F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on observation, interview, and record review the facility failed to promote resident respect and dignity
when three out of eight residents (Resident 36, 10 and 154) were served their lunch trays late when others
in the dining room were already eating.
This failure had the potential to impact the three residents' self-esteem and self-worth.
Findings:
During an observation on 1/21/25 at 10:00 a.m., a posted sign at the nursing station 2 read the lunch meal
would be served at 11:30 a.m. daily. The sign indicated dining room was first served.
During an observation on 1/21/25 at 11:30 a.m., eight residents were seated at three different tables in the
dining room.
During an observation on 1/21/25 at 11:49 a.m., a food cart arrived in the dining room. Five residents
seated at different tables were served and started eating.
During an observation on 1/21/25 at 12:07 p.m., a second food cart arrived in the dining room. The
remaining three residents were served.
During an interview on 1/21/25 at 12:09 p.m., Resident 36 indicated she frequently had to wait because
meals were not served at the same time in the dining room. Resident 36 stated it bothered her and made
her sad to wait and watch others eat.
During a record review of policy Meal Service dated 2023 indicated All residents at the same table should
be served at the same time.
During a record review of Resident Council Meeting Minutes dated 7/17/24, three residents voicing concern
over trays being delivered at very different times.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 28
Event ID:
055734
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interviews and record reviews, the facility allowed one out of two sampled residents
(Resident 11) to self-administer medications without the Interdisciplinary Team (IDT, a collaborative
approach that combines data, techniques, and perspectives from multiple disciplines) determining if
self-administration was clinically appropriate for Resident 11.
Residents Affected - Few
This failure was a safety issue which could lead to dosing errors and ineffective symptom management.
Findings:
A review of Resident 11s face sheet (demographics) indicated an admission date of 10/25/24 with a
diagnoses of Weakness, Hypertension (HTN, high blood pressure) and Hyperlipidemia (HLP, high levels of
fat particles (lipids) in the blood.
During a concurrent observation and interview on 1/22/25 at 10:36 a.m., there was a medicine cup with 4
½ tablets noted on top of Resident 11's overbed table. Resident 11 stated the morning nurse left it
there. Resident 11 could not recall the name of the pills but knew one of them was tramadol (opioid
analgesic and had high potential for misuse and abuse). Resident 11 stated nurses occasionally would
leave medications at her bedside and allowed her to self-administer her medications. Resident 11 stated
staff did not perform any assessments to determine whether it was safe and appropriate for her to
self-administer her medications.
During an interview on 1/22/25 at 11:21 a.m., when shown a photograph of the medication cup containing 4
½ tablets on top of Resident 11s overbed table, Registered Nurse (RN) I verified these medications
were Resident 11s medications and the 1/2 pill was tramadol.
RN I stated she could not recall why the medications were left at Resident 11s overbed table. RN I stated
leaving medications at bedside should not happen and was a safety issue as other residents may
accidentally take the medications, residents may not take the medications and could end up having pain.
RN I could not recall whether an assessment was done to check if Resident 11 was safe to self-administer
her medications.
During an interview on 1/22/25 at 12:07 p.m., the Director of Nursing (DON) stated medications should not
be left at bedside if they did not have an order and if they did not have an assessment indicating they were
safe to self-administer their medications. The DON stated leaving medications at bedside was a safety
issue and could lead to other residents accidentally ingesting medications not meant for them.
During an interview on 1/24/25 at 9:10 a.m., the DON verified there were no assessment done to determine
if Resident 11 was safe to self-administer her medications. The DON verified there were no IDT
assessment or progress note that would indicate Resident 11 was assessed for safety and appropriateness
to self-administer her medications.
A review of the facility's policy and procedure (P&P) titled Self-Administration of Medication, revised 8/2024,
the P&P indicated .if a resident desires to participate in self administration, the IDT will assess and
periodically re-evaluate the resident based on change in resident status .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 2 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on interviews and record reviews, the facility failed to ensure medications were administered timely
for three out of three sampled residents (Residents 11, 32 and 45).
Residents Affected - Some
This failure put Residents 11, 32 and 45 at significantly increased risk of worsened health condition,
untreated symptom, and complications from untreated symptoms.
Findings:
A review of Resident 11s face sheet indicated an admission date of 10/25/24 with a diagnoses of
Weakness, Hypertension (HTN, high blood pressure) and Hyperlipidemia (HLP, high levels of fat particles
(lipids) in the blood. Resident 11s BIMS dated 11/19/24 score was 15 indicating intact cognition.
A review of Resident 11s MAAR indicated 2 medications were administered late on 1/19/25: Insulin
injection scheduled time was 6:30 a.m. and was not administered until 8:15 a.m. and Insulin injection
scheduled time was 4:30 p.m. and was not administered until 5:41 p.m.,
A review of Resident 11s MAAR indicated at least 2 medications were administered late on 1/21/24:
Vasoconstrictor scheduled time was 6:30 a.m. and was not administered until 08:25 a.m., and Insulin
injection scheduled time was 6:30 a.m. and was not administered until 8:19 a.m.
A review of Resident 32s face sheet indicated an admission date of 8/17/23 with a diagnoses of Weakness,
HTN, and HLP. Resident 32s BIMS dated 11/7/24 score was 15 indicating intact cognition.
A review of Resident 32s MAAR indicated 2 medications were administered late on 12/6/24: 2 antidiabetic
medications were scheduled at 7:00 a.m. but was not administered until 8:07 a.m.
A review of Resident 45s face sheet indicated an admission date of 12/23/24 with a diagnoses of
Dysphagia (difficulty swallowing), Insomnia (a sleep disorder where a person have trouble falling asleep,
staying asleep, or both). Resident 45s BIMS dated 12/30/24 score was 12 indicating moderately impaired
cognition.
A review of Resident 45s MAAR indicated at least 8 medications were administered late on 1/19/25: Insulin
injection scheduled time was 8:00 a.m. and was not administered until 12:10 p.m., 2 Antihypertensive
medication scheduled time was 8:00 a.m. 1 was not administered until 12:16 p.m. and the other was not
administered until 12:17 p.m., Antiarrhythmic medications (used to treat abnormal heart beats) medication
scheduled time was 8:00 a.m. and was not administered until 12:16 p.m., Blood thinner medication
scheduled time was 8:00 a.m. and was not administered until 12:16 p.m., water pill medication scheduled
time was 8:00 a.m. and was not administered until 12:16 p.m., The afternoon medications potassium
supplement scheduled time was 4:00 p.m. and was not administered until 6:41 p.m., Antihypertensive
medication scheduled time was 4:00 p.m. and was not administered until 6:41 p.m.,
A review of Resident 45s MAAR indicated at least 6 medications were administered late on 1/20/25: 2
Antihypertensive medication scheduled time was 8:00 p.m. and was not administered until 9:48 a.m. and
9:49 a.m., water pill medication scheduled time was 8:00 a.m. and was not administered until 9:49 a.m.,
Potassium supplement scheduled time was 8:00 a.m. and was not administered until 9:46 a.m., blood
thinner scheduled time was 8:00 p.m. and was not administered until 9:49 a.m., Antiarrhythmic medication
scheduled time was 8:00 a.m. and was not administered until 9:49 a.m.,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 3 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 11/23/25 at 10:15 a.m., Resident 45 stated staff were usually late in administering
her medications. Resident 45 stated she wished staff were more cognizant of giving her medications timely.
