F 0550
Level of Harm - Minimal harm
or potential for actual harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
Based on observation, interview and record review, the facility failed to promote dignity and privacy during
patient care for one of one sampled resident (Resident 22).
Residents Affected - Few
This deficient practice had the potential to affect Resident 22's psychosocial wellbeing.
Findings:
During a review of Resident 22's admission Record (AR), the AR indicated the facility admitted Resident 22
on 7/30/2019, with diagnoses that included malignant neoplasm of the left lung (lung cancer) and retention
of urine (is a condition in which your bladder doesn't empty completely even if it's full).
During a review of Resident 22's Minimum Data Set (MDS - a federally mandated resident assessment
tool) dated 10/31/2024, the MDS indicated Resident 22 had severe cognitive impairment and sometimes
understands verbal content and sometimes able to express ideas and wants. The MDS indicated Resident
22 was dependent in toileting hygiene, shower/bathe self and required maximum assistance (helper does
more than half the effort) with personal hygiene.
During an observation on 2/21/2025 at 9 AM while in Resident 22's room, Certified Nursing Assistant 4
(CNA 4) removed Resident 22's sheet that was covering Resident 22's body. Resident 22 had a diaper on.
CNA 4 washed Resident 22's face and neck while the resident's lower body was exposed.
During an interview on 2/21/2025 at 9:24 AM with CNA 4, CNA 4 stated when providing care, CNA 4
needed to wash the resident's body by area so the other areas of the body would be covered. CNA 4 stated
this would be done to ensure Resident 22 would not be exposed.
During a review of the facility's Policy and Procedure (P&P) titled Dignity dated February 2021, the P&P
indicated staff promote, maintain and protect resident privacy, including bodily privacy during assistance
with personal care and during treatment procedures.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 45
Event ID:
055817
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a proper assessment was conducted
for the self-administration (take or do something for yourself that would normally be done by someone else)
of Pepto Bismol Ultra (medication used to treat occasional upset stomach, heartburn, and nausea), for one
of one sampled resident (Resident 53). On 2/18/2025, there was an almost empty bottle of Pepto Bismol
Ultra in Resident 53's room. The facility failed to obtain a consent (voluntary agreement to accept treatment
and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) from
Resident 53 and a physician's order for the self-administration of the medication as indicated in the facility's
policy and procedures (P&P), titled, Administering Medications and Self-Administration of Medications.
Residents Affected - Few
This deficient practice had the potential to harm Resident 53 as a result of overmedicating, improper
medication dosage, and a adverse drug event (injuries resulting from medication use including physical and
mental harm, or loss of function).
Findings:
During a review of Resident 53's admission Record (AR), the AR indicated, Resident 53 was admitted to
the facility on [DATE] with multiple diagnoses including end stage renal disease (ESRD - irreversible kidney
failure) and type 2 diabetes mellitus (DM2- adult-onset disorder characterized by difficulty in blood sugar
control and poor wound healing) with diabetic polyneuropathy (a condition that affects multiple peripheral
nerves outside of the brain and spinal cord).
During a review of Resident 53's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 1/1/2025, the MDS indicated, Resident 53's cognition (ability to think and make decisions) was
moderately impaired.
During a review of Resident 53's Order Summary Report (OSR), active orders dated as of 2/21/2025, the
OSR did not indicate an order for Pepto Bismol Ultra medication or an order for Resident 53 to
self-administer the medication.
During an observation on 2/18/2025 at 2:50 PM in Resident 53's room, there was an almost empty 12 fl oz
(fluid ounce - a unit of volume, typically used for measuring liquids) bottle of Pepto Bismol Ultra on top of
the dresser located by Resident 53's foot of the bed.
During an interview on 2/20/2025 at 2:20 PM with Resident 53, Resident 53 stated Resident 53 bought the
Pepto Bismol Ultra for Resident 53 because the resident had bad indigestion (pain, general discomfort, or
burning feeling in your upper belly). Resident 53 stated Resident 53 had the Pepto Bismol Ultra, for a while.
Resident 53 stated, Resident 53 notified staff and staff did not say anything.
During a concurrent interview and record review on 2/20/2025 at 2:56 PM with the Registered Nurse
Supervisor (RNS), Resident 53's medical record was reviewed. The RNS stated, there was no order or
consent for Resident 53 to self-administer Pepto Bismol Ultra. The RNS stated [facility practice for
self-administration of medications included] assessing the resident's [ability] to self-administer the
medication [to ensure safe administration]. The RNS stated, if the resident was able to self-administer
[safely], the facility proceeded and obtained a physician's order for the self-administration. The RNS stated,
residents (in general) were not allowed to keep Pepto Bismol Ultra at the bedside,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 2 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
Level of Harm - Minimal harm
or potential for actual harm
that's not even our brand. The RNS stated, Resident 53 needed to be watched for self-administration of the
medication because Resident 53 was a dialysis (a treatment to cleanse the blood of wastes and extra fluids
artificially through a machine when the kidney[s] have failed) patient and for contraindication (a condition
that serves as a reason not to take a certain medical treatment or medication due to the harm that can be
caused), and for the safety of Resident 53.
Residents Affected - Few
During a review of the facility's P&P, titled, Administering Medications, date revised 4/2019, the P&P
indicated, residents may self-administer their own medications only if the attending physician, in
conjunction with the interdisciplinary care planning team (IDT- a group of health care professionals who
work together to coordinate care for a resident), has determined that they have the decision-making
capacity to do so safely.
During a review of the facility's P&P titled, Self-Administration of Medications, revised 2/2021, the P&P
indicated, residents had the right to self-administer medications if IDT assessed each resident's cognitive
(relating to thinking, learning, and understanding) and physical abilities to determine whether
self-administering medications was safe and clinically appropriate for the resident. The P&P indicated,
self-administered medications were stored in a safe and secure place, which was not accessible by other
residents. Any medications found at the bedside that were not authorized for self-administration were
turned over to the nurse in charge for return to the family or responsible party.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 3 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to maintain a clean, safe, sanitary, and homelike
environment for the following by failing to:
a) One of one sampled resident's bathroom (Resident 29) did not have a clogged toilet.
b) Maintain Seven of Seven resident bathrooms (Bathrooms 1, 2, 3, 4, 5, 6, and 7) affecting 18 residents
(Resident 3, Resident 4, Resident 5, Resident 7, Resident 8, Resident 11, Resident 15, Resident 20,
Resident 24, Resident 27, Resident 30, Resident 31, Resident 32, Resident 33, Resident 36, Resident 39,
Resident 49, and Resident 211).
c) Maintain Four of Four resident rooms (Rooms A, B, C and D) affecting six residents (Resident 3,
Resident 4, Resident 5, Resident 8, Resident 20, and Resident 36).
These deficient practices had the potential for Residents 3, 4, 5, 7, 8, 11, 15, 20, 24, 27, 30, 31, 32, 33, 36,
39, 49, and 211 to be exposed to dirt, mold, rust and drywall dust, which can lead to a decline in the
residents' health and result in irritation of the eyes, skin, nose, throat, and lungs. Additionally, prolonged
exposure can cause serious problems such as acute (sudden) respiratory illness, persistent coughing, and
asthma (narrowed airways in the lungs that make it difficult to breath). The clogged toilet led to Resident 29
being unable to use the toilet for toileting hygiene for the past two days.
Findings:
a. During a review of Resident 29's admission Record, (AR), the AR indicated the facility admitted Resident
29 on 1/19/2022, with diagnoses that included cerebral infarction (stroke - occurs when blood flow to a part
of the brain stops. The brain cannot get nutrients and oxygen. Brain cells can die, causing lasting damage),
\ hemiplegia and hemiparesis (weakness and paralysis to one side of the body).
During a review of Resident 29's MDS, the MDS indicated Resident 29 had intact cognition. The MDS
indicated Resident 29 required supervision or touching assistance (helper provides verbal cues and/or
touching/steadying and/or contact guard assistance as resident completes activity) with toileting hygiene
and personal hygiene.
During an interview on 2/18/2025 at 11:50 AM, Resident 29 stated Resident 29 would use the toilet if it was
not broken. The toilet had been broken for two days. Resident 29 stated the resident had reported the
clogged toilet to both the nurses and the certified nursing assistants assigned to Resident 29 the past two
days.
During an interview on 2/18/2025 at 11:55 AM, Certified Nursing Assistant 5 (CNA 5) stated CNA 5 thought
the clogged toilet was already fixed. CNA 5 stated CNA 5 called the MTD when the toilet was clogged over
the weekend.
During an observation on 2/18/2025 at 11:57 AM, Resident 29's toilet had unflushed brown stool inside the
toilet.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 4 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 2/18/2025 2:50 PM, Resident 29 stated Resident 29 had two watery bouts of
diarrhea in the morning.
During an interview on 2/18/2025 at 4:20 PM, the Maintenance Director (MTD) stated the problem was just
reported to the MTD that day on 2/18/2025.
Residents Affected - Some
During an interview on 2/21/2025 at 9:32 AM, the MTD stated the facility's process for any repairs and
maintenance issues, is that the staff needed to contact the MTD and write the request on the Maintenance
Log because the MTD would check the log multiple times a day. The MTD stated the problem with just a
verbal notification of the maintenance issue or problem, would be the likelihood the problem would be
missed because the MTD had other work he would be attending to.
b) During an observation on 2/18/25 at 9:18 a.m. in Bathroom [ROOM NUMBER] (Resident 33's bathroom)
the following were observed:
1) Unpainted plaster above the wall baseboard (covers the lowest part of an interior wall) on the left and
right side of the toilet.
2) Cracked/missing caulking where floor meets the wall on the left and right side of the toilet.
3) Chipped paint, scratches on door (exposing wood) and on right/left door frames.
4) Unpainted plaster on the wall to the left of the soap dispenser.
5) Unpainted wall area under the paper towel dispenser.
6) Cracked/peeling caulking where the countertop meets wall (below paper towel dispenser).
7) Cracked/peeling caulking where the countertop meets the door frame.
During an observation on 2/18/25 at 9:33 a.m. in Bathroom [ROOM NUMBER] (Resident 32's bathroom)
the following were observed:
1) Unpainted wall area under bathroom sink.
2) Corner of right wall above vinyl baseboard, unpainted, and wall with peeling/bubbling paint, and at
bottom of baseboard where it meets the floor, brown stains were present.
3) On the left side of the toilet where the shut-off water valve is located, unpainted plaster and brown color
substance on wall near pipe with shut-off valve.
4) Below paper towel dispenser, cracked caulking, peeling paint where countertop meets right wall.
5) To the left of the paper towel dispenser, a GFCI outlet (an electrical outlet that shuts off power in the
event of a ground fault; designed to protect people from electrical shocks and fires outlet) switch with a Test
Button hanging from outlet).
During an observation on 2/18/25 at 10:13 a.m. in Bathroom [ROOM NUMBER] (Resident 3's bathroom)
the following were observed:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 5 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
1) Unpainted plaster on wall to left of soap dispenser.
Level of Harm - Minimal harm
or potential for actual harm
2) Peeling paint exposing wood on the left and right door frames, and door.
3) Peeling caulking and black marks on right door frame.
Residents Affected - Some
4) Peeling paint along wall above vinyl baseboard exposing dark brown color underneath the paint.
5) Unpainted plaster underneath the paper towel dispenser.
6) Cracked and peeling caulking where the countertop meets the wall in the corner to the right side of the
bathroom sink.
7) Corner of countertop where the countertop meets the wall and adjacent to the door frame, caulking is
peeling and there are reddish/brownish marks present along the corner.
During an observation on 2/18/25 at 10:43 a.m. in Bathroom [ROOM NUMBER], (shared bathroom
between Resident 31, Resident 36, Resident 39 and Resident 49) the following were observed:
1) Unpainted plaster on wall to left side of soap dispenser.
