F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a comfortable, safe temperature level
was maintained in the range of 71 to 81 degrees Fahrenheit (a unit of measurement of temperature) in the
facility hallway, and three resident rooms (room [ROOM NUMBER], 2, and 3).
This failure had the potential for the residents to have an uncomfortable environment.
Findings:
Review of Resident 1's face sheet (a document that gives a resident's information at a quick glance)
indicated Resident 1 admitted to facility on 7/12/2023 with diagnoses right tibia fracture (a broken right
lower leg bone), left femur fracture (a broken left thigh bone), congestive heart failure (a chronic condition in
which the heart does not not pump blood as well as it should), asthma (a condition in which airways narrow,
swell, and may produce extra mucus, which makes it difficult to breathe), and diabetes type 2 (a chronic
condition that affects the way the body processes blood sugar). Resident's minimum data set (MDS, a
clinical assessment tool) dated 7/18/2023 indicated Resident 1's brief interview for mental status (BIMS)
score of 15 of 15 (13-15 score means a intact cognition).
During observation and interview with Resident 1 on 7/24/2023 at 10:25 a.m., Resident 1 stated she was
feeling hot in room [ROOM NUMBER] and started upon admission to the facility. Resident 1 also stated
room [ROOM NUMBER] was getting hotter by noon every day from last one week or so. Resident 1 further
stated no cool air coming into room [ROOM NUMBER] and the facility provided a small electric fan to her
but the fan was not able to keep up the cool air in the room [ROOM NUMBER].
Review of Resident 2's face sheet indicated Resident 2 admitted to facility on 2/20/2018 with diagnoses
including atrial fibrillation (an irregular, often rapid heart rate that commonly causes poor blood flow),
hypertension (a condition in which the force of the blood against the artery walls is too high), and dementia
(loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere
with daily life). Resident 2 had a resposible party 1 (RP 1- person acting on behalf of the resident for
day-to-day decision making for resident) for decision making. Resident 2's MDS assessment dated [DATE]
indicated Resident 2's BIMS score of 3 of 15 (0-7: severely impaired cognition).
During an interview with Resident 2's RP (RP 1) on 7/24/2023 at 1:10 p.m., RP 1 stated room [ROOM
NUMBER] feels hot every time when he was visiting Resident 1. RP 1 also stated he was sweating in the
room [ROOM NUMBER] during his visits, and he was concerned for Resident 2 for the high temperature in
the room [ROOM NUMBER].
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056058
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056058
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Almaden Health and Rehabilitation Center
2065 Los Gatos-Almaden Road
San Jose, CA 95124
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a concurrent observation and interview with facility's Maintenance director (MD) on 7/24/2023 at
12:40 p.m., MD checked temperature in room [ROOM NUMBER] using facility's laser thermometer (LT:
non-contact thermometer designed to accurately measure temperature from a distance). MD confirmed
current temperature in the room [ROOM NUMBER] was 88 degrees Fahrenheit and no cold air coming
through air-condition vent (a small opening responsible to redirecting cooled air into the room) located on
room [ROOM NUMBER]'s ceiling. MD stated room [ROOM NUMBER]'s temperature should have been
between 71 to 81 degrees Fahrenheit.
Review of Resident 3's face sheet indicated Resident 3 was admitted to facility on 6/23/2023 with
diagnoses including atherosclerotic heart disease (narrow of arteries close to heart), diabetes type 2,
chronic kidney disease (mild to moderate damage to kidneys), dementia, and hypertension. Resident 3 had
a RP for decision making. Resident 3's MDS assessment dated [DATE] indicated his BIMS score was 3 of
15. Resident 3 had a severed impaired cognition.
During an interview with Resident 3's RP 2 (RP 2) on 7/24/2023 at 1:01 p.m., RP 2 stated room [ROOM
NUMBER] feels always hot when visiting Resident 3 and no cold air coming through vent located on ceiling
of the room [ROOM NUMBER]. RP 2 also stated she complained about the heat in the room [ROOM
NUMBER] during recent heat wave and the facility provided electric fan to Resident 3 and after few days
later staff took that fan away from room [ROOM NUMBER] to use inside the facility staff office. RP 2
confirmed no actions were taken after she complained to administrator a week ago for high temperature in
room [ROOM NUMBER].
During a concurrent observation and interview with MD on 7/24/2023 at 1:32 p.m., MD checked
temperature in room [ROOM NUMBER] using LT and he confirmed room [ROOM NUMBER]'s temperature
was 87 degrees Fahrenheit. MD stated facility's air-conditioner was not working for about a week and there
was no cool air coming through the vent for room [ROOM NUMBER].
Review of Resident 4's face sheet indicated Resident 4 was admitted to facility on 1/18/2023 with
diagnoses including trimalleolar fracture of left leg (broken left ankle joint), congestive heart failure, epilepsy
(a disorder in which nerve cell activity in the brain disturbed, causing seizures [a sudden, uncontrolled burst
of electrical activity in the brain]), diabetes type 2, and hypertension.
Resident 4's MDS assessment dated [DATE] indicated Resident 3's BIMS score 15 of 15, intact cognition.
During an interview with Resident 4 on 7/24/2023 at 1:15 p.m., Resident 4 stated room [ROOM NUMBER]
feels hot all day. Resident 4 also stated there was no fan in room [ROOM NUMBER]. Resident 4 further
stated staff were aware of heat in room [ROOM NUMBER], no one fixing.
During a concurrent observation and interview with MD on 7/24/2023 at 1:35 p.m., MD checked
temperature in room [ROOM NUMBER] using LT and confirmed temperature in room [ROOM NUMBER]
was 88 degrees Fahrenheit.
During a concurrent observation and interview with MD on 7/24/2023 at 2:10 p.m., MD checked
temperature in hallway near nurse's station. MD confirmed temperature was in hallway was 90 degrees
Fahrenheit. MD stated three of seven air-conditioner units were not working in the facility about a week and
the date to repair was on 7/28/2023. MD also stated temperature in resident rooms, and in hallways should
have maintained between 71 to 81 degrees Fahrenheit all the time.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056058
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056058
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/09/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Almaden Health and Rehabilitation Center
2065 Los Gatos-Almaden Road
San Jose, CA 95124
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
During an interview with certified nursing assistance A (CNA A) on 7/24/2023 at 2:20 p.m., CNA A stated
past several days there were few residents were complaining about hot temperature, and no cool air
coming from vents in their rooms. CNA A also stated facility's MD was aware about the residents concern.
CNA A further stated electric fans in resident's rooms and hallways were helping to keep temperature low in
the facility during this heat weather.
Residents Affected - Some
During an interview with facility's administrator (ADMN) on 7/24/2023 at 4:00 p.m., ADMIN stated three of
seven air-condition units currently not working in the facility started on 7/18/2023. ADMN scheduled a repair
on 7/28/2023 regarding the air conditioning . ADMN also stated facility was using temporary cooling system
with electric fans to reduce temperature in resident ' s rooms and facility hallway. ADMN further stated
temperature in the facility should have been maintained between 71-81-degree Fahrenheit.
During a review of the facility's policy and procedure (P&P) tilted, Air Temperature Readings, undated, the
P&P indicated, Investigate air temperature complaints. The acceptable range for air temperature is
71degrees to 81 degrees F.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056058
If continuation sheet
Page 3 of 3