During an interview on 1/22/25 10:36 a.m., Resident 11 stated staff would give her medications late most of
the time. Resident 11 stated it was important for her to receive her medications timely.
Residents Affected - Some
During a concurrent interview and Residents 11, 32 and 45s MAAR record review on 1/23/25 at 2:14 p.m.,
the Director of Nursing (DON) verified there were medications that were administered late for Resident 11
on 1/19/25 and 1/21/25, Resident 32 on 12/6/24 and Resident 45 on 1/19/25 and 1/20/25. The DON stated
it was important to follow the physician's orders and to administer medications on time to prevent
medication errors and for residents' safety. The DON stated to consider a medication was administered
timely, a medication should be given within 1 hour before and 1 hour after the scheduled time.
During an interview on 1/23/25 at 2:10 p.m., Licensed Nurse (LN) K stated, in order for a medication to be
administered timely, the medications should be administered 1 hour before up to 1 after the scheduled time.
LN K stated it was important to follow this time frame because it was a physician's order and for residents'
safety. LN K also stated giving the medications timely reduced the risk of error in drug administration.
A review of the facility's policy and procedure (P&P) titled Medication Administration-Oral, revised 11/2019,
the P&P indicated . the purpose was to ensure safe, accurate, and effective administration of medication
while maintaining compliance with state, federal including California Department of Health guidelines .no
medication is to be administered without a physician's written order .Accurate and timely administration
according to MD (physician) order is essential.
California Advocates for Nursing Home Reform (CANHR), published on 10/24/22 indicating the time frame
for medication administration. It stated A drug, whether prescribed on a routine, emergency, or as needed
basis, must be provided in a timely manner. Doses shall be administered within one hour of the prescribed
time unless otherwise indicated by the prescriber. https://canhr.org/nursing-home-care-standards/#
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 4 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interviews and record reviews, the facility failed to ensure:
Residents Affected - Few
1. the opthalmic (eye) suspension medication of one out of two sampled residents (Resident 4) was labeled
properly when the physician's order had changed.
2. the discontinued level II-V medications (drugs with a high potential for abuse, with use potentially leading
to severe psychological or physical dependence) were stored in a permanently affixed compartment prior to
destruction.
These failures had the potential to cause medication errors and/or lead to drug diversion.
1. Findings:
A review of Resident 4s face sheet (demographics) indicated an admission date of 3/17/23 with a
diagnoses of Low Back Pain and Weakness. A review of Resident 4s Physician Order Summary (POS, a
written physician order/instruction for staff to follow) indicated an order of ophthalmic (eye) suspension 1
percent (%, one part in every hundred) instill 1 drop (gtt) in left eye two times a day dated 1/20/25 for
herpes viral keratitis (infection of the eye caused by the herpes simplex virus (HSV).
During a concurrent observation and interview on 1/22/25 at 9:38 a.m., Registered Nurse (RN) I confirmed
the label on the ophthalmic suspension 1% indicated to instill 1 gtt on left eye three times daily. RN I stated
this label was inaccurate since the order was changed to instill 1 gtt in left eye two times daily with a start
date on 1/21/25. RN I confirmed the label for the ophthalmic suspension 1% was incorrect.
During an interview on 1/22/25 at 11:21 a.m., RN I stated the medication orders in the POS, electronic
medication administration record (EMAR, digital version of the traditional paper medication administration
records) and the medication label should all match to prevent confusion and medication error.
During an interview on 1/22/25 at 12:00 p.m., the Infection Preventionist (IP) stated labels on medications
including instructions should match what was on EMAR and POS to ensure safe medication administration,
to ensure right dose was being administered to the resident and to prevent medication error.
During an interview on 1/22/25 at 12:06 p.m., the Director of Nursing (DON) stated medication labels
should match the POS and EMAR to prevent medication error and to ensure residents were receiving the
correct medication and dose.
A review of the facility's policy and procedure (P&P) titled Medication Ordering and Receiving From
Pharmacy updated 9/2019, the P&P indicated .only the dispensing pharmacy /registered pharmacist can
modify, change or attach prescription labels .if the physician's directions for use have changed, the nurse
may place change of order- check chart label on the container indicating there is a change in directions for
use.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 5 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
2. During a concurrent observation and interview on 1/23/25 at 8:34 p.m. it was noted the discontinued
controlled drugs/narcotics were stored in a safe not permanently affixed to a compartment. The Director of
Nursing (DON) verified the discontinued controlled drugs were kept in this safe. The DON confirmed the
safe was not in a permanently affixed compartment.
A review of the Comprehensive Drug Abuse Prevention and Control Act of 1976 indicated the facility must
provide separately locked, permanently affixed compartments for storage of controlled drugs listed in
Schedule II and other drugs subject to abuse.
Event ID:
Facility ID:
055734
If continuation sheet
Page 6 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on observation, interview and record review the facility failed to ensure sufficient and competent staff
were scheduled to carry out the functions of the food and nutrition service safely when:
Residents Affected - Some
1.
Two staff members worked tray line affecting timeliness of meal delivery.
2.
One dietary aide (DA B) could not verbalize or demonstrate proper method to check sanitizing solution.
3.
Presentation of pureed food was not appetizing.
Findings:
1.
During an observation on 1/21/25 at 10:00 a.m., a posted sign at the nursing station 2 read: breakfast
served at 7:30 a.m., lunch at 11:30 a.m. and dinner at 5:30 p.m. daily.
During an observation on 1/21/25 at 11:49 a.m., a food cart arrived in the dining room. Five residents
seated at different tables were served and started eating. The second cart arrived at 12:07 p.m.
During an observation on 1/22/25 at 12:11 p.m., the lunch food cart was delivered to nursing station 2.
During an observation on 1/22/25 at 7:15 a.m., breakfast trayline was in progress. [NAME] (CK) C plated
entrees and sides while Dietary Aide (DA) B placed drinks, condiments, extra items and silverware on tray.
During an observation on 1/23/25,dietary leadership assisting with the following tasks:
At 10:28 a.m., Dietary Services Supervisor (DSS) held strainer for CK 3 allowing meat juice to be strained.
At 10:32 a.m., Registered Dietitian (RD) retrieved an ivory scoop for CK 3.
At 10:57 a.m., RD washed Robo Coupe bowl for CK 3.
At 11:03 a.m., DSS placed rice and beans in oven.
