F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure proper care was provided to prevent a blister (a
painful swelling on the surface of the skin), for one of three sampled residents (Resident 1).
Residents Affected - Few
This failure placed a clinically compromised Residents (Resident 1) health and safety at risk, when a facility
acquired blister to the right heel (back of the human foot below the ankle) developed while in the facility.
Findings:
During a review of Residents 1 ' s admission Record (general demographics), the document indicated
Resident 1 was admitted to the facility on [DATE], with diagnoses which included type 2 diabetes mellitus (a
disease in which there is too much sugar in the blood and the body is not able to control the sugar ),
muscle wasting and atrophy (a condition with shrinking and loss of muscle), and depression (a condition
with feeling of sadness and hopelessness).
During an interview on November 19, 2024, at 8::55 AM, with Resident 1, Resident stated, They told me, I
got a blister on my foot. I did not have any wounds on my feet until I got here.
During an interview on November 19, 2024, at 10:15 AM, with Wound Treatment Nurse (WTN), WTN
stated, She has a wound on her right heel which started as a blister some weeks ago.
During an interview on November 19, 2024, at 10:20 AM, with Assistant Director of Nursing (ADON),
ADON stated, The blister on her right heel developed after admission but was already there before
November 1, 2024.
During a phone interview on December 3, 2024, at 10:40 AM, with the ADON, ADON acknowledged that
Resident 1 did not have wounds on her heels upon admission [DATE]). ADON stated, A fluid blister was
observed on October 30, 2024.
Review of following facility records:
1. admission Skin Issues: October 5, 2024, 10:43. Skin warm and dry, skin color within normal limit and
turgor (the ability of skin to change shape and return to normal) is normal. Resident does not have an
external device. Foot evaluation completed . Skin Issue: # (number) 001 . Lower back . #002: Right shin .
2. Braden Evaluation ([Severe risk total score: less than 9, High risk total score: 10-12, moderate
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055872
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055872
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Citrus Nursing Center
9440 Citrus Ave
Fontana, CA 92335
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
risk total score: 13-14, Mild risk: total score: 15-18]): .Braden score: 13.0
Level of Harm - Minimal harm
or potential for actual harm
3. Situation, Background, Assessment and Recommendation (SBAR) communication record dated October
30, 2024, indicate, . Noted fluid blister to right heel 2x2cm, .
Residents Affected - Few
4. Progress Notes: Skin issue: .# 003: New skin issue. Location: Right heel. Issue type: Blister. Wound
acquired in-house. Wound is new .
5. Order Summary: October 30, 2024, 16:41: Wound Treatment: Wound type: blister. Wound site: right heel.
Cleanse with normal saline pat dry apply dry dressing daily, every day shift for 30 days.
6. Care Plan: Focus: The resident is at risk for skin breakdown pressure ulcer r/t (related to) history of
pressure injury impaired mobility, incontinence, DM (diabetes mellitus) Date initiated: October 7, 2024.
Revision on: November 19, 2024. Goal: The resident will have intact skin, free of redness, blisters or
discoloration by/through review date.
During a review of the facility ' s policy and procedure (P&P), titled, Pressure Injury Prevention and
Management, revised September 2023, the P&P indicated, This facility is committed to the prevention of
avoidable pressure injuries, unless clinically unavoidable and to provide treatment and services to heal the
pressure ulcer/injury, prevent infection and the development of additional pressure ulcers/injuries .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055872
If continuation sheet
Page 2 of 2