2) Above paper towel dispenser located on right side of bathroom sink, unpainted wall (from bottom of
paper towel dispenser to 4 from top of paper towel dispenser).
3) Below paper towel dispenser, cracked and peeling caulking (20 inches in length) where countertop
meets wall.
4) Peeling and chipped paint on left and right door frames, and on both doors that lead to shared bathroom.
During an observation on 2/18/25 at 11:27 a.m. in Bathroom [ROOM NUMBER], (shared bathroom
between Resident 4, Resident 8, and Resident 11) the following were observed:
1) [NAME] color on 2 chrome toilet paper dispensers, toilet safety rail (free standing toilet grab bar and rail
that assists in the transfer on and off the toilet), right corner where countertop meets wall, and underneath
sink on pipes.
2) Unpainted plaster on wall to left side of soap dispenser.
3) Unpainted plaster above baseboard (3 inches in height) and runs entire length of wall on all sides under
sink.
5) Chipped paint on door frames on both doors that lead to shared bathroom.
4) Bottom of both doors that lead to shared bathroom with black marks and chipped paint.
5) Cracked caulking on right side of sink where countertop meets wall, and underneath sink around pipe
that enters wall.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 6 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
6) Pipe under sink that enters wall is missing escutcheon (metal plate that hides hole in wall).
Level of Harm - Minimal harm
or potential for actual harm
During an observation on 2/18/25 at 1:16 p.m. in Bathroom [ROOM NUMBER], (shared bathroom between
Resident 5, Resident 20, Resident 24, and Resident 30) the following were observed:
Residents Affected - Some
1) Unpainted plaster (20 inches in width x 18 inches in height) on back wall next to left and right sides of
toilet.
2) Unpainted plaster (6 inches in height) along base of wall extending from right wall to back wall to left
wall.
3) Chipped paint and scratches on door and left and right door frames.
4) Peeling paint, cracked caulking along corner where countertop meets wall adjacent to door frame.
5) Paper towel dispenser unpainted underneath; now in higher position and exposed plaster patched screw
hole and other unpainted screw hole.
6) Unpainted plaster on wall left of soap dispenser.
7) Unpainted plaster (6 inches in height) underneath sink at base of wall that extends from right wall, back
wall and to the left wall.
During an observation on 2/18/25 at 3:47 p.m. in Bathroom [ROOM NUMBER], (shared bathroom between
Resident 7, Resident 15, Resident 27 and Resident 211) the following were observed:
1) Unpainted plaster below light switch.
2) Unpainted plaster above paper towel dispenser.
3) Unpainted plaster above and to the left of the soap dispenser.
4) Chipped paint, black marks, and scratches on both doors and door frames that lead to the shared
bathroom.
5) Cracked caulking along where countertop meets wall on right side of bathroom sink.
c) During an observation on 2/18/25 at 10:15 a.m. in Room A (Resident 3's room) the following were
observed:
1) In between the window and the electrical outlet, unpainted plastered area (15 x 8 wide) above baseboard
at bottom of the wall.
2) Black mark (one half inch by 4 feet wide) across the bottom of the wall, to the left of the unpainted
plastered area.
During an observation on 2/18/25 at 10:59 a.m. in Room B (Resident 36's room) the following were
observed:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 7 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
1) At the head of the bed on the left side, and adjacent to an electrical plug, there was unpainted plaster.
Level of Harm - Minimal harm
or potential for actual harm
2) On left side of the bed, 2 feet from the edge of the room doorway; cracked, unpainted plaster located 6
inches above the floor.
Residents Affected - Some
During an observation on 2/18/25 at 11:28 a.m. and 3:11 p.m. in Room C (Resident 4 and Resident 8's
room) the following were observed:
1) On the left side of the wall near Resident 4's bed along the baseboard, there was unpainted plastered
(30 inches in length).
2) Across from Resident 4's foot of the bed, and adjacent to the bathroom door (on both sides), there was
unpainted plaster at the base of the wall.
3) Chipped paint on the edge of the closet wall where it meets the 4-drawer dresser.
4) At the entrance of the doorway to the room, chipped paint on the left side of the door.
5) Black markings on the lower part of the door.
6) The door frame had multiple chipped paint and black markings.
7) The door has a brownish colored hinge, scratches, and dents with exposed and unpainted wood.
During an observation on 2/18/25 at 1:18 p.m. in Room D (Resident 5 and Resident 20's room) the
following were observed.
1) At the base of the wall in the corner of the room, adjacent to the left side of the bathroom door, unpainted
plaster (4 inches in height by 24 inches in width).
2) At the base of the wall, adjacent to the right side of bathroom door, unpainted plaster (4 inches in height
by 18 inches in width).
During an interview with the Maintenance Director (MTD) on 2/21/25, the MTD stated Bathrooms 1, 2, 3, 4,
5, 6, 7 and Rooms A, B, C, D needed to be repaired. The MTD stated has informed staff to report
maintenance issues by using the binder with log, but some staff failed to report the issues to him. The MTD
stated these bathrooms and rooms condition could pose a risk to the residents' health.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 8 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to develop a care plan for one of one sampled resident
(Resident 32) after receiving positive lab results for clostridium difficile (C. diff- a highly contagious bacteria
that causes severe diarrhea).
This deficient practice had the potential to negatively affect the provision of care and services for Resident
32.
Findings:
During a review of Resident 32's admission Record (AR), the AR indicated, Resident 32 was admitted to
the facility on [DATE] with diagnoses that included atherosclerotic heart disease (plaque buildup in artery
walls), type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor
wound healing), gastro-esophageal reflux disease (stomach acid repeatedly flows back up into the tube
connecting the mouth and stomach), and dependence on renal dialysis (a treatment to cleanse the blood of
wastes and extra fluids artificially through a machine when the kidney(s) have failed).
During a review of Resident 32's Laboratory Results Report with a report date to the facility on 2/2/25 at
7:42 p.m., the report indicated C.diff antigen (testing evaluates the potential presence of Clostridium difficile
bacteria in stool) detected.
During a review of Resident 32's Nursing Progress Note, dated 2/2/25 at 8:46 p.m., the note indicated,
Resident's stool result came, positive for C-DIFF. Notified Primary Physician (MD 1) regarding positive
result.
During a review of Resident 32's Nursing Progress Note, dated 2/2/25 at 10:51 p.m., the note indicated,
Received call back from MD 1 with orders to start Vancomycin (Vancocine, antibiotic) 250 mg QID x 7 days
starting at 9:00 a.m. on 2/3/25. Order faxed to pharmacy.
During a review of Resident 32's Nursing Progress Note, dated 2/3/25 at 4:47 a.m., the note indicated,
Resident on monitoring status post positive for C-Diff. PM shift charge nurse received ordered from MD 1 to
start vancomycin. Resident has not yet started the medication.
During a review of Resident 32's Nursing Progress Note, dated 2/3/25 at 10:40 a.m., the note indicated,
Vancocin Oral Capsule 250 mg, give 1 capsule by mouth four times a day for C-DIFF for 7 days. 2 capsules
from e-kit. Approved by pharmacist.
During a review of Resident 32's Advance Practice Registered Nurse 1 (APRN 1) Note, dated 2/3/25 at
12:20 p.m., the note indicated, The patient is on contact isolation [isolation involved stricter isolation
measures like a private room and dedicated equipment to prevent transmission of infectious agents spread
through direct or indirect contact, often requiring more extensive personal protective equipment (PPE,
including gloves, masks, eye protection) use and activity restrictions for the patient.] for testing positive for
C-diff and has been put on oral Vancomycin with end date 2/10.
During a review of Resident 32's Advance Practice Registered Nurse 2 (APRN 2) Note, dated 2/13/25,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 9 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the note indicated, Interval History: Today visit, patient is seen at bedside. Alert and oriented x 3-4,
completed course of Vaco for C-diff. Diarrhea improved. Assessment/Plan: Entercolitis [an inflammation that
occurs in a person's digestive tract] due to Clostridium difficile, Vancocin 250 mg QID x 7 days until 2/10
completed, Diarrhea improved.
During a review of Resident 32's Medication Administration Record (MAR), dated February 2025, the MAR
indicated, Resident 32 received Vancocin Oral Capsule 250 mg (Vancomycin HCI) for C-DIFF from 2/3/25
to 2/9/25.
During a review of Resident 32's care plans dated 2/2/25 to 2/10/25, there were no care plans indicating
Resident 32 has antibiotic therapy related to C. diff or Resident 32 has C.diff with active symptoms.
During an observation of Resident 32's room on 2/18/25 at 8:22 a.m., Resident 32's room was observed to
have signage outside of the room for Enhanced Barrier Precautions (precautions that focus on using gowns
and gloves only during high-contact care activities to reduce the spread of multidrug-resistant organisms).
No contact isolation signage was observed.
During a concurrent electronic record review and interview on 2/19/25 at 4:13 p.m. with Registered Nurse
Supervisor (RNS), RNS confirmed there was no care plan created for Resident 32 from 2/2/25 to 2/10/25
after the facility was notified of the positive C. diff lab result for Resident 32. RNS stated a care plan for
active C. diff was initiated on 2/19/25 for Resident 32 after Resident 32 reported having diarrhea on
2/16/25.
During an observation of Resident 32's room on 2/19/25 at 4:45 p.m., Resident 32's room was observed to
have signage outside of the room for Enhanced Barrier Precautions and contact isolation.
During a review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive
Person-Centered, revised March 2022, the P&P indicated, Policy Statement: A comprehensive,
person-centered care plan that includes measurable objectives and timetables to meet the resident's
physical, psychosocial and functional needs is developed and implemented for each resident. The P&P
further indicated, Assessments of residents are ongoing and care plans are revised as information about
the residents and the resident's conditions change.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 10 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure, one of one sampled resident (Resident 25),
received proper care by failing to follow Resident 25's physician's order that included parameters (specific
instructions that can be measured) indicating when to hold (not give) the administration of Losartan
Potassium (medication used to treat high blood pressure [hypertension]) for) as indicated in the facility's
policy and procedure (P&P), titled, Administering Medications.
Residents Affected - Some
This deficient practice could potentially result in Resident 25's blood pressure to drop too low (hypotension)
and result in a medical emergency due to not enough oxygen (02 - colorless, odorless, tasteless gas
essential for life) and nutrients to Resident 25's vital organs.
Findings:
During a review of Resident 25's admission Record (AR), the AR indicated, Resident 25 was admitted to
the facility on [DATE] with multiple diagnoses including acute respiratory failure (when the lungs can't
release enough oxygen into your blood) with hypoxia (low levels of 02 in your body tissues) and essential
(primary) hypertension (high blood pressure).
During a review of Resident 25's Minimum Data Set (MDS, a resident assessment tool), dated 3/10/2024,
the MDS indicated, Resident 25's cognition (ability to think and make decisions) was intact.
During a review of Resident 25's History and Physical (H&P), dated 11/18/2024, the H&P indicated
Resident 25 did not have the capacity to understand and make decisions.
During a review of Resident 25's Physician's Order (PO), dated 11/25/2024, timed at 9:53 AM, the PO
indicated Losartan Potassium oral tablet 25 mg (milligrams - metric unit of measurement), give 1 tablet by
mouth one time a day for hypertension HOLD [if] SBP (systolic blood pressure - the upper number in a
blood pressure reading) < (less than) 140 mmhg (millimeters of mercury, unit of measurement) or HR
(heart rate) < 85.
During a review of Resident 25's undated Care Plan (CP), titled, The resident has hypertension, the CP's
interventions indicated to give antihypertensive medications as ordered.
