F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. A review of
Resident 591's medical record indicated an admission Date of 4/17/25. Resident 591's diagnoses included
cognitive communication deficit (trouble communicating because of problems with their thinking and
processing abilities, not just their language skills), and dysphagia, oral phase (difficulty with the first stage
of swallowing, which happens in the mouth).
A review of Resident 591's Minimum Data Set (MDS - a federally mandated resident assessment tool)
assessment dated [DATE], indicated Resident 591's brief interview for mental status (BIMS, a tool used to
assess cognition [knowing, learning, and understanding things]) score was 13 (a score of 0 to 7 indicates
severe cognitive impairment, 8-12 moderate impairment, 13-15 patient is cognitively intact).
During a concurrent observation and interview on 5/5/25 at 8:56 a.m. inside Resident 591's room,
Restorative Nurse Assistant (RNA) K was standing at bedside while feeding Resident 591. Resident 591
was sitting on the bed. RNA K stated it was okay to stand while feeding a resident.
During an interview on 5/6/25 at 3:14 p.m. with the Director of Staff Development (DSD), the DSD stated
staff must sit while feeding a resident.
During an interview on 5/8/25 at 3:34 p.m. with the Director of Nursing (DON), the DON stated staff needed
to sit down while feeding residents.
A review of the facility's policy and procedure titled, Dignity, date revised 2/2021, indicated, Residents are
treated with dignity and respect at all times . When assisting with care, residents are supported in
exercising their rights. For example, residents are provided with a dignified dining experience.
Based on observation, interview, and record review, the facility failed to maintain respect, and dignity to two
of three sampled residents (Residents 20 and 591) when:
1. Certified nursing assistant C (CNA C) was standing while feeding Resident 20; and,
2. Restorative Nurse Assistant (RNA) K was standing while feeding Resident 591.
These failures had the potential to negatively affect resident's emotional and psychosocial well-being.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 35
Event ID:
056082
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Findings:
Level of Harm - Minimal harm
or potential for actual harm
1. Review of Resident 20's clinical record titled, admission Record, dated 5/7/2025, indicated Resident 20
was admitted to the facility with diagnoses including dementia (a progressive state of decline in mental
abilities), dysphagia (difficulty in swallowing), and adult failure to thrive (a decline caused by chronic
diseases and functional impairments which can cause weight loss, decreased appetite, poor nutrition, and
inactivity).
Residents Affected - Few
Review of Resident 20's quarterly minimum data set (MDS - a federally mandated resident assessment
tool) assessment dated [DATE], indicated Resident 20's brief interview for mental status (BIMS, a tool used
to assess cognition [knowing, learning, and understanding things]) score was 05 (a score of 0 to 7 indicates
severe cognitive impairment, 8-12 moderate impairment, 13-15 patient is cognitively intact).
During a concurrent observation and interview with CNA C on 5/5/2025 at 8:46 a.m., inside Resident 20's
room, Resident 20 was sitting up in bed being spoon-fed by CNA C with breakfast food while CNA C was
standing, and the privacy curtain was not drawn. CNA C confirmed the above observation and stated she
preferred to assist Resident 20 with meals while standing because she wanted to see Resident 20's face
while being fed. CNA C further stated that Resident 20 had asked her to sit down but CNA C refused. After
five minutes of observation, CNA C sat on Resident 20's bed and continued to spoon-fed Resident 20. CNA
C stated they did not have any available chair to sit on.
During an interview with the director of staff development (DSD) on 5/6/2025 at 3:13 p.m., DSD confirmed
staff should be seated in front of the residents during meal assistance. DSD stated staff should grab a chair
when there was no chair inside the resident's room. DSD further stated staff should not sit on resident's bed
during meal assistance.
During a review of the facility's policy and procedure titled, Dignity, date revised 2/2021, indicated,
Residents are treated with dignity and respect at all times . When assisting with care, residents are
supported in exercising their rights. For example, residents are provided with a dignified dining experience.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 2 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
Based on interview and record review, the facility failed to ensure three out of 35 sampled residents
(Residents 77, 175, and 57) were free from chemical restraints (the use of medications such as
psychotropic medications [drugs that affects brain activities associated with mental processes and
behaviors, example is antipsychotics, antidepressants, anti-anxiety, hypnotics] not for therapeutic reasons,
but to restrict a person's freedom of movement or control their behavior) when:
1. Resident 77 continued to receive lorazepam (brand name: Ativan; anti-anxiety - medication to treat
agitation and anxiety) and trazodone (antidepressant - a medication used to manage and treat depression
[low mood or loss of pleasure or interest in activities for long periods of time]) without clinical
documentation of non-pharmacological interventions (treatments or strategies that aim to improve health or
manage conditions without using medications, focusing instead on physical, psychological, or behavioral
approaches) were attempted or provided for Resident 77's use of anti-anxiety and antidepressant
medications;
2. Resident 175 continued to receive sertraline hydrochloride (HCl) (brand name: Zoloft, antidepressant)
and mirtazapine (brand name: Remeron, antidepressant) without clinical documentation of
non-pharmacological interventions were attempted or provided for Resident 175's use of antidepressants;
and,
3. Resident 57 received Quetiapine (an antipsychotic medication that helps treat several kinds of mental
health conditions) without target behavior monitoring.
These failures had the potential for increased risks associated with the use of psychotropic medications
that could negatively affect the residents' physical, mental and psychosocial well-being.
Findings:
1. Review of Resident 77's clinical record titled, admission Record, dated 5/9/2025, indicated Resident 77
was admitted to the facility with diagnoses including nontraumatic chronic subdural hemorrhage (a bleeding
event within the brain where blood collects between the dura mater [the tough outer membrane covering
the brain] and the brain tissue itself, but without an injury or trauma to the head), dementia (a progressive
state of decline in mental abilities), anxiety disorder (a mental illness that causes constant fear) and history
of falling.
Review of Resident 77's clinical record titled, Order Summary Report, dated 5/9/2025, it indicated the
following orders:
a. Lorazepam 0.5 milligrams (mg - unit of measurement), Give 1 tablet by mouth in the evening for anxiety
m/b [manifested by] repetitive physical movements (fidgeting and pacing), and
b. Trazodone HCl 50 mg, Give 1 tablet by mouth at bedtime for Depression m/b difficulty sleeping.
Review of Resident 77's nursing progress notes and medication administration record (MAR - a daily
documentation record used by a licensed nurse to document medications and treatments given to a
resident) for 3/2025, 4/2025, and 5/1-5/8/2025, the documentation did not indicate non-pharmacological
interventions were attempted or provided to Resident 77 for the use of lorazepam and trazodone.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 3 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview with director of nursing (DON) and record review of Resident 77's MAR dated
3/2025, 4/2025 and 5/1 - 5/8/2025 on 5/9/2025 at 8:29 a.m., DON confirmed there were no documentation
which indicated non-pharmacological interventions were attempted or provided to Resident 77 for the use
of both lorazepam and trazodone. DON stated the non-pharmacological interventions should be
documented in Resident 77's MAR.
