F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review the facility failed to document reason to withheld medications and
failed to notify primary care physician (PCP) when withheld medications for one of three sampled resident
(Resident 2) to meet professional standards. This failure had the potential to affect Resident 2's medical
condition and well-being. Review of Resident 2's face sheet (FS: a documenta that gives resident's
information at a quick glance) indicated Resident 2 was admitted to facility on 4/30/2025 and discharged
home on 5/21/2025. Resident 2 was self-responsible for daily decision making.Review of Resident 2's
diagnoses included tachycardia (a rapid heartbeat that may be regular or irregular), depression (a mood
disorder that causes persistent feeling of sadness and loss of interest in day to day activities), anxiety
(persistent worry and fear about everyday situations), and headache (a painful sensation in any part of the
head ranging from sharp to dull).Review of Resident 2's minimum data set (MDS, clinical and functional
assessment tool) dated 5/21/2025 indicated Resident 2's brief interview for mental status (BIMS) score of
15/15 (score of 0-7: severely impaired cognition, 8-12: moderately impaired cognition and 13-15: intact
cognition), intact cognition.Review of Resident 2's order summary report indicated medication auvelity
(used to treat depression) 45-105 MG (mg-milligram, a unit of mass or weight equal to one thousandth of a
gram) two times a day for depression, dated 4/30/2025.Review of Resident 2's order summary report also
indicated medication ivabradine (used to treat certain heart conditions) 5 MG one time a day for angina (a
type of chest pain caused by reduced blood flow to the heart, dated 5/1/2025.Review of Resident 2's order
summary report further indicated medication emgality (used to treat headache in adults) 120 mg inject
subcutaneously (inject into fatty tissue just underneath the skin) every 30 day (s) for migraine (a health
condition that is more just a bad headache with nausea, vomiting or sensitivity to light and sound), dated
5/13/2025.Review of Resident 2's electronic medical record (EMAR, a digital system used to document
medication administration to residents) for May 2025 indicated medication auvelity was documented as 3 at
0900 on 5/3/2025, 1 dose. Medication ivabradine was documented as 3 at 0900 on 5/8/2025, 5/17/2025,
5/18/2025 and at 2100 on 5/8/2025, 5/16/2025, and 5/17/2025, total 6 doses. Medication emgality was
documented as 3 at 0900 on 5/13/2025, one dose.Review of Resident 2's EMAR chart codes/follow up
codes for 3, indicated Hold/Progress notes MD (medical doctor) Notification. Further review of nursing
progress notes indicated there was no documented evidence for the reason to withheld above medications
and no documented evidence of notification to Resident 2's PCP when withheld above medications.During
a telephone interview with Resident 2 on 6/3/2025 at 3:51 p.m., Resident 2 stated did not receive multiple
medications for several days when Resident 2 was in facility. Resident 2 was told by nursing staff some of
medications not available to give as ordered for several days during Resident 2's stay in facility. During a
concurrent record review of Resident 2's EMAR for May/2025 and interview with license vocational nurse
A(LVN A) on 7/16/2025 at 11:23 a.m., LVN A confirmed above medications during those days and timings
were held, not administered to Resident 2 as indicated in EMAR. LVN A
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
055866
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055866
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Plum Tree Care Center
2580 Samaritan Drive
San Jose, CA 95124
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
also confirmed EMAR documented code for 3 means license nurse held the medication. LVN stated nurse
should document the reason and notify PCP when hold any ordered medication to residents. LVN A also
stated progress notes dated 5/8/2025 indicated medication ivabradine not available to give, possible reason
for the several medications were held multiple times due to lack of supply of medications for Resident
2.During a concurrent record review of Resident 2's EMAR for May/2025, progress notes, and interview
with facility's director of nursing (DON) on 7/16/2025 at 12:23 p.m., DON confirmed above medications
were withheld, not administered to Resident 2. DON also confirmed there were no documented evidence
for reason to withheld multiple medications and notification to PCP for Resident 2. DON stated license
nursing staff should have documented the reason and notified PCP when withheld medications for
Resident 2. DON also stated potential to affect for Resident 2's medical condition when medications were
withheld and not been notified to Resident 2's PCP.Review of facility's policy and procedure (P&P) titled,
Administering Medications, undated, the P&P indicated, any explanatory note on the reverse side of the
MAR (medication administration record) must be entered when drugs are withheld, refused, or given other
than at scheduled times. (Note: The director of nursing serves and attending physician must be notified
when two (2) consecutive doses of a medication are refused or withheld.)
