F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to follow their own policy regarding receipt of narcotics
(controlled substance) for 1 of 2 sampled residents. This failure occurred when a licensed nurse did not
check or inventory medications which included narcotics delivered by the pharmacy to the facility.
As a result, the whereabouts of Resident 1's narcotic medication was not known. This deficient practice had
the potential to delay pain medication administration, could affect residents ' safety and created an
opportunity for drug diversion.
Findings:
Resident 1's record was reviewed. Per the undated facility admission document, Resident 1 was admitted to
the facility on [DATE] with diagnoses that included hemiplegia and hemiparesis (partial paralysis on one
side of the body) and stiffness of bilateral ankles.
A record review on 5/21/24 was conducted. Per the facility's document titled: Packing Slip Proof of Delivery,
dated 5/16/24, LN 3 signed for receipt of 30 tablets of Hydroco/Apap-5-325mg (Norco) for Resident 1.
Resident 1 was interviewed on 5/21/24 at 10:30 A.M. Resident 1 stated he requested Norco (a narcotic
pain medication) on 5/18/24 at around 12 P.M. Resident 1 stated, the Licensed Nurse 1 (LN1) said the
medication was not available because the facility had to reorder the pain medication from the pharmacy.
Resident 1 stated pain medication was administerd from the facility ' s emergency kit.
An interview on 5/21/24 at 10:45 A.M., with LN1 was conducted. LN1 stated licensed staff must check the
pharmacy bag and make sure everything was accounted for and keep a record on the delivery receipt. LN 1
stated narcotics were ordered usually 2-3 days ahead of time before the medication was exhausted.
An interview with LN 2 was conducted on 5/21/24 at 11:05 A.M. LN 2 stated medications delivered should
be reconciled with the pharmacy delivery manifest. LN 2 stated licensed staff must take everything
delivered from pharmacy out of the bag to make sure we have everything. The next step is for the licensed
staff to compare with the pharmacy delivery manifest and then sign for them.
A phone interview with LN 3 was conducted on 5/22/24 at 4:24 P.M. LN 3 stated she did not check each
medication from the bag delivered from the pharmacy (on 5/16/24) but did sign for everything delivered
from pharmacy. LN 3 stated she should have checked the bag from the pharmacy before she signed
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055890
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055890
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/24/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Magnolia Post Acute Care
635 S Magnolia Ave
El Cajon, CA 92020
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the manifest to make sure every medication was there. LN 3 stated the facility policy was to have a licensed
nurse to check and sign for receipt of medications including narcotics.
A joint record review and interview was conducted on 5/22/24 with the Director of Nursing (DON). Review
of: Policy / Procedure -Nursing Clinical revised 5/20/2024 .#5 A second person licensed nurse will cosign
the narcotic count sheet and delivery manifest upon receipt of controlled medication from pharmacy. The
DON stated two licensed nurses should have checked and signed for Resident 1's delivered medications,
including narcotics from the pharmacy.
A phone interview with the Pharmacist (PH) was conducted on 5/23/24 at 8:30 A.M. The PH stated
according to the manifest, Resident 1's narcotic medication (Hydroco/Apap 5-325 mg, 30 tabs) was
delivered to Resident 1's facility and was received and signed out by the facility ' s licensed nurse, (LN 3) on
5/16/24. The PH then stated, later another facility had called the pharmacy and reported possession of
Resident 1's narcotic medication. The PH stated Resident 1's narcotic medication had been returned to the
pharmacy and was later found next to the refuse bin /pile. The PH stated the refuse/pile had not been
checked for a few days.
An interview with the Director of Nursing was conducted on 5/23/24 at 11:55 A.M. The DON stated on
5/18/24 the facility had initiated an audit of all medication carts, intravenous (medication delivered through a
plastic tube to a vein) carts, treatment carts and medication rooms but was unable to locate Resident 1's
narcotic medication. The DON stated licensed nurses should check one by one anything that comes from
the pharmacy especially narcotic medications.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055890
If continuation sheet
Page 2 of 2