F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure dignity, privacy, and respect were
maintained for one of eight sampled residents (Resident 3), when the indwelling urinary catheter (a hollow
tube inserted into the bladder to drain or collect urine) drainage bag was not covered with a dignity bag (a
privacy cover placed over a urinary catheter drainage bag to help maintain a resident's dignity and privacy
by preventing exposure of the bag and its contents). This deficient practice had the potential to compromise
Resident 3's dignity, privacy, and respect due to the indwelling urinary catheter drainage bag being left
uncovered.Findings: During a review of Resident 3's admission Record, dated 1/9/2025, the admission
Record indicated Resident 3 was initially admitted to the facility on [DATE] and readmitted on [DATE].
Resident 3's diagnoses included acute kidney failure (a sudden loss of kidney [organs that filter waste from
the blood] function), urinary tract infection (UTI- an infection in the bladder/urinary tract), neuromuscular
dysfunction of the bladder (a problem where the bladder [the organ that stores urine] does not function
normally, causing difficulty with bladder emptying or control), myocardial infarction (MI- heart attack) and
diabetes mellitus (DM - a disorder characterized by difficulty in blood sugar control and poor wound
healing). During a review of Resident 3's History and Physical (H&P), dated 12/5/2025, the H&P indicated
Resident 3 had the capacity to understand and make decisions. During a review of Resident 3's Minimum
Data Set (MDS - a resident assessment tool), dated 11/11/2025, the MDS indicated Resident 3's cognition
(ability to think, remember, and reason) was severely impaired. The MDS indicated Resident 3 required
maximal assistance (helper does more than half the effort) for eating and was dependent (helper does all of
the effort) for toileting, bathing, and personal hygiene. The MDS also indicated Resident 3 had an indwelling
catheter. During a concurrent observation and interview on 1/8/2026 at 8:57 a.m., with Licensed Vocational
Nurse (LVN) 3, in Resident 3's room, observed Resident 3's indwelling urinary catheter. The indwelling
catheter was uncovered. LVN 3 stated Resident 3's urinary catheter drainage bag did not have a dignity
cover. LVN 3 stated Resident 3 should have a dignity bag because other residents, visitors, and staff could
see the catheter. LVN 3 stated not covering the indwelling catheter drainage bag was a dignity issue. LVN 3
stated the lack of privacy could make Resident 3 feel different, out of place, or embarrassed. During a
review of the facility's policy and procedures (P&P), titled Quality of Life - Dignity, revised August 2009, the
P&P indicated residents were to be treated with dignity and respect at all times. The P&P indicated staff
were to promote and protect resident dignity, including helping residents keep urinary catheter drainage
bags covered.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 64
Event ID:
056023
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure dignity, privacy, and treatment were
provided in a respectful manner for one of eight sampled residents (Resident 105) during a toileting
request. This deficient practice resulted in Resident 105 becoming visibly frustrated and had the potential to
cause psychosocial harm, including emotional distress and loss of dignity.Findings: During a review of
Resident 105's admission Record, dated 1/9/2025, the admission record indicated Resident 105 was
admitted to the facility on [DATE]. Resident 105's diagnoses included hemiplegia (total paralysis of the arm,
leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following
cerebral infarction (stroke, blocked blood flow to a part of the brain) affecting the left dominant side, history
of falling, syncope and collapse (episodes of fainting), and diabetes mellitus (DM- a disorder characterized
by difficulty in blood sugar control and poor wound healing). During a review of Resident 105's History and
Physical (H&P), dated 10/25/2025, the H&P indicated Resident 105 had the capacity to understand and
make decisions. During a review of Resident 105's Minimum Data Set (MDS - a resident assessment tool),
dated 11/26/2025, the MDS indicated Resident 105's cognitive skills (ability to think, remember, and
reason) were severely impaired. The MDS indicated Resident 105 required maximal assistance (helper
does more than half the effort) for toilet hygiene and toilet transfer (the ability to get on and off a toilet or
commode). The MDS indicated Resident 105 required moderate assistance (helper does less than half the
effort) for oral and personal hygiene. During a review of Resident 105's care plan titled, Activities of Daily
Living (ADL - routine tasks/activities such as bathing, dressing, and toileting a person performs daily to care
for themselves) initiated on 10/24/2025, the care plan indicated Resident 105 required extensive assistance
by one staff member for toileting. During a review of Resident 105's care plan titled Fall risk initiated on
10/24/2025, the care plan indicated staff were to encourage the resident to maintain functional
independence through safety-awareness. The care plan also indicated staff were to anticipate Resident
105's needs and complete a fall risk assessment. During an observation on 1/6/2026 at 1:04 p.m., of lunch
service, staff were observed in the hallway pulling meal trays from the meal carts and delivering them to
resident rooms. Resident 105, who was Spanish speaking, was observed independently propelling his
wheelchair from his room into the hallway. Resident 105 was observed repeatedly calling out bano to
Licensed Vocational Nurse (LVN) 5 who was standing nearby at a medication cart. A Spanish-speaking
visitor (Visitor 1) was observed translating for Resident 105. Visitor 1 informed the nurse Resident 105 was
requesting to use the restroom but there was no toilet paper in the bathroom. In the presence of Resident
105, LVN 5 was observed shaking her head and rolling her eyes. LVN 5 then stated, He wears briefs, he
can't use the restroom. LVN 5 then proceeded to a nearby closet and retrieved a box of facial tissue. LVN 5
attempted to give the facial tissues to Resident 105, however, the resident declined and shook his head No.
LVN 5 then flagged Certified Nursing Assistant (CNA) 4 from the hallway and asked the CNA to get toilet
paper for Resident 105. LVN 5 then returned to the medication cart. Resident 105 returned to his room to
wait for the toilet paper. CNA 4 was then observed passing meal trays in the hallway without returning to the
assist Resident 105 with toileting. Resident 105 became frustrated, spoke an unknown word in Spanish,
took his hat off and threw it to the floor. LVN 5 called out from the medication cart that the toilet paper was
in the bathroom but never left her cart to assist Resident 105. Resident 105 independently maneuvered his
wheelchair toward the bathroom and used his cane to open the door. Resident 105 entered the shared
bathroom by backing into the space in his wheelchair without assistance. The adjoining bathroom
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 2 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
door on the opposite side remained open. Residents from the adjoining room were able to look directly into
the restroom. Due to space limitations, Resident 105 was unable to turn himself around or close the
adjoining door while in the wheelchair. No staff member entered the bathroom to assist Resident 105 with
toileting or ensure his privacy. While Resident 105 attempted to use the bathroom, the resident's roommate
stated he frequently assisted Resident 105 into the restroom because the staff were busy. Resident 105's
roommate stated the resident would occasionally get locked inside the bathroom and would have to assist
him with opening the bathroom door. Resident 105 exited the bathroom without assistance. LVN 11
approached and asked if assistance was needed, however, Resident 105 had already completed toileting
without assistance. During an interview on 1/6/2026 at 1:11 p.m., with LVN 11, LVN 11 stated when a
resident needed to use the restroom, staff should assist the resident promptly. LVN 11 stated CNA 4 should
not have continued passing meal trays but should have assisted Resident 105 with toileting. LVN 11 stated
either LVN 5 or CNA 4 should have assisted Resident 105 immediately. LVN 11 stated Resident 105's
dignity was not respected when the resident was not assisted in a timely manner. LVN 11 stated staff were
present to assist residents, and the residents must come first. During an interview on 1/6/2026 at 1:24 p.m.,
with CNA 4, CNA 4 stated LVN 5 asked her to obtain toilet paper for Resident 105. CNA 4 stated she
obtained the toilet paper and gave it to LVN 5. CNA 4 stated she then resumed passing meal trays. CNA 4
stated she did not assist Resident 105 because she thought LVN 5 was assisting the resident. During an
interview on 1/6/2026 at 2:54 p.m., with LVN 5, LVN 5 stated she had done all she could for Resident 105
when the resident requested assistance with toileting. LVN 5 stated she was not Resident 105's assigned
nurse. LVN 5 stated she told CNA 4 to obtain toilet paper and stated she placed the toilet paper on the roll
in the restroom through the adjoining bathroom. LVN 5 stated she thought CNA 4 was assisting the
resident. LVN 5 stated she initially thought Resident 105 used briefs, but stated CNA 4 indicated the
resident could use the restroom independently, which was why she did not provide further assistance. LVN
5 stated she felt she had done all she could do for Resident 105 and stated, If it were me, I would have just
used the tissue I provided, but he refused. LVN 5 stated she believed the issue was the lack of toilet paper
but later realized Resident 105 required additional toileting assistance. LVN 5 stated she should have
followed through to ensure the resident was assisted, as the resident became frustrated. LVN 5 stated
Resident 105 deserved privacy and dignity. During an interview on 1/8/2026 at 3:55 p.m., with the Director
of Nursing Trainer (DONT), the DONT stated LVN 5's actions were unacceptable. The DONT stated when
residents needed help, staff were expected to assist them. The DONT stated residents could feel
unattended and uncared for when staff did not respond to their needs which could cause psychological and
emotional stress. The DONT stated the facility was the residents' home and staff were responsible for
providing care to the residents. During a review of the facility's policy and procedure (P&P) titled Quality of
Life - Dignity, revised 8/2009, the P&P indicated residents were to be treated with dignity and respect at all
times. The P&P indicated staff were required to promptly respond to a resident's request for toileting
assistance and to promote, maintain, and protect resident privacy, including bodily privacy during
assistance with personal care. The P&P also indicated demeaning practices or standards of care that
compromise resident dignity were prohibited. During a review of the facility's P&P titled Resident Rights,
revised 12/2016, the P&P indicated residents had the right to be treated with respect, kindness, and dignity.
The P&P indicated to maintain privacy during care. The P&P indicated residents were entitled to a dignified
existence and to receive care that is free from neglect and practices that compromise dignity. The P&P also
indicated staff were responsible for supporting residents in the exercise of these rights and for treating
residents in a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 3 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
Level of Harm - Minimal harm
or potential for actual harm
manner that preserved dignity and privacy at all times. During a review of the facility's P&P titled Activities
of Daily Living (ADL), Supporting, revised 3/2018, the P&P indicated residents were to be provided care,
treatment, and services to maintain or improve their ability to carry out activities of daily living. The P&P
indicated appropriate support and assistance were to be provided with elimination (toileting) for residents
unable to carry out activities of daily living independently, in accordance with the resident's plan of care.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 4 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview, the facility failed to ensure one of eight sampled residents (Resident 118) had
access to a call light system to summon assistance. This deficient practice had the potential to prevent
Resident 118, who was unable to communicate verbally, from requesting assistance or communicating
needs in a timely manner.Findings: During a review of Resident 118's admission Record, dated 1/9/2025,
the admission record indicated Resident 118 was admitted to the facility on [DATE]. Resident 118's
diagnoses included compression of the brain (pressure on the brain that can affect thinking, movement, or
speech), cerebral infarction (loss of blood flow to a part of the brain also known as a stroke),
encephalopathy (a condition that affects how the brain works, causing changes in thinking, alertness, or
behavior), encephalitis (inflammation of the brain that can affect thinking, alertness, speech, or behavior)
and encephalomyelitis (inflammation of the brain and spinal cord that can affect movement, speech, and
brain function), dysphagia (difficulty swallowing), and major depressive disorder (a mood disorder that
causes a persistent feeling of sadness and loss of interest). During a review of Resident 118's History and
Physical (H&P), dated 4/26/2025, the H&P indicated Resident 118 had fluctuating capacity to understand
and make decisions. During a review of Resident 118's Minimum Data Set (MDS - a resident assessment
tool), dated 10/29/2025, the MDS indicated Resident 118 cognitive skills (ability to think, remember, and
reason) for daily decision making were severely impaired. The MDS indicated Resident 118 had short-term
and long-term memory problems. The MDS indicated Resident 118 had no speech (absence of spoken
words) and rarely or never had the ability to be understood to express ideas and wants. The MDS indicated
Resident 118 was dependent (helper does all the effort) with toileting, bathing, oral and personal hygiene.
During a review of Resident 118's care plan with a focus on communication limitations related to cognitive
deficits, nonverbal status, impaired mobility, and the need for adaptive devices, initiated on 10/30/2025, the
care plan indicated Resident 118 was nonverbal and had difficulty communicating needs verbally. The care
plan indicated Resident 118 communicated needs through nonverbal methods, including eye contact,
touch, and pointing. The care plan further indicated Resident 118 required a flat call light to be able to
communicate needs. During a concurrent observation and interview on 1/5/2026 at 12:58 p.m., with
Licensed Vocational Nurse (LVN) 8 and Resident 118, while in Resident 118's room, the resident was
observed lying in bed, alert and oriented. Resident 118 was unable to respond verbally when questions
were asked. Resident 118's call light was observed dangling on the left side of his bed. Resident 118 shook
his head no when asked if he could reach his call light. LVN 8 acknowledged Resident 118's call light was
not within reach. LVN 8 stated she should always ensure the resident's call light was within arm's reach.
LVN 8 further stated if Resident 118 was in distress or needed assistance in the event of an emergency, he
would need his call light, especially since the resident was nonverbal. During an interview on 1/8/2026 at
3:55 p.m., with the Director of Nursing Trainer (DONT), the DONT stated if the resident needed assistance,
he could not call for help. The DONT further stated the call light was Resident 118's lifeline for emergencies.
During a review of the facility's policies and procedures (P&P), titled Answering the Call Light, revised
9/2022, the P&P indicated staff were to explain and demonstrate use of the call light to residents upon
admission and as needed. The P&P further indicated the call light was to be plugged in, functioning, and
accessible to residents at all times, including when the resident was in bed, in the bathroom, or on the floor.
The P&P also indicated staff were to respond promptly to resident call light requests and report any
defective call lights to the nurse supervisor.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 5 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0580
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room,
etc.) that affect the resident.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the physician was notified of a
significant change in condition when a resident exhibited inappropriate sexual behavior for one of eight
sampled residents (Resident 27). This deficient practice resulted in a delay in physician evaluation and the
development of an appropriate plan of care for Resident 27's behavioral needs. Cross reference F644 and
F742.Findings: During a review of Resident 27's admission Record, the admission Record indicated
Resident 27 was initially admitted to the facility on [DATE]. Resident 27's diagnoses included traumatic
brain injury (damage to the brain from an external force), traumatic subarachnoid hemorrhage (brain bleed)
with loss of consciousness, disorganized schizophrenia (a mental illness that is characterized by
disturbances in thought), brief psychotic disorder, and bipolar disorder (sometimes called manic-depressive
disorder; mood swings that range from the lows of depression to elevated periods of emotional highs).
During a review of Resident 27's Minimum Data Set ([MDS], a resident assessment tool), dated
12/22/2025, the MDS indicated Resident 27's cognitive skills (ability to think and reason) for daily decision
making were severely impaired. The MDS indicated Resident 27 was entirely dependent on staff for
activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs daily).
During a review of Resident 27's History and Physical (H&P), dated 9/14/2025, the H&P indicated Resident
27 had the capacity to understand and make decisions. During an interview on 1/5/2026 at 12:20 p.m. with
Certified Nursing Assistant (CNA) 2, CNA 2 stated Resident 27 grabbed her buttocks and private area (date
unknown) which caused her to feel uncomfortable. CNA 2 stated Resident 27 laughed during the incident.
CNA 2 stated she notified Licensed Vocational (LVN) 2 and the Director of Staffing Development (DSD) of
the incident. During an interview on 1/6/2026 at 2:13 p.m. with LVN 2, LVN 2 stated any change in a
resident's condition should be relayed to the physician so orders could be placed to direct the resident's
plan of care. LVN 2 recalled being notified of Resident 27's inappropriate sexual behaviors and stated the
physician should have been notified because the behavior constituted a serious change in behavioral
condition that required a psychiatric evaluation, possible medication adjustments, or a 5150 (a 72- hour
psychiatric hospitalization when an adult exhibits a mental health crisis and is evaluated to be a danger to
others, or to himself or herself, or gravely disabled). LVN 2 stated she knew Resident 27 to have a
longstanding history of behavioral concerns. LVN 2 stated she did not complete a change of condition note
or notify the physician because she did not think of it. During a concurrent interview and record review on
1/7/2026 at 12:10 p.m. with the Director of Nursing Trainer (DONT), the DONT stated Resident 27's
inappropriate sexual behavior should have been reported by the physician so that the resident could have a
psychiatric evaluation. The DONT stated that the lack of physician notification placed all the residents and
the staff in danger of physical harm by Resident 27 and placed the resident at risk of worsening behavior.
During a review of the facility's Policy and Procedure (P&P) titled, Change in Resident's Condition or
Status, revised 2/2021, the P&P indicated the nurse would notify the resident's attending physician or
physician on call when there has been a significant change in the resident's physical/emotional/mental
condition; need to alter the resident's medical treatment significantly. The P&P also indicated to notify the
resident and/or representative, the state mental health agency or state intellectual disability agency will be
notified within 24 hours of a significant change in the mental or physical condition of a resident with a
mental disorder.
Event ID:
Facility ID:
056023
If continuation sheet
Page 6 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to accurately assess and code a resident's recent surgery on
the Minimum Data Set (MDS], a resident assessment tool) for one of eight sampled residents (Resident
65). This deficient practice led to a delay in proper care area assessment identification, which affected the
facility's ability to address Resident 65's post-surgical and neurological needs.Cross reference F656 and
F684.Findings: During a review of Resident 65's admission Record, the admission Record indicated
Resident 65 was initially admitted to the facility on [DATE]. Resident 65's diagnoses included nontraumatic
intracerebral hemorrhage (a serious type of hemorrhagic stroke where a blood vessel within the brain
bursts, causing bleeding directly into the brain tissue, leading to swelling and tissue damage),
encephalopathy (any disease or damage that alters brain function), and chronic respiratory failure with
hypoxia (a long-term condition where the lungs cannot adequately oxygenate the blood). During a review of
Resident 65's Minimum Data Sets ([MDS], a resident assessment tool), dated 9/16/2025 and 12/16/2025,
the MDS' indicated Resident 65's cognitive skills (ability to think and reason) for daily decision making were
moderately impaired. The MDS' indicated Resident 65 was entirely dependent on staff for toileting,
showering, and lower body dressing. The MDS' indicated Resident 65 had an active diagnosis of
cerebrovascular accident (CVA) or stroke (loss of blood flow to a part of the brain). The MDS' indicated
Resident 65 did not have any major surgical procedures during the prior inpatient hospital stay that required
active care in the facility. During a review of Resident 65's History and Physical (H&P), dated 9/11/2025, the
H&P indicated Resident 65 had the capacity to understand and make decisions. During a review of
Resident 65's General Acute Care Hospital (GACH) Physician Progress Note, dated 9/10/2025, the GACH
note indicated Resident 65 was admitted to the intensive care unit (ICU) on 8/5/2025 for a diagnosis of
intraventricular (fluid-filled cavities deep within the brain) hemorrhage and required immediate intubation (a
medical procedure where a tube is placed into the windpipe through the mouth or nose to secure an open
airway). The GACH note indicated Resident 65 underwent ventriculostomy (a neurosurgical procedure
where a catheter or small opening is placed in the brain's ventricles to drain excess cerebrospinal fluid
[CSF- brain fluid] or monitor intracranial pressure [ICP - pressure within the brain]) with external ventricular
drain (EVD-a catheter is inserted into a ventricle, connected to an external drainage system to remove CSF
and measure pressure) placement on 8/6/2025 and subsequent removal on 8/12/2025. The note indicated
Resident 65 was in the ICU for approximately 30 days. During a concurrent interview and record review on
1/8/2026 at 3:23 p.m. with the Quality Assurance Nurse (QAN), Resident 65's MDS' dated 9/16/2025 and
12/16/2025, were reviewed. The QAN stated the MDS Nurse inaccurately indicated Resident 65 did not
have any major surgical procedures during the prior inpatient hospital stay requiring active skilled nursing
care. The QAN stated the MDS should have reflected the resident's recent surgery so that the appropriate
care area assessment could have been triggered, which would have assisted in the formulation of a care
plan. The QAN stated the inaccurate assessment contributed to the absence of care planning for Resident
65's post-surgical and neurological needs. During a review of the facility's Policy and Procedure (P&P)
titled, Certifying Accuracy of the Resident Assessment, revised 11/2019, the P&P indicated the facility was
to ensure any person completing a portion of the Minimum Data Set/MOS (Resident Assessment
Instrument) must sign and certify the accuracy of that portion of the assessment.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 7 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Coordinate assessments with the pre-admission screening and resident review program; and referring for
services as needed.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure coordination of the resident's PASRR Level II
(PASRR II-a federally mandated screen for individuals for Serious Mental Illness [SMI], Intellectual
Disabilities [ID], or Developmental Disabilities [DD] to ensure they get the right care in the least restrictive
setting, preventing inappropriate nursing home placement and identifying needs for specialized services)
determination with ongoing assessment, interdisciplinary review, care planning revisions, reconsideration of
appropriate placement following significant changes in the residents behavioral condition for one of three
sampled residents (Resident 27). This deficient practice had the potential to result in inaccurate care for
Resident 27 while residing in the facility.Findings: During a review of Resident 27's admission Record, the
admission Record indicated Resident 27 was initially admitted to the facility on [DATE]. Resident 27's
diagnoses included traumatic brain injury (damage to the brain from an external force), traumatic
subarachnoid hemorrhage (brain bleed) with loss of consciousness, and bipolar disorder (sometimes called
manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of
emotional highs). The admission Record indicated, on 12/19/2025, Resident 27 was diagnosed with
disorganized schizophrenia (a mental illness that is characterized by disturbances in thought) and brief
psychotic disorder.During a review of Resident 27's Minimum Data Set ([MDS], a resident assessment
tool), dated 12/22/2025, the MDS indicated Resident 27's cognitive skills (ability to think and reason) for
daily decision making were severely impaired. The MDS indicated Resident 27 was entirely dependent on
staff for activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs
daily). During a review of Resident 27's History and Physical (H&P), dated 9/14/2025, the H&P indicated
Resident 27 had the capacity to understand and make decisions. During a review of Resident 27's Nursing
Progress Note dated 10/3/2025, the note indicated on 10/3/2025, Resident 27 hit, punched, cursed, threw
feces at staff, and threw his meal plates on staff and peers. The Nursing Progress Note also indicated
redirection and medication for agitation and anxiety was not effective. During a review of Resident 27's
Nursing Progress Note dated 10/16/2025, the note indicated on 10/16/2025, Resident 27 ripped off the
curtains in his room and started yelling profanities. During a review of Resident 27's Nursing Progress Note
dated 11/24/2025, the note indicated on 11/24/2025, Resident 27 was verbally and physically aggressive
towards a certified nursing assistant (CNA). During a review of Resident 27's Nursing Progress Note dated
12/17/2025, the note indicated on 12/17/2025, Resident 27 grabbed a CNA by the jacket while the CNA
attempted to provide peri-care, was verbally aggressive, and kicked the CNA in the chest. The Nursing
Progress Note indicated 911 was called for increased agitation. During a review of Resident 27's Nursing
Progress Note dated 12/30/2025, the note indicated on 12/30/2025, Resident 27 struck a charge nurse on
the stomach while passing by her. During a review of Resident 27's Nursing Progress Note dated
12/31/2025, the note indicated on 12/31/2025, Resident 27 reached forward and grazed another resident
with his hand and the resident's chair. The note indicated the Department of Mental Health was notified,
and two members of the Psychiatric Mobile Response Team (PMRT) came to evaluate resident for a
possible 5150 (a 72- hour psychiatric hospitalization when an adult exhibits a mental health crisis and is
evaluated to be a danger to others, or to himself or herself, or gravely disabled) hold. The Nursing Progress
Note indicated the PMRT members agreed that Resident 27 was not fit to be in facility, but he was not
transferrable at that time. During a review of Resident 27's Nursing Progress Note dated 1/1/2026, the note
indicated on 1/1/2026, Resident 27 displayed three episodes of aggression. During a review of Resident
27's Nursing Progress Note
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 8 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
dated 1/3/2026, the note indicated on 1/3/2026, Resident 27 displayed one episode of aggression. During a
review of Resident 27's Nursing Progress Note dated 1/4/2026, the note indicated on 1/4/2026, Resident
27 displayed three episodes of aggression. During a review of Resident 27's Nursing Progress Note dated
1/5/2026, the note indicated on 1/5/2026, Resident 27 displayed one episode of aggression. During a
review of all of Resident 27's Interdisciplinary Team (IDT) Notes, dated 10/2025 to 1/6/2026, the IDT notes
did not indicate an IDT Care Conference was held following each documented episode of physical and
verbal aggression. The IDT Note, dated 12/23/2025, indicated on 12/19/2025, Resident 27 was readmitted
to the facility from the General Acute Care Hospital (GACH) due to striking out at staff. There was no
documentation to indicate there was a reassessment of Resident 27's behavioral management needs,
consideration of increased interventions, initiation of PASRR Level II re-evaluation, or discussion of
discharge to a more specialized setting despite continued aggressive behaviors. During a review of
Resident 27's PASRR II Care Plan, dated 10/10/2025, the care plan indicated Resident 27 was to receive
psychiatry (a branch of medicine concerned with the study, diagnosis, and treatment of mental illness) and
psychology (the study of the human mind and its functions, especially those affecting behavior) evaluations
as indicated and supportive visits from social services and other providers as tolerated. During a review of
Resident 27's PASRR Individualized Determination Report, dated 10/14/2025, the report indicated
Resident 27 was recommended the following specialized add on services: mental health rehabilitation
activities, psychotherapy counseling, psychology consultation, and social services consultation. During a
review of Resident 27's Order Summary, dated 1/7/2026, the Order Summary did not indicate an order for a
psychologist consultation. During an interview on 1/5/2026 at 12:20 p.m. with CNA 2, CNA 2 stated
Resident 27 grabbed her buttocks and private area (date unknown), causing her to feel uncomfortable. CNA
2 stated Resident 27 laughed during the incident. CNA 2 stated she notified Licensed Vocational Nurse
(LVN) 2 and the Director of Staffing Development (DSD) of the incident. During a concurrent interview and
record review on 1/7/2026 at 12:10 p.m. with the Director of Nursing Trainer (DONT), all of Resident 27's
Progress Notes, Physician Orders, IDT Notes, Physician Progress Notes, and Nursing Progress Notes,
dated 7/2025 to 1/7/2026, were reviewed. The Physician Orders lacked a psychologist consultation order.
