F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide care in a manner that maintained or
enhanced a resident's dignity and respect in full recognition of his individuality for one (1) of one sampled
resident (Resident 32) by ensuring the facility staff was observed standing over the resident while assisting
during a meal.
This deficient practice had the potential to affect Resident 32's self-esteem and self-worth.
Findings:
A review of Resident 32's admission Record indicated the resident was initially admitted to the facility on
[DATE] and re-admitted on [DATE] with diagnoses that included hyperlipidemia (a condition in which there
are high levels of fat particles (lipids) in the blood) and type II type 2 diabetes mellitus (a medication
condition characterized by the body's inability to regulate blood sugar level).
A review of the History and Physical Examination (H&P) dated 05/14/2024, indicated Resident 32 does not
have the capacity to understand and make decisions.
A review of Resident 32's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 05/17/2024, indicated Resident 32 had severely impaired cognitive skills (mental action or process of
acquiring knowledge and understanding) in decision making and required partial/moderate (helper does
less than half the effort) assistance with toileting hygiene, shower/bathe self, lower body dressing, and
putting on/taking off footwear.
During a meal observation on 06/11/2024 at 12:50 PM, at Resident 32's room, Resident 32 was lying in a
lowered bed with the head-of-bed elevated. Certified Nursing Assistant 4 (CNA) stood on the left side of the
bed while assisting Resident 32 to eat. There was a two-foot height difference between Resident 32's
lowered position and CNA 4 standing position while spoon-feeding. There was no chair observed in
Resident 32's room.
During an interview on 06/11/2024 at 01:26 PM, CNA 4 stated he did not sit while assisting Resident 32 to
eat. CNA 4 stated it was not appropriate for him to be standing when feeding a resident.
During an interview on 06/12/2024 at 02:25 PM, the facility's Director of Nursing (DON) stated that staff
was supposed to be at eye level and sitting down while assisting residents during meals to promote
resident independence and dignity in dining.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 21
Event ID:
055845
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
A review of facility's policies and procedures titled, Dignity revised dated 02/2024, indicated residents are
treated with dignity and respect at all time and residents are provided with a dignified dining experience.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 2 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, Interview, and record review, the facility failed to ensure call light was within reach for one of
eight sampled residents (Resident 11).
Residents Affected - Few
This deficient practice has the potential to delay necessary assistance, not meeting the needs of the
resident promptly. Ensuring that the call light is always within reach is crucial for the safety and well- being
of resident. The delay in in meeting the resident's needs for assistance can lead to frustration, falls and
accidents.
Finding:
A review of Resident 11's admission Record indicated the resident was originally admitted to the facility on
[DATE], with diagnoses that included repeated falls and abnormalities of gait (walking pattern) and mobility.
A review of Resident 11's Care Plan, dated 2/6/2023, indicated the resident was high risk for falls. Resident
11's care plan further indicated to strongly reinforce the use of call light for assistance.
A review of Resident 11's Minimum set data (MDS - a comprehensive assessment and care screening tool)
dated 1/30/ 2024, indicated Resident 11 had severely impaired cognitive skills and required extensive
assistance for bed mobility, transfer, toilet use, personal hygiene, and bathing.
During an observation on 6/10/2024 at 1:14 p.m., Resident 11 was observed in the room, sitting in the
wheelchair with lunch tray positioned in front of her on the bedside table. Resident 11 was observed no
staff present to assist the resident with the meal, nor call light in reach to for needed assistance.
During a concurrent observation and interview on 6/10/2024 at 1:15 p.m. with CNA 4 in Resident 11's room,
CNA 4 verified the call light was not within reach of Resident 11. CNA 4 stated the importance of having a
call light within reach is important in case of emergencies like choking while a resident is eating and to
receive help quickly.
A Review of the facility's policy and procedure Revised on 10/2010, and titled, Answering the Call light,
indicated the purpose of this procedure is to respond to the resident's requests and needs. General
guidelines when the resident is in bed or confined to a chair be sure the call light is within easy reach of the
resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 3 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to and the facility must promote and facilitate resident self-determination through
support of resident choice.
Based on observation, interview, and record review, the facility failed to ensure one of eight sampled
residents (Resident 46), was informed of where to find the facility's monthly and alternative, breakfast,
lunch, and dinner menu.
This deficient practice denied the resident the right to choose and participate in food choices, leading to
feelings of helplessness and loss of autonomy, which can have negative impacts on their overall wellbeing.
Findings:
A review of the admission Record indicated Resident 46 was admitted to facility on 05/08/2024, with the
diagnoses of right femur fracture (hip fracture or break), abnormality of gait (walking abnormality) and
mobility.
