F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure a Minimum Data Set (MDS, a
standardized assessment and care-screening tool) was accurate for one of one sampled resident
(Residents 54). Resident 54's MDS incorrectly indicated Resident 54 was dehydrated (a dangerous loss of
body fluid caused by illness, sweating, or inadequate intake).
Residents Affected - Few
This failure had the potential to result with inadequate treatments and/or services to Resident 54.
Findings:
During a review of Resident 54's admission Record (AR), the AR indicated Resident 54 was admitted to
facility on 1/12/24 with multiple diagnoses including acute respiratory failure (when the lungs can't get
enough oxygen into the blood, sudden) with hypoxia (low levels of oxygen in your body tissues), epilepsy (a
disorder in which nerve cell activity in the brain is disturbed, causing seizures), and cerebral palsy (a group
of disorders that affect a person's ability to move and maintain balance and posture).
During a review of Resident 54's MDS, dated 1/18/24, the MDS indicated Resident 54 was severely
(never/rarely made decisions) impaired with cognitive skills (the ability to make daily decisions) and
Resident 54 was dependent (helper does all the effort) on staff for dressing, bathing, and toileting hygiene.
The MDS indicated Resident 54 was dehydrated.
During a concurrent interview and record review on 2/11/24 at 8 a.m. with the MDS Nurse (MDSN),
Resident 54's MDS, dated 1/18/24 was reviewed. Resident 54's MDS indicated Resident 54 was
dehydrated. The MDSN stated, based on the Resident Assessment Instrument (RAI) Manual, Resident 54
should be assessed as being dehydrated if Resident 54 had two of the listed indicators for dehydration. The
MDSN stated one of the indicators for dehydration was if Resident 54 received less than 1,500 milliliters
(ml, unit of measurement) of fluid daily. The MDSN stated Resident 54 received 1,600 ml of fluid daily. The
MDSN stated the Resident 54's MDS was inaccurate indicating Resident 54 was dehydrated. The MDSN
stated the facility should ensure the MDS assessment was accurate to reflect an accurate picture of
Resident 54's medical condition.
During a review of the facility's manual titled, CMS's RAI Version 3.0 Manual, dated October 2023, the
manual indicated, Dehydrated: Check this item if the resident [in general] presents with two or more of the
following potential indicators for dehydration:
1.
Resident takes in less than the recommended 1,500 ml of fluids daily (water or liquids in beverages
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 17
Event ID:
055817
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
and water in foods with high fluid content, such as gelatin and soups). Note: The recommended intake level
has been changed from 2,500 ml to 1,500 ml to reflect current practice standards.
2.
Resident has one or more potential clinical signs (indicators) of dehydration, including but not limited to dry
mucous membranes, poor skin turgor, cracked lips, thirst, sunken eyes, dark urine, new onset or increased
confusion, fever, or abnormal laboratory values ( e.g., elevated hemoglobin and hematocrit, potassium
chloride, sodium, albumin, blood urea nitrogen, or urine specific gravity).
3.
Resident's fluid loss exceeds the amount of fluids they take in (e.g., loss from vomiting, fever, diarrhea that
exceeds fluid replacement).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 2 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to develop and implement person-centered
care-plans for 3 of 3 (Resident 46, Resident 35 and Resident 38) sampled residents when:
a. There was no care plan created for Resident 46 who was diagnosed with abdominal distension (swollen
belly, enlarged).
b-c. For Resident 35 and Resident 38, the facility did not follow an existing care plan's intervention to trim,
and clean Resident 35's and Resident 38's nails on bath day and as necessary.
These failures had the potential to result in inconsistent implementation of care and had the potential to
result in physical declines to Residents 46, 35, and 38 and result in infections to Residents 35 and 38.
Cross Reference: F677
Findings:
a.During a review of Resident 46's admission Record (AR), the AR indicated Resident 46 was re-admitted
to the facility on [DATE] with diagnoses that included end stage renal disease (last stage of kidney loss) and
hypertension (high blood pressure).
During a review of Resident 43's Minimum Data Set (MDS, a resident assessment and care-screening
tool), dated 12/11/23, the MDS indicated Resident 43 had clear speech and had moderate cognitive (ability
to understand and process information) impairment.
During a review of Resident 46's Progress Notes, dated 1/23/24 timed at 10:26 pm., the PNs indicated
Resident 46 was being monitored for abdominal distention.
During a review of Resident 46's Ultrasound of the Abdomen (USA), dated 1/23/24, The USA's indication
was distention.
During an interview and concurrent record review of Resident 46's paper and electronic medical record,
with Licensed Vocational Nurse 1 (LVN 1) on 2/10/24 at 2:37 pm, LVN 1 stated Resident 46 did not have a
care plan regarding abdominal distension or ascites (swelling of the abdomen caused by fluid buildup).