The Physician Progress Notes lacked evidence a psychologist visited Resident 27. The IDT notes indicated
a lack of reconvening after each episode of physical and verbal aggression. The IDT Notes indicated the
most recent Behavioral Management IDT was held in 7/2025, which occurred prior to the PASRR
Individualized Determination Report (10/14/2025). The Nursing Progress Notes lacked documentation to
indicate a PASRR reevaluation was requested. The DONT stated Resident 27 would have benefited from a
psychologist consult to engage in purposeful psychotherapy and learn behavioral management techniques.
The DON stated a PSARR reevaluation should have been conducted, particularly following the continued
episodes of aggression and verbal issues. The DON stated the lack of IDT meetings, and lack of
psychological health resources led to missed opportunities to address Resident 27's grave behavioral and
mental health needs and placed Resident 27 at risk for continued episodes of aggression and deteriorating
mental health. During a concurrent interview and record review on 1/7/2026 at 3:46 p.m. with the Social
Services Director (SSD), Resident 27's Social Services Progress Notes, dated 10/2025 through 1/7/2026,
and PASRR Individualized Determination Report, dated 10/14/2025, were reviewed. The Progress Notes
lacked documentation to indicate Resident 27 received meaningful social services visits, mental health
rehabilitation activities and psychotherapy counseling to support Resident 27's mental health. The SSD
stated she visited Resident 27 but did not document her visits because she did not have the time. The SSD
stated it was important to adhere the PASRR'S recommendations to ensure Resident 27
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 9 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0644
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
received mental supportive services to ensure his psychiatric needs were met and so that his mental health
did not deteriorate. During a review of the facility's Policy and Procedure (P&P) titled, Preadmission
Screening and Resident Review (PASRR) (undated) the P&P indicated the facility would ensure the
following:1. Not admit until the state issues a Level II determination confirming nursing facility services were
appropriate, and whether specialized services were required.2. If specialized services were recommended,
the facility would document ability and plan to provide or arrange them.3. If placement was not appropriate,
the facility would assist in identifying alternative community options.4. Incorporate PASRR
recommendations into the comprehensive care plan, including any specialized services.5. Notify the
interdisciplinary team of PASRR findings and required services.
Event ID:
Facility ID:
056023
If continuation sheet
Page 10 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure care plans were in initiated addressing
a resident's diagnosis of stroke (loss of blood flow to a part of the brain) and cranial surgical incision, and
the use of Apixaban (a type of blood thinner used to prevent and treat blood clot) for two of two sampled
residents (Resident 65 and Resident 4). These deficient practices had the potential to place Resident 65 at
risk for neurological deterioration, infection, and other life-threatening complications, and had the potential
for Resident 4 to exhibit complications related to bleeding due to the lack of individualized monitoring,
interventions and staff guidance related to anticoagulant (blood thinner) therapy. Findings:
a. During a review of Resident 65's admission Record, the admission Record indicated Resident 65 was
initially admitted to the facility on [DATE]. Resident 65's diagnoses included nontraumatic intracerebral
hemorrhage (a serious type of hemorrhagic stroke where a blood vessel within the brain bursts, causing
bleeding directly into the brain tissue, leading to swelling and tissue damage), encephalopathy (any disease
or damage that alters brain function), and chronic respiratory failure with hypoxia (a long-term condition
where the lungs cannot adequately oxygenate the blood).
During a review of Resident 65's Minimum Data Sets ([MDS], a resident assessment tool), dated 9/16/2025
and 12/16/2025, the MDS' indicated Resident 65's cognitive skills (ability to think and reason) for daily
decision making were moderately impaired. The MDS' indicated Resident 65 was entirely dependent on
staff for toileting, showering, and lower body dressing. The MDS' indicated Resident 65 had an active
diagnosis of a cerebrovascular accident (CVA) or a stroke. The MDS' indicated Resident 65 did not have
any major surgical procedures during the prior inpatient hospital stay that required active care in the facility.
During a review of Resident 65's History and Physical (H&P), dated 9/11/2025, the H&P indicated Resident
65 had the capacity to understand and make decisions.
During a review of Resident 65's General Acute Care Hospital (GACH) Physician Progress Note, dated
9/10/2025, the GACH note indicated Resident 65 was admitted to the intensive care unit (ICU) on 8/5/2025
for a diagnosis of intraventricular hemorrhage and required immediate intubation (a medical procedure
where a tube is placed into the windpipe through the mouth or nose to secure an open airway). The GACH
note indicated Resident 65 underwent ventriculostomy (a neurosurgical procedure where a catheter or
small opening is placed in the brain's ventricles [fluid-filled cavities deep within the brain] to drain excess
cerebrospinal fluid [CSF- brain fluid] or monitor intracranial pressure [ICP – pressure within the
brain]) with EVD (a catheter is inserted into a ventricle, connected to an external drainage system to
remove CSF and measure pressure) placement on 8/6/2025 and subsequent removal on 8/12/2025. The
GACH note indicated Resident 65 was in the ICU for approximately 30 days.
During a concurrent observation and interview on 1/6/2026 at 2:00 p.m., with Resident 65, in Resident 65's
room, observed Resident 65 with three staples along a surgical incision to his scalp. There was no dressing
in place. Resident 65 stated the staff had not assessed or treated the incision site.
During an interview on 1/6/2026 at 2:42 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated she was
also one of the facility's treatment nurses. LVN 1 stated she was not aware Resident 65 had
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 11 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
a recent surgical incision. LVN 1 stated the facility had not been providing treatment or monitoring Resident
65's post-surgical incision. LVN 1 stated it was very important to monitor surgical incisions and ensure
timely removal of staples because skin could potentially grow over the staples or an infection could occur.
LVN 1 stated a care plan should have been initiated to address Resident 65's wound care to prevent
infection and to ensure follow up orders were in place for staple removal.
Residents Affected - Some
During a concurrent interview and record review on 1/6/2026 at 4:29 p.m. with Registered Nurse (RN) 1,
Resident 65's GACH Record Physician Progress Note, dated 9/10/2025, and all of Resident 65's Care
Plans, dated 9/2025 to 1/6/2026, were reviewed. RN 1 stated there were no care plans in place that
addressed Resident 65's diagnosis of a stroke and the resident's surgical incision wound care. RN 1 stated
care plans should have been started upon Resident 65's admission to the facility because the conditions
were present upon admission, in 9/2025. RN 1 stated the absence of both care plans had the potential to
lead to neurological decline, infection, seizures, and poor care of a stroke patient.
During a concurrent interview and record review on 1/8/2026 at 3:23 p.m. with the Quality Assurance Nurse
(QAN), Resident 65's MDS', dated 9/16/2025 and 12/16/2025, were reviewed. The QAN stated the MDS
inaccurately indicated Resident 65 did not have any major surgical procedure during the prior inpatient
hospital stay requiring active SNF care. The QAN stated the MDS should have reflected the resident's
recent surgery so that the appropriate care area assessment could have been triggered, which would have
assisted in the formulation of a care plan. The QAN stated the inaccurate assessment contributed to the
absence of care planning for the resident's post-surgical and neurological needs.
During a review of the facility's Policy and Procedure (P&P) titled, Care Plans, Comprehensive PersonCentered , revised 3/2022, the P&P indicated the facility was to ensure a comprehensive, person-centered
care plan, that included measurable objectives and timetables to meet the resident's physical, psychosocial
and functional needs, was developed and implemented for each resident. The P&P indicated the following:
1. The interdisciplinary team (IDT, group of different disciplines working together towards a common goal of
a resident), in conjunction with the resident and his/her family or legal representative, develops and
implements a comprehensive, person-centered care plan for each resident.
2. The comprehensive, person-centered care plan was developed within seven (7) days of the completion of
the required MDS assessment (Admission, Annual or Significant Change in Status), and no more than 21
days after admission.
3. The care plan interventions were derived from a thorough analysis of the information gathered as part of
the comprehensive assessment.
b. During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was
admitted to the facility on [DATE]. Resident 4's diagnoses included diabetes mellitus (DM- a disorder
characterized by difficulty in blood sugar control and poor wound healing), hypertension (HTN- high blood
pressure), and hyperlipidemia (high cholesterol).
During a review of Resident 4's H&P, dated 11/15/2025, the H&P indicated Resident 4 had the capacity to
understand and make decisions.
During a review of Resident 4's physician order dated 11/7/2025, the physician order indicated to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 12 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
administer Apixaban Tablet 5 milligrams ([mg]- metric unit of measurement, used for medication dosage
and/or amount) by mouth two times a day for acute embolism and thrombosis (blood clots that block blood
vessels with potential blood clot breakage) of unspecified deep veins of the lower extremities (legs).
During a concurrent interview and record review on 1/6/2026 at 3:05 p.m., with LVN 4, Resident 4's medical
records were reviewed. The records did not indicate there was a care plan addressing the resident's use of
Apibaxan. LVN 4 stated that residents receiving anticoagulants (medication to thin the blood) should have
an individualized care plan. LVN 4 stated the care plan should include the monitoring for signs and
symptoms of bleeding, medication precautions, and safety interventions. LVN 4 stated that the care plan
omission was an oversight and acknowledged that the care plan should have been developed and
implemented to properly monitor and assist Resident 4.
During a concurrent interview and record review on 1/7/2026 at 9:28 a.m., with RN 3, Resident 4's
physician orders dated 11/7/2025 were reviewed. RN 3 stated Resident 4 was currently receiving Apixaban
as ordered by the physician. RN 3 stated that residents on anticoagulant therapy should have a care plan
that included monitoring for signs and symptoms of bleeding, fall precautions, and notification parameters
for abnormal findings. RN 3 stated that nursing staff rely on the care plan to guide the resident's monitoring
and interventions and acknowledged that the absence of a care plan could result in inconsistent care
delivery and potential adverse events.
During a review of the facility's P&P titled, Care Plans – Baseline dated 3/2022, the P&P indicated,
The baseline care plan includes instructions needed to provide effective, person-centered care of the
resident that meet professional standards of quality care and must include the minimum healthcare
information necessary to properly care for the resident including, but not limited to the following: a. Initial
goals based on admission orders and discussion with the resident/representative; b. Physician orders.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 13 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide a communication board for three of
three residents with language barriers (Residents 6, 57 and 118). This deficient practice interfered with
Residents 6, 57 and 118's ability to communicate effectively with staff and had the potential to impact their
care, safety and ability to exercise their rights.Findings:
Residents Affected - Few
a. During a review of Resident 6's admission Record, the admission Record indicated the facility admitted
Resident 6 on 7/30/2025. Resident 6's diagnoses included diabetes mellitus (DM- a disorder characterized
by difficulty in blood sugar control and poor wound healing), hypertension (HTN- high blood pressure),
visual hallucinations (a vivid visual experience of seeing things that are not there), depression (a serious
mood disorder causing persistent sadness and loss of interest, affecting how you feel, think, and behave),
dysphagia (difficulty swallowing), and muscle weakness (a reduced ability to contract or exert force with
muscle).
During a review of Resident 6's History and Physical (H&P), dated 7/30/2025, the H&P indicated Resident
6 did not have the capacity to understand and make medical decisions.
During a review of Resident 6's Minimum Data Set (MDS - a resident assessment tool), dated 11/6/2025,
the MDS indicated Resident 6's cognition (ability to think, remember, and reason) was severely impaired.
During a concurrent observation and interview on 1/5/2026 at 12:18 p.m., with Resident 6, in Resident 6's
room, observed there was no communication board. Resident 6 stated, Korean. Resident 6 was unable to
answer other questions.
During a telephone interview on 1/5/2026 at 2:21 p.m., with Resident 6's family member (FM) 1, FM 1
stated Resident 6 was [NAME]-speaking. FM 1 stated that her concern was that the staff could not
effectively communicate with Resident 6 due to the language barrier. FM 1 stated that Resident 6
understood very basic words in English but not enough to properly explain his needs, symptoms or
concerns.
During an observation on 1/6/2026 at 11:30 p.m., of Resident 6's room, observed there was no
communication board.
b. During a review of Resident 57's admission Record, the admission record indicated Resident 57 was
admitted to the facility on [DATE]. Resident 57's diagnoses included DM, muscle weakness, chronic
pulmonary edema (a buildup of fluid in the lungs causing shortness of breath) and atrial fibrillation (a
common irregular heartbeat).
During a review of Resident 57's H&P, dated 8/20/2025, the H&P indicated Resident 57 had the capacity to
understand and make decisions.
During a review of Resident 57's MDS dated [DATE], the MDS indicated Resident 57's cognition was intact.
During a concurrent observation and interview conducted on 1/5/2026 at 12:39 p.m., in Resident 57's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 14 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
room, there was no communication board observed. Resident 57 stated that Spanish was her primary
language and that she did not understand English. Resident 57 stated that she found it difficult to
communicate with staff who did not speak Spanish. Resident 57 stated that she has not been provided
with, nor has she seen, a communication board to assist her in communicating her basic needs to staff.
During an interview on 1/5/2026 at 2:36 p.m., with Certified Nursing Assistant (CNA) 4, CNA 4 stated that
Resident 57 was a Spanish speaker. CNA 4 stated that when needing to communicate with Resident 57,
she attempted to locate another staff who spoke Spanish. CNA 4 stated that if a Spanish-speaking staff
was not available, CNA 4 would communicate with the resident using hand gestures and facial expressions.
CNA 4 stated that she was not aware of communication boards within the facility to assist residents with
language barriers. CNA 4 stated that the lack of a communication board made it difficult to accurately
assess Resident 57's needs. CNA 4 stated that without proper communication tools, residents could be at
risk for unmet needs or delay in care.
During an interview on 1/7/2026 at 1:17 p.m., with CNA 3, CNA 3 stated that communicating with residents
who have language barriers was challenging. CNA 3 stated that having a communication board in the
rooms of residents with language barriers would improve the ability to assess and provide care. CNA 3
stated she did not know where the facility's communication boards were located. CNA 3 stated the inability
to effectively communicate with residents due to language barriers placed them at risk for incomplete or
inaccurate health assessments.
During an interview on 1/7/2026 at 1:35 p.m., with Registered Nurse Supervisor (RN) 3, RN 3 stated that
staff often face challenges when residents did not speak English, like Residents 6 and 57. RN 3 stated that
without effective communication tools, residents were at risk for incomplete assessments, delayed care,
and potential adverse outcomes. RN 3 stated residents that have a language barrier should have a
communication board in their room. RN 3 stated that ensuring communication boards were accessible and
staff were trained to use them was essential for resident safety and quality of care.
b. During a review of Resident 118's admission Record, dated 1/9/2025, the admission record indicated
Resident 118 was admitted to the facility on [DATE]. Resident 118's diagnoses included compression of the
brain (pressure on the brain that can affect thinking, movement, or speech), cerebral infarction (loss of
blood flow to a part of the brain also known as a stroke), encephalopathy (a condition that affects how the
brain works, causing changes in thinking, alertness, or behavior), encephalitis (inflammation of the brain
that can affect thinking, alertness, speech, or behavior) and encephalomyelitis (inflammation of the brain
and spinal cord that can affect movement, speech, and brain function).
During a review of Resident 118's H&P, dated 4/26/2025, the H&P indicated Resident 118 had fluctuating
capacity to understand and make decisions.
During a review of Resident 118's MDS, dated [DATE], the MDS indicated Resident 118's cognitive skills for
daily decision making were severely impaired. The MDS indicated Resident 118 had short-term and
long-term memory problems. The MDS indicated Resident 118 had no speech (absence of spoken words)
and rarely or never had the ability to be understood to express ideas and wants. The MDS indicated
Resident 118 was dependent (helper does all the effort) with toileting, bathing, oral and personal hygiene.
During a review of Resident 118's care plan with a focus on communication limitations related to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 15 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Level of Harm - Minimal harm
or potential for actual harm
cognitive deficits, nonverbal status, impaired mobility, and the need for adaptive devices, initiated on
10/30/2025, the care plan indicated Resident 118 was nonverbal and had difficulty communicating needs
verbally. The care plan indicated Resident 118 communicated needs through nonverbal methods, including
eye contact, touch, and pointing. The care plan further indicated Resident 118 required the use of a
communication board for communication.
Residents Affected - Few
During a concurrent observation and interview on 1/5/2026 at 12:58 p.m., with Licensed Vocational Nurse
(LVN) 8 and Resident 118, while in Resident 118's room, Resident 118 was observed lying in bed. Resident
118 was unable to respond verbally when questions were asked. LVN 8 stated Resident 118 could not
speak but was able to answer questions by nodding his head yes or shaking his head no. LVN 8 stated
Resident 118 did not have a communication board because staff communicated with the resident through
yes or no responses and understood his needs. LVN 8 further stated a communication board would assist
the resident in communicating needs, including emergencies, pain, discomfort, or requests for assistance,
and stated when a resident could not communicate needs, the resident could become agitated (feeling of
unease). LVN 8 acknowledged a communication board would have been helpful for Resident 118. Resident
118 shook his head yes when asked if a communication board would have been helpful with
communicating his needs.
During an interview on 1/7/2026 at 3:00 p.m., with the Social Services Director (SSD), the SSD stated
residents with communication issues, including inability to speak or language barriers, were provided a
communication board. The SSD stated communication boards were kept in a binder at the resident's
bedside. The SSD stated upon admission, she completed an evaluation to assess a resident's ability to
communicate to determine whether a communication board was needed. The SSD stated Resident 118
should have had a communication board to communicate needs due to his inability to speak.
During an interview on 1/8/2026 at 3:55 p.m., with the Director of Nursing Trainer (DONT), the DONT stated
residents with communication problems should have a communication board. The DONT stated nursing
staff should be in-serviced regarding the importance of communication boards and identifying residents
who required a communication board.
During a review of the facility's policies and procedures (P&P), titled Activities of Daily Living, revised
3/2018, the P&P indicated residents unable to carry out activities of daily living independently were to
receive appropriate care and services, including support with communication through speech, language, or
functional communication systems. The P&P indicated appropriate care, and services were to be provided
based on resident needs.
During a review of the facility's P&P, titled Accommodation of Needs, revised 3/2021, the P&P indicated
resident needs, including the need for adaptive devices, were to be evaluated upon admission and
reviewed on an ongoing basis. The P&P further indicated staff were to interact with residents in ways that
accommodated physical or sensory limitations.