A review of the History and Physical dated 05/17/2024, indicated Resident 46 had the capacity to
understand and make decisions.
A review of Resident 46's care plan dated 05/09/2024, indicated Resident 46 had nutritional risk for weight
changes and risk for variable intake of nutrition due to poor appetite. The care plan interventions indicated
for dietary service to assess likes and dislikes, food preferences, and to offer alternatives.
A review of the Minimum Date Set (MDS - a standardized assessment and care planning tool) dated
05/12/2024, indicated Resident 46 required partial assistance to complete any activities such as walking
with or without a crutch.
During a concurrent observation and interview on 06/10/2024 at 11:43AM with Resident 46, observed no
visible food menu posted in the resident's room. Resident 46 stated if he did not like what is being served,
the resident notifies the dietitian. Resident 46 stated if he asked for an alternative meal, it sometimes takes
as long a one - two hours before resident can eat. Resident 46 stated he had never been informed by staff
that he could choose from an alternative menu.
During an interview on 06/11/2024 at 01:07 PM with LVN 4, LVN 4 stated the weekly food menu is kept in
the residents' rooms.
During an interview on 06/11/2024 at 02:15 PM with the RD, the RD stated we keep a regular menu in the
resident's room.
During an interview on 06/11/2024 at 02:28 PM with the DS, the DS stated if a resident does not like the
meal that is being served, the facility have prepared alternative meals ready for exchange.
During a concurrent observation and interview on 06/12/2024 at 08:38 AM with LVN 1, observed no menu
posted in a resident's room. LVN 1 stated not seeing a menu in the resident's room. LVN 1 stated the facility
keep the menu in the hallway and in front of the kitchen. LVN 1 stated the resident would need to go to
hallway or in front of the kitchen to view the menu. LVN 1 stated the resident would not know what is being
served until the meal has been served.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 4 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0561
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 06/12/2024 at 09:43 AM with DS, stated we only make alternative meals per
request. Stated we have no meals ready to go. Stated alternative meals are not premade, the resident must
wait until the meal is prepared.
During an interview on 06/12/2024 at 02:03PM with Resident 46 stated, I do not know where the food menu
is posted. Stated I do not get out of bed myself and my vision is poor.
During an interview on 06/12/2024 at 02:19 PM with family member of Resident 46 stated, I do not believe
my mother was told of where the menu was posted. Family member stated I was not informed of an
alternative menu being available, nor was I aware of location of food menu.
A Review of the facility's Policy and Procedure titled, Resident Food Preferences revised December 2008,
indicated the Dietitian and nursing staff will accommodate resident preferences and Food Services
Department will offer a limited number of food substitutes for individuals who do not want to eat the primary
meal.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 5 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a copy of an Advance Health Care Directives form
(AHCD - written statement of a person's wishes regarding medical treatment made to ensure those wishes
are carried out should the person be unable to communicate them to a doctor) readily available for review in
the medical record of one (1) of 3 sampled residents (Resident 162).
This deficient practice had the potential to cause conflict in carrying out the resident's wishes regarding
health care.
Findings:
A review of the admission record indicated Resident 162 was admitted on [DATE], with diagnoses that
included hyperlipidemia (a condition in which there are high levels of fat particles (lipids) in the blood) and
major depression (a common and serious medical illness that negatively affects how the person feels, the
way they think and how they act).
A review of the History and Physical Examination (H&P) dated 5/30/24, indicated Resident 162 has
fluctuating capacity to understand and make decision.
A review of the Minimum Data Set (MDS, a standardized assessment and care-screening tool), dated
6/2/24, indicated Resident 162 indicated the resident's cognitive skill (mental action or process of acquiring
knowledge and understanding for daily decision-making) was moderately impaired. The MDS indicated that
Resident 162 required setup or clean-up assistance (helper assists only prior to or following the activity)
with eating and oral care and Resident 162 required partial/moderate (helper does less than half the effort)
assistance with eating, toileting hygiene, and shower/bathe self.
A review of Resident 162's Physician Orders for Life-Sustaining Treatment (POLST-a form that gives
seriously ill patients more control over their end-of-life care) dated 6/1/24, indicated Resident 162 had an
Advance Health Care Directive.
During a concurrent record review and interview with Licensed vocational Nurse (LVN) 2 on 6/10/24 at 1:13
PM. The LVN 2 stated there was no AHCD filing in the Resident 162's medical chart. The LVN 2 stated it is
important to have the AHCD in the residents' charts to know what his wishes.
