F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
2. During an observation and interview on 8/2/21, at 10:04 a.m., in Resident 18's room resident was awake
and alert, and sitting in bed. The surveyor observed a bottle of Refresh Tears eye drops (used as a lubricant
for dry eyes) on top of the resident's bedside drawer. The surveyor observed the resident applying solution
on both eyes. The resident stated she used it for her dry eyes.
Residents Affected - Few
A review of Resident 18's clinical record indicated no physician's order or care plan in place to
self-administer her own medications.
During an interview with registered nurse L (RN L) on 8/2/21, at 2:25 p.m., surveyor informed RN L about
the Refresh Tears Eye Drops at Resident 18's bedside. RN L stated that she already removed the eye
drops and that there was no physician's order for it. She said family left it at bedside.
During an interview with the director of nursing (DON ) on 8/5/21, at 8:53 a.m., the DON stated residents
are not supposed to have medication at bedside, without a physician's order.
Based on observation, interview and record review, the facility failed to ensure two of 15 sampled residents
(Residents 29 and 18) who kept medications at the bedside had a physician order and care plan, and were
assessed as capable of self-administering medication.
These failures had the potential for improper medication administration and not addressing the clinical
condition of the resident.
Findings:
During an initial facility tour on 8/2/21 at 9:55 a.m., with the assistant director of nursing (ADON), Resident
29 was in her bed awake, a bottle of Sinus nasal spray (medication to relieve nasal discomfort caused by
colds, allergies, and hay fever) was seen at her bedside table. Resident 29 stated she had been
self-administering this nasal spray.
During the concurrent interview the ADON stated, no meds at bedside. The ADON also stated, there should
be a care plan and a doctor's order for self-administration of medications. Upon review of Resident 29's
clinical record the ADON stated Self Administration of Medication assessment was done 6/29/21 that
indicated Resident 29 did not request self-administration of medication, and there was no documented
evidence that a physician's order was taken and a care plan was developed for Resident 29's
self-administration of the medication.
A review of the facility's December 2016 policy, Self Administration of Medications, indicated Residents
have the right to self administer medications if the IDT team has determined that it was
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 27
Event ID:
055800
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
clinically appropriate and safe for the residents to do so. The staff will assess each resident's mental and
physical abilities to determine whether self administering medications is clinically appropriate for the
resident. If the team determines a resident can not safely administer medications, the nursing staff will
administer the resident's medications.
A review of the facility's October 2017 policy,Medication Administration-General Guidelines, indicated
residents are allowed to self-administer medications when specifically authorized by the attending physician
and in accordance with procedures for self-administration of medications.
Event ID:
Facility ID:
055800
If continuation sheet
Page 2 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to make appropriate referral for Level II preadmission
screening and resident review (PASRR, a comprehensive evaluation conducted by a state-designated
authority that determines whether an individual has a mental disorder (MD), intellectual disability (ID), or a
related condition as defined above, determines the appropriate setting for the individual, and recommends
what, if any, specialized services and/or rehabilitative services the individual needs), for one of 15 sampled
residents (Resident 4). This failure may lead to denying specialized services and rehabilitation services
available for Resident 4 and may limit her capacity to reach their highest mental, physical, and psychosocial
well-being.
Residents Affected - Few
Findings:
Review of Resident 4's facesheet included diagnoses of anxiety disorder (a mental health disorder
characterized by feelings of worry, fear, or anxiety strong enough to interfere with daily activities) and major
depressive disorder (a mental health disorder characterized by persistent loss of interest in activities
causing significant impairment in daily life).
During a record review and concurrent interview on 8/4/21 at 12:12 p.m., minimum data set nurse B (MDSN
B) reviewed Resident 4's PASARR completed on 4/12/21 that indicated Section V (Mental Illness) item 27
with missing response, and item 29 with incorrect response. MDSN D concurred if these two items were
correctly coded it would require Level II PASARR evaluation. MDSN B also stated she missed coding the
items correctly that would require Level II evaluation by the Department of Health Care Services.
Review of the facility's 12/2017 revised policy, ASPEN SKILLED HEALTH POLICY-PAS/PASSARR,
indicated every medical recipient admitted to a skilled nursing facility is subject to [NAME] Level I & Level II
screening or evaluation upon admission. Any resident identified with DD or MI medical conditions upon
admission must be referred for a Level II evaluation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 3 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on observation, interview, and record review, the facility failed to implement the care plan (provides
direction on the type of nursing care the individual may need) to monitor intake and output (I &O) for one of
15 sampled residents (Resident 44) who had a jejunotomy tube (JT, a soft, plastic tube placed through the
skin of the abdomen into the midsection of the small intestine used for administration of food and
medications).
This failure had the potential to result in the inability to identify the resident's hydration status/needs.
Findings:
During the facility's initial tour on 8/2/21 at 11:49 a.m., Resident 44 was sitting in bed with tube feeding (TF)
disconnected. Resident 44 stated she could also take food and fluids by mouth.
Review of Resident 44's clinical record indicated she had a physician's order of Fibersource HN (formula)
40 ml (milliliter, unit of measurement) per /hour for 12 hours, on at 9:00 p.m. and off at 9:00 a.m. Flush JT
with 150 ml. water every shift. Flush with 30 ml before and after medication.
During a record review and concurrent interview with the assistant director of nursing (ADON) on 8/4/21 at
3:27 p.m., Resident TF care plan included monitor intake and output. The ADON reviewed Resident 44's
intake and output monitoring that indicated multiple missing entries of the intake and output every shift and
daily total, and weekly assessments from 6/10/21 to 8/3/21.