During a review of the facility's P&P, titled Residents Who Present with Communication Barriers, revised
1/2025, the P&P indicated the facility was to meet the needs of residents who present with communication
barriers. The P&P indicated the resident's primary method of communication, including primary language,
was to be documented in the medical record, including the face sheet, Minimum Data Set (MDS), care
plan, and interdisciplinary team assessments. The P&P indicated communication boards were to be
provided at no charge to residents who were non-English speaking or aphasic to allow residents to use
pictograms to communicate needs and desires. The P&P further indicated residents who speak a language
other than English were to be assigned staff who speak their language as frequently
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 16 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
as possible, and residents may choose to use a family member or friend to interpret.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 17 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one of eight sampled residents
(Resident 13) received bathing assistance as needed and failed to ensure refusals of showers were
reported, documented, and communicated to the interdisciplinary team (IDT - a group of healthcare
professionals from different healthcare roles who work together to plan and provide resident care). This
deficient practice had the potential to result in compromised skin integrity, infection, and psychosocial
distress and prevented the IDT from evaluating and intervening to address Resident 13's ongoing refusal of
bathing services. Findings: During a review of Resident 13's admission Record, dated 1/9/2025, the
admission record indicated Resident 13 was initially admitted to the facility on [DATE] and readmitted on
[DATE]. Resident 13's diagnoses included encephalopathy (a condition that affects how the brain works,
which can cause confusion, difficulty thinking clearly, problems with attention, or changes in behavior or
alertness), age related physical debility (general physical weakness and reduced strength or endurance
related to aging, resulting in decreased ability to perform daily activities independently), morbid obesity
(excessive body weight), muscle weakness, abnormality of gait and mobility (difficulty with walking,
balance, or movement that affects the ability to move safely or independently), osteoporosis (weak and
brittle bones due to lack of calcium and Vitamin D), and osteoarthritis (a progressive disorder of the joints,
caused by a gradual loss of cartilage). During a review of Resident 13's Minimum Data Set (MDS - a
resident assessment tool), dated 12/23/2025, the MDS indicated Resident 13's cognition (ability to think,
remember, and reason) was moderately impaired. The MDS indicated Resident 13 was independent
(completes the activity with no assistance) with eating, oral hygiene, toileting, and bathing, oral and
required setup/clean up assistance with personal hygiene. During a review of Resident1 3's care plan with a
focus of bathing preferences and personal hygiene, initiated on 9/18/2025, the care plan indicated Resident
13 preferred sponge baths versus showers. The care plan indicated Resident 13 was to remain clean and
odor free daily. The care plan interventions indicated to honor Resident 13's bathing preference, provide
privacy as needed, and provide soap, a clean washcloth, and towel daily. During a review of Resident1 3's
care plan with a focus of activities of daily living (ADLs - routine tasks/activities such as bathing, dressing
and toileting a person performs daily to care for themselves) and personal hygiene, initiated on 10/29/2025,
the care plan indicated Resident 13 had bathing and hygiene needs. The care plan indicated the Resident
13 preferred sponge bathing in the bathroom and refused showers. The care plan interventions indicated to
honor the resident's bathing preferences, provide privacy as needed, and provide the resident with soap,
clean washcloths, and towels daily to maintain cleanliness and hygiene. During a review of Resident 13's
IDT Conference Note dated 12/11/2025, the IDT note indicated Resident 13 required set-up to limited
assistance with ADLs. The IDT note indicated Resident 13 was placed on an observation period with plans
to reevaluate ADL needs. During an observation on 1/5/2026 at 12:05 p.m., in Resident 13's room,
Resident 13 was observed sleeping in bed wearing a red shirt with visible stains on the front. Resident 13
was also observed wearing a long-sleeved shirt underneath. The long-sleeved shirt was visibly stained
along the sleeves. During a concurrent observation and interview on 1/6/2026 at 9:50 a.m., with Resident
13, Resident 13 was observed lying in bed confused. Resident 13's appearance was unkempt, and the
resident was observed wearing the same soiled shirts and pants as the previous day. Resident 13 stated
she had not had a shower recently and complained it was difficult to get a shower because the lines were
too long. During an observation on 1/7/2026 at 9:15 a.m., in Resident 13's room, Resident 13 was
observed lying in bed wearing the same clothing as the previous
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 18 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
day. During a concurrent observation and interview on 1/8/2026 at 9:35 a.m., with Certified Nursing
Assistant (CNA) 5, in Resident 13's room, Resident 13 was observed sleeping in bed wearing the same
clothing as the previous day. CNA 5 stated residents were assigned showers based on bed assignment.
CNA 5 stated Resident 13 was scheduled for showers on Mondays and Thursdays and showers were
typically provided on the 3 pm -11 pm shift. CNA 5 stated showers were not routinely scheduled on
Sundays; however, if a resident requested a shower, nursing staff were required to provide one. CNA 5
stated Resident 13 consistently refused showers and clothing changes. CNA 5 stated when a resident
refused a shower, the refusal was required to be reported to the charge nurse. CNA 5 acknowledged she
was aware Resident 13 had not received a shower but did not report the refusal to the charge nurse. CNA 5
further acknowledged if the refusal had been reported, the charge nurse would have intervened and
educated the resident regarding the importance of bathing. CNA 5 stated bathing was important for skin
integrity and the resident's emotional well-being. CNA 5 stated failure to bathe could place a resident at risk
for skin breakdown. CNA 5 further stated when residents were not bathed regularly, residents could feel
staff did not care about them. CNA 5 acknowledged she should have reported Resident 13's refusal of
showers to the charge nurse. During an interview on 1/8/2026 at 9:47 a.m., with Licensed Vocational Nurse
(LVN) 3, LVN 3 stated she was unaware Resident 13 had not received a shower. LVN 3 stated if a resident
went days without a shower CNAs were expected to notify the charge nurse. LVN 3 stated once notified of a
resident's refusal to shower, she would have explained the importance of regular bathing and attempted to
encourage the resident to accept a shower. LVN 3 stated if Resident 13 continued to refuse, the refusal
would have been documented in the progress notes. LVN 3 stated Resident 13's refusal to shower should
have been reported to her on the first day of refusal. LVN 3 stated regular bathing was important to
maintain skin integrity and prevent skin breakdown. During an interview on 1/8/2026 at 3:55 p.m., with the
Director of Nursing Trainer (DONT), the DONT stated the CNA should have reported Resident 13's refusal
to shower to the charge nurse. The DONT stated once notified, the facility could have involved the IDT or a
family member to encourage the resident to bathe. The DONT stated regular bathing was important to help
prevent infection, maintain skin integrity, and support the resident's self-esteem. During a review of the
facility's policy and procedure (P&P), titled Quality of Life - Dignity, revised 8/2009, the P&P indicated
residents were to be treated with dignity and respect at all times. The P&P indicated staff were responsible
for promptly responding to residents' requests for toileting assistance and assisting residents in maintaining
dignity, privacy, and self-worth. During a review of the facility's P&P titled Activities of Daily Living (ADL),
Supporting, revised 3/2018, the P&P indicated residents who were unable to carry out activities of daily
living independently were to receive appropriate care and services to maintain grooming and personal
hygiene. The P&P further indicated staff were to provide support and assistance with hygiene needs,
including bathing, dressing, and grooming, and to monitor, evaluate, and revise interventions based on the
resident's response. During a review of the facility's P&P, titled Requesting, Refusing and/or Discontinuing
Care or Treatment, revised 2/2021, the P&P indicated residents had the right to refuse care or treatment.
The P&P indicated when a resident refused care or treatment, staff were to inform the resident of the
purpose of the care and the potential outcomes of refusal, attempt to address the resident's concerns, offer
alternative interventions when available, notify appropriate members of the interdisciplinary team as
indicated, and document the refusal, including the care offered and follow-up actions taken. During a review
of the facility's P&P titled Accommodation of Needs, revised 3/2021, the P&P indicated the facility was
responsible for accommodating residents' individual needs and preferences to assist residents in
maintaining independence,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 19 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
dignity, and well-being. The P&P indicated residents' needs and preferences, including the need for
assistance with activities of daily living, were to be evaluated upon admission and reviewed on an ongoing
basis. The P&P further indicated staff were to assist residents with personal care needs, including hygiene
and grooming, and to interact with residents in ways that accommodated physical or sensory limitations
while maintaining dignity.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 20 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide necessary care and services to
ensure a resident received appropriate post-stroke (loss of blood flow to a part of the brain) care and
post-surgical wound monitoring for one of three sampled residents (Resident 65), when nursing staff failed
to assess and monitor Resident 65's post-surgical cranial incision and staples since his admission on
[DATE] and failed to advocate for a specialty follow-up appointment with a neurologist (a medical doctor
specializing in the diagnosis and treatment of disorders affecting the brain). These deficient practices
placed Resident 65 at risk for neurological (relating to disorders of the nervous system and brain) decline,
infection, seizures (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled
jerking, blank stares, and loss of consciousness), and other life-threatening complications.Findings: During
a review of Resident 65's admission Record, the admission Record indicated Resident 65 was initially
admitted to the facility on [DATE]. Resident 65's diagnoses included nontraumatic intracerebral hemorrhage
(a serious type of hemorrhagic stroke where a blood vessel within the brain bursts, causing bleeding
directly into the brain tissue, leading to swelling and tissue damage), encephalopathy (any disease or
damage that alters brain function), and chronic respiratory failure with hypoxia (a long-term condition where
the lungs cannot adequately oxygenate the blood). During a review of Resident 65's Minimum Data Sets
([MDS], a resident assessment tool), dated 9/16/2025 and 12/16/2025, the MDS' indicated Resident 65's
cognitive skills (ability to think and reason) for daily decision making were moderately impaired. The MDS'
indicated Resident 65 was entirely dependent on staff for toileting, showering, and lower body dressing.
The MDS' indicated Resident 65 had an active diagnosis of cerebrovascular accident (CVA) or a stroke
(loss of blood flow to a part of the brain). The MDS' indicated Resident 65 did not have any major surgical
procedures during the prior inpatient hospital stay that required active care in the facility. During a review of
Resident 65's History and Physical (H&P), dated 9/11/2025, the H&P indicated Resident 65 had the
capacity to understand and make decisions. During a review of Resident 65's General Acute Care Hospital
(GACH) Physician Progress Note, dated 9/10/2025, the GACH note indicated Resident 65 was admitted to
the intensive care unit (ICU) on 8/5/2025 for a diagnosis of intraventricular [fluid-filled cavities deep within
the brain] hemorrhage and required immediate intubation (a medical procedure where a tube is placed into
the windpipe through the mouth or nose to secure an open airway). The GACH note indicated Resident 65
underwent ventriculostomy (a neurosurgical procedure where a catheter or small opening is placed in the
brain's ventricles to drain excess cerebrospinal fluid [CSF- brain fluid] or monitor intracranial pressure [ICP pressure within the brain]) with external ventricular drain (EVD-a catheter is inserted into a ventricle,
connected to an external drainage system to remove CSF and measure pressure) placement on 8/6/2025
and subsequent removal on 8/12/2025. The GACH note indicated Resident 65 was in the ICU for
approximately 30 days. During a review of Resident 65's Psychiatrist (a medical doctor specializing in
mental health) Progress Notes, dated 12/16/2025 and 1/3/2026, the Psychiatrist Progress Notes indicated,
in 10/2025, Resident 65 confirmed experiencing short-term memory loss likely related to the residual
effects of a stroke. The Psychiatrist Progress Notes indicated to defer to neurology (a medical doctor
specializing in the diagnosis and treatment of disorders affecting the brain, spinal cord, and nerves [the
nervous system]) to address this issue. During a concurrent observation and interview on 1/6/2026 at 2:00
p.m., with Resident 65, in Resident 65's room, observed Resident 65 in bed with three staples along a
surgical incision on the scalp. There was no dressing observed. Resident 65 stated staff had not assessed
or treated his surgical
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 21 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
incision site. During an interview on 1/6/2026 at 2:42 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1
stated she was also the treatment nurse. LVN 1 stated she was not aware Resident 65 had a recent
surgical incision related to neurosurgical intervention. LVN 1 stated the facility had not been providing
treatment or monitoring related to Resident 65's post-surgical incision. LVN 1 stated it was important to
monitor surgical incisions and ensure timely removal of staples because skin could potentially grow over
the staples or an infection could occur. LVN 1 stated a care plan should have been initiated to address
Resident 65's wound care to prevent infection and to ensure follow up orders were in place for staple
removal. During a concurrent interview and record review on 1/6/2026 at 4:29 p.m. with Registered Nurse
(RN) 1, Resident 65's GACH Records, dated 9/2025, Resident 65's Psychiatrist Progress Notes, dated
12/16/2025 and 1/3/2026, Nursing Progress Notes, Skin Assessments, and all of Resident 65's Care Plans,
dated 9/2025 to 1/6/2026, were reviewed. RN 1 stated Resident 65's medical record lacked documentation
Resident 65's post-surgical incision and staples were assessed and monitored since admission on [DATE].
RN 1 stated there was no documentation to indicate a neurologist (a medical doctor specializing in the
diagnosis and treatment of disorders affecting the brain) follow up appointment was scheduled on Resident
65's behalf, despite the psychiatrist documenting to defer to neurology. RN 1 stated the facility did not
provide ongoing monitoring or follow-up care related to Resident 65's stroke diagnosis or post-surgical
incision. RN 1 stated licensed nursing staff should have advocated for a follow up appointment with a
neurologist for Resident 65 to ensure appropriate post-surgical and neurological care was provided. RN 1
stated the licensed nursing staff should have appropriately and carefully assessed Resident 65's skin upon
admission and on an ongoing basis, thereafter. RN 1 stated the lack of a diligent skin assessment
contributed to the lack of identification and management of Resident 65's surgical incision and staples. RN
1 stated these failures had great potential to lead to neurological decline, infection, seizures (a sudden,
uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss
of consciousness), and poor care for a stroke patient. During an interview on 1/8/2026 at 8:23 a.m. with
Certified Nursing Assistant (CNA) 1, CNA 1 stated she provided routine daily care for Resident 65, which
included bed baths. CNA 1 stated she had not noticed the surgical incision and staples on Resident 65's
scalp and stated staff should have identified and reported the resident had staples. During a review of the
facility's Policy and Procedure (P&P) titled, Care Plans, Comprehensive Person- Centered , revised 3/2022,
the P&P indicated the facility was to ensure the following:1. Care plan interventions were chosen only after
data gathering, proper sequencing of events, careful consideration of the relationship between the
resident's problem areas and their causes, and relevant clinical decision making.2. When possible,
interventions addressed the underlying source(s) of the problem area(s), not just symptoms or triggers.3.
Assessments of residents were ongoing, and care plans were revised as information about the residents
and the residents' conditions change. During a review of the facility's RN Supervisor Job Description, dated
2023, the Job Description indicated the RN Supervisor was to review the new admissions of the complete
of the quality assessment and the appropriate plan of care of the resident and may make clinical
corrections as deemed necessary appropriate.
Event ID:
Facility ID:
056023
If continuation sheet
Page 22 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the low air loss mattress ([LALM], a
mattress that provides airflow to help keep skin dry, as well as to relieve pressure, treat pressure sores and
prevents pressure sores) settings were set to accurately reflect the resident's weight for two of eight
sampled residents (Resident 24 and Resident 100), who were at risk for developing pressure injuries
(localized area of tissue damage that develops when prolonged pressure or shear forces are applied to the
skin and underlying tissues). This deficient practice placed Residents 24 and 100 at risk for pressure injury
development.Findings: a. During a review of Patient 24's admission Record, the admission Record
indicated Resident 24 was admitted to the facility on [DATE]. Resident 24's diagnoses included diabetes
mellitus ([DM] a disorder characterized by difficulty in blood sugar control and poor wound healing) and
chronic kidney disease (gradual loss of kidney function. Kidneys are unable to filter wastes and excess
fluids from blood). During a review of Resident 24's History and Physical (H&P), dated 10/7/2025, the H&P
indicated Resident 24 had fluctuating capacity to understand and make decisions. During a review of
Resident 24's Minimum Data Set ([MDS] a resident assessment tool), dated 11/17/2025, the MDS indicated
Resident 24's cognitive skills for daily decision making (ability to think and reason) was moderately
impaired. The MDS indicated Resident 24 required setup assistance for eating. The MDS indicated
Resident 24 required maximal assistance (helper does more than half the effort) for dressing and personal
hygiene. The MDS indicated Resident 24 was dependent on staff for toileting hygiene and shower/bathing.
The MDS indicated Resident 24 weighed 130 lbs. During a review of Resident 24's Order Summary Report,
dated 12/2/2025, the order summary report indicated to provide a low air loss mattress for skin
maintenance. During a review of Resident 24's Weight and Vitals summary, dated 12/7/2025, the weight
and Vitals summary indicated Resident 24 weighed 130 lbs. During an observation on 1/5/2026 at 10:52
a.m., in Resident 24's room, Resident 24's LALM settings was observed at 250 lbs. b. During a review of
Patient 100's admission Record, the admission Record indicated Resident 100 was originally admitted to
the facility on [DATE] and readmitted on [DATE]. Resident 100's diagnoses included DM and hypertension
([HTN] high blood pressure). During a review of Resident 100's H&P, dated 9/8/2025, the H&P indicated
Resident 100 had fluctuating capacity to understand and make decisions. During a review of Resident 100's
MDS, dated [DATE], the MDS indicated Resident 100's cognitive skills for daily decision making was
moderately impaired. The MDS indicated Resident 100 required setup assistance for eating, oral hygiene,
and personal hygiene. The MDS indicated Resident 100 required supervision for toileting hygiene and
putting on /taking off shoes. The MDS indicated Resident 100 required moderate assistance for upper body
dressing and showering/bathing. The MDS indicated Resident 100 required maximal assistance for lower
body dressing. The MDS indicated Resident 100 weighed 131 lbs. During a review of Resident 100's Order
Summary Report, dated 9/9/2025, the order summary report indicated to provide a low air loss mattress
every shift for wound management. During a review of Resident 100's Weight and Vitals summary, dated
12/4/2025, the Weight and Vitals summary indicated Resident 100 weighed 131lbs. During an observation
on 1/5/2026 at 10:27 a.m., in Resident 100's room, Resident 100's LALM was set to 180 lbs. During an
interview on 1/8/2026 at 2:42 p.m. with Licensed Vocational Nurse (LVN) 9, LVN 9 stated a LALAM was
used to prevent and heal wounds. LVN 9 stated the LALM must be set according to the resident's weight.
LVN 9 stated if a LALM was not set to the residents' weight, the LALM would not be beneficial to the
resident and instead could potentially harm the resident. LVN 9 stated if the LALM was underinflated the
resident could suffer from more skin breakdown. LVN 9 stated if the LALM was overinflated it would not
benefit the
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 23 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
resident and skin breakdown would not be prevented. LVN 9 stated she did not know how to set the LALM
to the correct settings as she was not in charge of doing so. During an interview on 1/8/2026 at 4:00 p.m.
with Registered Nurse (RN) 2, RN 2 stated a LALM was a mattress that distributed air to prevent pressure
and skin breakdown. RN 2 stated a LALM was set according to the physician's order and according to the
resident's weight. RN 2 stated if a LALM was underinflated it would be uncomfortable for the resident and
place the resident at a high risk of developing skin breakdown. RN 2 stated if a LALM was over inflated it
would be stiff and uncomfortable. RN 2 stated the resident would not be able to move easily in bed and
would be at risk of developing skin breakdown. RN 2 stated for a LALM to be beneficial, it needed to be set
according to the residents' weight. RN 2 stated she was not sure who was in charge of setting up the
residents' LALM but she did not know how to do it.
Event ID:
Facility ID:
056023
If continuation sheet
Page 24 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM
and/or mobility, unless a decline is for a medical reason.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide services to improve or maintain range
of motion ([ROM] full movement potential of a joint) and mobility (ability to move) for five of six sampled
residents (Resident 37, 35, 5, 110, 114) with positioning, mobility, and restorative nursing ([RNA] nursing
aide program that helps residents to maintain their function and joint mobility) concerns.a. For Resident 37,
the facility failed to:1. Measure Resident 37's ROM in the joints of both arms during the Occupational
Therapy ([OT] profession aimed to increase or maintain a person's capability of participating in everyday life
activities [occupations]) Evaluation, dated 9/17/2025. 2. Measure Resident 37's ROM in the joints of both
legs during the Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of
optimal physical function) Evaluation, dated 9/17/2025.3. Provide passive range of motion ([PROM]
movement of a joint through the range of motion with no effort from person) exercises to both hands in
accordance with Resident 37's physician orders and care plan, dated 11/11/2025.4. Provide pressure relief
ankle foot orthoses ([PRAFO] device worn on the calf and foot to suspend the heel and hold the ankle in
neutral [90 degree] position) to both of Resident 37's legs from 11/12/2025 to 1/8/2026 in accordance with
Resident 37's physician orders and care plan, dated 11/11/2025. b. For Resident 5, the facility failed to:1.
Measure Resident 5's ROM in both legs during the PT Evaluations, dated 4/20/2025 and 7/27/2025.2.
Measure Resident 5's ROM in both arms during the OT Evaluations, dated 7/27/2025.3. Provide bicycle
exercises three times per week, from 5/2025 to 7/2025 in accordance with physician orders, dated
4/30/2025.4. Provide Resident 35 with PROM exercises on both arms and legs, three times per week, from
10/2025 to 1/2026 in accordance with physician orders and care plan, dated 10/30/2025.c. For Resident 35,
the facility failed to:1. Measure Resident 35's ROM in both arms during the OT Evaluations, dated
3/23/2025 and 11/2/2025.2. Measure Resident 35's ROM in both legs during the PT Evaluations, dated
3/23/2025 and 11/2/2025.3. Provide PROM exercises for both arms and legs, three times per week, from
7/2025 to 10/2025, in accordance with the physician orders, dated 6/30/2025.d. For Resident 110, the
facility failed to measure Resident 110's ROM in both arms during the OT Evaluations, dated 9/24/2025 and
12/14/2025.e. For Resident 114, the facility failed to:1. Measure Resident 114's ROM in both arms during
the OT Evaluation, dated 7/23/2025 and 12/14/2025.2. Measure Resident 114's ROM in both arms during
the PT Evaluation, dated 7/23/2025.These failures resulted in Resident 37's further ROM limitations of both
ankles into plantarflexion (ankle bent with toes pointing away from the body) from 12-22 degrees (normal
0-45 degrees) on the left ankle and 10-12 degrees on the right ankle upon discharge from PT on
11/11/2025, to 39-58 degrees on the left ankle and 40-59 degrees on the right ankle on 1/8/2026. These
failures also had the potential to result in undetected and further ROM loss in both hands, placing Resident
37 at increased risk of developing pressure injuries (localized, pressure-related damage to the skin and/or
underlying tissue usually over a bony prominence) and further contractures (a stiffening/shortening at any
joint that reduces the joint's range of motion). These failures also had the potential for Resident 5, 35, 110,
and 114 to experience decreased mobility and further undetected ROM loss in both arms and legs. a.
During a review of Resident 37's admission Record, the admission Record indicated Resident 37 was
admitted to the facility on [DATE]. Resident 37's diagnoses included paralytic syndrome (broad term for
conditions causing rapid muscle weakness) following cerebral infarction (brain damage due to a loss of
oxygen to the area), paraplegia (loss of movement and/or sensation, to some degree, of the legs), muscle
weakness, and contractures to both hands and the right thigh. During a review of Resident
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 25 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Actual harm
Residents Affected - Few
37's Minimum Data Set ([MDS] a resident assessment tool), dated 12/11/2025, the MDS indicated Resident
37 had clear speech, expressed ideas and wants, understood verbal content, and had intact cognition
(clear ability to think, understand, learn, and remember). The MDS indicated Resident 37 was independent
with eating. The MDS indicated Resident 37 required setup or clean-up assistance for oral hygiene. The
MDS indicated Resident 37 required substantial/maximal assistance (helper does more than half the effort)
for upper body dressing and rolling to both sides while lying in bed, and was dependent for toileting, lower
body dressing, bathing, transferring from lying in the bed to sitting at the side of the body, and
chair/bed-to-chair transfers. The MDS indicated Resident 37 had ROM limitations in both arms and legs.
