F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on observation, interview, and record review, the facility failed to obtain medication for one of three
sampled residents (Resident 1) when Fosamax (a medication used to prevent and treat osteoporosis
[thinning of the bone]) was not available for administration to Resident 1.
The failure to obtain and administer ordered medication had the potential to result in ineffective treatment
and pain.
Findings:
A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in May 2021,
with diagnoses of quadriplegia (paralysis of all four limbs) and osteoporosis.
A review of Resident 1's Minimum Data Set (MDS, a resident assessment tool used to guide care) dated
3/1/24, indicated a score of 15 on the Brief Interview for Mental Status (BIMS, an assessment tool for a
resident's orientation to time, and capacity to remember. The BIMS score ranges from 0-15, with 15 as an
indication of intact skills).
A review of Resident 1's Order Details indicated the following medication orders:
- Dated 5/23/24, at 23:00, the order summary indicated Fosamax Oral tablet 70 milligrams (mgs)
(Alendronate Sodium). Give 1 mg by mouth every Monday (first dose on 5/27/24) for Osteoporosis. This
order was discontinued on 5/23/24, at 23:08.
- Dated 5/23/24, at 23:08, the order summary indicated Fosamax Oral tablet 70 milligrams (mgs). Give 1
mg by mouth in the morning every Friday (first dose on 5/24/24) for Osteoporosis. This order was
discontinued on 5/23/24, at 23:09.
- Dated 5/23/24, at 23:09, the order summary indicated Fosamax Oral tablet 70 milligrams (mgs). Give 1
mg by mouth every Monday (first dose on 5/27/24) for Osteoporosis.
A review of Resident 1's Medication Administration Record (MAR) dated May 2024, indicated, Fosamax
Oral tablet 70 milligrams (mgs) .Give 1 mg by mouth in the morning every Friday (Fri) for osteoporosis
.Start Date 5/24/24 0600. Resident's MAR dated 5/24/24 and 5/31/24 had entries to indicate Registered
Nurse 1 (RN 1) had administered the Fosamax scheduled for 0600 a.m.
A review of Resident 1's MAR dated June 2024, indicated, Fosamax Oral tablet 70 milligrams (mgs) .Give 1
mg by mouth in the morning every Friday (Fri) for osteoporosis. Resident's MAR dated 6/7/24
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056052
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056052
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Healthcare Center
27350 Tampa Avenue
Hayward, CA 94544
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
and 6/14/24 had entries to indicate RN 1 had administered the Fosamax scheduled for 0600 a.m.
Level of Harm - Minimal harm
or potential for actual harm
A review of the Pharmacy Manifest dated 6/16/24, at 12:50 a.m., indicated Resident 1's new order of
Alendronate Sodium (Fosamax) 70 mg, four tablets was delivered to the facility.
Residents Affected - Few
During a concurrent telephone interview and record review on 6/19/24, at 4:18 p.m., with RN 1, Resident
1's MAR dated May 2024 and June 2024 were discussed. RN 1 stated Resident 1's supply of Fosamax was
available for administration and RN 1 was able to administer the Fosamax to Resident 1 on 5/24/24,
5/31/24, 6/7/24, and 6/14/24 as RN had initialed accordingly in the MAR.
During an interview with Resident 1 on 6/19/24, at 4:34 p.m., Resident 1 denied receiving the Fosamax
from any licensed nurse ever since the new medication was ordered in May 2024. Resident 1 further stated
Licensed Vocational Nurse 1 (LVN 1) informed her that resident's Fosamax had just come in from the
pharmacy at this date, 6/19/24.
During a telephone interview on 7/16/24, at 11:38 a.m., with the Director of Nursing (DON), DON stated
when the physician gives a new medication order, license nurse should carry out the order, notify the
pharmacy of the new order, and administer the drug as ordered to the resident. If medication is still
unavailable for administration, follow up with pharmacy, notify the physician, resident, and/or the Resident
Representative (RR).
A review of the facility's policy and procedure (P&P) titled, Unavailable Medications, dated 6/1/2023,
indicated, This facility shall use uniform guidelines for unavailable medications .Medications may be
unavailable for a number of reasons. Staff shall take action when it is known that the medication is
unavailable: a. Determine reason for unavailability, length of time medication is unavailable, and what efforts
have been attempted by the facility or pharmacy provider to obtain the medication. B. Notify physician of
inability to obtain medication upon notification or awareness that medication is not available. If a resident
misses a scheduled dose of the medication, staff shall notify the Medical Doctor (MD) and
resident/responsible party as indicated.
A review of the facility's P&P titled, Medication Administration, dated 6/15/2023, indicated, Medications are
administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered
by the physician and in accordance with professional standards of practice .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056052
If continuation sheet
Page 2 of 2