During a review of Resident 25's Medication Administration Record (MAR), dated 1/1/2025 - 1/31/2025, the
MAR indicated, Losartan Potassium oral (by mouth) tablet 25 mg, the following dates indicated Resident
25's SBP and HR readings:
-On 1/5/2025 with SBP=122/82 and HR=68
-On 1/6/2025 with SBP=122/75 and HR=69
-On 1/7/2025 with SBP=115/61 and HR=71
-On 1/8/2025 with SBP=132/70 and HR=66
-On 1/25/2025 with SBP=122/78 and HR=72.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 11 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
The MAR indicated Losartan Potassium oral tablet 25 mg was administered on those dates.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview and record review on 2/20/2025 at 12:40 PM with Licensed Vocational Nurse
(LVN) 1, Resident 25's MAR dated 2/1/2025 - 2/28/2025, was reviewed. The MAR indicated, Losartan
Potassium oral tablet 25 mg, the following dates indicated Resident 25's SBP and HR readings:
Residents Affected - Some
-On 2/5/2025 with SBP=122/80 and HR=72
-On 2/8/2025 with SBP=120/70 and HR=65
-On 2/13/2025 with SBP=138/74 and HR=66
-On 2/14/2025 with SBP=124/69 and HR=77
-On 2/15/2025 with SBP=120/72 and HR=70
-On 2/16/2025 with SBP=108/58 and HR=66
-On 2/17/2025 with SBP=127/78 and HR=70
-On 2/19/2025 with SBP=126/72 and HR=70
-On 2/20/2025 with SBP=122/84 and HR=84.
LVN 1 stated, on those dates, Losartan Potassium was administered. LVN 1 stated, Losartan Potassium
was for hypertension and the physician's parameter in the order indicated to hold the medication if Resident
25's SBP was less than 140 or the HR was less than 85. LVN 1 stated, LVN 1 did not follow the physician's
parameter and it was important to follow the parameter for the administration of Losartan to avoid
hypotension episodes. LVN 1 stated, LVN 1 was not paying attention to the parameters, I guess.
During a concurrent interview and record review on 2/20/2025 at 2:56 PM with the Registered Nurse
Supervisor (RNS), Resident 25's MAR dated 2/1/2025 - 2/28/2025, was reviewed. The RNS stated, staff
needed to check doctor's orders including medication parameters. The RNS stated Resident 25's Losartan
should have been held on those dates. The RNS stated, Resident 25's Losartan Potassium parameters
were not followed, and they were important to follow because if they were not followed, can cause side
effects, hypotension.
During a review of the facility's P&P titled, Administering Medications, date revised 4/2019, the P&P
indicated, medications were administered in a safe and timely manner, and as prescribed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 12 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** b. During a
review of Resident 22's AR, the AR indicated the facility admitted Resident 22 on 7/30/2019, with
diagnoses that included malignant neoplasm of the left lung (lung cancer) and retention of urine (is a
condition in which your bladder doesn't empty completely even if it's full).
Residents Affected - Some
During a review of Resident 22's MDS, dated [DATE], the MDS indicated Resident 22 had severe cognitive
impairment and sometimes understands verbal content and sometimes able to express ideas and wants.
The MDS indicated Resident 22 was dependent with toileting hygiene, shower/bathe self and required
maximum assistance (helper does more than half the effort) with personal hygiene and bed mobility such
as rolling left and right, sit to lying, lying to sitting and sit to stand.
During a review of Resident 22's CP titled At risk for impaired skin integrity as evidence by easy skin
bruising/skin discoloration, skin tears/abrasions including pressure skin injury, initiated on 11/9/2023, the
care plan indicated to assist Resident 22 in turning and repositioning at least every 2 hours.
During a review of Resident 22's CP titled non-compliance with care manifested by refusing repositioning
while in bed, removing positioning pillows, adjusts himself back to prior position, initiated on 2/4/2025, the
care plan indicated to provide education on the importance of repositioning to prevent skin breakdown and
to provide frequent encouragement and education with risks and benefits and to include family education to
assist with compliance.
During an observation on 2/21/2025 at 9 AM, Certified Nursing Assistant 4 (CNA 4) was providing morning
care to Resident 22 by washing his face and neck and changing the incontinent pad. During this
observation, there were two open areas on the right buttocks. CNA 4 stated CNA 4 would notify the
Treatment Nurse. CNA 4 positioned Resident 22 on the resident's back after the morning care was
provided.
During an observation on 2/21/2025 at 11:08 AM, Resident 22 was lying on his back.
During a concurrent observation and interview on 2/21/2025 at 1:55 PM, Resident 22 was lying on his
back. CNA 4 stated CNA 4 had not attempted to reposition Resident 22 on to his side because CNA 4 knew
from history Resident 22 will just move back. CNA 4 stated Resident 22 would just tell me to remove the
pillow.
During a wound observation with 2/21/25 2 PM with TN 1, Resident 22 was lying on his back, there were no
extra pillows except for the pillow under Resident 22's head. Resident 22 had open scratch marks on the
right and left buttocks and small scabs from the midback to the upper back. TN 1 stated the open areas
looked like scratch marks. TN 1 stated when Resident 22 would refuse, the CNA's (in general) would still
need to offer and assist Resident 22 to reposition.
During a review of Resident 22's CP titled non-compliance with care manifested by refusing repositioning
while in bed, removing positioning pillows, adjusts himself back to prior position, initiated on 2/4/2025, the
care plan indicated to provide education on the importance of repositioning to prevent skin breakdown and
to provide frequent encouragement and education with risks and benefits and to include family education to
assist with compliance.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 13 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of the facility's P&P titled Prevention of Pressure Injuries dated February 2024, the P&P
indicated to reposition all residents with or at risk of pressure injuries.
Based on observation, interview, and record review, the facility failed to ensure two of four sampled
residents (Resident 41 and Resident 22), were provided treatment consistent with professional standards of
practice to promote the healing of Resident 41's existing pressure ulcer/injury (PI - localized, pressure
related damage to the skin and/or underlying tissue usually over a bony prominence) and to prevent the
development of PI to Resident 22 by failing to ensure:
a. Resident 41's low air loss mattress (LAL - a mattress attached to a blower pump designed to circulate a
constant flow of air to remove excess moisture and regulate the pressure levels, thereby improving blood
flow to the wound site) was set correctly on 2/19/2025.
b. Resident 22 was turned and repositioned in accordance with Resident 22's care plan (CP).
These deficient practices could potentially result in delayed healing of Resident 41's existing PI and the
potential for development of a new PI to Resident 22.
Findings:
a. During a review of Resident 41's admission Record (AR), the AR indicated, Resident 41 was admitted to
the facility on [DATE] with multiple diagnoses including pressure ulcer on the right buttock, stage 4
(full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone), and
paraplegia (loss of movement and/or sensation, to some degree, of the legs).
During a review of Resident 41's History and Physical Examination (H&P), dated 2/14/2024, the H&P
indicated, Resident 41 had the capacity to understand and make decisions.
During a review of Resident 41's CP, titled, The resident is at risk for unavoidable PI or the potential for PI
development r/t (related to) dehydration, date initiated 3/7/2024, the CP's interventions included to
administer treatments as ordered .and follow facility policies/protocols for the prevention/treatment of skin
breakdown.
During a review of Resident 41's CP, titled, pressure injury stage 4 right ischium (the large bone in the lower
part of the hip), date initiated 1/7/2025, the CP's interventions indicated, an LAL mattress related to multiple
PI.
During a review of Resident 41's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 2/4/2025, the MDS indicated, Resident 41's cognition (ability to understand and process
information) was intact. The MDS indicated, Resident 41 had a PI and Resident 41 was at risk of
developing PIs. The MDS indicated, Resident 41 had one stage 4 PI that was present upon admission. The
MDS indicated, Resident 41 had a pressure reducing device for bed.
During a review of Resident 41's Order Summary Report (OSR), active orders dated as of 2/21/2025, the
OSR indicated, a physician's order, dated 2/16/2024, for LAL mattress for wound care, monitor placement
and range (light#3) every shift.
During an interview on 2/19/2025 at 8 AM with Resident 41, Resident 41 was lying in bed on a LAL
mattress. The LAL mattress pump had a Patient Weight Settings (PWS) sticker. The PWS indicated, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 14 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
weight range with the corresponding setting by number of light bars. Resident 41's LAL mattress pump had
2 lights on. Resident 41 stated, Resident 41 had a small PI and still have a problem with it. Resident 41
stated, the LAL mattress was supposed to be by weight and Resident 41 weighed about 167 pounds. The
PWS indicated, for weight ranging from 145 - 175 (pounds), the setting was 3 light bars.
During a concurrent observation and interview on 2/19/2025 at 8:16 AM with Treatment Nurse (TN) 1 and
Resident 41, Resident 41 was lying in bed on a LAL mattress. The LAL mattress pump had 2 lights on. TN
1 stated, the mattress setting should indicate 3 lights, based on the weight indicated on the sticker. TN 1
stated, it was important for the LAL mattress to be set correctly for Resident 41's comfort and for Resident
41's treatment to not be delayed. Resident 41 stated, Resident 41 felt better after TN 1 corrected the LAL to
the right setting.
During an interview on 2/19/2025 at 8:52 AM with the Registered Nurse Supervisor (RNS), the RNS stated,
the LAL mattress was for pressure sore wound management and set according to resident's (in general)
weight. The RNS stated, TN 1 put a sticker on the LAL pump to indicate number of lights on based on
resident's weight. The RNS stated, it was important to have the correct LAL mattress setting to provide the
correct pressure and benefits of the LAL mattress.
During a review of the facility's policy and procedure (P&P) titled, Support Surface Guidelines revised date
2/7/2024, the P&P indicated, to follow any air support surface mattress (i.e. LAL) manufacturer guidelines in
conducting safety operations and use during care and or transfers.
During a review of the facility's P&P titled, Prevention of Pressure Injuries revised date 2/2024, the P&P
indicated, select appropriate support surfaces based on the resident's risk factors, in accordance with
current clinical practice.
During a review of the undated facility's LAL mattress User Manual (UM), titled, Power Pro Elite Mattress
System, the UM indicated, the intended use of the LAL system was to help and reduce the incidence of PI
while optimizing patient's comfort. The UM indicated, the weight and comfort level reference for weight
120-175 was 3 lights on a 36 (inches, unit of length) mattress.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 15 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure toileting was offered to one of one
sampled resident (Resident 14) every two hours as indicated in Resident 14's care plan (CP), titled, At Risk
for Falls.
This deficient practice had the potential to result in falls and injury to Resident 14.
Findings:
During a review of Resident 14's admission Record (AR), the AR indicated the facility admitted Resident 14
on 9/15/2023, with diagnoses that included dementia (a progressive state of decline in mental abilities),
repeated falls.
During a review of Resident 14's CP, titled At Risk for Falls, initiated on 7/14/2024, the CP included an
intervention to meet Resident 14's toileting needs every two hours.
During a review of Resident 14's Minimum Data Set (MDS - a resident assessment tool) dated 12/2/2024,
the MDS indicated Resident 14 had a memory problem and had severely impaired cognitive skills for daily
decision making. The MDS indicated Resident 14 required moderate assistance (helper does less than half
the effort) with toileting hygiene, toilet transfers, walking 10 feet, walking 50 feet and make two turns. The
MDS dated [DATE] indicated Resident 14 had falls since admission or prior assessment.
During an observation on 2/18/2025 at 4:40 PM, Resident 14 got up from Resident 14's bed by himself,
walked slowly toward the foot of Resident 14's bed and held on to the top of the bed. Resident 14 stated
Resident 14 felt dizzy.
