F 0554
Allow residents to self-administer drugs if determined clinically appropriate.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of
three sampled residents (Resident 84) observed during medication pass observation. * Resident 84 was
assessed not for safe self-administration of the medications when Resident 84 was observed with a
Cepacol Extra-Strength Sore Throat Benzocaine 15 mg/menthol 2.6 mg lozenges (lozenges containing
medication to relieve sore throat and pain) at the resident's bedside. In addition, the facility failed to ensure
a care plan was developed to address the self-administration of the medications for Resident 84. These
failures had the potential for Resident 84 to self-administer the medications inaccurately and negatively
affect Resident 84's well-being. Findings: Review of the facility's P&P titled Self-Administration of
Medications by Residents (undated) showed the following:- Each resident who desires to self-administer
medication is permitted to do so if the facility's interdisciplinary team (IDT) has determined that the practice
would be safe for the resident and other residents of the facility.- It is the responsibility of the IDT to
determine if it is safe for the resident to self-administer drugs before the resident may exercise that right.
The IDT must determine whether the resident or the nursing staff will be responsible for storage and
documentation of the administration of the medications, as well as the location where the medications will
be administered. These determinations should appear on the resident's comprehensive plan of care- All
nurses and aides are required to report to the charge nurse on duty any medications found at the beside
not authorized for bedside storage and to give unauthorized medications to the charge nurse for return to
the family or responsible party. On 7/24/25 at 0827 hours, an observation and concurrent interview was
conducted with Resident 84. A plastic bag with medication was observed in the side of the duffle bag on
Resident 84's bed. Resident 84 stated the medication was her cough drops she took with her to the dialysis
center because her throat gets dry. Medical record review for Resident 84 was initiated on 7/24/25.
Resident 84 was admitted to the facility on [DATE]. Review of Resident 84's H&P examination dated
11/18/24, showed Resident 84 had the capacity to understand and make decisions. Review of Resident
84's medical record failed to show an assessment was conducted by the IDT of Resident 84's ability to
self-administer medications. Review of Resident 84's Order Summary Report dated 7/23/25, failed to show
for a physician's order for the Cepacol Extra-Strength Sore Throat Benzocaine 15 mg/menthol 2.6 mg; and
to allow Resident 84 to self-administer the medication. Review of Resident 84's Care Plan Report (undated)
failed to show a care plan problem was developed to address Resident 84's self-administration of the
Cepacol Extra-Strength Sore Throat Benzocaine 15 mg/menthol 2.6 mg medication. On 7/24/25 at 0827
hours, an observation and concurrent interview for Resident 84 was conducted with LVN 7. LVN 7 verified
Resident 84 had a package of Cepacol Extra-Strength Sore Throat Benzocaine 15 mg/Menthol 2.6 mg in
the duffle bag on her bed. LVN 7 verified Resident 84 would need to have an assessment, physician's
order, and care plan to keep the medication at bedside. LVN 7 also verified there was no assessment,
physician's
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 40
Event ID:
055983
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0554
order, or care plan for the self-administration of the medications, therefore Resident 84 should not have had
the medication at the bedside.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 2 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0582
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure the Skilled Nursing
Facility Advance Beneficiary Notice of Non-coverage (SNF ABN) Form CMS-10055 contained complete
information for one of three nonsampled residents (Resident 110) reviewed for beneficiary notices. The
SNF ABN Form CMS-10055 is used to inform residents of the potential financial liability and appeal rights
and protections should they wish to receive care and services that may not be covered by Medicare. This
failure had the potential of not allowing the residents to make an informed decision regarding their Medicare
services.Findings: Review of the facility's P&P titled Advanced Beneficiary Notice of Non-Coverage (Part A)
revised 3/2018 showed the ABN is used for beneficiaries in original (fee-for service) Medicare when the
facility believes that Medicare is not likely to cover the services described in the ABN. Once all blanks are
completed and the form is signed, a copy is given to the beneficiary or representative. Closed medical
record review for Resident 110 was initiated on 7/24/25. Resident 110 was admitted to the facility on
[DATE], and readmitted on [DATE]. Resident 110 was discharged from the facility on 2/17/25. Review of
Resident 110's SNF ABN Form CMS-10055 dated 1/31/25, failed to show the estimated daily cost of the
services for Resident 110. The form showed Resident 110 selected Option 1, to receive the listed services
and to bill Medicare. if Medicare did not pay, Resident 110 would be responsible for paying. On 7/24/25 at
1052 hours, an interview and concurrent closed medical record review for Resident 110 was conducted
with the SSD. The SSD was asked to explain her role in providing the residents with the SNF ABN forms.
The SSSD stated when the residents were exhausting their Medicare skilled services at the facility, the
SSD was responsible for providing the residents with the SNF ABN forms prior to the last day of the
covered services (paid by Medicare). The SSD stated the SNF ABN form notified the residents of the last
covered day, the care and services that were paid for by Medicare, and the estimated cost of the care. The
SSSD stated the residents were provided with the options to receive the care and bill Medicare (however, if
Medicare did not pay, the resident would be responsible for paying), receive the care and not bill Medicare,
or decline the care. The SSD reviewed Resident 110's SNF ABN form and verified the estimated daily
amount of services was not disclosed on the notice. The SSD stated there should have been an amount on
the notice so Resident 110 would be fully informed of the amount she would be responsible for paying if
Medicare did not pay. On 7/24/25 at 1148 hours, a follow-up interview was conducted with the SSD. The
SSD stated there was no other documentation in Resident 110's medical record to show Resident 110 was
informed of how much she would be responsible for paying if the Medicare did not pay for the services. On
7/29/25 at 1122 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 3 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure three of five final
sampled residents (Residents 7, 71, and 109) reviewed for unnecessary medications were free from the
unnecessary psychotropic medications. * The facility failed to ensure Resident 109's physician's order and
informed consent for the use of the quetiapine (antipsychotic medication) and risperidone (antipsychotic
medication) medications included the diagnoses and the specific behavior manifestation; and the
psychoactive medication evaluation and care plan were initiated for the use of the quetiapine and
risperidone medication. In addition, the facility failed to ensure the physician's order for the use of the PRN
alprazolam medication (antianxiety) had a stop date. * The facility failed to ensure Resident 71's orthostatic
blood pressure was accurately monitored as ordered by the physician for the use of the quetiapine
medication. In addition, the facility failed to accurately monitor Resident 71's behavior and implement the
non-pharmacological interventions for Resident 71's use of the quetiapine medication. * The facility failed to
ensure Resident 7 was not prescribed with two antidepressant medications for the same behavior
manifestation. These failures had the potential for the residents to have adverse effects from the
psychotropic medications and prescriber to have incorrect data when adjusting the dosage of the
psychotropic medications.Findings:
Review of the facility's P&P titled Psychotropic Medications revised 2/2024 showed based on a
comprehensive assessment, the facility will ensure that:
- Residents who use psychotropic drugs receive gradual dose reductions (GDR), and behavioral
interventions, unless contraindicated, in an effort to discontinue these drugs;
- PRN orders for psychotropic drugs are limited to 14 days. Except for PRN orders for anti-psychotic
medications, if the attending physician or prescribing practitioner believes that it is appropriate or the PRN
psychotropic medication order to be extended beyond 14 days, he or she should document their rationale in
the resident’s medical record and indicate the duration for the PRN (as needed) order.
Further review of the facility’s P&P showed on admission, the admitting nurses will review the
transfer orders for any psychotropic medicators. The licensed nurse shall review the classification of the
drug, the appropriateness of the diagnosis, its indication, monitors behavior, and related adverse side
effects prior to verification of admission orders with the Attending Physician. The medical record must show
documentation of the diagnosed condition for which a psychotropic medication is prescribed. Upon change
of condition or initiation of a new order for psychoactive medications, the facility will obtain consent prior to
the initiation of the new medication. New physician’s orders for the psychotropic medications will be
communicated to the Social Services department for review with the IDT and appropriate care planning will
be done to ensure updated information in the resident’s psychosocial care plan.
1. Medical record review for Resident 109 was initiated on 7/22/25. Resident 109 was admitted to the facility
on [DATE], with diagnoses of anxiety disorder and vascular dementia, unspecified severity, without
behavioral disturbance, psychotic disturbance, and mood disturbance.
Review of Resident 109’s H&P examination dated 7/17/25, showed Resident 109 could make his
needs known but could not make medical decisions.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 4 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident 109’s Order Summary Report for July 2025 showed a physician’s order
dated 7/17/25, for the following:
- to administer quetiapine (antipsychotic medication) 25 mg one tablet daily for hallucinations.
- for the use of the quetiapine medication, to monitor Resident 109 for the episodes of psychotic behavior
as evidenced by hallucinations, every shift, and
- to administer risperidone (antipsychotic medication) 1 mg one tablet every 12 hours for hallucinations.
a. Review of Resident 109’s Informed Consent for quetiapine medication dated 7/17/25, showed a
consent was obtained for the use of quetiapine 25 mg every day at noon. The facility documented
“manifested by hallucinations” for the reason for treatment.
Review of Resident 109’s Informed Consent for risperidone medication dated 7/17/25, showed a
consent was obtained for the use risperidone 1 mg two times a day. The facility documented
“manifested by hallucinations” for the reason for treatment.
Further review of Resident 109’s order summary report and informed consents failed to show the
diagnosis for the quetiapine and risperidone medications.
b. Review of Resident 109’s medical record failed to show a psychoactive medication evaluation was
conducted for Resident 109’s use of the quetiapine and risperidone psychotropic medications.
Review of Resident 109’s plan of care failed to show a care plan problem was developed to address
Resident 109’s hallucinations or the use of the quetiapine and risperidone psychotropic
medications.
Review of Resident 109’s MAR for July 2025 showed Resident 109 was administered the
antipsychotic medications on the following date and times:
- quetiapine medication 25 mg daily on 7/17 to 7/22/25 at 1200 hours,
- risperidone medication 1 mg every 12 hours on 7/17/25 at 2100 hours, 7/18 to 7/22/25 at 0900 and 2100
hours, and 7/23/25 at 0900 hours.
Further review of the MAR for July 2025 showed Resident 109 was monitored for the episodes of psychotic
behaviors as evidenced by hallucinations for the use of the quetiapine medication on 7/17/25, during the
PM and NOC shift, and from 7/18 to 7/22/25, during the day, PM, and NOC shifts. However, the MAR failed
to show the specific type of hallucination Resident 109 was monitored for.
On 7/24/25 at 1356 hours, an interview and concurrent medical record review for Resident 109 was
conducted with the DON. The DON stated the informed consent for the use of the psychotropic medications
should include the ordered psychotropic medication, the dose, frequency, diagnosis, and manifested
behaviors. The DON stated the informed consent was obtained by the physician and the licensed nurse
was responsible for verifying the informed consent was obtained prior to the administration of the
psychotropic medication. The DON stated the licensed nurse was responsible for ensuring the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 5 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
information on the informed consent was accurate, and if it was not, the licensed nurse should clarify the
information with the physician. The DON stated the psychoactive medication evaluation was initiated upon
the resident’s admission to the facility and when a psychotropic medication was prescribed to the
resident. The DON verified the psychoactive medication evaluation was not conducted for Resident
109’s use of the quetiapine and risperidone medication. Additionally, the DON stated there was no
care plan initiated for Resident 109’s use of the antipsychotic medications or for the symptoms of
hallucinations. When asked about Resident 109’s symptoms of hallucinations, the DON stated the
behavior was not specific and did not indicate if Resident 109 was having auditory or visual hallucinations.