At 11:10 a.m., RD washed blender.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 7 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
At 11:23 a.m., DSS made gravy on stovetop from strained meat juices. RD washed teal scoop.
Level of Harm - Minimal harm
or potential for actual harm
At 11:46 a.m., DSS plated Caeser Salad during trayline. RD replaced sanitizer bucket.
Residents Affected - Some
During an interview on 1/23/25 at 2:58 p.m., CK B stated there are normally only 2 dietary personnel to
plate all meals with no additional help from dietary leadership.
During an interview on 1/23/25 at 3:01 p.m., RD confirmed there are normally only 2 people on trayline for
all meals. She stated she is not normally the runner or helper during trayline.
During a record review of a document titled Trayline Setup Procedure: Breakfast, Lunch, Dinner dated 2023,
a diagram depicts 4 dietary staff for trayline.
2.
During a record review of document titled Verification of Job Competency dated August 2024, DA B was
granted competency of Sanitizing Solution; test concentration and record results; when to replace solution
by demonstration and verbalization.
During a concurrent observation and interview on 1/22/25 at 8:50 a.m., Dietary Aide (DA) B stated the
cleaning procedure in the kitchen consisted of washing, rinsing and sanitizing. DA B then demonstrated
testing of sanitizer solution. DA B held the strip for four seconds, when RD corrected DA B by stating to hold
the strip for 10 seconds. DA B repeated the demonstration a second time with a new testing strip, holding it
in the sanitizer solution for 7 seconds. DA B was unable to verbalize proper test result range of strip or
demonstrate proper testing method of sanitizer solution despite showing competency on his job
competency checklist.
During a record review of document titled Job Description: Dietary Aide dated 2023, a duty and
responsibility of the DA is cleaning as assigned on cleaning schedule.
During a record review of document titled AM Dietary Aide, undated, a posted sign in the kitchen indicates
at 5:30 a.m., the dietary aide is assigned to prepare the quat bucket, use the quat strip to test the ppm.
During a record review of the Food and Nutrition Department Cleaning Schedule (undated), sanitizing the
tray carts had been assigned to dietary aide.
During a document review from Ecolab titled Oasis 146 Multi-Quat Sanitizer dated 2016 indicated the
testing strip is to be held in the sanitizer solution for 10 seconds. Result range for testing solution should be
between 150-400 ppm.
3.
During an observation on 1/23/25 at 9:47 a.m., in the kitchen, CK C pureed Caeser salad. Excess dressing
added to the mixture resulted in a runny texture. CK C added croutons and stated he would check before
serving the salad to ensure proper consistency. Pureed Caeser salad was not rechecked prior to trayline
start. The texture was observed to be not fully formed.
During an observation on 1/23/25 at 10:50 a.m., CK C pureed carrots with parsley by adding ¾
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 8 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
cup warmed milk. The texture was observed to be not fully formed.
Level of Harm - Minimal harm
or potential for actual harm
During an observation on 1/23/25 at 11:05 a.m., CK C pureed rice and beans, then added ½ cup
warm milk. The texture was observed to be not fully formed. CK C stated that Rice is tricky. It looks right but
then it seizes up when it sits.
Residents Affected - Some
During an observation on 1/23/25 at 12:15 p.m., the pureed test tray was inspected. Pureed rice & beans
and pureed carrots spread across plate due to thin consistency.
During a record review of a document titled Regular Pureed Diet/IDDSI Level #4, dated 2024 indicated the
texture of pureed food items should .hold their shape .and should not weep.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 9 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 1/23/25 at 10:40 a.m., Operations Manager stated the Quality Assurance
Performance Improvement (QAPI) Committee met in January and had had discussed resident
dissatisfaction with meals. He stated QAPI had a plan to test meal trays and audit resident meals. He stated
QAPI had not started the process yet and there were no performance improvement projects that included
resident food palatability, temperature of food or temperature of the ambient temperature of facility areas.
Residents Affected - Many
A review of the Resident Council meeting minutes from 10/24 indicated resident grievances included the
resident rooms temperatures were cold for rooms 1, 2, 3, 9, 11, 15, 19, 24, 27, 28, 30. Grievances from
resident included complaints that food temperatures were cold. The Resident Council meeting minutes from
11/24 did not indicate follow up from the facility administration for the grievances that included cold resident
rooms and cold meals. Review of the minutes for the last year indicated resident complaints about their
rooms being cold were discussed at Resident Council on 1/24, 2/24, 4/24, 6/24, 10/24, 11/24 and 12/24.
Based on observation, interview and record review the facility failed to ensure that food was prepared by
methods that preserved nutrition, palatability and served at an appetizing temperature when eight out of 46
residents (Resident 4,Resident 11, Resident 253, Resident 29, Resident 35, Resident 154, Resident 36,
Resident 1) received meals that were cold, flavorless and overcooked.
This failure had the potential to decrease nutritive content and decrease meal intake by the residents eating
meals served by the kitchen and adversely affecting their health.
Findings:
During a concurrent observation and interview on 1/21/25 at 11:59 a.m., in the dining room, Resident 4
stated the chicken served for lunch was too dry, she couldn't chew it and didn't want it. Chicken was
observed partially cut up on Resident 4's plate and appeared dry. Resident 4 stated they do not provide
gravy for chicken. She asked for some refried beans in place of chicken.
During a concurrent observation and interview on 1/22/25 at 11:53 a.m., in residents' room, Resident 11
was just served her lunch tray. Resident 11 had only eaten approximately 25% of her lunch. She stated that
lunch was cold and that meals were frequently delivered cold, and that she would not be eating a lot of the
food that was served to her for lunch. She also stated the eggs are terrible. She had informed the RD of the
issues with the food but had not seen any changes. She further stated she liked everything about the facility
except the food.
During a concurrent observation and interview on 1/22/25 at 12:05 p.m., in residents' room, Resident 253
was just served her lunch tray. Resident 253 had only taken a few bites and stated she was finished. She
stated the food was bland and cold and she was not interested in any of the alternate meal choices.
During an interview on 1/21/25 at 9:56 a.m., Resident 29 stated the meals were not like home cooking.
During an interview with Resident 35 on 1/21/25 at 12:10 p.m., she stated her meals were not like home
cooking. She stated the food was bland and did not taste as good as it could. She stated cold
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 10 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
food was Not very appetizing.
Level of Harm - Minimal harm
or potential for actual harm
During an interview with Resident 4, on 1/21/25 at 12:22 p.m., she stated she was the president of the
Facility Resident Council, and consistent issues brought up by residents was dissatisfaction with meal
menus and the temperature of food. She stated her meals are never served hot and were warm at best.
Residents Affected - Many
During an interview on 1/21/25 at 3:54 p.m. , Resident 154 stated the food at the facility was not very good.
She stated substitutions were limited to cheese based options that did not taste good and was served cold.
She stated too much cheese created a constipation problem. Cold food is not appetizing and not like home
cooking. She stated it made her feel like the food was from an institutional cafeteria.