Event ID:
Facility ID:
055866
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055866
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Plum Tree Care Center
2580 Samaritan Drive
San Jose, CA 95124
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the
results.
Based on interview and record review, the facility failed to ensure to notify blood work results to primary
care physician (PCP) and resident's responsible party (RP: individual person designated to make decisions
and receive information on behalf of a resident) for one of three sampled resident (Resident 1). This failure
had the potential to compromise to address Resident 1's medical condition and well-being.Review of
Resident 1's face sheet (FS: a document that provides resident's information at a quick glance) indicated
Resident 1 was admitted to facility on 4/3/2024. Review of Resident 1's diagnoses included diabetes type 2
(DM 2: high sugar levels in blood) and congestive heart failure (CHF: chronic condition in which heart does
not pump blood as well as it should).Review of Resident 1's FS also indicated significant family member
was assigned as Resident 1's RP.Review of Resident 1's physician order summary report indicated
Resident 1 had an order for blood test for complete blood count (CBC: number and type of cells in the
blood, common blood test used to assess overall health and screen for various health conditions) and
comprehensive metabolic panel (CMP: a blood test to screen for certain medical conditions and monitor
effects of medications) dated 4/22/2025 and 4/29/2025.Review of CMP blood test results dated 4/22/2025
and 4/29/2025 indicated out of range high levels of glucose (sugar in blood), blood urea nitrogen (BUN:
amount of waste product formed when liver [a body organ plays a vital role for overall health and survival]
breaks down protein [acting as a building block for muscles, bones, skin, and blood] also indicates kidney [a
vital body organ filtering waste and extra fluid from blood to produce urine] function), BUN/creatinine ( Cr: a
chemical found naturally in the body) ratio (a blood test that measures the levels of two substances in the
blood, urea and creatinine to assess kidney function) and carbon dioxide (key indicator of how lungs [body
organs essential for breathing and sustaining life], kidneys and metabolic processes [the set of all chemical
reactions that occur in a living organism to maintain life] are functioning ). Review of CBC blood test results
dated 4/22/2025 and 4/29/2025 indicated high levels of RDW (red cell distribution width, measures the size
of red blood cells), absolute monocytes (type of blood cells indicate various conditions including infections),
absolute basophils (type of cells, high level indicates body's reaction or fighting an infection), and low level
of hemoglobin (essential protein component to maintain overall health, found in red blood cells). Review of
Resident 1's nursing notes indicated there was no documented evidence of notification to PCP and RP for
above 4/22/2025 and 4/29/2025 out of range CBC and CMP blood test results for Resident 1.During an
interview with facility's director of nursing (DON) on 7/16/2025 at 2:58 p.m., DON confirmed license nursing
staff did not inform PCP and RP for 4/22/2025 and 4/29/2025 abnormal blood work results for Resident 1.
DON stated license staff should inform PCP and RP when received blood test results. DON also stated
license staff should have informed blood test results to PCP for further plan of care as needed to meet
Resident 1's medical condition and informed RP as needed.Review of facility's policy and procedure (P&P)
titled, Lab and Diagnostic Test Results-Clinical Protocol, undated, the P&P indicated, A physician can be
notified by phone, fax, voicemail, e-mail, mail, pager, or a telephone message to another person acting as
the physician's agent (for example, office staff). Facility staff should document information about when, how,
and to whom the information was provided and response.
Event ID:
Facility ID:
055866
If continuation sheet
Page 3 of 3