F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure one of three residents (Resident 1) received quality
care when Resident 1 was admitted to the facility with a diagnosis of Type 2 Diabetes ([DM2] a chronic
condition when blood sugar levels are persistently high [hyperglycemia]) and continued to have high blood
glucose levels.
Residents Affected - Few
This failure resulted in Resident 1 being transferred to the hospital and had the potential to contribute to the
resident's death the following morning.
Findings:
During a review of Resident 1's Face Sheet, the Face Sheet indicated, Resident 1 was admitted to the
facility on [DATE] with diagnoses that included: DM2 with neuropathy (a type of nerve damage that can
occur if you have diabetes), Chronic Obstructive Pulmonary Disease ([COPD] lung disease causing
restricted airflow and breathing problems), Pneumonia (an infection of the lungs), atherosclerotic heart
disease (a buildup of fats, cholesterol and other substances in the arteries), chronic kidney disease
(kidneys are damaged and cannot filter blood as well as they should), congestive heart failure (heart
muscle is weakened or damaged and cannot pump blood well), high blood pressure, transient ischemic
attack (interruption in blood flow to the brain), and cerebral infarct (stroke-disrupted blood flow to the brain).
During a review of Resident 1's documents from the acute hospital located in the facility's medical record
for Resident 1 indicated, History & Physical (H&P), dated 12/31/24, the H&P indicated, Resident 1 had an
active diagnosis of DM2. Under Additional Current Orders . insulin lispro sliding scale. In addition, under
Assessment and Plan . resume lantus (a long-acting insulin used to control high blood sugar) 5 units daily
and ssi (sliding scale insulin). Further review of documents from the acute hospital indicated, a physician
progress note dated 1/5/25 under Assessment/Plan 3: dm2-continue lantus 5 units daily and ssi. A
physician progress note dated 1/6/25, indicated, Resident 1 was on Lantus sliding scale. The medication
reconciliation sheet from the acute hospital, dated 1/2/25 indicated, insulin lispro sliding scale. There was
no discharge summary from the acute hospital in the facility's medical record for Resident 1.
During a concurrent interview and record review on 1/27/25 at 12:40 p.m. with the Director of Nursing
(DON), Resident 1's Medical Record was reviewed. DON verbalized Resident 1 had a diagnosis of DM2
and was not admitted to the facility with an insulin sliding scale order, but they have a protocol in place to
check the sugar and they checked it daily. The admission nurse put the resident on the protocol for finger
stick checks. Our facility protocol is to call the doctor if the blood sugar result is over 400 and if it is below
70, we have a hypoglycemia protocol in place and we call the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
055826
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055826
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Valley Oaks Post Acute
830 East Chapel Street
Santa Maria, CA 93454
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
doctor. There were some high blood sugar results like 380 and it was more consistently high. It was 230 at
some points and sugar checks are early in the morning at 6:30 a.m. Resident 1 was admitted for
respiratory, maybe the flu.
During a review of Resident 1's Progress Note, dated 1/14/25, by the Physician Assistant, the Progress
Note indicated, This is an [AGE] year-old gentleman with significant past medical history of coronary artery
disease with diastolic dysfunction, COPD, and multiple other medical issues who was admitted for
shortness of breath. Patient was found to have COPD exacerbation with upper respiratory infection with
rhinovirus. Medically, patient was treated and subsequently was sent here for further rehabilitation. The only
mention of Resident 1 having DM2 is under the heading Current Medications, Glucose gel. Under
Assessment/Plan there is no mention of a plan for Resident 1's DM2.
The only mention of Resident 1 having DM2 is under the heading Current Medications, Glucose gel. Under
Assessment/Plan there is no mention of a plan for Resident 1's DM2.
During a review of Resident 1's Progress Notes, dated 1/15/25, the Progress Note indicated, Dr. (name)
was notified at approximately 0550 because the resident ' s finger stick was HI. It was taken twice. Dr.
(name) said to give him 10 units of Lispro and recheck in one hour. At approximately 0715 the finger stick
was retaken and it still read out HI. Message left with Dr. The AM nurse was told about this resident ' s
finger sticks and the insulin was given. She was told that the fingerstick was retaken and it read out HI.
There was no order written or signed by the physician for the 10 units of Lispro. There were no further
progress notes regarding Resident 1's glucose until 1/17/25. Resident 1's blood glucose level was
documented on the MAR on 1/16/25 as 388.
During a concurrent interview and record review on 1/27/25 at 1:05 p.m. with Licensed Nurse (LN 1)
Resident 1's Medication Administration Record (MAR) was reviewed and indicated, blood sugar checks
began on 1/9/25 with a result of 144 fasting. LN 1 further verbalized Resident 1's blood sugar kept getting
higher, it was 252 the next day then 385 and the next day 390. Our standard is to notify the doctor if it is
above 400. The night shift nurse notified the doctor on 1/15/25 at 5:58 a.m. and the order received from the
doctor was to give 10 units of Lispro and check in one hour, then it was checked at 7:15 a.m. and it was
reading HI and that was during shift change and Resident 1 was endorsed to the next nurse. LN 1
verbalized there was no further documentation about blood sugars until 1/17/25 when Resident 1's blood
sugar had another high result and that is when they sent Resident 1 out.
During a review of Resident 1's Health Status Note, created 1/25/25, the Note indicated Late entry, This
note is a follow up to: 1/17/2025 06:55 Health Status note. Effective Date 1/18/25 at 01:21. Administered 10
units of Lispro as per order at 0645. Resident is alert and verbally responsive. Rechecked fingerstick at
0720am, result 482mg/dl. Oncoming nurse made aware.