During a concurrent record review and interview with the Director of Nursing (DON) on 6/13/24 at 2:28 PM,
the DON stated that Resident 162's AHCD Acknowledgement form, dated 6/1/24, indicated that Resident
162 has an Advance Directive. The DON stated if resident already had Advance Directive, the staff should
obtain a copy of the Advance Directive and place it in the resident's medical record. The DON stated The
AHCD let the staff know what the residents' wishes were.
During a concurrent record review and interview with the Social Service Director (SSD) on 6/13/24 at 4:23
PM, The SSD stated Family (FAM) 1 has the the original copy of Resident162's AHCD and she was
supposed to give a copy to facility. The SSD stated there was no documentation that follow-up was done to
obtain a copy of the Advance Directive from Resident 162's FAM 1.
A review of the facility's policy and the procedure titled Advance Healthcare Directives, revised
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 6 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
Level of Harm - Minimal harm
or potential for actual harm
dated December 2021, indicated that upon admission, social service director (SSD) or the admission staff
or designee will inform the resident of his/her right to execute an AHCD. If the resident has an AHCD, the
SSD, admission staff or designee will place a copy of the AHCD in the resident ' s medical record and will
notify the IDT of the existence of the document.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 7 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to formulate a care plan for one out of 22 total
sample residents (Resident 35) who did not understand the formal language in the facility and did not have
a care plan to address the resident's communication needs.
This deficient practice had the potential to lead to miscommunication between staff and the resident and
the delay in the delivery of care for Resident 35.
Findings:
A review of Resident 35's admission record indicated Resident 35 was originally admitted to the facility on
[DATE], readmitted on [DATE], with diagnoses that included encephalopathy (damage or disease that
affects the brain), diabetes mellitus (a chronic disease that result in high blood sugar levels in the blood),
and muscle weakness.
A review of Resident 35's History and Physical (H&P), dated 5/15/2024, indicated the resident does not
have the capacity to understand and make decisions.
A review of Resident 35's Minimum Data Set (MDS, a comprehensive standardized assessment and
screening tool), dated 5/18/2024, indicated the resident has moderate cognitive impairment. The MDS also
indicated the resident requires supervision (helper provides verbal cues and/or touching/steadying
assistance as resident completes activity) for activities such as eating (the ability to use utensils to eat).
A review of Resident 35's IDT (Interdisciplinary Team- team of staff that work together to develop the plan
of care for the residents in the facility) Care Conference Notes, dated 5/15/2024, indicated the resident was
able to verbalize needs in a foreign language.
A review of Resident 35's Social Services admission Assessment, dated 5/15/2024, timed at 10:58 AM,
indicated the Resident 35's spoken language was a foreign language.
A review of Resident 35's care plans did not have documented evidence for the presence for a care plan
that addresses the resident's communication needs.
During a concurrent observation and interview on 6/12/2024 at 10:57 AM inside Resident 35's room with
Certified Nursing Assistant (CNA) 8, Resident 35 was observed speaking in a non-English language while
CNA 8 was providing care to Resident 35. CNA 8 stated she does not speak Resident 35's language and
Resident 35 does not speak English.
During a concurrent interview and record review on 6/12/2024 at 10:59 AM with Licensed Vocational Nurse
(LVN) 5, Resident 35's care plans were reviewed. LVN 5 stated Resident 35 does not have a care plan for
the resident's communication needs. LVN 5 stated Resident 35 should have a care plan for communication
needs because the resident does not understand and speak the formal language in the facility. LVN 5
stated the care plan will help staff in formulating ways to facilitate communication between staff and
Resident 35.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 8 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During an interview on 6/13/2024 at 9:48 AM with Director of Nursing (DON), DON stated Resident 35 only
understands and communicates using foreign language. The DON stated there should be a care plan to
address the resident ' s communication needs. DON stated there should be a plan for when the resident
needs to speak with staff, especially during the delivery of care.
A review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive Person-Centered,
revised 12/2016, indicated the comprehensive, person-centered care plan will incorporate identified
problem areas. The P&P also indicated the care plan will aid in preventing or reducing decline in the
resident's functional status and/or functional levels.
Event ID:
Facility ID:
055845
If continuation sheet
Page 9 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed provide a communication tool for one of 22 total
sample residents (Resident 35) who did not understand the formal language, was not provided a
communication board (a communication device, usually a whiteboard and a marker, used to facilitate
communication between resident and staff).
Residents Affected - Few
This deficient practice had the potential to lead to miscommunication between staff and the resident and
the delay in the delivery of care for Resident 35.
Findings:
A review of Resident 35's admission record indicated Resident 35 was originally admitted to the facility on
[DATE], readmitted on [DATE], with diagnoses that included encephalopathy (damage or disease that
affects the brain), diabetes mellitus (a chronic disease that result in high blood sugar levels in the blood),
and muscle weakness.