A review of the facility's 10/12/2020 revised policy and procedure, Intake and Output, indicated it is the
policy of this facility to maintain an intake and output record when needed to monitor residents for adequate
fluid balance. The licensed nurse shall document resident's intake and output at the end of each shift on the
intake and output record. The total intake and output during each 24-hour period shall be totaled by the
designated licensed nurse. Weekly assessments will be done by the licensed nurse to determine the
on-going need for I and O monitoring.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 4 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide care and services in accordance with
professional standards of practice when:
Residents Affected - Some
1. For Resident 201, the daily weight and the fluid restriction orders were not followed;
2. For Resident 204 the PICC line external catheter length was not measured during each dressing change
and flushes were not performed;
3. For Resident 217, dressing changes and flushes were not performed for the PICC line;
4. For Resident 2, physician order for left arm sling use was not followed;
5. For Resident 249, the PICC line external catheter was not measured upon admission and during
dressing change;
6. For Resident 46, the left hemi arm tray use was not followed.
7. For Residents 5, 13 and 149, the nurses did not check the residents' heart rate (HR) prior to the
medication administration
8. For Resident 10, the LVN did not check the right medication, dose and time and resident's ID
(identification) before medication adminsitration.
9. For Resident 13, one dose of medication was not administered.
For Resident 5, medication administration with meals was not followed.
These failures had the potential to compromise the residents' health and well-being.
Findings:
1. Review of Resident 201's clinical record indicated he was admitted to the facility on [DATE]. A physician
order, dated 7/29/21 indicated daily weights in the morning and to call the physician if greater than a 2
pound gain. Review of the daily weight record for Resident 201 indicated the resident was weighed on
7/29/21, 7/30/21 and 8/3/21. There were no weights recorded for Resident 201 on 7/31/21, 8/1/21, or
8/2/21.
During an interview and concurrent record review with the assistant director of nursing (ADON) on 8/3/21 at
2:20 p.m., she stated Resident 201 had a physician order to be weighed daily in the morning. She
confirmed there were three consecutive days when Resident 201's weight was not recorded. The ADON
stated the physician orders should be followed and the resident should be weighed daily.
Review of Resident 201's clinical record indicated a physician order, dated 7/29/21, for a fluid restriction of
1.5L (liter- a unit of measure, 1 liter = 1000 cubic centimeters [cc, - a unit of measure]) per day.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 5 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an observation on 8/3/21 at 7:58 a.m., Resident 201 had a water pitcher filled with cold water and a
plastic cup on his bedside table. During a concurrent interview with certified nursing assistant F (CNA F)
she confirmed that Resident 201 had a water pitcher at his bedside. CNA F stated she was not aware that
Resident 201 had any fluid restrictions.
During an interview with the registered dietician (RD) on 8/3/21 at 9:00 a.m., she confirmed Resident 201
was on a fluid restriction of 1.5L. She stated she calculated the fluid allotments for the kitchen and nursing
staff and recorded the breakdown on the Fluid Restriction document she placed in Resident 201's clinical
record. The RD indicated a total of 960 cc of fluids was allowed for the daily kitchen tray services and 540
cc of fluid was allowed for nursing during a 24 hour period.
Review of Resident 201's intake and output record indicated 24 hour totals of fluid intake provided and
recorded by the nursing staff. On 7/30/21 Resident 201's 24 hour fluid intake was 1060 cc. On 7/31/21
Resident 201's 24 hour fluid intake was 980 cc. On 8/1/21 Resident 201's 24 hour fluid intake was 710 cc.
On 8/2/21 Resident 201's 24 hour fluid intake was 1320 cc. The 24 hour nursing fluid allotment as stated by
the RD was 540 cc.
During an interview with registered nurse E (RN E) on 8/3/21 at 8:45 a.m., she confirmed Resident 201
was on a fluid restriction and stated she usually gave him 180 cc during the night shift. She further stated
that she could not give Resident 201 more than 200 cc during her shift. The Fluid Restriction document
indicated the fluid allotment for Resident 201 during the night shift was 60 cc.
During an interview with RN D on 8/3/21 at 10:15 a.m., she confirmed Resident 201 was on a fluid
restriction. She further stated Resident 201 received a total of 600 cc during the day shift. The Fluid
Restriction document indicated the fluid allotment for Resident 201 during the day shift was 240 cc.
During an interview with the director of nursing (DON) on 8/5/21 at 9:30 a.m. she confirmed the nursing
staff was not following the prescribed fluid restrictions for Resident 201. She further stated all staff should
be aware when residents have a fluid restriction. The DON stated the fluids allotments should be followed
by the nursing staff.
Review of the facility's policy, Encouraging and Restricting Fluids revised October 2010, indicated to follow
specific instructions concerning fluid intake or restrictions and to be accurate when recording fluid intake.
When a resident has been placed on restricted fluids, remove the water pitcher and cup from the room.
2. During an observation on 8/2/21 at 10:15 a.m., Resident 204 had a peripherally inserted central catheter
(PICC, a thin, soft, long catheter [tube] that is inserted into a vein in arm, leg or neck and the tip of the
catheter is positioned in a large vein that carries blood into the heart) line. The PICC line was located on
her right upper arm with a transparent dressing dated 7/29/21.
Review of Resident 204's clinical record indicated she was admitted to the facility on [DATE] with a PICC
line on her right upper arm and was to receive intravenous antibiotic therapy three times a day until 8/3/21.
Review of Resident 204's Order Summary Report indicated an order dated 7/29/21, to flush PICC line
lumens with 10 milliliter (ml, unit of measure) of normal saline before and after IV (intravenous) medication
administration every shift. Resident 204's clinical record indicated intravenous
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 6 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
antibiotic therapy started on 7/23/21. There was no physician order or documentation to indicate Resident
204's PICC line was flushed until 7/29/21.
Review of Resident 204's medication administration record indicated a PICC line dressing changed was
performed on 7/29/21. The documentation recorded the nurse's initials but did not include a recorded length
measurement of the PICC line's external catheter.
During an interview and concurrent with registered nurse D (RN D) on 08/03/21 at 11:50 a.m., she
confirmed she changed Resident 204's PICC line dressing on 7/29/21 but did not record the length of the
external catheter. RN D further stated the length should be recorded to monitor for movement or
dislodgment of the PICC line catheter.
During an interview with the director of nursing (DON) on 8/5/21 at 9:30 a.m., she indicated a physician
order is required to flush a catheter and the order must include the flushing agent, strength, volume and
frequency. The DON confirmed flushing of PICC lines should be done before and after intravenous
medication administration and documented in the clinical record. The DON indicated the length of the PICC
line external catheter should be measured and recorded during each dressing change. She further stated
that PICC line dressings should be changed every 7 days.
