F 0602
Protect each resident from the wrongful use of the resident's belongings or money.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of two sampled residents
(Resident 1) was protected from misappropriation of property when a package received was open with
missing items.
Residents Affected - Few
This failure resulted in violating Resident 1's rights to receive unopened, intact packages, and right to
privacy.
Findings:
During a review of Resident 1's admission Record (AR), dated 11/27/24, the AR indicated, Resident 1 was
admitted with diagnoses including, below the knee amputation (missing their left leg from the knee
downwards), acute respiratory failure (difficulty breathing), and depression (feeling of sadness and low
energy that affects quality of life.)
During a review of Resident 1's, MDS (Minimum Data Sheet - a federally mandated process of clinical
assessment for nursing home patients) Assessment, dated 11/5/24, the MDS indicated, Section C - Brief
Interview of Mental Status (BIMS) assessment indicated, Resident 1 had a BIMS Score of 15 (The BIMS
assessment uses a points system that ranges from 0 to 15 points: 0 to 7 points suggests severe cognitive
impairment. 8 to 12 points suggests moderate cognitive impairment. 13 to 15 points suggests that cognition
is intact.)
During an interview on 11/27/24 at 11 a.m. with Resident 1, Resident 1 verbalized had an order of a six
pack of ginger ale from Amazon that was delivered to the facility on [DATE]. Resident 1 stated notification
was received from amazon confirming that the six-pack of ginger ale ordered had been delivered and it was
signed by [name of staff]. Resident 1 inquired about the package at the front desk staff, it was nowhere to
be found. Days later, a night staff employee gave Resident 1 the package, informing the resident the nurse
was keeping it in the nursing station, and two ginger [NAME] were missing.
During an interview on 11/27/24 at 11:10 a.m. with Licensed Nurse (LN 2), LN 2 confirmed they found
Resident 1's package in the nursing station. It was opened, and two bottles of ginger ale were missing. LN 2
further stated they had kept the opened package at the nursing station with the intention of informing
administration to replace it, but due to a busy day, they forgot about it.
During an interview on 11/27/24 at 12 p.m. with Director of Nursing (DON), DON verbalized that mail and
packages should be delivered to residents right away and unopened.
During a review of the facility's policy and procedure (P&P) titled, Mail and Electronic
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055861
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055861
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ojai Health & Rehabilitation
601 North Montgomery Street
Ojai, CA 93023
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0602
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Communication, (undated), the P&P indicated, Mail will be delivered to the resident unopened . mail and
packages will be delivered to the resident within -four (24) hours of delivered to the postal service within
twenty - four (24) hours of deposit of such mail with the facility.
During a review of the facility's policy and procedure (P&P) titled, Resident Rights, dated 8/2009, the P&P
indicated, Federal and state laws guarantee certain basic rights to all residents of this facility. These rights
include privacy and confidentiality, privacy in sending and receiving mail.
Event ID:
Facility ID:
055861
If continuation sheet
Page 2 of 2