On 7/24/25 at 1536 hours, follow-up interview and concurrent medical record review for Resident 109 was
conducted with the DON. The DON stated the licensed nurse who entered the physician’s orders
was expected to ensure there was a proper diagnosis for the medication prescribed. The DON stated if the
diagnosis was not documented, the licensed nurse should contact the physician and clarify the order. The
DON stated the licensed nurse should have clarified the diagnosis and the manifesting behaviors to ensure
Resident 109 was properly monitored for the use of the antipsychotic medication.
c. Review of Resident 109’s Order Summary Report showed a physician’s order dated
7/15/25, to administer alprazolam (antianxiety medication) 0.25 mg one tablet by mouth every 24 hours as
needed for anxiety manifested by verbalization of feeling anxious. However, the physician’s order for
PRN alprazolam failed to include a stop date.
Review of Resident 109’s MAR for July 2025 showed Resident 109 was administered the
alprazolam 0.25 mg medication on 7/23/25 at 0515 hours.
On 7/24/25 at 1356 hours, an interview and concurrent medical record review for Resident 109 was
conducted with the DON. The DON stated the licensed nurses were responsible for ensuring the
physician’s orders for the PRN psychotropic medications had a stop date. The DON further stated if
the PRN psychotropic medication order did not have a stop date, the licensed nurses were expected to
contact the physician to clarify the order. The DON reviewed Resident 109’s medical record and
verified the above findings.
2. Medical record review for Resident 71 was initiated on 7/22/25. Resident 71 was admitted to the facility
on [DATE], and readmitted on [DATE].
Review of Resident 71’s H&P examination dated 4/2/25, showed Resident 71 had a fluctuating
capacity to understand and make decisions.
a. Review of Resident 71’s Order Summary Report dated 7/2025, showed a physician’s
order dated 4/1/25, to obtain Resident 71’s orthostatic BP (blood pressure) in the lying position
every seven days, and to wait 15 minutes prior to position changes; and obtain Resident 71’s
orthostatic BP in the sitting position every seven days, and to wait 15 minutes prior to position changes.
Review of Resident 71’s MAR for June 2025 showed the following:
- dated 6/13/25, the BP readings were documented as 119/61 mmHg for both the lying and sitting position,
and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 6 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
- dated 6/20/25, the BP readings were documented as 134/76 mmHg for both the lying and sitting position.
Level of Harm - Minimal harm
or potential for actual harm
On 7/28/25 at 1425 hours, an interview and concurrent medical record review for Resident 71 was
conducted with LVN 2. LVN 2 stated Resident 71 was monitored for orthostatic hypotension weekly, by
obtaining Resident 71’s BP readings in the lying and sitting positions. LVN 2 reviewed Resident
71’s medical record and verified the above findings. LVN 2 stated the BP readings should not be the
same.
Residents Affected - Few
On 7/29/25 at 1100 hours, an interview was conducted with the DON. The DON stated the residents on the
psychotropic medications were monitored every shift for side effects related to the use of the psychotropic
medication, such as headache, dizziness and orthostatic hypotension. The DON stated the licensed nurse
was expected to compare the BP readings and determine if there was a drastic drop in the BP. The DON
stated the BP readings should not be the same for the different positions.
b. Review of Resident 71’s Order Summary Report for July 2025 showed the following
physician’s orders:
- dated 4/1/25, for the use of the quetiapine antipsychotic mediation, to monitor Resident 71 for episodes of
schizoaffective disorder behavior as evidenced by angry outburst for no apparent reason and provide the
nonpharmacological interventions and document the interventions as follows: 0-back rub, 1-redirection,
2-speak to/approach in a calm manner, 3- reposition, 4- offer snacks/fluid/milk, 5- assess for pain, 6provide a quiet environment, 7- encourage to express feelings, 8- take to activities, 9- provide reassurance,
every shift, and
- dated 7/1/25, to administer quetiapine 100 mg one tablet by mouth two times a day for schizoaffective
disorder manifested by angry outbursts for no apparent reason.
Review of Resident 71’s plan of care showed a care plan problem dated 4/3/25, addressing
Resident 71’s use of the antipsychotic medication related to the diagnosis of schizophrenia
manifested by angry outbursts. The interventions included to document the episodes of Resident
71’s behavior, and to document the nonpharmacological interventions: back rub, speak to/approach
in a calm manner, reposition, offer snacks/fluids, assess for pain, provide a quiet environment.
Review of Resident 71’s MAR for June and July 2025 showed the number of episodes Resident 71
had for schizoaffective disorder behavior as evidence by angry outburst for no apparent reason on the
following dates and shifts:
- dated 6/1/25, during the NOC shift, two episodes;
- dated 6/2/25, during the dayshift, two episodes, and during the PM shift, one episode;
- dated 6/4/25, during the NOC shift, one episode;
- dated 6/12/25, during the NOC shift, one episode; and
- dated 7/4/25, during the NOC shift, one episode.
Further review of the MAR for June and July 2025 showed the licensed nurses documented the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 7 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
behaviors were observed on the above dates and shifts, however, the licensed nurses documented
“NA” for the nonpharmacological interventions implemented related to the use of the
quetiapine medication. Additionally, on the days the licensed nurses documented “0”
behaviors were observed during the shift, the licensed nurses were documenting the nonpharmacological
interventions implemented for the behavior. For example:
Residents Affected - Few
- dated 6/1/25, for the day shift, showed the licensed nurse documented Resident 71 was provided with
1-redirection, 2-spoke to/approached in a calm manner, and 3- repositioning; however, the licensed nurse
documented “0” behavior during the shift.
- dated 6/9/25, for the NOC shift, showed the licensed nurse documented Resident 71 was provided with
2-spoke to/approached in a calm manner, 3- repositioning, and 6- provided a quiet environment; however,
the licensed nurse documented “0” behavior during the shift.
- dated 7/10/25, for the PM shift, showed the licensed nurse documented Resident 71 was provided with 3repositioning, 6- provided a quiet environment, and 9- provided reassurance; however, the licensed nurse
documented “0” behavior during the shift.
- dated 7/11/25, for the PM shift, showed the licensed nurse documented Resident 71 was provided with
1-redirection, 2-spoke to/approached in a calm manner, and 3- repositioning; however, the licensed nurse
documented “0” behavior during the shift.
On 7/24/25 at 1622 hours, an interview and concurrent record review for Resident 71 was conducted with
LVN 6. LVN 6 stated the licensed nurses were responsible for monitoring Resident 71 for the episodes of
angry outbursts and documenting the observed behaviors every shift. LVN 6 stated if the behavior was
observed, the licensed nurse should implement the nonpharmacological interventions and document in the
MAR. LVN 6 further stated, if the licensed nurse documented the implementation of the
nonpharmacological interventions for the behavior, then there should have been a documentation of the
behavior observation during that shift. LVN 6 verified on 7/10 and 7/11/25 during the PM shift, she had
documented she provided the nonpharmacological interventions to Resident 71; however, under the
monitoring of Resident 71’s behavior, LVN 6 had documented “0. LVN 6 verified the finding
and stated her documentation of Resident 71’s behavior was inaccurate.
On 7/28/25 at 1425 hours, an interview and concurrent medical record review for Resident 71 was
conducted with LVN 2. LVN 2 reviewed Resident 71’s MAR for June 2025 and verified the above
findings and stated the monitoring of behavior and documentation of the nonpharmacological intervention
was inaccurate. LVN 2 stated if a behavior was observed, the nonpharmacological interventions should not
be documented as “NA.”
On 7/29/25 at 1100 hours, an interview was conducted with the DON. The DON stated for the licensed
nurse shall review the classification of the drug, appropriateness of the diagnosis, its indication, behavior
monitors and related adverse side effects prior to verification of admission orders with the Attending
Physician. Upon the initial comprehensive assessment, the SSD designee shall review new admissions for
any psychiatric, mood or behavior disorders, mental and psychosocial difficulties, and/or physician's orders
for psychotropic medications. The facility's Interdisciplinary Team (IDT) will review to ensure: the
psychotropic medication was prescribed to treat a specific diagnosed condition, as documented in the
clinical record; not in excessive dosage; behavior is not related to delirium or other reversible conditions;
and monitoring for adverse consequences and effectiveness of medications are in place.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 8 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Medical record review for Resident 7 was initiated on 7/22/25. Resident 7 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 7’s H&P examination dated 5/10/25, showed Resident 7 had capacity to
understand and make decisions.
Residents Affected - Few
Review of Resident 7's Order Summary Report dated 7/24/25, showed a physician's order dated 5/8/25, for
Remeron oral tablet (an antidepressant medication) 7.5 mg give one tablet by mouth once a day for
depression manifested by episodes of verbalization of sadness and bupropion hydrochloride
extended-release oral tablet (an antidepressant medication) 150 mg give one tablet by mouth once a day
for depression manifested by verbalization of feeling sad.
On 7/24/25 at 1530 hours, an interview and concurrent medical record review for Resident 7 was
conducted with LVN 4. LVN 4 verified and acknowledged the Remeron and bupropion medications had the
same indication for the antidepressant use and behavior manifestation of verbalization of sadness. LVN 4
further stated the licensed nurse should have clarified with the physician.
On 7/24/25 at 1600 hours, an interview and concurrent medical record review for Resident 7 was
conducted with LVN 5. LVN 5 acknowledged the monitoring of the same behavior for Remeron and
bupropion medications would make it challenging to determine the effectiveness of the medications. LVN
further stated the staff should have clarified the medication orders with the physician.
On 7/24/25 at 1620 hours, an interview and concurrent medical record review for Resident 7 was
conducted with the DON. The DON stated the licensed nurse had clarified with the physician that the
medication for Remeron should have been indicated for poor oral intake.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 9 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0636
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every
12 months.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and medical record review, the facility failed to complete the timely discharge MDS assessments
for two of two nonsampled residents (Residents 6 and 76) investigated for resident assessments. This
failure resulted in a delay of submitting the data to CMS regarding the residents' health and functional
status at the time of their discharge from the facility. Findings: Review of the Long-Term Care Facility
Resident Assessment Instrument 3.0 User's Manual, Version 1.19.1 showed Discharge Assessments must
be completed by 14 days after the discharge date . 1. Closed medical record review for Resident 76 was
initiated on 7/23/25. Resident 76 was admitted to the facility on [DATE], and discharged on 2/26/25. Review
of Resident 76's Discharge MDS assessment dated [DATE], showed the MDS assessment was signed as
completed on 7/16/25 (more than four months after the required completion date of 3/14/25). On 7/24/25 at
0805 hours, an interview and concurrent closed record review was conducted with the MDS Assistant. The
MDS Assistant stated the discharge MDS assessments must be completed by the 14 days after the
resident's discharge. The MDS Assistant reviewed Resident 76's Discharge MDS assessment dated
[DATE], and verified it was not completed on time. 2. Closed medical record review for Resident 6 was
initiated on 7/23/25. Resident 6 was admitted to the facility on [DATE], and discharged on 6/19/25. Review
of the Resident 6's Discharge MDS assessment dated [DATE], showed the MDS assessment was signed
as completed on 7/21/25 (18 days after the required completion date of 7/3/25). On 7/24/25 at 0810 hours,
an interview and concurrent record review was conducted with the MDS Assistant. The MDS Assistant
reviewed Resident 6's Discharge MDS assessment dated [DATE], and verified it was not completed on
time.
