F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure resident care item was cleaned and
disinfected (objects treated with chemicals to kill germs, bacteria, and viruses, reducing the risk of infection)
according to manufacturer's instructions for one of one sampled resident (Resident 1) when Resident 1's
urine collection canister was not fully submerged in a dish soapy solution for cleaning and in 70% isopropyl
alcohol (IPA) for disinfection for a minimum of ten minutes.This failure had the potential for Resident 1 to be
exposed to infections.During a review of Resident 1's admission Record, dated 2/20/26, the admission
Record indicated Resident 1 was admitted to the facility on [DATE] with an admission diagnoses of chronic
(a condition or disease that is persistent or otherwise long-lasting in its effects) systolic heart failure (a
serious condition that occurs when the left chamber of the heart is unable to pump blood efficiently), acute
myocardial infarction (a medical emergency that occurs when blood supply to the heart is blocked), type 2
diabetes mellitus (a chronic condition where the body develops resistance to insulin, a vital hormone
produced by the pancreas that regulates blood sugar, causing high blood sugar levels because cells fail to
respond to insulin properly).During a record review of Resident 1's Minimum Data Set (MDS, an
assessment used to guide plan of care) dated 1/5/26, the MDS indicated Resident 1's Brief Interview for
Mental Status (BIMS, is a scoring system used to determine the resident's cognitive status regarding
attention, orientation, and ability to register and recall information) score was 15 out of 15, indicating intact
cognitive response.During a concurrent observation and interview on 2/20/26 at 10:59 a.m. with Resident 1,
in Resident 1's room, Resident 1 was pointing at a clear tubing at the right side of his yellow adult briefs
connected into a clear canister with a blue cover on a urine collection system machine. Resident 1 stated,
the canister was never once disinfected. Resident 1 stated, the canister had been rinsed with only soap and
water.During an interview on 2/20/26 at 11:08 a.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated
Resident 1's urine canister was cleaned with soap and water once or twice a day. CNA 1 stated there was
no documentation for the canister cleaning.During a concurrent observation and interview on 2/20/26 at
11:21 a.m. with the Infection Preventionist (IP), in Resident 1's bathroom, an undated document titled,
Cleaning Procedure for Purewick Cannister, Tubing, and External Catheter was posted on the wall. The IP
stated staff were educated to clean and disinfect the canister with soap and water and to wipe off
sediments with a brush. The IP stated there was no documentation for the canister cleaning.During a
review of facility provided document titled, Cleaning Procedure for Purewick Cannister, Tubing, and External
Catheter, undated, indicated, Disinfecting the Cannister: Will be done daily every shift. 1. Empty urine in the
toilet. 2. Clean the canister by scrubbing with soap and water using a brush to remove debris. 3. Dry with a
paper towel.During a concurrent interview and record review on 2/20/26 at 12:41 p.m. with the IP, the
facility's policy and procedure (P&P) titled, External Catheter for Female Urinary Incontinence
Management, dated 3/1/23 was reviewed. The (P&P) indicated, An
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056052
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056052
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/20/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eden Healthcare Center
27350 Tampa Avenue
Hayward, CA 94544
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
external female catheter is a noninvasive (not requiring the introduction of instruments into the body) option
to manage female urinary incontinence (involuntary loss of bladder control, causing urine leakage that
ranges from minor leaks to sudden, uncontrollable accidents) by drawing urine away from the resident and
into a collection cannister. Compliance Guidelines: . 7. The female external catheter urine collection system
and accessories should be cleaned and disinfected at the time of each use or at a minimum, daily as per
manufacturer's instruction. The IP stated creating the Cleaning Procedure for Purewick Cannister, Tubing,
and External Catheter document by summarizing the manufacturer's instruction.During a follow up
interview and record review on 2/20/26 at 1:25 a.m. with the IP, the manufacturer's instruction titled,
Cleaning the Collection Canister, undated, was reviewed. The Cleaning the Collection Canister indicated,
Initial Rinse: Rinse the canister and lid thoroughly with cool tap water. While rinsing, remove any excess dirt
by wiping the canister and lid with disposable low lint wipes. Cleaning: Prepare a soapy solution by mixing 1
teaspoon (approximately 5 mL) of dish soap with approximately 4 L of cool tap water. Fully submerge
canister and lid in the solution. Allow it to sit for a minimum of ten (10) minutes. While submerged, use a
soft brush (e.g., toothbrush) to brush all accessible areas of the canister and lid for a minimum of one (1)
minute to remove any visible signs of debris or dirt. Rinse: Rinse the canister and the lid thoroughly with
cool tap water until there is no visible sign of the cleaning solution. Visual inspection: Inspect the canister
and the lid to ensure that all debris and dirt have been removed. If there is any sign of debris or dirt, repeat
steps above until there is no sign of debris or dirt remaining on the canister and lid. Disinfection: Fully
submerge the canister and lid in 70% isopropyl alcohol (IPA). Allow it to sit for a minimum of ten (10)
minutes. Rinse: Rinse the canister and the lid thoroughly with cool tap water. Drying: Dry the canister and
lid with a clean low lint towel or cloth. The IP stated, following the manufacturer's instruction in cleaning and
disinfecting the canister could prevent the growth of bacteria and fungus and prevent resident exposure to
infection. The IP stated the canister would be considered a non-critical care item.During a concurrent
interview and record review on 2/20/26 at 1:56 p.m. with the Director of Nursing (DON), Resident 1's Order
Summary Report dated 11/11/25 was reviewed. The Order Summary Report indicated, Resident 1 was to
use Purewick urine collection system every shift for urine incontinence management. The DON stated,
Resident 1 preferred to use external female catheter (a soft, flexible wick that sits outside the body).During
a review of the facility's policy and procedure titled, Cleaning and Disinfection of Resident-Care Items and
Equipment, undated, indicated, c. Non-critical items are those that come in contact with intact skin but not
mucous membranes (the moist, inner lining of some organs and body cavities) . 2. Intermediate and
low-level disinfectants for non-critical items include: a. ethyl or isopropyl alcohol.
Event ID:
Facility ID:
056052
If continuation sheet
Page 2 of 2