F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to report an injury of unknown origin for one of ten sampled
residents (Resident 2) to the local Ombudsman (an official appointed to investigate individuals' complaints
against facility administration), to the Police, and to the State Survey Agency within two (2) hours of
obtaining Resident 2's right hip X-ray results, in accordance with facility's policy and procedure (P&P) titled,
Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating. This failure had the potential
to place Resident 2 at risk for further injury and/or harm from abuse and/or other sources.Findings: During
a review of Resident 2's admission Record (AR), the AR indicated Resident 2 was admitted to the facility on
[DATE] with diagnoses which included diabetes mellitus (DM-a disorder characterized by difficulty in blood
sugar control and poor wound healing), and hemiplegia (total paralysis of the arm, leg, and trunk on the
same side of the body) and hemiparesis (weakness in the arm, leg, and face on one side of the body)
following cerebral infarction (stroke, damage to brain tissue caused by loss of blood flow to a part of the
brain). During a review of Resident 2's History and Physical (H&P, physician's clinical evaluation and
examination of the resident), dated 4/19/2026, the H&P indicated Resident 2 had the capacity to
understand and make decisions. During a review of Resident 2's Minimum Data Set (MDS - a resident
assessment tool), dated 10/9/2025, the MDS indicated Resident 2 was dependent (helper does all the
effort to complete the activity) on others for activities of daily living (ADLs- activities such as bathing,
dressing and toileting a person performs daily) and chair/bed-to-chair transfers. During a review of Resident
2's bilateral hip X-ray results, dated 12/21/2025 and timed at 9:14 am, the X-ray results indicated Resident
2 had a suspected acute right femur fracture. During a review of Resident 2's Change In Condition
Evaluation (CIC), dated 12/21/2025 and timed at 1:56 pm, the CIC indicated Resident 2's bilateral hip X-ray
results indicated Resident 2 had a suspected right femur fracture and Resident 2's primary physician
recommended Resident 2 to be transferred to GACH 1 for further evaluation. During a review of Resident
2's Nurses Note (NN), dated 12/21/2025 and timed at 4:30 pm, the NN indicated Resident 2 was picked up
by an ambulance and transferred out to GACH 1 at 4:20 pm. During a review of Resident 2's GACH 1 right
hip X-ray, dated 12/22/2025 and timed at 9:11 am, indicated Resident 2 had an acute right femur fracture.
During an interview on 1/9/2026 at 3:30 pm with the Director of Nursing (DON), the DON stated the facility
did not do an investigation to determine how Resident 2 sustained the right femur fracture and did not
report Resident 2's injury of unknown origin (right femur fracture) to the local Ombudsman (an official
appointed to investigate individuals' complaints against facility administration), to the Police, and to the
State Survey Agency within two (2) hours of obtaining Resident 2's right hip X-ray results. The DON stated
the facility did not follow their policy on investigating injuries of unknown origin. During a review of the
facility's policy and procedure (P&P) tiled, Abuse, Neglect, Exploitation or Misappropriation - Reporting and
Investigating,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055817
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
dated 9/2022, the P&P indicated, All reports of resident abuse (including injuries of unknown origin) .are
reported to local, state, and federal agencies (as required by current regulations) and thoroughly
investigated by facility management. Findings of all investigations are documented and reported.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to investigate an injury of unknown origin for one of ten
sampled residents (Resident 2) after Resident 2's bilateral hip (involving both hips) X-ray (picture or digital
image of the inside of the body) results, dated 12/21/2025 and timed at 9:14 am, indicated Resident 2 had
a suspected acute right femur (thigh bone) fracture (a partial or complete break in the bone). Resident 2
was transferred and admitted to General Acute Care Hospital (GACH) 1 on 12/21/2025 at 4:44 pm.