During an observation and interview on 1/22/25 at 8:21 a.m., Resident 154 and Resident 36 both stated the
room felt cold. Resident 154 stated breakfast was French Toast, and it was cold and tough. She stated she
did not finish her breakfast, and her plate was observed to have 25% of her French Toast not eaten. She
stated she lost her desire to eat when food is cold and tough. Resident 36 stated her French Toast was cold
and tough. She stated she did not have teeth, and it was difficult to chew. She pointed to her breakfast plate
that indicated she had eaten 25% and stated she missed hot food, and the meals were not like being at
home. She was observed to be tearful when she stated she was not able to enjoy her breakfast but all the
meals in general.
During an observation and interview on 1/22/25 at 8:24 a.m., Certified Nurses Aid (CNA) N was observed
to exit Resident 1's room with a breakfast tray that indicated the resident had not eaten anything. He stated
Resident 1 had told him the breakfast was cold and tough. He stated he did not ask her if she wanted a
substitute breakfast tray or if she wanted him to heat it up for her.
During an interview on 1/22/25 at 8:28 a.m., Resident 29 stated her breakfast was French Toast that she
never ordered. She stated I have no teeth, and the French Toast was cold and tough.
During an interview on 1/23/25 at 9:10 a.m., Resident 29 stated she was very upset about her breakfast.
She stated she had requested oatmeal, and they served her cold cream of wheat. She had refused another
tray because they told her there was no oatmeal and they would have to cook it for her. She stated she
needed her breakfast in the morning because she needed it to take with her morning medications because
she could not take them on an empty stomach. She stated when dietary did not serve her food that she
requested and that was hot, it made her feel unimportant. She stated this is my home and it is not right.
During an observation on 1/23/25 at 9:45 a.m., in the kitchen, carrots were boiling on the stove in a large
amount of water.
During an observation on 1/23/25 at 10:44 a.m., in the kitchen, carrots were drained. Carrots were pale in
color.
During a concurrent observation and interview on 1/23/25 at 11:05 a.m., small portions of boneless,
skinless chicken breast were removed from the oven. They appeared dry. When [NAME] (CK) D was asked
what time they were placed in the oven, he stated I placed the chicken in the oven at 9:45 a.m.
During a record review of document titled Recipe: Baked Chicken, dated 2024, indicate that chicken
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 11 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
breasts should be placed in the oven for 30-40 minutes.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview on 1/23/25 at 10:09 a.m., all three steam wells were off.
Registered Dietitian (RD) stated that they were usually kept on at a low temperature to keep them warm.
Residents Affected - Many
During an observation on 1/23/25 at 10:23 a.m., temperature on the wall clock above the window in the
kitchen reads 57.3 degrees Fahrenheit (F). Following observations of time and temps follow:
10:57 a.m.: 57.7 degrees F,
11:12 a.m.: 57.9F
11:29 a.m.: 58.2 F
11:43 a.m.: 58.6 F
11:56 a.m.: 59 F. Fans and vents are running the entirety of lunch plating.
During an observation on 1/23/25 at 11:43 a.m., plate warmer had 5 plates standing above rim on both
sides during trayline service. This left the higher plates to be exposed to the cold air in the kitchen.
During an observation of temperatures during test trays on 1/23/25 at 12:15 p.m., the following foods were
tested for temperature by RD using facility thermometer:
Pureed
Regular
Roast Beef
RD 100.2F
RD 118 F
Carrots
RD 94.6 F
RD 107.4 F
Rice & Beans
RD 95.1 F
RD 104.5 F
Survey team observed the test trays for taste, palatability and appearance. Pureed carrots and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 12 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
pureed rice and bean dishes spread across plate due to the thin consistency. Test trays for both regular and
pureed meals were lukewarm. Survey team members stated carrots had very little flavor. The carrots are
watery. RD stated Our recipes don't use much salt.
During a record review of document titled Meal Service dated 2023, food items are recommended to be
delivered to the residents at the following temperatures:
Hot entrée at or above 120F
Starch at or above 120F
Vegetables at or above 120F
Record review of Resident Council Meeting Minutes, dated 1/20245 to 10/2024, revealed residents voicing
concern over vegetables being either overcooked or undercooked, tough meat, and meals that are often
served cold.
During a record review of Food & Nutrition: Test Tray Evaluation Log, completed independently by RD on
10/16/24, 10/17/24, 10/23/24, 10/31/24 and 1/14/25 indicated a temperature drop from trayline to resident
delivery ranging from a 38-degree temperature drop to a 70- degree. Comments from residents included
toast was cold.; Weird seasoning on broccoli.; My meat was dry and tough.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 13 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on observation, interview and record review the facility failed to accommodate resident food
preferences or offer snacks to seven of 46 residents (Resident 154, Resident 36, Resident 1, Resident 3,
Resident 27, Resident 11, Resident 29), when alternate menu items were continuously repeated, and
snacks were not offered to all residents in the facility.
This failure had the potential for residents in the facility to experience weight loss and become
malnourished.
Findings:
During an interview with Resident 154, on 1/21/25 at 3:54 p.m., Resident 154 stated the food at the facility
was not very good. She stated substitutions were limited to cheese based options that did not taste good
and was served cold. She stated too much cheese created a constipation problem. She stated she was not
offered snacks ever.
During an interview on 1/22/25 at 8:21 a.m., Resident 154 and Resident 36 stated they were not offered
snacks last night. Resident 36 stated the facility had never offered bedtime snacks.
During an observation and interview on 1/22/25 at 8:24 a.m., Certified Nurses Aid (CNA) N was observed
to exit Resident 1's room with a breakfast tray that indicated the resident had not eaten anything. He stated
Resident 1 had told him the breakfast was cold and tough. He stated he did not ask her if she wanted a
substitute breakfast tray or if she wanted him to heat it up for her.
During an interview on 1/22/25 at 8:39 a.m., Resident 3 stated he was not offered snacks last night. He
stated the staff do not provide bedtime snacks. He stated staff have never asked him if he wanted a meal
substitution if he did not like something.
During an interview on 1/22/25 at 9:09 a.m., Certified Nurse Assistant N stated Resident 27 had refused
her breakfast and did not eat anything. He stated he did not offer her another breakfast substitution.
During an interview on 1/22/25 at 11:50 a.m., in resident's room, Resident 11 stated that she wants snacks
but does not like what they send her, because it is normally a half sandwich. She stated she dislikes
sandwiches. She would like to have raw vegetables with hummus for a snack. She stated she often does
not like the meat served for meals because it is often dry and tough. The alternate menu for meals is never
different, always sandwiches. She stated that she is hungry all the time, and that the facility does not give
them very much to eat.
During an interview on 1/23/25 at 9:10 a.m.,Resident 29 stated last night the nurse promised her a bag of
chips but she never got it. She stated she was mad because they never offer snacks before bed. She stated
she was really excited about the snack of chips and then mad because she never got them.