A review of Resident 35's History and Physical (H&P), dated 5/15/2024, indicated the resident does not
have the capacity to understand and make decisions.
A review of Resident 35's Minimum Data Set (MDS, a comprehensive standardized assessment and
screening tool), dated 5/18/2024, indicated the resident has moderate cognitive impairment. The MDS also
indicated the resident requires supervision (helper provides verbal cues and/or touching/steadying
assistance as resident completes activity) for activities such as eating (the ability to use utensils to eat).
A review of Resident 35's IDT Care Conference Notes, dated 5/15/2024, indicated the resident was able to
verbalize needs in a foreign language.
A review of Resident 35's Social Services admission Assessment, dated 5/15/2024, timed at 10:58 AM,
indicated the Resident 35's speaks a foreign language.
During a concurrent observation and interview on 6/12/2024 at 10:57 AM inside Resident 35's room with
Certified Nursing Assistant (CNA) 8, Resident 35 was observed speaking in a non-English language while
CNA 8 was providing care to Resident 35. CNA 8 stated she does not speak Resident 35's language and
Resident 35 does not speak the formal language in the facility. CNA 8 stated Resident 35 does not have a
communication board.
During an interview on 6/12/2024 at 10:59 AM with Licensed Vocational Nurse (LVN) 5, LVN 5 stated
Resident 35 does not speak English. LVN 5 stated Resident 35 should have a communication board to help
the resident communicate with staff.
During an interview on 6/13/2024 at 9:48 AM with Director of Nursing (DON), DON stated Resident 35 only
understands and communicates in a foreign language. DON stated Resident 35 should have a
communication board for when Resident 35 needs to communicate with staff, especially while Resident 35
is receiving care. DON stated using other ways to communicate, such as via a phone translator, will not be
adequate to immediately address the resident ' s communication needs.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 10 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's policy and procedure (P&P) titled, Communication with Persons with Limited
English Proficiency, revised 6/2024, indicated language assistance will be provided through the use of
interpreters and a communication board. The P&P indicated the communication board will be available in
the resident ' s room that is easily accessible to the resident and staff. The P&P also indicated staff will
utilize the communication board to meet the needs of the resident.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 11 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of three sampled residents
(Resident 106), received care and services for urine and bowel incontinence (no control) care promptly and
after each incontinent episode as indicated in the resident's care plan and the facility's policy and
procedure. Resident 106 waited one hour before she was assisted to be cleaned and brief to be changed
due to incontinent.
Residents Affected - Few
This deficient practice could result in discomfort and pain due to skin breakdown that could lead to skin
infection.
Findings:
A review of Resident 106's admission Record indicated Resident 106 was initially admitted to the facility on
[DATE] and readmitted on [DATE] with diagnosis that included muscle wasting and atrophy (decrease in
size of muscle tissue), generalized muscle weakness, diabetes mellitus (a condition that happens when the
blood sugar is too high), osteoporosis (a condition with a decrease in the amount and thickness of bone
tissue, which causes the bones to become weak and break more easily), and urinary tract infection (UTI, a
condition in which bacteria invade and grow in the urinary tract which includes the organs that make urine
and remove it from the body).
A review of Resident 106's Minimum Data Set (MDS- a comprehensive assessment and screening tool)
dated 5/5/24 indicated, Resident 106 ' s cognitive skills for daily decision making was severely impaired
(difficulty with or unable to make decisions, learn, remember things) and was dependent (helper does all of
the effort with assistance of two or more helpers was required for the resident to complete the activity) in
toilet hygiene (the ability to maintain perineal hygiene, adjust clothes before and after using the toilet,
commode, bedpan, or urinal) and personal hygiene (the ability to maintain personal hygiene, including
combing hair, washing/drying face and hands).
A review of Resident 106's History and Physical, dated 5/4/24, indicated Resident 106 did not have the
capacity to understand and make decisions.
A review of Resident 106's Weekly Summary, dated 6/12/24 at 8:10 PM, indicated from 6/5/24 to 6/12/24
that Resident 106's mental status was alert and confused. The record indicated Resident 106 needed
substantial/maximal assistance (helper does more than half the effort, lifts or holds trunk or limbs) in
toileting hygiene and personal hygiene.
A review of Resident 106's Care Plan (a document that outlines the facility ' s plan to provide personalized
care to a resident based on the resident ' s needs), dated 5/5/24, indicated Resident 106 ' s was at risk for
UTI, and skin breakdown due to total incontinence. The care plan goal was for Resident 106 to be kept
clean, dry, odor free, and free from skin breakdown daily and without sign/symptoms of UTI. The
interventions included to answer call light promptly and provided incontinence care after each incontinent
episode.
