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Inspection visit

Health inspection

WESTWOOD POST ACUTECMS #0557501 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to notify the physician promptly for one of one resident (Resident 1) when Physical Therapist (PT, who promote, maintain, or restore health through patient education, physical intervention, disease prevention, and health promotion) A did not communicate with Resident 1's charge nurse when the resident fell during her physical therapy session and sustained minor injuries. This failure had the potential to result in a delay of assessment and possible treatment to Resident 1. Findings: Review of Resident 1's face sheet (a document that gives a resident's information at a quick glance) dated 6/11/24 indicated, Resident 1 was admitted to the facility on [DATE] with diagnoses of oral surgical aftercare, cancer, reduced mobility. Review of Resident 1's SBAR & INITIAL COC/ALERT CHARTING & SKILLED DOCUMENTATION (a documentation for change of a resident's conditions) dated 4/24/24 at 3:53 p.m. indicated, Date & Time Problem or Symptom Started: 04/24/2024 12:00 [p.m.], Resident's son informed writer and ADON [Assisted Director of Nursing] that resident fell during therapy outside of the facility. Resident noted with a small excoriation on bilateral knees. Resident denies pain. MD [Medical Doctor] and RR [responsible representative] notified. During an interview on 6/11/24 at 1:02 p.m. with the Director of Rehab (DOR), the DOR stated rehab staff would report to the DOR and let the charge nurse know if a resident fell during a therapy session, a change in condition for fall would be completed, the therapist would complete a rehab post fall assessment. IDT (interdisciplinary team, a group of healthcare professionals) would meet to discuss new interventions, such as rehab recommendations. The DOR further stated the therapist did not reported to the nursing staff because Resident 1's son reported the incident before him. During an interview on 6/11/24 at 1:57 p.m. with ADON B, ADON B stated on 4/24/24, Resident 1 went out with PT A around noon, but Resident 1's fall was reported by a family member a little before 3, it was almost change of shift. The charge nurse and ADON B went to assess the resident for injury right away after they found out the fall, no major injury was noted, they notified the MD and performed treatment to Resident 1's knees. PT A should have informed the nursing department for any changes of a resident right away, not sure why it was not reported timely. ADON B further stated due to the delay of reporting, there could potentially cause a delay of assessment and treatment. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 055750 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055750 B. Wing A. Building (X3) DATE SURVEY COMPLETED 06/11/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Westwood Post Acute 1601 Petersen Avenue San Jose, CA 95129 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few During an interview on 6/11/24 at 4:32 p.m. with the Director of Nursing (DON), the DON stated PT A should not expect the family member to notify the nursing staff about the fall, he should have communicated with the nurses. During an interview on 6/12/24 at 3:30 p.m. with PT A, PT A stated Resident 1's PT session was between 11 [a.m.] to 12 [p.m.] on 4/24/24, Resident 1's son was also present. When they were walking outside of the facility, Resident 1 tripped on the sidewalk, she then landed on her hands and knees. PT A checked on the resident, did not notice any injury at that time, Resident 1 did not complain of any pain, so they keep on walking. After the physical therapy session, PT A took the resident back to the nursing station, but he did not notify the charge nurse about the fall because he didn't think it was a reportable event. He further stated rehab therapists should report any changes to the nursing staff as soon as possible. Review of the facility's policy and procedure (P&P) titled Falls and Fall Risk, Managing revised March 2018 indicated, Definition: According to the MDS, a fall is defined as: Unintentionally coming to rest on the ground, floor or other lower level, but not as a result of an overwhelming external force (e.g., a resident pushes another resident). An episode where a resident lost his/her balance and would have fallen, if not for another person or if he or she had not caught him/herself, is considered a fall. A fall without injury is still a fall. Unless there is evidence suggesting otherwise, when a resident is found on the floor, a fall is considered to have occurred. Review of the facility's P&P titled Change in a Resident's Condition or Status revised February 2021 indicated, Our facility promptly notifies the resident, his or her attending physician, and the resident representative of changes in the resident's medical/mental condition and/or status (e.g., changes in level of care, billing/payments, resident rights, etc.). FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055750 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0580GeneralS&S Dpotential for harm

    F580 - Notification of Changes

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

FAQ · About this visit

Common questions about this visit

What happened during the June 11, 2024 survey of WESTWOOD POST ACUTE?

This was a inspection survey of WESTWOOD POST ACUTE on June 11, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WESTWOOD POST ACUTE on June 11, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) tha..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.