Residents Affected - Some
2. Review of Resident 175's clinical record titled, admission Record, dated 5/9/2025, indicated, Resident
175 was admitted to the facility with diagnoses including type 2 diabetes mellitus (DM-a disorder
characterized by difficulty in blood sugar control and poor wound healing), dementia, and depression.
Review of Resident 175's clinical record titled, Order Summary Report, dated 5/9/2025, indicated the
following orders:
a. Mirtazapine 15 mg, Give 1 tablet by mouth at bedtime for Depression m/b difficulty falling asleep, and
b. Sertraline HCl 100 mg, Give 1 tablet by mouth one time a day for Depression m/b verbalization of feeling
sad.
Review of Resident 175's nursing progress notes and MAR for the month of 3/2025, 4/2025, and
5/1-5/8/2025, the documentation did not indicate that non-pharmacological interventions were attempted or
provided to Resident 175 for the use of antidepressants.
During a concurrent interview with DON and record review of Resident 175's MAR dated 3/2025, 4/2025
and 5/1 - 5/8/2025 on 5/9/2025 at 8:06 a.m., DON confirmed there were no documentation which indicated
non-pharmacological interventions were attempted or provided to Resident 175 for the use of both
antidepressants.
During a review of the facility's policy and procedure titled, Psychoactive/Psychotropic Medication Use,
dated 4/2025, indicated, Psychoactive (also known as Psychotropic) medications may be administered
following federal and state regulations if the medication is necessary to treat a specifically diagnosed
condition and is appropriately documented in the medical record. Additionally, behavioral interventions,
unless contraindicated, will be used to meet the individual needs of the resident. Psychotropic medication
management for the resident will involve the facility interdisciplinary team consideration of the following
indication and clinical need for medication . Management will also include preventing (where possible),
identifying, and responding to adverse consequences; and identifying person-centered
non-pharmacological interventions, unless contraindicated, to meet the individual needs of the resident,
and minimize or discontinue the use of Psychotropic medication.
3. During a review of Resident 57's clinical record indicated Resident 57 was admitted to the facility with
diagnosis including Alzheimer's disease (a progressive disease that destroys memory and mental
functions).
During a review of Resident 57's physician's order indicated an order for Quetiapine 25 milligram (mg, unit
of measure), give 1 tablet by mouth at bedtime for Psychosis (a collection of symptoms that affect the mind,
where there has been some loss of contact with reality) m/b (manifested by) paranoia (is excessive mistrust
or suspicion of people), dated 3/19/2025.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 4 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During a review of Resident 57's clinical record indicated there was no monitoring for the target behavior of
Quetiapine for psychosis manifested by paranoia.
During a concurrent interview and record review on 5/7/25 at 3:36 p.m., with the Director of Nursing (DON),
the DON reviewed Resident 57's clinical record and she confirmed that there was no target behavior
monitoring for Quetiapine. The DON stated Resident 57 should have behavior monitoring for Quetiapine.
During a review of the facility's P&P titled Psychoactive/Psychotropic Medication Use, dated 4/2025,
indicated, . e. Monitoring of a resident receiving Psychotropic medication will include evaluation of the
effectiveness of the medication, as well as an assessment for possible adverse consequences. Behavioral
symptoms are reevaluated periodically to determine the potential for reducing or discounting the drug
based on the therapeutic goals and any adverse effect or possible functional impairment .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 5 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to accurately code the Minimum Data Set (MDS
- a federally mandated resident assessment tool) assessments for one of 35 sampled residents (Resident
158) when Resident 158's five MDS assessments did not reflect Resident 158's feeding tube (a medical
device, a thin and flexible tube, used to deliver nutrition and fluids directly into the digestive system when a
person cannot eat or drink safely by mouth) and the percentage of intakes by artificial route.
Residents Affected - Some
These failures resulted in inaccurate MDS assessments and had the potential to affect the residents' care.
Findings:
Review of Resident 158's clinical record titled, admission Record, dated 5/9/5025, indicated Resident 158
was admitted to the facility with diagnoses including aphasia (a disorder that makes it difficult to speak)
following cerebral infarction (also known as an ischemic stroke, is a condition where blood flow to the brain
is interrupted, causing brain tissue to die), dysphagia (difficulty swallowing) following cerebral infarction,
and gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the
stomach common for people with swallowing problems) status.
Review of Resident 158's clinical record titled, Order Summary Report, dated 5/9/2025, it revealed an
order, Formula: Glucerna 1.2 via enteral pump at 85cc/hr [cubic centimeter per hour] x 15 hours (off from
07:00AM to 04:00PM) . It indicated the feeding to start at 4:00 p.m. and to end at 7:00 a.m.
During observations on 5/5/2025 at 8:27 a.m., and 5/6/2025 at 9:22 a.m., inside Resident 158's room,
Resident 158 was in bed and a feeding pump was observed in a pole positioned at the left side of Resident
158's bed.
During a concurrent interview with MDS nurse G (MDSN G) and record review of Resident 158's MDS
assessment on 5/8/2025 at 3:48 p.m., Resident 158's Annual assessment dated [DATE]; Quarterly review
assessment dated [DATE]; 5-day scheduled assessment dated [DATE]; Quarterly review assessment dated
[DATE] and Quarterly review assessment dated [DATE], revealed the following:
1. Section K0520B Nutritional Approaches: Feeding tube like gastrostomy tube was not coded or left blank;
2. Section K0710A Proportion of total calories the resident received through parenteral (also known as
intravenous [IV] nutrition, which refers to the delivery of nutrients intravenously, bypassing the digestive
system) or tube feeding was not coded or left blank; and,
3. Section K0710B Average fluid intake per day by tube feeding was not coded or left blank.
MDSN G confirmed the above coding assessments and stated the facility's registered dietitian (RD) was
the one who coded the mentioned MDS sections.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 6 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview with the director of nursing (DON) on 5/9/2025 at 8:40 a.m., DON confirmed Resident
158 had been on tube feeding since admission.
During an interview with the RD on 5/9/2025 at 9:32 a.m., RD confirmed she was the one who completed
Resident 158's MDS assessments' Section K - Swallowing/Nutritional Status. RD stated it was her error not
to code Resident 158's feeding tube, total calories received and the fluid intake. RD further stated the MDS
sections related to Resident 158's feeding tube should have been coded.
Review of the Long-Term Care Facility Resident Assessment Instrument (RAI - a guide for facility staff to
existing coding and transmission) 3.0 User's Manual Version 1.19.1, dated 10/2024, indicated, Coding Tip
for K0520B * Only feeding tubes that are used to deliver nutritive substances and/or hydration during the
assessment period are coded in K0520B. K0710: Percent Intake by Artificial Route. Item Rationale:
Health-related Quality of Life *Nutritional approached that vary from the [NAME], such as parenteral/IV or
feeding tubes, can diminish an individual's sense of dignity and self-worth as well as diminish pleasure from
eating .K0710A, Proportion of Total Caloris the Resident Received through Parental or Tube Feeding: Steps
for Assessment: 1. Review intake records within the last 7 days to determine actual intake through
parenteral or tube feeding routes. 2. Calculate proportion of total calories received through these routes
.Coding Instructions *Select the best response: 1. 25% or less 2. 26% to 50% 3. 51% or more .K0710B,
Average Fluid Intake per Day by IV or Tube Feeding: Steps for Assessment 1. Review intake records from
the last 7 days. 2. Add up the total amount of fluid received each day by IV and/or tube feedings only .Code
for the average number of cc per day of fluid the resident received via IV or tube feeding. Record what was
actually received by the resident, not what was ordered. Further review indicated, Item Rationale in Section
Z0400: Signatures of Persons Completing the Assessment .