During a concurrent observation and interview on 6/10/24 at 11:15 AM in Resident 106's room, Resident
106 was observed lying in bed tapping on the right bed siderail multiple times, Resident 106 stated, she
had urinated in her incontinent brief and needed somebody to help her with brief change.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 12 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an observation on 6/10/24 at 11:27 AM in the hallway outside of Resident 106's room, two facility's
staffs were observed walking by Resident 106 room while Resident 106 continued to tap on the side rails
multiple times.
During an observation on 6/10/24 at 11:45 AM in the hallway outside of Resident 106's room, three facility's
staffs were observed walking by the resident ' s room while Resident 106 was calling out Help! Please,
please, somebody helps! with multiple tapings on the siderails.
During a concurrent observation and interview on 6/10/24 at 12:08 PM in Resident 106 ' s room, Certified
Nurse Assistant (CNA) 1 was observed assisting Resident 106 with brief change. CNA 1 stated, she was
busy with other tasks and was helping another resident in the room next door when she heard Resident
106 yelling for help. CNA 1 stated, she had to finish assisting the other resident first before she could assist
Resident 106. CNA 1 stated, Resident 106's brief was wet and needed to be changed. CNA 1 stated, she
should have asked other staff to assist Resident 106 right when she heard Resident 106 calling for help.
During an interview on 6/12/24 at 11:5 AM with Licensed Vocational Nurse (LVN) 1, LVN 1 stated, brief
change for incontinent residents should be immediately because sitting on a wet brief for an hour could
damage the skin. LVN 1 stated, if the CNA was busy, and heard that a resident was calling for help, she
expected the CNA to let her know right away so that she could help right away. LVN 1 stated, she did not
receive any request for help from any CNA on 6/10/24.
During an interview on 6/12/24 at 12:31 PM with CNA 2, CNA 2 stated, Resident 106 was known to tap on
the side rails or her bedside table when she called for help aside from pressing the call light.
During an interview on 6/13/24 at 3:07 PM with the Director of Staff Development (DSD), the DSD stated,
incontinent resident had a high risk for skin breakdown. The DSD stated, she expected CNA 1 to come and
assist Resident 106 right away. The DSD stated, if CNA 1 was busy, CNA 1 should have called for help,
because it was not acceptable for the residents to wait for one hour before they receive the help they
needed. The DSD stated, sitting on a wet diaper could increase the risk of skin breakdown and their health
could decline.
A review of the facility's Policy and Procedure (P&P) titled Activities of Daily Living (ADLs), Supporting,
revised March 2018, indicated appropriate care and services will be provided for residents who are unable
to carry out ADLs independently including appropriate support and assistance with hygiene (bathing,
dressing, grooming, and oral care), and elimination (toileting).
A review of the facility's P&P titled Prevention of Pressure Injuries, revised April 2020, indicated preventions
for pressure injuries including skin care by keeping the skin clean and hydrated, and cleaning promptly after
episodes of incontinence.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 13 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the facility provided respiratory care as
indicated in the facility's policy and procedure and plan of care for one out of 22 residents (Resident 24)
with a physician order to receive continuous oxygen therapy was observed with an empty oxygen tank that
required a refill.
Residents Affected - Few
This deficient practice had the potential to cause Resident 24 to suffer complications associated to
inadequate oxygen intake such as shortness of breath.
Findings:
A review of Resident 24's admission record indicated the resident was originally admitted on [DATE] and
was readmitted on [DATE] with diagnoses that included asthma (inflammation and muscle tightening
around the airways, which makes it harder to breathe), chronic obstructive pulmonary disease (lung
disease causing restricted airflow and breathing problems), and respiratory failure (a serious condition that
makes it difficult to breathe).
A review of Resident 24's history and physical (H&P), dated 6/3/2024, indicated the resident does not have
the capacity to understand and make decisions.
A review of Resident 24's Minimum Data Set (MDS, a comprehensive standardized assessment and
screening tool), dated 5/8/2024, indicated Resident 24 has severe cognitive (ability to process information)
impairment. The MDS also indicated Resident 24 was assessed to have shortness of breath when lying flat.
A review of Resident 24's Order Summary Report, dated 6/12/2024, included an order of Oxygen at 2
L/min (Liters, unit of measure, per minute) via N/C (Nasal cannula, a thin plastic tube used to deliver
oxygen from a source to a person ' s nares) continuously every shift.
A review of Resident 24's care plan for oxygen, initiated on 7/18/2023, indicated the resident needs
continuous oxygen therapy for shortness of breath.