During a review of Resident 37's Joint Mobility Screen ([JMS] brief assessment of a resident's range of
motion in each joint of both arms and legs), signed on 8/1/2025 by Physical Therapist 1 (PT 1), the JMS
indicated Resident 37 had minimal ROM loss (less than 25 percent [%] of full ROM) in both elbows and
moderate ROM loss (26 to 50% of full ROM) in both shoulders, both wrists and fingers, and both hips. The
JMS also indicated Resident 37 had severe ROM loss (more than 50% of full ROM) in both knees and
ankles. The JMS findings indicated Resident 37 had a diagnosis or condition placing the resident at risk for
contracture development and indicated Resident 37 maintained joint mobility. The JMS Recommendations
indicated to provide a Restorative Nursing Aide ([RNA] nursing aide program that helps residents to
maintain their function and joint mobility) maintenance program. During a review of Resident 37's OT
Evaluation and Plan of Treatment, dated 9/17/2025, the OT Evaluation indicated Resident 37 was referred
to OT due to reduced participation in activities of daily living ([ADLs] basic tasks that individuals perform to
maintain their daily lives and independence), decreased functional mobility, decreased strength, and
reduced balance. The OT Evaluation indicated Resident 37's past medical history included paraplegia,
contractures of both hands, and contracture of the right thigh. The OT Evaluation did not include an
assessment of Resident 37's ROM in both arms. The OT Treatment Plan included therapeutic exercises
(movement prescribed to correct impairments and restore muscle function), neuromuscular reeducation
(technique used to restore movement patterns through repetitive motion to retrain the brain), therapeutic
activities (tasks to improve the ability to perform ADLs), and self-care management training, five times per
week for four weeks.During a review of Resident 37's PT Evaluation and Plan of Treatment, dated
9/17/2025, the PT Evaluation indicated the ROM in both of Resident 37's legs were impaired (unspecified
joints), the active range of motion ([AROM] performance of an exercise to move a joint without any
assistance or effort of another person) of the right knee into flexion (bending the knee) measured 0-40
degrees (normal 0-135 degrees) and both knee extension (straightening out the knee) was within normal
limits ([WNL] normal joint movement). The PT Evaluation did not include ROM measurements of both hips,
the left knee flexion, and both ankles. The PT Evaluation indicated a goal to improve Resident 37's ROM on
both knees and ankles to prevent further rigidity (state of increased, constant muscle tone causing
stiffness). The PT Plan of Treatment included therapeutic exercises, neuromuscular reeducation, and
therapeutic activities, three times per week for four weeks.During a review of Resident 37's PT Treatment
Encounter Note, dated 10/17/2025, the PT Treatment Encounter Note indicated the treatment session
focused on right ankle PROM due to restriction into dorsiflexion (ankle bent toward the body). The PT
Treatment Encounter Note indicated Resident 37 would benefit from application of a right PRAFO to further
improve ankle mobility. During a review of Resident 37's PT Treatment Encounter Note, dated 10/24/2025,
the PT Treatment Encounter Note indicated Resident 37 was provided with ankle foot orthoses ([AFOs]
brace worn on the lower leg and foot to support, stabilize, control movement, or correct the ankle and foot's
position) to both feet due to plantarflexion contractures. The PT
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 26 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Actual harm
Residents Affected - Few
Treatment Encounter Note indicated Resident 37's ROM was 10-20 degrees (normal 0-45 degrees) in the
left ankle and 8-10 degrees in the right ankle. During a review of Resident 37's PT Treatment Encounter
Note, dated 11/11/2025, the PT Treatment Encounter Note indicated Resident 37 tolerated wearing the
AFOs for two-and-a half hours without any skin issues.During a review of Resident 37's PT Discharge
summary, dated [DATE], the PT Discharge Summary indicated interventions included applying both AFOs
to prevent contractures, perform therapeutic exercises, and therapeutic activities for bed mobility. The PT
Discharge Summary indicated Resident 37's ROM on the left ankle was 12-22 degrees and the right ankle
was 10-12 degrees. The PT Discharge Summary indicated recommendations included applying splints
(material used to restrict, protect, or immobilize a part of the body to support function, assist and/or
increase range of motion) and PROM. During a review of Resident 37's OT Discharge summary, dated
[DATE], the OT Discharge Summary indicated interventions included self-care management, therapeutic
activities, and therapeutic exercises. The OT Discharge Summary indicated recommendations for the RNA
program to apply both hand and leg splints for two hours and PROM to both arms and legs, three times per
week or as tolerated.During a review of Resident 37's physician's orders, dated 11/11/2025, the physician
orders indicated for the RNA to apply both hand splints for two hours, three times per week or as tolerated.
Apply both leg splints for two hours, three times per week or as tolerated. Provide PROM to both arms in all
planes (planes of joint motion, including forward and backward, side to side, and rotation), three times per
week or as tolerated. During a review of Resident 37's care plan titled, At risk for immobility, at risk for
contracture., and at risk for decline in function, initiated on 11/11/2025, the care plan indicated interventions
included RNA to apply both leg splints for two hours, three times per week or as tolerated, RNA to apply
both hand splints for two hours, three times per week or as tolerated, and RNA for PROM to both arms and
legs in all planes, three times per week or as tolerated.During a review of Resident 37's physician's orders,
dated 11/12/2025, the physician orders indicated for the RNA to provide Resident 37 with PROM to both
legs in all planes, three times per week or as tolerated.During a review of Resident 37's RNA Flow Sheet
(record of RNA tasks), dated 11/2025, the RNA Flow Sheet indicated Resident 37 received RNA for
application of both hand splints for two hours, PROM to both arms, and PROM to both legs on 11/12/2025,
11/13/2025, 11/14/2025, 11/18/2025, 11/19/2025, 11/20/2025, 11/21/2025, and 11/25/2025. The RNA Flow
Sheet did not indicate the RNA applied both leg splints for two hours. During a review of Resident 37's RNA
Flow Sheet, dated 12/2025, the RNA Flow Sheet indicated Resident 37 received RNA for application of
both hand splints for two hours, PROM to both arms, and PROM to both legs on 12/2/2025, 12/3/2025,
12/4/2025, 12/9/2025, 12/10/2025, 12/11/2025, 12/17/2025, 12/19/2025, 12/23/2025, 12/24/2025,
12/25/2025, and 12/30/2025. The RNA Flow Sheet did not indicate the RNA applied both leg splints for two
hours.During a review of Resident 37's Physical Medicine and Rehabilitation Notes, dated 12/16/20205 and
12/30/2025 signed by the Doctor of Physical Medicine and Rehabilitation (MD 1), the Physical Medicine
and Rehabilitation Notes indicated Resident 37 was to continue with PROM and splinting to both arms and
legs. During a review of Resident 37's RNA Flow Sheet, dated 1/2025, the RNA Flow Sheet indicated
Resident 37 received RNA for application of both hand splints for two hours, PROM to both arms, and
PROM to both legs on 1/1/2025. The RNA Flow Sheet did not indicate the RNA applied both leg splints for
two hours.During an interview on 1/5/2026 at 9:39 a.m. with the Director of Rehabilitation (DOR), the DOR
stated the PT and/or OT perform the JMS on each resident (in general) upon admission, quarterly, and
annually to determine if the resident experienced any changes that would impair the resident's function. The
DOR stated residents who remained in the facility after discontinuation of therapy services were
transitioned to the RNA program to maintain the residents'
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 27 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Actual harm
Residents Affected - Few
ROM and mobility. The DOR stated the therapists created the physician order and the care plan for a
resident's RNA program upon discharge and would verbally notify the RNAs of a resident's transition from
therapy to the RNA program. The DOR stated the purpose of splints was to prevent contractures which
could result from increased muscle tone (muscle tenson) and rigidity (inability to bend). The DOR stated
contractures could lead to skin breakdown (tissue damage caused by surfaces rubbing against each other,
strain, moisture, or pressure) and difficulty with self-care. During a concurrent observation and interview on
1/5/2026 at 12:22 p.m. in Resident 37's room, Resident 37 was observed lying in bed with the head-of-bed
elevated. Resident 37 had active movement in both shoulders, elbows, thumbs, index fingers, and limited
movement in both middle fingers. Resident 37's middle, ring, and small fingers of both hands were
observed in bent positions. Two hand splints were observed on top of Resident 37's nightstand. Resident 37
stated different RNAs performed exercises to both arms and legs and applied both hand splints at least
twice per week. Resident 37 stated the hand splints helped straighten the fingers but RNAs did not
consistently perform exercises and put on the splints, causing both of his hands to get worse. Resident 37
stated the RNAs placed boots on both feet one time a few weeks ago which helped straighten both feet but
never reapplied the boots. Both of Resident 37's ankles were positioned in plantarflexion and rotated toward
the left side. During a review of Resident 37's JMS, signed on 1/6/2026 by the DOR, the JMS indicated
Resident 37 had minimal ROM loss in both elbows and moderate ROM loss in both shoulders, both wrists
and fingers, and both hips. The JMS also indicated Resident 37 had severe ROM loss in both knees and
ankles. The JMS indicated Resident 37 remained the same percentile of ROM loss but improved with
goniometer (instrument used to measure angles of joint movement) measurements due to skilled therapy
services. The JMS also indicated Resident 37 was assessed for the appropriateness of the splints
(unspecified). During an observation on 1/6/2026 at 2:01 p.m. in Resident 37's room, with RNA 3, Resident
37's RNA session was observed. RNA 3 stood next to Resident 37's bed while the resident performed
repetitions of right arm AROM exercises including elbow flexion (bending) and extension (straightening),
shoulder horizontal adduction (lifting the shoulder at shoulder height and moving toward the body) with
elbow flexion, wrist rotation, and finger flexion and extension. Resident 37 did not fully extend the right-hand
middle, ring, and small fingers during the AROM exercises. Resident 37 then performed repetitions of left
arm AROM exercises including elbow flexion and extension, shoulder horizontal adduction with elbow
flexion, wrist rotation, and finger flexion and extension. Resident 37 did not fully extend the left-hand middle,
ring, and small fingers during the AROM. RNA 3 did not provide PROM to both arms at the shoulder, elbow,
wrist, and finger joints. RNA 3 applied the right hand-splint which was secured from Resident 37's right
forearm to the fingertips with straps. Resident 37's right hand-splint had a cylindrical roll which was
positioned in the palm to accommodate Resident 37's fingers. RNA 3 then applied the left hand-splint which
was also secured from Resident 37's left forearm to the fingertips with straps. RNA 3 then provided ROM
exercises to the right leg, including hip flexion (bending the leg at the hip joint toward the body) with the
knee extended, hip abduction (bending at the leg at the hip joint away from the body) with knee extended,
knee flexion and extension, ankle rotation, and toe flexion and extension. RNA 3 moved to the left side of
Resident 37's bed to provide ROM exercises to the left leg including hip flexion with the knee extended, hip
abduction with the knee extended, knee flexion and extension, ankle rotation, and toe flexion and
extension. Both of Resident 37's ankles were observed in plantarflexion. During an interview on 1/6/2025 at
2:15 p.m. with RNA 3, RNA 3 stated Resident 37's hand splints will be removed after two hours. RNA 3 did
not know whether AROM or PROM exercises were provided to Resident 37's arms and legs. RNA 3 stated
Resident 37 did the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 28 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Actual harm
Residents Affected - Few
arm exercises without assistance but could not move both legs, which required RNA 3 to move both of the
resident's legs. RNA 3 stated Resident 37 did not have splints for both legs. During a concurrent interview
and record review on 1/7/2026 at 10:52 a.m. with the DOR, Resident 37's OT Evaluation, dated 9/17/2025,
and OT Discharge summary, dated [DATE], were reviewed. The OT Evaluation, dated 9/17/2025, did not
include a ROM assessment of Resident 37's arms. The OT Discharge summary, dated [DATE], indicated
recommendations for the RNA to perform PROM to both of Resident 37's arms. The DOR stated Resident
37's OT Evaluation did not include a ROM assessment of both arms. The DOR stated it was part of the
OT's professional practice to objectively measure joint ROM using a goniometer to determine if there were
any changes in the joint ROM. The DOR stated there was no way to determine whether Resident 37 had a
change in ROM in both arms since the OT Evaluation did not include a ROM assessment. The DOR stated
Resident 37 was discharged from OT with recommendations for the RNA to provide PROM to both arms
and legs, apply both hand splints for two hours, and apply both leg splints for two hours, three times per
week. The DOR stated AROM (in general) was when the resident performed the movement without
assistance. The DOR stated PROM (in general) was when someone else moved the resident at each joint.
The DOR stated the RNA should perform PROM to both of Resident 37's arms to achieve the maximum
ROM at each joint. During a concurrent interview and record review on 1/7/2026 at 11:05 a.m. with the
DOR and PT 1, Resident 37's PT Evaluation, dated 9/17/2025, PT Treatment Encounter Note, dated
10/24/2025, PT Discharge summary, dated [DATE], and the physician orders for RNA, dated 11/11/2025
and 11/12/2025, were reviewed. The PT Evaluation, dated 9/17/2025, did not include ROM measurements
of the hips, left knee, and both ankles. The PT Treatment Encounter Note, dated 10/24/2025, indicated
Resident 37 had plantarflexion contractures with the ankles measuring 10-20 degrees in the left ankle and
8-10 degrees in the right ankle. Resident 37's PT Discharge summary, dated [DATE], and physician's
orders for RNA, dated 11/11/2025 and 11/12/2025, indicated to apply both hand splints and leg splints for
two hours. PT 1 stated it was part of a PT's professional education to measure joint ROM using a
goniometer to obtain an accurate ROM measurement of each joint. PT 1 stated the PT Evaluation did not
include the measurement for left knee flexion which was a mistake since Resident 37 could bend and
extend both knees. PT 1 stated Resident 37's ROM in both ankles were measured on 10/24/2025 (one
month after the PT Evaluation) when Resident 37 received both PRAFOs. PT 1 stated both of Resident
37's ankles had plantarflexion contractures measuring 10-20 degrees on the left ankle and 8-10 degrees on
the right ankle. The DOR reviewed the PT Discharge Summary and stated the PT Discharge Summary
indicated Resident 37's ankle ROM was 12-22 degrees on the left ankle and 10-12 degrees on the right
ankle. The DOR stated the PT Discharge recommendations included for the RNA to provide PROM and
apply PRAFOs. The DOR stated Resident 37's physician orders indicated for the RNA to perform PROM in
both arms and legs, apply both hand splints for two hours, and apply both PRAFOs for two hours. During a
concurrent interview and record review on 1/7/2026 at 11:24 a.m. with the DOR and PT 1, Resident 37's
RNA Flow Sheet for 11/2025, 12/2025, and 1/2026 were reviewed. Resident 37's RNA Flow Sheets for
11/2025, 12/2025, and 1/2026 did not include a task for the RNA to apply Resident 37's PRAFOs in
accordance with the physician's orders. PT 1 stated Resident 37's physician orders for the RNA to apply
both leg splints referred to both PRAFOs to prevent both ankles from further contractures and protect joint
integrity (stabilizing and restoring proper alignment to the joint). PT 1 and the DOR stated Resident 37's
RNA Flow Sheets for 11/2025, 12/2025, and 1/2026 did not include documentation the RNAs applied both
PRAFOs to Resident 37's ankles. PT 1 stated Resident 37 could experience a decline in ROM in both
ankles without the application of both PRAFOs.During a concurrent interview and record review on
1/7/2026 at 11:39 a.m. with the DOR, Resident 37's RNA Flow Sheet
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 29 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Actual harm
Residents Affected - Few
for 11/2025, 12/2025, and 1/2026 were reviewed. The RNA Flow Sheet for 11/2025, 12/2025, and 1/2026
indicated Resident 37 received three consecutive days of RNA and had gaps in-between RNA sessions.
The DOR stated Resident 37 had a four-to-five-day gap between the provision of RNA services since the
RNA orders were three times per week. The DOR stated it was the facility's culture to provide the residents
with RNA services three times per week. During an interview on 1/8/2026 at 10:21 a.m., with Resident 37,
Resident 37 stated RNA 3 did not provide RNA services consistently each week. During a concurrent
observation and interview on 1/8/2026 at 10:42 a.m. with the DOR and Resident 37, in Resident 37's room,
the DOR was observed measuring Resident 37's ankles using a goniometer. Resident 37 used the bed
controls to place the bed flat, and the DOR removed the pillows positioned underneath Resident 37's legs.
The DOR stated Resident 37's ankles were positioned in plantarflexion. The DOR used a goniometer to
measure both ankle joints. The DOR stated the PROM in Resident 37's left ankle was 39-58 degrees and
the right ankle was 40-59 degrees. The DOR was unable to locate Resident 37's PRAFOs in Resident 37's
closet. Resident 37 stated, As I recall, they (unknown) put it back in the therapy room.During an
observation on 1/8/2026 at 11:03 a.m. in the therapy room, the DOR and the Rehabilitation Aide were
observed locating two PRAFOs labeled with Resident 37's name in the closet. During a concurrent
observation, interview, and record review on 1/8/2026 at 11:06 a.m. with the DOR, in the conference room,
Resident 37's PRAFOs were observed, and PT Discharge summary, dated [DATE], and the JMS, signed on
1/6/2026, were reviewed. The PT Discharge summary, dated [DATE], indicated Resident 37's ROM on the
left ankle was 12-22 degrees and the right ankle was 10-12 degrees with recommendations for the RNA to
apply Resident 37's PRAFOs for two hours, three times per week. The JMS, signed on 1/6/2026, indicated
Resident 37's ankles were assessed as severe ROM limitations. The DOR stated Resident 37's PRAFOs
retrieved from the therapy room's closet appeared new and unused. The DOR stated Resident 37's ankle
ROM has worsened into further plantarflexion since Resident 37's discharge from PT on 11/11/2025. The
DOR stated Resident 37's JMS occurred on 12/12/2025 but was not signed as complete until 1/6/2026. The
DOR stated Resident 37's ankle ROM was assessed on the JMS as having severe ROM limitations since
the JMS was based on observation and not on actual measurements. The DOR stated the purpose of the
PRAFOs was to prevent Resident 37 from developing further contractures and loss of motion. The DOR
stated Resident 37 could have experienced further ROM loss in both ankles since the PRAFOs were not
applied. The DOR stated application of the PRAFOs were not appropriate at this time because Resident
37's ROM in both ankles would need to improve to fit in the PRAFOs. The DOR stated application of both
PRAFOs could have prevented Resident 37's further ROM limitations into plantarflexion. During an
interview on 1/8/2026 at 11:30 a.m. with RNA 3, RNA 3 stated Resident 37 had splints for both hands and
did not have any splints for both legs. RNA 3 stated the RNA orders after Resident 37 was discharged from
PT services included exercises to both arms and legs and application of the hand splints. RNA 3 stated the
electronic documentation screen for Resident 37's RNA program did not include orders to apply both
PRAFOs. During a concurrent observation record review on 1/8/2026 at 11:36 a.m. with RNA 3, in the
nursing station, the RNA documentation system for Resident 37's RNA program, dated 1/8/2026, was
observed on the computer screen. The computer screen displayed Resident 37's RNA program for the RNA
to provide Resident 37 with PROM to both arms and legs, three times per week, and to apply both hands
splints for two hours, three times per week. The computer screen did not include for the RNA to apply both
of Resident 37's leg splints. RNA 3 stated the RNA documentation system did not display a task for the
RNA to apply Resident 37's leg splints. During a concurrent interview and record review on 1/8/2026 at
12:05 p.m. with the Director of Medical Records (DMR), Resident 37's physician's orders, dated
11/11/2025, for RNA were reviewed to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 30 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Actual harm
Residents Affected - Few
determine the reason Resident 37's RNA program did not display the physician's order to apply both leg
splints on RNA 3's documentation system. The DMR stated the physician order, dated 11/11/2025, for the
RNA to apply both leg splints for two hours, three times per week or as tolerated, was entered into the
facility's electronic documentation system with an order type of Other Orders (no documentation required).
The DMR stated the physician order to apply both leg splints would not appear on the RNA's electronic
documentation screen as a task because the order type indicated no documentation required. The DMR
stated the RNAs would never see the physician order to apply both legs splints on the documentation
system unless it was communicated to the RNAs during the weekly RNA meetings.During a concurrent
interview and record review on 1/8/2026 at 12:41 p.m. with MD 1, Resident 37's Physical Medicine and
Rehabilitation Note, dated 12/16/2025 and 12/30/2025, were reviewed. The Physical Medicine and
Rehabilitation Note indicated Resident 37 was to continue with PROM and splinting to both arms and legs.
MD 1 stated Resident 37 had wrist-hand orthoses (hand splints) and PRAFOs for both ankle contractures.
MD 1 stated the PRAFOs could help prevent the degree of plantarflexion by placing a stretch on the ankle
tendon (fibrous tissue that links muscles to bones) for a period of time. MD 1 stated Resident 37's ankle
contractures could worsen if the PRAFOs were not applied. During a concurrent interview and record
review on 1/8/2026 at 1:37 p.m. with the DOR, the RNA Meeting Notes, dated 11/18/2025, 12/23/2025,
12/30/2025, and 1/6/2026, were reviewed. The RNA Meeting Notes did not include any notes regarding
Resident 37's RNA program. The DOR stated Resident 37's RNA program was not discussed during the
RNA Meetings. During a concurrent interview and record review on 1/8/2026 at 1:55 p.m. with the DOR,
Resident 37's PT Treatment Encounter Notes from 9/15/2025 to 11/11/2025 and PT Discharge summary,
dated [DATE], were reviewed. The PT Encounter Notes indicated the treatment provided to Resident 37 but
did not include documentation of RNA training. The PT Discharge Summary also did not include RNA
training regarding Resident 37's RNA program. The DOR stated the PT Treatment Encounter Notes and PT
Discharge Summary did not indicate the RNAs were trained in Resident 37's recommended RNA Program.
During an interview on 1/8/2026 at 2:47 p.m. with MD 1, MD 1 was informed that Resident 37's PRAFOs
were not applied since 11/11/2025 and informed that the DOR stated Resident 37's ankle ROM has
worsened into further plantarflexion since Resident 37's discharge from PT on 11/11/2025. MD 1 stated not
applying the splint could have played a part in Resident 37's further ROM limitations. MD 1 stated
contractures could not be reversed without surgical intervention. During an interview on 1/8/2026 at 4:17
p.m. with the Director of Staff Development (DSD), the DSD stated the DOR or the therapist placed the
physician order for RNA into the electronic documentation system after discharge from therapy services.
