F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure necessary services were provided for two
of three sampled residents (Resident 1 and Resident 2) when Resident 1 went one week (6/19/24-6/26/24)
without receiving a shower and Resident 2 did not have a shower for six days.
Residents Affected - Few
These failures placed Resident 1 and Resident 2 at risk for poor hygiene, poor skin integrity, increased risk
of infection, and self-isolation.
Findings:
a. Review of Resident 1's admission record indicated Resident 1 was admitted with diagnosis of
generalized weakness and difficulty walking.
Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 6/12/24, in section GG
(functional abilities and goals) and section E (ability to shower/bathe self) indicated Resident 1 needed
partial to moderate assistance with bathing and other Activities of Daily Living (ADL's).
During an interview with Resident 1 on 7/2/24, at 2:26 PM, Resident 1 stated, Sometimes they only do
showers once a week. They keep saying they have too many people to shower. Resident 1 also stated,
Sometimes I'll get a shower once a week and sometimes not at all. Resident 1 stated bed baths were
offered in place of a shower. Resident 1 stated the facility did not offer a choice of a shower when she
received a bed bath. Resident 1 stated, I would prefer to have a shower and have never refused a shower.
Resident 1 stated, I feel awful all over when I don't get a shower.
During an interview on 7/2/24 at 2:26 PM, with Family Member (FM) 1, in response to Resident 1's missed
showers, FM 1 stated, Usually I'll get involved and they'll put her on the schedule. FM 1 also stated, I've had
to talk to them [facility] three times about her showers. She's been here since the beginning of June.
b. Review of Resident 2's admission record indicated Resident 2 was admitted for generalized weakness
and rehabilitation.
During a concurrent Interview and record review with Certified Nurse Assistant (CNA) 1 on 7/2/24, at 2:44
PM, Resident 2's document titled, Task: Shower, dated 6/5/24 through 7/2/24, was reviewed. CNA 1 stated
showers were given twice a week. CNA 1 stated when residents were new admissions, sometimes they
were put on the schedule right away. CNA 1 explained, sometimes a resident was placed on the morning
shift but not given a group (CNA the resident was assigned to). CNA 1 stated staff needed to double check
both schedules or the showers could be missed. CNA 1 stated Resident 2 complained about her shower
not being given to her family member. CNA 1 stated Resident 2's family member
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055833
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055833
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/02/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Fulton Gardens Post Acute, LLC
537 E. Fulton Street
Stockton, CA 95204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
complained to staff over a period of three or four days about Resident 2 not getting a shower. CNA 1 stated
Resident 2's family member ended up giving a shower to Resident 2. CNA 1 confirmed the documentation
in the clinical record of missed showers for both Resident 1 and Resident 2.
During a concurrent interview and record review with Licensed Nurse (LN) 1, on 7/2/24 at 3:11 PM, LN 1
stated showers were given twice a week. LN 1 confirmed no showers were documented as given for
Resident 1 from 6/19/24 to 6/26/24. LN 1 stated Resident 2 should have had a shower on 6/15/24, but it
was missed. LN 1 stated there was no reason documented for Resident 1 and Resident 2's missed
showers, and no documentation of a refusal from either Resident 1 or Resident 2. LN 1 stated Resident 1's
preference for a shower over a bed bath should have been honored. LN 1 indicated residents missing their
showers could cause residents to become dirty, smell bad, and placed residents at risk for skin breakdown
and complications.
During a concurrent interview and record review with the Director of Staff Development (DSD) on 7/2/24 at
4:41 PM, the DSD stated the CNAs were supposed to double check the master shower sheet (A document
of all of the showers scheduled for the facility). The DSD stated Resident 2 made a complaint about not
receiving her showers. The DSD stated Resident 2 should have received a shower on Sunday 6/15/24,
however the shower was missed. The DSD stated the risk of Resident 1 and Resident 2 missing their
showers could result in issues such as feeling dirty and not wanting to leave their room due to having a foul
body odor. The DSD stated showers should have been given as scheduled. The DSD confirmed that this
practice of the residents missing their scheduled showers did not meet her expectations of the staff.
During an interview with the Administrator on 7/2/24 at 5:00 PM, the Administrator stated her expectation
was for all residents to have a shower twice weekly. The Administrator mentioned that showers may be
missed under extenuating circumstances however confirmed that was not the case for Resident 1 and
Resident 2 missing their showers.
Review of the facility policy, Dignity and Respect, revised March 2023 indicated, .Residents shall be treated
with dignity and respect at all times .means the resident will be assisted in maintaining and enhancing his
or her self-esteem and self-worth . Residents shall be groomed as they wish to be groomed .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055833
If continuation sheet
Page 2 of 2