During an observation on 6/10/2024 at 12:43 PM inside Resident 24's room, Resident 24 was observed
sitting on the wheelchair, eating. Resident 24 was observed using a nasal cannula that was connected to
an oxygen tank. The oxygen tank ' s gauge dial was observed pointing at the word refill.
During a concurrent observation and interview on 6/10/2024 at 1:14 PM inside Resident 24's room with
Licensed Vocational Nurse (LVN) 5, LVN 5 stated Resident 24 ' s oxygen tank was empty because the dial
pointed to refill and was on red. LVN 5 stated he was not sure when the oxygen tank was last checked and
who connected the resident to the oxygen tank. LVN 5 stated Resident 24 could have had an episode of
shortness of breath because the resident was not receiving any oxygen.
During a concurrent interview and record review on 6/11/2024 at 3:11 PM with LVN 5 of Resident 24's
medical records, LVN 5 stated there was no documented evidence that Resident 24's oxygen tank was
assessed. LVN 5 stated there was also no documentation pertaining to Resident 24 getting set up to use
the oxygen tank.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 14 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent interview and record review on 6/13/2024 at 9:48 PM with Director of Nursing (DON),
the facility's policy and procedure (P&P) titled, Oxygen Administration, revised 10/2010, was reviewed.
DON stated the P&P indicated nursing staff should document in the resident's medical records when
residents are set up to use oxygen tanks. DON stated only licensed nursing staff, such as LVN or
Registered Nurses, could assess and set up residents to use oxygen tanks. DON stated part of the
assessment performed by licensed nurses included checking the level of the oxygen tank. DON stated if
licensed staff only documented that Resident 24 was transitioned to an oxygen tank, the resident's oxygen
tank would not have gone down to empty.
A review of the facility ' s P&P titled, Oxygen Administration, revised 10/2010, indicated a step in the
administration of oxygen included for staff to observe the resident upon set up and periodically thereafter to
be sure oxygen is being tolerated. The P&P also indicated after completing the oxygen setup, the following
information should be recorded in the resident ' s medical record:
1. The date and time that the procedure was performed.
2. The name and title of the individual who performed the procedure.
3. The rate of oxygen flow, route, and rationale.
4. The frequency and duration of the treatment.
5. The reason for PRN (as-needed) administration.
6. All assessment data obtained before, during, and after the procedure.
7. How the resident tolerated the procedure.
8. If the resident refused the procedure, the reason(s) why and the intervention taken.
9. The signature and title of the person recording the data.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 15 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Observe each nurse aide's job performance and give regular training.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview, and record review, the facility failed to complete a performance review by completing
the Annual Core Clinical Competencies (ACCC, an assessment and training on the Certified Nurse
Assistant(s) (CNA) the ability to perform clinical nursing care). In addition, the facility did not have a system
in place to keep track of the CNA's performance evaluation to ensure three of five CNAs (CNA 1, CNA 2
and CNA 3) were evaluated for their competencies annually and provided training based on the outcome of
the review for each of the CNAs.
Residents Affected - Some
This failure had a potential to result in the facility's resident's population based on the Facility Assessment
(an assessment to make decisions about direct care staff needs, as well capabilities to provide services to
the residents) not to receive quality care services from CNAs with insufficient skills and competencies.
Findings:
A review of the facility's undated Tracking log, indicated there was no tracking for the facility's CNA's ACCC
that indicated which CNA required the training.
During an interview on 6/13/2024 at 2:08 PM with Registered Nurse (RN) 1, RN 1 stated, she used to
assist the facility as the Director of Staff Development (DSD) and has been helping to train the new DSD.
RN 1 stated, all CNAs were required to have yearly clinical skills competency check. RN 1 stated, she
based on the CNAs month of hire for the CNA's ACCC due date. RN 1 stated, once completed, she would
file the CNAs' ACCC to the Administrator (ADM)'s office for records. RN 1 stated, there was no tracking
system available to know if any CNA's ACCC was not completed or up to date.
During an observation and record review on 6/13/2024 at 2:22 PM in the ADM's office, the DSD, RN 1 and
ADM were observed checking the records for five sampled CNAs. The records indicated:
1. CNA 1 was hired on 10/22/1996 and the last competency date was 9/1/2022.
2. CNA 2 was hired on 8/9/2016 and the last competency date was 4/19/2021.
3. CNA 3 was hired on 8/19/20 and the last competency date was 8/23/2023.
During an interview on 6/13/2024 at 2:57 PM with the DSD, the DSD stated, CNAs were supposed to have
yearly clinical skills competency check based on the facility's CNA Core Clinical Competencies check list to
assess for their competency and to refresh their knowledge on how to provide appropriate care to the
residents. The DSD stated, she just started the DSD position about eleven weeks ago and she did not have
a system to log and keep track of the CNAs' ACCC. The DSD stated, if the CNAs' skills were not checked
annually, the CNAs could miss important details care that could affect the residents' overall health.