During a review of a change of condition (COC) dated 2/15/2025, the COC indicated Charge nurse was in
front of Station 1 nurse's station during medication pass, resident noted to enter wrong room, ambulating
via wheelchair. Charge nurse approached room and witnessed resident in middle of the room standing in
front of wheelchair attempting to pick up pants then lost his balance and fell back. Patient fell onto
wheelchair in sitting position then the ground, remaining in the sitting position.
During a concurrent interview and observation on 2/21/2025 at 1:30 PM, Certified Nursing Assistant 4
(CNA 4) stated Resident 14 had a bedside commode at the bedside the resident can use. CNA 4 stated
Resident 14 was at times both continent (ability to control urination) and incontinent (loss of bladder control,
varying from a slight loss of urine after sneezing, coughing, or laughing to complete inability to control
urination). CNA 4 stated Resident 14 did not have a toileting schedule [to assist Resident 14 every two
hours]. There were items stored on top of the bedside commode and the rolling bedside table was in front
of the bedside commode.
During a concurrent record review of Resident 14's CP and interview, the Director of Nursing (DON) stated
one of the interventions was to meet Resident 14's toileting needs every two hours. The DON stated a
toileting schedule could help prevent falls because Resident 14 did not have to get up to the toilet by
himself when his needs were met.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 16 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's Policy and Procedure (P&P) titled Falls - Clinical Protocol dated March 2018,
the P&P indicated staff will try various relevant interventions based on assessment of the nature or
category of falling, until falling reduces or stops or until a reason is identified for its continuation (for
example, if the individual continues to try to get up and walk without waiting for assistance).
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 17 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
Based on observation, interview and record review, the facility failed to ensure the licensed nurse followed
the physician's order for indwelling catheter care for one of one resident (Resident 22).
Residents Affected - Few
This deficient practice had the potential to result in Resident 22 experiencing complications with the use of
an indwelling catheter and to affect Resident 22's physical wellbeing.
Findings:
During a review of Resident 22's admission Record (AR), the AR indicated the facility admitted Resident 22
on 7/30/2019, with diagnoses that included malignant neoplasm of the left lung (lung cancer) and retention
of urine (is a condition in which your bladder doesn't empty completely even if it's full).
During a review of Resident 22's Minimum Data Set (MDS - a federally mandated resident assessment
tool) dated 10/31/2024, the MDS indicated Resident 22 had severe cognitive impairment and sometimes
understands verbal content and sometimes able to express ideas and wants. The MDS indicated Resident
22 was depended in toileting hygiene, shower/bathe self and required maximum assistance (helper does
more than half the effort) with personal hygiene.
During an observation on 2/18/2025 at 11:30 AM, there were brown sediments on the foley catheter tubing.
During an interview on 2/20/2025 at 2:37 PM, the RN Supervisor stated when a resident (in general) had a
foley catheter, the licensed nurses needed to monitor for placement and monitor for cloudiness of the urine.
During an observation on 2/20/2025 at 2:43 PM with the Registered Nurse Supervisor (RN Supervisor), the
RN Supervisor stated there were light colored sediments on the foley catheter tubing.
During a concurrent observation and interview on 2/20/2025 at 2:53 PM, Treatment Nurse 1(TN 1) stated
the sediments inside the foley catheter tubing were light yellow in color. TN 1 stated there was an order to
flush the foley catheter with acetic acid one time a day for foley catheter maintenance.
During a concurrent interview and record review on 2/20/2025 at 3:31 PM, TN 1 stated the foley catheter
needed to be checked daily and according to the physician's order to irrigate the foley catheter as needed
to prevent obstruction of the foley catheter. TN 1 reviewed the Treatment Administration Record and stated
the last time the foley catheter was irrigated was on 2/16/2025. TN 1 stated Resident 22 had chronic
sediments on the foley catheter tubing and had recurrent urinary tract infections. TN 1 stated he would
notify the physician Resident 22 continued to have sediments on his foley catheter.
During a review of Resident 22's care plan The resident has bladder incontinence r/t Active infections with
symptoms of UTI, Disease Process, Impaired Mobility admitted with ESBL urine At risk for recurrent UTI
indicated to monitor signs and symptoms of UTI including cloudiness of the urine.
During a review of Resident 22's Medication Administration Record (MAR) dated February 2025, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 18 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
MAR indicated Resident 22 was on Ciprofloxacin 250 milligrams two times a day for UTI for 7 days from
2/4/2025 to 2/10/2024.
During a review of the facility's Policy and Procedure (P&P) titled Catheter Care, Urinary dated August
2022, the P&P indicated observe the resident for complications associated with urinary catheters. Report
unusual findings to the physician or supervisor immediately.
During a review of the facility's Policy and Procedure (P&P), titled, urinary Tract Infection/Bacteriuria Clinical Protocol dated April 2018, the P&P indicated when a resident has persistent or recurrent urinary
tract infection after treatment with antibiotics, the physician will review the situation carefully with the
nursing staff and consider other or additional issues (such as urinary obstruction or indwelling catheter
change or removal) before prescribing additional course of antibiotics).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 19 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of one sampled resident
(Resident 28), received appropriate care and services during gastrostomy tube (G-Tube - tube that is
placed directly into the stomach through an abdominal wall incision for administration of food, fluids, and
medications) medication administration. On 2/20/2025, Licensed Vocational Nurse (LVN) 1 used apple
sauce to mix Resident 28's medications during administration via Resident 28's G-Tube.
This deficient practice had the potential to cause tube-associated complications such as feeding tube
occlusions (risk of clogging) to Resident 28's G-Tube.
Findings:
During a review of Resident 28's admission Record (AR), the AR indicated, Resident 28 was admitted to
the facility on [DATE] with multiple diagnoses including encounter for attention to gastrostomy and type 2
diabetes mellitus (DM2- adult-onset disorder characterized by difficulty in blood sugar control and poor
wound healing) with diabetic polyneuropathy (a condition that affects multiple peripheral nerves outside
your brain and spinal cord).
During a review of Resident 28's Care Plan (CP), titled The resident requires tube feeding r/t [related to]
dysphagia [difficulty swallowing], date initiated 2/12/2021, the CP indicated, one of the goals was for
Resident 28 to remain free of side effects [adverse effects (unwanted, uncomfortable, or dangerous effects
that a resident may have due to a medication)]or complications to tube feeding.
During a review of Resident 28's History and Physical Examination (H&P), dated 10/21/2024, the H&P
indicated, Resident 28 did not have the capacity to understand and make decisions.
During a review of Resident 28's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 1/31/2025, the MDS indicated, Resident 28's cognition (ability to understand and process
information) was severely impaired. The MDS indicated, Resident 28 had a feeding tube (e.g., nasogastric
or abdominal [PEG]) while a resident.
During a review of Resident 28's Order Summary Report (OSR), active orders dated as of 2/21/2025, the
OSR indicated, multiple medications to be given via G-Tube included:
1. Bactrim DS (a combination of two antibiotics used to treat a wide variety of infections [the invasion and
growth of germs in the body]) tablet 800-160 mg, give 1 tablet, via G-Tube, one time a day for UTI (urinary
track infection - an infection in the bladder/urinary tract) PPX (prophylactically, to prevent), order start date:
2/12/2024.
2. Bupropion (medication used to treat depression) HCL (hydrochloride, unit of measurement) tablet 100
mg, give 300 mg one time a day for major depressive disorder (a mood disorder that causes a persistent
feeling of sadness and loss of interest), order start date: 12/31/2021.
3. Docusate Sodium (medication used to prevent and treat occasional constipation) tablet, give 100 mg via
G-Tube two times a day for bowel management, order start date: 3/19/2021. The order did not indicate to
use apple sauce to mix the medications when administering medications via G-Tube.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 20 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 28's Medication Administration Record (MAR), dated 2/1/2025 - 2/28/2025, the
MAR indicated, the medications Bactrim DS, Bupropion HCL and Docusate Sodium were administered via
G-Tube on 2/21/2025.
During a concurrent medication administration observation and interview on 2/20/2025 at 9:26 AM, with
LVN 1. LVN 1 prepared Resident 28's medications by crushing the tablets separately and putting the tablets
separately into a 30 ml medicine cup and mixed the crushed medication with water to dissolve the
medication. LVN 1 did not crush the Bactrim DS, Bupropion HCL, or the Docusate Sodium tablets and put
the tablets separately into a 30 ml medicine cup and added apple sauce. LVN 1 stated, LVN 1 did not crush
the tablets because they were coated. LVN 1 stated, that is how LVN 1 was taught and LVN 1 had been a
nurse for 10 years. LVN 1 encountered some slight resistance when checking Resident 28's G-Tube
patency (the condition of not being blocked or obstructed), used a 60 ml piston syringe (a medical device)
and slowly pushed some air into the GT to check for tube for patency. LVN 1 administered the crushed
medications first via Resident 28's G-Tube. LVN 1 added water to the medications and dissolved in apple
sauce prior to administering the medications.
During an interview on 2/20/2025 at 2:56 PM with the Registered Nurse Supervisor (RNS), the RNS stated
a physician's order was required to mix medications in apple sauce for G-Tube administration.
During an interview on 2/21/25 at 3:18 p.m. with the Director of Staff Development (DSD), the DSD stated,
staff was not supposed to use apple sauce to mix medications for G-Tube administration to prevent
clogging the G-Tube and could decrease the potency (strength and effectiveness) of the medication.
During a review of the facility's policy and procedure P&P titled, Administering Medications, revised date
4/2019, the P&P indicated, medications were administered in a safe and timely manner, and as prescribed.
During a review of the facility's policy and procedure (P&P) titled, Administering Medications through an
Enteral Tube, date revised 11/2018, the P&P indicated, the procedure to provide guidelines for the safe
administration of medications through an enteral tube. The P&P indicated, to use warm, purified water for
diluting medications and for flushing. The P&P did not indicate to use apple sauce to dilute medications.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 21 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** b). During a
review of Resident 52's AR, the AR indicated the facility admitted Resident 52 on 6/22/2024, with
diagnoses that included malignant neoplasm of the bone (bone cancer) and a history of antineoplastic
chemotherapy (drugs used to treat cancer).
Residents Affected - Some
During a review of Resident 52's MDS, dated [DATE], the MDS indicated Resident 52 had intact cognition.
The MDS indicated Resident 52 required supervision or touching assistance (helper provides verbal cues
and/or touching/steadying and/or contact guard assistance as resident completes activity) with oral hygiene
and setup or clean-up assistance (helper sets up or cleans up; resident completes activity) with eating. The
MDS indicated respiratory treatments included oxygen therapy.
During a review of Resident 52's Order Recap Report (ORR), dated 2/21/2025, the ORR did not have an
order indicating to infuse oxygen.
During an observation on 2/18/2025 at 11:02 AM with the Registered Nurse Supervisor (RNS), Resident 52
had oxygen infusing via nasal cannula ([NC] a device-lightweight flexible plastic tubing used to deliver
supplemental oxygen, tubing ending is placed in the nostrils and is fitted over the patient's ears).
Additionally, the oxygen tubing did not have a label to indicate a date and when the tubing was last
changed.
During a review of Resident 111's AR, the AR indicated the facility admitted Resident 111 on 2/1/2025, with
diagnoses that included pneumonia (lung infection), and acute respiratory failure with hypoxia (when your
lungs cannot release enough oxygen into your blood, which prevents your organs from properly
functioning).
During a review of Resident 111's ORR, dated 2/21/2025, the ORR indicated the following physician orders,
- dated 2/12/2025, to infuse oxygen at 4-5 liter per minute via nasal canula continuously.
- dated 2/14/2025, to change the nasal cannula every week on Monday and prn along with the label date.
During an interview on 2/18/2025 at 10:40 AM, with the RNS, the RNS stated the nasal cannula tubing,
humidifier and breathing treatment tubing and mask needed to be labeled with the date because that would
be the process for staff to know when the oxygen tubing, breathing treatment tubing and humidier was
changed.