3. During an observation on 8/2/21 at 9:48 a.m., Resident 217 had a PICC line located on his left upper
arm with a transparent dressing dated 8/1/21. Review of Resident 217's clinical record indicated he was
admitted to the facility on [DATE] with a PICC line on his left upper arm and was to receive intravenous
antibiotic therapy two times a day until 8/22/21.
Review of Resident 217's Order Summary Report indicated an order dated 7/16/21, for Vancomycin HCL
solution (antibiotic) one gram intravenously two times a day. There was no physician order for the month of
July to flush the PICC line before and after intravenous therapy, and no documentation that PICC line
dressing changes were done during the month of July.
During an interview and concurrent record review with the director of nursing (DON) on 8/5/21 at 9:30 a.m.,
she confirmed Resident 217 received intravenous therapy during the month of July. She stated there was
no evidence that flushes and dressing changes for Resident 217's PICC line were performed during the
month of July. The DON further stated resident's PICC line dressings should be changed once a week and
there should be physician orders for flushing before and after intravenous medication administration
Review of the facility's policy, PICC Dressing Change dated June 2018, indicated dressing changes using
transparent dressings are performed upon admission and at least weekly. The length of external catheter is
obtained upon admission and during dressing changes.
Review of the facility's policy, PICC Flushing dated June 2018, indicated flushing is performed to ensure
and maintain catheter patency. Documentation in the medical record includes date and time, prescribed
flushing agent, and site assessment.
4. Review of Resident 2's clinical record indicated she was admitted to the facility with diagnoses including
fracture of non-displaced surgical neck of left humerus (broken left shoulder bone).
Review of the admission Minimum Data Set (MDS, resident's assessment) dated 7/17/21, indicated that
Resident 2's Brief Interview for Mental Status (BIMS, a set of questions to test a person's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 7 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
cognition) score is 15 ( Resident 2 is cognitively intact).
Level of Harm - Minimal harm
or potential for actual harm
During observation on 8/02/21 at 2:55 p.m. inside the bedroom, Resident 2 was lying flat on the bed,
wearing a facility gown, and no left arm sling.
Residents Affected - Some
During a concurrent observation and interview on 8/4/21 at 10:26 a.m., with Resident 2, inside the
bedroom, Resident 2 was lying flat in bed with oxygen, no sling to the left arm. Resident 2 stated, I don't
think I need it. Resident 2 added, I never wear it and I don't even have it.
During an interview 8/04/21 at 2:02 p.m. with registered nurse L (RN L), stated that she's not aware about
the left arm sling order.
During a concurrent interview and record review, on 8/5/21 at 1:25 p.m. with the occupational therapist
(OT), Resident 2's physician order dated 7/11/21 indicated to apply sling to left arm due to left shoulder
fracture (broken bone) every shift. OT stated that the order has been changed since Resident 2 had a
follow-up appointment with the orthopedic surgeon (doctor that specializes in bones) on 7/22/21. The
physician order on 7/22/21 indicated No directions specified for order. OT confirmed that the order for the
use of left arm sling is still the same
5. During an observation on 8/2/21, in 12:41 p.m., at Resident 249's room, the resident was lying in bed.
Resident's PICC line located on her left upper arm was intact, with the insertion site covered with a
transparent dressing. The date on the dressing was 7/29/21.
Review of Resident 249's clinical record indicated she was admitted to the facility on [DATE]. The resident is
on IV antibiotics for diagnosis of Right Knee Prosthetic Joint Infection.
Review of Resident 249's Care Plan, date initiated 7/27/21, indicated, Flushes and site care per facility
protocol.
Review of the facility's policy, dated 6/2018, PICC Dressing Change, indicated, length of external catheter is
obtained: 1. Upon admission 2. During dressing changes 3. If signs or symptoms of complications are
present.
During an interview and brief record review with RN L on 8/6/21, at 1:15 p.m., upon review of the Treatment
Administration Record (TAR) and nurse's notes, there was no record that the length of the PICC line's
external catheter was obtained upon admission and during dressing changed on 7/29/21 per policy.
6. During an observation on 8/2/21, at 11:35 a.m., Resident 46 was outside of her room, seated in her
wheelchair. The left hemi arm tray was attached to her wheelchair.
During observations on 8/3/21, at 12:15 p.m. and 2:00 p.m., Resident 46 was in the hallway seated in her
wheelchair. The surveyor observed the left hemi arm tray was no longer attached to the wheelchair.
Review of Resident 46's, Order Summary Report, indicated, Left hemi arm tray while up in wheelchair for
positioning and comfort.
Review of Resident 46's, Care Plan, initiated 7/26/18, indicated, Left hemi arm tray to support
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 8 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
left weak arm.
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident 46's Clinical Record, indicated, Resident 46 was admitted on [DATE], with a primary
diagnosis of hemiplegia (paralysis on one side of the body) and hemiparesis (muscle weakness on one
side of the body) following cerebral infarction (stroke, damage to tissues in the brain) affecting left dominant
side.
Residents Affected - Some
During an interview and brief record review with the ADON on 8/4/21, at 3:05 p.m., ADON was made aware
of the above observation. ADON confirmed there was no documentation of refusal of Resident 46's left
hemi arm tray. ADON said that she will inform the physician of the resident's refusal. She further stated that
monitoring of the resident's episodes of refusal will be initiated.
7. During the medication pass observation on 8/2/21 at 3:47 p.m., licensed vocational nurse C (LVN C) did
not check Resident 13's heart rate (HR) before administering Carvedilol (medication to lower blood
pressure, and heart failure that could also lower HR) 12.5 mg. (milligrams, unit of measurement) 1 tablet by
mouth.
