Skip to main content

Inspection visit

Health inspection

COVENANT POST ACUTECMS #0559961 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) was treated with dignity and respect when Resident 1's call light was removed from the wall and taken away from her on 2/20/2024. This failure violated Resident 1's right to have her call light accessible and within reach and resulted in Resident 1 to feel isolated and alone and without the ability to call staff for assistance. Findings: During a review of Resident 1 ' s admission Record (AR), dated 3/7/24, the AR indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had a history of Alzheimer (a brain disease that causes memory loss and other cognitive impairment), Right femur (upper leg bone) fracture (broken bone), Right Artificial Hip Joint (a surgical procedure in which an orthopaedic surgeon removes the diseased parts of the hip joint and replaces them with a new prosthesis), Muscle weakness, and Abnormal gait and mobility (unable to walk in a typical way). During a review of Resident 1's Minimum Data Set (MDS – an evaluation of a resident's cognitive and functional status), dated 2/16/24, the MDS indicated the Brief Interview for Mental Status (BIMS) score (an assessment of a resident's cognitive status for memory recall) was 9 (a score of 0 – 7 indicated severe impairment, 8 – 12 indicated moderate impairment, and 13 – 15 indicated minimal to no impairment). During a review of Resident 1's MDS for Functional Abilities And Goals (FAAG) dated 2/16/24, the FAAG indicated Resident 1 required assistance to complete activities of daily living (eating, toileting, bathing, transferring, etc.) During an interview on 3/7/24 at 9:15 a.m. with Resident 1 in Resident 1 ' s room, Resident 1 stated Certified Nursing Assistant (CNA) 1 came to her room on 2/20/24 around 12 o ' clock a.m. to check her briefs (an adult diaper). Resident 1 stated, CNA 1 threw the blanket off me, pushed and shoved me. I had a right hip incision from a hip replacement. I tried to cover my hip because it was hurting, she grabbed my hand and pulled it away. Then she took my call light away for no reason. Resident 1 stated, I like my call light on my bed so I can reach it to call staff for assistance. Resident 1 stated she used the call light to call staff for pain medication and when she soils her briefs. Resident 1 stated without the call light there was no way of calling staff for help. During an interview on 3/7/24 at 10:21 a.m. with CNA 2, CNA 2 stated she worked during the night (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 055996 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 055996 B. Wing A. Building (X3) DATE SURVEY COMPLETED 03/07/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Covenant Post Acute 3408 East Shields Avenue Fresno, CA 93726 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550 Level of Harm - Minimal harm or potential for actual harm shift on 2/20/24. CNA 2 stated Resident 1 was pushing her call light all night long. CNA 2 stated CNA 1 was assigned to provide care to Resident 1 that night and CNA 1 stated Resident 1 was crazy and CNA 1 was not going answer Resident 1 ' s call light. CNA 2 stated CNA 1 was instructed by Registered Nurse (RN) 1 to take Resident 1 ' s call light away. CNA 2 stated it was not acceptable to take call lights away from residents under any circumstances. Residents Affected - Few During an interview on 3/7/24 at 10:30 a.m. with LVN 1, LVN 1 stated she worked during the night shift on 2/20/24. LVN 1 stated RN 1 was assigned to provide care to Resident 1. LVN 1 stated Resident 1 was alert and cooperative most of the time, sometimes confused during the night, and particular about care. LVN 1 stated Resident 1 pushed the call light excessively (more than three times an hour). LVN 1 stated Resident 1 would push the call light when she was not happy with how staff folded her blanket. LVN 1 stated it was not acceptable to take away the call light from the resident even if the resident was confused. LVN 1 stated if the resident pushed the call light 100 times, staff must answer the call light 100 times. During an interview on 3/7/24 at 12:14 p.m. with the Director of Nursing (DON), DON stated staff was not allowed to take anything away from the resident. DON stated call lights should be placed on the bed with the resident when the resident is in bed. DON stated it was unacceptable to take away the call light even if the resident is confused or have behavioral issues. During an interview on 3/7/24 at 12:20 p.m. with the Administrator (ADM), ADM stated Resident ' 1 son reported that Resident 1 ' s call light was removed from the wall on 2/20/24. ADM stated an investigation was completed on 2/20/24 and concluded that Resident 1 ' s call light was not removed from the wall but RN 1 did instruct CNA 1 to place Resident 1 ' s call light on Resident 1 ' s bedside table to minimize Resident 1 from pushing the call light. ADM stated RN 1 and CNA 1 were placed on suspension during the investigation on 2/20/24 and terminated on 2/26/24. During a review of the facility ' s policy and procedure (P&P) titled, Resident Rights, dated 12/2016, the P&P indicated, Policy Statement: Employees shall treat all residents with kindness, respect, and dignity. Policy Interpretation and Implementation: 1. Federal and State laws guarantee certain basic rights to all residents of this facility. These rights include the resident ' s right to: a. a dignified existence; b. be treated with respect, kindness, and dignity; c. be free from abuse, neglect, misappropriation of property, and exploitation; d. be free from corporal punishment or involuntary seclusion, and physical or chemical restraints not required to treat the resident ' s symptoms; e. self-determination; f. communication with and access to people and services, both inside and outside the facility; g. exercise his or her rights as a resident of the facility and as a resident or citizen of the United States; h. be supported by the facility in exercising his or her rights; i. exercise his or her rights without interference, coercion, discrimination or reprisal from the facility . During a review of the facility ' s policy and procedure (P&P) titled, Answering the Call Light, dated 3/2021, the P&P indicated, Purpose: The purpose of this procedure is to ensure responses to the resident ' s requests and needs. General Guidelines: .5. When the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 055996 If continuation sheet Page 2 of 2

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0550GeneralS&S Dpotential for harm

    F550 - Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

FAQ · About this visit

Common questions about this visit

What happened during the March 7, 2024 survey of COVENANT POST ACUTE?

This was a inspection survey of COVENANT POST ACUTE on March 7, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at COVENANT POST ACUTE on March 7, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her right..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.