The DSD did not know whether there was a process for the nurses to check the RNA order after
submission into the electronic documentation system.During an interview on 1/8/2026 at 5:10 p.m. with the
Interim Director of Nursing (IDON) and the DSD, Resident 37's RNA Flow Sheets for 11/2025, 12/2025,
and 1/2026 were reviewed. The IDON stated the physician order for the RNA to apply both of Resident 37's
leg splints was entered in the computer documentation system in a manner that did not create the task on
the RNA Flow Sheets. The IDON stated Resident 37 could potentially develop contractures if the leg splints
were not applied.During an interview on 1/8/2026 at 5:15 p.m. with the IDON and the DSD, The IDON and
the DSD stated the ROM in both of Resident 37's ankles had worsened since Resident 37's discharge from
PT on 11/11/2025. The IDON stated contractures should be prevented to prevent a resident's discomfort
and the development of pressure injuries. During a review of the facility's policy and procedure (P&P) titled,
Resident Mobility and Range of Motion, revised 7/2017, the P&P indicated residents with limited range of
motion will receive treatment and services to increase and/or prevent a further decrease in ROM. The P&P
indicated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 31 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0688
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
residents with limited mobility will receive appropriate services, equipment and assistance to maintain or
improve mobility unless reduction in mobility is unavoidable.b. During a review of Resident 5's admission
Record, the admission Record indicated Resident 5 was admitted on [DATE] with diagnoses including
hemiparesis (weakness of the arm, leg, and trunk on the same side of the body) following a cerebral
vascular accident ([CVA] stroke, loss of blood flow to a part of the brain) affecting the right dominant side,
dysphagia (difficulty swallowing), aphasia (disorder that makes it difficult to speak), muscle weakness, and
chronic respiratory failure (airways carrying air to lungs become narrow and damaged, limiting air
movement in the body) with hypoxia (body does not receive enough oxygen).During a review of Resident
5's MDS, dated [DATE], the MDS indicated Resident 5 had unclear speech, had difficulty communicating
some words or finishing thoughts, usually understood verbal content, and had intact cognition. The MDS
indicated Resident 5 had limited ROM in both arms and arms. The MDS indicated Resident 5 required
setup or clean-up assistance for eating, substantial/maximal assistance (helper does more than half the
effort) for upper and lower body dressing, rolling to either side while lying in bed, transferring from lying in
bed to sitting at the side of the, and chair/bed-to-chair transfers.During a review of Resident 5's JMS,
signed on 4/20/2025 and completed by PT 1, the JMS indicated Resident 5 had minimal ROM loss in both
shoulders, both elbows, the left wrist and fingers, both hips, both knees, and the left ankle. The JMS
indicated Resident 5 had moderate ROM loss in the right wrist and fingers and the right ankle. The JMS
indicated Resident 5 maintained joint mobility and had a diagnosis/condition that puts the resident at risk
for contracture development.During a review of Resident 5's OT Evaluation and Plan of Treatment, dated
4/20/2025, the OT Evaluation indicated the ROM in both of Resident 5's arms were within fun
Event ID:
Facility ID:
056023
If continuation sheet
Page 32 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a safe environment for two out of eight
sampled residents (Resident 40 and Resident 65), when Resident 40's lighter was left on his bedside table
in close proximity to Resident 65's oxygen concentrator (a medical device that gives you extra oxygen). This
deficient practice placed Residents 65 and 40 at risk for harm related to an oxygen-accelerated
fire.Findings: a. During a review of Resident 65's admission Record, the admission Record indicated
Resident 65 was initially admitted to the facility on [DATE]. Resident 65's diagnoses included nontraumatic
intracerebral hemorrhage (a serious type of hemorrhagic stroke where a blood vessel within the brain
bursts, causing bleeding directly into the brain tissue, leading to swelling and tissue damage),
encephalopathy (any disease or damage that alters brain function), and chronic respiratory failure with
hypoxia (a long-term condition where the lungs cannot adequately oxygenate the blood). During a review of
Resident 65's Minimum Data Set ([MDS], a resident assessment tool), 12/16/2025, the MDS indicated
Resident 65's cognitive skills (ability to think and reason) for daily decision making were moderately
impaired. The MDS indicated Resident 65 was entirely dependent on staff for toileting, showering, and
lower body dressing. During a review of Resident 65's Physician Orders, dated 9/10/2025, the Physician
Orders indicated to administer oxygen at two liters per minute (LPM- a unit of measurement) continuously
every shift. b. During a review of Resident 40's admission Record, the admission Record indicated Resident
40 was initially admitted to the facility on [DATE]. Resident 40's diagnoses included displaced trimalleolar
fracture (broken bone of the ankle) of the lower right leg, initial encounter for closed fracture and
schizophrenia (a mental illness that is characterized by disturbances in thought). During a review of
Resident 40's MDS, dated [DATE], the MDS indicated Resident 40's cognitive skills for daily decision
making were intact. The MDS indicated Resident 40 required supervision for personal and oral hygiene,
showering, and dressing. During a review of Resident 40's History and Physical (H&P), dated 8/29/2025,
the H&P indicated Resident 40 had the capacity to understand and make decisions. During a review of
Resident 40's Smoking Assessment, dated 12/10/2025, the Smoking Assessment indicated Resident 40
was able to safely smoke with supervision. During a review of Resident 40's At Risk for a Smoking Related
Injury Care Plan, dated 12/10/2025, the care plan indicated the lighter and cigarettes would be kept with
the Activities Department. During a concurrent observation and interview on 1/6/2026 at 7:54 a.m., in
Resident 40's room, observed Resident 40's lighter and cigarette on his bedside table. Resident 40 stated
he bought the lighter for himself at the liquor store. During an interview on 1/6/2026 at 8:04 a.m. the
Activities Director Assistant (ADA), the ADA stated the facility's usual practice was that residents who
smoked had their cigarettes lit for them by activities staff while outside. The ADA stated smoking residents
were not permitted to carry their own lighters. During a concurrent observation and interview on 1/6/2026 at
2:42 p.m. with Licensed Vocational Nurse (LVN) 1, a photograph, dated 1/6/2026, and time-stamped at 7:48
a.m., was reviewed. The photograph revealed Resident 40's lighter on his bedside table in the shared room
with Resident 65. LVN 1 stated she was Resident 40 and Resident 65's assigned nurse and was not aware
Resident 40 had possession of a lighter. LVN 1 stated it was important to ensure Resident 40 did not keep
lighters because Resident 65 required continuous oxygen therapy. LVN 1 stated this placed Resident 40
and Resident 65 at risk of injury from an increased risk of a fire. During a review of the facility's Policy and
Procedure (P&P) titled, Smoking Policy - Residents, revised 10/2023, the P&P indicated the facility was to
establish and maintain safe resident smoking practices. The P&P indicated residents without independent
smoking privileges may not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 33 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
have or keep any smoking items, including cigarettes, tobacco, etc., except under direct supervision. During
a review of the facility's Policy and Procedure (P&P) titled, Oxygen Administration, revised 10/2023, the
P&P indicated the facility staff were to remove all potentially flammable items (e.g., lotions, oils, alcohol,
smoking articles, etc.) from the immediate area where the oxygen is to be administered.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 34 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure oxygen delivery equipment functioned
properly to provide oxygen therapy for one out of one sampled residents (Resident 65), when the oxygen
concentrator (a medical device that gives you extra oxygen) regulator lacked a visible metal ball (flow
indicator) to confirm oxygen was flowing at the prescribed rate ). This deficient practice led to the inability
for licensed nursing staff to verify effective oxygen delivery and placed Resident 65 at risk for hypoxia
(when the lungs cannot adequately oxygenate the blood) and respiratory compromise.Findings: During a
review of Resident 65's admission Record, the admission Record indicated Resident 65 was initially
admitted to the facility on [DATE]. Resident 65's diagnoses included nontraumatic intracerebral hemorrhage
(a serious type of hemorrhagic stroke where a blood vessel within the brain bursts, causing bleeding
directly into the brain tissue, leading to swelling and tissue damage), encephalopathy (any disease or
damage that alters brain function), and chronic respiratory failure with hypoxia (a long-term condition where
the lungs cannot adequately oxygenate the blood). During a review of Resident 65's Minimum Data Set
([MDS], a resident assessment tool), 12/16/2025, the MDS indicated Resident 65's cognitive skills (ability to
think and reason) for daily decision making were moderately impaired. The MDS indicated Resident 65 was
entirely dependent on staff for toileting, showering, and lower body dressing. During a review of Resident
65's Physician Orders, dated 9/10/2025, the Physician Orders indicated to administer oxygen at two liters
per minute (LPM- a unit of measurement) continuously every shift. During a review of Resident 65's Chronic
Respiratory Failure Care Plan, dated 9/16/2025, the care plan indicated interventions included to have
oxygen at two LPM continuously every shift. During observations made on 1/5/2026 at 11:10 a.m. and
1/6/2026 at 11:12 a.m., in Resident 65's room, Resident 65's oxygen concentrator lacked a visible flow
indicator. During a concurrent observation and interview on 1/6/2026 at 2:42 p.m. with Licensed Vocational
Nurse (LVN) 1, Resident 65's oxygen concentrator was observed. The oxygen concentrator regulator lacked
a visible flow indicator. LVN 1 stated the normal process was to check the oxygen regulators at the start of
each shift to ensure residents were receiving oxygen at the prescribed rate. LVN 1 stated she had not
checked the oxygen concentrator for Resident 65. LVN 1 stated she could not determine how much oxygen
Resident 65 was receiving and stated the lack of a visible flow indicator placed Resident 65 at risk for overor under-oxygenation. During a review of the facility's Policy and Procedure (P&P) titled, Oxygen
Administration, revised 10/2023, the P&P indicated the licensed nursing staff were to review the physician's
orders or facility protocol for oxygen administration, and were to check the mask, tank, humidifying jar, etc.,
to be sure they were in good working order.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 35 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 8 maintained
current certification in cardiopulmonary resuscitation (CPR- an emergency procedure used when a
person's breathing or heartbeat stops). The facility also failed to clarify a physician order prior to
administering pain medication, and failed to clarify an insulin (a hormone that removes excess sugar from
the blood, can be produced by the body or given artificially via medication) sliding scale (amount of insulin
to be administered changes or slides up or down based on the person's blood sugar) order for two of two
sampled residents (Resident 22 and Resident 54). These deficient practices had the potential to result in
delayed or inappropriate emergency response for all residents residing in the facility, unsafe medication
administration, and increased risk of adverse outcomes including medication errors, untreated changes in
condition, and compromised resident safety for Residents 22 and 54. Findings:
a. During a concurrent interview and record review on [DATE] at 2:42 p.m., with the Director of Staff
Development (DSD), LVN 8's employee file was reviewed. The DSD stated LVN 8's CPR certification
expired in 11/2025. The DSD stated licensed staff should not work without a current CPR certification. The
DSD stated once LVN 8's CPR certification expired, LVN 8 should have been removed from the schedule
until the CPR certification was updated. The DSD stated in the event of a medical emergency, LVNs must
be certified in CPR.
During an interview on [DATE] at 3:55 p.m., with the Director of Nursing Trainer (DONT), the DONT stated
CPR training was required to ensure licensed staff could appropriately respond to a resident's change in
condition, including performing CPR during a medical emergency.
During a review of the facility's policy and procedure (P&P) titled Staffing, Sufficient and Competent
Nursing, revised [DATE], the P&P indicated all nursing staff must meet the specific competency
requirements of their respective licensure and certification requirements defined by state law and
demonstrate competency to safely respond to resident needs, including changes in condition.
During a review of the facility's P&P titled Emergency Procedure – Cardiopulmonary Resuscitation
and Basic Life Support, revised [DATE], the P&P indicated nursing staff were required to obtain and
maintain CPR and basic life support (BLS) certification to respond to resident medical emergencies.
b. During a review of Resident 22's admission Record, the admission Record indicated Resident 22 was
admitted to the facility on [DATE]. Resident 22's diagnoses included right femur (long bone of the lower limb
extending from the hip to the knee) internal fixation device (surgical implant, like plates, screws, rods, or
wires, used to hold fractured bones in their correct alignment while they heal) and neuropathy (disease or
dysfunction of one or more nerves, typically causing numbness or weakness in the hands and feet).
During a review of Resident 22's History and Physical (H&P), dated [DATE], the H&P indicated Resident 22
had fluctuating capacity to understand and make decisions.
During a review of Resident 22's Minimum Data Set ([MDS] a resident assessment tool), dated [DATE], the
MDS indicated Resident 22's cognitive skills for daily decision making (ability to think and reason) was
intact. The MDS indicated Resident 22 was independent with eating, oral hygiene, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 36 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
personal hygiene. The MDS indicated Resident 22 required maximal assistance (helper does more than
half the effort) with dressing and shower/bathing. The MDS indicated Resident 22 was dependent on staff
for putting on and taking off shoes.
During a review of Resident 22' s Order Summary Report, dated [DATE], the order summary report
indicated to administer tramadol oral tablet 50 milligrams ([mg] metric unit of measurement, used for
medication dosage and/or amount) for moderate pain (5-7 pain level out of 10) every six hours.
During a concurrent interview and record review on [DATE] at 3:04 p.m. with LVN 10, Resident 22's
Medication Administration Record (MAR), dated [DATE] - [DATE] was reviewed. The MAR indicated on
[DATE] and on [DATE], Resident 22 received tramadol 50 mg for a pain level of eight out of ten. LVN 10
stated she did not know tramadol was only indicated for a pain level of 5- 7 out of 10. LVN 10 stated she
should not have administered the medication to Resident 22 because his pain was higher than 5- 7 out of
10. LVN 10 stated she should have informed Resident 22's physician that the resident had a higher pain
level than what the medication was ordered for. LVN 10 stated it was important to administer the correct
medication to alleviate Resident 22's pain.
During an interview on [DATE] at 4:00 p.m. with Registered Nurse (RN) 2, RN 2 stated medication should
not be administered if a resident did not meet the medication parameters. RN 2 stated it was not acceptable
to administer medication ordered for 5- 7 pain if the resident's pain was not within the parameter of 5- 7. RN
2 stated licensed staff must notify the physician and request pain medication for a stronger level of pain. RN
2 stated it was important to alleviate Resident 22's pain and prevent the pain from getting worse.
c. During a review of Resident 54's admission Record, the admission Record indicated Resident 54 was
originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 54's diagnoses included
diabetes mellitus ([DM], a disorder characterized by difficulty in blood sugar control and poor wound
healing) and hypertension ([HTN] high blood pressure).
During a review of Resident 54's H&P, dated [DATE], the H&P indicated Resident 54 did not have the
capacity to understand and make decisions.
During a review of Resident 54's MDS, dated [DATE], the MDS indicated Resident 54's cognitive skills for
daily decision making was moderately impaired. The MDS indicated Resident 54 was independent with
eating. The MDS indicated Resident 54 required supervision for oral hygiene. The MDS indicated Resident
54 required moderate assistance (helper does less than half the effort) for upper body dressing. The MDS
indicated Resident 54 required maximal assistance for toileting hygiene, shower/bathing, lower body
dressing and putting on and taking off footwear.
During a review of Resident 54' s Order Summary Report, dated [DATE], the order summary report
indicated Resident 54 was to receive insulin aspart (a hormone that removes excess sugar from the blood,
can be produced by the body or given artificially via medication) injection 100 unit/milliliters (a standardized
international measure of the drug's biological effect)/([ml] metric unit of measurement, used for medication
dosage and/or amount). The order summary report indicated to inject subcutaneously (under the skin)
before meals and at bedtime. The Order Summary Report did not indicate how many units to administer if
Resident 54's blood sugar was between 351 to 450 milligrams per deciliter (mg/dL). The order summary
report indicated to inject as per sliding scale, if blood sugar was as follows:1. 201 – 250 mg/dL, inject
4 units.2. 251 – 300 mg/dL, inject 6 units.3. 301 – 350 mg/dL, inject 8 units.4. 451 –
500 mg/dL, inject 10 units.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 37 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of Resident 54's MAR dated [DATE] - [DATE], the MAR indicated Resident 54 did not have
a sliding scale for a blood sugar of 351 to 400 mg/dL.
During an interview on [DATE] at 2:48 p.m. with LVN 9, LVN 9 stated some medications have parameters for
the resident's safety. LVN 9 stated if a resident did meet the parameters, the resident should not receive the
medication. LVN 9 stated licensed staff were responsible for clarifying the physician's orders and
medication parameters for resident safety and to prevent medication errors.
During an interview on [DATE] at 3:45 p.m. with RN 2, RN 2 stated all insulin orders must be complete with
sliding scales. RN 2 stated licensed staff were responsible for reviewing orders and to clarify orders with the
physician. RN 2 stated it was unacceptable to have an order for insulin without a complete sliding scale
because nursing would not know how much medication to administer to residents.
During a review of the facility's job description titled Charge Nurse, dated 2012, the job description
indicated nursing staff would prepare and administer medications as ordered by the physician. The job
description indicated nursing staff would report all discrepancies noted concerning doctor's orders. The job
description indicated nurses must review the residents' chart for specific treatments and medication orders.
During a review of the facility's Policy and Procedure (P&P) titled Administering Medications, dated
12/2012, the P&P indicated all medications would be administered in a safe, timely manner and as
prescribed. The P&P indicated if a dosage was believed to be inappropriate for a resident, the person
administering medication should contact doctor to discuss concerns.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 38 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental
disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress
disorder.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a resident received mental health and psychosocial
treatment necessary to attain and maintain the highest practicable mental and psychosocial (focuses on
emotions, thoughts, coping mechanisms, sense of self, and mental health) well-being for one of three
sampled residents (Resident 27). This deficient practice led to Resident 27 continuing to exhibit repeated
episodes of verbal and physical aggression without effective therapeutic mental health intervention.
Findings: During a review of Resident 27's admission Record, the admission Record indicated Resident 27
was initially admitted to the facility on [DATE]. Resident 27's diagnoses included traumatic brain injury
(damage to the brain from an external force), traumatic subarachnoid hemorrhage (brain bleed) with loss of
consciousness, and bipolar disorder (sometimes called manic-depressive disorder; mood swings that range
from the lows of depression to elevated periods of emotional highs). The admission Record indicated, on
12/19/2025, Resident 27 was diagnosed with disorganized schizophrenia (a mental illness that is
characterized by disturbances in thought) and brief psychotic disorder. During a review of Resident 27's
Minimum Data Set ([MDS], a resident assessment tool), dated 12/22/2025, the MDS indicated Resident
27's cognitive skills (ability to think and reason) for daily decision making were severely impaired. The MDS
indicated Resident 27 was entirely dependent on staff for activities of daily living (ADLs- activities such as
bathing, dressing and toileting a person performs daily). During a review of Resident 27's History and
Physical (H&P), dated 9/14/2025, the H&P indicated Resident 27 had the capacity to understand and make
decisions. During a review of Resident 27's Nursing Progress Note dated 10/3/2025, the note indicated on
10/3/2025, Resident 27 hit, punched, cursed, threw feces at staff, and threw his meal plates on staff and
peers. The Nursing Progress Note also indicated redirection and medication for agitation and anxiety was
not effective. During a review of Resident 27's Nursing Progress Note dated 10/16/2025, the note indicated
on 10/16/2025, Resident 27 ripped off the curtains in his room and started yelling profanities. During a
review of Resident 27's Nursing Progress Note dated 11/24/2025, the note indicated on 11/24/2025,
Resident 27 was verbally and physically aggressive towards a certified nursing assistant (CNA). During a
review of Resident 27's Nursing Progress Note dated 12/17/2025, the note indicated on 12/17/2025,
Resident 27 grabbed a CNA by the jacket while the CNA attempted to provide peri-care, was verbally
aggressive, and kicked the CNA in the chest. The Nursing Progress Note indicated 911 was called for
increased agitation. During a review of Resident 27's Nursing Progress Note dated 12/30/2025, the note
indicated on 12/30/2025, Resident 27 struck a charge nurse on the stomach while passing by her. During a
review of Resident 27's Nursing Progress Note dated 12/31/2025, the note indicated on 12/31/2025,
Resident 27 reached forward and grazed another resident with his hand and the resident's chair. The note
indicated the Department of Mental Health was notified, and two members of the Psychiatric Mobile
Response Team (PMRT) came to evaluate resident for a possible 5150 (a 72- hour psychiatric
hospitalization when an adult exhibits a mental health crisis and is evaluated to be a danger to others, or to
himself or herself, or gravely disabled) hold. The Nursing Progress Note indicated the PMRT members
agreed that Resident 27 was not fit to be in facility, but he was not transferrable at that time. During a review
of Resident 27's Nursing Progress Note dated 1/1/2026, the note indicated on 1/1/2026, Resident 27
displayed three episodes of aggression. During a review of Resident 27's Nursing Progress Note dated
1/3/2026, the note indicated on 1/3/2026, Resident 27 displayed one episode of aggression. During a
review of Resident 27's Nursing Progress Note dated 1/4/2026,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 39 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
the note indicated on 1/4/2026, Resident 27 displayed three episodes of aggression. During a review of
Resident 27's Nursing Progress Note dated 1/5/2026, the note indicated on 1/5/2026, Resident 27
displayed one episode of aggression. During a review of Resident 27's Interdisciplinary Team (IDT) Notes,
dated 10/2025 to 1/6/2026, there were no IDT Notes to indicate an IDT Care Conference was held following
Resident 27's documented episodes of physical and verbal aggression. The most recent IDT Note, dated
12/23/2025, indicated Resident 27 was readmitted on [DATE] from the GACH due to striking out at staff.
There was no documentation to indicate reassessment of Resident 27's behavioral management needs,
consideration of increased interventions, initiation of PASRR Level II re-evaluation, or discussion of
discharge to a more specialized setting despite continued aggressive behaviors. During a review of
Resident 27's Preadmission Screening and Resident Review II ( PASRR II-a federally mandated screen for
individuals for Serious Mental Illness (SMI), Intellectual Disabilities (ID), or Developmental Disabilities (DD)
to ensure they get the right care in the least restrictive setting, preventing inappropriate nursing home
placement and identifying needs for specialized services) Care Plan, dated 10/10/2025, the care plan
indicated Resident 27 was to receive psychiatry (a branch of medicine concerned with the study, diagnosis,
and treatment of mental illness) and psychology (the study of the human mind and its functions, especially
those affecting behavior) evaluations as indicated and supportive visits from social services and other
providers as tolerated. During a review of Resident 27's PASRR Individualized Determination Report, dated
10/14/2025, the report indicated Resident 27 was recommended specialized add on services to address
mental health needs. The recommendation included mental health rehabilitation activities, psychotherapy
counseling, psychology consultation, and social services consultation. During a review of Resident 27's
Order Summary, dated 1/7/2026, the Order Summary did not indicate an order for a psychologist
consultation. During an interview on 1/5/2026 at 12:20 p.m. with Certified Nursing Assistant (CNA) 2, CNA
2 stated Resident 27 grabbed her buttocks and private area (date unknown), causing her to feel
uncomfortable. CNA 2 stated Resident 27 laughed during the incident. CNA 2 stated she notified Licensed
Vocational (LVN) 2 and the Director of Staffing Development (DSD) of the incident. During a concurrent
interview and record review on 1/7/2026 at 12:10 p.m. with the Director of Nursing Trainer (DONT), all of
Resident 27's Progress Notes, Physician Orders, IDT Notes, Physician Progress Notes, and Nursing
Progress Notes, dated 7/2025 to 1/7/2026, were reviewed. The Physician Orders lacked a psychologist
consultation order. The Physician Progress Notes lacked evidence a psychologist had visited Resident 27.