* To obtain the signature of all persons who completed any part of the MDS. Legally, it is an attestation of
accuracy with the primary responsibility for its accuracy with the person selecting the MDS item response.
Each person completing a section or portion of a section of the MDS is required to sign the Attestation
Statement.
* Read the Attestation Statement carefully. You are certifying that the information you entered on the MDS,
to the best of your knowledge, most accurately reflects the resident's status. Penalties may be applied for
submitting false information.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 7 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to develop and implement comprehensive care plans that
included target symptoms, measurable objectives, and interventions for one of 35 sampled residents
(Resident 16) when there were no care plan developed for schizophrenia (chronic brain disorder that affects
how a person thinks, feels, and behaves).
The failure had the potential for the residents not attaining their highest practicable physical, mental, and
psychosocial well-being.
Finding:
During a review of Resident 16's clinical record indicated Resident 16 was admitted to the facility on [DATE]
with diagnosis including schizophrenia.
During a review of Resident 16's physician's order indicated an order dated 4/24/25 Aripiprazole
(Antipsychotic It can treat schizophrenia) 15 mg (milligram, unit of measure) give one tablet by mouth in the
morning for schizophrenia .
During a review of Resident 16's clinical record indicated there was no comprehensive care plan developed
for the resident's schizophrenia diagnosis.
During a concurrent interview and record review on 5/07/25 at 3:45 p.m., with the Director of Nursing
(DON), the DON reviewed Resident 16's care plan and she confirmed that there was no care plan
developed for schizophrenia diagnosis. The DON further stated any active diagnosis should have a care
plan.
During a review of the facility's policy and procedures titled, Care Plans, Comprehensive Person-Centered,
dated 2001, indicated, A comprehensive, person-centered care plan that includes measurable objectives
and timetables to meet the resident's physical, psychosocial and function needs is developed and
implemented for each resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 8 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide services according to
professional standards for two 11 sampled residents for medication administration (Residents 88 and 192)
when:
Residents Affected - Some
1. Licensed vocational nurse I (LVN I) provided the wrong nutritional supplement (Boost Plus - brand name
of the nutritional supplement) to Resident 88;
2. Registered nurse J (RN J) did not perform a push-pause method (or pulsatile flushing technique is a
method to flush IV [intravenous] and catheters, which involves rapidly injecting fluid into the line, pausing
briefly, then repeating the process) when flushing Resident 192's peripherally inserted central catheter
(PICC, long slender, flexible tube inserted into a peripheral vein, typically in the upper arm, and advanced
until the catheter tip terminates in the chest near the heart to obtain venous access) line with normal saline
(NS).
These failures had the potential to affect residents' care, health, and well-being.
Findings:
1. During medication administration observation on 5/7/2025 at 8:50 a.m., LVN I prepared all the
medications and the nutritional supplement for Resident 88. LVN I showed the carton of Boost Plus before
she entered Resident 88's room. Additional observation at 8:55 a.m., LVN I poured the whole carton of
Boost Plus in a cup and handed it to Resident 88. Resident 88 drank the supplement.
During a review of Resident 88's clinical record titled, Order Summary Report, dated 5/7/2025, it indicated
an order dated 4/10/2025, Ensure Plus two times a day for supplement. Further review indicated there was
no order for Boost Plus.
During a review of Resident 88's clinical record titled, Weight variance note, dated 4/6/2025, it indicated a
note from the registered dietitian (RD) which revealed Resident 88 had weight loss, PO [by mouth] has
been variable and not meeting needs. Would benefit from oral supplement to help meet needs. Hard to
meet needs d/t [due to] advanced age, medical status and variable po intake. Recommend: .1 can ensure
plus .
During a concurrent interview with LVN I and review of Resident 88's order summary report, LVN I
confirmed she gave Boost Plus to Resident 88 instead of Ensure Plus. LVN I stated the physician's order
was Ensure Plus.
During an interview with director of nursing (DON) on 5/9/2025 at 8:00 a.m., DON stated if the physician's
order was Ensure Plus, the nurse should have given Ensure Plus to Resident 88 instead of Boost Plus.
DON further stated, nurses should follow the physician's order.
2. During medication administration observation on 5/7/2025 at 9:37 a.m., inside Resident 192's room, RN
J flushed Resident 192's PICC line with 10 milliliters (ml - volume of measurement) of NS quickly, without
using the push-pause method on the syringe plunger.
During a follow-up interview with RN J on 5/7/2025 at 9:49 a.m., RN J confirmed the above observation and
stated he should have performed the push-pause method in flushing Resident 192's PICC line to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 9 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
prevent it from clogging.
Level of Harm - Minimal harm
or potential for actual harm
During an interview with DON on 5/9/2025 at 8:00 a.m., DON stated nurses should flush the PICC line with
the use of a flush and pause motion, in order to maintain the patency of the line.
Residents Affected - Some
During a review of an article titled, How to Flush a PICC Line or Tunneled Catheter, dated 5/2020,
indicated, Unclamp catheter. Begin flushing using a push-pause method on the syringe plunger. Push the
contents of the syringe into the catheter, leaving a small amount of fluid in the syringe.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 10 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure administration of enteral feeding (the
delivery of nutrients through a feeding tube directly into the stomach) was consistent with and followed
Physician's Order for one (Resident 51) out of three sampled residents when insufficient amount was
administered, and oral care was not done.
These failures had the potential to put Resident 51 at risk for dehydration, weight loss and infection.
Findings:
A review of Resident 51's clinical record indicated diagnoses of dysphagia following nontraumatic
intracerebral hemorrhage (difficulty of swallowing after a stroke), hemiplegia and hemiparesis following
nontraumatic intracerebral hemorrhage affecting right dominant side (complete paralysis and weakness on
right side of the body after a stroke), aphasia following nontraumatic intracerebral hemorrhage (difficulty to
speak, understand and write language after a stroke), and type 2 diabetes mellitus without complications
(high levels of blood sugar).
A review of Resident 51's Minimum Data Set (MDS - a federally mandated resident assessment tool)
assessment dated [DATE], indicated Resident 51's brief interview for mental status (BIMS, a tool used to
assess cognition [knowing, learning, and understanding things]) score was 6 (a score of 0 to 7 indicates
severe cognitive impairment, 8-12 moderate impairment, 13-15 patient is cognitively intact).