LVN1 stated care plans were important to show what the facility did, the goals in place, and what needed to
be addressed.
During an interview with Registered Nurse 1 (RN 1) on 2/10/24 at 2:38 pm, RN 1 stated starting and
implementation of care plans was important to determine what interventions were done and what else
needed to be followed for the safety of the residents (in general).
b.During a review of Resident 35's admission Record (AR), the AR indicated Resident 35 was initially
admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included immunodeficiency
(failure of the immune system to protect the body from infection), polyneuropathies (simultaneous
malfunction of many peripheral [away from the center] nerves throughout the body), and type
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 3 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
two diabetes (DM2- a condition that happens because of a problem in the way the body regulates and uses
sugar as fuel).
During a review of Resident 35's Minimum Data Set (MDS- a standardized resident assessment and care
screening tool), dated 12/24/2023, the MDS indicated Resident 35 had moderately impaired cognition
(ability to think, remember, and function). The MDS indicated Resident 35 was dependent (helper does all
the effort and the resident [in general] does none of the effort to complete the activity, or the assistance of
two or more helpers is required for the resident to complete the activity) with toileting hygiene,
showering/bathing self, lower body dressing, and putting on/taking off footwear. The MDS indicated
Resident 35 required substantial/maximal assistance (helper does more than half the effort. Helper lifts or
holds trunk or limbs [arms or legs] and provides more than half effort) with upper body dressing and
personal hygiene.
During a review of Resident 35's care plan initiated 11/10/21 and revised 1/18/24, the care plan indicated
Resident 35 had a functional ability performance deficit related to polyneuropathy, impaired balance, history
of falling, antidepressant (medication used to treat depression) use, and history of fibula (shin bone)
fracture (break in bone). The care plan indicated Resident 35 would maintain current level of function that
included personal hygiene. The care plan included interventions, to check Resident 35's nail length, trim,
and clean on bath day and as necessary.
During an observation on 2/9/24 at 6:48 pm., Resident 35 was lying in bed and Resident 25's nails on both
hands were long, overgrowth, and had dark dirt-like particles underneath.
During a concurrent observation and interview on 2/10/24 at 1:27 pm., with CNA 4, Resident 35's
fingernails were observed. CNA 4 stated Resident 35's fingernails were long and had dirt underneath the
nails. CNA 4 stated resident (in general) were supposed to be trimmed every Wednesday. CNA 4 stated
fingernails were supposed to be kept trimmed and clean, so they don't hold bacteria and spread infections
[to the residents].
c.During a review of Resident 38's AR, the AR indicated Resident 38 was initially admitted to the facility on
[DATE] and readmitted on [DATE], with diagnoses that included hemiplegia (paralysis of one side of the
body) and hemiparesis (one-sided muscle weakness caused by a disruption of the brain, spinal cord, or
nerves connected to the affected muscles) following cerebral infarct (disruption of blood flow to the brain
due to problematic vessels that cause lack of blood supply and oxygen to the brain) of the right side, and
DM 2.
During a review of Resident 38's MDS, dated [DATE], the MDS indicated Resident 38 had severe impaired
cognition. The MDS indicated Resident 38 was dependent with eating, oral hygiene, toileting hygiene,
showering/bathing self, upper and lower body dressing, putting on/taking off footwear, and personal
hygiene.
During a review of Resident 38's care plan initiated 9/15/22, revised 1/17/24, the care plan indicated
Resident 38 had a functional ability deficit due to confusion, hemiplegia, impaired balance, and contracture
(condition of shortening and hardening of muscles, tendons, or other tissues, often leading to deformity and
rigidity of joints) on the right hand. The care plan indicated interventions, to check Resident 38's nail length,
trim, and clean on bath day and as necessary.
During an observation on 2/9/2024 at 6:48 pm, Resident 38's fingernails were long, overgrown, and dirt-like
particles were underneath Resident 38's fingernails.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 4 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a concurrent observation and interview on 2/10/24 at 1:14 pm, with CNA 2, Resident 38's fingernails
were observed. CNA 2 stated Resident 38's left fingernails were long and dirty. CNA 2 stated Resident 38's
right fingernails were long, but clean.
During an interview on 2/10/24 at 2:33 pm, with the Director of Staffing Development (DSD), the DSD
stated fingernails and toenails needed to be kept clean and trimmed to prevent alterations in skin integrity
(skin being a sound and complete structure, unimpaired condition), skin tears (a wound that happens when
the layers of skin separate or peel back), and skin infections. The DSD stated if residents' (in general)
fingernails were long and dirty, residents could potentially be introducing infections into their mouths. The
DSD stated if residents developed infections from dirty nails, residents could get sepsis (the body's extreme
response to infection, a life-threatening medical emergency) and need hospitalization.