During an interview on 1/22/25 at 2:33 p.m., Registered Nurse (RN) I stated that resident snacks come out
in between meals. Snacks consists of half sandwiches, juices, cheese and crackers. All snacks come out
from the kitchen with a name label. She stated that nursing staff do not go around and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 14 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
offer snacks to resident and that they can request to be placed on a snack list through the kitchen.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 1/22/25 at 2:35 p.m., the Registered Dietitian (RD) stated that upon admission the
resident can request to have snacks ,choose what they want to eat, and they can update as needed.
Residents who wish to change their snack or wish to begin receiving a snack would tell their CNA, Nurse or
contact the RD.
Residents Affected - Some
During a record review of the Meal Service Alternatives choices for Spring 2024, Summer 2024 and Fall
2024, a grilled cheese sandwich (or ungrilled) is offered on each menu. Fall 2024 has 2 sandwich options:
grilled cheese or turkey. Winter 2024-2025 has 2 sandwich options: grilled ham and cheese or tuna salad.
During a record review of responses to facility document Resident Council, an email, dated 6/24/24, was
sent to RD stating that residents are requesting more drinks and snacks to the day room.
Record review of Resident Council meeting minutes dated 9/20/24 , indicated they would like to switch
alternating meals. Minutes from 10/15/24 indicate that residents would like to add resident choice meal to
the calendar, and to replace the set menu.
A review of a facility minutes document titled Resident Council, dated 12/7/24, indicated Department:
Dietary Issues: More fresh fruit, too much pork, protein substitution/not grilled cheese, alternative always
out .
Record review of a document titled Food Preferences, dated 2023, indicated resident's food preferences
will be adhered to within reason.
Record review of document titled Food Substitutes for Residents who Refuse the Meal, dated 2023,
indicated residents will be provided a suitable nourishing alternate meal after the served planned meal has
been refused. According to this document, nursing staff would ask those residents who refused the meal
why they are not eating, and offer a food substitution in accordance with the resident's diet order.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 15 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review, the facility failed to ensure that food was stored,
prepared and served safely in accordance with professional standards of food service when:
Residents Affected - Many
1.
Kitchen staff improperly restrained facial hair and hair net use.
2.
Kitchen staff Improperly used gloves.
3.
Dietary staff observed to wear jewelry while at work in the kitchen.
4.
Kitchen staff did not monitor ambient food cooling.
5.
Expired food found in the reach in refrigerator and dry storage area.
6.
Condiment containers found with drip residue in caps and along sides of containers.
7.
Soiled equipment observed in a food prep area.
8.
Resident refrigerator did not have a cleaning process.
9.
Cross contamination of products in the resident refrigerator in the nutrition room.
These failures posed the risk for food borne illness for 46 of 46 residents that resided in the facility and
consumed food prepared in the kitchen.
Findings:
1.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 16 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
During an observation on 1/21/25 at 11:06 a.m., in the kitchen, Dietary Aide (DA) A wore a baseball cap
with hair restraint underneath that did not cover the entirety of his hair.
During an observation on 1/21/25 at 2:00 p.m., in the kitchen, [NAME] (CK) B wore a hair restraint on his
beard. His mustache was not covered.
Residents Affected - Many
During an observation on 1/22/25 at 7:15 a.m., in the kitchen, CK D wore a baseball cap with no hair
restraint underneath. His hair was curling up over the bottom of the cap.
During an observation on 1/22/25 at 2:48 p.m., in the kitchen, CK B wore a baseball cap with no hair
restraint underneath. The hair at the back of the head was exposed. A beard restraint was worn. His
mustache was exposed.
During an observation on 1/23/25 at 8:30 a.m., in the kitchen, DA F had hair protruding from the bottom of
the hair restraint around her entire head.
During an interview on 1/23/25 at 3:01 p.m., Registered Dietitian (RD) stated she would look at the policy
regarding hair restraint use.
During an observation on 1/23/25 at 9:44 a.m., in the kitchen, a sign posted by the handwashing sink
stated that hairnets and beard coverings must be worn while in the kitchen.
During a record review facility policy titled Dress Code, dated 2023, indicated that if hair is short, staff may
wear a hat that completely covers the hair. If hair is long, use hair restraint. Staff with beards and
mustaches (any facial hair) must wear beard restraint.
According to FDA Food Code 2022 2-402.11 (A) showed Food employees shall wear hair restraints such as
hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and
worn to effectively keep their hair from contacting exposed food; clean equipment, utensils, and linens; and
unwrapped single service and single-use articles.
2.
During an observation on 1/21/25 at 2:00 p.m., in the kitchen, CK B opened the kitchen entry door with
gloved hand and resumed cooking without washing hands and changing gloves.
During an observation on 1/22/25 at 7:15 a.m., DA E retrieved an item from freezer #2 with gloved hands.
Did not change gloves or wash hands before resuming plating items for trayline.
During a record review of facility policy titled Glove Use Policy dated 2023, employees need to wash their
hands and change their gloves when starting a different task and/or when touching non-food items.
According to the FDA Food Code 2022, Section 2-301.14 Food employees shall clean their hands and
exposed portions of their arms .(A) After touching bare human body parts other than clean hands and
clean, exposed portions of arms and (E) After handling soiled equipment or utensils.
3.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 17 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
During an observation on 1/23/25 at 8:30 a.m., in the kitchen, DA C wore nose piercings, ear piercings,
necklace and a large, loose ring during meal prep and trayline.
During an interview on 1/23/25 at 3:12 p.m., RD stated that she would have to review the policy regarding
jewelry in the kitchen.
Residents Affected - Many
During a record review of document titled Dress Code, dated 2023, indicated no facial jewelry no excessive
jewelry.
According to FDA Food Code 2022, Section 2-303.11, Jewelry indicates that except for a plain ring such as
a wedding band, while preparing food, food employees may not wear jewelry including medical information
jewelry on their arms and hands.
4.
During a concurrent observation and interview on 1/21/25 at 10:28 a.m., in the walk-in refrigerator,
prepared tuna salad was observed in a container labeled made on 1/21/25. When asked for a cooling logs,
Registered dietitian (RD) stated the facility did not use cooling logs for ambient foods. We pull everything
from the can at room temp and stick it right in the refrigerator.
During an interview on 1/22/25 at 2:55 p.m., Dietary Services Supervisor (DSS) confirmed that no ambient
cooling logs were kept because mayonnaise and pickles were pulled from the refrigerator. He
acknowledged tuna is pulled from dry storage and is at room temp when made.
During a record review of facility policy titled Cooling and Reheating of Potentially Hazardous or
Time/Temperature Control for Safety Food dated 2023, indicated, PHF (Potentially Hazardous Food) or
TCS (Time/Temperature Control for Safety) food shall be cooled within 4 hours to 41 degrees or less, if
prepared from ingredients at ambient temperature, such as reconstituted food and canned tuna.