A review of Resident 51's Physician's Orders indicated, NPO [nothing by mouth] diet ordered on 8/29/23,
Enteral Feed order every shift tube feeding formula: Jevity 1.2 @ 75 ml/hr [milliliter/hour, unit of
measurement] via feeding pump continuous x 20 hours/day to provide 1500 ml, 1800 kcal [kilocalorie, unit
of measurement] ordered on 10/23/23 and Enteral [pertaining to stomach]- License Nurse to ensure: oral
care every shift ordered on 10/22/23.
During a concurrent observation and interview on 5/7/25 at 9:10 a.m. with the Director of Nursing (DON) at
Resident 51's bedside, the DON verified Resident 51 had whitish buildup in the inner corner of the mouth
and the tongue. The DON also verified the presence of tartar (hardened dental plaque that can form on
your teeth, both above and below the gum line) around Resident 51's teeth. The DON verified Resident 51's
feeding tube set was disconnected, and the level of the feeding solution was 1200 ml. The label of the tube
feeding set indicated it was started on 5/6/25 at 5:30 p.m.
During a concurrent observation and interview on 5/7/25 at 9:24 a.m. with Certified Nurse Aide (CNA) M,
CNA M verified there was no toothbrush for Resident 51 at bedside. CNA M showed lemon glycerin swab
sticks (a medical swab with a lemon-flavored, glycerin-soaked tip, designed to help relieve dry mouth and
provide temporary relief from minor oral discomfort) and foam-tipped swab sticks and stated those were
used to clean Resident 51's mouth. CNA M stated she had not given oral care to Resident 51 yet that
morning.
During a concurrent observation and interview on 5/7/25 at 9:28 a.m. with Licensed Vocational Nurse (LVN)
N, LVN N stated Resident 51's tube feeding was stopped at 7:30 a.m. LVN N verified Resident 51's whitish
build up in the mouth.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 11 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent observation and interview on 5/7/25 at 3:44 p.m. at Resident 51's bedside with LVN P,
LVN P stated she was Resident 51's nurse for the afternoon shift. LVN P verified Resident 51's feeding tube
was disconnected and was turned off. LVN P also verified Resident 51's feeding solution level was a little
under 1100 ml.
During a concurrent interview and record review on 5/7/25 at 3:50 p.m. with LVN N, LVN N stated she ran
Resident 51's enteral feeding for a total of four hours during her morning shift. LVN N verified Resident 51's
Physician Order for enteral feeding was 75 ml/hr for 20 hours per day for a total of 1500 ml. LVN N stated
there was no documentation for the specific amount of enteral feeding administered for Resident 51.
During a concurrent interview and record review on 5/7/25 at 4:08 p.m. with Registered Nurse (RN) D and
Assistant Director of Nursing (ADON) E, RN D and ADON E verified Resident 51's Physician's order for
enteral feeding. RN D and ADON E verified there was no hourly, per shift or daily documentation and
monitoring of Resident 51's enteral feeding intake amount.
During a concurrent interview and record review on 5/8/25 at 3:18 p.m. with the DON, the DON verified
Resident 51's Physician Order for Enteral Feeding and NPO. The DON stated nurses should have checked
the level of remaining enteral feeding solution during their report at the change of shift. The DON verified
there was no monitoring for the accurate amount of enteral feeding solution administered for Resident 51.
The DON stated it should have been accurately documented. The DON also stated Resident 51 was at risk
for dehydration, weight loss and any change of condition due to inadequate monitoring of enteral feeding.
During a concurrent interview and record review on 5/9/25 at 9:54 a.m. with Registered Dietician (RD), RD
verified Resident 51's Physician's Order for enteral feeding and NPO. RD also verified there was no
accurate monitoring and documentation of the amount of enteral feeding solution in milliliter administered to
Resident 51. RD stated Resident 51 did not receive sufficient amount of enteral feeding as ordered by
physician on 5/7/25.
A review of facility's undated policy and procedure (P&P) entitled Enteral Tube Feeding via Continuous
Pump, the P&P indicated, .Documentation: The person performing this procedure should record the
following information in the resident's medical record: .3. Amount and type of enteral feeding. 4. The
average fluid intake per day .
A review of facility's policy and procedure (P&P) entitled Enteral Tube Feeding via Continuous Pump
revised November 2018, the P&P indicated, .3. The dietician, with input from the provider and nurse: .b.
Determines whether the resident's current intake is adequate to meet his or her nutritional needs .9. The
nursing staff and provider monitor the resident for signs and symptoms of inadequate nutrition .15. Staff
caring for residents with feeding tubes are trained on how to recognize and report complications relating to
the administration of enteral nutrition products, such as: .b. inadequate nutrition .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 12 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to ensure that a proper treatment
services for oxygen (O2, a colorless, odorless gas) therapy was provided for one of four sampled residents
(residents on oxygen therapy) when Resident 139 did not receive the correct flow of oxygen administration.
Residents Affected - Few
This deficient practice had the potential for Resident 139 to have complication related to improper treatment
while receiving O2 therapy.
Findings:
During an observation on 5/5/2025 at 8:24 a.m., inside Resident 139's room, Resident 139 was observed
having breakfast in bed and with O2 therapy at 1.5 liters per minute (lpm) thru (via) a nasal cannula (NC - a
small plastic tube, which fits into the person's nostrils for providing supplemental oxygen).
During a concurrent observation and interview with licensed vocational nurse B (LVN B) on 5/6/2025 at
3:57 p.m., inside Resident 139's room, Resident 139 was observed in bed with O2 therapy at 1.5 lpm via
NC. LVN B confirmed the oxygen flow was at 1.5 lpm.
During a concurrent interview with LVN B and record review of Resident 139's oxygen order on 5/6/2025 at
4:09 p.m., LVN B confirmed the oxygen flow rate for Resident 139 was supposed to be at 1 lpm as ordered.
LVN B stated they should have followed the doctor's order for oxygen therapy which was at 1 lpm and not at
1.5 lpm.
Review of Resident 139's clinical record titled, admission Record, dated 5/7/2025, indicated Resident 139
was admitted to the facility with diagnoses including chronic obstructive pulmonary disease (COPD-a
chronic lung disease causing difficulty in breathing), other asthma (inflammatory disease of the airway that
often causes wheezing, coughing, and shortness of breath), and unspecified diastolic (congestive) heart
failure (CHF-a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting
in leg swelling).
During an interview with the director of nursing (DON) on 5/9/2025 at 1:04 p.m., DON stated nurses should
review the doctor's order first before they administer the oxygen to the resident. DON further stated nurses
should follow the doctor's order related to oxygen therapy and they should sit down to see the oxygen
regulator at an eye level to administer the correct oxygen flow rate.
During a review of the facility's policy and procedure titled, Oxygen Administration, date revised 10/2010,
indicated, Verify that there is a physician's order for this procedure. Review the physician's orders or facility
protocol for oxygen administration .Adjust the oxygen delivery device so that it is comfortable for the
resident and the proper flow of oxygen is being administered.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 13 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0700
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a
resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed
consent; and (4) Correctly install and maintain the bed rail.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the proper use of side or bed rails
(adjustable rigid bars attached to the side of a bed) for one of 35 sampled residents (Resident 57) resident
who used side or bed rails when there was no physician's order for bilateral (both) quarter upper bed rails
prior to installing the bed rails, the care plan for bilateral quarter upper bed rails was not developed in a
timely manner, and the informed consent for bilateral quarter upper bed rails was not obtained prior to
installing the bed rails.