Event ID:
Facility ID:
055983
If continuation sheet
Page 10 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
PASARR screening for Mental disorders or Intellectual Disabilities
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure two of four sampled
residents (Residents 10 and 71) reviewed for PASRR were accurately screened. * The facility failed to
ensure Level II PASRR screenings were completed following a positive Level I PASRR screening. This
failure posed the risk for Residents 10 and 71 being not properly screened, and the risk of not receiving
adequate level of services, comprehensive assessment, and intervention. Findings:
Residents Affected - Few
According to https://www.dhcs.ca.gov/services/MH/Pages/PASRR_faq_level2.aspx:
- PASRR consists of a Level 1 Screening, a Level 2 Evaluation (if needed), and a Determination. If the Level
1 Screening is positive, a PASRR Level 2 Evaluation will be performed. A Level 2 Evaluation is a
person-centered evaluation that is completed for anyone identified by the Level 1 Screening as having, or
suspected of having, a PASRR condition, i.e., serious mental illness (SMI), intellectual disability (ID),
developmental disability (DD), or related condition (RC). The Level 2 Evaluation helps determine the most
appropriate placement of an individual, considering the least restrictive setting, and whether specialized
services are needed.
- The Level 2 Evaluation has three main goals:
o Confirm whether the individual has an SMI or ID/DD or RC;
o Assess the individual’s need for Medicaid certified nursing facility (NF) services; and
o Assess whether the individual requires specialized services.
According to the DHCS, federal law requires all individuals seeking admission to a Medicaid Certified
Nursing Facility (NF) to receive a Level 1 Screening. The Level 1 Screening identifies if an individual has a
suspected Mental Illness (MI) or an Intellectual/Developmental Disability or Related condition (ID/DD/RC). If
MI is suspected, then a Level II Mental Health Evaluation may be conducted to determine if the individual
can benefit from specialized mental health services. This process is known as the Preadmission Screening
and Resident Review (PASRR).
Review of the facility’s P&P titled PASRR revised 7/2022 showed the following:
- It is the policy of this facility to ensure that each resident is properly screened using the PASRR specified
by the State. Upon admission of a resident to the facility, the Admissions or Licensed Nursing personnel will
complete the Level 1 PASRR.
- A PASRR shall be completed on every resident upon admission.
- After admission, IDT members will review the assessment for accuracy and the need for PASRR Level II
referral. Based upon the assessment, the facility will ensure the proper referral to the appropriate state
agencies for the provision of specialized services to residents with Intellectual Disability/Related Condition
or Serious Mental Illness.
1. Medical record review for Resident 10 was initiated on 7/28/25. Resident 10 was readmitted to the facility
on [DATE].
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 11 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0645
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident 10’s PASRR Level 1 Screening Results dated 11/21/24, showed a SMI Level II
Mental Health Evaluation was required and an ID/DD/RC Level II Mental Health Evaluation was not
required.
Further review of Resident 10’s medical record failed to show documented evidence of a follow-up
call or inquiry being sent to DHCS, or the submission of a new Level I PASRR screening.
On 7/28/25 at 1352 hours, an interview and concurrent medical record review for Resident 10 was
conducted with the MDS Assistant. The MDS Assistant verified Resident 10’s Level I PASRR
screening was completed; however, RN 1 was unable to locate documentation of a follow-up attempted by
the facility to address the need for Level II Mental Health Evaluation, or the submission of a new Level I
PASRR screening for Resident 10.
2. Medical record review for Resident 71 was initiated on 7/22/25. Resident 71 was admitted to the facility
on [DATE], and readmitted on [DATE].
Review of Resident 71’s H&P examination dated 4/2/25, showed Resident 71 had fluctuating
capacity to understand and make decisions.
Review of Resident 71’s PASRR Level I Screening dated 4/7/25, showed Resident 71 had a positive
Level I Screening for serious mental illness.
Review of Resident 71’s Notice of PASRR Level I Screening Results dated 4/7/25, showed a serious
mental illness Level II Mental Health Evaluation was required. Further review of Resident 71’s
medical record failed to show a new Level I Screening was submitted.
On 7/23/25 at 1503 hours, an interview and concurrent medical record review for Resident 71 was
conducted with the MDS Nurse. The MDS Nurse stated when the Level I Screening was positive, a Level II
Evaluation would be needed, and a follow-up would be required. The MDS Nurse stated the State agency
usually contacted the facility to follow-up on the Level II Evaluation within a few days of the positive Level I
Screening. The MDS Nurse stated if the facility had not heard from the State agency in 72 hours, the facility
would follow-up with DHCS. The MDS Nurse reviewed Resident 71’s medical record and verified the
above findings. The MDS Nurse stated if the State agency was unable to contact the facility to conduct the
Level II Evaluation, the facility should complete another Level I PASRR Screening to ensure another Level II
Evaluation would be done.
On 7/23/25 at 1601 hours, a follow-up interview was conducted with the MDS Nurse. The MDS Nurse
stated a PASRR Level I Screening was not completed and should have been completed for Resident 71
after the facility had received the notification from DHCS.
On 7/29/25 at 1122 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 12 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to develop a plan of
care to reflect the individual care needs for two of 19 final sampled residents (Residents 1 and 24). * The
facility failed to develop a care plan to address Resident 1's refusal of the COVID-19 vaccine. * The facility
failed to develop a care plan to address Resident 24's noncompliance with the continuous use of oxygen
via nasal cannula as ordered by the physician. These failures posed the risk of the residents not receiving
the appropriate treatment and services.Findings:
Review of the facility’s P&P titled Care Plan and Care Plan Update revised 2/2022 showed it is the
policy of this facility to ensure each resident receives quality of care and services to attain and maintain the
highest practicable physical mental and psychosocial well-being in accordance with the interdisciplinary
comprehensive assessment and plan of care. The Procedures section showed the care plan will be initiated
based on identified problem and medical change of condition.
1. Medical record review for Resident 1 was initiated on 7/22/25. Resident 1 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 1’s H&P examination dated 5/1/25, showed Resident 1 had the capacity to
understand and make decisions.
Review of Resident 1’s immunization report dated 2/1/24 through 7/31/25, showed Resident 1 had
refused to receive the COVID-19 vaccination.
Review of Resident 1’s medical record failed to show a care plan problem was initiated to address
the resident’s refusal to receive the COVID 19 vaccination.
On 7/25/25 at 1438 hours, an interview was conducted with the IP. The IP stated when a resident refused a
vaccination, the IP would initiate a care plan for those who refused.
On 7/29/25 at 1531 hours, an interview and concurrent medical record review for Resident 1 was
conducted with RN 1. RN 1 stated if a resident refused a vaccination, there should be a care plan initiated.
RN 1 reviewed Resident 1’s plan of care and verified there was no care plan initiated for the refusal
of COVID-19.
On 7/29/25 at 1608 hours, the Administrator, DON, and Clinical Resource were informed and
acknowledged the findings.
2. Medical record review for Resident 24 was initiated on 7/22/25. Resident 24 was admitted to the facility
on [DATE], and readmitted on [DATE].
Review of Resident 24’s H&P examination dated 7/8/25, showed the resident had the capacity to
understand and make decisions.
Review of Resident 24’s Order Summary Report dated 7/24/25, showed a physician’s order
dated 7/14/25, for continuous oxygen at 2 LPM via nasal cannula/mask to keep oxygen saturation above
90% every shift related to COPD.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 13 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Further review of Resident 24’s medical record failed to show documented evidence of the care plan
for the resident's noncompliance with the continuous use of oxygen via nasal cannula.
On 7/24/25 at 0756 hours, an observation and concurrent interview was conducted with Resident 24.
Resident 24 was observed without oxygen via nasal cannula. Resident 24’s nasal cannula was
observed inside a plastic set up bag. The oxygen was on 2 LPM and the nasal cannula was connected to
the oxygen concentrator. Resident 24 stated a staff was with him when he removed his nasal cannula.
On 7/24/25 at 1031 hours, an observation and concurrent interview for Resident 24 was conducted with
CNA 4. CNA 4 stated Resident 24 sometimes removed his oxygen, and the resident put it back on. CNA 4
stated he asked Resident 24 to put back the oxygen if he saw him without the oxygen. CNA 4 stated he
saw Resident 24 removed his oxygen a few times, however, he could not recall when he last saw Resident
24 without the oxygen.
On 7/24/25 at 1131 hours, an interview and concurrent medical record review for Resident 24 was
conducted with LVN 4. LVN 4 verified there was no care plan for Resident 24’s noncompliance with
the continuous use of oxygen via nasal cannula. LVN 4 stated the licensed nurse should have started a
care plan for the Resident 24’s noncompliance with the continuous use of the oxygen via nasal
cannula. LVN 4 further stated he saw Resident 24 removed the nasal cannula before and he asked the
resident to put it back. LVN 4 stated Resident 24 was able to put back his nasal cannula. LVN 4 stated he
did not remember the date when Resident 24 removed his nasal cannula.
On 7/25/25 at 1357 hours, an interview and concurrent medical record review for Resident 24 was
conducted with the DON. The DON acknowledged the above findings. The DON stated the licensed nurse
who observed Resident 24 being non-compliant should have addressed in the care plan about the
resident’s noncompliance with the continuous use of the oxygen via nasal cannula.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 14 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to provide the
necessary care and services to attain or maintain the highest practicable well-being for one of 19 final
sampled residents (Resident 54). * The facility failed to follow-up in scheduling Resident 54's outside
urology consultation as ordered by the physician. This failure had the potential to result in Resident 54 not
receiving appropriate services, treatment, and care. Findings: Review of the facility's P&P titled Resident
Appointment and Transportation revised 5/2007 showed the facility social services and or designee will
assist the residents or responsible representatives in scheduling for appointments including but not limited
to diagnostic procedures outside the facility. On 7/24/25 at 1131 hours, Resident 54 was observed lying in
bed resting with eyes closed. A suprapubic urinary catheter tubing was observed attached to the resident.