According to FDA Food Code 2022, 3-501.14 Cooling. (B) TIME/TEMPERATURE CONTROL FOR
SAFETY FOOD shall be cooled within 4 hours to 5oC (41oF) or less if prepared from ingredients at
ambient temperature, such as reconstituted FOODS and canned tuna.
5.
During a concurrent observation and interview on 1/21/25 at 10:28 a.m., in the reach in refrigerator 2 bowls
of soup were found, labeled Prepared 1/12/25. Use by 1/15/25. RD confirmed these were expired and
should have been thrown out.
During a concurrent observation and interview on 1/21/25 at 10:48 a.m., in the dry storage area, a
container of sesame oil with expiration date of 11/24 was seen. RD confirmed this was expired and should
have been thrown out.
The facility did not have a policy regarding expired foods.
6.
During an observation on 1/21/25 at 10:25 a.m., in the kitchen, a container of BBQ sauce had dried drips of
sauce on the outside of the container. The cap of the container had residue on the outside
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 18 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
of the container rim.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview on 1/21/25 at 10:26 a.m., in the dry storage area, a
container of vanilla had dried drips of contents on the outside of the container. RD confirmed risk of
bacteria growth and stated she would clean off the container.
Residents Affected - Many
According to the FDA Food Code 2022, 4-601.11 (A) Equipment Food-Contact Surfaces and Utensils shall
be clean to sight and touch.
7.
During an observation while on initial tour of kitchen on 1/21/25 at 10:15 a.m., the following equipment was
observed to be soiled:
grill has black residue;
slotted compartment under griddle has debris and dust;
stovetop has black residue and debris in burner wells;
ovens have black residue;
blender base was not clean;
top of dishwasher has tan, flaky debris;
dishwasher has hard, white buildup on corners and crevices;
silverware dispenser was not clean;
can opener was not clean.
During an interview on 1/21/25 at 10:15 a.m., CK D stated he cleans the grill portion of the stove after every
use.
During a record review of document titled Food Nutrition Department: Cleaning Schedule dated from
October 2024 to January 22, 2025, indicates all equipment named above is listed and assigned to dietary
staff.
According to the FDA Food Code 2022, Section 4-601.11, Food Contact Surfaces, Nonfood Contact
Surfaces, and Utensils (A) Equipment, food contact surfaces, and utensils shall be clean to sight and touch,
(B) The food contact surfaces of cooking equipment and pans shall be kept free of encrusted grease
deposits and other soil accumulations.(C) Nonfood contact surfaces of equipment shall be kept free of an
accumulation of dust, dirt, food residue, and other debris.
8.
During an observation on 1/21/25 at 2:50 p.m., the resident refrigerator in nutrition room had brown residue
in crevices of door gasket.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 19 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
During an interview on 1/22/25 at 9:18 a.m., Housekeeping Tech (Hskg) M stated that she does not clean
the resident refrigerator in the nutrition room. She only mops the floor in the nutrition room. She stated the
kitchen clean the resident refrigerator.
During an interview on 1/22/25 at 2:50 p.m., RD stated that the cooks spot clean the resident refrigerator
and monitors the temperatures. Housekeeping helps with cleaning and deep cleaning of the refrigerator.
On 1/22/25 at 3:50 p.m., a schedule or a log of cleaning and deep cleaning the resident refrigerator in the
nutrition room was requested from RD and Maintenance Director (MND).
During an interview on 1/23/25 at 12:45 p.m., MND stated there was not a deep cleaning or cleaning
schedule for the resident refrigerator in the nutrition room, and that it was done on an as needed basis only.
According to the FDA Food Code 2022, Section 4-601.11, Food Contact Surfaces, Nonfood Contact
Surfaces, and Utensils (A) Equipment, food contact surfaces, and utensils shall be clean to sight and touch,
(C) Nonfood contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue,
and other debris.
9.
During an observation on 1/21/25 at 2:52 p.m., in the nutrition room, Certified Nurse Assistant (CNA) H
removed a half gallon of milk from the resident refrigerator, dated and labeled the milk and handed to a
family member of Resident 12. Milk was observed to be poured into a glass for resident and left on the
bedside table with resident's other personal belongings.
During an observation on 1/21/25 at 3:00 p.m., the opened half gallon of milk remains on bedside table of
Resident 12.
During an observation on 1/21/25 at 4:00 p.m., the opened half gallon of milk was placed back in resident
refrigerator.
Facility did not have policy regarding food removed and returned to the resident refrigerator.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 20 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop
corrective plans of action.
Based on interview and record review the failed to ensure a Quality Assurance Performance Improvement
(QAPI) plan that resolved consistent complaints from residents about environmental temperatures, food
temperatures, food palatability, and food preferences.
This failure resulted in the lack of a systematic approach to determine underlying causes of problems
impacting temperature of the environment, food palatability, medication errors; and no guidance on how the
facility will monitor the effectiveness of its performance improvement activities to ensure that improvements
are sustained.
Findings:
(Reference F837, F804, F806)
During an interview on 1/21/25 at 9:56 a.m., Resident 29 stated the meals were not like home cooking.
During an interview with Resident 35 on 1/21/25 at 12:10 p.m., she stated her meals were not like home
cooking. She stated the food was bland and not taste as good as it could. She stated cold food was Not
very appetizing.
During an interview with Resident 4, on 1/21/25 at 12:22 p.m., She stated she was the president of the
Facility Resident Council, and consistent issues brought up by residents was dissatisfaction with meal
menus and the temperature of food. She stated her meals are never served hot and were warm at best.
During an interview with Resident 154, on 1/21/25 at 3:54 p.m. , Resident 154 stated the food at the facility
was not very good. She stated substitutions were limited to cheese based options that did not taste good
and was served cold. She stated too much cheese created a constipation problem. Cold food is not
appetizing and not like home cooking. She stated it made her feel like the food was from an institutional
cafeteria.
During an observation and interview on 1/22/25 at 8:21 a.m., Resident 154 and Resident 36 both stated the
room felt cold. Resident 154 stated breakfast was French Toast, and it was cold and tough. She stated she
did not finish her breakfast, and her plate was observed to have 25% of her French Toast not eaten. She
stated she lost her desire to eat when food is cold and tough. Resident 36 stated her French Toast was cold
and tough. She stated she did not have teeth, and it was difficult to chew. She pointed to her breakfast plate
that indicated she had eaten 25% and stated she missed hot food, and the meals were not like being at
home. She was observed to be tearful when she stated she was not able to enjoy her breakfast but all the
meals in general.
During an observation and interview on 1/22/25 at 8:24 a.m., Certified Nurses Aid (CNA) N was observed
to exit Resident 1's room with a breakfast tray that indicated the resident had not eaten anything. He stated
Resident 1 had told him the breakfast was cold and tough. He stated he did not ask her if she wanted a
substitute breakfast tray or if she wanted him to heat it up for her.