During an interview on 2/10/24 at 4:48 pm, with the Director of Nursing (DON), the DON stated CNAs cut
residents' fingernails and podiatry (medical professional who specializes to the treatment of the foot, ankle,
and related structures of the leg) cut residents' toenails. The DON stated nail care was to be performed
every Wednesday. The DON stated if fingernails and toenails were not kept cleaned and trimmed, there
was a potential for residents to develop skin breakdown, fungal infections, and injuries. The DON stated it
was important to follow a resident's care plan because it was a pathway for treatment. The DON stated if a
care plan's interventions were not followed, it could lead to negative resident outcomes.
During a review of the facility's policy and procedure (PP) titled, Care Plans, Comprehensive
Person-Centered, revised 3/2022, the PP indicated a comprehensive, person-centered care plan that
included measurable objectives and timetables to meet the resident's physical, psychosocial (mental,
emotional, social, and spiritual effects), and functional needs was developed and implemented for each
resident. The PP indicated the care plan interventions were derived from a thorough analysis of the
information gathered as part of the comprehensive assessment. The PP indicated residents had the right to
receive the services and/or items included in the plan of care.
During a review of the facility's PP titled, Fingernails/Toenails, Care of, revised 2/2018, the PP indicated the
purpose of the PP was to ensure clean nail beds, to keep nails trimmed, and to prevent infections. The PP
indicated nail care included daily cleaning and regular trimming. The PP indicated proper nail care aided in
the prevention of skin problems around the nail bed. The PP indicated trimmed and smooth nails prevented
residents from accidentally scratching and injuring his or her skin. The PP indicated the date, time, and
name and title of the individual who performed the nail care should be recorded in the residents' medical
record.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 5 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure necessary grooming services were
provided for three of six sampled Residents (Residents 3, 35, and 38)
Residents Affected - Some
as indicated in the facility's policy and procedure (P&P) titled Fingernails/Toenails, Care of, by failing to:
1. Ensure Resident 3, who had a left contracted (condition of shortening and hardening of muscles,
tendons, or other tissues, often leading to deformity and rigidity of joints) hand, had trimmed and clean
fingernails.
2. Ensure Resident 35's fingernails and toenails (hard, smooth covering that protects the upper part of the
end of a toe) were kept trimmed and clean.
3. Ensure Resident 38's fingernails were kept trimmed and clean.
The failures resulted in Resident 3's fingernails pressing into Resident 3's left palm (part of hand between
the bases of the fingers and the wrist), causing pain and discomfort to Resident 3. The failures had the
potential to result in the development of infections and injuries to Resident's 3, 35, and 38
Cross Reference: F656
Findings:
1. During a review of Resident 3's admission Record (AR), the AR indicated Resident 3 was initially
admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included unspecified (born
with condition) deformities (body part not in the normal shape due to injury, illness, or being born with) of
left fingers, lack of coordination (uncoordinated movement due to muscle control that causes an inability to
coordinate movements), and abnormalities of gait (walk) and mobility (inability to walk normally due to
injuries or underlying conditions).
During a review of Resident 3's Minimum Data Set (MDS- a standardized resident assessment and care
screening tool), dated 1/27/2024, the MDS indicated Resident 3 had intact cognition (ability to think,
remember, and function) and required substantial/maximal assistance (helper does more than half the
effort. Helper lifts or holds trunk or limbs and provides more than half effort) with personal hygiene, putting
on/taking off footwear, upper and lower body dressing, and showering/bathing self. The MDS indicated
Resident 3 required partial/moderate assistance (helper does less than half the effort and lifts or holds
trunk or limbs but provides less than half the effort) with toileting hygiene and oral hygiene. The MDS
indicated Resident 3 required supervision or touching assistance (helper provides verbal cues and/or
touching/steadying and/or contact guard assistance as resident completes the activity and may be provided
throughout the activity or intermittently) with eating.
During a concurrent observation and interview on 2/9/24 at 4:35 pm, with Resident 3, Resident 3's left
fingernails were long, overgrown, and pressing into the left palm of Resident 3's hand. Resident 3 stated it
[the overgrown nails] were bothering Resident 3 and the left fingernails were pressing into Resident 3's
palm.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 6 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an observation on 2/10/24 at 10:27 am, Resident 3's fingernails on the left hand were long and
overgrown.
During a concurrent observation and interview on 2/10/2024 at 11:14 am, with Certified Nurse Assistant
(CNA) 3, Resident 3's fingernails on the left hand were observed. CNA 3 stated Resident 3's fingernails on
the left hand were long and were pressing into Resident 3's palm. CNA 3 stated Resident 3's palm was red.
CNA 3 stated Resident 3's left fingernails had not been cut in several weeks. CNA 3 stated, in general,
CNAs cut resident fingernails.