Medical record review for Resident 54 was initiated on 7/28/25. Resident 54 was admitted to the facility on
[DATE]. Review of Resident 54's Order Summary Report dated 7/29/25, showed a physician's order dated
3/28/25, for suprapubic urinary catheter size #16 Fr/10 ml to closed drainage system. In addition, there was
a physician's order dated 7/22/25, for urology consult for suprapubic catheter change. Review of Resident
54's Progress Note dated 7/22/25, showed the Case Manager contacted an outside facility confirming the
eligibility of a consultation with a urologist. The outside facility advised the Case Manager to call back if no
response was received by 1800 hours on the same day. On 7/29/25 at 1010 hours, an interview was
conducted with LVN 4. LVN 4 was asked about the facility's process when an outside consultation was
ordered by the physician. LVN 4 verified the licensed nurses will relay to the social services when a
physician placed an order for an outside consultation to arrange the appointment. On 7/29/25 at 1018
hours, an interview and concurrent medical record review for Resident 54 was conducted with the SSD. The
SSD verified when a physician placed an order for an outside consultation, the licensed nurses will
communicate to the SSD who also involved the Case Manager with arranging the outside consultation
appointments. The SSD verified the progress notes for Resident 54 dated 7/22/25, documented by the
Case Manager showed the Case Manager had spoken with an outside facility to schedule an appointment
with a urologist and for the Case Manager to follow-up if no response was received by 1800 hours on same
day. The SSD also verified the Case Manager did not follow-up and should have called back to arrange the
appointment regarding Resident 54's urology consult needed as ordered by the physician. On 7/29/25 at
1037 hours, an interview and concurrent medical record review for Resident 54 was conducted with the
Case Manager. The Case Manager verified she assisted the SSD in scheduling outside facility consultation
appointments. The Case Manager reviewed Resident 54's progress notes dated 7/22/25, showing the Case
Manager contacted an outside facility confirming the eligibility of a consultation with a urologist and the
outside facility advised the Case Manager to call back if no response was received by 1800 hours on the
same day. The Case Manager acknowledged she did not call back and should have followed-up in
scheduling a urology consult for Resident 54 as ordered by the physician. On 7/29/25 at 1608 hours, the
Administrator, DON, and Clinical Resource were informed and acknowledged the findings.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 15 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, observation, and facility P&P review, the facility failed to properly conduct a post fall monitoring
and communication for one of three residents (Resident 84) reviewed for accidents. * Resident 84's fall was
not communicated to the dialysis center for continued monitoring. * Resident 84's post-fall neurological
checks were not completed accurately and for the full 72 hours. These failures put the resident at risk for
increased injury as well as a potential delay in the identification and provision of necessary interventions if
the resident had any change in condition.Findings: Medical record review for Resident 84 was initiated on
7/22/25. Resident 84 was admitted to the facility on [DATE]. Review of Resident 84's Incident Note dated
6/19/25 at 0800 hours, showed the resident had a fall which resulted in a bump to the back of her head,
and neurological checks were initiated. a. Review of Resident 84's Order Summary Report showed a
physician's order dated 5/21/25, for dialysis appointments every Tuesday, Thursday, and Saturday at 0900
hours. Review of Resident 84's Nursing Facility Pre-Dialysis Assessment sheets dated 6/19/25, showed the
form was to be completed and sent with the resident to the dialysis treatment. However, the form failed to
show Resident 84 had a fall, for the dialysis center to be aware and could monitor the resident for any
potential fall-related injuries while at the dialysis appointment. Review of Resident 84's Nursing Note dated
6/19/25 at 1532 hours, showed the resident left for her dialysis appointment at 0830 hours, and had
returned to the facility at 1300 hours. Review of Resident 84's Progress Notes *NEW* failed to show if the
facility had communicated the resident's fall to the dialysis center. Review of Resident 84's Transfer Out
note dated 6/19/25 at 2018 hours, showed the resident was transferred to the acute care hospital. Review
of Resident 84's Nurses Note dated 6/20/24 at 0345 hours, showed the resident returned to the facility with
a diagnosis of a thoracic vertebrae fracture and a TLSO in place. On 7/24/25 at 0840 hours, an interview
and concurrent medical record review was conducted with the DON. The DON reviewed Resident 84's
medical records and verified the resident record failed to show the resident's fall was communicated to the
dialysis center, so the dialysis center could continue to monitor the resident for any fall-related injuries, as
well as to use caution with the resident. b. Review of Resident 84's 72 Hours Neuro-Checklist initiated on
6/19/25 at 0800 hours, showed the following neurological checks were to be completed as scheduled:every 30 minutes for two checks, written for 0830 and 0900 hours, then- every hour for three checks, written
for 1200, 1500, and 1800 hours, then- every two hours for two checks, written for 2000, 2200 and 0000
hours, then - every four hours for four checks, written for 6/20/25 at 0400, 0800, 1200, and 1600 hours,
then- every six hours for six checks, written for 2200 hours, on 6/21/25 at 0400, 1000, 1600, 2200 hours,
and the last one on 6/22/25 at 0400 hours. The log showed Resident 84's neurological checks were not
completed for the following date and times: - dated 6/19/25 at 0900 and 1200 hours, due to the resident
being out of the facility for dialysis.- dated 6/19/25 at 2000, 2200, and 2400 hours, due to the resident being
in the acute care hospital. Further review of 84's 72 Hours Neuro-Checklist showed the log's time schedule
did not go up to the full 72 hours and was not scheduled accurately. Review of Resident 84's Nursing Note
dated 6/19/25 at 1532 hours, showed the resident had left for the dialysis appointment at 0830 hours, and
returned to the facility at 1300 hours. On 7/24/25 at 0840 hours, an interview and concurrent medical record
review was conducted with the DON. The DON reviewed Resident 84's medical record and verified the
post-fall neurological checks were not completed per the facility's protocol when the resident returned from
the dialysis center at 1300 hours. In addition, the DON verified the neurological checks were not conducted
for the full 72 hours.
Event ID:
Facility ID:
055983
If continuation sheet
Page 16 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of 19
final sampled residents (Residents 24 and 95) were provided with the appropriate respiratory care when: *
The facility failed to ensure Resident 24 received continuous oxygen at 2 LPM via nasal cannula as ordered
by the physician. * The facility failed to change the oxygen tubing, nebulizer, and mask for Resident 95 per
facility's protocols. These failures had the potential to negatively impact the residents' medical
conditions.Findings:
Residents Affected - Few
1. Review of the facility's P&P titled Oxygen Administration reviewed 2/2023 showed it is the policy of this
facility that oxygen therapy is administered by licensed nurse as ordered by the physician or as a nursing
measure and an emergency measure until the order can be obtained. The purpose of the oxygen therapy is
to provide sufficient oxygen to the blood stream and tissues.
Medical record review for Resident 24 was initiated on 7/22/25. Resident 24 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 24’s H&P examination dated 7/8/25, showed the resident had the capacity to
understand and make decisions.
Review of Resident 24’s Order Summary Report dated 7/24/25, showed a physician’s order
dated 7/14/25, for continuous oxygen at 2 LPM via nasal cannula/mask to keep the oxygen saturation
above 90% every shift related to COPD.
On 7/24/25 at 0756 hours, an observation and concurrent interview was conducted with Resident 24.
Resident 24 was observed without oxygen via nasal cannula. Resident 24’s nasal cannula was
observed inside a set up bag. The oxygen was on 2 LPM and the nasal cannula was connected to the
oxygen concentrator. Resident 24 stated a staff was with him when he removed his nasal cannula.
On 7/24/25 at 0801 hours, an observation and concurrent interview for Resident 24 was conducted with
LVN 4. LVN 4 verified Resident 24 was not receiving oxygen via nasal cannula. LVN 4 acknowledged the
nasal cannula was inside the set-up bag and Resident 24 would not be able to reach the nasal cannula.
LVN 4 administered the oxygen at 2 LPM via nasal cannula to Resident 24.
On 7/24/25 at 0808 hours, an observation of Resident 24 and concurrent interview was conducted with
Resident 24 and LVN 4. Resident 24 stated he took out his oxygen at 0630 hours and a staff was with him.
Resident 24 denied SOB. LVN 4 checked Resident 24's oxygen saturation level and the oxygen saturation
result was 75%. LVN 4 stated he would be calling his supervisor and Resident 24’s physician.
On 7/24/25 at 0817 hours, LVN 4 was observed applying a non-rebreather mask at 15 LPM to Resident 24.
On 7/24/25 at 0820 hours, RN 1 was observed auscultating Resident 24’s chest and checking the
oxygen saturation level. RN 1 stated Resident 24’s oxygen saturation was 99% while receiving
oxygen via non-rebreather mask.
On 7/24/25 at 1031 hours, an observation and concurrent interview for Resident 24 was conducted
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 17 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
with CNA 4. CNA 4 stated he was not sure if Resident 24 had an oxygen when he saw Resident 24 this
morning. CNA 4 stated Resident 24 sometimes removed his oxygen and the resident put it back on. CNA 4
stated he asked Resident 24 to put back the oxygen if he saw him without oxygen.
On 7/24/25 at 1131 hours, an interview was conducted with LVN 4. LVN 4 stated he saw Resident 24 at
0710 hours and did not notice if the resident had an oxygen via nasal cannula or not. LVN 4 stated Resident
24 was sent to the acute care hospital via 911 because the resident’s oxygen saturation level could
not keep up to 90% even with the breathing treatment and receiving oxygen via nasal cannula.
On 7/24/25 at 1142 hours, an interview was conducted with RN 1. RN 1 stated Resident 24 was transferred
to the acute care hospital via 911 at 1104 hours. RN 1 stated Resident 24 remained alert and responsive.
RN 1 stated Resident 24 was on oxygen at 10 LPM via nonrebreather mask and the oxygen saturation was
98%. RN 1 stated Resident 24’s oxygen saturation at around 0930 hours was at 84% and the
resident was on 5 LPM of oxygen. RN 1 further stated the staff were not able to stabilize Resident
24’s oxygen saturation and informed the resident they would not be able keep him in the facility
because of the desaturation. RN 1 stated Resident 24 initially refused but eventually agreed to be
transferred to the acute care hospital. RN 1 stated Resident 24’s physician ordered the transfer and
she called 911 at 1040 hours.
On 7/24/25 at 1659 hours, a telephone interview was conducted with CNA 5. CNA 5 stated Resident 24
removed his nasal cannula and asked him to put the nasal cannula in the set-up bag before he changed the
resident’s diaper at around 0630 hours. CNA 5 stated he responded to a bed alarm in another room
after he finished changing Resident 24’s diaper. CNA 5 stated he told Resident 24 before he left the
room to press the call light button so the charge nurse could put back the resident’s nasal cannula.
CNA 5 stated he forgot to tell another CNA or a licensed nurse about the nasal cannula because he
answered a bed alarm in the other room.
On 7/25/25 at 1350 hours, an interview was conducted with the DON. The DON acknowledged the above
findings. The DON stated the CNA should have told someone or other staff about Resident 24’s
nasal cannula being kept in the set-up bag. The DON stated Resident 24 was alert and would be able to
make needs known by using the call light.
2. Review of the Facility’s P&P titled Disposition of Respiratory Equipment Disposables dated
8/2019 showed supplies will be clearly dated when initially set up or changed weekly.
Medical record review of Resident 95 was initiated on 7/22/25. Resident 95 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 95's Order Summary Report dated 7/28/25, showed a physician's order dated 4/29/25,
to administer Ipratropium-Albuterol (medication to relieve difficulty breathing) Inhalation Solution 0.5-2.5 (3)
mg/3 ml (Ipratropium-Albuterol), one vial to be inhaled orally every four hours as needed for shortness of
breath/wheezing.
On 07/22/25 at 0750 hours, Resident 95 was observed to have breathing treatment equipment at the
resident's bedside table, including the oxygen tubing, mask, and nebulizer, bagged and dated 4/20/25.
On 7/22/25 at 0830 hours, an observation and concurrent interview for Resident 95 was conducted with
LVN 1. Resident 95 was observed having breathing treatment equipment at the resident's bedside
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 18 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
table, including the oxygen tubing, mask, and nebulizer, bagged and dated 4/20/25. LVN 1 stated they
should have changed it weekly, and Resident 95 had an active physician's order for breathing treatment
nebulizer as needed. LVN 1 verified the findings.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 19 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to provide the necessary care
and services to maintain the highest practicable physical, mental, and psychosocial well-being for two of
two final sampled residents (Residents 50 and 95) reviewed for pain management. * The facility failed to
ensure the nonpharmacological interventions, and its effectiveness were consistently documented prior to
the administration of the acetaminophen (pain medication) for Resident 50. In addition, the facility failed to
document the complete pain assessment as per the care plan for Resident 50. * The facility failed to
document the complete pain assessment, as per the care plan for Resident 95. These failures have the
potential to put Residents 50 and 95 at risk for the resident's pain being improperly managed.Findings:
Residents Affected - Few
Review of the facility’s P&P titled Recognition and Management of Pain revised 7/2017 showed it is
the policy of the facility to ensure that pain management is provided to residents who require such services,
consistent with professional standards of practice, the comprehensive person-centered care plan, and the
resident’s goals and preferences. The Care Plan will include preventive or care interventions
(pharmacological and nonpharmacological) for any resident admitted with pain. The Interdisciplinary Care
Plan will reflect the location and type of pain, pharmacological and no-pharmacological interventions, with
evaluation and revision as indicated.