During an observation on 2/18/2025 at 11:01 AM with the RNS, Resident 111 had oxygen infusing via a
nasal cannula that was attached to the humidifier and the humidifier was attached to the oxygen
concentrator (take air from your surroundings, extract oxygen and filter it into purified oxygen for you to
breathe). The nasal cannula tubing was not labeled with a date.
During a review of the facility's P&P titled Oxygen Administration dated October 2010, the P&P indicated to
verify that there is a physician's order for oxygen administration. The P&P did not indicate infection control
measures during use, cleaning, storage including infection control measure during the use of humidifiers.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 22 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Based on observation, interview, and record review, the facility failed to ensure, three of three sampled
residents (Resident 21, 52, and 111), were provided appropriate respiratory care and services in
accordance with the facility's policy and procedures (P&P) by failing to ensure:
a. One of three sampled resident's (Resident 21) nebulizer (a medical device that turns liquid medications
into a mist, which is then inhaled through a mouthpiece or a mask) was changed timely.
b. Two of three sampled resident's (Resident 52 and 111) oxygen (02 - colorless, odorless, tasteless gas
essential for life) tubing and breathing treatment's humidifier (a device that adds moisture to the air to
prevent dryness) were labeled with a date to ensure the equipment was changed timely. Additionally, the
facility failed to ensure there was a physician's order for the administration of oxygen for one of two
sampled residents (Resident 52).
These deficient practices could potentially result in the growth of harmful bacteria (living organism that can
cause an infection) or fungus prone to grow in a constantly moist environment and the potential for physical
declines to Resident 21, 52, and 111.
Findings:
a. During a review of Resident 21's admission Record (AR), the AR indicated, Resident 21 was admitted to
the facility on [DATE] with multiple diagnoses including type 2 diabetes mellitus (DM2- adult onset disorder
characterized by difficulty in blood sugar control and poor wound healing) with diabetic neuropathy (nerve
damage that is caused by diabetes), and chronic obstructive pulmonary disease (COPD - a chronic lung
disease causing difficulty in breathing).
During a review of Resident 21's History and Physical Examination (H&P), dated 8/31/2024, the H&P
indicated, Resident 21 could make needs known but could not make medical decisions.
During a review of Resident 21's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 1/6/2025, the MDS indicated, Resident 21's cognition (ability to think and make decisions) was
severely impaired.
During a review of Resident 21's Order Summary Report (OSR), active orders dated as of 2/21/2025, the
OSR indicated, an order dated 2/13/2025 for Ipratropium Albuterol (a combination medication used to treat
COPD) inhalation solution 0.5-2.5 (3) mg/3ml (milligrams per milliliters - metric unit of measurement used
for medication dosage and/or amount) (Ipratropium Albuterol) 1 vial inhale orally every 6 hours for
wheezing (a high-pitched sound made when breathing is restricted/obstructed in the lungs/SOB [short of
breath]).
During a current observation and interview on 2/18/2025 at 11:41 AM with the Director of Staff
Development (DSD), in Resident 21's room. There was an unlabeled and unwrapped handheld nebulizer
dated 2/6/2025 hooked up to a Salter AIRE Elite compressor (pressurized gas source). The unwrapped
handheld nebulizer was inside a plastic wrapped wash basin on top of Resident 21's bedside table. The
DSD stated, nebulizers (in general) were changed every week and Resident 21's nebulizer should have
been changed, last Sunday, labeled, and stored inside a bag, that's the protocol, especially because
Resident 21 was in contact isolation (measures that are intended to prevent transmission of infectious
agents which are spread by direct or indirect contact with the resident or the resident's environment) and for
infection control [purposes].
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 23 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's P&P titled, Administering Medications through a Small Volume (Handheld)
Nebulizer, revised date 10/2010, the P&P indicated, equipment was to be stored in a plastic bag with the
resident's name and the date on it. The P&P indicated, to change the equipment and tubing every seven
days, or according to facility protocol.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 24 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the facility medication error rate was
not 5 percent or greater for one of three sampled residents (Resident 28). There were 3 errors observed
during medication administration with 31 opportunities for errors which yielded a 9.68 % error rate.
Residents Affected - Some
On 2/20/2025, the facility failed to administer the full dose of 3 out of 13 medications for Resident 28 via
Resident 28's gastrostomy tube (G-Tube - tube that is placed directly into the stomach through an
abdominal wall incision for the administration of food, fluids, and medications).
This deficient practice could potentially result in Resident 28 not getting the full efficacy (the ability to
produce a desired or intended result) and benefits of the medications.
Findings:
During a review of Resident 28's admission Record (AR), the AR indicated, Resident 28 was admitted to
the facility on [DATE] with multiple diagnoses including encounter for attention to gastrostomy and type 2
diabetes mellitus (DM2- adult-onset disorder characterized by difficulty in blood sugar control and poor
wound healing) with diabetic polyneuropathy (a condition that affects multiple peripheral nerves outside
your brain and spinal cord).
During a review of Resident 28's History and Physical Examination (H&P), dated 10/21/2024, the H&P
indicated, Resident 28 did not have the capacity to understand and make decisions.
During a review of Resident 28's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 1/31/2025, the MDS indicated, Resident 28's cognition (ability to understand and process
information) was severely impaired. The MDS indicated, Resident 28 had a feeding tube (e.g., nasogastric
or abdominal [PEG]).
During a review of Resident 28's Order Summary Report (OSR), active orders dated as of 2/21/2025, the
OSR indicated, multiple medications to be given via G-Tube included:
1.
Pro-Stat Sugar Free one time a day for increase protein/albumin (most abundant circulating protein) level
administer 30 cc (cubic centimeter, [ml] - a measurement of volume, most often for the dosing of
medications), order date: 8/31/2023.
2.
Ascorbic Acid tablet give 500 mg (milligrams - metric unit of measurement, used for medication dosage
and/or amount) one time a day for supplement, order date: 2/12/2021.
3.
Bupropion HCL (hydrochloride, unit of measurement) tablet 100 mg, give 300 mg one time a day for major
depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest),
order date: 12/30/2021.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 25 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
4.
Level of Harm - Minimal harm
or potential for actual harm
Glipizide tablet give 2.5 mg two times a day for DM, order date: 3/1/2021.
5.
Residents Affected - Some
Metformin HCL 500 mg, give 500 mg one time a day for DM, order date: 3/1/2021.
6.
Bactrim DS (a combination of two antibiotics used to treat a wide variety of infections [the invasion and
growth of germs in the body]) tablet 800-160 mg, give 1 tablet one time a day for UTI (urinary track infection
- an infection in the bladder/urinary tract) PPX (prophylactically, to prevent), order date: 2/11/2024.
7.
Multivitamin-Minerals oral tablet give 1 tab one time a day for supplement, order date: 11/18/2023.
8.
Carbidopa-Levodopa oral tablet 25-100 mg, give 2.5 tablet four times a day for idiopathic Parkinson's (a
progressive disease of the nervous system where the underlying cause is unknown marked by tremor,
muscular rigidity, and slow, imprecise movements) every four hours during waking hours, order date:
10/10/2023.
9.
Miralax oral powder 17 gm/scoop give 1 scoop one time a day every other day for constipation, order date:
2/13/2023.
10.
Entacapone oral tablet 200 mg give 200 mg four times a day for Parkinson's [Disease], order date:
10/10/2023.
11.
Senna Tablet 8.6 mg give 1 tab two times a day for bowel management, order date: 3/18/2021.
12.
Docusate Sodium tablet, give 100 mg two times a day for bowel management, order date: 3/18/2021.
13.
Cholecalciferol Tablet give 4000 unit[s] one time a day for supplement, order date: 5/5/2021.
During a review of Resident 28's Medication Administration Record (MAR), dated 2/1/2025 (continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 26 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
2/28/2025, the MAR indicated, the 12 medications (except Docusate Sodium) administration time was
scheduled at 9 AM, the administration scheduled time for Docusate Sodium was 10 AM.
During a concurrent medication administration observation and interview on 2/20/2025 at 9:26 AM, with
LVN 1. LVN 1 prepared Resident 28's medications by crushing the tablets separately and putting the tablets
separately into a 30 ml medicine cup and mixed the crushed medication with water to dissolve the
medication. LVN 1 threw away the medicine cups each time into the trash can after administering the
medications. There were 3 medicine cups thrown away with leftover medication residue in the medicine
cups. LVN 1 stated, LVN 1 was not able to identify which medications were in the medicine cups and LVN 1
could probably tell by the color of the medication. LVN 1 stated, the medicine cup with a golden yellow
colored liquid was the Pro-Stat and the medicine cup with a dark brown liquid w/ grainy, crusty looking
material residue was the Senna. LVN 1 could not identify the medicine cup that had a white, thick, grainy,
pasty consistency and small pill fragments, I wouldn't know cuz she [Resident 28] has a few white ones.
LVN 1 stated, LVN 1 should have added more water to mix the medication (for administration) so Resident
28 would get the full dose. LVN 1 stated, it was important for Resident 28 to get the full dose of the
medication as ordered [by the physician] for therapeutic (having a healing effect) level.
During an interview on 2/20/2025 at 2:56 PM with the Registered Nurse Supervisor (RNS), the RNS was
shown a photo of the 3 medicine cups discarded. The RNS stated, the leftover medication residue left in the
medicine cups was a significant amount. The RNS stated, Resident 28 did not get the full dose and LVN 1
could have added more water to mix the medications [to prevent from settling at the bottom]. The RNS
stated, Resident 28 did not get the full effectiveness and benefits of the medications.
During a review of the facility's policy and procedure P&P titled, Administering Medications, revised date
4/2019, the P&P indicated, medications were administered in a safe and timely manner, and as prescribed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 27 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure two of two medications (Senna and
Docusate Sodium [medications used to treat constipation and were labeled properly in one of two sampled
medication carts (Med Cart 2) in accordance with the facility's policy and procedure (P&P), titled,
Administering Medications.
This deficient practice had the potential for residents to be administered ineffective and contaminated
medications and the potential to compromise the health, safety, and well-being of the residents.
Findings:
During an observation and interview on [DATE] at 9:26 AM with Licensed Vocational Nurse (LVN) 1, during
the medication administration, an opened bottle of Senna and an opened bottle of Docusate Sodium did
not have an opened date label and were stored inside Med Cart 2. LVN 1 stated, the bottles of Senna and
Docusate Sodium were the facility's house supply (medications stocked at the facility). LVN 1 stated, the
house supply medications should be dated once opened because, they expire after 28 days after opening.
LVN 1 stated, once expired, the medication would not have a strong effect as before. LVN 1 stated, LVN 1
would discard the unlabeled Senna and Docusate Sodium.
During an interview on [DATE] at 2:56 PM with the Registered Nurse Supervisor (RNS), the RNS stated,
once opened, staff needed to label house supply medications with opened dates to maintain the potency
(strength and effectiveness) of the medication.
During a review of the facility's P&P, titled, Administering Medications, revised date 4/2019, the P&P
indicated, the expiration/beyond date use date on the medication label is checked prior to administering.
The P&P indicated, when opening a multi-dose container, the date opened is recorded on the container.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 28 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure fortified diets were provided for two of
two sampled residents (Resident 29 and Resident 112).
This deficient practice had the potential for Residents 29 and 112 not to get the caloric intake ordered by
the physician.
Findings:
During a review of Resident 29's admission Record, (AR), the AR indicated the facility admitted Resident
29 on 1/19/2022 with diagnoses that included cerebral infarction (stroke - occurs when blood flow to a part
of the brain stops, the brain cannot get nutrients and oxygen. Brain cells can die, causing lasting damage),
hemiplegia and hemiparesis (weakness and paralysis to one side of the body).