During a concurrent observation and interview on 2/10/2024 at 11:22 am, with Treatment Nurse (TN) 1,
Resident 3's fingernails on the left hand were observed. TN 1 stated Resident 3's left fingernails were long
and dirty. TN 1 stated the first, (thumb), second (index), fourth (ring), and fifth (pinky) fingernails were
pressing into the palm. TN 1 stated the top layer of Resident 3's skin on Resident 3's palm was broken. TN
1 stated Resident 3's palm was reddened from the nails pressing into the skin. TN 1 stated fingernails
needed to be kept clean and short because Resident 3 was at risk for infection. TN 1 stated TN 1 did not
know when Resident 3's left fingernails were last cut. TN 1 stated fingernails were supposed to be cut
weekly.
During an interview on 2/10/2024 at 11:16 am, Resident 3 stated Resident 3's left palm hurt.
2. During a review of Resident 35's admission Record (AR), the AR indicated Resident 35 was initially
admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included immunodeficiency
(failure of the immune system to protect the body from infection), polyneuropathies (simultaneous
malfunction of many peripheral [away from the center] nerves throughout the body), and type two diabetes
(DM2- a condition that happens because of a problem in the way the body regulates and uses sugar as
fuel).
During a review of Resident 35's Minimum Data Set (MDS- a standardized resident assessment and care
screening tool), dated 12/24/2023, the MDS indicated Resident 35 had moderately impaired cognition
(ability to think, remember, and function). The MDS indicated Resident 35 was dependent (helper does all
the effort and the resident [in general] does none of the effort to complete the activity, or the assistance of
two or more helpers is required for the resident to complete the activity) with toileting hygiene,
showering/bathing self, lower body dressing, and putting on/taking off footwear. The MDS indicated
Resident 35 required substantial/maximal assistance (helper does more than half the effort. Helper lifts or
holds trunk or limbs [arms or legs] and provides more than half effort) with upper body dressing and
personal hygiene.
During a review of Resident 35's care plan initiated 11/10/21 and revised 1/18/24, the care plan indicated
Resident 35 had a functional ability performance deficit related to polyneuropathy, impaired balance, history
of falling, antidepressant (medication used to treat depression) use, and history of fibula (shin bone)
fracture (break in bone). The care plan indicated Resident 35 would maintain current level of function that
included personal hygiene. The care plan included interventions, to check Resident 35's nail length, trim,
and clean on bath day and as necessary.
During an observation on 2/9/24 at 6:48 pm., Resident 35 was lying in bed and Resident 35's nails on both
hands and toenails were long, overgrown, and had dark dirt-like particles underneath.
During a concurrent observation and interview on 2/10/24 at 1:27 pm., with CNA 4, Resident 35's
fingernails were observed. CNA 4 stated Resident 35's fingernails were long and had dirt underneath the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 7 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
nails. CNA 4 stated resident (in general) were supposed to be trimmed every Wednesday. CNA 4 stated
fingernails were supposed to be kept trimmed and clean, so they don't hold bacteria and spread infections
[to the residents].
During a concurrent interview and record review on 2/10/2024 at 1:43 pm, with Licensed Vocational Nurse
(LVN) 1, Resident 35's progress note from podiatry (foot physician) was reviewed. LVN 1 stated the last
time Resident 35's toenails were trimmed by the podiatrist (medical professional who specializes to the
treatment of the foot, ankle, and related structures of the leg) was on 8/28/23.
3. During a review of Resident 38's AR, the AR indicated Resident 38 was initially admitted to the facility on
[DATE] and readmitted on [DATE], with diagnoses that included hemiplegia (paralysis of one side of the
body) and hemiparesis (one-sided muscle weakness caused by a disruption of the brain, spinal cord, or
nerves connected to the affected muscles) following cerebral infarct (disruption of blood flow to the brain
due to problematic vessels that cause lack of blood supply and oxygen to the brain) of the right side, and
DM 2.
During a review of Resident 38's MDS, dated [DATE], the MDS indicated Resident 38 had severe impaired
cognition. The MDS indicated Resident 38 was dependent with eating, oral hygiene, toileting hygiene,
showering/bathing self, upper and lower body dressing, putting on/taking off footwear, and personal
hygiene.
During a review of Resident 38's care plan initiated 9/15/22, revised 1/17/24, the care plan indicated
Resident 38 had a functional ability deficit due to confusion, hemiplegia, impaired balance, and contracture
(condition of shortening and hardening of muscles, tendons, or other tissues, often leading to deformity and
rigidity of joints) on the right hand. The care plan indicated interventions, to check Resident 38's nail length,
trim, and clean on bath day and as necessary.
During an observation on 2/9/24 at 5:03 pm, Resident 38's fingernails were observed to be long,
overgrown, and dark dirt-like particles were underneath Resident 38's fingernails.
During an observation on 2/9/24 at 6:48 pm, Resident 38's fingernails were long, overgrown, and dark
dirt-like particles were underneath Resident 38's fingernails.