During an interview on 1/22/25 at 8:28 a.m., Resident 29 stated her breakfast was French Toast that
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 21 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
she never ordered. She stated I have no teeth, and the French Toast was cold and tough.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 1/22/25 at 2:41 in the back hallway nursing station, License Nurse I stated she did
not know much about QAPI except that they meet on Mondays. She stated she was not aware of any
performance improvement projects or what QAPI does.
Residents Affected - Many
During an interview on 1/23/25 at 9:10 a.m., Resident 29 stated she was very upset about her breakfast.
She stated she had requested oatmeal, and they served her cold cream of wheat. She had refused another
tray because they told her there was no oatmeal and they would have to cook it for her. She stated she
needed her breakfast in the morning because she needed it to take with her morning medications because
she cannot take them on an empty stomach. She stated when dietary does not serve her food that she
requested that was hot made her feel unimportant. She stated this is my home and it is not right.
During an interview and record review on 1/23/25 at 10:40 a.m., Operations Manager stated the Quality
Assurance Performance Improvement (QAPI) Committee met in January and had had discussed resident
dissatisfaction with meals. He stated QAPI had a plan to test meal trays and audit resident meals. He stated
QAPI had not started the process yet and there were no performance improvement projects that included
resident food palatability, temperature of food or temperature of the ambient temperature of facility areas.
Operations Manager was asked to provide the policy and procedures for the QAPI Committee. He stated
everything for QAPI was in the 2024 Quality Assurance and Performance Improvement (QAPI) Plan. During
a review of the document he stated there were no policy and procedures for QAPI. He stated he did not
know what Appendix PP (Appendix PP to a section within the State Operations Manual published by the
Centers for Medicare & Medicaid Services (CMS), which provided detailed guidance that outlined the
standards and expectations for nursing homes facilities. Nursing homes needed to be familiar with the
guidelines in Appendix PP to ensure they are operating in compliance with CMS standards.) was or how to
access the regulations. He stated QAPI was going to start a process to improve resident satisfaction with
meal preferences. He stated there was no documentation that a performance improvement plan (PIP) had
started yet. He stated there were no PIP's for resident complaints for consistent resident complaints about
the cold temperatures in the facility or cold food. He stated he was unsure if QAPI had monitored any
pharmacy or resident medication issues.
During a phone interview on 1/23/25 at 1:07 pm Administrator stated Operations Manager was not a
licensed Skilled Nursing Home Administrator. Administrator stated There is no governing body. He stated he
lived in Southern California.
During an interview on 1/24/25 at 10:00 a.m., Operations Manager stated there was no documentation of
any audits or monitoring. He stated he was unsure if the QAPI had monitored any pharmacy or resident
medication issues. He stated QAPI tracks adverse events by when the Director of Nursing presented them
to the QAPI and then she would investigate and present her findings at the meeting. He stated there was
no QAPI policy and procedures for root cause analysis or investigation of adverse events. When asked how
those processes occurred he stated the Director of Nursing was responsible. Operations Manager stated
there were only two PIPs; one for resident falls and one for wound care documentation. He stated the PIPs
collection of data was from informal observations and not on a documentation form. He stated the Director
of Nursing was responsible for collecting and calculating everything. He stated the 2024 QAPI plan was not
approved by the Governing Body.
A request at the survey entrance for the QAPI minutes and membership was made 1/21/25. No QAPI policy
and procedures, QAPI minutes, QAPI Agendas were provided by the end of survey.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 22 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0867
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
A review of the Resident Council meeting minutes from 10/24 indicated resident grievances included the
resident rooms temperatures were cold for rooms 1, 2, 3, 9, 11, 15, 19, 24, 27, 28, 30. Grievances from
resident included complaints that food temperatures were cold. The Resident Council meeting minutes from
11/24 did not indicate follow up from the facility administration for the grievances that included cold resident
rooms and cold meals. Review of the minutes for the past year indicated resident complaints about their
rooms being cold were discussed at Resident Council on 1/24, 2/24, 4/24, 6/24, 10/24, 11/24 and 12/24.
A review of a facility document titled 2024 Quality Assurance and Performance Improvement (QAPI) Plan,
indicated The Administrator has direct oversight responsibility for all functions of the QAPI Committee and
reports directly to the governing body. QAPI Governance: The governing body is ultimately responsible for
overseeing the QAPI Committee. At a minimum, the QAPI Committee will report the progress on the
established QAPI goals and current data trends to the following: Governing Body . The QAPI Committee,
which includes the Medical Director, is ultimately responsible for assuring compliance with federal and state
requirements and continuous improvement in quality of care and customer satisfaction.
A review of a facility document titled 2024 Quality Assurance and Performance Improvement (QAPI) Plan,
indicated QAPI PLAN REVIEWED & APPROVED BY: Governing Body-Member _____
Sginature__________ Date______. The two Governing Body-Member signature lines indicated no
signature.
A review of a facility document titled 2024 Quality Assurance and Performance Improvement (QAPI) Plan,
indicated REFERENCES: CMS QAPI Website: quality Assurance & Performance Improvement. Effective
QAPI programs are critical to improving the quality of life, and quality of care and services delivered in
nursing homes.
https://www.cms.gov/medicare/provider-enrollment-and-certifications/qapi/downloads/qapifiveelements.pdf.
Element 5: Systematic Analysis and Systemic Action The facility uses a systematic approach to determine
when in-depth analysis is needed to fully understand the problem, its causes, and implications of a change.
The facility uses a thorough and highly organized/ structured approach to determine whether and how
identified problems may be caused or exacerbated by the way care and services are organized or
delivered. Additionally, facilities will be expected to develop policies and procedures and demonstrate
proficiency in the use of Root Cause Analysis. Systemic Actions look comprehensively across all involved
systems to prevent future events and promote sustained improvement. This element includes a focus on
continual learning and continuous improvement.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 23 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, interviews and record reviews, the facility failed to ensure:
Residents Affected - Some
1. Staff were following the Enhanced Barrier Precaution (EBP, an infection control intervention designed to
reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during
high contact resident care activities) when administering medications via feeding tube (tube inserted into
the stomach to provide a patient with enteral nutrition, used when someone is unable to eat or drink safely
by mouth).
This failure could lead to spread of infection, increased complications and adverse events.
2. Staff were performing hand hygiene (HH, cleansing of your hands with soap and water, antiseptic hand
washes, antiseptic hand rubs such as alcohol-based hand sanitizers) prior to donning gloves.
These failures could lead to spread of infection, increased complications and other adverse events.
Findings:
A review of Resident face sheet (demographics) indicated an admission date of 12/23/24 with a diagnoses
of Dysphagia (difficulty swallowing) and Esophagitis (an inflammation of the esophagus, the tube that
carries food from the mouth to the stomach). Resident 45 had a feeding tube and was on EBP.