The IDT notes indicated a lack of reconvening after each episode of physical and verbal aggression. The
IDT Notes indicated the most recent Behavioral Management IDT was held in 7/2025, which occurred prior
to the PASRR Individualized Determination Report (10/14/2025). The DONT stated Resident 27 would have
benefited from a psychologist consult to engage in purposeful psychotherapy and learn behavioral
management techniques. The DON stated the lack of IDT meetings, and lack of psychological health
resources led to missed opportunities to address Resident 27's grave behavioral and mental health needs
and placed Resident 27 at risk for continued episodes of aggression and deteriorating mental health.
During a concurrent interview and record review on 1/7/2026 at 3:46 p.m. with the Social Services Director
(SSD), Resident 27's Social Services Progress Notes, dated 10/2025 through 1/7/2026, and PASRR
Individualized Determination Report, dated 10/14/2025, were reviewed. The Progress Notes lacked
documentation to indicate Resident 27 received meaningful social services visits, mental health
rehabilitation activities and psychotherapy counseling to support Resident 27's mental health. The SSD
stated she visited Resident 27 but did not document her visits because she did not have the time. The SSD
stated it was important to adhere the PASRR'S recommendations to ensure Resident 27 received mental
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 40 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0742
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
supportive services to ensure his psychiatric needs were met and so that his mental health did not
deteriorate. During a review of the facility's Facility Assessment (undated), the Facility Assessment
indicated the facility had the capacity to provide mental health and behavior services that included the
following: behavior management, psychotropic management, IDT meeting to identify if the use of
psychotropic medications is warranted and medically justifiable, gradual dose reduction, behavior
modification, psychiatrist and psychologist collaboration, medication review by the pharmacy consultant.
Dementia care, psychiatric illness, intellectual or developmental disabilities. The Facility Assessment also
indicated the IDT would develop and implement interventions in managing the resident's behavior and to
help support individuals dealing with anxiety, cognitive impairment, depression and other psychiatric
diagnoses. During a review of the facility's Policy and Procedure (P&P) titled, Behavioral Health Services,
revised 2/2019, the P&P indicated the facility was to provide health services as needed to attain or maintain
the highest practicable physical, mental and psychosocial well-being in accordance with the comprehensive
assessment and plan of care.
Event ID:
Facility ID:
056023
If continuation sheet
Page 41 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure licensed staff practiced safe and
effective medication administration practices for three out of 14 sampled residents (Residents 63, 138, and
137) by failing to: 1. Ensure Resident 63's vitamin D3 (a crucial fat-soluble vitamin that helps your body
absorb calcium for strong bones, supports immune function, and aids muscle/nerve health) was available
and administered timely, as ordered by the physician during a medication pass. 2. Clarify Resident 63's
physician orders to specify the location of application of the prescribed lidocaine cream (a medication in the
form of a cream applied topically to treat inflammation and pain) and lidocaine patch (a medication in the
form of a patch used to treat inflammation and pain) to ensure there was no duplication of therapy, as well
as documentation indicating removal of the old lidocaine patch prior to the application of a new one.3.
Ensure the registered nurses (RNs) administered meropenem (antibiotic) intravenously (IV, through a vein)
to Resident 138 as ordered. 4. Clarify blood pressure parameters (a numerical or other measurable factor)
for Resident 137's administration of Amlodipine (medication to treat high blood pressure and certain heart
conditions). These deficient practices led to the administration of medications not in accordance with
physician orders, professional standards of practice and/or manufacturer specifications resulting in
interruptions in treatments, and placed Residents 63, 138, and 137 at risk for medication errors and
adverse health outcomes such as vitamin D deficiency, local site reactions such as skin irritation and
redness, abnormal blood glucose levels, hypotension (low blood pressure) and/or uncontrolled blood
pressure. Findings:
1. During a review of Resident 63's admission Record, the admission record indicated Resident 63 was
admitted to the facility on [DATE]. Resident 63's diagnoses included generalized muscle weakness and
other abnormalities of gait (way of walking) and mobility.
During a review of Resident 63's History and Physical (H&P), dated 11/4/2025, the H&P indicated Resident
63 had the capacity to understand and make decisions.
During a review of Resident 63's Minimum Data Set (MDS - a resident assessment tool), dated 11/3/2025,
the MDS indicated Resident 63's cognition (mental action or process of acquiring knowledge and
understanding through thought and the senses) was intact. The MDS indicated Resident 63 was
independent in performing activities of daily living (ADLs – routine tasks/activities such as bathing,
dressing and toileting a person performs daily to care for themselves) such as eating, oral hygiene, toileting
hygiene, upper body dressing, lower body dressing, putting on/taking off footwear and personal hygiene,
and needed setup or clean-up assistance from the facility staff for showering.
During a medication reconciliation on 1/6/2026, Resident 63's Order Summary Report (a document
containing a summary of all active physician orders), dated 1/6/2026, the order summary report indicated:1.
Lidocaine external cream 5 percent ([%] a measurement of strength or potency of medication) (Lidocaine),
apply to affected areas topically three times a day for affected skin areas apply 1 application topical, order
date 7/20/2025, start date 7/21/2025.2. Lidocaine external patch 5% (Lidocaine), apply to left shoulder
topically one time a day for pain, order date 8/12/2025, start date 8/13/2025.3. Lidocaine external patch 5%
(Lidocaine), apply to low back topically one time a day for lower back pain, remove after 12 hours, order
date 8/12/2025, start date 8/13/2025. During a concurrent observation and interview on 1/6/2026 at 8:23
a.m. with Licensed Vocational Nurse (LVN) 5, observed LVN 5 prepare nine medications to be administered
to Resident 63 that included:a. One patch of lidocaine 5% with instructions to be applied to left shoulder
and low back topically once daily for pain (on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 42 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
for 12 hours, and off for 12 hours).
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview on 1/6/2026 at 8:52 a.m. in Resident 63's room, observed
LVN 5 write the date of application on the lidocaine patch and applied to Resident 63's lower back. LVN 5
stated Resident 63 refused to receive lidocaine 5% patch on the left shoulder and only wanted it to apply to
his lower back. During a review of Resident 63's Medication Administration Record ([MAR] a daily
documentation record used by a licensed nurse to document medications and treatments given to a
resident), dated 1/6/2026, the MAR indicated that on 1/6/2026, LVN 5 held the scheduled dose of Vitamin
D3 capsule 25 mcg at 9:00 a.m. The MAR indicated, LVN 5 documented a 3 for the lidocaine patch
administration on the lower back and left shoulder and for lidocaine cream 5%, which would mean that
Resident 63 refused to receive lidocaine cream and lidocaine patch on both the lower back and left
shoulder.
Residents Affected - Some
During a review of Resident 63's MAR, dated 1/1/2026 to 1/31/2026, 12/1/2025 to 12/31/2025 and
11/1/2025 to 11/30/2025, the MAR did not indicate any documentation for the removal of the lidocaine
patch 5%, 12 hours after its application.
During a concurrent interview and record review on 1/6/2026 at 1:08 p.m. with LVN 5, Resident 63's
administration details on the resident's electronic medication administration record (eMAR) for lidocaine
patch 5% and lidocaine cream 5% for 1/6/2026 at 9:00 a.m. was reviewed. The administration details
indicated Resident 63's lidocaine 5% patch was documented as 3 (drug refused) on 1/6/2026 at 8:52 a.m.
The administration details for Resident 63's lidocaine cream 5% was documented as 3 (drug refused) on
1/6/2026 at 8:40 a.m. LVN 5 stated the lidocaine patch that was applied to Resident 63's lower back should
have been documented as administered but it was documented as refused which was incorrect. LVN 5
stated it was important to document correctly so that the next nurse would have accurate records of the
medications that were administered. LVN 5 stated Resident 63 refused to receive lidocaine cream at the
same time when he was offered the lidocaine patch. LVN 5 stated she would usually apply the lidocaine
cream to Resident 63's shoulder or lower back because that was where he was applying the lidocaine
patch, and the physician order for lidocaine cream indicated apply to affected areas. LVN 5 stated if the
resident wanted the lidocaine cream and lidocaine patch then it would be okay to apply the cream and
patch to the lower back. LVN 5 then posed a question, Oh the cream could be for lower back and then
patch for the shoulder? LVN 5 looked at the administration record and stated lidocaine cream 5% and
lidocaine patch 5% were both applied to the lower back at the same time on the same days. LVN 5 stated
the patch and cream applied at the same location at the same time could cause skin irritation. LVN 5 stated
there was no documentation of the lidocaine patch being removed after 12 hours as per the instructions on
the lidocaine patch order. LVN 5 stated she visually checked if the lidocaine patch was removed from
Resident 63's shoulder and lower back.
During an interview on 1/7/2026 between 2:50 p.m. and 3:13 p.m. with Resident 63, Resident 63 stated he
usually did not like to get the lidocaine cream applied but prefers the lidocaine patch. Resident 63 stated
the patch would come off by itself because it did not stick on his back well, either because it would rub
against his shirt or when raising his arms or if he was sleeping in his bed, it would just come off. Resident
63 stated he did not see anyone stopping by specially to remove the patch after 12 hours. Resident 63
stated he would just take it off by himself or the patch fell off. Resident 63 stated sometimes the patch was
placed on his left leg. Resident 63 stated he did not usually apply lidocaine patch to his shoulder.
During a review of Resident 63's order summary report that included active, discontinued and completed
lidocaine orders, there were no physician orders for lidocaine patch 5% with instructions to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 43 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
apply patch on resident's left leg.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 63's MAR, Location of Administration Report, for 1/1/2026 to 1/31/2026, the
report indicated the following dates and times when lidocaine patch 5% and lidocaine cream 5% were
applied at the same location (lower back):a. Lidocaine External Patch, scheduled time was 1/2/2026 at 9:00
a.m., administered on 1/2/2026 at 11:34 a.m. b. Lidocaine External Cream, scheduled time was 1/2/2026 at
9:00 a.m., administered on 1/2/2026 at 11:29 a.m.c. Lidocaine External Patch, scheduled time was
1/4/2026 at 9:00 a.m., administered on 1/4/2026 at 12:58 p.m.d. Lidocaine External Patch, scheduled time
was 1/4/2026 at 9:00 a.m., administered on 1/4/2026 at 12:58 p.m. e. Lidocaine External Cream, scheduled
time was 1/4/2026 at 9:00 a.m., administered on 1/4/2026 at 12:57 p.m.f. Lidocaine External Cream,
scheduled time was 1/4/2026 at 1:00 p.m., administered on 1/4/2026 at 12:58 p.m.
Residents Affected - Some
During a review of Resident 63's Medication Admin Audit Report, dated 1/1/2026 to 1/8/2026, the report
indicated on 1/6/2026 at 8:57 a.m., LVN 5 documented a lidocaine patch was applied for lower back pain.
The report also indicated on 1/6/2026 at 1:13 p.m. (1313, military time) a lidocaine patch was applied for
lower back pain. LVN 5 stated she accidentally documented the lidocaine patch was refused by Resident 63
at 8:57 a.m. which she corrected at 1:13 p.m.
During a review of Resident 63's MAR, Location of Administration Report for 12/1/2025 to 12/31/2025, the
report indicated the following dates and times when the lidocaine patch and lidocaine cream were both
applied to the resident's lower back (same location) around the same time:a. Lidocaine External Patch,
scheduled time was 12/27/2025 at 9:00 a.m., administered on 12/27/2025 at 10:14 a.m. b. Lidocaine
External Cream, scheduled time was 12/27/2025 at 9:00 a.m., administered on 12/27/2025 at 10:13 a.m.c.
Lidocaine External Patch, scheduled time was 12/28/2025 at 9:00 a.m., administered on 12/28/2025 at
8:09 a.m.d. Lidocaine External Patch, scheduled time was 12/28/2025 at 9:00 a.m., administered on
12/28/2025 at 8:10 a.m.e. Lidocaine External Cream, scheduled time was 12/28/2025 at 9:00 a.m.,
administered on 12/28/2025 at 8:09 a.m.f. Lidocaine External Patch, scheduled time was 12/29/2025 at
9:00 a.m., administered on 12/29/2025 at 10:44 a.m.g Lidocaine External Cream, scheduled time was
12/29/2025 at 9:00 a.m., administered on 12/29/2025 at 10:43 a.m.
During a review of Resident 63's MAR, Location of Administration Report for 11/1/2025 to 11/30/2025,
dated 1/6/2026, the report indicated the following dates and times when lidocaine patch 5% was applied to
the knee – front (left) and abdomen – left lower quadrant (LLQ), which were not in
accordance with physician orders:a. Lidocaine External Patch, scheduled time was 11/14/2025 at 9:00
a.m., administered on 11/14/2025 at 8:10 a.m. (Abdomen – LLQ).b. Lidocaine External Patch,
scheduled time was 11/20/2025 at 9:00 a.m., administered on 11/20/2025 at 11:26 a.m. (Left front knee).
During a review of Resident 63's MAR, Location of Administration Report for 11/1/2025 to 11/30/2025, the
report indicated the following dates and times when lidocaine patch 5% and lidocaine cream 5% were both
applied on resident's lower back (same location) around the same time:a. Lidocaine External Patch 5%,
scheduled time was 11/16/2025 at 9:00 a.m., administered on 11/16/2025 at 8:06 a.m.b. Lidocaine External
Cream 5%, scheduled time was 11/16/2025 at 9:00 a.m., administered on 11/16/2025 at 8:05 a.m.c.
Lidocaine External Patch 5%, scheduled time was 11/21/2025 at 9:00 a.m., administered on 11/16/2025 at
8:10 a.m.d. Lidocaine External Cream 5%, scheduled time was 11/21/2025 at 9:00 a.m., administered on
11/21/2025 at 8:10 a.m.e. Lidocaine External Patch 5%, scheduled time was 11/22/2025 at 9:00 a.m.,
administered on 11/22/2025 at 10:26 a.m.f. Lidocaine External Cream 5%, scheduled time was 11/22/2025
at 9:00 a.m., administered on 11/22/2025 at 10:27 a.m.g Lidocaine External Patch
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 44 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
5%, scheduled time was 11/23/2025 at 9:00 a.m., administered on 11/23/2025 at 11:01 a.m.h. Lidocaine
External Cream 5%, scheduled time was 11/23/2025 at 9:00 a.m., administered on 11/23/2025 at 11:02
a.m.
During an interview on 1/7/2026 at 4:24 p.m. with the Director of Nursing Trainer (DONT) and Interim
Director of Nursing (IDON), the IDON stated the lidocaine patch should be applied for 8 to 12 hours based
on his experience or based on physician orders. The IDON stated if the physician instructed to remove the
lidocaine patch after 8 hours instead of 12 hours, then the patch must be removed after 12 hours. The
DONT stated there should have been a separate order for lidocaine patch 5% to indicate remove after 12
hours so that it could have been documented as removed after 12 hours. The DONT stated there was a
possibility that the patch could fall off sooner than 12 hours during showers or other activities. The DON'T
stated if the resident kept the patch on for longer than 12 hours then there was a risk of side effects such as
rash, blisters and irritation, and rare instances of systemic reactions such as nausea. The IDON and DONT
stated the lidocaine patch should be labeled with the date and time so that the licensed nurse would know
when to remove it. The IDON and DONT stated if the resident received the lidocaine cream and lidocaine
patch at the same time on the same location, there was a risk of overmedicating the resident and possibility
that the patch would not stick on the resident's site of application. The IDON stated the orders should have
been clarified with the physician before they were administered. The DONT stated there should have been
two separate physician orders for the lidocaine patch for the shoulder and lidocaine patch for the back.
2. During a medication reconciliation on 1/6/2026, Resident 63's Order Summary Report (a document
containing a summary of all active physician orders), dated 1/6/2026, the order summary report indicated
Vitamin D3 oral capsule 25 micrograms ([mcg] a unit of measurement for mass) (1000 IU) (Cholecalciferol
– the chemical name of vitamin D3), give 1 capsule by mouth one time a day for supplement, order
date 7/20/2025, start date 7/21/2025.
During an interview on 1/6/2026 at 8:23 a.m. with LVN 5, LVN 5 stated she did not have Resident 63's
vitamin D3 in stock and could not administer.
During an interview on 1/6/2026 at 1:08 p.m. with LVN 5, LVN 5 stated Resident 63's vitamin D3 was
ordered through central supply. LVN 5 stated vitamin D helps with strong bones, and resident may get
deficient in vitamin D if he did not receive it.
During an interview on 1/7/2026 at 4:24 p.m. with the DONT and Interim Director of Nursing (IDON), the
DONT stated staff should have checked the medication cart at the beginning of the shift to ensure
medications were in stock. IDON stated an adverse effect of Resident 63 not getting Vitamin D could cause
a vitamin level deficiency, sleepiness and bone deficiency.
3. During a review of Resident 138's admission Record, the admission Record indicated Resident 138 was
originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including dementia (a
progressive state of decline in mental abilities) and chronic obstructive pulmonary disease (COPD- a
chronic lung disease causing difficulty in breathing).
During a review of Resident 138's H&P, dated 9/20/2025, the H&P indicated Resident 138 was alert and
oriented times two (x2, medical assessment that indicates a person knows who they are and where they
are, but not what time it is or what is happening to them).
During a review of Resident 138's MDS, dated [DATE], the MDS indicated Resident 138's cognitive
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 45 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
skills for daily decision making was intact. The MDS indicated Resident 138 required supervision for eating.
The MDS indicated Resident 138 required supervision for eating. The MDS indicated Resident 138 required
moderate assistance for oral hygiene and personal hygiene. The MDS indicated Resident 138 required
maximal assistance for upper body dressing. The MDS indicated Resident 138 was dependent on staff for
lower body dressing, putting on and taking off footwear, toileting hygiene, and showering and bathing.
Residents Affected - Some
During a review of Resident 138's Order Summary Report, dated 1/3/2025, the Order Summary Report
indicated to administer meropenem IV solution 1 gram (gm, unit of measurement) every 12 hours for sepsis
(a life-threatening blood infection) for seven days.
During a review of Resident 138's IV MAR, dated 1/1/2026 – 1/31/2026, the IV MAR did not indicate
Resident 138 received meropenem on 1/3/2026 at 9:00 a.m., on 1/5/2026 at 9:00 p.m., and on 1/6/2026 at
9:00a.m. and 9:00 p.m.
During an interview on 1/8/2026 at 10:35 a.m. with the Infection Prevention Nurse (IPN), the IPN stated she
was not aware of Resident 138's missed doses of meropenem. The IPN stated it was important to
administer the medication as ordered to help Resident 138 receive the treatment he needed.
During a concurrent interview and record review on 1/8/2026 at 10:49 a.m. with the IPN, Resident 138's
MAR, dated 1/1/2026 – 1/31/2026, was reviewed. The MAR did not indicate Resident 138 received
meropenem on 1/3/2026 at 9:00 a.m., on 1/5/2026 at 9:00 p.m., and on 1/6/2026 at 9:00 a.m. and 9:00 p.m.
The IPN stated she was not notified Resident 138 missed multiple doses which caused an interruption to
the resident's antibiotic therapy. The IPN stated nursing staff needed to notify the doctor and inquire if the
medication would be extended due to the missing doses.
During an interview on 1/8/2026 at 3:56 p.m. with RN 2, RN 2 stated Resident 138 did not receive his
antibiotics on several days. RN 2 stated Resident 138's doctor was not notified. RN 2 stated Resident 138's
antibiotic therapy course was not extended because Resident 138's doctor was not notified.
4. During a review of Resident 137's admission Record, the admission Record indicated the facility
admitted Resident 137 on 11/11/2022 with diagnoses including diabetes mellitus (DM- a disorder
characterized by difficulty in blood sugar control and poor wound healing, hyperlipidemia (high cholesterol)
and polyneuropathy (damage or disease affecting nerves).
During a review of Resident 137's H&P, dated 10/4/2025, the H&P indicated Resident 137 has the capacity
to understand and make decisions.
During a review of Resident 137's MDS, dated [DATE], the MDS indicated Resident 137 was independent
with activities of daily living (ADLs- routine tasks/activities such as bathing, dressing and toileting a person
performs daily to care for themselves).
During a review of Resident 137's physician order dated 3/3/2025, the physician order indicated to
administer amlodipine besylate oral tablet 10 mg by mouth one time a day for HTN.
During a review of Resident 137's MAR for the months of 12/2025 and 1/2026, the MAR indicated
amlodipine was administered to Resident 137 without blood pressure parameters.
During a concurrent interview and record review on 1/6/26 at 3:05 p.m., with LVN 4, Resident 137's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 46 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
physician orders dated 3/3/2025 and MAR for the months of 12/2025 and 1/2026, were reviewed. LVN 4
stated the physician order for amlodipine lacked documented parameters identifying when the medication
should be administered or withheld based on the resident's blood pressure reading. LVN 4 stated the
absence of parameters limited nursing staff's ability to determine when the medication should be
administered or held. LVN 4 stated antihypertensive medications (used to lower blood pressure) require
clearly defined blood pressure parameters to ensure safe administration and to prevent potential adverse
effects related to hypotension (low blood pressure).
During an interview on 1/7/2026 at 09:18 a.m., with RN 3, RN 3 stated blood pressure medications required
parameters to avoid causing significant drops in blood pressure. RN 3 stated that a severe decrease in
blood pressure could increase a resident's chances of developing hypovolemic shock (a life-threatening
emergency from severe blood or fluid loss).
During a review of the facility's policy and procedure (P&P) titled Administering Medications, dated 12/2012,
the P&P indicated all medications would be administered in a safe, timely manner and as prescribed. The
P&P indicated if a dosage was believed to be inappropriate for a resident, the person administering
medication should contact doctor to discuss concerns.
During a review of the facility's P&P titled, Medication Orders, dated 11/2014, the P&P indicated, 1.
Medication Orders – when recording orders for medication, specify the type, route, dosage,
frequency and strength of the medication ordered.
During a review of the facility's P&P titled, Administration Medications dated 4/2019, the P&P indicated If a
dosage is believed to be inappropriate or excessive for a resident, or a medication has been identified as
having potential adverse consequences for the resident or is suspected of being associated with adverse
consequences, the person preparing or administering the medication will contact the prescriber, the
resident's attending physician or the facility's medical director to discuss the concerns. The P&P indicated,
Medications are administered in accordance with prescriber orders, including any required time frame. The
individual administering the medication checks the label three (3) times to verify the right resident, right
medication, right dosage, right time and right method (route) of administration before giving the medication.
The P&P indicated as required or indicated for a medication, the individual administering the medication
records in the resident's medical record: a. the date and time the medication was administered.c. the route
of administration.g. the signature and title of the person. the drug.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 47 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to maintain a clean, sanitary and safe
environment for medication storage in the bottom drawer of one of two inspected medication carts (West
Station Medication Cart), and failed to ensure the facility's licensed nurse did not leave medications
unattended for one of 28 sampled residents (Resident 37) for self-medication administration. These
deficient practices resulted in an unsafe and unsecured environment for medication storage, which had the
potential to increase the risk of cross contamination of prescription and non-prescription medications in the
medication cart, and Resident 37's unsupervised storage and ingestion of medications, which had the
potential to result in choking and medication administration errors. Findings:
a. During an observation on 1/6/2026 at 1:47 p.m. with the Quality Assurance Nurse (QAN), of the [NAME]
Station Medication Cart, observed the storage space in the bottom drawer of the medication cart. The
drawer contained a spillage of liquid with sticky consistency, some of which was clear liquid and some of it
was yellow colored crusty formation. There were nine prescription and nonprescription bottles placed on the
top of this sticky liquid.