During an interview on 6/13/2024 at 3:45 PM with the Infection Control Nurse (IPN), the IPN stated, she
held an in-person lesson in July and August 2023, which was considered as an annual ACCC for all CNAs.
The IPN stated, all facility's CNAs were required to attend and watch a video with post test given. The IPN
stated, some CNAs but not all of them were called to demonstrate the skills after watching the video.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 16 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent record review and interview on 6/19/24 at 4 PM with the IPN, the facility's record
Lesson Plan, with the title of Certified Nursing Assistant IPC (Infection Prevention) Curriculum, undated,
was reviewed. The IPN stated, the lesson plan was used for the in-person lesson in July and August 2023.
The IPN stated, not all skills listed in the facility's CNA Core Clinical Competencies were included in the
lesson plan.
Residents Affected - Some
A review of the facility's policy and procedure (P&P) titled, Competency of Nursing Staff, revised May 2019,
indicated the following:
a. Licensed nurses and nursing assistants employed by the facility will demonstrate specific competencies
and skill sets deemed necessary to care for the needs of residents.
b. Facility and resident-specific competency evaluations will be conducted upon hire, annually and as
deemed necessary based on the facility assessment.
c. Facility and resident-specific competency evaluations will include lecture with return demonstration for
physical activities; demonstrated ability to use tools, devices, or equipment used to care for residents;
demonstrated ability to perform activities that are within the scope of practice an individual is licensed or
certified to perform.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 17 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to store food in accordance with
professional standards of food service safety for residents in the facility by failing to label, date and store
food in the refrigerator and freezer. Facility failed to ensure [NAME] 1 change visible soiled gloves prior to
plating the residents' food.
This deficient practice had the potential to place residents at risk for developing food borne illness (food
poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever
and can lead to other serious medical complications and hospitalization.
Findings:
During a concurrent observation and interview on 06/10/2024 at 8:50 AM, with Dietary Service Supervisor,
observed multiple open items in the walk- in refrigerator without a use by date. Those items were:
Chicken broth - open date 5/3/2024 - no use by date.
Lemon Juice - open date 5/3/2024 - no use by date.
Sweet sour sauce - open date 4/6/2024 - no use by date.
Yogurt - open date 6/9/2024 - no use by date.
Feta cheese- open date 6/9/2024 - no use by date.
Half watermelon - dated 6/9/2024 - no use by date.
Fruit cocktail - open date 6/10/2024 - no use by date.
Bacon - open date 6/9/2024 - no use by date.
Fish (tilapia / marinated) dated 6/10/2024 - no use by date.
Milk- open date 6/10/2024- no use by date.
Apple sauce in plastic container - open date 6/10/2024 - no use by date.
Ready Care shakes - open date 6/6/2024 - no use by date
During the same interview with the Dietary Supervisor on 6/10/2024 at 8:50 AM, the Dietary Service
Supervisor (DSS) stated the opened food items do not have the use by date labels. The DSS stated the
facility uses the manufactures expiration date. The DSS stated the reason for an expiration date is to know
when food expires.
During a concurrent observation and interview on 06/10/2024 at 9:00 AM, with the DSS, observed frozen
food boxes on floor of freezer. The DSS stated the boxes are not to be on the floor.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 18 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview with the DSS, on 06/10/2024 at 9:10 AM, the facility was
observed with multiple dry items including canned, without use by date. The DSS stated the facility does not
have to have a use by date.
Tomato can date 5/30/2-23 - no use by date.
Residents Affected - Some
Fruit cocktail opened 5/30/2024 - no use by date.
Lemon pepper - opened 9/2/2023 - no use by date.
Mint - open date 11/23/2024 - no use by date.
During a concurrent observation on 6/10/2024 at 11:15 AM with LVN 3, observed Med cart in hallway
without use by date on apple sauce, juice, and water. LVN3 stated it has the date it was made but no use by
date.
During an interview on 6/10/2024 at 12:20PM with the Infection Preventionist (IP), the IP stated the apple
sauce and juice on the medication cart must be changed every day and labeled with a use by date. The IP
stated the facility indicates the date, so nurses are aware when to throw a food item away.
During a concurrent observation and interview on 6/12/2024 at 12:00 pm with the [NAME] in the facility's
kitchen. The following were observed:
Breaded fish filet removed from tray with gloves to plate, then used of same gloves to grab clean plates. No
change of gloves in-between.
Lasagna pushed off serving spatula gloves becoming soiled with pasta and meat sauce, then proceeded to
touch countertop, serving spoons, and clean plates. No change of gloves.