These failures had the potential risk for injuries to the Resident 57.
During an observation in Resident 57's room on 5/5/25 at 9:44 a.m., Resident 57's bed observed with
bilateral quarter upper bed rails were up.
During a review of Resident 57's clinical record indicated Resident 57 was admitted to the facility on [DATE]
with diagnosis including Alzheimer's disease (a progressive disease that destroys memory and mental
functions).
During a review of Resident 57's clinical record titled Bed Rail and Entrapment Risk
observation/Assessment, effective date 3/5/25, indicated in A. section I bed Rail use 1. Are bed Rails
currently in use? a. Yes. 2. If yes, Bed Rail type in use: d. Quarter Rail(s). 2.b Bed Rails Location a. Left
Upper, c. Right upper. 2c. Bed Rail(s) are in use: a. At all times when resident is in bed to enhance mobility.
3. Are Bed Rails being considered for use? a. yes .
During a review of Resident 57's order summary report dated 5/7/25 at 16:05:29 PT (Pacific Time Zone)
indicated there were no orders for bilateral upper quarter bed rails.
During a review of Resident 57's clinical record indicated there were no care plans developed for the use of
bilateral quarter upper bed rails.
During a concurrent observation and interview inside Resident 57's room on 5/9/25 at 2:43 p.m., with
Assistant Director of Nursing E (ADON E), she confirmed Resident 57's has bilateral quarter upper bed
rails in use, ADON E stated prior to installing bed rails they should have a consent, assessment, physician
order, and care plan.
During a concurrent interview and record review on 5/9/25 at 2:50 p.m., with ADON E, she reviewed
Resident 57's physician order for bed rails, dated 5/9/25 and a care plan, dated 5/9/25. ADON E confirmed
the order and care plan was just made today 5/9/25. ADON E further stated they must have physician order
prior to installing the bed rails and right away after installing they have to develop a bed rails care plan.
During a review of Resident 57's clinical record indicated consent for bilateral quarter upper bed rails, dated
5/9/25.
During a concurrent interview and record review on 5/9/25 at 3:14 p.m., with the Director of Nursing (DON)
the DON stated confirmed consent was just today 5/9/25 signed by Resident 57's husband.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 14 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0700
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of facility's policy and procedure (P&P) titled, Bed Safety and Bed Rails dated 2001, the
P&P indicated, .8. Before using bed rails for any reason, the staff shall inform the resident or representative
about the benefits and potential hazards associated with bed rails and obtain informed consent. The
following information will be included in the consent: a. The assessed medical needs that will be addressed
with the use of bed rails; b. The resident's risks from the use of bed rails and how these will be mitigated; c.
The alternatives that were attempted but failed to meet the resident's needs; and d. The alternatives that
were considered but not attempted and the reasons .
During a review of the facility's policy and procedures titled, Care Plans, Comprehensive Person-Centered,
dated 2001, indicated, A comprehensive, person-centered care plan that includes measurable objectives
and timetables to meet the resident's physical, psychosocial and function needs is developed and
implemented for each resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 15 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on interview and record review, the facility failed to ensure an account of all controlled drugs
(medications with high potential for abuse and addiction) was maintained and reconciled for four of six
randomly selected residents (Residents 137, 3, 135, and 16) when:
1. Nursing staff signed out the controlled drugs from the Controlled Substance Accountability Sheet (CSAS
- an inventory sheet that keeps record of the usage of controlled medications) but did not document on the
Medication Administration Record (MAR - a daily documentation record used by a licensed nurse to
document medications and treatments given to a resident) to indicate the controlled medications were
given to the resident (Residents 16).
2. Nursing staff documented in resident's MAR that indicated the controlled medications were given but did
not document or sign out in resident's CSAS to indicate the controlled medications were taken out of the
narcotic box (Residents 3, 135, and 137).
These failures had the potential for misuse or diversion of controlled medications.
Findings:
1. Review of Resident 16's order summary report, it indicated an order dated 3/10/2025,
hydrocodone-acetaminophen [brand name: Norco, a potent controlled medication for pain] 10-325 milligram
(mg - unit of measurement) to give one tablet by mouth every 4 hours as needed for pain scale of 6-10
(severe pain).
Review of the CSAS for Resident 16's hydrocodone-acetaminophen 10-325 mg and April MAR, indicated
on 4/20/2025 at 5:00 a.m., one tablet of hydrocodone-acetaminophen 10-325 mg was signed out by a
nursing staff, but it was not documented on the MAR as given to Resident 16.
During a concurrent interview and record review on 5/8/2025 at 1:05 p.m., with the director of nursing
(DON), DON reviewed CSAS for Resident 16's hydrocodone-acetaminophen 10-325 mg and April MAR
and confirmed one tablet of hydrocodone-acetaminophen 10-325 mg was not documented on the MAR
around the time it was signed out on 4/20/2025 at 5:00 a.m.
2a. Review of Resident 3's order summary report, it indicated an order dated 3/28/2025,
HYDROcodone-Acetaminophen Oral Tablet 5-325 MG (Hydrocodone-Acetaminophen) Give 1 tablet by
mouth every 8 hours as needed for moderate to severe pain.
Review of Resident 3's MAR for April and May 2025 and CSAS for hydrocodone-acetaminophen 5-325 mg,
indicated one tablet of hydrocodone-acetaminophen 5-325 mg was documented as given in MAR on
4/24/2025 at 4:26 p.m. and on 5/4/2025 at 9:38 a.m., but they were not signed out on Resident 3's CSAS.
During a concurrent interview and record review on 5/8/2025 at 1:02 p.m., with the DON, DON reviewed
Resident 3's MAR for April/May 2025 and CSAS for Resident 3's hydrocodone-acetaminophen 5-325 mg
and confirmed one tablet of the controlled medication was documented as given in the MAR on 4/24/2025
at 4:26 p.m. and one tablet on 5/4/2025 at 9:38 a.m. but were not signed out in CSAS. DON stated
resident's controlled medications were dispensed from their Automated Dispensing Unit (ADU - a
medication packaging system that stores bulk oral solid medications in canisters and packages), and once
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 16 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
nurses took out some controlled medications, they should document the quantity dispensed from ADU and
the amount administered to residents on CSAS. DON confirmed there were no other CSAS found for
Resident 3's hydrocodone-acetaminophen 5-325 mg.
2b. Review of Resident 135's order summary report, it indicated an order dated 2/20/2025, Tramadol
Hydrochloride (HCl) (brand name: Ultram - a controlled medication used for short term relief of moderate to
severe pain) 50 mg, Give 1 tablet by mouth every 6 hours as needed for moderate pain.
