F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
Based on interview and record review, the facility failed to protect a resident's right to be free from sexual
abuse for one of two sampled residents (Resident 1) when Certified Nursing Assistant (CNA A) observed
kissing Resident 1 on the face.
This failure had the potential to endure emotional and psychological harm for Resident 1.
Findings:
During a review of Resident 1's admission Record, dated 10/31/23, admission Record indicated, diagnosis
information of metabolic encephalopathy (a disorder causing brain dysfunction), muscle weakness,
unspecified dementia (a condition where the person loses ability to think, remember, learn or makes
decisions), and major depressive disorder.
During a review of Verification of Incident/ Administrative Summary, dated 10/20/23, indicated an incident
with Resident 1 and CNA A occurred on 10/24/23. Summary indicated, Type of incident: Allegation of
Sexual Abuse. The brief description of the incident/event when C.N.A. witnessed a kiss between CNA A
and Resident 1. Futhermore, the immediate actions taken: Resident 1 had a BIMS [brief interview for
mental status-exam used to determine cognitive level] of 8 [indicating Resident 1 was not cognitively intact]
and dependent to max assist with ADLs [activities of daily living]. After facility investigation we found the
allegation was substantiated.
During a review of Resident 1's SBAR-[Situation, Background, Assessment, and Recommendation: type of
report used to communicate the condition of a resident] Alleged Abuse report of incident dated 10/24/23,
SBAR indicated, 2. This patient was involved in an incident of alleged: d. Sexual Abuse.2a. Which occurred
at approximately 10/23/23 11:00. A. Assessment Pertinent Assessment Findings: 1. Cognitive State/Status
of Resident a. Oriented to person. SBAR indicated, Resident 1 was only oriented to person, not oriented to
the place he is at, not oriented to the time of day, and does not have the capacity to make decisions. SBAR
indicated, Briefly describe the nature of the occurrence: [Resident 1] introduced a staff [CNA A] as his
fiancé to another staff [CNA B]. [CNA B] thought it was a joke. When he came back to that room, he
witnessed [CNA A] leaning over [Resident 1] who was on his bed. They were found kissing.
During a review of Resident 1's Speech Therapy SLP [Speech Language Pathology-professional who
assesses diagnoses and treats speech and cognitive communication] Evaluation and Plan of Treatment
dated 9/7/23, Speech Therapy note indicated, Clinical Impressions.Brief Cognitive Impairment
Scale[BCIS-screening assessment for cognitive dysfunction: deficit in memory, problem solving, decision
making] administered. [Resident 1] scoring 8/14, which was consistent with patients who have severe stage
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056048
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056048
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacific Coast Manor
1935 Wharf Road
Capitola, CA 95010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
dementia. From BCIS Report: Caregiving demands are significant. The ability to make new memories, learn
new things, and control executive functions was very impaired. ' Working memory ' (Temporarily storing,
organizing, and manipulating information) was severely impaired.
During a review of Resident 1's BIMS Score dated, 10/28/23, BIMS Score indicated, a score of 8, which
indicated cognitive impairment.
During an interview on 10/31/23, at 10:55 a.m., with CNA B, CNA B stated, he went to assist Resident 1's
roommate to walk to the restroom on 10/23/23 around 11 a.m. to use the restroom. CNA B stated, he saw
CNA A and Resident 1 in the room. Resident 1 told CNA B You haven't met my fiancé yet and
gestured toward CNA A. CNA B thought it was a joke and laughed then left the room. CNA B stated, he
went back to Resident 1's room after a few moments to assist Resident 1's roommate back to bed. CNA B
stated, he went back into Resident 1's room, he saw CNA A leaning over Resident 1 and heard two kissing
sounds and saw CNA A was kissing Resident 1 somewhere on the face.
During an interview on 10/31/23, at 11:38 a.m., with Social Services (SS), SS stated she considered sexual
abuse when CNA A kissed
Resident 1.
During an interview on 10/31/23, at 12:45 p.m., with Director of Staff Development (DSD), DSD stated,
CNA A was given a one-on-one in-service(education) on 9/25/23, after CNA A was recently observed by
staff giving Resident 1 more attention and care while she was not assigned to care for Resident 1. DSD
stated, she considered sexual abuse when CNA A kissed Resident 1 on 10/23/23.
During an interview on 10/31/23, at 2:08 p.m., with Administrator, Administrator stated, the facility did
substantiate the allegation of sexual abuse between CNA A and Resident 1 on 10/23/23.
During a review of the facility's policy and procedure (P&P) titled Alleged or Suspected Abuse and Crime
Reporting, dated 11/2016 , P&P indicated, Each resident has the right to be free from abuse.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056048
If continuation sheet
Page 2 of 2