A review of Resident 13's active physician's order indicated Carvedilol 12.5 mg tab, hold for SBP(systolic
blood pressure, the top number, measures the force your heart exerts on the walls of your arteries each
time it beats) < (less than) 120, HR <60. His MAR dated 8/1/21 indicated the Carvedilol 12.5 mg 1
tablet was not administered on 8/1/21 at 5:00 p.m. During the medication pass observation on 8/2/21 at
4:23 p.m., Resident 10 who was the hallway in her wheelchair requested LVN C for her medications. LVN C
administered Resident 10's medications without checking the medication administration record (MAR) for
correct medication, dose and time, and Resident 10's identification (ID).
During the medication pass observation with licensed vocational nurse D (LVN D) on 8/3/21 at 8:20 a.m.,
LVN D did not check Resident 5's HR prior to the administration of Metoprolol tartrate (betablocker,
medication that slows down heart rate and makes it easier for the heart to pump blood) 25 mg. one tablet
by mouth and Isosorbide Mononitrate (medication that dilates [widens] blood vessels, making it easier for
blood to flow) 20 mg. one tablet by mouth.
During the follow up interview and medication reconciliation done on 8/3/21 at 11:15 a.m., LVN D confirmed
he did not check Resident 5's HR and stated he should have checked the resident's HR before
administration of the medications.
During the medication pass observation on 8/4/21 at 4:31 p.m., registered nurse E (RN E) did not check
Resident 149's HR before she administered the Carvedilol 6.25 mg one tablet.
During a follow-up interview with RN E, she confirmed she did not check Resident 149's HR prior to giving
the medications.
A review of Resident 149's physician's orders dated 7/22/21 included Carvedilol 6.25 mg. 1 tablet by mouth
two times a day for hypertension (elevated blood pressure), hold for SBP <100 or HR <60; and
Isosorbide Dinitrate (dilates the blood vessels) 40 mg by mouth three times a day for HTN, hold for
SBP<100 or HR <60.
8. During the medication pass observation on 8/2/21 at 4:23 p.m., Resident 10, who was the hallway in her
wheelchair, requested LVN C for her medications. LVN C administered Resident 10's medications without
checking the medication administration record (MAR) for correct medication, dose and time,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 9 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
and Resident 10's identification (ID). During the follow-up interview and record review, LVN confirmed she
gave Resident 10 her scheduled Pantoprazole (used to treat certain stomach and esophagus problems
such as acid reflux by decreasing the amount of acid stomach produces) and Magnesium Oxide (dietary
supplement medications used to treat constipation, indigestion, and headaches) without checking the
medication administration record (MAR) and resident's identification (ID).
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 10 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide adequate supervision and implement
interventions to prevent falls for one of 12 sampled residents (Resident 4). The minimum data set (MDS, an
assessment tool) did not accurately code the fall incident that resulted in an injury that required hospital
transfer for evaluation and treatment.
This failure could have resulted in a fall with possible injury without the surveyor's intervention by calling
staff's immediate attention to the situation.
Findings:
1. Review of Resident 4's face sheet indicated he was admitted [DATE] with diagnoses that included spinal
stenosis (a narrowing of the spaces within the spine, which can put pressure on the nerves that travel
through the spine), weakness, difficulty walking, muscle wasting and atrophy (loss of muscle mass due to
the muscles weakening and shrinking). His MDS dated [DATE] indicated a brief interview for mental status
(BIMS, assessment for cognition) score of 5 or severely impaired cognition.
Resident 4 had a history of three unwitnessed fall incidents on 12/10/2020, 1/6/21and 1/12/21. The
unwitnessed fall incident that happened on 12/10/2020 indicated the resident was found lying on his left
side at bedside, not responding to verbal and barely open eyes on tactile (touch), and was sent to hospital
via 911(emergency call that requires immediate assistance from the police, fire department or ambulance).
During a record review and concurrent interview on 8/4/21 at 11:09 a.m., minimum data set nurse B (MDSN
B) reviewed Resident 4's MDS dated [DATE] Section J1900 that indicated he had no injury after the fall.
MDSN B concurred the coding was not correct and should code the fall with major injury due to loss of
consciousness/unresponsiveness that resulted in staff calling 911 and he was sent to the hospital. MDSN B
gave a copy of the corrected MDS done on 8/4/21.
Resident 4 had a care plan dated 4/12/21, indicating High risk for falls and injury related to
Limitation of mobility, History of Fall(s), and interventions included sensor pad alarm (equipment placed in
bed or wheelchair that sets off alarm when pressure is off the device) when in bed and up in wheelchair to
alert the staff when the resident is attempting to get out of bed unassisted.
During an observation on 8/4/21 at 11:15 a.m., when the surveyor went inside resident room [ROOM
NUMBER], Resident 4 was on the farthest left side of the bed with both legs up and almost on the ground
trying to remove his diaper. He had a bowel movement (stools in the diaper). The surveyor told the resident
not to move because he would fall and immediately called for staff's help. Licensed vocational nurse J (LVN
J) came right away and assisted the resident. At that time, the pad sensor alarm did not sound off. Certified
nursing assistant K (CNA K) came to the resident's room to help. In the presence of LVN J, CNA K checked
the bed sensor pad alarm multiple times but the alarm did not sound. The wheelchair that the resident used
just before he was seen in bed did not have the sensor pad as well.
During an interview on 8/4/21 at 11:45 a.m., CNA G (CNA G) stated Resident 4 was in his wheelchair
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 11 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
in the dining room before she left for her break at 11:05 a.m. and he was able to wheel and put himself back
to bed. CNA G admitted she did not place the sensor pad alarm in the wheelchair before putting the
resident in the wheelchair.
During a follow-up interview and record review on 8/4/21 at 11:45 a.m., the assistant director of nursing
(ADON) stated she kept the chair sensor pad inside Resident 4's drawer a couple of days prior and noted
that the sensor pad was still there when this incident happened, so was not applied to the wheelchair. The
ADON also stated she already brought the bed sensor pad for maintenance to fix. The ADON claimed she
just conducted a bedside in-service for her staff. The ADON reviewed Resident 4's care plan and confirmed
the care plan included sensor pad alarm for bed and chair.
During an interview on 8/4/21 at 1:38 p.m., LVN J stated he did not check Resident 4's sensor alarm and
concurred the resident could have fallen without the surveyor's intervention.