Review of Resident 135's MAR for April 2025 and CSAS for Tramadol HCl 50 mg, indicated one tablet of
Tramadol HCl 50 mg was documented as given in MAR on 4/1/2025 at 8:19 a.m. and one tablet at 6:04
p.m., but they were not signed out on Resident 135's CSAS.
During a concurrent interview and record review on 5/8/2025 at 1:10 p.m., with the DON, DON reviewed
Resident 135's MAR for April 2025 and CSAS for Resident 135's Tramadol HCl 50 mg and confirmed one
tablet of the controlled medication were documented as given on 4/1/2025 at 8:19 a.m. and 1 tablet at 6:04
p.m. but were not signed out in CSAS. DON confirmed there were no other CSAS found for Resident 135's
Tramadol HCl 50 mg.
2c. Review of Resident 137's order summary report, it indicated an order on 4/16/2025,
hydrocodone-acetaminophen 5-325 mg, Give 1 tablet by mouth every 6 hours as needed for Severe pain .
During a controlled substance count and interview with licensed vocational nurse Q (LVN Q) on 5/5/2025 at
3:12 p.m., LVN Q reviewed Resident 137's CSAS for hydrocodone-acetaminophen 5-325 mg and confirmed
it indicated the quantity remaining was three of the hydrocodone-acetaminophen 5-325 mg tablets but the
actual count of the controlled medication in the box was two tablets. LVN Q stated she took one tablet at
around 1:30 p.m. for Resident 137's pain but forgot to sign it out in Resident 137's CSAS. LVN Q stated the
controlled medication should be signed out from Resident 137's CSAS and signed as given in the MAR as
soon as the resident took the medication.
During a review of the facility's policy and procedure titled, Controlled Substances, date revised 11/2022,
indicated, The facility complies with all laws, regulations, and other requirements related to handling,
storage, disposal and documentation of controlled medications .If the count is correct, an individual resident
controlled substance record is made for each resident who will be receiving controlled substance .This
record contains: a. name of the resident; b. name and strength of the medication; c. quantity received; d.
number on hand; .i. time of administration; .k. signature of nurse administering medication. Dispensing and
Reconciling Controlled Substances 1. Controlled substance inventory is monitored and reconciled to
identify loss or potential diversion in a manner that minimizes the time between loss/diversion and
detection/follow-up. 2. The system of reconciling the receipt, dispensing and disposition of controlled
substances includes the following: a. Records of personnel access and usage; b. Medication administration
records .3. Nursing staff count controlled medication inventory at the end of each shift, using these records
to reconcile the inventory count.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 17 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility had a medication error rate of 9.68% when
three medication errors were observed out of 31 opportunities during medication administration for three of
11 residents (Residents 9, 193, and 79) when:
Residents Affected - Some
1. Resident 9 received the second dose of albuterol sulfate (an inhaler used to treat or prevent
bronchospasm, or narrowing of the airways in the lungs) inhalation (or puff, the act of taking a substance
into the body by breathing) without having to wait for one minute for first inhalation to be fully absorbed by
the lungs;
2. Resident 193 received three puffs of budesonide -formoterol fumarate dihydrate (it is a combination of
medications used to treat asthma [inflammatory disease of the airway that often causes wheezing,
coughing, and shortness of breath] and chronic obstructive pulmonary disease [COPD, a long-lasting lung
disease]) inhalation instead of two puffs as ordered by the physician; and
3. Resident 79 received five different medications through his gastrostomy tube (or G-tube, a tube inserted
through the abdomen that delivers nutrition and medications directly to the stomach) without water flushes
in between medications.
These failures resulted in residents not receiving medications as prescribed and had the potential to result
in residents not receiving the full therapeutic benefit of their medications or experiencing negative health
outcomes.
Findings:
1. During a medication administration observation on 5/7/2025 at 12:30 p.m., inside Resident 9's room,
Resident 9 was seated on her wheelchair and licensed vocational nurse I (LVN I) instructed Resident 9 to
take one puff of albuterol sulfate inhalation. Resident 9 took one puff of the medication and after 10
seconds, LVN I continued to administer one more puff of the medication.
During an interview with LVN I on 5/7/2025 at 12:35 p.m., LVN I stated she could give the second puff once
resident exhaled. LVN I asked, is there a time interval for the second puff?
Review of Resident 9's medical record indicated a physician's order dated 6/24/2022 of albuterol sulfate, 2
puff inhale orally four times a day for SOB [shortness of breath] .
During an interview with the director of nursing (DON) on 5/8/2025 at 1:56 p.m., DON stated she did not
indicate the time interval in between two puffs of inhalers when she did her in-service with nurses.
During a review of National Heart, Lung, and Blood Institute Publication Number 21-HL-8165 titled, HOW
TO USE A METERED-DOSE INHALER, dated 10/2021, indicated, .If your plan says to take more than 1
puff of medicine, wait 1 minute between puffs .
During a review of the facility's undated policy and procedure titled, Administering Medications through a
Metered Dose Inhaler, indicated, Repeat inhalation, if ordered. Allow at least one (1) minute between
inhalations of the same medication .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 18 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
2. During a medication administration observation on 5/8/2025 at 8:36 a.m., inside Resident 193's room,
registered nurse R (RN R) handed the budesonide -formoterol fumarate dihydrate inhaler to Resident 193
who was sitting at the edge of the bed. RN R did not provide instructions to Resident 193 on how to use the
inhaler, and Resident 193 was observed to self-administer three puffs of the inhaler.
During an interview with RN R on 5/8/2025 at 8:40 a.m., RN R confirmed the above observation and stated
she should have given Resident 193 instructions first on how to use the inhaler and how much she needed
to self-administer before she handed the inhaler to Resident 193. RN R confirmed Resident 193 had an
extra dose of the inhaler.
During an interview with DON on 5/8/2025 at 1:56 p.m., DON stated nurses should have to explain what
they were giving and the dosage of the inhaler before they provide the inhaler to residents who could
self-administer.
Review of Resident 193's medical record indicated an order dated 4/29/2025 of budesonide-formoterol
fumarate dihydride, 2 inhalation inhale orally one time a day for asthma.
During a review of the facility's undated policy and procedure titled, Administering Medications through a
Metered Dose Inhaler, indicated, The purpose of this procedure is to provide guidelines for the safe
administration of inhaled medications . Confirm the identity of the resident. Explain the procedure to the
resident.
During a review of the facility's policy and procedure titled, Administering Medications, date revised 4/2019,
indicated, The individual administering the medication checks the label THREE (3) times to verify the right
resident, right medication, right dosage, right time and right method (route) of administration before giving
the medication.
3. During a medication administration observation on 5/8/2025 at 9:21 a.m., inside Resident 79's room,
licensed vocational nurse S (LVN S) went inside the room with Resident 79's five different medications:
Famotidine (a medication that reduces the amount of acid produced in the stomach) 20 milligram (mg, unit
of measurement) one tablet, Aspirin (a drug that reduces pain, fever, inflammation and blood clotting) 81
mg one tablet, Senna (a laxative, derived from the Senna plant (a type of Cassia), used to relieve
constipation) 8.6 mg two tablets, Doxepin HCl (a hydrochloride salt form of antidepressant [a drug that
treats depression] medication, it can also be used to treat chronic hives) two capsules and levetiracetam
(common brand: Keppra, anticonvulsant - it can treat seizures) oral solution 7.5 milliliter (ml, volume of
measurement). LVN S prepared the medications for G-tube administration. Each medication was separated
into five medication cups. LVN S checked the G-tube placement, flushed it with 30 ml of water, then LVN S
started to pour each medication one at a time without flushing in between medications with water.
