F 0584
Level of Harm - Minimal harm
or potential for actual harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on interview and record review, the facility failed to provide a safe and clean environment for two of
six sampled residents (Resident 1 and Resident 6) when:
Residents Affected - Few
1. Resident 4 went into Resident 1's room and urinated on the curtain next to Resident 1's bed; and
2. Resident 4 went into Resident 6's room and urinated on the floor.
These failures resulted in Resident 1 and Resident 6 experiencing emotional distress, feeling mad, and
being upset.
Findings:
1. A review of Resident 4's clinical record indicated Resident 4 was admitted October of 2023 and had
diagnoses that included mood disorder (marked disruptions in emotions) and dementia (impairment of the
ability to remember, think, or make decisions that interferes with everyday activities).
A review of Resident 4's Minimum Data Set (MDS- an assessment tool used to guide care) Cognitive
Patterns, dated 1/18/24, indicated Resident 4 had a Brief Interview for Mental Status (BIMS- a tool to
assess cognition) score of 2 out of 15 which indicated Resident 4 had severely impaired cognition.
A review of Resident 4's progress notes, dated 12/27/23, indicated, Received report that resident [Resident
4] continue to go into other residents' rooms due to psychotic disorder [a mental disorder characterized by
a disconnection from reality]. Resident [Resident 4] not only urinates but having bowel movement to
undesignated areas .
A review of Resident 1's clinical record indicated Resident 1 was admitted July of 2023 and had diagnoses
that included delirium (an altered state of consciousness, characterized by episodes of confusion), and
need for assistance with personal care.
A review of Resident 1's MDS Cognitive Patterns, dated 1/27/24, indicated Resident 1 had a BIMS score of
13 out of 15 which indicated Resident 1 had intact cognition.
During an interview on 4/10/24 at 10:56 a.m. with Resident 1, in Resident 1's room, Resident 1 stated
Resident 4 went into her room on the first week of January and urinated on the curtain next to her bed.
Resident 1 further stated, .I was mad a lot and also was upset because that guy [Resident 4] just comes
here and pees .
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056052
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056052
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Healthcare Center
27350 Tampa Avenue
Hayward, CA 94544
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 4/10/24 at 11:45 a.m. with Certified Nurse Assistant (CNA) 2, CNA 2 stated, .He
[Resident 4] will go around to other [resident's] rooms. I'm concerned with other residents .Yes, I see him
[Resident 4] pee in the hallway and sometimes in other [resident's] room .That's what he [Resident 4] does
.Once he [Resident 4] gets up, he [Resident 4] goes around to other rooms, touches their [other residents']
things, and pees on things in there [other resident's room] or on the floor .
Residents Affected - Few
During an interview on 4/10/24 at 12:18 a.m. with CNA 3, CNA 3 stated Resident 4 had a behavior of going
into other resident's room and sometimes would urinate in other resident's rooms. CNA 3 further stated, .I
think he needs more .supervision .for safety of them [other residents] .
A review of Resident 1's active care plan, undated, indicated, The resident [Resident 1] has a psychosocial
wellbeing problem or potential .
2. A review of Resident 6's clinical record indicated Resident 6 was admitted July of 2023 and had
diagnoses that included schizoaffective disorder (a mental health condition that includes combination of
cycles of severe symptoms of a false belief of external reality, a sensory perception of something that isn't
there, depressed episodes, and/or manic periods of high energy), and transient (temporary) alteration of
awareness.
A review of Resident 6's MDS Cognitive Patterns, dated 3/28/24, indicated Resident 6 had a BIMS score of
10 out of 15 which indicated Resident 6 had moderately impaired cognition.
During an observation on 4/10/24 at 12:22 p.m. in Resident 6's room, Resident 4 was observed entering
Resident 6's room without permission. CNA 3 followed Resident 4 in the room and redirected/reoriented
Resident 4 to go out of the room.
During an interview on 4/10/24 at 12:25 p.m. with Resident 6, in Resident 6's room, Resident 6 stated
Resident 4 would just go in her room sometimes and Resident 4 had urinated on the floor in her room
before. Resident 6 further stated, .I was mad because it is not right .
A review of Resident 6's active care plan, undated, indicated, The resident [Resident 6] has a psychosocial
wellbeing problem potential [related to] SCHIZOAFFECTIVE DISORDER.
During an interview on 4/10/24 at 2:27 p.m. with the administrator (ADM), the ADM stated he would expect
that resident's rights for safe and clean environment should always be upheld.
A review of the facility's policy and procedure titled, Residents Rights, dated 6/1/23, indicated, 8. Safe
environment. The resident has a right to a safe, clean, comfortable and homelike environment, including but
not limited to receiving treatment and supports for daily living safely.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056052
If continuation sheet
Page 2 of 2