1. Medical record review for Resident 50 was initiated on 7/22/25. Resident 50 was admitted to the facility
on [DATE].
Review of Resident 50’s H&P examination dated 4/11/25, showed Resident 50 had the capacity to
understand and make decisions.
Review of Resident 50’s Order Summary Report dated 7/24/25, showed the following
physician’s orders:
- dated 4/10/25, to implement the nonpharmacological interventions for pain as needed. To document
1-repositining, 2-dim light/quiet environment, 3-relaxation, 4- distraction, 5-music, 6-massage.
- dated 5/29/25, to administer acetaminophen 500 mg, two tablets by mouth every six hours as needed
(PRN) for pain management.
Review of Resident 50’s plan of care showed a care plan problem dated 4/10/25, addressing
Resident 50’s acute/chronic pain. The interventions included administering the analgesia medication
as per the physician's orders, to monitor/document the probable cause of each pain episode, and to
monitor/record the pain characteristics: quality (e.g. sharp, burning), severity (1 to 10 scale), anatomical
location, onset, duration (e.g. continuous, intermittent), aggravating factors, relieving factors.
Review of Resident 50’s MAR for 7/2025 showed Resident 50 was administered the acetaminophen
500 mg two tablets by mouth every six hours as needed for pain management on the following dates:
- on 7/2/25 at 2057 hours, for a pain level of 3 (on a 0 to 10 pain scale, 0 = no pain and 10 = worst pain).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 20 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
- on 7/4/25 at 0209 and 2126 hours, 7/18/25 at 0124 hours, 7/20/25 at 0241 hours, 7/21/25 at 0326 hours,
7/22/25 at 1912 hours, and 7/23/25 at 0300 hours, for a pain level of 3.
- on 7/6/25 at 0306 hours, 7/14/25 at 1550 hours, 7/18/25 at 2134 hours, and 7/20/25 at at 1846 hours, for
a pain level of 4.
Residents Affected - Few
- on 7/23/25 at 1550 hours, for a pain level of 5.
Further review of Resident 50’s MAR for 7/2025 showed the documentation of the
nonpharmacological pain interventions implemented and its effectiveness for the ordered PRN medication
on the following dates and times:
- on 7/4/25 at 0140 hours,
- on 7/6/25 at 0230 hours, and
- on 7/20/25 at 0210 hours.
Review of Resident 50’s Progress Notes for 7/2025 failed to show the documentation of the
nonpharmacological pain interventions attempted and its effectiveness prior to the administration of the
pain medication for the above dates, when the acetaminophen pain medication was administered.
Additionally, further review of the Progress Notes failed to show the documentation of the pain assessment
conducted for Resident 50’s pain (including the pain location, quality, characteristics, and
alleviating/aggravating factors) prior to the administration of the acetaminophen pain medication for the
above dates.
On 7/28/25 at 1343 hours, an interview and concurrent medical record review for Resident 50 was
conducted with LVN 2. LVN 2 stated when the residents complained of pain, the licensed nurse assessed
the resident’s pain to determine the pain scale, location, characteristics, and the
alleviating/aggravating factors and would document the pain assessment in the progress notes. LVN 2
stated the nonpharmacological pain interventions would be implemented and its effectiveness would be
documented in the MAR. LVN 2 stated if the nonpharmacological interventions implemented were
ineffective, then the ordered pain medication would be administered. LVN 2 stated Resident 50 usually
complained of pain in her back or legs and had the acetaminophen medication for pain. LVN 2 reviewed
Resident 50’s medical record and verified the above findings.
On 7/29/25 at 1100 hours, an interview was conducted with the DON. The DON stated when the resident
reported pain, the licensed nurse was expected to assess the resident’s pain: pain scale, location,
and characteristics, and should implement the nonpharmacological pain interventions. The DON stated the
licensed nurses were expected to document the pain assessment whenever the resident reported pain, and
the nonpharmacological interventions would be implemented and its effectiveness or ineffective would be
documented. The DON stated if the nonpharmacological interventions implemented were ineffective, then
the PRN pain medication would be administered as per the physician’s order.
On 7/29/25 at 1122 hours, an interview was conducted with the DON. The DON was informed and
acknowledged the above findings.
2. Medical record review of Resident 95 was initiated on 7/22/25. Resident 95 was admitted to the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 21 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
facility on [DATE], and readmitted on [DATE].
Level of Harm - Minimal harm
or potential for actual harm
Review of Resident 95’s Order Summary Report dated 7/28/25, showed a physician order dated
5/29/25, for hydrocodone-acetaminophen (pain medication) oral tablet 5-325 mg. The order was to give one
tablet by mouth every six hours as needed for moderate ( pain level of 4 - 6, on the pain scale of 0 to 10
with 0 = no pain and 10 = worst pain) to severe pain (pain level of 7 to 10).
Residents Affected - Few
Review of Resident 95’s care plan dated 4/29/25, addressed the acute/chronic pain related to
chronic physical disability and disease process. The interventions included monitoring and recording the
pain characteristics: quality (e.g., sharp, burning), severity (using the pain scale of 1 to 10), anatomical
location, onset, duration (e.g., continuous, intermittent), aggravating factors, and relieving factors.
Review of Resident 95’s MAR for July 2025 showed the following:
- dated 7/5/25, the pain level was 7. However, there was no documentation of the location and pain
characteristics.
- dated 7/8 and 7/22/25, the pain level was 6, with generalized body pain. However, there was no
documentation of the pain characteristics.
- dated 7/14/25, the pain level was 5, with generalized body pain. However, there was no documentation of
the pain characteristics.
- dated 7/21/25, the pain level was 7, with generalized body pain. However, there was no documentation of
the pain characteristics.
- dated 7/23 and 7/24/25, the pain level was 8, with generalized body pain. However, there was no
documentation of the pain characteristics.
- dated 7/25/25, the pain level was 4. However, there was no documentation of the location and pain
characteristics.
On 7/29/25 at 1030 hours, an interview and concurrent medical record review for Resident 95 was
conducted with RN 1. RN 1 stated before the licensed nurse administered a pain medication, they should
have assessed the pain location and characteristics, including onset, quality, etc., and documented the
findings in the e-MAR progress notes. RN 1 verified the findings.
On 7/29/25 at 1130 hours, the DON was informed of the above findings. The DON stated the licensed nurse
should have documented the pain location and characteristic when they administered the pain medication.
The DON verified the above findings.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 22 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Based on observation, interview, facility document review, and facility P&P review, the facility failed to
ensure the competency of two licensed nurses (LVNs 7 and 8) and the DSD interviewed regarding the
facility's glucometer operation and protocols. * LVNs 7 and 8, and the DSD were not aware of how long the
glucose control solutions used to do Quality Control checks for the glucometers are good for from the date
they were opened. In addition, LVNs 7 and 8, and the DSD were not able to verbally state the facility's
protocol on when to conduct the quality control checks and the process to conduct quality control checks
for the glucometer. These failures had the potential of not providing care to the residents in a safe and
competent manner. Findings: Review of the facility's P&P titled Performance Evaluations revised 7/2010
showed it is the policy of the company that employees are to be given regular performance evaluations. The
Supervisor/Department Head will evaluate the employee's performance using the applicable performance
evaluation form. Review of the glucometer manufacturer's manual titled Assure Platinum Blood Glucose
Monitoring System User Instruction Manual (undated) showed under When to Perform a Control Solution
Test:- Before testing with the Assure Platinum System glucometer for the first time- When you open a new
bottle of test strips- Whenever you suspect the meter or test strips may not be functioning properly- If test
results appear to be abnormally high or low or are not consistent with clinical symptoms- Use the control
solution within 90 days (3 months) of first opening On 7/24/25 at 1425 hours, an inspection of Medication
Cart 1, a concurrent interview, and facility document review was conducted with LVN 7. LVN 7 stated the
glucometer, test strips, and supplies had been replaced on her cart the day before. The Quality control (QC)
test results were not available in the glucometer history and were not documented on the facility document
titled Quality Control Record dated July 2025. When asked LVN 7 was unable to verbalize the facility
protocol of when it was appropriate to conduct a QC test, the process for completing the Quality Control
Record, or the life of test streps and control solutions once opened. LVN 7 stated she was unaware of the
protocol and needs an in-service on glucometer protocols. On 7/29/25 at 1019 hours, an interview and
concurrent facility staff in-service training record review for LVNs 7 and 8 was conducted with the DSD. The
DSD provided documentation of LVNs 7 and 8 receiving an in-service on 6/7/24, titled Quality Control
Assure Blood Glucose Machine. The course content was listed as testing blood glucose for high/low
solutions for proper calibration for accuracy. Additionally, LVNs 7 and 8 were tested for skills competency on
blood glucose testing on 11/14/24. The competency form showed LVN 7 and LVN 8 passed the
competency. When the DSD was asked if the staff were instructed during the training about the life of the
test strips and the control solutions once opened for Quality Control checks on the glucometer, the DSD
stated the test strips were good for 30 days the the staff were supposed to look at the expiration date. On
7/29/25 at 1054 hours, an interview was conducted with LVN 8. When asked about the facility's process
regarding Quality Control checks for the glucometer, LVN stated the facility conducted Quality Control
checks when they get new glucometer machine; however, he was not sure about the Quality Control checks
with the new testing strips. LVN 8 stated the new testing strips needed to be logged in the book, and a new
page for the Quality Control checks needed to be started for a new glucometer machine. LVN also stated
the testing strips were good for 30 days after opening. LVN 8 also stated the control solution once opened
was good for 30 days. Further review of the in-service training records showed on 7/24/25, an additional
in-service titled Quality Control Blood Glucose Machine was conducted by the facility. The in-service was
presented by the DSD with LVNs 7 and 8 in attendance. However, when the staff were interviewed
regarding the facility's process for Quality Control checks for glucometer, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 23 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
DSD, and LVNs 7 and 8 were unable to accurately verbalize facility protocol on when to conduct a Quality
Control check, the process for completing the Quality Control Record, or the life of test strips and control
solutions once opened. On 7/29/25 at 1248 hours, an interview was conducted with the DON. The DON
acknowledged and verified the above findings.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 24 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0730
Observe each nurse aide's job performance and give regular training.
Level of Harm - Potential for
minimal harm
Based on interview, personnel file review, and facility P&P review, the facility failed to ensure the annual skill
performance evaluations for three of three staff members (CNAs 1, 2, and 3) reviewed were complete. This
failure had the potential for the residents to not receive the proper and safe care. Findings: Review of the
facility's P&P titled Nursing Staff Competency dated 2/2019 showed the facility will conduct an annual skills
fair or equivalent to facilitate the completion of skills and competency evaluations. Validation of all the skills
is required, as per the Orientation and Skills Check form. 1. Review of CNA 1's Comprehensive Clinical
Competency form was initiated on 7/23/25. CNA 1 was hired on 2/2/11. Review of CNA 1's Comprehensive
Clinical Competency form dated 11/14/24, showed the sections for Team Lead (Safety/Disaster),
emergency crash cart location, knowledge of the emergency shut-offs location, emergency evacuation
plan, emergency operations plan (EOP): fire, disaster, and emergency procedures, and hazard
communication: SOS-Safety Data Sheets. However, the sections failed to show if the competency trainings
were Met or Not Met. Further review of the form under the last section for the CNA Comprehensive Clinical
Competency Review-Skills Check Requirement, showed the Met or Not Met was not indicated and the next
reevaluation schedule was left blank. 2. Review of CNA 2's Comprehensive Clinical Competency form was
initiated on 7/23/25. CNA 2 was hired on 4/2/08. Review of CNA 2's Comprehensive Clinical Competency
dated 11/14/24, showed the sections for Admission, Transfer, and Discharge and Team Leader
(Safety/Disaster). However, the sections failed to show if the competency trainings were Met or Not Met.
