F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide care and services in accordance with
professional standards of practice for one of three residents (Resident 1) when the facility failed to follow up
Resident 1's physician orders for Psychiatrist and Dermatology consultations, and failure to provide nail
care for Resident 1's long fingernails.
Residents Affected - Few
These failures had the potential to negatively affect the residents' health, safety and well-being.
Findings:
Review of Resident 1's clinical record indicated she was admitted to the facility on [DATE] with diagnoses
including major depressive disorder, schizophrenia (mental illness that impacts a person's thoughts,
feelings, and behaviors), adult failure to thrive (a decline in an adult's overall health and well-being), and
need for assistance with personal care.
Review of Resident 1's minimum data set (MDS, an assessment tool), dated 2/13/25, indicated she needed
partial/moderate assistance for personal hygiene and substantial/maximal assistance for bathing and
toileting.
During an observation on 3/14/25 at 12:10 p.m., Resident 1 was lying in bed with both hands by her side.
Resident 1 was observed with long fingernails on 5 digits of her left hand and 3 digits on her right hand.
There was overgrowth of skin on the thumb and index fingers of both hands and the skin surrounding all the
nails appeared dry.
During an observation and concurrent interview with the assistant director of nursing (ADON) on 3/14/25 at
12:20 p.m., she confirmed Resident 1's fingernails were long. The ADON stated Resident 1's fingernails
needed to be trimmed.
A review of Resident 1's Order Summary Report, an order dated 3/26/24, indicated Consult - Psychiatrist
Eval and Treatment with follow-up as indicated. A second physician order, dated 10/22/24, indicated Psych
consult to be done 10/23/24. A third physician order, dated 10/22/24, indicated Dermatology consult to be
done 10/23/24.
During a concurrent interview and record review of Resident 1's physician orders on 4/16/25 at 1:55 p.m.
with LVN A, she stated she recalled the physician ordering a psychiatric consult on 10/23/24. LVN A stated
Resident 1 had been refusing some medications and refusing to eat at times. LVN A stated she
communicated the physician order for the psychiatric consult to the social service department. LVN A stated
she was unaware if the psychiatrist consultation was done.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055798
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055798
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Vasona Creek Healthcare Center
16412 Los Gatos Boulevard
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent interview and record review of Resident 1's physician orders on 4/17/25 at 2:30 p.m.
with the social service assistant (SSA), she confirmed Resident 1 had physician orders for psychiatrist and
dermatology consults on the above-mentioned dates. The SSA stated she could find no evidence that the
physician orders for the 3 consults had been carried out. The SSA further stated there was no
documentation in Resident 1's clinical record to indicate that Resident 1 had been seen by a dermatologist
or a psychiatrist.
During a concurrent interview and record review of Resident 1's physician orders on 4/17/25 at 3:45 p.m.
with the director of nursing (DON) she confirmed resident 1 had physician orders for dermatology and
psychiatrist consultations. The DON stated the physician orders should have been followed and
arrangements should have been made for Resident 1 to been seen by a dermatologist and psychiatrist as
ordered by the physician.
During a review of the facility's 2001 procedure titled Care of Fingernails/Toenails indicated, Proper nail
care can aid in the prevention of skin problems around the nail bed. Trimmed and smooth nails prevent the
resident from accidentally scratching and injuring his or her skin.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055798
If continuation sheet
Page 2 of 2