F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide a comprehensive person-centered
care plan for one of four sample residents (Resident 1) who had used and tested positive for an illicit drug
(a drug that is not allowed by the law).
This failure had the potential to place Resident 1's overall health and safety at risk.
Findings:
During a review of Resident 1's admission Record (general demographics), the document indicated
Resident 1 was last admitted to the facility on [DATE], with diagnoses that included, shortness of breath,
opioid use (a chronic condition that causes a person to have an uncontrollable urge to use unlawful drug),
other acute and chronic respiratory failure (a condition that makes it difficult to breath on your own) and
major depressive disorder a condition that affect how a person feels).
A review of Resident 1's hospital records, titled, Discharge Summary page 4 of 36 indicated, Ms. [Name of
Resident 1] is a 61 year with a history of stroke . and methamphetamine abuse who was brought to the
Emergency Department from [NAME] Palms Skilled Nursing Facility on 02/24/25 for shortness of breath
and altered mental status . On 02/27/2024 .She is to follow up with her primary care provider for
management of her medical problems.
During an interview on May 5, 2024, at 11:50 AM with the Licensed Vocational Nurse, when asked about
Resident 1, the LVN 1 stated, We were not formerly informed about the resident's illicit drug condition. The
daughter of the resident told me the mother had tested positive to illicit drug while in the hospital.
During an interview on May 5, 2024, at 12:30 PM with the Director of Nursing (DON), the DON stated, We
got a call from the acute hospital that the resident was returning to the facility and that she had tested
positive for methamphetamine (a drug that is not allowed by the law). When asked if there was a plan of
care in place to monitor resident for provide treatment, the DON stated, No we did not have a care plan.
During a concurrent interview and record review on May 5, 2024, at 3:00 PM with the DON, the facility's
policy and policy and procedure (P&P) titled, Behavioral Health Services dated February 2019 was
reviewed. The P&P indicated, Policy Statement 1. The facility will provide, and residents will receive
behavioral health services as needed to attain or maintain the highest practicable physical, mental and
psychosocial well-being in accordance with the comprehensive assessment and plan of care .
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056024
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056024
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Palms Healthcare Center
7534 Palm Ave
Highland, CA 92346
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
5 . b. implementing care plan interventions that are relevant to the resident's diagnosis and appropriate to
his or her needs . The DON stated, There should have been a care plan in place to monitor the resident.
During a concurrent interview and record review on May 5, 2024, at 3:00 PM with the DON, the facility's
policy and P&P titled, Behavioral Assessment, Intervention and Monitoring dated March 2019 was
reviewed. The P&P indicated, . Policy Interpretation and Implementation .Assessment 1. As part of the initial
assessment, the nursing staff and attending physician will identify individuals with a history of impaired
cognition, altered behavior, substance use disorder, or mental disorder . Management 1. The
interdisciplinary team (IDT) will evaluate behavioral symptoms in residents to determine the degree of
severity, distress and potential safety risk to the resident, and develop a plan of care accordingly .
Monitoring .2. The IDT will monitor the progress of individuals with impaired cognition and behavior until
stable. New or emergent symptoms will be documented and reported. Interventions will be adjusted based
on the impact on behavior and other symptoms, including any adverse consequences related to treatment .
The DON stated, The IDT should have put in place a care plan for assessment, intervention and monitoring
of the resident.
Event ID:
Facility ID:
056024
If continuation sheet
Page 2 of 2