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Inspection visit

Health inspection

Highland Palms Healthcare CenterCMS #0560241 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0623 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to notify the resident/resident representative and the Ombudsman for a facility-initiated transfer for one of 3 sampled residents (Resident 1). This failure resulted in Resident 1 being transferred without capacity to understand and make decisions, not being informed of his rights regarding transfer/discharge and the added protection of the Ombudsman (patient rights advocate who ensures residents are not inappropriately discharged ). Findings: An abbreviated survey was conducted on March 30, 2023, at 12:35 PM to investigate a complaint related to Admission, Transfer & Discharge Rights. During a review of Resident 1's admission Record (general demographics), the document indicated Resident 1 was admitted to the facility on [DATE], with diagnoses to include vascular dementia (caused by impaired blood supply to brain) hypertension (high blood pressure), cerebral infarction (disrupted blood flow to brain/stroke). During a concurrent interview and record review on March 30, 2023, at 1:21 PM, with Director of Nursing (DON), review of Resident 1's . 1. History and Physical form (assessment of the patient by the physician) dated September 10,2020, indicates, Does NOT have the capacity to understand and make decisions. 2. Discharge summary dated [DATE], at 00:13 indicates, Discharge to (admitting facility) March 04, 2023, at 08:00, resident needs higher level of care, SNF .17a. Only verbalizes a couple words. 18.needs help with all ADLS. 3. Physician Discharge Summary-V2 dated March 07, 2023, 12:42, indicates, admission January 26,2022, Discharge March 04, 2023, 9:15 .resident discharge, resident acknowledge understanding of discharge paperwork, resident discharged alert and oriented x1 (alert, awake and oriented to person). 4. Facility cannot provide documentation of Ombudsman notification and Integrated Discharge Team (multi-disciplinary team) IDT meeting regarding transfer to other facility with same level of care. DON states, Resident 1 was not supposed to have been transferred to (same level of care facility) based on the records we just reviewed. When asked, did the facility do an IDT meeting for this (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 056024 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056024 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/12/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Highland Palms Healthcare Center 7534 Palm Ave Highland, CA 92346 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0623 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few transfer and was the Ombudsman notified and involved? States, He is on Bioethics (multi-disciplinary team to assist with resident care); I don't see documentation for the IDT meeting. The other facility is our sister facility and called if we had any residents verbalizing wanting a change in setting. It was not our intention to not be in compliance, I take ownership of this, I don't know what happened. During an interview on March 30, 2023, at 1:37 PM, with the Social Services (SSD), the (SSD), states, we discharged him to {other facility}, they offered a better the level of care, they had less patients. I talked to our team in bioethics and made the decisions to transfer. During a review of the facility's policy and procedure titled, Transfers/Discharges revised April 2022, the policy and procedure indicated, When a resident is transferred or discharged , his or her medical records shall be documented as to the reasons why such action was taken. 4. Documentation from thee Care planning Team concerning all transfers or discharges must include, as a minimum, and as they may apply: c. That the resident and/or representative (sponsor) participate in a predischarge orientation program. During a review of the facility's policy and procedure titled, Resident Rights revised February 2021, the policy and procedure indicated, Employees shall treat all residents with kindness, respect, and dignity .1. k. appoint a legal representative of his of her choice, in accordance with state law, o. be notified of his or her medical condition and of any changes in his or her condition., s. choose an attending physician and participate in decision-making regarding his or her care. During a review of the facility's policy and procedure titled, Care Planning-Interdisciplinary Team revised March 2022, the policy and procedure indicated, The interdisciplinary team is responsible for the development of the resident care plans. 4. The resident, the resident's family and or the resident's legal representative /guardian or surrogate are encourage to participate in the development of and revisions to the resident's care plan. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056024 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0623GeneralS&S Dpotential for harm

    F623 - Transfer and discharge-

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

FAQ · About this visit

Common questions about this visit

What happened during the April 12, 2023 survey of Highland Palms Healthcare Center?

This was a inspection survey of Highland Palms Healthcare Center on April 12, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Highland Palms Healthcare Center on April 12, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before tran..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.