During a review of Resident 29's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 10/9/2024, the MDS indicated Resident 29 had intact cognition. The MDS indicated Resident
29 required supervision or touching assistance (helper provides verbal cues and/or touching/steadying
and/or contact guard assistance as resident completes activity) with toileting hygiene, and personal
hygiene.
During a review of Resident 112's AR, the AR indicated the facility admitted Resident 112 on 2/3/2025, with
diagnoses that included metabolic encephalopathy (occurs when problems with your metabolism cause
brain dysfunction) and type 2 diabetes mellitus (a disease in which the body's ability to produce or respond
to the hormone insulin is impaired, resulting in elevated levels of glucose/sugar in the blood and urine).
During a review of Resident 112's MDS dated [DATE], the MDS indicated Resident 112 sometimes
understood others and sometimes was able to express ideas and wants. The MDS indicated Resident 112
required supervision or touching assistance with eating. The MDS indicated Resident 112's cognition
(ability to understand and process information) was severely impaired.
During a review of the facility's Diet Roster dated 2/19/2025, the diet roster indicated Resident 29 required
a fortified/high protein diet with aspiration (condition in which food, liquids, saliva, or vomit is breathed into
the airways) precautions and Resident 112 required fortified/high protein diet.
During a review of th e facility's Cycle 1 2025 Winter Menu, last approved 5/11/2025, the menu for
Thursday, 2/20/2025, indicated residents with physician orders for fortified diets/high protein diets included
6 ounces (oz.) of super soup.
During an observation on 2/20/2025 at 1:15 PM, the licensed nurses and the certified nursing assistants
(CNA's) were distributing meal trays, there were no super soups on Resident 29's or Resident 112's lunch
trays.
During an interview on 2/20/2025 at 1:26 PM, with the Dietary Supervisor (DS), the DS stated fortified diet
provided extra calories, the DS stated Resident 29 and 112's diet orders needed to be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 29 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
followed.
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's Policy and Procedure (P&P) titled Therapeutic Diets dated 10/2017, the P&P
indicated a therapeutic a diet is considered a diet ordered by a physician, practitioner or dietitian as part of
treatment for a disease or clinical condition, to modify nutrients in the diet or alter the texture of a diet.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 30 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to ensure food served to the residents
was served at a temperature that was safe and appetizing.
Residents Affected - Few
This deficient practice had the potential to result in food that was not appetizing or palatable to the
residents consuming the food and result in resident caloric goals not met.
Findings:
During an observation on 2/20/2025 at 1:15 PM, the licensed nurses and the certified nursing assistants
(CNA's) were distributing food trays to the residents, the last cart sent out from the kitchen was sampled.
During a review of th e facility's Cycle 1 2025 Winter Menu, last approved 5/11/2025, the menu indicated on
Thursday, 2/20/2025, the following food items would be served for lunch: baked chicken, mashed
potatoes/gravy, green beans, bread/margarine, snickerdoodle, cake/icing, and water.
During a review of the facility's Resident Council Minutes, dated 12/2024 and 1/2025, the Resident Council
Minutes indicated in December 2024, a resident complained food was always cold by the time food was
received. The January 2025, minutes indicated residents mentioned residents received cold food at times.
During a concurrent observation and interview on 2/20/2025 at 1:23 PM, the Dietary Supervisor (DS)
checked the temperature of the following food items on the test tray of the last sampled kitchen cart.
Chicken was, 103 degrees Fahrenheit F.
Green Beans, 104 F
Mashed Potato, 134 F
The DS stated the chicken was not cold but not warm either. The DS stated If the food was cold, it would
not be appetizing [to the residents], the residents might not eat the food and not eating the food served
could lead to weight loss.
During a review of the facility's Policy and Procedure (P&P) titled Food Preparation and Service dated
10/2017. The P&P indicated the danger zone for food temperatures was between 41 F (Fahrenheit, unit of
measurement) and 135 F. This temperature range promotes the rapid growth of pathogenic microorganisms
that cause foodborne illness.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 31 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
(X3) DATE SURVEY
COMPLETED
A. Building
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure there were no expired items,
in one of one kitchen's (Kitchen 1) storage.
Residents Affected - Some
This deficient practice had the potential to cause food-borne illnesses (illness caused by food contaminated
with infectious organisms) among the residents consuming food at the facility.
Findings:
During a concurrent observation and interview on 2/18/2025 at 8:22 AM, with the Dietary Aide (DA), the
following items were expired and still kept in Kitchen 1's dry storage.
1.
1 open package of corn meal, a quarter full had an expiration date of 9/2024.
2.
1 open package of baking powder, half full had an expiration date of 7/2023.
The DA stated the expired items needed to be discarded right away.
During an interview on 2/18/2025 at 2:30 PM, with the Dietary Supervisor (DS), the DS stated expired food
items needed to be discarded right away so kitchen staff did not use it. The DS stated every kitchen staff
member was responsible for checking if any food items were expired. The DS did not answer when asked
for the reason why there were expired items if everyone in the kitchen were responsible for checking for
expired items. The DS stated there was no specific Policy and Procedure regarding expired food items, the
DS stated staff just needed to discard the expired food items due to the risk for foodborne illness if the
expired items were used. The DS stated kitchen staff followed the Produce Storage Guidelines,
Refrigerated Storge Guidelines, Freezer Storage Guidelines, and Dry Storage Guidelines.
During a review of the facility's undated Dry Goods Storage Guidelines, the guidelines indicated corn meal
could be stored for 1 year once opened on the shelf and baking powder can be stored 3 months once
opened on the shelf. The guidelines indicated to check expiration dates on boxes of foods to be sure the
length of time is correct.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 32 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to follow infection control practices for 20 of 20
sampled residents (Residents 112, 13, 17, 42, 25, 9, 10, 21, 40, 162, 6, 35, 161, 50, 56, 53, 111, 29, 30,
and 114) by failing to ensure,
Residents Affected - Some
a.&b. two of eight sampled residents (Residents 29 and 30) who exhibited signs and symptoms of norovirus
(a highly contagious virus that can cause vomiting, diarrhea and dehydration) were asymptomatic (did not
have signs and symptoms [S/S]) prior to discontinuing contact (microorganisms spread through the direct
and indirect contact) isolation (staying away/kept away from others) precautions.
c. Ensure staff were wearing appropriate personal protective equipment (PPE - protective items or
garments worn to protect the body or clothing from hazards that can cause injury and to protect residents
from cross-transmission) during contact with residents and/or the resident's environment who were on
transmission-based precautions (infection control precautions in health care, used in addition to standard
precautions-isolation precautions).
d.Ensure personal toiletries and resident care items were labeled and not stored inside the [NAME] n'
[NAME] restroom (a restroom that has two doors and is sandwiched between two bedrooms and is
accessible by both bedrooms) of the residents.
These deficient practices had the potential to result in cross contamination (process by which bacteria can
be transferred from one area to another) and/or the development and transmission of communicable
diseases (an illness or sickness) for Residents 112, 13, 17, 42, 25, 9, 10, 21, 40, 162, 6, 35, 161, 50, 56,
53, 111, 29, 30, and 114 and facility staff and could increase the incidence of the facility's Norovirus
(stomach flu) outbreak (a sudden increase in occurrences of a disease).
Findings:
a. During a review of Resident 29's admission Record, (AR), the AR indicated the facility admitted Resident
29 on 1/19/2022, with diagnoses that included cerebral infarction (stroke - occurs when blood flow to a part
of the brain stops. the brain cannot get nutrients and oxygen. Brain cells can die, causing lasting damage),
and hemiplegia and hemiparesis (weakness and paralysis to one side of the body).
During a review of Resident 29's Minimum Data Set (MDS - a resident assessment tool), dated 1/6/2025,
the MDS indicated Resident 29 had intact cognition. The MDS indicated Resident 29 required supervision
or touching assistance (helper provides verbal cues and/or touching/steadying and/or contact guard
assistance as resident completes activity) with toileting hygiene and personal hygiene.
b. During a review of Resident 30's AR, the AR indicated the facility admitted Resident 30 on 9/13/2021,
with diagnoses that included type 2 diabetes mellitus (a disease in which the body's ability to produce or
respond to the hormone insulin is impaired, resulting in elevated levels of glucose/sugar in the blood and
urine), and chronic kidney disease (a long-term condition where the kidneys do not work as well as they
should).
During an observation on 2/18/2025 from 9:26 AM to 10:30 AM, multiple rooms had contact isolation
precaution signage posted.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 33 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview on 2/18/2025 at 10:30 AM, Infection Prevention Nurse (IPN)
removed contact precaution signs from multiple rooms. The IPN stated the IPN was discontinuing the
contact isolation precaution signs because the IPN received a recommendation from the Public Health
Nurse (PHN) to discontinue isolation precautions if affected residents did not exhibit any signs and
symptoms of norovirus.
Residents Affected - Some
During a review of the document titled Gastrointestinal Illness/Norovirus Outbreak Line List indicated 13
residents were listed as exhibiting signs and symptoms of norovirus.
During a review of an e-mail communication from the PHN to the facility dated 2/14/25, the e-mail
communication indicated a recommendation that symptomatic residents should remain in contact isolation
until 48 hours free of symptoms.
During an interview on 2/18/2025 at 4:34 PM, the IPN stated prior to discontinuing contact isolation
precautions in the morning, the IPN reviewed the progress notes and other documentation if the residents
involved continued to have signs and symptoms of norovirus. The IPN stated if there were no S/S, the IPN
then removed the contact isolation precaution signs.
During an interview 2/18/2025 at 4:50 PM with the Director of Nursing (DON), Resident 29 stated the
resident had two watery diarrheas that morning.
During an interview on 2/18/2025 at 4:55 PM, Resident 30 stated the resident had been feeling nauseous
all day.
During an interview on 2/18/2025 at 5 PM, the DON stated since Resident 29 and Resident 30 continued to
exhibit S/S of norovirus, the contact isolation needed to be continued to prevent further spread of the
norovirus.
During a review of the document titled Gastrointestinal Illness/Norovirus Outbreak Line List the line list
indicated Resident 29 was exhibiting watery diarrhea since 2/10/2025. The line list indicated Resident 30
exhibited nausea and vomiting since 2/14/2025.
During a review of the facility's Policy and Procedure (P&P) titled, Surveillance for Infections dated 09/2017,
the P&P indicated the infection preventionist will conduct ongoing surveillance for healthcare-associated
infections and other epidemiologically significant infections that have substantial impact on potential
resident outcome and that may require transmission-based precautions and other preventive interventions.
The P&P indicated the surveillance should include review of any or all of the following information to help
identify possible indicators of infections including infection documentation records, infection control rounds
or interviews.
During a review of Center for Disease Control (CDC, national public health agency of the United States),
facts and stats regarding Norovirus dated 4/24/2024, the CDC indicated most people with norovirus illness
get better within 1 to 3 days; but they can still spread the virus for a few days after. The CDC fact sheet
indicated the most common symptoms of norovirus are diarrhea, vomiting, nausea and stomach pain.
These symptoms could lead to dehydration (loss of body fluids) especially in young children, older adults
and people with other illnesses.
c. During a review of Resident 112's admission Record (AR), the AR indicated, Resident 112 was admitted
to the facility on [DATE] with multiple diagnoses including hemiplegia (total paralysis of the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 34 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
arm, leg, and trunk on the same side of the body) and hemiparesis (weakness or the inability to move on
one side of the body) following cerebral infarction (a condition where blood flow to the brain is interrupted,
causing brain tissue to die) affecting right dominant side and personal history of COVID-19 (coronavirus - a
mild to severe respiratory illness that spread from person to person).