Further review of the form under the last section for CNA Comprehensive Clinical Competency
Review-Skills Check Requirement, the Met or Not Met was not indicated and the next reevaluation
schedule was left blank. 3. Review of CNA 3's Comprehensive Clinical Competency form was initiated on
7/23/25. CNA 3 was hired on 1/2/97. Review of CNA 3's Comprehensive Clinical Competency form dated
11/14/24, showed the sections for Culture/Customer Services and Policy of Human Resources and Team
Lead (Safety/Disaster). However, these sections failed to show if the trainings were Met or Not Met. Further
review of the form under the last section for the CNA Comprehensive Clinical Competency Review-Skills
Check Requirement, showed the Met or Not Met was not indicated. On 7/24/25 at 0840 hours, the DSD
stated all the sections of the clinical competency form should have been documented as ‘Met or Not Met.
The last section for the skills checks requirement should have been answered as Met or Not Met, and the
reevaluation date should have been documented. The DSD acknowledged the CNAs annual skill check
performance forms were incomplete.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 25 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and medical record review, the facility failed to ensure the medication was administered as
ordered by the physician for one of two residents (Resident 84) investigated for dialysis. * The facility failed
to administer Resident 84's furosemide (a diuretic medication) as per the physician's order. This failure had
the potential for the resident to have an adverse outcomes related to the diuretic not being administered as
ordered. Findings: Medical record review for Resident 84 was initiated on 7/22/25. Resident 84 was
admitted to the facility on [DATE]. Review of Resident 84's Order Summary Report showed the following
physician's order:- dated 5/21/25, for the resident's dialysis appointments every Tuesday, Thursday, and
Saturday at 0900 hours,- dated 11/6/24, to hold all the blood pressure medications prior to dialysis on
Tuesdays, Thursdays, and Saturdays, and - dated 11/14/25, for furosemide 40 mg by mouth daily for edema
(swelling). Review of Resident 84's MAR for July 2025 showed a documentation of 2 (hold/see nurses note)
on Resident 84's furosemide on 7/10 and 7/22/25 at 0900 hours. Review of Resident 84's
eMAR-Medication Administration Notes showed the following:- dated 7/10/25 at 0947 hours, the furosemide
was held due to all the blood pressure medications were to be held on dialysis days, and- dated 7/22/25 at
1012 hours, the furosemide was held due to dialysis. On 7/24/25 at 0840 hours, an interview and
concurrent record review was conducted with the DON. The DON reviewed Resident 84's medical record
and verified the furosemide was held on 7/11 and 7/22/25. The DON stated the resident's furosemide
medication was not indicated for the blood pressure as per the physician's order, the furosemide medication
should have been administered to the resident on those days.
Event ID:
Facility ID:
055983
If continuation sheet
Page 26 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure the pharmacist
consultant performed a monthly MRR (Medication Regimen Review) to identify potential irregularities for
two of five sampled residents (Residents 4 and 7) reviewed for unnecessary medications. * The facility
failed to ensure Resident 4 had a monthly MRR completed by the pharmacist consultant for May 2025. *
The facility failed to ensure Resident 7's MRR for June and July 2025 conducted by the pharmacist
consultant addressed the use of two antidepressant medications (mirtazapine and bupropion) for the same
manifested behavior of verbalization of sadness. These failures put the residents at risk for adverse
outcomes related to the medications the residents were receiving.
Findings:
Review of the facility’s P&P titled Medication (Drug) Regiment Review (MRR) reviewed January
2022 showed the pharmacist will review each resident's medication regimen at least once a month to
identify irregularities and to identify clinically significant risks and/or adverse consequences resulting from
or associated with medications
1. Medical record review for Resident 4 was initiated on 7/22/25. Resident 4 was admitted to the facility on
[DATE].
Review of the facility’s MRR binder failed to show the pharmacist consultant conducted a MRR for
Resident 4 for May 2025. Review of the May 2025’s MRR Current Resident Listing showed a list of
the residents’ medication regimens reviewed by the pharmacist consultant. Resident 4’s
name was not included on the list.
On 07/25/25 at 1033 hours, an interview and concurrent medical record review for Resident 4 was
conducted with the DON. The DON stated the pharmacist consultant should do a MRR on all the residents
at the facility every month. The DON verified Resident 4 was admitted at the facility for the entire month of
May 2025 and should have had a MRR conducted by the pharmacist consultant. The DON also reviewed
May 2025's MRR and verified Resident 4 was not listed as having been reviewed by the pharmacist
consultant.
2. Medical record review for Resident 7 was initiated on 7/22/25. Resident 7 was admitted to the facility on
[DATE], and readmitted on [DATE].
Review of Resident 7's Order Summary Report dated 7/24/25, showed a physician's order dated 5/8/25, for
Remeron oral tablet 7.5 mg (mirtazapine), to be given one tablet by mouth once a day for depression
manifested by episodes of verbalization of sadness. In addition, Resident 7 had a physician's order written
on the same date for bupropion hydrochloride extended release (XL) oral tablet Extended Release 24 Hour
150 mg (bupropion HCl), to be given one tablet by mouth once a day for depression manifested by
verbalization of feeling sad.
On 7/24/25 at 1620 hours, an interview and concurrent medical record review for Resident 7 was
conducted with the DON. The DON was asked if the pharmacist consultant conducted a MRR to address
the resident's use of two antidepressant medications for the same behavior manifested by feeling sad. The
DON verified a MRR was conducted by the pharmacist consultant for June and July 2025; however, the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 27 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
facility was not able to provide documentation the pharmacist addressed the use of two antidepressants
(mirtazapine and bupropion) as ordered by the physician, for the same behavior manifestations of
verbalization of feeling sad. Furthermore, the DON verified there was no pharmacy recommendations
received from the MRR conducted by the pharmacist consultant for June and July 2025 for Resident 7. The
DON verified the findings.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 28 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure the
medication error rate was below 5%. The facility's medication error rate was 7.14%. One of the two licensed
nurses (LVN 7) observed during the medication administration was found to have made errors. * LVN 7
failed to ensure the sevelamer medication (phosphate binder) was administered to Resident 84 on time and
with a meal as per the physician's orders. LVN 7 failed to ensure the furosemide medication (diuretic) was
administered to Resident 84 as ordered. These failures created the risk for the resident to have potential
side effects or complications related to the medications.Findings: Review of the facility's P&P titled
Administration of Medications (undated) showed the following:- Medication shall be administered as
prescribed by the resident's physician, nurse practitioner, or physician's assistant.- Medications must be
administered in accordance with the written orders of the attending physician.- Unless otherwise specified
by the resident's attending physician, routine medications will be administered per the facility time ranges.
On 7/24/25 at 0827 hours, a medication administration observation for Resident 84 was conducted with
LVN 7. LVN 7 prepared and administered Resident 84's medications which included the following:sevelamer (phosphate binder) 800 mg two tablets- vitamin D (supplement) 25 mcg one tablet- docusate
sodium (stool softener) 250 mg one tablet- lidocaine patch (topical pain relief) 4% one patch to left
shoulder- Rena Vite (supplement) one tablet- Letrozole (antiestrogen) 2.5 mg one tablet- Miralax (laxative)
17 gm- allopurinol (reduces uric acid) 100 mg one tablet- fish oil (supplement) 500 mg two tablets LVN 7
administered the sevelamer tablets to Resident 84 at 0842 hours. LVN 7 stated Resident 84 ate breakfast in
her room between 0730 and 0800 hours. Medical record review for Resident 84 was initiated on 7/22/25.
Resident 84 was admitted to the facility on [DATE]. Review of Resident 84's Order Summary Report dated
7/23/25, showed the following physician's orders:- dated 11/14/24, for furosemide oral tablet 40 mg one
tablet by mouth one time a day for edema- dated 1/24/25, for sevelamer HCl oral tablet 800 mg two tablets
by mouth with meals for phosphate binder. LVN 7 was not observed preparing the furosemide oral tablet 40
mg medication during the medication pass observation, and the sevelamer was administered at 0842
hours, without meals. On 7/24/25 at 1342 hours, an interview and concurrent medical record review for
Resident 84 was conducted with LVN 7. LVN 7 reviewed Resident 84's active medication orders. LVN 7
verified she did not administer the sevelamer medication to Resident 84 on time and with her meals.
Additionally, LVN 7 verified she did not administer the furosemide 40 mg tablet medication. LVN 7 stated
she held Resident 84's furosemide 40 mg because she knew it could lower the blood pressure before the
dialysis and should have clarified with the physician because the indication for the furosemide was for
edema, and not hypertension. On 7/29/25 at 1200 hours, an interview and concurrent medical record
review for Resident 84 was conducted with the DON. The DON reviewed Resident 84's active medication
orders. The DON verified the sevelamer should have been given according to the physician's orders and the
furosemide should not have been held because the indication was for edema.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 29 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to provide the
necessary pharmacy services to ensure the proper storage, labeling, and disposal of medications. * The
facility failed to ensure the expired medications were removed from the Medication Room. In addition, the
facility failed to ensure medications used for different routes were not stored together in one container, and
the medications were labeled. * The facility failed to ensure the expired medications were removed from
Medication Carts B and C. * The facility failed to ensure the supplies were labeled for Medication Cart C. *
The facility failed to ensure the three sachets of Calazinc body shield (skin protectant) were not kept at
Resident 24's bedside. These failures posed the potential risk for the residents to receive the expired
medications and treatments, and for the unauthorized access to unsecured supplies.Findings:
Review of the facility's P&P titled Medication Storage in the Facility (undated) showed medications and
biologicals are stored safely, securely, and properly following manufacturer's recommendations or those of
the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel,
or designated administrative personnel. Further review of the P&P showed outdated, contaminated, or
deteriorated medications and those in containers that are disposed of according to procedures for
medication destruction, and reordered from the pharmacy, if a current order exits. Medication storage
conditions are monitored on a monthly basis and corrective action taken if problems are identified.
1. On 7/23/25 at 0951 hours, an inspection of the Medication Room and concurrent interview was
conducted with RN 1. During the inspection of the Medication Room, the following was identified:
- Four boxes of acetaminophen (medication to relieve pain and reduce fever) suppositories containing 12
rectal suppositories in each box, with expiration date of 7/2024.- Six culture swabs with expiration date of
6/27/25.- Inside the medication refrigerator, a medication bin contained two of the brimonidine (eye drop
medications to treat glaucoma and ocular hypertension) 0.2% medication, dorzolamide (eye drop
medications to treat elevated intraocular pressure in individuals with open-angle glaucoma or ocular
hypertension) HCL (hydrochloride) 2%, two of the timolol maleate (eye drop medications to lower the
pressure in the eye by reducing the build up of fluid) 0.25% medications. The identified eye drops were
stored in the same bin with the insulin glargine (a long acting insulin medication injected to individuals
diagnosed with type 1 and 2 diabetes, and Retacrit (medication injected to individuals to treat anemia).Two boxes of Trulicity (an injectable medication to treat type 2 diabetes). One box contained four single
dose pens with no label; one box with no discard/expiration date.