The [NAME] stated when his gloves have pasta on them or become soiled, he need to change the gloves.
The [NAME] stated he did not change his gloves.
During a review of the facility's policy and procedure titled, Food Handling, dated 2023, indicated, Food will
be prepared and served in a safe and sanitary manner. Gloves should be changed, and personnel shall use
suitable utensils.
During a review of the facility's policy and procedure titled, Labeling and Dating of foods, dated 2023,
indicated All food items in the storeroom, refrigerator, and freezer need to be labeled and dated. Newley
opened food items will need to be closed and labeled with an open date and used by date that follows the
various storage guidelines.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 19 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement the facility's policy and procedure
for standard infection prevention control practices (a set of practices that prevent or stop the spread of
infections and or diseases in the healthcare setting) for one of one resident (Resident 31) by ensuring the
Permcath (a flexible tube inserted into the skin and into the blood vessels and used for hemodialysis [is a
type of treatment that helps your body remove extra fluid and waste products from the blood when the
kidneys]) dressing was not peeling off.
Residents Affected - Few
This deficient practice placed the resident at risk for infection and accidental dislodgement (removal) of the
Permacath.
Findings:
A review of an admission Records indicated resident 31 was originally admitted to the facility on [DATE] and
admitted on [DATE] with diagnoses including dependence on renal (kidneys) dialysis and type II type 2
diabetes mellitus (a medication condition characterized by the body's inability to regulate blood sugar level).
A review of the History and Physical Examination (H&P) dated 02/01/2024, indicated Resident 31 does not
have the capacity to understand and make decisions.
A review of the Minimum Data Set (MDS, a standardized assessment and care-screening tool), dated
09/20/2023, indicated Resident 3's cognitive skill (mental action or process of acquiring knowledge and
understanding for daily decision-making) was moderately impaired. The MDS indicated Resident 31
required substantial/maximal (helper does more than half the effort) assistance from staff for toileting
hygiene and lower body dressing.
A review of Resident 31's Order Summary Report (a summary of all currently active physician orders),
dated 06/11/2024, indicated for Resident 31 who was on hemodialysis treatment the physician ordered as
follows:
a. Always keep dressing to dialysis access site (right chest Permacath) dry and intact. Dialysis line care and
dressing changes to be done by dialysis center pre and post treatment. Facility staff may change dressing if
accidental removal of transparent dressing has occurred, wet or dressing is no longer occlusive as needed.
b. Monitor hemodialysis access site (right chest Permacath) for sign and symptoms of complications and
infection such as bleeding, swelling, pain, drainage, odor, hardness, or redness at site. Notify the physician
and dialysis center immediately with any urgent problems every shift.
During an observation on 06/10/2024 at 10:20 AM, Resident 31 was observed in the room lying in bed with
the Permacath on the right upper chest. The transparent gauze dressing on the Permacath was observed
peeling off at three corners and the gauze dressing came loose.
During a concurrent observation and interview on 06/10/2024 at 10:24 AM in resident 31 ' s room, a
License Vocational Nurse, Treatment Nurse 1 (TXN) verified Resident 31 ' s transparent dressing for the
Permacath peeled off, the gauze dressing came loose. TXN 1 stated that Resident 31 was scheduled
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 20 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055845
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/13/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Leisure Glen Post Acute Care Center
330 Mission Road
Glendale, CA 91205
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
to have dialysis treatment on every Tuesday, Thursday, and Saturday and the dressing should be changed
each dialysis treatment by dialysis staff, to minimize the risk of infection and consequently reduce the
potential for patient harm.
During a concurrent observation and interview with Director of Nursing (DON) on 06/10/2024 at 10:26 AM,
the DON stated it was importance to maintain dressing over the Permacath access in a clean, dry, and
intact manner to prevent infection. The DON stated the facility ' s licensed nurse should perform dressing
changed immediately if the integrity of the dressing has been compromised from getting wet, loose, or
soiled.
A review of the facility's policies and procedures titled, End Stage Renal Disease, Care of a Resident,
revised dated on 11/08/2023 indicated, the Hemodialysis site dressing will be changed in accordance with
attending physician's order.
A review of the facility's policies and procedures titled, Hemodialysis Catheter dated 06/2018, indicated
licensed nurses in the facility shall monitor the device and document:
a. Any signs and symptoms of complications at the exit site; redness, drainage, bleeding, swelling, odor or
skin irritation.
b. That the dressing placed over the exit site is intact. Change the dressing PRN (as needed) if the integrity
of the dressing has been compromised (wet, loose or soiled).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055845
If continuation sheet
Page 21 of 21