During a review of Resident 1's Health Status Note, created 1/26/25, the Note indicated Late entry, This
note is a follow up to: 1/17/2025 16:14 Health Status note. Effective Date 1/17/25 at 10:05. 7:30 Pt in bed,
arousable. Breakfast being served to the residents. Around 8:15, pt in bed awake and responsive.
Fingerstick re checked, high. MD was notified. Aware of the 10 units administered in the morning. MD
stated he will do rounds. Around 9, pt awake in bed and stated he did not feel like eating. But routine
morning meds given and tolerated well. VS WNL. O2 at 96 via NC. Fingerstick re checked at this time at
398. Around 9:40 MD in the facility was notified of patients events regarding his BS (blood sugar) .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055826
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055826
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Valley Oaks Post Acute
830 East Chapel Street
Santa Maria, CA 93454
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 1's, Order Summary Report, dated 1/17/25, the Order indicated, Insulin Lispro
subcutaneous Pen-Injector 200 unit/ml inject as per sliding scale . subcutaneously before meals for
Hyperglycemia. Notify MD if BS <70 or >400; Insulin Lispro subcutaneous Pen-Injector 200 unit/ml
inject as per sliding scale . subcutaneously at bedtime for Hyperglycemia .
During a review of Resident 1's Weights and Vitals Summary (WVS), the WVS indicated, blood sugar
results as follows:
1/9/25 - 144 mg/dl (milligrams per deciliter, a unit of measurement) at 6:38 a.m.
1/10/25 - 252 at 6:47 a.m.
1/11/25 - 385 at 6:30 a.m.
1/12/25 - 390 at 6:17 a.m.
1/13/25 - 296 at 6:30 a.m.
1/14/25 - 389 at 6:24 a.m.
1/15/25 - 498 at 6:10 a.m.
1/16/25 - 388 at 5:31 a.m.
1/17/25 - 500 at 6:03 a.m.
During a review of American Medical Response (AMR), document, dated 1/17/25 at 9:48 a.m., the AMR
indicated, The patient was found laying on his bed at the SNF. He was A/Ox0. Staff said he is normally
A/Ox4. They said he wasn ' t acting normal and they checked his BG. They said it read High. I was unable
to get a BG, ours read E-S. He was trauma. Skin signs were normal. Lung sounds rhonchi (low pitched
rattling sound) No signs of vomiting. He had a clear open airway. Report and transfer care to the RN.
During a review of Resident 1's Emergency Department (ED), document, dated 1/17/25, ED indicated,
Reason for visit; clinical diagnosis: altered mental status . Medication list, home meds as of 1/17/25 insulin
glargine order date 7/22/18, insulin Lispro order date 7/22/18 .
During a review of Resident 1's hospital Discharge Summary, dated 1/18/25, the Discharge Summary
indicated, Final diagnoses: 1. Diabetic ketoacidosis with coma. 2. Acute kidney injury related to diabetic
ketoacidosis. 3. Ventricular tachycardia (serious heart rhythm disorder with a rapid, irregular heartbeat .
Resident 1 (name) is an unfortunate [AGE] year-old man who presented to the ED from the nursing home
he was rehabilitating at and was noted to have obtundation. He was sent to the ED and was found to be in
diabetic ketoacidosis with his blood glucose at 862. He was with AKI (Acute Kidney Failure) as well with a
creatinine of 2.5 and a BUN of 50 . he was extremely dehydrated, somnolent, not really responding to
questions appropriately and confused. He was given IV fluid, started on insulin drip and admitted to the
ICU. Overnight, the patient ' s blood glucose levels dropped into the 250 range . he had sporadic low blood
pressures . later he was noted in the ICU to have persistent bradycardia into the 50's and then at 3:35 he
developed ventricular tachycardia and subsequently asystole. Time of death was 3:38 a.m. on 1/18/25.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055826
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055826
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Valley Oaks Post Acute
830 East Chapel Street
Santa Maria, CA 93454
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of the facility's policy and procedure (P&P) titled, Nursing care of the older adult with
diabetes mellitus, revised November 2020, the P&P indicated, Purpose. To provide an overview of diabetes
in the older adult, its symptoms and complications, and the principles of glucose monitoring. For further
diabetes education and guidelines, refer to the provider orders and instructions as well as the American
Diabetes Association, Standards of Medical Care in Diabetes. Symptoms associated with Diabetes 1)
Hyperglycemia. Uncontrolled diabetes from lack of insulin or inadequate insulin results in hyperglycemia
(blood sugar above target levels) . 2) Diabetic ketoacidosis (DKA) (diabetic coma). Ketoacidosis occurs
when hyperglycemia is untreated and the cells begin to metabolize fat for energy . DKA is a life-threatening
emergency that needs immediate medical attention .
During a review of the facility's P&P titled, Attending Physician Responsibilities/Documentation, revised
August 2014, the P&P indicated, The Attending Physicians shall be the primary practitioners responsible for
providing medical services and coordinating the healthcare of each resident in the facility. Each attending
physician will be responsible for the following: 1) Accepting responsibility for initial and subsequent resident
care; 4) Providing appropriate resident care; 5) Providing appropriate, timely medical orders; Providing
appropriate, timely, and pertinent documentation . Accepting Responsibility for Resident Care 1) The
Attending Physician will assess new admissions in a timely fashion, according to the individual's medical
stability. 2) The Attending Physician will seek, provide, and analyze information regarding a resident ' s
current status, recent history, and medications and treatments to enable safe, effective continuing care . 2b)
The review should be extensive enough to ensure that the current approach overall is consistent with the
individual's medical condition, goals, prognosis, and wishes. Providing Appropriate Care 3) In consultation
with facility staff, the Physician will identify appropriate treatments and services, consistent with each
individual's diagnoses, condition, prognosis, and wishes .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055826
If continuation sheet
Page 4 of 4