During an observation on 1/22/25 at 8:09 a.m., Licensed Nurse (LN) J provided Resident 45s medications
via feeding tube without wearing a gown.
During an interview on 1/22/25 at 11:21 a.m., Registered Nurse (RN) I stated EBP must be followed when
giving medications to the residents via feeding tube to protect the staff and the resident. RN I stated it was
also to prevent spread of infection at the facility.
During an interview on 1/22/25 at 12:05 p.m., the Infection Preventionist stated nurses had to follow the
EBP when administering medications to residents via feeding tube. The IP stated this was for infection
control and residents' safety to prevent spread of infection.
During an interview on 1/22/25 at 12:07 p.m., the Director of Nursing (DON) stated nurses had to follow
EBP whenever giving medications to a resident via feeding tube. The DON stated this was an infection
control measure and was used to prevent spread of infection.
During an interview on 1/23/25 at 10:18 a.m., LN J verified she did not follow the EBP when she
administered Resident 45s medications via feeding tube. LN J verified nurses should follow the EBP when
administering Resident 45s medications. LN J stated not following EBP when administering medications via
feeding tube was an infection control issue.
A review of the facility's policy and procedure (P&P) titled Policy on Enhanced Barrier Precaution, effective
date 8/2024, it stated EBPs must be implemented for residents who have wounds or indwelling medical
devices such as urinary catheters (a tube placed in the body to drain and collect urine from the bladder),
feeding tubes .EBPs apply during device care or handling .gowns and gloves must be worn during all high
contact care activities .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 24 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
2. During a concurrent observation and interview on 1/22/25 at 7:56 a.m., Licensed Nurse (LN) J removed
her gloves and wore new gloves with no HH. LN J stated she should have performed HH prior to donning
new gloves. LN J stated this was important for infection control and to prevent spread of infection.
During an interview on 1/23/25 2:10 p.m., Licensed Nurse (LN) K stated staff were required to perform HH
prior to donning gloves and after removing gloves. LN K stated if this was not done, then it was an infection
control issue which could lead to spread of infection.
During an interview on 1/23/25 at 4:15 p.m., the Director of Nursing (DON) stated staff should be
performing HH prior to donning gloves. The DON stated if HH was not done prior to donning gloves, then it
was an infection control issue. The DON stated performing HH prior to gloving decreases the risk of spread
of infection.
The Centers for Disease Control and Prevention (CDC) recommends that healthcare workers (HCWs)
wash their hands before and after putting on gloves, and after removing gloves.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 25 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to maintain essential patient care
equipment in safe operating condition when:
Residents Affected - Many
1.
The air conditioner in dry storage room is soiled.
2.
The walk-in refrigerator condenser fans are dripping soiled water on food box.
3.
Freezer number 2 had frozen ice drips on ceiling.
4.
Ice machine and ice chest cleaning process is unsafe.
5.
Resident refrigerator in nourishment room had a damaged gasket.
These failures have the potential to contaminate food and pose a risk for food borne illness for 46 of 46
residents that reside in the facility.
Findings:
1.
During an observation on 1/21/25 at 10:48 a.m., in the dry storage area, the air conditioner had black and
brown grime and matter underneath the vent and on the locking mechanism. During the same observation,
food was stored beneath the air conditioner. A sign was placed across from air conditioner that stated Do
not place objects on shelf under air conditioning unit.
During an interview on 1/21/25 at 2:25 p.m., Maintenance Director (MND) stated he was responsible for
maintaining and cleaning vents, sprinklers, refrigerator and freezer components. He confirmed the air
conditioner could be cleaner.
According to FDA Food Code 2022, Section 4-601.11, Food Contact Surfaces, Nonfood Contact Surfaces
and Utensils (A) Equipment shall be clean to sight and touch. Nonfood contact surfaces of equipment shall
be kept free of an accumulation of dust, dirt, food residue and other debris.
According to FDA Food Code 2017, FDA Food Code 2017 - 6-202.12 Heating, Ventilating, Air Conditioning
System Vents; Heating ventilating and air conditioning systems shall be designed and installed so that
make-up air intake and exhaust vents do not cause contamination of food, food-contact surfaces,
equipment or utensils.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 26 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
2.
Level of Harm - Minimal harm
or potential for actual harm
During an observation on 1/21/25 at 10:28 a.m., water was dripping from condenser fans in walk in
refrigerator making a box bottom of sliced cheese wet. Upon closer observation, the blades of the
condenser fans have brown colored grime.
Residents Affected - Many
During an interview on 1/21/25 at 2:27 p.m., MND acknowledged condenser fan leaking water and soiled
areas of fans.
According to FDA Food Code 2022, Section 4-601.11, Food Contact Surfaces, Nonfood Contact Surfaces
and Utensils (A) Equipment shall be clean to sight and touch. Nonfood contact surfaces of equipment shall
be kept free of an accumulation of dust, dirt, food residue and other debris.
3.
During an observation on 1/21/25 at 10:38 a.m., in the kitchen, ice was observed hanging from the ceiling
of freezer #2.
During an interview on 1/21/25 at 2:29 p.m., MND stated the filters in the freezer needed to be changed or
cleaned. MND acknowledged the presence of ice hanging from the ceiling.
4.
During a concurrent observation and interview on 1/21/25 at 2:10 p.m., MND demonstrated and stated the
process for cleaning the ice machine. MND provided surveyor with instructions and stated he follows these
instructions exactly. MND brought chemical Manitowoc Ice Machine Sanitizer which he stated he uses for
entire process, and stated The sanitizer also cleans. MND confirmed he used no other chemicals. He stated
after following the cleaning process is completed, he dilutes the sanitizer solution with water and sprays on
every inch of ice machine. After machine has air dried, he will spray water on the machine to rinse off the
sanitizer. Prior to cleaning process, he stated the current ice is removed into sanitized ice chests. Ice chests
are cleaned with facility wide multipurpose sanitizer from Ecolab by first spraying with water, spraying with
facility wide sanitizer, then air dry. The final step to clean the ice chests was to rinse off.
During a record review of document titled Section 4 Maintenance. Cleaning and Sanitizing dated 4/2014,
step 3 indicated when water trough refills, the proper amount of ice machine cleaner is to be added prior to
sanitizer solution in step 9. Step 11 of the same document indicated Do not rinse sanitized areas.
5.
During an observation on 1/21/25 at 2:50 p.m., resident refrigerator gasket located in nutrition room was
pulling away from door at top outer portion of door.
During an interview on 1/21/25 at 3:55 p.m., MND stated he was not aware of damaged gasket and will
replace soon.
According to FDA Food Code 2022, Section 4-501.11, (A) Equipment shall be maintained in a state of
repair and condition (B) Equipment components such as doors, seals .shall be kept intact, tight and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 27 of 28
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055734
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ukiah Post Acute
1349 South Dora St.
Ukiah, CA 95482
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
adjusted in accordance with manufacturer's specifications.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055734
If continuation sheet
Page 28 of 28