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Inspection visit

Health inspection

EDEN HEALTHCARE CENTERCMS #0560521 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Based on observation, interview, and record review, the facility failed to obtain medication for one of three sampled residents (Resident 1) when Fosamax (a medication used to prevent and treat osteoporosis [thinning of the bone]) was not available for administration to Resident 1. The failure to obtain and administer ordered medication had the potential to result in ineffective treatment and pain. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in May 2021, with diagnoses of quadriplegia (paralysis of all four limbs) and osteoporosis. A review of Resident 1's Minimum Data Set (MDS, a resident assessment tool used to guide care) dated 3/1/24, indicated a score of 15 on the Brief Interview for Mental Status (BIMS, an assessment tool for a resident's orientation to time, and capacity to remember. The BIMS score ranges from 0-15, with 15 as an indication of intact skills). A review of Resident 1's Order Details indicated the following medication orders: - Dated 5/23/24, at 23:00, the order summary indicated Fosamax Oral tablet 70 milligrams (mgs) (Alendronate Sodium). Give 1 mg by mouth every Monday (first dose on 5/27/24) for Osteoporosis. This order was discontinued on 5/23/24, at 23:08. - Dated 5/23/24, at 23:08, the order summary indicated Fosamax Oral tablet 70 milligrams (mgs). Give 1 mg by mouth in the morning every Friday (first dose on 5/24/24) for Osteoporosis. This order was discontinued on 5/23/24, at 23:09. - Dated 5/23/24, at 23:09, the order summary indicated Fosamax Oral tablet 70 milligrams (mgs). Give 1 mg by mouth every Monday (first dose on 5/27/24) for Osteoporosis. A review of Resident 1's Medication Administration Record (MAR) dated May 2024, indicated, Fosamax Oral tablet 70 milligrams (mgs) .Give 1 mg by mouth in the morning every Friday (Fri) for osteoporosis .Start Date 5/24/24 0600. Resident's MAR dated 5/24/24 and 5/31/24 had entries to indicate Registered Nurse 1 (RN 1) had administered the Fosamax scheduled for 0600 a.m. A review of Resident 1's MAR dated June 2024, indicated, Fosamax Oral tablet 70 milligrams (mgs) .Give 1 mg by mouth in the morning every Friday (Fri) for osteoporosis. Resident's MAR dated 6/7/24 (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 056052 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056052 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/18/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Eden Healthcare Center 27350 Tampa Avenue Hayward, CA 94544 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755 and 6/14/24 had entries to indicate RN 1 had administered the Fosamax scheduled for 0600 a.m. Level of Harm - Minimal harm or potential for actual harm A review of the Pharmacy Manifest dated 6/16/24, at 12:50 a.m., indicated Resident 1's new order of Alendronate Sodium (Fosamax) 70 mg, four tablets was delivered to the facility. Residents Affected - Few During a concurrent telephone interview and record review on 6/19/24, at 4:18 p.m., with RN 1, Resident 1's MAR dated May 2024 and June 2024 were discussed. RN 1 stated Resident 1's supply of Fosamax was available for administration and RN 1 was able to administer the Fosamax to Resident 1 on 5/24/24, 5/31/24, 6/7/24, and 6/14/24 as RN had initialed accordingly in the MAR. During an interview with Resident 1 on 6/19/24, at 4:34 p.m., Resident 1 denied receiving the Fosamax from any licensed nurse ever since the new medication was ordered in May 2024. Resident 1 further stated Licensed Vocational Nurse 1 (LVN 1) informed her that resident's Fosamax had just come in from the pharmacy at this date, 6/19/24. During a telephone interview on 7/16/24, at 11:38 a.m., with the Director of Nursing (DON), DON stated when the physician gives a new medication order, license nurse should carry out the order, notify the pharmacy of the new order, and administer the drug as ordered to the resident. If medication is still unavailable for administration, follow up with pharmacy, notify the physician, resident, and/or the Resident Representative (RR). A review of the facility's policy and procedure (P&P) titled, Unavailable Medications, dated 6/1/2023, indicated, This facility shall use uniform guidelines for unavailable medications .Medications may be unavailable for a number of reasons. Staff shall take action when it is known that the medication is unavailable: a. Determine reason for unavailability, length of time medication is unavailable, and what efforts have been attempted by the facility or pharmacy provider to obtain the medication. B. Notify physician of inability to obtain medication upon notification or awareness that medication is not available. If a resident misses a scheduled dose of the medication, staff shall notify the Medical Doctor (MD) and resident/responsible party as indicated. A review of the facility's P&P titled, Medication Administration, dated 6/15/2023, indicated, Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056052 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0755GeneralS&S Dpotential for harm

    F755 - Pharmacy Services

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

FAQ · About this visit

Common questions about this visit

What happened during the July 18, 2024 survey of EDEN HEALTHCARE CENTER?

This was a inspection survey of EDEN HEALTHCARE CENTER on July 18, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at EDEN HEALTHCARE CENTER on July 18, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharm..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.