A review of the revised September 2010 policy and procedure, Resident Assessment Instrument, indicated
information derived from the comprehensive assessment helps the staff to plan care that allows the
resident to reach his/her highest practicable level of functioning.
A review of the revised March 2018 policy and procedure, Managing Falls and fall Risk indicated the staff
will identify interventions to prevent resident from falling and minimize complications from falling. Position
alarms will not be used as the primary or sole intervention to prevent falls, but rather will be used to assist
the staff in identifying patterns and routines of the resident. The use of alarms will be monitored for efficacy
and staff would respond to alarms in a timely manner.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 12 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview, and record review, the facility failed to ensure accurate accountability and
effective storage of controlled medications (those with high potential for abuse or addiction) when:
Residents Affected - Few
1. Discontinued controlled medications for multiple discharged residents were not removed timely from one
of two medication carts (Med Cart #1) to prevent medication errors and potential for loss and misuse; and
2. The random controlled medication use audit for one resident (Resident 208) did not reconcile. The
medication signed out of the Controlled Drug Record (CDR, an inventory sheet that keeps record of the
usage of controlled medications) was not consistent with the amount taken and administered to Resident
208. This failure had the potential for misuse or diversion of controlled medications.
Findings:
1. During an inspection for Medication Cart #1 with registered nurse D (RN D) on 8/2/21 at 12:30 p.m., a
locked compartment containing controlled medications was identified. It contained medications for current
residents as well as for discharged residents. Review of the contents inside revealed multiple blister cards
(bubble pack a pharmacy-prepared paperboard with medications in individual doses that can be punched
out of the card when administered) of controlled medications. RN D stated controlled medications of
discharged /hospitalized residents should be removed from the medication cart and should be given to the
director of nursing (DON) soon after the resident's discharge.
2. During the inspection of the Medication Cart #1 with RN D on 8/2/21 at 12:30 p.m., there was one tablet
of Hydrocodone -APAP (pain medication) 5-325 mg. one tablet remaining in the bubble pack. The CDR
indicated there should be two remaining tablets.
During the concurrent interview and record review with RN D, Resident 5's MAR indicated she was
administered two tablets of Hydrocodone-APAP. RN D stated she signed out one tablet instead of two in the
CDR. RN D also stated anytime a controlled drug was taken out it should be signed out right away.
During an interview on 8/6/21 at 2:24 p.m. with the director of nursing (DON), she said if medications were
discontinued the nurse should remove them from the cart and give to the DON, for disposal and destruction
with the pharmacist.
A review of the facility's April 2008 policy and procedure, Controlled Medications, indicated
Medications included in the Drug Enforcement Administration (DEA) classification as controlled substances
are subjected to special handling, storage, disposal, and record keeping in the facility. The Director of
Nursing and the consultant pharmacist maintain the facility's compliance with federal and state laws and
regulations in the handling of controlled medications. When a controlled medication is administered, the
licensed nurse administering the medication immediately enters in the accountability record the date and
time of administration, amount administered and the signature of the nurse administering the dose on the
accountability record at the time the medication is removed from the supply.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 13 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
Based on interview, and record review, the facility failed to ensure the pharmacy consultant's identified and
reported drug irregularities to the attending physician and the facility's medical director and director of
nursing, for 2 of 15 sampled residents (Residents 8 and 12). This failure could result in the continued use of
unnecessary psychotropic medications for the two residents.
A review of Resident 8's physician order dated 2/26/21 indicated Remeron 7.5 milligram (mg, unit of
measurement) one tablet by mouth at bedtime for depression as manifested by poor appetite. Her monthly
Psychotropic Summary and monitoring of the number behavior episodes were not done.
A review of Resident 12's physician's order dated 7/27/2020 indicated Remeron 15 mg. one tablet by mouth
at bedtime for depression manifested by poor appetite. Her Psychotropic Summary for Remeron's behavior
manifestation of poor appetite from July 2020 to July 2021 did not clearly indicate the number of episodes
of poor appetite.
A review of the Pharmacy Consultant's Monthly Drug Regimen Review from January to July 2021 did not
have any documented evidence that Residents 8 and 12's behavior monitoring of poor appetite and missing
monthly Psychotropic Summary were reported to the facility, and the GDR for their Remeron use was
recommended.
During an interview on 8/6/21 at 9:52 a.m., the pharmacy consultant (PC) reviewed Resident 8 and 12's
clinical record and confirmed that GDR for their Remeron use were not done. The PC stated GDR should
be done twice on the first year of use. The PC also concurred the monitoring for poor appetite for Residents
8 and 12 should have been individualized and quantified to clearly identify the number of episodes and
what indicated a poor appetite for each one. The PC admitted having missed informing and following-up
with the facility to verify poor appetite for both residents and to complete their monthy behavior summary.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 14 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
Based on interview and record review, the facility failed to ensure residents were free from unnecessary
psychotropic drugs (medications that are capable of affecting the mind, emotions, and behavior) for three of
15 sampled residents (Residents 8 and 12) when:
There was no accurate behavior monitoring, monthly behavior summary, and GDR (gradual dose
reduction) for Residents 8 and 12's Remeron (antidepressant) use. There was no psychotic and hypnotic
assessment completed when Resident 12 had significant change of condition.
These failures resulted in the unnecessary drugs use for these residents.
Findings:
A review of Resident 8's physician order dated 2/26/21 indicated Remeron 7.5 milligram (mg, unit of
measurement) one tablet by mouth at bedtime for depression as manifested by poor appetite.
A review of Resident 12's physician's order dated 7/27/2020 indicated Remeron 15 mg. one tablet by mouth
at bedtime for depression manifested by poor appetite.
During a record review and concurrent interview on 8/4/21 at 10:03 a.m., minimum data set nurse I (MDSN)
reviewed Resident 12's clinical record that indicated she had a significant change done on 5/22/21 and the
Psychotropic and Hypnotic Assessment should have been done. MDSN I stated, I must have missed.