During a review of Resident 112's History and Physical Examination (H&P), dated 2/5/2025, the H&P
indicated, Resident 112 did not have the capacity to understand and make decisions.
During a review of Resident 112's Minimum Data Set (MDS - a federally mandated resident assessment
tool), dated 2/8/2025, the MDS indicated, Resident 112's cognitive skills (ability to think and process
information) for daily decision making was severely impaired (never/rarely made decisions).
During a review of Resident 13's AR, the AR indicated, Resident 13 was admitted to the facility on [DATE]
with multiple diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left
non-dominant side and type 2 diabetes mellitus (DM2- adult-onset disorder characterized by difficulty in
blood sugar control and poor wound healing) with other specified complication.
During a review of Resident 13's H&P, dated 10/10/2024, the H&P indicated, Resident 13 did not have the
capacity to understand and make decisions.
During a review of Resident 13's MDS, dated 1/9/2025, the MDS indicated, Resident 13's cognition (ability
to understand and process information) was moderately impaired.
During a review of Resident 17's AR, the AR indicated, Resident 17 was admitted to the facility on [DATE]
with multiple diagnoses including type 2 diabetes mellitus without complications and personal history of
COVID-19.
During a review of Resident 17's H&P, dated 2/3/2024, the H&P indicated, Resident 17 was only able to
make decisions for basic needs.
During a review of Resident 17's MDS, dated 1/25/2025, the MDS indicated, Resident 17's cognitive skills
for daily decision making was severely impaired.
During a review of Resident 25's AR, the AR indicated, Resident 25 was admitted to the facility on [DATE]
with multiple diagnoses including acute respiratory failure (when the lungs can't release enough oxygen
into your blood) with hypoxia (low levels of 02 in your body tissues) and essential (primary) hypertension.
During a review of Resident 25's MDS, dated 3/10/2024, the MDS indicated, Resident 25's cognition was
intact.
During a review of Resident 25's H&P, dated 11/18/2024, the H&P indicated, Resident 25 did not have the
capacity to understand and make decisions.
During an observation on 2/18/2025 at 9:10 AM in the shared room of Resident 112 and Resident 13, there
were Contact Precaution (a precaution with measures that are intended to help prevent transmission of
infectious agents which are spread by direct or indirect contact with the resident or the resident's
environment), Droplet Precaution (a precaution with measures used to prevent the spread of germs that are
spread through the air when someone with a respiratory infection coughs, sneezes, or
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 35 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
talks), and a sequence for donning (putting on) PPE signages posted on the room's door. Additionally, there
was a PPE cart was outside the room. Certified Nursing Assistant (CNA) 1 was inside the room
transporting Resident 112 and assisting Resident 112 from the wheelchair back to bed, CNA 1 was only
wearing a surgical mask.
During an interview on 2/18/2025 at 9:16 AM with the Director of Nursing (DON), the DON stated, to wear
gloves, gown, and a mask for contact precautions because potentially get it (infection) through contact to
prevent spread of infection and for infection control [purposes].
During an interview on 2/18/2025 at 9:28 AM with the Infection Preventionist (IP - a healthcare professional
who specializes in preventing the spread of infections in healthcare settings), the IP stated, there were
contact precaution signages posted because the facility currently had a norovirus outbreak. The IP stated, it
was important to wear the proper PPE for contact precautions, because in general, it's easily transmissible
through contact and for the prevention of spread of infection.
During an observation on 2/18/2025 at 9:47 AM in the shared room of Resident 17 and Resident 25, a
Contact Precautions, and a sequence for donning PPE signages were posted on the room's door and a
PPE cart was outside of the room.
During a concurrent observation and interview on 2/18/2025 at 10:05 AM inside Resident 17 and Resident
25's room, CNA 2 was inside the room, only wearing a surgical mask, and picked up Resident 25's
breakfast tray and carried the breakfast tray up against CNA 2's abdomen (belly) touching CNA 2's uniform.
CNA 2 stated, CNA 2 was aware Resident 17 was in contact precautions and CNA 2 should have worn [the
appropriate] PPE.
During a concurrent observation and interview on 2/18/2025 at 10:10 AM with the Director of Staff
Development (DSD), the Central Supply (CS) was wearing a surgical mask only, was carrying a package of
clean diapers, and entered Resident 17 and 25's room. The CS placed the package of clean diapers on top
of the counter below the tv located across from Residents 17 and 25's beds. The CS was observed
touching doors of Resident 17 and 25's shared closet that had a partition in the middle inside and the CS
stocked the closet with diapers. The DSD stated, the DSD notified the CS to put on PPE.
d. During a review of Resident 9's AR, the AR indicated, Resident 9 was originally admitted to the facility on
[DATE] and readmitted the resident on 11/20/2024 with multiple diagnoses including other specified sepsis
(a life-threatening blood infection) and other pneumonia (an infection/inflammation in the lungs).
During a review of Resident 9's H&P, dated 11/20/2024, the H&P indicated, Resident 9 could make needs
known but could not make medical decisions.
During a review of Resident 9's MDS, dated 12/9/2024, the MDS indicated, Resident 9's cognition was
moderately impaired.
During a review of Resident 42's AR, the AR indicated, Resident 42 was originally admitted to the facility on
[DATE] and readmitted the resident on 2/3/2025 with multiple diagnoses including other specified sepsis
and other infectious disease.
During a review of Resident 42's H&P, dated 1/29/2025, the H&P indicated, Resident 42 could make needs
known but could not make medical decisions.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 36 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 42's MDS, dated 2/9/2025, the MDS indicated, Resident 42's cognition was
severely impaired.
During a review of Resident 10's AR, the AR indicated, Resident 10 was originally admitted to the facility on
[DATE] and was readmitted on [DATE] with multiple diagnoses including essential (primary) hypertension
(high blood pressure) and unspecified atrial fibrillation (an irregular, often rapid heart rate that commonly
causes poor blood flow).
During a review of Resident 10's H&P, dated 4/18/2024, the H&P indicated, Resident 10 did not have the
capacity to understand and make decisions.
During a review of Resident 10's MDS, dated 2/4/2025, the MDS indicated, Resident 10's cognition was
severely impaired.
During a review of Resident 21's AR, the AR indicated, Resident 21 was admitted to the facility on [DATE]
with multiple diagnoses including type 2 diabetes mellitus (DM2- adult onset disorder characterized by
difficulty in blood sugar control and poor wound healing) with diabetic neuropathy (nerve damage that is
caused by diabetes), and chronic obstructive pulmonary disease (COPD - a chronic lung disease causing
difficulty in breathing).
During a review of Resident 21's History and Physical Examination (H&P), dated 8/31/2024, the H&P
indicated, Resident 21 could make needs known but could not make medical decisions.
During a review of Resident 21's MDS, dated [DATE], the MDS indicated, Resident 21's cognition was
severely impaired.
During a review of Resident 161's AR, the AR indicated, Resident 161 was admitted to the facility on
[DATE] with multiple diagnoses including type 2 diabetes mellitus with other specified complication and
chronic systolic (congestive) heart failure.
During a review of Resident 161's H&P, dated 2/10/2025, the H&P indicated, Resident 161 had the capacity
to understand and make decisions.
During a review of Resident 161's MDS, dated 2/14/2025, the MDS indicated, Resident 161's cognition was
intact.
During a review of Resident 50's AR, the AR indicated, Resident 50 was admitted to the facility on [DATE]
with multiple diagnoses including other bacterial infections of unspecified site and COVID-19.
During a review of Resident 50's H&P, dated 1/1/2025, the H&P indicated, Resident 50 had the capacity to
understand and make decisions.
During a review of Resident 50's MDS, dated 1/6/25, the MDS indicated, Resident 50's BIMS Summary
Score was intact.
During a review of Resident 56's AR, the AR indicated, Resident 56 was admitted to the facility on [DATE]
with multiple diagnoses including type 2 diabetes mellitus with other specified complication and hemiplegia
and hemiparesis following cerebral infarction affecting right dominant side.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 37 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 56's H&P, dated 1/25/2025, the H&P indicated, Resident 56 could make needs
known but could not make medical decisions.
During a review of Resident 56's MDS, dated 1/26/2025, the MDS indicated, Resident 56's cognitive skills
for daily decision making were severely impaired.
Residents Affected - Some
During a review of Resident 53's AR, the AR indicated, Resident 53 was admitted to the facility on [DATE]
with multiple diagnoses including end stage renal disease (ESRD - irreversible kidney failure) and type 2
diabetes mellitus with diabetic polyneuropathy (a condition that affects multiple peripheral nerves outside
your brain and spinal cord).
During a review of Resident 53's MDS, dated 1/1/2025, the MDS indicated, Resident 53's cognition was
moderately impaired.
During a review of Resident 6's AR, the AR indicated, Resident 6 was originally admitted to the facility on
[DATE] and last readmitted on [DATE] with multiple diagnoses including personal history of COVID-19 and
essential (primary) hypertension.
During a review of Resident 6's H&P, dated 1/7/2024, the H&P indicated, Resident 6 had the capacity to
understand and make decisions.
During a review of Resident 6's MDS, dated 12/2/2024, the MDS indicated, Resident 6's cognition was
intact.
During a review of Resident 35's AR, the AR indicated, Resident 35 was admitted to the facility on [DATE]
with multiple diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left
non-dominant side and personal history of COVID-19.
During a review of Resident 35's H&P, dated 1/16/2024, the H&P indicated, Resident 35 did not have the
capacity to understand and make decisions.
During a review of Resident 35's MDS, dated 11/13/2024, the MDS indicated, Resident 35's cognitive skills
for daily decision making were severely impaired.
During a review of Resident 40's AR, the AR indicated, Resident 40 was admitted to the facility on [DATE]
with multiple diagnoses including type 2 diabetes mellitus with diabetic chronic kidney disease and heart
failure, unspecified.
During a review of Resident 40's H&P, dated 9/11/2023, the H&P indicated, Resident 40 had the capacity to
understand and make decisions.
During a review of Resident 40's MDS, dated 11/30/2024, the MDS indicated, Resident 40's cognition was
severely impaired.
During a review of Resident 162's AR, the AR indicated, Resident 162 was admitted to the facility on
[DATE] with multiple diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting
left non-dominant side and syphilis (a bacterial infection that's usually spread through sexual contact),
unspecified.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 38 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 162's H&P, dated 11/20/2024, the H&P indicated, Resident 162 was not having
memory loss.
During a review of Resident 162's MDS, dated 2/10/2025, the MDS indicated, Resident 162's cognition was
intact.
Residents Affected - Some
During a concurrent observation and interview on 2/18/2025 at 10:37 AM with CNA 3, inside the shared
restroom of Residents 17, 25 and 9, there were an unlabeled gray colored wash basin, and an opened
unlabeled bottle of peri cleanser stored on top of the sink. CNA 3 stated, the wash basin and peri cleanser
should have been labeled with the resident's names and room number so staff knew who the wash basin
and peri cleanser belonged to, and the items should be kept in the resident's bedside drawer for infection
control [purposes].
During a concurrent observation and interview on 2/18/2025 at 11:03 AM with the DSD, inside the shared
restroom of Resident 42, 10 and 21, there were an unlabeled emesis (vomiting) basin, and a drinking cup
stored on top of the sink. The DSD stated, the emesis basin and drinking cup should be labeled [with the
resident's name] and kept at the bedside for infection control, especially that (room of Resident 10 and
Resident 21) is in contact isolation.
During an observation on 2/18/2025 at 11:27 AM, in the shared room of Resident 10 and Resident 21, a
Contact Precautions, and a sequence for donning PPE signages were posted and a PPE cart was outside
the room.
