F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to manage two of three resident's (Resident 1
and Resident 2) pain according to professional standards of practice and resident's preferences when
residents were not properly educated about their pain medication management. This failure resulted in
increased pain levels and had the potential to cause a delay in recovery, impair mobility, impair mood,
disturb sleep, and diminish quality of life and wellbeing.
Residents Affected - Some
Findings:
During an interview on 10/31/23, at 3:03 p.m., Resident 1 stated she had pain on the lower back, neck, and
her whole body. Resident 1 stated her scheduled pain medication was not given on time. The longest she
had to wait was half hour, depending on the nurse on duty. Resident 1 stated she did not like to wait
because it messed up her schedule and made her pain worse. Resident 1 stated, about two weeks ago, a
night shift nurse refused to give her pain medication, because the previous nurse supposedly already gave
her 11 p.m. pain medication. The night shift nurse told her she would give the medication at 3 a.m. but did
not come back. Resident 1 stated she missed her 11 p.m., and 3 a.m. pain medication and finally received
medication at 7a.m. Resident 1 stated she did not receive medication from the nurse who was supposed to
give her pain medication at 11 p.m. Resident 1 stated her pain level was always 10 (numerical pain rating
scale 0-10: where 0 is no pain and 10 is the worst pain imaginable), and it took twice as long to relieve the
pain. The Nurse argued with her like she was crazy, or not stable, and did not know about her medication.
Resident 1 stated she did not feel respected by that nurse.
A review of Resident 1's admission Minimum Data Set (MDS - a federally mandated clinical assessment
tool) dated 9/6/23 indicated she was admitted [DATE] with a Brief interview for Mental Status (BIMS
– a tool to assess cognitive function) score of 13 indicating Resident 1 was cognitively intact.
Resident 1's facesheet (resident demographics) indicated she was admitted with a diagnosis of cancer of
the breast, pressure ulcer of the sacrum, diabetes, and depression among other medical conditions.
A review of Resident 1's Medication Administration Record (MAR) for 9/23 and 10/23 indicated she was
prescribed Morphine (narcotic pain medication) 30 milligram (mg - unit of measure equal to a thousandth of
a gram) to be given one (1) tablet twice a day routinely and Oxycodone (another type of narcotic pain
medication) 10 mg to be given one (1) tablet every four (4) hours as needed (PRN – to be
administered when it is requested by, or as needed by, the patient; is not scheduled and not required on a
regular basis) for moderate (level 4-6) and severe (level 7-10) pain.
During a follow-up interview on 10/31/23, at 4:15 p.m., Resident 1 stated she expected the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
055919
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055919
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Apple Valley Post-Acute Rehab
1035 Gravenstein Hwy South
Sebastopol, CA 95472
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Oxycodone every four hours. Resident 1 did not understand the order for the medication was to be
administered every 4 hours PRN (as needed/ requested by the patient).
During an interview on 10/31/23, at 3:33 p.m., Resident 2 stated she had back pain on the right side, had
level 7 pain, and she had to wait at least 30 to 45 minutes for her pain medication. By that time the
medication arrived she would be in tears. Resident 2 stated except for the two nurses who gave her
medication on time, the others did not. Resident 2 states she did not feel respected, she felt like she was so
much baggage.
A review of Resident 2's admission MDS dated [DATE] indicated she was admitted [DATE] with a BIMS
score of 14, suggesting she was cognitively intact. She had moderate level pain and was on pain
medication.
A review of Resident 2's Medication Administration Records for 10/23 indicated she was prescribed
Oxycodone 5 mg to be given 1 tablet every 4 hours PRN for moderate (level 4-6) pain, and 2 tablets every 4
hours PRN for severe (level 7-10) pain.
During a follow-up interview on 10/31/23, at 4:23 p.m., Resident 2 stated she thought the pain medication
order was for Oxycodone every 6 hours. Resident 2 did not understand the order for her pain medication
was to be administered every 4 hours PRN (as needed/per patients request).
During a concurrent observation and interview on 10/31/23, at 4:28 p.m. Licensed Nurse A was observed
administering 2 tablets of Oxycodone to a resident. Licensed Nurse A stated she had not asked the
resident's pain level before she administered the medication. Licensed Nurse A stated she was told by her
Certified Nursing Assistant that the patient was in pain.
During an interview on 12/12/23, at 1:45 p.m., when asked who provides information to the residents about
their pain medication, the Director of Nursing stated nurses explain the pain medication order and time of
administration schedule to residents. Nurses educate patients about routine and PRN medication – it
is a standard of practice. In cases when a medication is given early, [brand name ] -the computer program
used by the facility for medication administration-, gave nurses a warning of an early administration of
medication, but they could administer as early as an hour before schedule, then the nurse would have to
complete a supplemental documentation of the early medication administration.
During an interview on 12/13/23, at 11:17 a.m., Licensed Nurse B was asked what information was
provided to a resident about their pain medication. Licensed Nurse B stated, depending on the physician
order, a routine medication the resident did not have to ask for, it was [NAME] to them; it was usually
ordered for consistent pain. A PRN (as needed) medication, the resident had to ask for, and the nurses
would assesses pain if controlled or not. It was a nurse's duty to assess pain. Routine medication education
included how early the medication may be given. When asked when this information was provided to the
resident, Licensed Nurse B stated, every day or every time the resident verbalized misunderstanding. When
asked why information on medication was not provided to a resident, Licensed Nurse B stated, some
nurses did not know their patient well – they had not observed when (pattern or time) the patient
took their medication, had not assessed the effectiveness of the pain medication, were lazy, or had not
reviewed the patient's medication order.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055919
If continuation sheet
Page 2 of 2