During an interview and concurrent record review on 8/6/21 at 8:32 a.m., the assistant director of nursing
(ADON) could not find any documented evidence that Resident 8's monthly psychotropic behavior
summary and the monitoring of the number of episodes for poor appetite were done. Review of the
resident's meal percentage from April 2021 to July 2021 indicated the resident had 75% to 100% meal
intake. The ADON also reviewed Resident 12's Psychotropic Summary for Remeron's behavior
manifestation of poor appetite from July 2020 to July 2021 did not clearly indicate the number of episodes
of poor appetite. No GDR was done for Residents 8 and 12's Remeron use.
During an interview on 8/6/21 at 9:37 a.m., the social services director (SSD) concurred that poor appetite
for a specific resident should be accurate by indicating the meal percentage that would indicate poor
appetite for a specific resident. It should be quantified and personalized.
During an interview on 8/6/21 at 9:52 a.m., the pharmacy consultant (PC) reviewed Residents 8 and 12's
clinical record and confirmed that GDR for their Remeron use were not attempted. The PC stated GDR
should be done twice on the first year of use. The PC also concurred the monitoring for poor appetite
should have been individualized and quantified to clearly identify the number of episodes.
A review of the October 2017 policy and procedure, Psychotropic Medication Use, indicated the facility staff
should take a holistic approach to behavior management that involves a thorough assessment of underlying
causes of behaviors and individualized person--centered non-drug and pharmaceutical interventions.
Psychotropic medications to treat behaviors will be used appropriately to address specific underlying
medical or psychiatric causes of behavioral symptoms. Within the first year in which
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 15 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
the resident is admitted on a psychotropic medication or after the prescribing practitioner has initiated a
psychotropic medication, the facility must attempt a GDR in two separate quarters unless clinically
contraindicated. The facility staff should monitor behavior triggers, episodes, and symptoms and document
the number and /or intensity of symptoms and the resident's response to staff interventions.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 16 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility had a medication error rate of 6.67% when
two medication errors occurred out of 30 opportunities during medication administration for two out of ten
residents (Residents 5 and 149).
Residents Affected - Few
The deficient practice resulted in medications not given in accordance with the prescriber's orders and/or
manufacturer's specifications, which may result in residents not receiving the full therapeutic effect of the
medications and could potentially compromise the residents' medical health.
Findings:
1. During a medication pass observation on 8/3/21 at 08:20 a.m., licensed vocational nurse J (LVN J)
administered Potassium (medication to prevent or to treat low blood levels of potassium) 20 milliequivalent
(mEq. unit of measurement) one tablet to Resident 5 with less than half a glass (about 100 ml) of water.
A review of Resident 5's minimum data set (MDS, an assessment tool) dated 5/28/21 indicated a brief
interview of mental status (BIMS, an assessment tool for cognition) score of 15 or intact cognition. Her
physician's order dated 5/28/21 included Potassium tablet 20 mEq by mouth one time a day for supplement,
give with meals.
During the record review and concurrent interview on 8/3/21 at 11:15 a.m., LVN J confirmed he
administered Resident 5 her Potassium tablet at 8:22 a.m. and not with meals. LVN J stated he did not
follow the doctor's orders.
During an interview on 8/3/21 at 11:26 a.m., Resident 5 stated she ate her breakfast at 7:20 a.m. that
morning and her usual breakfast time was between 7:00 a.m. to 7:20 a.m.
During an interview on 8/3/21 at 11:26 a.m., certified nursing assistant M (CNA M) claimed he delivered
Resident 5's breakfast tray at 7:10 a.m.
2. During a medication pass observation on 8/4/21 at 4:31 p.m., registered nurse E (RN E) administered
Resident 149 the Sucralfate (medication to treat and prevent the return of duodenal ulcers)10 ml. (milliliter,
unit of measurement) liquid suspension without shaking the bottle. During the concurrent interview, RN E
validated the observation and stated she should have shaken the bottle to mix its contents. RN E concurred
that the concentration of the medication would be different if shaken correctly and properly.
During an interview on 8/5/21 at 12:34 p.m., the pharmacy consultant (PC) stated if the medication was
ordered to be taken with meals then it should be given when a resident took his/her meals or few as close
as possible about few minutes after meals to prevent or reduce side effects of the medications. The PC also
stated the Sucralfate suspension should be shaken to have even dispersion of medications (for correct
dosage).
Review of the facility's October 2017 policy, Medication Administration-General Guidelines, indicated
medications are to be administered as prescribed in accordance with good nursing principles and practices
and in accordance with the written orders of the attending physician.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 17 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Review of the Prescribing Information (PI, detailed description of a drug's uses, dosage range, side effects,
drug-drug interactions, and contraindications that is available to clinicians) for Sucralfate suspension, shake
the oral suspension (liquid) before you measure a dose. Use the dosing syringe provided, or use a
medicine dose-measuring device.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 18 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure medications and biologicals were
stored, labeled and disposed appropriately when inspections of two of three medication carts found:
1. Medication Cart #1
a. Multiple opened insulin pens and insulin multidose vial not dated.
b. Multiple controlled medications (those with high potential for abuse or addiction) of discharged or
transferred residents and discontinued medications were kept at the locked compartment containing
controlled medications were identified.
c. Multiple liquid medications of either discharged /transferred residents were not dated and stored in the
medication cart.
d. Narcotic count sheet inconsistent with the amount remaining in the blister card (bubble packa
pharmacy-prepared paperboard with medications in individual doses that can be punched out of the card
when administered) seen during the medication reconciliation.
2. Medication Cart #2:
a. One opened multidose insulin vial not dated.
b. Two liquid medications opened and not dated.
These failures could result in the accidental administration of discontinued, expired, or contaminated
medications, or biologicals to residents.