RN 1 acknowledged and verified all of the above findings.
2. On 7/24/25 at 1423 hours, an inspection of Medication Cart B and concurrent interview was conducted
with RN 1 and the IP. During the inspection of Medication Cart B, the following was identified:
- Tegaderm (transparent adhesive film dressing used for wound care or to protect medical device sites) film
with an expiration date of 3/26/25.- A box containing 23 surgical masks with an expiration date of 1/14/25.16 medical face masks ear-loop with eye shield with an expiration date of 5/31/24.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 30 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
RN 1 and the IP acknowledged and verified all of the above findings.
Level of Harm - Minimal harm
or potential for actual harm
3. On 7/24/25 at 1429 hours, an inspection of Medication Cart C and concurrent interview was conducted
with LVN 2. During the inspection of Medication Cart C, the following was identified:
Residents Affected - Few
- Two boxes of Molnlycke Mefix self-adhesive fabric. One box with full roll of tape, and the other box with the
roll almost finished had expiration date of 1/28/25.- 74 pieces of the Telfa (type of non-adherent wound
dressing) adhesive dressings with an expiration date of 1/2025.- 100 ml bottle of normal saline. The cap
showed date opened 7/24/25, with no documentation of the time the bottle was opened. LVN 2 stated the
bottle was good for 24 hours after it was opened and she opened the bottle at approximately 0900 hours.
LVN 2 acknowledged and verified all of the findings.
4. Review of the facility's P&P titled Medication Access and Storage revised 2/2019 under the Procedure
section showed only licensed nurses, the consultant pharmacist and those lawfully authorized to administer
medications ( e.g., medication aides) are allowed access to medications. Medication rooms, medication and
treatment carts, and medication supplies are locked or attended by persons with authorized access.
On 7/22/25 at 1013 hours, during the initial tour of the facility, Resident 24 was observed lying in bed with
eyes closed. Three sachets of Calazinc body shield was observed on top of Resident 24’s bedside
cabinet.
Medical record review for Resident 24 was initiated on 7/22/25. Resident 24 was admitted to the facility on
[DATE], and readmitted on [DATE] .
Review of Resident 24’s H&P examination dated 7/8/25, showed the resident had the capacity to
understand and make decisions.
Review of Resident 24’s Order Summary Report dated 7/24/25, showed the following
physician’s order:
- dated 7/8/25, for the right posterior thigh MASD: cleanse with normal saline, pat dry, apply Calazinc, and
cover with dry dressing daily for 21 days then re-evaluate; and
- dated 7/8/25, for the coccyx area Stage 2 pressure injury: cleanse with normal saline, pat dry, apply
Calazinc, and cover with dry dressing daily until further order.
On 7/22/25 at 1103 hours, an observation and concurrent interview was conducted with Resident 24.
Resident 24 was asked about the three sachets of the Calazinc body shield cream on top of his bedside
cabinet. Resident 24 stated the staff applied the Calazinc body shield cream between his legs.
On 7/22/25 at 1108 hours, an observation and concurrent interview for Resident 24 was conducted with
CNA 4. CNA 4 verified there were three sachets of Calazinc body shield cream on top of Resident 24's
bedside cabinet. CNA 4 stated the Calazinc body shield cream should have been in the treatment cart.
On 7/24/25 at 1047 hours, an interview and concurrent medical record review for Resident 24 was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 31 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
conducted with LVN 6. LVN 6 acknowledged the findings. LVN 6 stated the treatment nurse or the charge
nurse applied the Calazinc body shield cream to Resident 24 as ordered by the physician. LVN stated
Resident 24’s Calazinc body shield cream should not be on the bedside and should be in the
treatment cart.
On 7/25/25 at 1410 hours, an interview was conducted with the DON. The DON acknowledged the above
findings. The DON stated the licensed nurse should have kept Resident 24’s Calazinc body shield
cream in the treatment cart.
Event ID:
Facility ID:
055983
If continuation sheet
Page 32 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0773
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the
results.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to provide the laboratory services
for one of five final sampled residents (Resident 71) reviewed for unnecessary medication. The facility failed
to schedule the laboratory testing as ordered by the physician for Resident 71. This failure had the potential
for Resident 71's laboratory test to be missed and adversely affect the resident's physical health and
well-being. Findings: Review of the facility's P&P titled Lab Procedure revised 5/2007 showed the physician
ordered labs will be handled in a proficient manner to ensure timeliness, accuracy, and proper follow-up.
When receiving an order for monthly, quarterly, bi-annually, or annual lab, complete the standing order
change form. Medical record review for Resident 71 was initiated on 7/22/25. Resident 71 was admitted to
the facility on [DATE], and readmitted on [DATE], with the diagnosis of Type 2 Diabetes Mellites, with
unspecified complications. Review of Resident 71's Consultant Pharmacist's MRR for recommendations
between 4/1 and 4/18/25, showed the Consultant Pharmacist documented Resident 71's fingerstick
readings showed very high blood sugars, mainly greater than 200 mg/dl on most occasions. The Consultant
Pharmacist recommended contacting the physician to adjust Resident 71's diabetic therapy and to continue
the quarterly A1c levels. Review of Resident 71's Order Summary Report dated 7/23/25, showed a
physician's order dated 5/1/25, to obtain Resident 71's A1C levels every three months. Review of Resident
71's Laboratory Results Report dated 4/3/25, showed Resident 71's A1c level was 7.3%, with a reference
range of 4.6-5.6%. On 7/28/25 at 1130 hours, an interview and concurrent medical record review for
Resident 71 was conducted with RN 1. RN 1 stated when the physician ordered laboratory testing for the
residents' A1c level for every three months, the order would be entered into the system as a routine order,
for every three months from the ordered date. RN 1 stated the licensed nurse who received the order was
also responsible for scheduling the future/pending laboratory tests through Laboratory 1, for the next six
months. RN 1 reviewed Resident 71's medical record and stated Resident 71 should have a pending
laboratory test scheduled for 8/1/25 for Resident 71's A1c level. RN 1 reviewed Resident 71's pending
laboratory orders for Laboratory 1 and stated Resident 1 had no pending/future laboratory tests scheduled
and there was a potential for the laboratory test to be missed. On 7/29/25 at 1100 hours, an interview was
conducted with the DON. The DON stated for the routine laboratory tests, the licensed nurse who received
the physician's order was expected to enter the laboratory order as a routine order for every three months,
and was also responsible for informing the laboratory of the routine laboratory order, either by calling or by
completing a laboratory requisition. On 7/29/25 at 1122 hours, an interview was conducted with the DON.
The DON was informed and acknowledged the above findings.
Event ID:
Facility ID:
055983
If continuation sheet
Page 33 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, facility document review, and facility P&P review, the facility failed to
ensure the food safety and sanitation requirements were met in the kitchen when: * The facility failed to
ensure the kitchen staff were wearing hair restraints and clothing that covers body hair. * The facility failed
to ensure the pitchers and pitcher covers were properly air dried. * The facility failed to ensure one of the
multiple pitchers was clean and free of particle. * The facility failed to ensure the sanitary condition of the
kitchen hood over the stove was maintained. These failures had the potential to cause foodborne illnesses
in a highly susceptible residents population of 88 facility residents who consumed food prepared in the
kitchen.Findings: Review of the facility's document titled Diet Type Report dated 7/22/25, showed 88 of 90
residents in the facility received food prepared in the kitchen. 1. According to the USDA Food Code 2022,
Section 2-402.11 Effectiveness, (A) Except as provided in (B) of this section, food employees shall wear
hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that
are designed and worn to effectively keep their hair from contacting exposed food; clean equipment,
utensils, and linens; and unwrapped single-service and single-use articles. Review of the facility's P&P titled
Dress Code dated 2023 under the Proper Dress section, showed the following:- Hat for hair, if hair is short,Hair net for hair if hair is long, and- Beards and mustache (any facial hair) must wear beard restraint. a. On
7/22/25 at 0802 hours, an observation of Dishwasher 1 and concurrent interview was conducted with the
Kitchen Manager. Dishwasher 1 was observed walking in the kitchen towards the dishwashing area without
a hair cover. The Kitchen Manager verified Dishwasher 1 had no hair restraint. The Kitchen Manager stated
Dishwasher 1 shaved his head. The Kitchen Manager acknowledged Dishwasher 1's hair grew back and
had very short hair. On 7/22/25 at 0805 hours, an observation and concurrent interview was conducted with
the CDM (Certified Dietary Manager) inside the kitchen. The CDM acknowledged the above findings. In
addition, the CDM was observed with beard but not wearing a beard restraint. The CDM verified he was not
wearing beard restraint and stated he needed to shave. b. On 7/23/25 at 1015 hours, an observation of the
pureed biscuit food preparation by [NAME] 1 and concurrent interview was conducted with the CDM.
[NAME] 1 had black hairy forearms which were uncovered during the puree food preparation. The CDM
was asked about the facility process regarding body hair like hairy arms. The CDM stated he would check
the facility's P&P. On 7/24/25 at 0953 hours, a follow-up interview was conducted with the CDM. The CDM
verified and stated the facility's policy showed to wear hat or hair net, face covering for beard and
mustache, and clothing to cover the body hair. 2. According to the USDA Food Code 2022, Section
4-901.11, Equipment and Utensils, Air-Drying Required, showed items must be allowed to drain and to
air-dry before being stacked or stored. Stacking wet items prevents them from drying and may allow an
environment where microorganism can begin to grow. Review of the facility's P&P titled Dishwashing dated
2023 under the Procedure section, showed the dishes are to be air dried in racks before stacking and
storing. On 7/22/25 at 0813 hours, during the initial tour of the kitchen, multiple white pitchers were
observed stacked with blue covers on a tray without drying mesh. In addition, the white pitchers and blue
covers of the pitcher were wet. The CDM was made aware and verified the findings. 3. According to the
USDA Food Code 2022, 4-601.11 Equipment, Food - Contact Surfaces, Nonfood Contact Surface, and
Utensils, the equipment food-contact surfaces and utensils shall be clean to sight and touch, the
food-contact surfaces of cooking equipment and pans shall be kept free of encrusted grease deposits and
other soil accumulations; and the nonfood- contact surface of equipment shall be kept free of an
accumulation of dust, dirt, food residue, and other debris. Review of the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 34 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
facility's P&P titled Sanitation dated 2023 under the Procedure section, showed all the utensils, counters,
shelves, and equipment shall be kept clean, maintained in good repair and shall be free from breaks,
corrosions, open seam, cracks, and chipped areas. On 7/22/25 at 0813 hours, during the initial tour of the
kitchen, one of the multiple white pitchers had an orange particle inside. The CDM verified the findings and
put away the dirty pitcher on a cart with the dishes to be cleaned. 4. According to the USDA Food Code
2022 Section 4-204.11 Ventilation Hood Systems, Drip Prevention. Exhaust ventilation hood systems in
food preparation and warewashing areas including components such as hoods, fans, guards, and ducting
shall be designed to prevent grease or condensation from draining or dripping onto food, equipment,
utensils, linens, and single-service, and single-use articles. Review of the facility's P&P titled Hoods, Filters,
and Vents dated 2023 showed the hoods must be cleaned every two weeks and must be free of dust and
grease. On 7/22/25 at 0818 hours, during the kitchen tour, a concurrent observation and interview was
conducted with the CDM. The kitchen hood on top of the stove had brownish black substance. The CDM
verified the findings and stated the kitchen hood needed to be cleaned. On 7/29/25 at 0919 hours, the
Administrator, DON, and CDM were informed and acknowledged the above findings.