During an observation on 2/18/2025 at 11:50 AM, in the shared room of Residents 161 and Resident 50,
an Enhanced Barrier Precaution (a set of infection control practices that use gowns and gloves to reduce
the spread of multidrug-resistant organisms [MDROs]) and sequence for donning PPE signages were
posted on the door and a PPE cart was outside of the room. Inside the shared restroom of Residents 161,
50, 56 and 53, there were three opened unlabeled tubes of toothpaste and 3 unlabeled used toothbrushes
inside an unlabeled emesis basin, two unlabeled opened shaving creams and one unlabeled used roll-on
anti-perspirant stored on top of the sink and an unlabeled cannister stored on top of the toilet tank.
During an observation on 2/18/2025 at 12:14 PM, in the shared room of Resident 6 and Resident 35, an
Enhanced Barrier Precautions, and a sequence for donning PPE signages were posted on the room's door
and a PPE cart was located outside the room. Inside the shared restroom of Residents 6, 35, 40 and 162,
there was a wash basin labeled with Resident 35's name that was stored on top of the toilet tank and an
unlabeled emesis basin with a used unlabeled toothbrush inside, stored on top of the wall mounted soap
dispenser of the sink.
During a review of the facility's undated Line List (LL - a table that organizes information about each case of
a disease or outbreak), titled, Gastrointestinal Illness/Norovirus Outbreak Line List, the LL indicated,
thirteen residents on the list included Resident 17 and Resident 40 as having signs and symptoms of the
norovirus.
During a review of the facility's policy and procedure (P&P) titled, Norovirus Prevention and Control, revised
10/2011, the P&P indicated, the facility would implement strict infection control measures to prevent the
transmission of norovirus infection.
During a review of the facility's P&P titled, Infection Control Guidelines for All Nursing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 39 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Procedures, revised 8/2012, the P&P indicated, guidelines for general infection control while caring for
residents included to wear PPE as necessary to prevent exposure to spills or splashes of blood or body
fluids or other potentially infectious materials and in addition to the general guidelines, to refer to
procedures for any specific infection control precautions that may be warranted.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 40 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide a functioning call light for one of one
sampled resident (Resident 7).
Residents Affected - Few
This deficient practice had the potential for delay in care and services to meet Resident 7's needs for
hydration, toileting, and activities of daily living.
Findings:
During a review of Resident 7's admission Record (AR), the AR indicated, Resident 7 was admitted to the
facility on [DATE] with diagnoses that included hemiplegia (paralysis on one side of the body) and
hemiparesis (weakness on one side) following cerebral infarction (disrupted blood flow to the brain due to
problems with the blood vessels that supply it), epilepsy (a chronic brain disorder in which groups of nerve
cells, or neurons, in the brain sometimes send the wrong signals and cause seizures), and muscle
weakness (lack of muscle strength).
During an interview on 2/18/25 at 12:50 p.m. with Resident 7, Resident 7 stated his call light was not
working since last night (2/17/25). Resident 7 stated he was told by the night shift Certified Nursing
Assistant (no name given) to Yell for me. Resident 7 stated he was upset that he would have to yell for help,
and Resident 7 stated he wanted his call light fixed on 2/18/25.
During a concurrent observation and interview on 2/18/25 at 12:55 p.m. with Certified Nursing Assistant 6
(CNA 6), CNA 6 was observed pushing the button on the call light, and the light inside Resident 7's room
and above the door did not turn on. CNA 6 stated, The call light does not work now, the light does not turn
on. CNA 6 stated, It is important for the call light to work. CNA 6 stated Resident 7 could not call for help
with his needs, especially in an emergency when the call light did not work. CNA 6 stated she would inform
the maintenance director about the call light not working.
During an observation on 2/18/25 at 1:00 p.m. in front of Resident 7's room, CNA 6 was seen entering the
room with a bell to give to Resident 7 to use to call for help.
During a review of the facility's policy and procedure (P&P) titled, Answering the Call Light, revised
September 2022, the P&P indicated, The purpose of this procedure is to ensure timely responses to the
resident's requests and needs. General Guidelines: Be sure that the call light is plugged in and functioning
at all times. Report all defective call lights to the nurse supervisor promptly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 41 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3) During a
review of Resident 13's admission Record (AR), the AR indicated the facility admitted Resident 13 on
10/8/2024, with diagnoses that included cerebral infarction (stroke - sudden death of brain cells in a
localized area due to inadequate blood flow), type 2 diabetes mellitus (a disease in which the body's ability
to produce or respond to the hormone insulin is impaired, resulting in elevated levels of glucose/sugar in
the blood and urine).
During a review of Resident 13's Minimum Data Set (MDS - a federally mandated resident assessment
tool) dated 1/9/2025, the MDS indicated Resident 13 understood verbal content and was able to express
ideas and wants. The MDS indicated Resident 13 had moderate cognitive impairment. The MDS indicated
Resident 13 required supervision or touching assistance (helper provides verbal cues and/or
touching/steadying and/or contact guard assistance as resident completes activity) with eating and oral
hygiene.
During a concurrent observation and interview on 2/19/2025 at 9:37 AM, in Resident 13's room, with
Resident 13. Resident 13 stated the resident's bed control was not working. Resident 13 stated the resident
ended up in a certain position for an extended period of time and ended up having pain in the legs.
Resident 13 stated Resident 13 had informed almost all the certified nursing assistants (CNA's) assigned to
Resident 13 and the CNA's informed Resident 13 they would notify the maintenance staff but maintenance
staff never came to fix the bed control. Resident 13 pressed the bed control and the head of the bed (HOB)
moved up then Resident 13 pressed the bed control to move the head of the bed down and the HOB
stayed in the up position. Resident 13 was stuck sitting up, approximately close to a 90 degree angle.
During a concurrent observation and interview on 2/19/2025 at 9:42 AM, Resident 13 pressed the bed
control for the HOB to go down and the HOB went down. Resident 13 stated that's the problem with the bed
control, sometimes it works and sometimes it does not work.
During an interview on 2/19/2025 at 3:50 PM, Licensed Vocational Nurse 2 (LVN 2) stated Resident 13's
bed control issue was not reported because Resident 13's bed control eventually worked. LVN 2 stated
when equipment or a device was not working, staff needed to report the issue to maintenance and write the
request on the Maintenance log so the request for repair could be tracked. LVN 2 stated Resident 13 could
get stuck in one position if the bed control did not work and Resident 13 could get stuck in one position
could cause Resident 13 to experience discomfort.
During an interview on 2/21/2025 at 9:32 AM, with the Maintenance Director (MTD), the MTD stated the
MTD fixed Resident 13's bed control two days ago on 2/19/2025 when it was reported to the MTD, the MTD
stated the MTD replaced the bed control and the bed control was working. The MTD stated Resident 13
reported to the MTD on 2/19/2025 that Resident 13 had reported the issue to the CNA's. The MTD stated
the staff needed to write request for repairs in the Maintenance Log because the MTD checked the
Maintenance Log multiple times a day. The MTD stated if the request for repair was verbally reported to the
MTD, the repair could get missed because the MTD had a lot of other things to do.
During a review of the facility's undated, Maintenance Log, the log indicated there was no request for
Resident 13's bed control repair.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 42 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of the facility's P&P titled Maintenance Service dated 12/2009, the P&P indicated
Maintenance service shall be provided to all areas of the building, grounds, and equipment. The P&P
indicated the functions of maintenance personnel include other maintenance that may become necessary
or appropriate.
During a review of the facility's P&P, titled, Work Orders, Maintenance dated 4/2010, the P&P indicated in
order to establish a priority of maintenance service, work orders must be filled out and forwarded to the
maintenance director.
Based on observation, interview, and record review, the facility failed to ensure:
1) A call light was functional for 1 of 1 sampled resident (Resident 7).
2) 7 out of 7 bathrooms were in good repair.
3) 1 of 1 sampled resident's (Resident 13) bed control was functional.
These deficient practices had the potential for Residents 7, 13, and residents in Rooms A-D to be placed at
risk for injury, a decline in the resident's health, and a delay in meeting the resident's needs for toileting and
assistance.
Cross Reference F584 and F919.
Findings:
1) During an interview on 2/18/25 at 12:50 p.m. with Resident 7, Resident 7 stated Resident 7's call light
was not working since last night (2/17/25). Resident 7 stated he was told by the night shift Certified Nursing
Assistant (no name given) to Yell for me. Resident 7 stated he was upset that he would have to yell for help.
Resident 7 stated he requested staff to fix his call light on 2/18/25.
During a concurrent observation and interview on 2/18/25 at 12:55 p.m. with Certified Nursing Assistant 6
(CNA 6), CNA 6 was observed pushing the button on the call light, and the light inside Resident 7's room
and above the door did not turn on. CNA 6 stated, The call light does not work now, the light does not turn
on.
2) During a concurrent observation and interview on 2/21/25 at 10:40 a.m. in Bathrooms 1-7 and Rooms
A-D with the Maintenance Director (MTD), MTD acknowledged all bathrooms and rooms reviewed need
repairs, and the bathroom conditions and room conditions can pose a risk to the resident's health.
Bathroom [ROOM NUMBER]-7 and Rooms A-D had multiples issues such as chipped paint, scratches on
the doors, unpainted [NAME], unpainted walls, cracked/peeling caulking on the floors. The MTD stated he
would immediately fix all areas reviewed.
During a review of the facility's policy and procedure (P&P) titled, Answering the Call Light, revised
September 2022, the P&P indicated, The purpose of this procedure is to ensure timely responses to the
resident's requests and needs. General Guidelines: Be sure that the call light is plugged in and functioning
at all times. Report all defective call lights to the nurse supervisor promptly.
During a review of the facility's policy and procedure (P&P) titled, Homelike Environment, revised February
2021, the P&P indicated, Policy Statement: Residents are provided with a safe, clean,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 43 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
comfortable and homelike environment and encouraged to use their personal belongings to the extent
possible. Policy Interpretation and Implementation: The facility staff and management maximize, to the
extent possible, the characteristics of the facility that reflect a personalized, homelike setting. These
characteristics include clean, sanitary and orderly environment.
During a review of the facility's policy and procedure (P&P) titled, Maintenance Service, revised December
2009, the P&P indicated, Policy Statement: Maintenance service shall be provided to all areas of the
building, grounds, and equipment. Policy Interpretation and Implementation: The maintenance department
is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all
times. Functions of maintenance personal include but are not limited to: Maintaining the building in good
repair and free from hazards. Providing routinely scheduled maintenance service to all areas.
Event ID:
Facility ID:
055817
If continuation sheet
Page 44 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure one of one kitchen (Kitchen
1) area was kept free of pest. On 2/18/2025, two dead cockroaches were found in Kitchen 1.
Residents Affected - Few
This deficient practice had the potential to result in food-borne illnesses (illness caused by food
contaminated with infectious organisms) due to harboring of pest.
Findings:
During a tour of the Kitchen 1 on 2/18/2025 at 8:45 AM, there were two dead cockroaches at the back of
the walk-in freezer, the roaches were visible when checking the 3- inch gap located between the walk-in
freezer and the wall. The Dietary Aide (DA) used a broom to sweep the cockroaches from the back wall.
The broom used had dust and green beans that were swept together with the dead roaches.
During an interview on 2/18/2025 at 8:47 AM, with the DA, the DA stated it was dead cockroaches.
During an interview on 2/18/2025 at 2:40 PM, with the Dietary Supervisor (DS), the DS stated the
cockroaches could have come out of hiding after the monthly pest control visit more than a week ago. The
DS stated kitchen staff needed to clean all areas of Kitchen 1.
During a review of the facility's Policy and Procedure (P&P) titled Sanitization dated 10/2008, the P&P
indicated all kitchen, kitchen areas, and dining areas shall be kept clean, free from litter and rubbish and
protected from rodents, roaches, flies, and other insects.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 45 of 45