Findings:
1. During an inspection of Medication Cart #1 with registered nurse D (RN D) on [DATE] at 12:30 p.m.,
there were:
a. Three insulin pens (Victoza pen, Basaglar insulin pen, Humulog mix 75-25 Kwikpen (medications to
lower blood sugar) and one Lantus multidose insulin vial (long acting insulin to lower down blood sugar);
b. Three bubble packs of Hydrocodone-APAP (pain medication), two bubble packs (51 tablets)
Hydromorphone (pain medication) 2mg.(milligrams, unit of measurement), 20 tablets of MS Contin ER 200
mg. (pain medication), 41 tablets of Metronidazole (antifungal medication) 500 mg. , one tablet of Bactim
(antibacterial), 20 tablets of Rifampicin (antibacterial), and 2 tablets of Amoxicalv (anti-infectives).
c. Multiple opened bottles of liquid medications were not dated such as: Milk of Magnesia (for constipation),
Gerilanta (antacid), Geritussin (for cough), Lactulose (laxative).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 19 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
d. Hydrocodone -APAP (pain medication) 5-325 mg. one tablet remaining in the bubble pack. The count
sheet indicated there should be two remaining tablets.
During the concurrent interview with RN D, she confirmed that those opened insulin medications mentioned
above had no dates (Insulin injections or vials are good for 28 days once opened). RN D stated all
discontinued controlled medications of discharged and/or hospitalized residents should be removed from
the cart and should have been given to the director of nursing (DON) for safekeeping and accountability. RN
D also stated she did not log the missing tablet in the Narcotic Count Sheet when she took two tablets but
signed out one tablet of Hydrococodne- APAP which she administered to one resident on [DATE].
2. During an inspection of Medication Cart #2 with registered nurse L (RN L) on [DATE] at 1:10 p.m., there
was a multidose vial of Lantus insulin and two bottles of Geritussin which were opened and not dated.
During an interview with the DON on [DATE] at 2:24 p.m., she stated nurses should immediately remove all
discontinued controlled medications from the medication cart and give them to the DON for safekeeping
and disposal prior to destruction with the pharmacist.
Review of the facility's [DATE] policy and procedure, Disposal of Medications and Medication Related
Supplies indicated, discontinued medications and medications left in the facility after a resident's discharge,
which do not qualify for return to the pharmacy for credit must be destroyed.
Review of the facility's [DATE] policy and procedure, Controlled Medications, indicated when a controlled
medication is administered, the licensed nurse administering the medication immediately enters in the
accountability record the date and time of administration, amount administered and the signature of the
nurse administering the dose on the accountability record at the time the medication is removed from the
supply.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 20 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on observation, interview, and record review, the facility failed to ensure that the dietary aide (DA)
knew how to check the dishwasher's temperature. This failure had the potential to affect 58 residents who
received meals in the facility.
A kitchen observation and interview were conducted with the dietary aide (DA), on 8/4/21, at 12:10 p.m.,
with the registered dietitian (RD) and the assistance of the cook to interpret. The DA, assigned in the
dishwashing station, did not know how to check the temperature of the dishwasher. RD said the dishwasher
was acquired in June, 2021.
During an interview and record review with the RD on 8/5/21 at 3:30 p.m., RD said the DA has various
kitchen duties, but mostly assigned to work in the dishwasher. Review of the facility's In-service, dated
6/28/21, titled Food and Nutrition Services, indicated the DA did not receive in-service on High Temp
Dishmachine.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 21 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure food was stored and
prepared under sanitary conditions when:
Residents Affected - Some
1. There were black patches on the wall behind the refrigerator,
2. Plastic containers in the storage shelf were still wet,
3. The red bucket (sanitizer bucket) and green bucket (soapy water or clean rinse water) were on top of the
food preparation area,
4. There was a cup of coffee next to the coffee machine, without a lid on, and a purse on top of the food
preparation table, next to the food spices.
These failures had the potential to cause food contamination and illness to 58 residents who received their
food from the kitchen.
Findings:
1. During an initial kitchen observation on 8/2/21, at 8:30 a.m., with the registered dietitian (RD), at 8:40
a.m., there were black patches on the wall behind the refrigerator.
During an interview with the maintenance assistant (MA) on 8/5/21, at 9:21 a.m, MA said the kitchen deep
cleaning is done every 2 weeks, which includes cleaning the ceiling, walls, and back of the fridge. MA
further stated the last deep cleaning was done on 7/30/21. He said there was no log or documentation for
kitchen deep cleaning.
2. During a kitchen observation and interview with the RD on 8/2/21, at 9:04 a.m., noted were inverted
plastic containers stacked together and still wet on a storage shelf. RD acknowledged the observation and
said they should be dry. She further stated that the storage shelf was their drying and storage area.
Review of the facility's policy, dated 2018, titled, 3 Compartment Procedure for Manual Dishwashing,
indicated, All items are air-dried, which means no water droplets are present.
3. During a kitchen observation on 8/4/21, at 12:04 p.m, the red and green buckets were placed on top of
the food preparation area, next to the container of brocolli.
During an interview with the RD on 8/5/21, at 4:00 p.m., the RD confirmed the above observation and said
that was where they usually place the buckets.
Review of the Food Code 2017 website, indicated, Separation of poisonous and toxic materials in
accordance with the requirements of this section ensures that food, equipment, utensils, linens, and
single-service and single-use articles are properly protected from contamination. For example, the storage
of these types of materials directly above or adjacent to food could result in contamination of the food from
spillage.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 22 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
4. During a kitchen observation and interview with the RD on 8/2/21, at 8:40 a.m., there was black coffee in
a styrofoam cup next to the coffee machine, with no lid on it. RD said it was not supposed to be there. It
might have been placed there from the tray cart.
During a kitchen observation on 8/5/21, at 10:02 a.m., there was a purse on top of the food preparation
table, next to the spices. RD immediately approached the kitchen staff (KS) to have her remove her purse
from the table.
During an interview with the RD on 8/5/21, at 10:15 a.m., RD acknowledged the above observation and
said that KS removed her purse immediately and sanitized the table. However, the surveyors did not
observe KS sanitize the table.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 23 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will
arrange for the provision of hospice services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the skilled nursing facility did not coordinate hospice care for two of two
sampled residents (Residents 26 and 150). Facility staff did not have a schedule for hospice nursing visits
(RN, registered nurse and CNA, certified nursing assistant) and documented communication/coordination
with hospice services.
These failures resulted in the potential for lack of continuity of care for Residents 12 and 26 who were
receiving hospice services at the facility.