Event ID:
Facility ID:
055983
If continuation sheet
Page 35 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0813
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to ensure the safe
food handling guidelines for the food brought in by families/visitors were implemented for one of 19 final
sampled residents (Resident 95). * The facility failed to ensure the food brought in by families/visitors for
Resident 95 were labeled. This failure had the potential to result in unsafe food handling and could cause
foodborne illnesses in residents who received food brought in by families/visitors.Findings: Review of the
facility's P&P titled Foods Brought by Family or Visitor dated 7/21/21, showed that non-perishable foods are
those that do not require time and temperature control refrigeration for food safety. These may be stored in
the resident's room. They will be labeled with the resident's name, location, and date. These foods shall be
discarded according to facility dry/produce storage standards, manufacturer best by or use by dates, or no
more than 30 days. Medical record review of Resident 95 was initiated on 7/22/25. Resident 95 was
admitted to the facility on [DATE], and readmitted on [DATE]. On 7/22/2025 at 0750 hours, an observation
was conducted in Resident 95's room. Resident 95 was observed to have a plastic round container
containing crackers on the bedside table. The container was not labeled and dated. On 07/22/2025 at 0830
hours, an observation and concurrent interview was conducted with Resident 95 and LVN 1. LVN 1 verified
Resident 95's plastic container with crackers was unlabeled. Resident 95 stated her family brought the
container of crackers last week. LVN 1 acknowledged the findings and stated they should have labeled and
dated the container of crackers upon admission.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 36 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview, facility document review, and facility P&P review, the facility failed to establish and
maintain an infection control program designed to provide a safe and sanitary environment and help
prevent the development and transmission of diseases and infections. * The facility failed to ensure the
monthly infection surveillance documents were summarized and analyzed accurately reflect the total
number of CAI (Community-Acquired Infection) in the facility for April and May 2025. * The facility failed to
develop a water management program which included the process to identify, test, and prevent Legionella
(a bacteria which can cause a serious type of lung infection) and other opportunistic waterborne
pathogens. In addition, the failure to accurately analyze the data from the infection surveillance log for the
months of April and May 2025 resulted in incorrect information for the facility's mapping and infection
control minutes regarding the CAI in the facility. These failures had the potential for increased risk of
infections and compromising the residents' medical conditions. Findings: 1. Review of the facility's P&P
titled Infection Prevention and Control Plan (undated) showed the objective of this requirement is for the
facility to develop a comprehensive Infection Control Policy that establishes a facility-wide system for the
prevention, identification, investigation and control of infections of residents, staff and visitors that is based
upon facility assessment, best practices and regulatory compliance for the goal of quality systems for care.
A collaborative effort between the facility leadership, employees, resident/resident representative, facility
staff, Medical Director, and pharmacist is essential for success of the infection Prevention and Control
Program. It is the policy that this facility's Infection Prevention and Control Program is based upon
information from the Facility Assessment and follows national standards and guidelines to prevent,
recognize and control the onset and spread of infection whenever possible. The Infection Prevention and
Control Program includes a system for preventing, identifying, reporting, investigating, and controlling
infections and communicable diseases for all residents, staff, volunteers, visitors, and other individuals
providing services under a contractual arrangement based upon the facility assessment conducted
according to regulatory requirements and following accepted national standards. Further review of the
facility's P&P showed the elements of the infection prevention and control plan include written standards,
policies, and procedures for the Infection Prevention and Control program which include (among others
listed) surveillance: a system of surveillance designed to identify possible communicable diseases or
infection before they can spread to other persons in the facility. Review of the facility's form titled Prevention
and Control Surveillance Log for 4/2025 showed a total of 31 CAI and 10 HAI ( Healthcare-Associated
infection). However, when the total number of infections were counted from the log, the total number of CAI
in the surveillance log was 32. Review of the facility's form titled Prevention and Control Surveillance Log for
5/2025 showed a total of 20 CAI and 12 HAI. However, when the total number of infections were counted
from the log, the total number of CAI in the surveillance log was 21. Review of the facility's Infection
Prevention and Control Meeting Minutes dated 5/27/25, for April 2025 showed the facility had a report for
April 2025 with 31 CAI. Review of the facility's Infection Prevention and Control Meeting Minutes dated
6/26/25, for May 2025 showed the facility had a report for May 2025 with 20 CAI. Review of the facility's
Infection Prevention Mapping for May 2025 showed a total of 20 CAI in the facility. On 7/25/25 at 1438
hours, an interview and concurrent facility's document review was conducted with the IP. The IP stated her
responsibilities included the Antibiotic Stewardship in coordination with the Infection Control Program in the
facility which addressed if the antibiotic prescribed to the residents were appropriate for what were being
treated, dosage, and the drug of choice for infection. When asked how she monitored the facility's Infection
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 37 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Control Program, the IP stated she conducted rounds daily for all shifts, provided inservices, addressed
issues identified, and followed up with the staff if they were able to understand the inservices provided. The
IP also stated she asked the staff questions. When asked about the purpose of the Infection Surveillance,
the IP stated it was used to track and trend the infections in the facility. The IP reviewed the total number of
CAI documented on the surveillance log for 4/2025 and verified there was a total of 32 CAI and not 31 as
documented on the log. The IP also reviewed the total number of CAI documented on the surveillance log
for 5/2025 and verified there was a total of 21 CAI and not 20 as documented on the log. The IP also
verified the information presented in the Infection Prevention and Control Meeting held on 5/27 and 6/26/25,
were incorrect for the total number of CAI. The IP also verified the facility's Infection Prevention Mapping for
May 2025 showed incorrect total of the CAI in the facility. 2. According to AFL 18-39 dated 9/17/18, Health
Care Facility Requirements include for:Hospitals, CAHs, and SNFs must have water management policies
and procedures to reduce the risk of growth and spread of Legionella and other opportunistic pathogens in
building water systems. These facilities must have water management plans and documentation that, at a
minimum, ensure each facility:Conducts a facility risk assessment to identify where Legionella and other
opportunistic waterborne pathogens (e.g. Pseudomonas, Acinetobacter, Burkholderia, Stenotrophomonas,
nontuberculous mycobacteria, and fungi) could grow and spread in the facility water system;Develops and
implements a water management program that considers the ASHRAE industry standards and the CDC
toolkit;Specifies testing protocols and acceptable ranges for control measures and documents the results of
testing and corrective actions when control limits are not maintained; andMaintains compliance with other
applicable federal, state, and local requirements On 7/28/25 at 1057 hours, an interview and concurrent
Legionella Water Management Program review was conducted with the Maintenance Director. The
Maintenance Director stated the facility did not conduct Legionella testing because there was no sitting
water. The Maintenance Director stated in the event of a Legionella outbreak, the water in the facility will be
tested and would ask for help from the health department for guidance. The Maintenance Director was not
able to provide a written plan to address the testing protocols and acceptable ranges for control measures,
and corrective actions when control limits were not maintained. The facility's Legionella Water Management
Program did not show the acceptable water temperature ranges to ensure control limits were maintained.
On 7/29/25 at 1232 hours, an interview and concurrent Legionella Water Management Program review was
conducted with the Administrator. The Administrator stated it was important to have a sanitary water supply
since the Legionella can spread and have a potential concern for an outbreak. When asked for the facility's
testing protocols for Legionella if there was a suspected outbreak, the Administrator stated the facility would
notify the Department of Health and stop supplying water to the residents and the facility would test the
water. When asked for the facility's protocols for testing, the Administrator was not able to provide. On
7/29/25 at 1238 hours, an interview was conducted with the IP. When asked for the facility's process
regarding water management and potential Legionella in the facility, the IP stated the facility would report it
to Public Health first to get guidance on what to do. When asked how the facility would test for Legionella in
the facility, the IP stated there was a PCR testing kit for Legionnaire and would reach out to the Public
Health for guidance on which company to ask to conduct testing. On 7/29/25 at 1436 hours, a concurrent
interview was conducted with the DON, IP, and Clinical Resource. When asked regarding the facility's
process or protocols in the event of suspected Legionella case in the facility, the DON stated the facility will
reach out to the Public Health for guidance. The DON stated the facility will make sure it was safe for the
staff and residents, and if the facility had to get certain
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 38 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
tests done, the facility will reach out to the testing company who could provide the test. The DON verified
there was no written plan to address the testing protocols for Legionnaires and was not aware because the
facility did not have Legionnaire cases. On 7/29/25 at 1608 hours, an interview was conducted with the
Administrator, DON, and Clinical Resource who acknowledged and verified the findings.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 39 of 40
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
055983
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Coventry Court Health Center
2040 S. Euclid Avenue
Anaheim, CA 92802
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and facility document review, the facility failed to ensure one glucometer
(Glucometer A) from one of two medications carts (Medication A) inspected with the glucometers, was
maintained in safe operating condition. This failure had the potential for residents requiring glucose checks
to have inaccurate readings. Findings: Review of the glucometer manufacturer's manual titled Assure
Platinum Blood Glucose Monitoring System User Instruction Manual under When to Perform a Control
Solution Test showed:- Before testing with the Assure Platinum System glucometer for the first time- When
you open a new bottle of test strips- Whenever you suspect the meter or test strips may not be functioning
properly- If test results appear to be abnormally high or low or are not consistent with clinical symptomsUse the control solution within 90 days (3 months) of first opening On 7/24/25 at 1425 hours, an inspection
of Medication Cart A and concurrent interview and review of the form titled Quality Control Record Assure
Platinum Blood Glucose Monitoring System was conducted with LVN 7 and the IP. One Quality Control
Record showed Assure Platinum Meter Serial # 1040-4437483 for Unit 2 dated 7/2025. The last entry on
the form for the Quality Control showed 7/2024. On the bottom of the page, below the entry on 7/2024, was
a handwritten note showing SEE NEW PAGE NEW GLUCOMETER. Another Quality Control Record
showed Assure Platinum Meter Serial # 1040-4437484 for Unit 2 dated 7/2025. The first entry on the
left-hand column of the form was dated 7/25/25. No other information was documented on the form to show
quality control check was conducted for the new glucometer. The IP stated the glucometer, test strips, and
solution were replaced last night on all carts as a plan of correction for the concerns identified regarding
Quality Control checks for the glucometer. When asked for the facility's process prior to using a new
glucometer, the IP stated a Quality Control check was done when there was a new glucometer to be used.
The IP also stated the night shift licensed nurse was informed to conduct a Quality Control check tonight.
When asked if blood sugar checks were done today, the IP stated yes, and verified the facility used the new
glucometer without performing Quality Control check prior to using the new glucometer. In addition, the
Quality Control Record showed from 7/1 to 7/21/25, for the Normal Control solution, the record showed an
expiration of 5/2027; however, the expiration on the solution was 2/5/27. For the High Control solution, the
record showed an expiration date of 2/6/27; however, the expiration date on the solution was 2/6/27. LVN 7
verified the findings and stated she was not aware of the facility's protocols for the glucometer check. LVN 7
also stated she agreed a Quality Control check should be done when new strips were opened or for new
glucometers.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
055983
If continuation sheet
Page 40 of 40