F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman,
before transfer or discharge, including appeal rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to notify the resident/resident representative and the
Ombudsman for a facility-initiated transfer for one of 3 sampled residents (Resident 1).
This failure resulted in Resident 1 being transferred without capacity to understand and make decisions, not
being informed of his rights regarding transfer/discharge and the added protection of the Ombudsman
(patient rights advocate who ensures residents are not inappropriately discharged ).
Findings:
An abbreviated survey was conducted on March 30, 2023, at 12:35 PM to investigate a complaint related to
Admission, Transfer & Discharge Rights.
During a review of Resident 1's admission Record (general demographics), the document indicated
Resident 1 was admitted to the facility on [DATE], with diagnoses to include vascular dementia (caused by
impaired blood supply to brain) hypertension (high blood pressure), cerebral infarction (disrupted blood flow
to brain/stroke).
During a concurrent interview and record review on March 30, 2023, at 1:21 PM, with Director of Nursing
(DON), review of Resident 1's .
1. History and Physical form (assessment of the patient by the physician) dated September 10,2020,
indicates, Does NOT have the capacity to understand and make decisions.
2. Discharge summary dated [DATE], at 00:13 indicates, Discharge to (admitting facility) March 04, 2023, at
08:00, resident needs higher level of care, SNF .17a. Only verbalizes a couple words. 18.needs help with all
ADLS.
3. Physician Discharge Summary-V2 dated March 07, 2023, 12:42, indicates, admission January 26,2022,
Discharge March 04, 2023, 9:15 .resident discharge, resident acknowledge understanding of discharge
paperwork, resident discharged alert and oriented x1 (alert, awake and oriented to person).
4. Facility cannot provide documentation of Ombudsman notification and Integrated Discharge Team
(multi-disciplinary team) IDT meeting regarding transfer to other facility with same level of care.
DON states, Resident 1 was not supposed to have been transferred to (same level of care facility) based on
the records we just reviewed. When asked, did the facility do an IDT meeting for this
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056024
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056024
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/12/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Palms Healthcare Center
7534 Palm Ave
Highland, CA 92346
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
transfer and was the Ombudsman notified and involved? States, He is on Bioethics (multi-disciplinary team
to assist with resident care); I don't see documentation for the IDT meeting. The other facility is our sister
facility and called if we had any residents verbalizing wanting a change in setting. It was not our intention to
not be in compliance, I take ownership of this, I don't know what happened.
During an interview on March 30, 2023, at 1:37 PM, with the Social Services (SSD), the (SSD), states, we
discharged him to {other facility}, they offered a better the level of care, they had less patients. I talked to
our team in bioethics and made the decisions to transfer.
During a review of the facility's policy and procedure titled, Transfers/Discharges revised April 2022, the
policy and procedure indicated, When a resident is transferred or discharged , his or her medical records
shall be documented as to the reasons why such action was taken. 4. Documentation from thee Care
planning Team concerning all transfers or discharges must include, as a minimum, and as they may apply:
c. That the resident and/or representative (sponsor) participate in a predischarge orientation program.
During a review of the facility's policy and procedure titled, Resident Rights revised February 2021, the
policy and procedure indicated, Employees shall treat all residents with kindness, respect, and dignity .1. k.
appoint a legal representative of his of her choice, in accordance with state law, o. be notified of his or her
medical condition and of any changes in his or her condition., s. choose an attending physician and
participate in decision-making regarding his or her care.
During a review of the facility's policy and procedure titled, Care Planning-Interdisciplinary Team revised
March 2022, the policy and procedure indicated, The interdisciplinary team is responsible for the
development of the resident care plans. 4. The resident, the resident's family and or the resident's legal
representative /guardian or surrogate are encourage to participate in the development of and revisions to
the resident's care plan.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056024
If continuation sheet
Page 2 of 2