During an interview on 1/7/2026 at 3:44 p.m. with the Interim Director of Nursing Interim (IDONI), the IDON
stated the facility's medication carts should have been clean, secure and well organized. The IDON stated
the charge nurses should be checking the medication carts proactively for cleanliness. The IDON stated the
sticky liquid in the bottom drawer could attract pests and pose as a risk for contamination.
During a review of the facility's policy and procedure (P&P) titled, Medication Labeling and Storage, dated
02/2023, the P&P indicated, The nursing staff is responsible for maintaining medication storage and
preparation areas in a clean, safe, and sanitary manner.
b. During a review of Resident 37's admission Record, the admission Record indicated Resident 37 was
admitted to the facility on [DATE] with diagnoses including paralytic syndrome (broad term for conditions
causing rapid muscle weakness) following cerebral infarction (brain damage due to a loss of oxygen to the
area), paraplegia (loss of movement and/or sensation, to some degree, of the legs), muscle weakness, and
contractures (a stiffening/shortening at any joint that reduces the joint's range of motion) to both hands and
the right thigh.
During a review of Resident 37's Minimum Data Set ([MDS] a resident assessment tool), dated 12/11/2025,
the MDS indicated Resident 37 expressed ideas and wants, understood verbal content, and had intact
cognition (clear ability to think, understand, learn, and remember). The MDS indicated Resident 37 had
range of motion (ROM) limitations in both arms and legs. The MDS indicated Resident 37 was independent
for eating, required setup or clean-up assistance for oral hygiene, required substantial/maximal assistance
(helper does more than half the effort) for upper body dressing and rolling to both sides while lying in bed,
and was dependent for toileting, lower body dressing, bathing, transferring from lying in the bed to sitting at
the side of the body, and chair/bed-to-chair transfers.
During a review of Resident 37's Self Administration of Medication Assessment, dated 10/5/2024, the Self
Administration of Medication Assessment indicated Resident 37 was not a candidate for safe
self-administration of medications.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 48 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent observation and interview on 1/8/2026 at 10:39 a.m. with the Director of Rehabilitation
(DOR), in Resident 37's room, observed Licensed Vocational Nurse 7 (LVN 7) place a small medicine cup
with multiple medications on Resident 37's bedside table and walk to the medication cart in the hallway.
Resident 37's bedside table had one small medicine cup of liquid medication, one small medicine cup with
multiple medications, and one cup of water. Resident 37 drank the liquid medication. Resident 37 then
placed all the medications in the mouth and swallowed all the medications with water. Resident 37 did not
know the name and purpose of the liquid medication. The DOR called LVN 7 back into the room, and LVN
stated the liquid medication was lactulose (prescription used to treat constipation).
During an interview and record review on 1/8/2026 at 1:04 p.m. with LVN 7, Resident 37's Self
Administration of Medication Assessment, dated 10/5/2024, was reviewed. LVN 7 reviewed Resident 37's
which indicated Resident 37 was not a candidate for self-administration. LVN 7 stated the nursing standard
of practice for medication administration included to explain the medications to the resident and to ensure
the resident takes the medication. LVN 7 stated Resident 37's medications were usually left on the bedside
table and LVN 7 would return to Resident 37 after two to three minutes to ensure all medications were
taken. LVN 7 stated she was not physically present while Resident 37 took medications because the
resident was alert, oriented (person aware of self, time, location, and situation), and was allowed to take
medications independently. LVN 7 stated she was technically supposed to be present when Resident 37
took medication. LVN 7 stated risks of leaving the medications on Resident 37's bedside table included
choking or incomplete self-administration of the medications.
During a review of the facility's policy and procedure (P&P) titled, Administering Oral Medications, dated
2001, the P&P indicated the licensed nurse was to Remain with the resident until all medications have been
taken.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 49 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, interview, and record review the facility failed to follow recipes when:a. The cook
(Cook 1) altered the ingredients in beef patties by adding unindicated ingredients.b. Ingredients for
preparing texture-modified versions of the beef patty recipe were omitted.c. [NAME] 2 used a garnish for
three of 26 soft-and-bite-sized texture diets when not indicated. These deficient practices had the potential
to alter nutrition, provide the inappropriate therapeutic texture, and introduce allergens to resident meal
trays.Findings:a. During a concurrent interview and initial kitchen tour on 1/5/2026 at 9:10 a.m., with Dietary
Services Supervisor (DSS) and [NAME] 1, [NAME] 1 was observed preparing patties of ground beef from a
large tub with large chunks of green bell peppers visible in the mixture and patties. The Dietary Services
Supervisor (DSS), the DSS stated he did not know why green bell peppers were included in the patties. The
DSS stated there may be a risk for an allergic reaction or offering a resident a food item that may be listed
as a dislike. [NAME] 1 stated she was aware bell peppers were not included in the recipe. [NAME] 1 stated,
I just wanted to add more flavor. [NAME] 1 stated this action could result in offering residents disliked food
preferences or potentially causing an allergic reaction.During a record review of the recipe titled Southern
Style Pattie, the recipe did not indicate green bell peppers in the ingredient list. b. During a concurrent
observation of lunch service in the kitchen and interview with [NAME] 1 on 1/5/2026 at 11:45 a.m.,
observed texture-modified versions (changes in the physical form of original food intended as therapy for
people with chewing difficulty or swallowing disorders) of beef patty were of a different texture than the
ground beef. [NAME] 1 stated that it was the same recipe with a different beef that was already
chopped.During a record review of the recipe titled Southern Style Pattie, the recipe indicated to follow all
steps in the original recipe for regular texture, which included ground beef mixed with egg, milk,
breadcrumbs, and spices, formed into patties, then to chop into 1.5 x 1.5 centimeter (cm, unit of
measurement) pieces. During an interview on 1/6/2026 at 3:05 p.m., with the DSS, the DSS stated that they
did not follow the recipe correctly by substituting ground beef for cubed beef stew meat and the omission of
eggs, milk, and breadcrumbs. The DSS stated, The taste and texture will be different. Calories are going to
be different. The DSS stated the correct steps would be to make it with ground beef, then chop. c. During an
observation of lunch service on 1/6/2026 at 12:05 p.m., [NAME] 2 was observed assembling three plates of
Soft-and-Bite-Sized textures. [NAME] 2 included a parsley sprig as garnish. During a review of a document
titled Cooks Spreadsheet, the document indicated there was to be no garnish included for any texture
modified diets. During an interview on 1/6/2026 at 3:05 p.m., with the DSS, the DSS stated the spreadsheet
the [NAME] was intended to follow indicated no garnish. During a review of an in-service dated 9/5/2025,
the in-service indicated the topic of the in-service included the need for cooks to follow recipes and
spreadsheets. The in-service was signed by both [NAME] 1 and [NAME] 2 indicating they attended the
in-service.
Event ID:
Facility ID:
056023
If continuation sheet
Page 50 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0805
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual
needs.
Based on observation, interview, and record review, the facility failed to provide appropriate
texture-modified diets when:a. The cook (Cook 2) used a garnish for three of 26 soft-and-bite-sized textures
when not indicated. b. [NAME] 2 used a food-processor to mince pork instead of chopping to indicated size
for 26 of 114 diets. These deficient practices had the potential to cause residents with swallowing disorders
to choke, and prevent the progression of residents' meals by voluntarily downgrading textures.Findings:a.
During an observation of lunch service in the kitchen on 1/6/2026 at 12:05 p.m., [NAME] 2 was observed
assembling three plates of Soft-and-Bite-Sized textures. [NAME] 2 included a parsley sprig as garnish.
During a review of a document titled Cooks Spreadsheet, the document indicated no garnish was to be
included for any texture modified diets. During an interview on 1/6/2026 at 3:05 p.m., with the Dietary
Services Supervisor (DSS), the DSS stated adding a parsley sprig as garnish posed a risk for choking. The
DSS stated the spreadsheet the [NAME] was intended to follow indicated no garnish. b. During a
concurrent observation and interview on 1/6/2026 at 9:45 a.m., with [NAME] 2, in the kitchen, observed
[NAME] 2 slice cooked pork in preparation for lunch. [NAME] 2 then placed the sliced pork into a food
processor where she pulsed the machine to produce a minced texture. [NAME] 2 stated this was in
preparation for Soft-and-Bite-Sized texture. During a review of the recipe, the recipe indicated to follow all
the steps of the original recipe for regular texture and then to chop into 1.5 x 1.5 centimeters (cm, unit of
measurement) pieces. During an interview on 1/6/2026 at 3:05 p.m., with the DSS, the DSS stated the
texture provided appeared more like Minced-and-Moist texture rather than Soft-and-Bite-Sized. During a
review of an in-service dated 9/5/2025, the in-service indicated topics covered with kitchen staff included
the need for cooks to follow recipes and spreadsheets. The in-service was signed by [NAME] 2 indicating
[NAME] 2 attended the in-service training.
Event ID:
Facility ID:
056023
If continuation sheet
Page 51 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food
preparation practices when:a. The stand mixer observed with heavy debris was not cleaned and
sanitized.b. The countertop was covered with crumbs. c. The steam table had eggs remnants.These
deficient practices had the potential to result in harmful bacterial growth and cross contamination (transfer
of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by
consuming food or drinks that are contaminated by germs or chemicals) in 114 of 117 medically
compromised residents who received food from the kitchen.Findings:a. During a concurrent brief initial
kitchen tour and interview on 1/5/2026 at 8:50 a.m., with [NAME] 1, a stand-mixer was observed with dried,
light-yellow colored debris on the safety guard (a curved metal grill designed to prevent access to the mixer
while operating). The stand-mixer had similar light-yellow debris and dried white, powdery substances
observed underneath the splash guard (a curved, solid piece of sheet metal designed to prevent splashing
of food out of the mixing bowl during operation) which faced downward toward the mixing bowl where food
was being prepared. [NAME] 1 stated, We rarely use that. Sometimes when we're making pudding. During
a concurrent observation and interview on 1/5/2026 at 11:10 a.m., with the Dietary Services Supervisor
(DSS), in the kitchen, the stand-mixer was observed with dried, light-yellow colored debris on the safety
guard and light-yellow debris and dried white, powdery substances observed underneath the splash guard.
The DSS stated, We hardly use that. The cooks usually whisk by hand. The DSS stated the stand-mixer
was to be deep cleaned along with other kitchen equipment on delivery days, when additional staff was
available to stock inventory and perform deep cleaning duties. During a review of the deep cleaning log
dated 1/2026, in the presence of the DSS, the deep cleaning log did not identify the stand-mixer as an item
to be deep cleaned. The DSS confirmed It is not there. During a concurrent interview and record review on
1/6/2026 at 3:05 p.m. with the DSS, the in-service document dated 9/5/2025, was reviewed. The document
indicated topics covered during the in-service training with kitchen staff included, Make sure we are wiping
down Robocoupe (food processor), blenders, microwaves daily. The DSS stated that debris observed from
the stand-mixer could fall into the mixing bowl where it could potentially contaminate food served to the
residents of the facility. The DSS stated this in-service included directives to clean the stand-mixer,
indicated as blenders. During a review of a policy document titled Sanitation, dated 2023, the document
indicated that the Food & Nutrition Director (DSS) is responsible for instructing staff in the use of
equipment, including how to clean all equipment in their specific area. b. During a brief initial kitchen tour on
1/5/2026 at 8:58 a.m., the countertop near the steam table where meal trays were assembled was
observed covered in crumbs spanning an area approximately 8 by (x) 12 inches. A review of the cleaning
log titled AM Trayline indicated Trayline Area (after each meal) was signed off by a kitchen staff member.
During a secondary kitchen tour on 1/5/2026 at 11:30 a.m., the countertop near the steam table where
meal trays were assembled was observed covered in crumbs. Food was held on the steam tables in
preparation for lunch service. During an interview on 1/6/2026 at 3:05 p.m. with the DSS, the DSS stated
the debris observed on the countertop was a risk for contamination. During review of a policy document
titled Sanitation, dated 2023, the document indicated that kitchen staff was responsible for all cleaning
except for ceiling vents, light fixtures, and the hood over the stove. During a review of an in-service dated
9/5/2025, the in-service indicated topics covered with kitchen staff including Sanitizing surfaces after being
wiped down when cleaning. c. During a brief initial kitchen tour on 1/5/2026 at 8:59 a.m., the steam table
where meal trays were assembled was observed with chunks of yellow debris. During a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 52 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
review of the cleaning log titled AM Trayline, the cleaning log indicated Trayline Area (after each meal) was
signed off by a kitchen staff member. During a secondary kitchen tour on 1/5/2026 at 11:30 a.m., the
chunks of yellow debris was visible as food was held on the steam tables in preparation for lunch service.
During an interview on 1/6/2026 at 3:05 p.m. with the DSS, the DSS stated that debris observed on the
steam tables at lunchtime were eggs from breakfast service. The DSS stated this was a risk for
contamination. During a review of a policy document titled Sanitation dated 2023, the document indicated
kitchen staff is responsible for all cleaning except for ceiling vents, light fixtures, and the hood over the
stove.
Event ID:
Facility ID:
056023
If continuation sheet
Page 53 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0825
Provide or get specialized rehabilitative services as required for a resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide one of six residents (Resident 110)
with range of motion ([ROM] full movement potential of a joint) and positioning concerns with Physical
Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function)
in accordance with the established treatment plan of three times per week and Occupational Therapy ([OT]
profession aimed to increase or maintain a person's capability of participating in everyday life activities
[occupations]) services in accordance with the established treatment plan frequency of five times per week.
This deficient practice had the potential for Resident 110 to experience a decline in mobility and ability to
perform activities of daily living ([ADLs] basic tasks that individuals perform to maintain their daily lives and
independence). During a review of Resident 110's admission Record, the admission Record indicated
Resident 110 was admitted to the facility on [DATE] with diagnoses including hemiparesis (weakness of the
arm, leg, and trunk on the same side of the body) following cerebral infarction (brain damage due to a loss
of oxygen to the area) affecting the left non-dominant side, paralytic syndrome following unspecified
cerebrovascular (blood vessels in the brain) disease affecting unspecified side, personal history of
traumatic brain injury ([TBI] a disruption in the normal function of the brain that can be caused by a bump,
blow, or jolt to the head), and contracture of unspecified hand. During a review of Resident 110's Minimum
Data Set (MDS, a resident assessment tool) dated 12/30/2025, the MDS indicated Resident 110 had
unclear speech, had difficulty communicating some words or finishing thoughts, understood verbal content,
and had intact cognition (ability to think and reason). The MDS indicated Resident 110 had ROM
impairments in both arms and legs. The MDS indicated Resident 110 was independent for eating, rolling to
either side while lying in bed, transferring from lying in bed to sitting at the edge of the bed, and
chair/bed-to-chair transfers and partial/moderate assistance (helper does less than half the effort) for upper
body and lower body dressing. During a review of Resident 110's OT Evaluation and Plan of Treatment,
dated 12/14/2025, the OT Evaluation indicated Resident 110 had a fall and demonstrated a decline in ADL
and mobility. The OT Plan of Treatment included therapeutic exercises (movement prescribed to correct
impairments and restore muscle function), neuromuscular reeducation (technique used to restore
movement patterns through repetitive motion to retrain the brain), therapeutic activities (tasks that improve
the ability to perform ADLs), and self-care management, five times per week for four weeks. During a
review of Resident 110's PT Evaluation and Plan of Treatment, dated 12/14/2025, the PT Evaluation
indicated Resident 110 had a recent fall, a history of falling five times without injury in the past year, and
presented with generalized weakness, low activity tolerance, and impaired functional mobility. The PT Plan
of Treatment included therapeutic exercises, neuromuscular reeducation, gait (manner of walking) training,
therapeutic activities, and wheelchair management training (training on proper positioning and ability to
propel the wheelchair), three times per week for four weeks. During a review of Resident 110's OT
Treatment Encounter Notes, the OT Treatment Encounter Notes indicated OT provided therapy services to
Resident 110 on 12/23/2025, 12/25/2025, 12/26/2025, 12/30/2025, 1/1/2026, and 1/2/2026. During a
review of Resident 110's PT Treatment Encounter Notes, the PT Treatment Encounter Notes indicated PT
provided therapy services to Resident 110 on 12/23/2025, 12/24/2025, 12/25/2025, 12/26/2025,
12/30/2025, 12/31/2025, 1/1/2026, and 1/2/2026. During an interview on 1/5/2026 at 9:39 a.m. with the
Director of Rehabilitation (DOR), the DOR stated the purpose of PT services (in general) was for residents
to regain strength and balance for ambulation (the act of walking) and movement. The DOR stated the
purpose of OT services (in general) was or residents to regain independence
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 54 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0825
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
with ADLs. During an observation on 1/6/2026 at 10:17 a.m., observed Resident 110 sitting on the
wheelchair in the hallway. The large knuckles and middle joints of Resident 110's right-hand fingers were
bent completely while the tip joints of the right-hand fingers were hyperextended (bent away from the palm).
During a concurrent interview and record review on 1/7/2026 at 10:26 a.m. with the Director of
Rehabilitation (DOR), Resident 110's OT Evaluation and Plan of Treatment, dated 12/14/2025, PT
Evaluation and Plan of Treatment, dated 12/14/2025, and OT Treatment Encounter Notes, dated
12/23/2025, 12/25/2025, 12/26/2025, 12/30/2025, 1/1/2026, and 1/2/2026, and PT Treatment Encounter
Notes, dated 12/23/2025, 12/24/2025, 12/25/2025, 12/26/2025, 12/30/2025, 12/31/2025, 1/1/2026, and
1/2/2026. The DOR stated Resident 110's OT Plan of Treatment included intervention five times per week
for four weeks. The DOR stated Resident 110 did not receive OT and PT treatment from 12/14/2025 to
12/23/2025 in accordance with the OT and PT treatment plans. The DOR stated Resident 110 could
experience a decline in mobility and inconsistent performance without OT and PT intervention. During a
review of the facility undated policy and procedure (P&P) titled, Rehabilitation Services, the P&P indicated
therapy service delivery was based on the resident's needs, tolerance, and care plan.
Event ID:
Facility ID:
056023
If continuation sheet
Page 55 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to maintain complete and accurate medical
records for five of 16 sampled residents (Resident 63, 12, 138, 37, and 110) by: 1. Not ensuring licensed
nursing staff maintained an accurate recording of the lidocaine patch (a medication in the form of a patch
used to treat inflammation and pain) in Resident 63's medication administration record (MAR). 2. Not
ensuring Resident 12's nursing progress notes, change of condition (COC) and transfer/discharge notes
were completed and signed as required following the resident's transfer to the general acute care hospital
(GACH) on 1/2/2026. 3. Not documenting Resident 138's missed doses of meropenem and the resident's
dislodgement of his intravenous ([IV] administering fluids, medicine, blood, or nutrients directly into the
bloodstream via a needle or catheter) line. 4. Not providing accurate documentation for Resident 37 and
110's Restorative Nursing Aide ([RNA] nursing aide program that helps residents to maintain their function
and joint mobility) services on 1/6/2026. These deficient practices resulted in an incomplete resident
medical care record and placed Residents 63, 12, 138, 37, and 110 at risk for misunderstanding in the
provision of care and services, missed medications and/or treatments and potential medical complications
due to medication errors and/or interruption of treatment, leading to an overall diminished quality of life.
Findings: 1. During a review of Resident 63's admission Record, dated 1/6/2026, the admission record
indicated the facility admitted Resident 63 on 11/3/2022 with diagnoses that included generalized muscle
weakness and other abnormalities of gait (way of walking) and mobility. During a review of Resident 63's
History and Physical (H&P), dated 11/4/2025, the H&P indicated Resident 63 had the capacity to
understand and make decisions. During a review of Resident 63's Minimum Data Set (MDS - a resident
assessment tool), dated 11/3/2025, the MDS indicated Resident 63's cognition (mental action or process of
acquiring knowledge and understanding through thought and the senses) was intact. The MDS indicated
Resident 63 was independent in performing activities of daily living (ADLs- routine tasks/activities such as
bathing, dressing and toileting a person performs daily to care for themselves) such as eating, oral hygiene,
toileting hygiene, upper body dressing, lower body dressing, putting on/taking off footwear and personal
hygiene, and needed setup or clean-up assistance from the facility staff for showering. During a concurrent
observation and interview on 1/6/2026 at 8:23 a.m. with Licensed Vocational Nurse (LVN) 5, LVN 5
prepared nine medications to be administered to Resident 63 that included but not limited to one patch of
lidocaine (a medication in patch form used to treat pain) 5 percent ([%] a measurement of strength or
potency of medication) (removed from package) with instructions to be applied to left shoulder and low
back topically once daily for pain (on for 12 hours, and off for 12 hours). During an interview on 1/6/2026 at
8:52 a.m. in Resident 63's room, LVN 5 stated Resident 63 refused the lidocaine 5% patch to the left
shoulder. LVN 5 stated Resident 63 only wanted the patch applied to his lower back. LVN 5 wrote the date
of application on the lidocaine patch and applied the patch to Resident 63's lower back. During a
medication reconciliation review on 1/6/2026, Resident 63's Order Summary Report (a document
containing a summary of all active physician orders), dated 1/6/2026 was reviewed. The order summary
report indicated but not limited to the following physician orders:Lidocaine external patch 5% (Lidocaine),
apply to left shoulder topically one time a day for pain, order date 8/12/2025, start date 8/13/2025.Lidocaine
external patch 5% (Lidocaine), apply to low back topically one time a day for lower back pain, remove after
12 hours, order date 8/12/2025, start date 8/13/2025. During a concurrent interview and record review on
1/6/2026 at 1:08 p.m. with LVN 5, Resident 63's administration details on the electronic medication
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 56 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
administration record (eMAR) for lidocaine patch 5% for 1/6/2026 at 9:00 a.m. was reviewed. The
administration details for Resident 63's lidocaine 5% patch was documented as 3 (drug refused) on
1/6/2026 at 8:52 a.m. The administration details for lidocaine 5% patch was documented as 3 (drug
refused) with no specific location of administration on 1/6/2026 at 8:40 a.m. LVN 5 stated lidocaine patch
that was applied to Resident 63's lower back should have been documented as administered but it was
documented as refused which was incorrect, so she would need to correct it by striking out. LVN 5 stated
she would correct it to show administered for the same time when it was documented as refused. LVN 5
stated it was important to document correctly so that the next nurse would have accurate records of the
medications that were administered. LVN 5 stated there was no documentation of lidocaine patch 5% being
removed after 12 hours as per instructions on lidocaine patch order. LVN 5 stated she used to check
visually if the lidocaine patch was removed from Resident 63's shoulder and lower back. During a review of
Resident 63's Medication Admin Audit Report, dated 1/1/2026 to 1/8/2026, the report indicated, on
1/6/2026, LVN 5 documented the lidocaine patch administration times as 8:57 a.m. and 1:13 p.m. LVN 5
stated she accidentally documented the lidocaine patch 5% was refused by Resident 63 at 8:57 a.m. so
she corrected it at 1:13 p.m. 2. During a review of Resident 12's admission Record, dated 1/9/2026, the
admission record indicated Resident 12 was initially admitted to the facility on [DATE], discharged on
1/2/2026 and readmitted on 1/72026. Resident 12's diagnoses included sepsis (a life-threatening blood
infection), peripheral vascular disease (PVD - a slow progressive narrowing of the blood flow to the arms
and legs), diabetes mellitus (DM - a disorder characterized by difficulty in blood sugar control and poor
wound healing), non-pressure chronic ulcer of left foot with necrosis of the bone (a long-standing open
wound with death of underlying bone tissue), and traumatic amputation of the right lesser toe (loss of toe
on the right foot due to injury). During a review of Resident 12's H&P, dated 1/17/2025, the H&P indicated
Resident 12 had capacity to understand and make decisions. During a review of Resident 12's MDS, dated
[DATE], the MDS indicated Resident 12's cognition was severely impaired. The MDS indicated Resident 12
was dependent on staff for toileting and bathing and required moderate assistance (helper does less than
half the effort) with eating, oral and personal hygiene. During a review of Resident 12's electronic health
record (EHR), which included the nursing progress notes, COC documentation, and transfer notes related
to the resident's general acute care hospital (GACH) transfer on 1/2/2026, the EHR did not indicate there
was a nursing progress note documenting Resident 12's GACH transfer. The EHR further indicated the
COC documentation and transfer notes were still in progress and not viewable in the medical record. During
a concurrent interview and record review on 1/8/2026 at 2:25 p.m., with LVN 9, Resident 12's nursing
progress note, and COC related to the resident's GACH transfer on 1/2/2026 were reviewed. LVN 9 stated
when a resident was transferred to the GACH, nursing staff were expected to document the reason for
transfer, the time the resident left the facility, and actions taken, which would include notification of the
physician and family in the nursing progress notes. LVN 9 stated nursing staff were also required to
document a COC regarding the resident's GACH transfer. LVN 9 stated there was no nursing progress note
documented regarding Resident 12's GACH transfer on 1/2/2026. LVN 9 stated Resident 12's COC had
been initiated but was unsigned and was not viewable in the medical record. LVN 9 stated because there
was no documentation, there was no way to determine the reason for Resident 12's GACH transfer. LVN 9
stated documentation of a GACH transfer was important to ensure continuity of care, communication
between shifts, and the ability to follow up on the resident's condition and location. LVN 9 stated without
documentation, staff would not know why the resident was transferred or where the resident was located.