During a concurrent observation and interview on 2/10/24 at 1:14 pm, with CNA 2, Resident 38's fingernails
were observed. CNA 2 stated Resident 38's fingernails on the left hand were long and dirty. CNA 2 stated
Resident 38's fingernails on the right hand were long, but clean.
During an interview on 2/10/24 at 2:33 pm, with the Director of Staffing Development (DSD), the DSD
stated fingernails and toenails needed to be kept clean and trimmed to prevent alterations in skin integrity
(skin being a sound and complete structure, unimpaired condition), skin tears (a wound that happens when
the layers of skin separate or peel back), and skin infections. The DSD stated if residents' (in general)
fingernails were long and dirty, residents could potentially be introducing infections into their mouths. The
DSD stated if residents developed infections from dirty nails, residents could get sepsis (the body's extreme
response to infection, a life-threatening medical emergency) and need hospitalization.
During an interview on 2/10/24 at 4:48 pm, with the Director of Nursing (DON), the DON stated CNAs cut
residents' fingernails and podiatry cut residents' toenails. The DON stated nail care was to be performed
every Wednesday. The DON stated if fingernails and toenails were not kept cleaned and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 8 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
trimmed, there was a potential for residents to develop skin breakdown, fungal infections, and injuries. The
DON stated it was important to follow a resident's care plan because it was a pathway for treatment. The
DON stated if a care plan's interventions were not followed, it could lead to negative resident outcomes.
During a review of the facility's P&P titled, Fingernails/Toenails, Care of, revised 2/2018, the P&P indicated
the purpose of the P&P was to ensure clean nail beds, to keep nails trimmed, and to prevent infections. The
P&P indicated nail care included daily cleaning and regular trimming. The P&P indicated proper nail care
aided in the prevention of skin problems around the nail bed. The P&P indicated trimmed and smooth nails
prevented residents from accidentally scratching and injuring his or her skin. The P&P indicated the date,
time, and name and title of the individual who performed the nail care should be recorded in the residents'
medical record.
During a review of the P&P titled, Activities of Daily Living (ADL- the tasks of everyday life fundamental to
caring for oneself, revised 3/2018, the P&P indicated residents who were unable to carry out ADLs
independently would be provided with care, treatment, and services as appropriate to maintain good
nutrition, grooming, and personal and oral hygiene. The P&P indicated appropriate care and services
included support and assistance with hygiene (bathing, dressing, grooming, and oral care).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 9 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0685
Assist a resident in gaining access to vision and hearing services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure assistive hearing devices were
available for one of one sampled resident (Resident 15) who was hard of hearing (HOH). Resident 15 was
not provided with audiology (health care professionals who identify, assess, and manage disorders of
hearing, balance, and other neural systems) services to address Resident 15's hearing impairment.
Residents Affected - Some
This failure had the potential to result in further hearing loss and a psychosocial decline to Resident 35 and
the potential to affect Resident 15's quality of life.
Findings:
During a review of Resident 15's admission Record (AR), the AR indicated Resident 15 was admitted to the
facility on [DATE] with diagnoses that included hearing loss of unspecified ear, subsequent (occurring) falls,
and dementia (a decline in mental ability severe enough to interfere with daily life).
During a review of Resident 15's Admission/readmission Data Tool (ARDT), dated 9/15/23, the tool
indicated Resident 15's ability to hear (with hearing aid or hearing appliances if normally used) was
moderately difficult. The tool indicated Resident 15 used hearing aids on Resident 15's left and right ears.
During a review of Resident 15's Minimum Data Set (MDS, a resident assessment and care-screening
tool), dated 12/18/23, the MDS indicated Resident 15 had clear speech, and sometimes made
self-understood (ability to make request) and sometimes understood others (responds adequately to simple
direction.)
During a review of Resident 15's Care Plan (CP a summary of health conditions, specific care needs and
current treatments), initiated on 10/4/23, the CP indicated Resident 15 had a communication problem due
to a hearing deficit, the CP's interventions indicated to anticipate and meet Resident 15's needs and
discuss with resident/family concerns or feelings regarding communication difficulty.
During an observation on 2/10/24 at 9:26 am., Resident 15 was sitting at the side of Resident 15's bed,
asked the surveyor to move closer to Resident 15, and stated, what did you say?
During an interview and concurrent review of Resident 15's paper and electronic medical record, with
Registered Nurse 1 (RN 1) on 2/10/24 at 2:07 pm, RN 1 stated Resident 15 had trouble hearing others. RN
1 stated Resident 15 had a known issue and was hard of hearing. RN 1 stated, we (the facility) needed to
address that issue right away and [currently] there were no physician orders for Resident 15 to be assessed
by an Ear Nose and Throat (ENT, a healthcare specialist who treats conditions affecting your ears, nose
and throat) doctor. An ENT order should have been obtained so Resident 15 could be assessed for the
need of hearing aids to better communicate with the staff.