Resident 2's GACH 1 right hip X-ray results, dated 12/22/2025 and timed at 9:11 am, indicated Resident 2
had an acute right femur fracture. This failure had the potential to place Resident 2 at risk for further injury
and/or harm from abuse and/or other sources. Findings: During a review of Resident 2's admission Record
(AR), the AR indicated Resident 2 was admitted to the facility on [DATE] with diagnoses which included
diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing),
and hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis
(weakness in the arm, leg, and face on one side of the body) following cerebral infarction (stroke, damage
to brain tissue caused by loss of blood flow to a part of the brain). During a review of Resident 2's History
and Physical (H&P, physician's clinical evaluation and examination of the resident), dated 4/19/2026, the
H&P indicated Resident 2 had the capacity to understand and make decisions. During a review of Resident
2's Minimum Data Set (MDS - a resident assessment tool), dated 10/9/2025, the MDS indicated Resident 2
was dependent (helper does all the effort to complete the activity) on others for activities of daily living
(ADLs- activities such as bathing, dressing and toileting a person performs daily) and chair/bed-to-chair
transfers. During a review of Resident 2's bilateral hip X-ray results, dated 12/21/2025 and timed at 9:14
am, the X-ray results indicated Resident 2 had a suspected acute right femur fracture. During a review of
Resident 2's Change In Condition Evaluation (CIC), dated 12/21/2025 and timed at 1:56 pm, the CIC
indicated Resident 2's bilateral hip X-ray results indicated Resident 2 had a suspected right femur fracture
and Resident 2's primary physician recommended Resident 2 to be transferred to GACH 1 for further
evaluation. During a review of Resident 2's Nurses Note (NN), dated 12/21/2025 and timed at 4:30 pm, the
NN indicated Resident 2 was picked up by an ambulance and transferred out to GACH 1 at 4:20 pm. During
a review of Resident 2's GACH 1 right hip X-ray, dated 12/22/2025 and timed at 9:11 am, indicated
Resident 2 had an acute right femur fracture. During an interview on 1/9/2026 at 3:30 pm with the Director
of Nursing (DON), the DON stated the facility did not do an investigation to determine how Resident 2
sustained the right femur fracture and did not report Resident 2's injury of unknown origin (right femur
fracture) to the local Ombudsman (an official appointed to investigate individuals' complaints against facility
administration), to the Police, and to the State Survey Agency within two (2) hours of obtaining Resident 2's
right hip X-ray results. The DON stated the facility did not follow their policy on investigating injuries of
unknown origin. During a review of the facility's policy and procedure (P&P), dated 9/2022, the P&P
indicated, All reports of resident abuse (including injuries of unknown origin) .are reported to local, state,
and federal agencies (as required by current regulations) and thoroughly investigated by facility
management. Findings of all investigations are documented and reported.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055817
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/09/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Monte Vista Healthcare Center
802 Buena Vista Street
Duarte, CA 91010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 4 did an
assessment including vital signs (VS - measurements of the body's basic functions, such as heart rate,
breathing rate, blood pressure, and temperature) and documented the assessment and VS on the medical
record for one of 10 sampled residents (Resident 2) before and after Resident 2 went to an outside doctor's
appointment. This failure had the potential for Resident 2's change in condition to be unmonitored which
could result in delayed care and services.Findings: During a review of Resident 2's admission Record (AR),
the AR indicated Resident 2 was admitted to the facility on [DATE] with diagnoses which included diabetes
mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), and
hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis
(weakness in the arm, leg, and face on one side of the body) following cerebral infarction (stroke, damage
to brain tissue caused by loss of blood flow to a part of the brain). During a review of Resident 2's History
and Physical (H&P, physician's clinical evaluation and examination of the resident), dated 4/19/2026, the
H&P indicated Resident 2 had the capacity to understand and make decisions. During a review of Resident
2's Minimum Data Set (MDS - a resident assessment tool), dated 10/9/2025, the MDS indicated Resident 2
was dependent (helper does all the effort to complete the activity) on others for activities of daily living
(ADLs- activities such as bathing, dressing and toileting a person performs daily) and chair/bed-to-chair
transfers. During a concurrent interview and record review on 1/8/2026 at 1:30 pm with the Director of
Nursing (DON), the DON stated Resident 2 went out to an appointment with a pain doctor (a physician who
specializes in treating chronic pain) on 12/19/2025. The DON was unable to find a Nurses Note (NN) and
an assessment with VS in Resident 2's medical record regarding Resident 2's appointment with the pain
doctor on 12/19/2025. During an interview on 1/9/2026 at 3 pm with Licensed Vocational Nurse (LVN) 4,
LVN 4 stated LVN 4 was assigned to take care of Resident 2 on the day shift (7 am - 3:30 pm) of
12/19/2025. LVN 4 stated on 12/19/2025, Resident 2 had an appointment with the pain doctor and went to
the appointment with Resident 2's spouse. LVN 4 stated when Resident 2 left for and returned from the pain
doctor's appointment on 12/19/2025, LVN 4 did not do an assessment or check Resident 2's vital signs.
LVN 4 stated it is facility policy to complete and do assessments including VS when residents leave for and
return from outside appointments. During an interview on 1/9/2026 at 3:30 pm with the DON, the DON
stated the licensed nurse assigned to the resident should document VS and an assessment when a
resident leaves and returns to the facility for doctor's appointment. During a review of the facility's policy and
procedure (P&P) titled, Charting and Documentation, dated 7/2017, the P&P indicated, All services
provided to the resident, progress toward the care plan goals, or any changes in the resident's medical,
physical, functional or psychosocial condition, shall be documented in the resident's medical record. The
medical record should facilitate communication between the interdisciplinary team regarding the resident's
condition and response to care.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055817
If continuation sheet
Page 4 of 4