During an interview with LVN S on 5/8/2025 at 9:57 a.m., LVN S confirmed the above observation and
stated they were taught to just mix the diluted medication with extra five ml of water in order not to clog.
LVN S further stated they never flushed the G-tube with water in between multiple medication
administration.
During an interview with DON on 5/8/2025 at 2:00 p.m., DON stated she was not sure if nurses had to flush
the G-tube with water in between multiple medication administration.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 19 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility's undated policy and procedure titled, Administering Medications through an
Enteral Tube, indicated, The purpose of this procedure is to provide guidelines for the safe administration of
medications through an enteral tube . If administering more than one medication, flush with 15 ml warm
purified water (or prescribed amount) between medications.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 20 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure medications were properly stored and
labeled in two of four medication rooms and in four of seven medication carts when: Multiple opened
inhalers, medications, and nasal sprays did not have an appropriate label of resident's named in the bottle
or inhaler; [NAME]-dose vials were not labeled with open dates, or with an accurate expiration date, or
being used past their discard dates; Opened or used eyedrops did not have a readable resident's name or
had an unreadable open and expiration date; Multiple expired home medications were still stored in
residents' overflow bin together with other medications that were still within the used by date; An expired
over the counter (OTC) medication was still stored with other new OTC medications; and discontinued
controlled medications (medications that the use and possession of are controlled by the federal
government) and antibiotics (medications that fight bacterial infections) were still stored in the narcotic
(controlled medications) box inside the medication carts. Also, one of the two medication refrigerators had
discontinued resident's eye drops.
These failures had the potential for residents to receive outdated and/or ineffective medications which could
result in the residents not receiving the full benefit of the medications and negative health outcomes. The
deficient practice had the potential for possible diversion of controlled medications.
Findings:
1. During an inspection of Station 3 Medication Room on 5/5/2025 at 10:37 a.m. with both assistant director
of nursing T (ADON T) and licensed vocational nurse U (LVN U), the following were identified and
confirmed with ADON T and LVN U:
a. An eyedrop gentamicin sulfate (medication used to treat eye infections) for Resident 97 had a label
indicated it was delivered on 12/9/2024 and confirmed discontinued on 12/19/2024 was still stored in the
medication refrigerator. ADON T stated weekend nurses should check the medication rooms and
medication refrigerators for any expired or discontinued medications. ADON T further stated discontinued
medications should have been removed from the medication refrigerator and discarded.
b. Resident 36's medication from home (26 bottles) were expired and still stored together with Resident 36's
medications that were still within the used by date bin:
* Clopidogrel bisulfate (common brand: Plavix), it can prevent stroke, heart attack, and other heart
problems) 75 milligrams (mg, unit of measurement): 5 bottles. Each bottle had indicated an expiration (exp)
dated 3/5/2025; 4/16/2025; 3/18/2025; 4/1/2025; and 4/16/2025.
* Famotidine 40 mg tablets (medication used to treat ulcers of the stomach and intestines and to prevent
intestinal ulcers): 3 bottles. Each bottle had indicated an exp dated 3/5/2025; 4/1/2025; and 4/16/2025.
*FeroSul 325 mg (an iron supplement to treat or prevent low blood levels of iron) 4 bottles. Each bottle had
indicated an exp dated 3/5/2025; 4/16/2025; 4/1/2025; and 4/16/2025.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 21 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
*Tamsulosin hydrochloride (medication used to treat men with symptoms of an enlarged prostate [a gland
that produces some of the fluid that carries sperm]) 0.4 mg : 5 bottles Each bottle had indicated an exp
dated 4/16/2025; 3/18/2025; 3/5/2025; 4/1/2025; and 4/16/2025.
* Sodium chloride (used to prevent or treat sodium deficiency) 1 gram: 4 bottles. Each bottle had indicated
an exp dated 4/16/2025; 3/5/2025; 4/1/2025; and 4/16/2025.
* Sertraline hydrochloride (a type of antidepressant used to treat depression and sometimes panic attacks)
25 mg: 4 bottles. Each bottle indicated an exp dated 4/16/2025; 3/18/2025; 4/1/2025; and 4/16/2025.
* Rosuvastatin calcium 10 mg (medication used to lower cholesterol): 1 bottle with exp dated 4/16/2025.
LVN U stated Resident 36's expired medications should have been discarded in the expired or discontinued
medication bin.
2. During an inspection of Station 1 Medication Room on 5/5/2025 at 11:38 a.m. with registered nurse D
(RN D), an over OTC medication, Aspirin 325 mg with label indicated an expiration date of 4/2025 was
observed stored together with the other new OTC medications. RN D confirmed the above observation and
stated the expired OTC medication should have been discarded. RN D stated nurses should check the
expiration date of medications stored inside the medication room every Saturday and Sunday.
3. During an inspection of Station 2 Medication Cart on 5/5/2025 at 2:41 p.m. with licensed vocational nurse
Q (LVN Q), the following were identified and confirmed with LVN Q:
a. A bottle of clotrimazole topical solution (used to treat fungal infection that causes red scaly rash on
different parts of the body) for Resident 156 did not have a label in the the bottle indicated Resident 156's
name and instruction on how to use the medication;
b. Another antifungal medication for Resident 156, clotrimazole cream did not have a label on the tube to
indicate the medication was for Resident 156;
c. Resident 107's inhaler, Breo Ellipta inhalation (used to treat asthma [inflammatory disease of the airway
that often causes wheezing, coughing, and shortness of breath] and chronic obstructive pulmonary disease
[COPD - a long-lasting lung disease]) did not have a label of Resident 107's name taped in the inhaler
itself;
d. The narcotic box still stored discontinued medications:
* Lacosamide (used to control seizures) 100 mg - 1 tablet
* Resident 57's Norco (generic name: hydrocodone-acetaminophen, a potent controlled medication for
pain)
5/325 mg - 1 tablet
* Resident 16's linezolid (an antibiotic medication) 600 mg - 1 tablet
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 22 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
* Norco 5/325 mg - 2 tablets
Level of Harm - Minimal harm
or potential for actual harm
* Buprenorphine-Naloxone (a combination medication used to treat opioid use disorder) sub 2-05 mg - 7
tablets
Residents Affected - Some
* Resident 41's antibiotic, Cephalexin 500mg - 1 capsule
All these medication had Controlled Substance Accountability Sheet (CSAS - an inventory sheet that keeps
record of the usage of controlled medications) which indicated the last time the medications were signed
out was 4/2025.
LVN Q stated nurses should have given discharged controlled medications to the director of nursing (DON)
and should not be stored in the narcotic box.
