F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to notify the physician promptly for one of one resident
(Resident 1) when Physical Therapist (PT, who promote, maintain, or restore health through patient
education, physical intervention, disease prevention, and health promotion) A did not communicate with
Resident 1's charge nurse when the resident fell during her physical therapy session and sustained minor
injuries.
This failure had the potential to result in a delay of assessment and possible treatment to Resident 1.
Findings:
Review of Resident 1's face sheet (a document that gives a resident's information at a quick glance) dated
6/11/24 indicated, Resident 1 was admitted to the facility on [DATE] with diagnoses of oral surgical
aftercare, cancer, reduced mobility.
Review of Resident 1's SBAR & INITIAL COC/ALERT CHARTING & SKILLED DOCUMENTATION (a
documentation for change of a resident's conditions) dated 4/24/24 at 3:53 p.m. indicated, Date & Time
Problem or Symptom Started: 04/24/2024 12:00 [p.m.], Resident's son informed writer and ADON [Assisted
Director of Nursing] that resident fell during therapy outside of the facility. Resident noted with a small
excoriation on bilateral knees. Resident denies pain. MD [Medical Doctor] and RR [responsible
representative] notified.
During an interview on 6/11/24 at 1:02 p.m. with the Director of Rehab (DOR), the DOR stated rehab staff
would report to the DOR and let the charge nurse know if a resident fell during a therapy session, a change
in condition for fall would be completed, the therapist would complete a rehab post fall assessment. IDT
(interdisciplinary team, a group of healthcare professionals) would meet to discuss new interventions, such
as rehab recommendations. The DOR further stated the therapist did not reported to the nursing staff
because Resident 1's son reported the incident before him.
During an interview on 6/11/24 at 1:57 p.m. with ADON B, ADON B stated on 4/24/24, Resident 1 went out
with PT A around noon, but Resident 1's fall was reported by a family member a little before 3, it was
almost change of shift. The charge nurse and ADON B went to assess the resident for injury right away
after they found out the fall, no major injury was noted, they notified the MD and performed treatment to
Resident 1's knees. PT A should have informed the nursing department for any changes of a resident right
away, not sure why it was not reported timely. ADON B further stated due to the delay of reporting, there
could potentially cause a delay of assessment and treatment.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055750
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055750
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Westwood Post Acute
1601 Petersen Avenue
San Jose, CA 95129
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 6/11/24 at 4:32 p.m. with the Director of Nursing (DON), the DON stated PT A
should not expect the family member to notify the nursing staff about the fall, he should have communicated
with the nurses.
During an interview on 6/12/24 at 3:30 p.m. with PT A, PT A stated Resident 1's PT session was between
11 [a.m.] to 12 [p.m.] on 4/24/24, Resident 1's son was also present. When they were walking outside of the
facility, Resident 1 tripped on the sidewalk, she then landed on her hands and knees. PT A checked on the
resident, did not notice any injury at that time, Resident 1 did not complain of any pain, so they keep on
walking. After the physical therapy session, PT A took the resident back to the nursing station, but he did
not notify the charge nurse about the fall because he didn't think it was a reportable event. He further stated
rehab therapists should report any changes to the nursing staff as soon as possible.
Review of the facility's policy and procedure (P&P) titled Falls and Fall Risk, Managing revised March 2018
indicated, Definition: According to the MDS, a fall is defined as: Unintentionally coming to rest on the
ground, floor or other lower level, but not as a result of an overwhelming external force (e.g., a resident
pushes another resident). An episode where a resident lost his/her balance and would have fallen, if not for
another person or if he or she had not caught him/herself, is considered a fall. A fall without injury is still a
fall. Unless there is evidence suggesting otherwise, when a resident is found on the floor, a fall is
considered to have occurred.
Review of the facility's P&P titled Change in a Resident's Condition or Status revised February 2021
indicated, Our facility promptly notifies the resident, his or her attending physician, and the resident
representative of changes in the resident's medical/mental condition and/or status (e.g., changes in level of
care, billing/payments, resident rights, etc.).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055750
If continuation sheet
Page 2 of 2