Findings:
1. A review of Resident 26's physician's order dated 3/19/21 indicated admit to hospice with diagnosis of
dementia (a chronic or persistent disorder of the mental processes caused by brain disease or injury and
marked by memory disorders, personality changes, and impaired reasoning) without behavioral
disturbance, and failure to thrive.
During an interview and concurrent record review on 8/2/21 at 11:09 a.m., the medical records director
(MRD) stated she completed Resident 26's chart audit last July 2021 and did not find any RN and CNA
schedule of visits. MRD also stated the hospice agency did not send any RN and CNA schedule of visits
even after she followed-up with the hospice agency.
A review of the Hospice care plan dated 3/19/21 indicated staff will periodically visit the resident and
anticipate needs. RN from hospice to visit as scheduled (see hospice schedule) and CNA from hospice to
visit resident as scheduled (see hospice schedule).
During a record review and concurrent interview on 8/04/21 at 2:25 p.m., the social services director
reviewed Resident 26's clinical record and did not find any documented evidence on care coordination and
collaboration between the facility and hospice staff soon after hospice admission on [DATE]. The SSD
stated there should be care coordination and discussion of the plan of care (POC) after Resident 26's
hospice admission so the family and facility were aware of the POC.
2. A review of Resident 150's clinical record indicated she was admitted to hospice care on 7/30/21 due to
brain mass and encephalopathy (damage or disease that affects the brain, which occurs when there has
been a change in the way the brain works).
During a record review and concurrent interview on 8/5/21 at 8:37 a.m., the MRD, SSD and the assistant
director of nursing (ADON) reviewed Resident 150's clinical record and did not find any documented
evidence that a hospice staff schedule was sent to the facility after Resident was admitted to hospice. The
coordination and collaboration of care regarding the resident's care after an elopement episode during the
IDT (interdisciplinary, team of healthcare professionals from different professional disciplines who work
together to manage the physical, psychological and spiritual needs of the resident) meeting done on 8/2/21.
During an interview on 8/8/21 at 9:05 a.m., the case manager (CM) stated there should be a hospice staff's
schedule that would be provided to the facility ahead of time.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 24 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Review of the facility's revised July 2017 policy and procedure Hospice Program, indicated the facility
designates a staff to coordinate care provided by the facility and the hospice staff and is responsible for
collaborating with hospice representatives and coordinating facility staff participation in the hospice panning
process for residents receiving these services, communicating with hospice representatives and other
health care providers participating in the provision of care for the terminal illness, related conditions, and
other conditions, to ensure quality of care for the resident and family.
Event ID:
Facility ID:
055800
If continuation sheet
Page 25 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review the facility failed to follow infection control measures
when staff did not properly handle dirty linens and when the oxygen concentrator's filters were not changed
for Residents 22 and 2. This failure had the potential to spread infection to self and others.
Residents Affected - Few
Findings:
1. During the initial rounds on 8/2/21 at 10:34 a.m., certified nursing assistant A (CNA A) removed Resident
12's bedding and carried it close to her body touching her uniform. During the concurrent interview CNA A
validated the observation and stated she should carry dirty lines away from her body to prevent
self-contamination. The assistant director of nursing (ADON) who was present stated CNA A should not
carry dirty linens close to her body because this could contaminate her.
A review of the facility's October 2018 policy and procedure, Soiled Laundry and Bedding, indicated soiled
laundry/bedding shall be handled, transported and processed according to best practices for infection
prevention and control. All used laundry is handled as potentially contaminated until it is properly bagged
and labeled for appropriate processing. Contaminated laundry is placed in a bag or container at a location
where it is used and not sorted or rinsed at the location of use. Contaminated laundry bags/containers are
not held close to the body or squeezed during transport.
2a. During an observation on 8/2/21 at 9:51 a.m., in Resident 22's room, Resident 22 was lying in bed,
using a nasal cannula (NC, a device that consists of plastic tube that fits behind the ears, and a set of two
prongs that are placed in the nostrils for oxygen administration). The oxygen concentrator's filter (black
foam that catches dirt or dust) located at the back was filled with grayish particles.
During an observation on 8/4/21 at 10:18 a.m., the oxygen concentrator's filter still had grey particles.
During a concurrent observation and interview on 8/4/21 at 2:02 p.m., with Registered Nurse L (RN L),
inside Resident 22's room, RN L confirmed that the filter was not changed.
2b. During an observation on 8/2/21 at 2:55 p.m., inside Resident 2's room, Resident 2 was on oxygen
running continuously. The oxygen filter located at the side of the concentrator was filled with grayish
particles.
During an interview with the director of nursing (DON) on 8/5/21 at 8:52 a.m., she confirmed that the
oxygen filters should be changed by maintenance on a regular basis.
During an interview with the maintenance assistant (MA) on 8/5/21 at 9:21 a.m., he confirmed that he is
responsible for checking the oxygen's filter weekly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 26 of 27
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055800
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/06/2021
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonebrook Health and Rehabilitation
350 DE Soto Drive
Los Gatos, CA 95032
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation, interview, and record review, the facility failed to maintain a functional and safe
environment for 2 out of the 26 sampled residents (Residents 43 and 46) related to bedside tables with
rough edges, peeled paint on wall, and a broken phone line. These failures had the potential to affect the
safety and well-being of the residents in the facility.
Findings:
During an observation at Resident 43's room on 8/2/21, at 3:20 p.m., while the resident was lying in bed,
paint was peeled off the wall behind resident's bed, the bedside table had rough edges, and her phone line
was broken.
During an observation on 8/2/21, at 3:53 p.m., in Resident 46's room, the resident's table had rough edges.
During observation and concurrent interview with licensed vocational nurse J (LVN J) on 8/4/21, at 2:40
p.m., he confirmed the above observations.
During an observation and concurrent interview with the maintenance assistant (MA) on 8/5/21, at 9:27 a
m., MA acknowledged the surveyor's observation and he stated he was not aware.
Review of the facility's policy, dated 12/2009, Maintenance Service, indicated, Maintenance Department is
responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all
times.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055800
If continuation sheet
Page 27 of 27