During an interview with Licensed Vocational Nurse 1 (LVN 1) on 2/10/24 at 2:16 pm, LVN 1 stated when
communicating with Resident 15, [staff] needed to raise your voice and stand directly in front of Resident
15 for Resident 15 to hear you. LVN 1 stated Resident 15's physician should have been informed Resident
15 was HOH and inquire if an ENT consultation for hearing aids was needed.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 10 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0685
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an observation and concurrent interview with Resident 15, in Resident 15's room, on 2/10/24 at 4:34
pm, Resident 15 gestured for surveyor to come closer to the Resident 15 and stated in a loud voice What
did you say? Resident 15 asked surveyor to repeat the question and raised Resident 15's voice and stated,
I would like to have hearing aids! So, I can hear!
During an interview with Resident 34 (Resident 15's wife and roommate), in Resident 15 and 34's room on
2/10/24 at 4:35 pm, Resident 34 stated Resident 15 had hearing aids at home and will use the hearing aids
if he had them here (facility). He [Resident 15] used to use them at home.
During an interview with RN 1, on 2/10/24 at 4:54 pm, RN 1 stated it was important to address Resident
15's HOH for [Resident 15 to have a] better quality of life because hearing was the one of the things we (in
general) enjoy in life.
During an observation on 2/10/24 at 5:09 pm., in the hallway outside Resident 15's room, Resident 15's
volume on Resident 15's television could be heard across the hallway.
During an interview with Licensed Vocational Nurse 2 (LVN 2) on 2/10/24 at 6:59 pm, LVN 2 stated
Resident 15 was HOH and did not have hearing aids. LVN 2 stated when attempting to communicate with
Resident 15, LVN 2 needed to raise LVN 2's voice and speak louder for the Resident 15 to hear.
A review of the facility's undated policy, titled Hearing Impaired Residents, Care of indicated staff will assist
hearing impaired residents to maintain effective communication with clinicians, caregivers, other resident
and visitors. Staff will assist the resident (or representative) with locating available resources, scheduling
appointments, and arranging transportation to obtain needed services. Staff will assist resident with care
and maintenance of hearing devices. Staff will help residents who have lost, or damaged [NAME] devised in
obtaining services to replace the devices.
A review of the facility's policy titled Accommodation of Needs, revised on 3/2021, indicated the facility's
environment and staff behaviors are directed toward assisting the resident in maintaining and/or achieving
safe independent functioning, dignity and well-being.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 11 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0732
Post nurse staffing information every day.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to post actual worked nursing hours at the start of
each shift in one of one Nursing Stations (Nursing Station 1) as indicated in the facility's Policy and
Procedure (P&P) titled, Posting Direct Care Daily Staffing Numbers, revised August 2022.
Residents Affected - Few
This failure had the potential to result inaccurately reflecting the actual nurses providing direct care to the
residents.
Findings:
During a concurrent interview and record review on 2/10/24 at 4:44 p.m. with the Director of Staff
Development (DSD), the facility's Daily Direct Care Staffing, dated 2/10/24 was reviewed. The DSD stated a
Daily Direct Care Staffing was posted at Nurses Station 1. The DSD stated a Licensed Vocational Nurse
(LVN) from the night shift, or the Director of Nursing (DON) posted the document in Nurses Station 1. The
DSD stated the Daily Direct Care Staffing only indicated the projected staffing level and did not reflect
accurate staffing levels if a staff person called off.
During a review of the facility's P&P titled, Posting Direct Care Daily Staffing Numbers, revised August
2022, the P&P indicated, Our facility will post on a daily basis for each shift nurse staffing data, including
the number of nursing personnel responsible for providing direct care to residents. The P&P indicated,
Within two (2) hours of the beginning of each shift, the number of licensed nurses (RNs, LPNs, and LVNs)
and the number of unlicensed nursing personnel (CNAs and NAs) directly responsible for resident care is
posted in a prominent location (accessible to residents and visitors) and in a clear and readable format.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 12 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the medication error rate was not 5
percent (%) or greater during medication administration observation. The facility had 25 medication
administration opportunities observed and two of the 25 medications administered resulted in a medication
error rate of 8%. The errors consisted of:
Residents Affected - Some
a.
For Resident 33, who had a gastrostomy tube (GT- tube inserted through the belly that brings nutrition
directly to the stomach) and who could not receive solid textures by mouth, the facility failed to ensure the
physician's order indicated administration of Bactrim by GT, the order indicated an incorrect route to
administer by mouth to Resident 33.
b.
For Resident 4, the facility failed to administer Peridex (a medication that treats gum disease) as indicated
by pharmacy recommendations to Resident 4.
These failures had the potential to result in adverse drug events (injuries resulting from medication use
including physical and mental harm, or loss of function) and physical declines to Residents 33 and 4.
