F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to inform the residents' responsible party (RP, an
individual authorized to act for the resident as an official delegate or agent) of the room changes of the two
of four residents investigated, (Residents 1 and 2) when:
Residents Affected - Few
1. Resident 1's RP was not informed of the room change when Resident 1 was exposed to Cornavirus
disease (COVID-19, an infectious disease caused by a new strain of coronavirus) and
2. Resident 2's RP was not informed of the room change after her isolation (being separated from other
residents) due to testing positive for COVID-19.
This deficient practice resulted to Resident 1 and 2's RP, to be unaware of the changes and not able to
participate in their care and treatment.
Findings:
1. During a concurrent observation and interview with Resident 1 on 3/22/23 at 10:45 a.m., Resident 1
appears calm, alert, oriented and responsive to questions. Resident 1 verified that he had a few room
changes recently.
Review of Resident 1's clinical records indicated, he was admitted to the facility on [DATE] with diagnoses
including paranoid schizophrenia (severe mental health condition with symptoms of delusions and
hallucinations).
Review of Resident 1's progress notes indicated, Resident 1 had room changes on 1/31/23, for altercation
with other resident, on 2/14/23, for exposure to positive COVID-19 resident and on 2/23/23, after Resident
1 finished his isolation.
Further review of Resident 1's clinical records indicated, there were no RP notifications for the room
transfers on 2/14/23 and 2/23/23.
During a review and concurrent interview with the infection preventionist (IP) on 3/22/23 at 1:40 p.m., the IP
reviewed Resident 1's clinical records and confirmed, there were no documentation indicating the RP was
notified for Resident 1's room changes on 2/14/23 and 2/23/23.
During a review and concurrent interview with the director of nursing (DON), on 3/22/23 at 3:45 p.m., the
DON verified, there were no documentation indicating Resident 1's RP was notified during room changes
on 2/14/23 and 2/23/23. The DON further stated, the RP should be notified during a room
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056058
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056058
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Almaden Health and Rehabilitation Center
2065 Los Gatos-Almaden Road
San Jose, CA 95124
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
change and it should be documented in the progress notes.
Level of Harm - Minimal harm
or potential for actual harm
2. During an observation of Resident 2 on 3/22/23 at 11:40 a.m., Resident 2 was walking in the hallway by
herself. Resident was calm, alert but confused.
Residents Affected - Few
Review of Resident 2's clinical records indicated, she was readmitted to the facility on [DATE] with
diagnoses including unspecified dementia (loss of memory) with behavioral disturbance.
Review of Resident 2's progress notes indicated, Resident 2 had room transfers on 12/5/22 for testing
positive of COVID-19 and on 12/19/22, after her isolation due to testing positive for COVID-19.
Further review of Resident 2's clinical records indicated, there was no RP notification for the room transfer
on 12/19/22, after Resident 2's isolation.
During a review and concurrent interview with the IP on 3/22/23 at 1:15 p.m., IP reviewed Resident 2's
clinical records and verified, there were no progress notes, indicating the RP was notified during a room
change on 12/19/22.
During a review and concurrent interview with the DON, on 3/22/23 at 3:50 p.m., the DON verified, there
was no documentation indicating Resident 2's RP was notified during a room change on 2/19/23. The DON
further stated, the RP should be notified during a room change and it should be documented in the
progress notes.
Review of the facility's undated policy, Resident Care: Changes in Resident Condition, indicated, The
resident, attending physician and resident representative (if resident has no capacity to make health care
decisions or if resident opts to notify a designated family member), are notified when changes in condition
or certain events occur. Communication with the interdisciplinary team and direct care staff is also
important to ensure that consistency and continuity of care are maintained. The resident and/or resident
representative and attending physician are notified by the licensed nurse/company designee, when there is
a change in room or roommate assignment. Changes in the resident status are documented in the progress
notes.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056058
If continuation sheet
Page 2 of 2