During an interview on 1/8/2026 at 3:13 p.m., with Registered Nurse (RN)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 57 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
2, RN 2 stated Resident 12 was readmitted to the facility from the GACH the following day (1/3/2026). RN 2
reviewed Resident 12's nursing progress notes and COC to determine the reason for the resident's GACH
transfer. RN 2 stated there was no nursing progress note documented regarding Resident 12's transfer on
1/2/2026. RN 2 further stated a COC regarding the transfer had been initiated but remained unsigned,
incomplete, and was not viewable in the medical record. RN 2 stated it was the registered nurse's
responsibility to complete and sign the nursing assessment, nursing progress note, and COC
documentation when a resident was transferred to the GACH. RN 2 stated it was the expectation that all
nursing documentation be completed and signed by the end of each shift. RN 2 stated because the
required documentation was not complete, she was unable to determine why Resident 12 was transferred
to the GACH. RN 2 stated the lack of documentation had the potential to affect continuity of care and
Resident 12's quality of life because staff were unable to determine the reason for the GACH transfer.
During an interview on 1/8/2026 at 3:42 p.m., with the Medical Records Director (MRD) and the Medical
Records Assistant (MRA), the MRD stated the Medical Records Department reviewed records of residents
discharged to the GACH on the following day to ensure required documentation was present, complete,
and signed, including nursing progress notes, assessments, physician orders, transfer information, and bed
hold status. The MRD stated nursing progress notes were expected to be completed the day of the
occurrence and COC and transfer documentation were expected to be completed and signed the same day
the resident was transferred. The MRD stated review of Resident 12's record revealed the transfer
documentation and COC were unsigned, and there was no nursing progress note documenting the reason
for the GACH transfer. The MRA stated her role included completing discharge audits to identify incomplete
or unsigned documentation and notify nursing staff for completion. The MRA stated Resident 12's GACH
transfer documentation was identified as incomplete during the discharge audit process and reiterated
documentation was expected to be completed and signed the same day to prevent records from remaining
incomplete or unavailable for review. During an interview on 1/8/2026 at 3:55 p.m., with the Director of
Nursing Trainer (DONT), the DONT stated medical records staff generated daily reports for new
admissions, COCs, and GACH transfers, which were reviewed during stand-up and clinical meetings to
identify missing or incomplete documentation. The DONT stated the medical records department
conducted audits to ensure required documentation related to admissions, COCs, and GACH transfers was
completed and signed. The DONT stated progress notes, COC documentation, and transfer documentation
were expected to be included in these reviews. The DONT stated the facility needed to implement a clear
and consistent system to prevent documentation from remaining incomplete or unsigned, particularly when
nursing staff were unavailable, to ensure required documentation was completed and accessible. 3. During
a review of Patient 138's admission Record, the admission Record indicated Resident 138 was originally
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including dementia (a
progressive state of decline in mental abilities) and chronic obstructive pulmonary disease (COPD- a
chronic lung disease causing difficulty in breathing). During a review of Resident 138's H&P, dated
9/20/2025, the H&P indicated Resident 138 was alert and oriented times two (x2, medical assessment that
indicates a person knows who they are and where they are, but not what time it is or what is happening to
them). During a review of Resident 138's MDS, dated [DATE], the MDS indicated Resident 138's cognitive
skills for daily decision making was intact. The MDS indicated Resident 138 required supervision for eating.
The MDS indicated Resident 138 required supervision for eating. The MDS indicated Resident 138 required
moderate assistance for oral hygiene and personal hygiene. The MDS indicated Resident 138 required
maximal assistance for upper body dressing. The MDS indicated Resident 138 was dependent on staff for
lower body dressing, putting on and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 58 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
taking off footwear, toileting hygiene, and showering and bathing. During a review of Resident 138's Order
Summary Report, dated 1/3/2025, the Order Summary Report indicated to administer meropenem
(antibiotic) intravenous ([IV] administering fluids, medicine, blood, or nutrients directly into the bloodstream
via a needle or catheter) solution 1 gram ([gm, unit of measurement], every 12 hours, for sepsis (a
life-threatening blood infection), for seven days. During a review of Resident 138's IV MAR, dated 1/1/2026 1/31/2026, the IV MAR did not indicate Resident 138 received meropenem on 1/3/2026 at 9:00 a.m., on
1/5/2026 at 9:00 p.m., and on 1/6/2026 at 9:00 a.m. and 9:00 p.m. During a review of Resident 138's
electronic medical record, the electronic medical record did not indicate Resident 138 pulled out his IV or
receive meropenem on 1/3/2026 at 9:00 a.m., on 1/5/2026 at 9:00 p.m., and on 1/6/2026 at 9:00a.m. and
9:00 p.m. During an interview on 1/8/2026 at 2:42 p.m. with LVN 9, LVN 9 stated on 1/5/2026 Resident 138
removed his IV line and notified Registered Nurse (RN) 2. LVN 9 stated she was supposed to document a
progress note to indicate the resident removed his IV-line, the doctor was notified, and what new orders
were given. LVN 9 stated if documentation was not completed it would interfere with and delay Resident
138's care During an interview on 1/8/2026 at 3:56 p.m. with RN 2, RN 2 stated Resident 138 dislodged his
IV and he refused another one. RN 2 stated Resident 138 missed medication doses because he did not
have an IV. RN 2 stated Resident 138 did not receive his medication at the scheduled time which was a
medication error. RN 2 stated she did not document the medication error in the progress notes. RN 2 stated
she was supposed to document every time Resident 138 did not receive his medication, the reason he did
not receive the medication, and the doctor's notification. RN 2 stated it was important to document why
Resident 138 did not receive his meropenem so staff was aware there was an interruption in his antibiotic
therapy. 4. During a review of Resident 37's admission Record, the admission Record indicated Resident 37
was admitted to the facility on [DATE]. Resident 37's diagnoses included paralytic syndrome (broad term for
conditions causing rapid muscle weakness) following cerebral infarction (brain damage due to a loss of
oxygen to the area), paraplegia (loss of movement and/or sensation, to some degree, of the legs), muscle
weakness, and contractures to both hands and the right thigh.
During a review of Resident 37's MDS, dated [DATE], the MDS indicated Resident 37 expressed ideas and
wants, understood verbal content, and had intact cognition. The MDS indicated Resident 37 had range of
motion ([ROM] full movement potential of a joint) limitations in both arms and legs. The MDS indicated
Resident 37 was independent for eating, required setup or clean-up assistance for oral hygiene, required
substantial/maximal assistance (helper does more than half the effort) for upper body dressing and rolling
to both sides while lying in bed, and was dependent for toileting, lower body dressing, bathing, transferring
from lying in the bed to sitting at the side of the body, and chair/bed-to-chair transfers.
During a review of Resident 37's physician orders, dated 11/11/2025, the physician orders indicated for the
RNA to apply both hand splints (material used to restrict, protect, or immobilize a part of the body to
support function, assist and/or increase range of motion) for two hours, three times per week or as
tolerated. Apply both leg splints for two hours, three times per week or as tolerated. Provide passive range
of motion ([PROM] movement of a joint through the range of motion with no effort from person) to both
arms in all planes (planes of joint motion, including forward and backward, side to side, and rotation), three
times per week or as tolerated.
During an observation on 1/6/2026 at 2:01 p.m. in Resident 37's room, with Restorative Nursing Aide 3
(RNA 3), Resident 37's RNA session was observed. Resident 37 performed exercises on both shoulders,
elbows, wrists, and hands. RNA 3 provided ROM exercises to both of Resident 37's hips, knees, ankles,
and toes. RNA 3 applied Resident 37's hand splints.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 59 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 37's RNA Flow Sheet (record of RNA tasks) for 1/2026, the RNA Flow Sheet
indicated Restorative Nursing Aide 4 (RNA 4) signed for the provision of Resident 37's RNA services on
1/6/2026 including the application of both hand splints and PROM on both arms and legs.
During an interview on 1/7/2026 at 11:55 a.m. with RNA 4, RNA 4 stated the RNA providing the RNA
treatment to a resident (in general) was supposed to document in the resident's clinical record. RNA 4
stated she signed Resident 37's RNA documentation for 1/6/2026 after receiving communication from RNA
3 about Resident 37's RNA session.
During an interview on 1/8/2026 at 11:30 a.m. with RNA 3, RNA 3 stated RNA 4 helped RNA 3 with the
documentation for Resident 37's RNA session on 1/6/2026.
During an interview on 1/8/2026 at 4:06 p.m. with the Director of Staff Development (DSD), the DSD stated
the RNA providing the treatment should document in the resident's clinical record. The DSD stated the
resident's clinical record was not accurate if another RNA signed for the resident's RNA session.
During a review of the facility's policy and procedure (P&P) titled, Charting and Documentation, revised on
7/2017, the P&P indicated documentation of procedures and treatment will include care-specific details,
including.the name and title of the individual(s) who provided the care.
5. During a review of Resident 110's admission Record, the admission Record indicated the facility
admitted Resident 110 on 7/13/2020 with diagnoses including hemiparesis (weakness of the arm, leg, and
trunk on the same side of the body) following cerebral infarction (brain damage due to a loss of oxygen to
the area) affecting the left non-dominant side, paralytic syndrome following unspecified cerebrovascular
(blood vessels in the brain) disease affecting unspecified side, personal history of traumatic brain injury
([TBI] a disruption in the normal function of the brain that can be caused by a bump, blow, or jolt to the
head), and contracture of unspecified hand.
During a review of Resident 110's MDS, dated [DATE], the MDS indicated Resident 110 had unclear
speech, had difficulty communicating some words or finishing thoughts, understood verbal content, and had
intact cognition. The MDS indicated Resident 110 had ROM impairments in both arms and legs. The MDS
indicated Resident 110 was independent for eating, rolling to either side while lying in bed, transferring from
lying in bed to sitting at the edge of the bed, and chair/bed-to-chair transfers and partial/moderate
assistance for upper body and lower body dressing.
During a review of Resident 110's physician orders, dated 11/20/2019, the physician orders indicated for
RNA to apply the right-hand splint for four to six hours, five times per week as tolerated. Another physician
order, dated 9/14/2020, indicated RNA for PROM to the right arm, three times per week as tolerated.
During an observation on 1/6/2026 at 10:17 a.m. with Restorative Nursing Aide 2 (RNA 2), Resident 110's
RNA session was observed. RNA 2 performed ROM exercises to Resident 110's right shoulder, elbow,
wrist, and fingers. RNA 2 retrieved a black, cylindrical hard foam from the back of Resident 110's
wheelchair. RNA 2 placed the cylindrical foam in Resident 110's right palm and secured it with a stretchable
cloth.During a review of Resident 110's RNA Flow Sheet for 1/2026, the RNA Flow Sheet indicated RNA 4
signed for the provision of Resident 110's RNA services on 1/6/2026 including the PROM to the right arm
and application of the right-hand splint.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 60 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 1/7/2026 at 11:55 a.m. with RNA 4, RNA 4 stated the RNA providing the RNA
treatment to a resident (in general) was supposed to document in the resident's clinical record. RNA 4
stated she signed Resident 110's RNA documentation for 1/6/2026 because RNA 2 had difficulty accessing
Resident 110's RNA documentation.
During an interview on 1/8/2026 at 10:27 a.m. with RNA 2, RNA 2 stated RNA 4 documented for Resident
110's session on 1/6/2026 because RNA 4 was Resident 110's usual RNA.
During an interview on 1/8/2026 at 4:06 p.m. with the Director of Staff Development (DSD), the DSD stated
the RNA providing the treatment should document in the resident's clinical record. The DSD stated the
resident's clinical record was not accurate if another RNA signed for the resident's RNA session.
During a review of the facility's policy and procedure (P&P) titled, Charting and Documentation, revised on
7/2017, the P&P indicated all services provided to the resident, progress toward the care plan goals, or any
changes in the resident's medical, physical, functional or psychological condition, shall be documented in
the resident's [NAME] record. The P&P indicated documentation in the resident's medical record was
required to be complete and accurate and include the signature and title of the individual documenting. The
P&P indicated the following should be documented in the resident medical record:
1. Objective observations, medications administered, treatments or services performed, changes in the
resident's condition, events, incidents or accidents involving resident, and progress toward or changes in
the care plan goals and objectives.
During a review of the facility's policy and procedure (P&P) titled, Administering Medications, dated 4/2019,
the P&P indicated, Medications are administered in a safe and timely manner, and as prescribed. The P&P
indicated, The individual administering the medication initials the resident's MAR on the appropriate line
after giving each medication and before administering the next ones. The P&P indicated as required or
indicated for a medication, the individual administering the medication records in the resident's medical
record: a. the date and time the medication was administered.c. the route of administration.g. the signature
and title of the person.the drug.
During a review of the P&P titled Change in a Resident's Condition or Status, revised 2/2021, the P&P
indicated the nurse was responsible for recording information related to changes in the resident's medical
condition or status in the resident's medical record. The P&P indicated a hospital transfer constituted a
change of condition requiring documentation and that required notifications and documentation were to
occur within twenty-four (24) hours of the change. During a review of the facility's P&P titled, Documentation
of Medication Administration, dated 11/2022, the P&P indicated, 2. Administration of medication is
documented immediately after it is given. 3. Documentation of medication administration includes, as a
minimum: a. the resident's name; b. name and strength of the drug; c. dosage; d. route of administration; e.
date and time of administration.i. the condition.(. intravenously).
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 61 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to perform hand hygiene (act of cleaning hands
with soap and water or an alcohol-based sanitizer to remove or destroy germs, preventing the spread of
infections) before and after direct contact with three of 28 sampled residents (Resident 37, 114, 48). This
deficient practice had the potential to continue the spread of infection, including influenza ([flu] a contagious
respiratory infection caused by viruses). Findings: During a review of Resident 37's admission Record, the
admission Record indicated Resident 37 was admitted to the facility on [DATE]. Resident 37's diagnoses
included paralytic syndrome (broad term for conditions causing rapid muscle weakness) following cerebral
infarction (brain damage due to a loss of oxygen to the area), paraplegia (loss of movement and/or
sensation, to some degree, of the legs), muscle weakness, and contractures (a stiffening/shortening at any
joint that reduces the joint's range of motion) to both hands and the right thigh. During a review of Resident
37's physician orders, dated 11/11/2025, the physician orders indicated for the Restorative Nursing Aide
([RNA] nursing aide program that helps residents to maintain their function and joint mobility) to apply both
hand splints (material used to restrict, protect, or immobilize a part of the body to support function, assist
and/or increase range of motion) for two hours, three times per week or as tolerated. Apply both leg splints
for two hours, three times per week or as tolerated. Provide passive range of motion ([PROM] movement of
a joint through the range of motion with no effort from person) to both arms in all planes (planes of joint
motion, including forward and backward, side to side, and rotation), three times per week or as tolerated.
During a review of Resident 114's admission Record, the admission Record indicated the facility admitted
Resident 114 on 1/25/2025 with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk
on the same side of the body) following a cerebral infarction affecting the right dominant side, dysphagia,
and contractures of the unspecified shoulder, elbow, wrist, hand, knee, ankle, and foot. During a review of
Resident 114's physician orders, dated 10/21/2025, the physician order indicated for RNA to provide PROM
to both legs in all planes, three times per week as tolerated. During a review of Resident 48's admission
Record, the admission Record indicated the facility admitted Resident 48 on 1/2/2026 with diagnoses
including anxiety disorder (mental health disorder characterized by feelings of worry or fear that are strong
enough to interfere with one's daily activities) and extrapyramidal and movement disorder (drug-induced or
disease-related movement disorders causing tremors, stiffness, restlessness).During an interview on
1/5/2026 at 1:20 p.m. with the Infection Prevention Nurse (IPN), the IPN stated the facility had a flu
outbreak and the facility staff was required to wear N-95 respirators (a disposable face mask that covers the
user's nose and mouth which offers protection from small solid or liquid droplets found in the air). During an
observation on 1/6/2026 at 2:01 p.m. in Resident 37's room, with Restorative Nursing Aide 3 (RNA 3),
Resident 37's RNA session was observed. Resident 37 performed exercises on both shoulders, elbows,
wrists, and hands. RNA 3 wore disposable gloves and provided ROM exercises to both of Resident 37's
hips, knees, ankles, and toes. RNA 3 applied Resident 37's hand splints. During an observation on
1/6/2026 at 2:15 p.m., RNA 3 threw away both disposable gloves but did not perform hand hygiene.During
a concurrent observation and interview on 1/6/2026 at 2:18 p.m. in the resident's room with RNA 3,
Resident 114's RNA session was observed. RNA 3 wore disposable gloves and provided ROM exercises
on both of Resident 114's hips, the left knee, and both ankles. The Certified Nursing Assistant (CNA,
unknown) came into the room during Resident 114's RNA session and placed a package of honey graham
crackers on Resident 114's bedside table. RNA 3 threw away the disposable gloves and readjusted
Resident 114 position in bed at the end of the
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056023
If continuation sheet
Page 62 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
RNA session. RNA 3 did not perform hand hygiene. RNA 3 walked to the nursing station to retrieve a paper
towel for Resident 114 and returned to Resident 114's room to open the package of crackers. RNA 3 did
not perform hand hygiene. RNA 3 walked to Resident 48's room, switched on the bedroom lights, briefly
spoke with Resident 48, and readjusted Resident 48's pillow. RNA 3 did not perform hand hygiene. RNA 3
walked to the nursing station and sat down.During an interview on 1/6/2026 at 2:29 p.m. with RNA 3, RNA
3 stated she forgot to wash or sanitize hands in-between contact with Resident 37, 114, and 48. RNA 3
stated the germs, including the flu virus, could transmit between the residents without performing hand
hygiene.During an interview on 1/8/2026 at 4:01 p.m. with the IPN, the IPN stated The IPN stated the
facility's flu outbreak was identified on 1/3/2026 and had 10 residents who tested positive for the flu. The
IPN stated the staff should perform hand hygiene before and after direct care with residents to prevent the
spread of infection. During a review of the facility's policy and procedure (P&P) titled, Handwashing/Hand
Hygiene, revised 10/2023, the P&P indicated hand hygiene was the primary means to prevent the spread of
healthcare-associated infections. The P&P indicated hand hygiene was indicated immediately before
touching a resident, after touching a resident, after touching the resident's environment, and immediately
after glove removal.
Event ID:
Facility ID:
056023
If continuation sheet
Page 63 of 64
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056023
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avalon Villa Care Center
12029 Avalon Blvd
Los Angeles, CA 90061
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0882
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Designate a qualified infection preventionist to be responsible for the infection prevent and control program
in the nursing home.
Based on interview and record review, the facility failed to ensure the Infection Preventionist Nurse (IPN)
completed 10 hours of continuing education ([CE], post-secondary learning for adults to update or enhance
professional skills, meet licensure requirements, or for personal growth) in the field of infection prevention
and control on an annual basis. This deficient practice had the potential to result in the IPN not having the
knowledge to educate facility staff on updated information regarding infection prevention control and the
knowledge of infection prevention in residents. Findings: During a review of the IPN's infection control
training certificate, dated 12/2025, the certificate indicated IPN received 1 hour of CE. During a concurrent
interview and record review on 1/7/2026 at 11:51 a.m., with the IPN, the IPN's Infection Training Certificate,
dated 2025 was reviewed. The IPN stated in 2022, she received training to become an IPN. The IPN stated
in 2023, she received infection control training and received 16 CE hours. The IPN stated in 2024, she did
not receive infection control training. The IPN stated in 2025, she received infection control training and
received one CE hour. The IPN stated she took another infection control training in 12/2025 which totaled 2
CE hours. The IPN stated she did not know there was a requirement of 10 CE hours on an annual basis.
The IPN stated it was important for her to have those 10 hours to be able to serve the residents and to be
able to train the staff on updated infection control practices. During a review of the California Department of
Public Health All Facilities Letter (AFL) 20-84, dated 11/4/2020, AFL 20-84 indicated IPN's must complete
10 hours of continuing education in the field of infection prevention control on an annual basis. AFL 20-84
indicated IPN must stay updated on current news and training sourced through a nationally recognized
infection prevention and control association. AFL 20-84 indicated the IPN should be able to make
recommendations and implement facility policies to support infection prevention and control adherence.
During a review of the facility's job description titled Infection Preventionist, dated 2023, the job description
indicated the IPN must receive infection preventionist education and complete the infection preventionist
certification training class. The Job description indicated the IPN must attend and participate in continuing
education programs designed to keep the IPN updated of changes in the profession.
Event ID:
Facility ID:
056023
If continuation sheet
Page 64 of 64