Findings:
a. During a review of Resident 33's admission Record (AR), the AR indicated Resident 33 was admitted to
the facility on [DATE], with diagnoses of dysphagia (difficulty swallowing foods or liquids), oropharyngeal
phase (difficulty with or inability to swallow), functional quadriplegia (the complete inability to move due to
severe disability frailty caused by another medical condition without physical injury or damage to the spinal
cord), and gastrostomy (a surgical opening into the stomach for feeding) status.
During a review of Resident 33's Minimum Data Set (MDS- a standardized resident assessment and care
screening tool), dated 11/15/23, the MDS indicated Resident 33 had severe impaired cognition (ability to
think, remember, and function). The MDS indicated Resident 33 had a swallowing disorder that caused
coughing or choking during meals or when swallowing medications, and Resident 33 complained of
difficulty or pain with swallowing.
During a review of Resident 33's Order Summary Report (OSR), active orders as of 2/11/24. The OSR
included a physician's order, dated 1/30/24 that indicated Bactrim DS (antibiotic) oral (by mouth) tablet (pill)
800-160 milligram (mg- unit of measurement), give 1 tablet by mouth one time a day for urinary tract
infection (UTI- infection of the urine tract) prophylaxis (PPX- for prevention) and an order, dated 9/27/23 that
indicated no solid textures (edible items) for Resident 33.
During a concurrent interview and observation on 2/11/24 at 9:41 am, of Resident 33's medication
administration with Licensed Vocational Nurse (LVN) 3, Resident 33's medication administration was
observed. LVN 3 showed the label of Bactrim DS. The label indicated to give Bactrim DS by mouth and to
take the medication with plenty of water. LVN 3 crushed the Bactrim DS, mixed it with water, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 13 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
administered Bactrim to Resident 33 by GT.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview and record review on 2/11/24 at 10:57 am, with LVN 3, Resident 33's Bactrim
DS medication order was reviewed. LVN 3 stated Resident 33's Bactrim DS order indicated to give the
medication by mouth. LVN 3 stated all of Resident 33's medications were supposed to be given by GT. LVN
3 stated it was important to ensure the medication orders and route (way a resident takes medication) were
correct to ensure medication and patient safety. LVN 3 stated if Resident 33 was given Bactrim DS by
mouth, as ordered, Resident 33 could get hurt. LVN 3 stated Resident 33 could have aspirated (when
something enters the airway or lungs by accident) the pill and [this could have] caused aspiration
pneumonia (infection that inflames the air sacs of the lungs).
Residents Affected - Some
During an interview on 2/11/2024 at 3:01 pm, with Registered Nurse 1 (RN 1), RN 1 stated it was important
to check medication orders before administering medications to ensure accuracy with medication
administration. RN 1 stated nurses were supposed to check the medication orders to ensure the route was
correct to prevent medication errors. RN 1 stated if a medication indicated to give by mouth, but a resident
received medications by GT, the order needed to be clarified by a physician and a new order should be
written. RN 1 stated Resident 33 was not supposed to [receive] medications by mouth and it was ordered
by mouth, they [Resident 33] was at risk for aspiration.
b. During a review of Resident 4's admission Record (AR), the AR indicated Resident 4 was readmitted to
the facility on [DATE] with diagnoses that included diabetes (elevated blood sugar) and morbid obesity
(excessive accumulation of fat).
During a review of Resident 4's History and Physical (H&P), dated 8/30/21, the H&P indicated Resident 4
had the capacity to understand and make decisions.
During a review of Resident 4's Order Summary Report with active orders as of 2/11/24, the report included
a physician's order, dated 9/6/23, the order indicated Peridex Solution .12%, give 15 milliliters (ml, unit of
measurement) by mouth every morning and at bedtime for gingivitis (gum disease, causes inflamed gums),
the order indicated to rinse and spit.
During medication observation, with Licensed Vocational Nurse 1 (LVN 1) on 2/11/24 at 9:11 am, LVN 1
prepared 15 ml's of Peridex (cholorhexidine cluconae oral rinse usp, 0.12%) for and this was Resident 4's
last medication to be administered. LVN 1 instructed Resident 4 to rinse Resident 4's mouth with Peridex for
15 seconds and spit out the medication. LVN 1 was observed feeding apple sauce to Resident 4 and
Resident 4 drank a glass of water immediately after spitting out Peridex.
During a review of Resident 4's Peridex medication label, the label indicated Caution read warning: do not
eat, drink or rinse mouth for at least 30 minutes after use.
During an observation and concurrent interview with LVN 1, in front of LVN 1's medication cart on 2/11/24
at 10:49 am, LVN 1 read the facility pharmacy recommendation on Resident 4's Peridex bottle and stated
the apple sauce and water should have been held for at least 30 minutes after [administration of] Peridex.
LVN 1 stated pharmacy recommendations should be followed so Resident 4 could get the full effect of the
medication.
During an interview with Registered Nurse 1 (RN 1) on 2/11/24 at 3:07 pm, RN 1 stated pharmacy
recommendations should be followed to prevent possible side effects and to ensure effectiveness of the
medication [was achieved].
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 14 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During a review of the facility's policy and procedure (P&P) titled Administering Medications, dated 4/2019,
the P&P indicated medications are administered in a safe and timely manner, and as prescribed.
The P&P indicated if a dosage if believed to be inappropriate or excessive for a resident, or a medication
had been identified as having potential adverse consequences for the resident or is suspected of being
associated with adverse consequences, the person preparing or administering the medication will contact
the prescriber, the resident's attending physician or the facility's medical director to discuss the concerns.
The P&P indicated the individual administering the medications checks the label three times to verify the
right resident, right medication, right dosage, right time, and right method (route) of administration before
giving the medication. The P&P indicated as required or indicated for a medication, the individual
administering the medication records in the resident's medical record: the route of administration.
Event ID:
Facility ID:
055817
If continuation sheet
Page 15 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure infection prevention and control practices were
included in the facility's, Water Management Program (WMP, a program develop to identify hazardous
conditions and taking steps to minimize the growth and transmission of Legionella [bacteria that causes
severe lung inflammation called Legionnaires' disease, LD]) and other waterborne pathogens [living thing
that causes disease]) by failing to:
Residents Affected - Few
Develop specific control measures per facility risk area used to control the introduction and/or spread of
Legionella.
These failures could potentially result in the growth of Legionella and other opportunistic waterborne
pathogens and had the potential to result in the development and transmission of LD which could
compromise the health and safety of all residents residing at the facility.
Findings:
During a concurrent interview and record review on 2/11/24 at 12:51 pm, with the Maintenance Supervisor
(MS), the facility's, Water Management Program (WMP), was reviewed. The MS stated Legionella could
grow and spread in sinks, showers, ice machines, water heaters, and kitchen appliances. The MS stated
the facility's control measure to decrease the risk of Legionella growth was to maintain the water
temperatures at 118 degrees Fahrenheit (unit of measurement). The MS stated control measures included
testing the water temperatures and ensuring water flow.
During a concurrent interview and record review on 2/11/24 at 1:05 pm, with the MS, the facility's, WMP,
was reviewed. The MS stated there were no control measures in the facility's WMP, in place for each
specific at-risk area within the facility for Legionella growth.
During a review of the Center for Clinical Standards and Quality/Survey & Certification Group, dated
6/2/2017, revised 6/9/2017, from the Department of Health & Human Services-Centers for Medicare&
Medicaid Services (CMS), the document indicated Legionella Infections can cause a serious type of
pneumonia (infection that inflames the air sacs of the lungs) called LD in persons at risk. Those at risk
include persons who are at least [AGE] years old, smokers, or those with underlying medical conditions
such as chronic [long standing] lung disease or immunocompromised (suppressed immune system,
defenses). Outbreaks have been linked to poorly maintained water systems in buildings with large or
complex water systems including hospitals and long-term care facilities. Transmission can occur via
aerosols from devices such as showerheads, cooling towers, hot tubs. Facilities must develop and adhere
to policies and procedures that inhibit microbial growth in building water systems that reduce the risk of
growth and spread of legionella and other opportunistic pathogens in water. The skilled nursing facility must
establish and maintain an infection prevention and control program designed to provide a safe, sanitary,
and comfortable environment and to help prevent the development and transmission of communicable
diseases and infections. The expectations for health care facilities included, CMS expects Medicare
certified healthcare facilities to have water management policies and procedures to reduce the risk of
growth and spread of Legionella and other opportunistic pathogens in building water systems.
During a review of the facility's policy and procedure (P&P) titled, Legionella WMP, revised 9/2022, the P&P
indicated the facility was committed to the prevention, detection, and control of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 16 of 17
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
waterborne contaminants, including Legionella. The P&P indicated the purposes of the WMP were to
identify areas in the water system where Legionella bacteria could grow and spread, and to reduce the risk
of Legionnaire's disease. The P&P indicated specific measures used to control the introduction and/or
spread of Legionella (like temperature, disinfectants) were to:
Residents Affected - Few
1.
The control limits or parameters that are acceptable and that are monitored;
2.
A diagram of where control measures are applied;
3.
A system to monitor control limits and the effectiveness of control measures;
4.
A plan for when control limits are not met and/or control measures were not effective; and
5.
Documentation of the program
The P&P indicated, the identification of areas in the water system that could encourage the growth and
spread of Legionella or other waterborne bacteria, including the following: storage tanks, water heaters,
filters, aerators, showerheads and hoses, misters, atomizers, air washers and humidifiers, hot tubs,
fountains, and medical devices such as CPAP machines, hydrotherapy equipment, etc. The P&P indicated,
specific measures were used to control the introduction and /or spread of LD.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
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