4. During an inspection of Medication Cart 4 for Station 3 on 5/5/2025 at 3:20 p.m. with licensed vocational
nurse V (LVN V) and licensed vocational nurse W (LVN W), the following were identified and confirmed with
both nurses:
a. An azelastine eye drop (used to treat itchy eyes) had a label of unreadable open and expiration date;
b. A bottle of Minoxidil external solution (topical medication used to treat hair loss) did not have a label of
resident's name on the bottle;
c. Systane lubricant eye drops did not have a readable label on the bottle;
d. Opened or used insulin Lispro (a fast acting insulin used to lower blood sugar) injection did not have a
label of date opened;
e. Propionate nasal spray (used to relieve symptoms of allergies such as sneezing, runny nose, and itchy
nose) had no label in the bottle of resident's name;
f. 24-hour allergy nasal spray had no label on the bottle of resident's name; and
g. The narcotic box still had tramadol (a synthetic opioid analgesic used to treat moderate to severe pain)
50 mg - 2 tablets of resident transferred to the hospital.
Both LVN V and LVN W stated discontinued narcotics should have been given to the DON.
5. During an inspection of Medication Cart 6 for Station 4 on 5/5/2025 at 3:58 p.m., with licensed vocational
nurse X (LVN X), the Ipatropium nasal solution (a medication used to relieve runny nose) had a label
indicated the open date was 3/31/2025 and an expiration date of 4/31/2025 was still stored in Medication
Cart 6. LVN X confirmed the nasal solution was expired and should have been discarded. LVN X stated the
medication was a routine order and the resident was still getting it.
6. During an inspection of Medication Cart 1 for Station 1 on 5/5/2025 at 4:28 p.m., with licensed vocational
nurse Y (LVN Y), the following were identified and confirmed with LVN Y:
a. The Bisacodyl (a medication used to treat constipation)10 mg tablet indicated in the box an
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 23 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
expiration date of 2/2025. LVN Y stated the expired Bisacodyl should not be stored in the medication cart
and should have been discarded;
b. Resident 100's Lantus insulin (long acting insulin, used to manage high blood sugar level in people with
diabetes) in a vial was observed to have an open date label indicated 4/5 and exp date 5/4. LVN Y stated
Lantus insulin was good for 28 days once opened. LVN Y confirmed the label was incorrect, the exp date
should have been 5/3 and stated it should have been discarded; and
c. Resident 181's Lantus insulin in a vial was observed to have an open date label indicated 4/2 and exp
date 4/30. LVN Y stated it should have been discarded.
During an interview with DON on 5/8/2025 at 1:37 p.m., DON stated the following : all discontinued and
expired medications should have been placed in the discontinued or expired medication box inside the
medication room; resident's overflow home medications should be checked by nurses; central supply staff
should check the OTC medication for the expiration date; and for discontinued antibiotics, nurse should
have placed them in the discontinued medication bin. DON confirmed she collected all discontinued
controlled substances every Friday and she did not get the chance to collect them yet. DON stated all
nurses should discard expired medications.
During a review of the facility's undated policy and procedure titled, Medication Labeling and Storage,
indicated, It the facility has discontinued, outdated or deteriorated medications or biologicals, the
dispensing pharmacy is contacted for instructions regarding returning or destroying these items. Labeling of
medications and biologicals dispensed by the pharmacy is consistent with applicable federal and state
requirements and currently accepted pharmaceutical practices. The medication label includes, at minimum:
a. medication name (generic and/or brand);
b. prescribed dose;
c. strength;
d. expiration date, when applicable;
e. resident's name .
For over the counter (OYC) medications in bulk containers .the label contains: .expiration date. Mutidose
vials that have been opened or accessed (e.g., needle punctured) are dated and discarded within 28 days
unless the manufacturer specifies a shorter or longer date for the open vial .
During a review of the facility's policy and procedure titled, Controlled Substances, date revised 11/2022,
indicated, Controlled substances remaining in the facility after the order has been discontinued or the
resident has been discharged are securely locked in an area with restricted access until destroyed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 24 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, interview, and record review, the facility failed to ensure that one of 35 sampled
residents (Resident 160) received the planned menu meal or the food alternative, as indicated on the
posted menu and consistent with the resident's preferences. As a result, Resident 160 did not receive the
correct food items on multiple occasions.
Findings:
A review of Resident 160's Minimum Data Set (MDS, a resident assessment and care screening) dated
4/2/25, indicated a Brief Interview for Mental Status (BIMS, a brief screening tool used to assess thinking
and memory) score of 15. A BIMS score of 13-15 indicates intact cognition (suggests no significant
impairment in thinking, reasoning, memory, and problem solving).
During a dining observation and concurrent interview on 5/5/25 at 1:23 p.m. in Resident 160's room, the
resident's meal tray contained a beef patty and salad. Resident 160 confirmed the food items and stated he
had received the same meal the day before. Resident 160's tray ticket documented a dislike of all pork.
Resident 160 also reported that, several days earlier, he had requested barbecue chicken from the
alternative menu but instead received two chicken nuggets. Observation of other residents showed they
were served soft tacos and salad.
During a follow-up interview on 5/6/25 at 3:15 p.m., Resident 160 stated he had not requested an
alternative for lunch on 5/5/25. Resident 160 reviewed the facility's weekly menu, which listed soft tacos and
salad. Resident 160 stated he likes soft tacos and should have received that meal instead of the repeated
patty from the previous day.
During an interview and concurrent review of the posted Spring menu and alternative meal options, on
5/6/25 at 3:30 p.m., the dietary manager (DM) confirmed the soft tacos on 5/5/25 were made with beef, not
pork. The DM acknowledged that Resident 160 received a vegetable patty, not the planned menu item, and
confirmed that no alternative had been requested. The DM reviewed the posted alternatives and verified
that barbecue chicken was listed, but chicken nuggets were not. The DM stated Resident 160 should have
received the requested barbecue chicken.
During a follow-up interview at 3:50 p.m., the DM said she spoke with Resident 160, confirmed it was a
kitchen error, and stated she would conduct in-service training for dietary staff on following the planned
menu and honoring resident preferences.
A review of the facility's policy titled Menu, revised October 2008, indicated that menus shall: a) meet the
nutritional needs of residents; b) be prepared in advance; and c) be followed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 25 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
Based on observation, interview and record review the facility failed to ensure clinical records were
accurately and timely documented for two sampled residents (Resident 86 and Resident 595) when:
Residents Affected - Some
1. Resident 86's Discharge Order and Progress Notes were documented late.
2. Resident 595's Interdisciplinary Team Meeting (IDT, involves various healthcare professionals
collaborating to plan and coordinate a resident's care) notes were documented late.
These failures resulted in an inaccurate presentation of information.
Findings:
1. A review of Resident 86's medical record indicated a discharge date of 4/28/25.
A review of Resident 86's progress notes indicated, Physician Notification of Discharge, Ombudsman
Notification of Discharge and IDT Meeting notes were documented on 5/5/25.
A review of Resident 86's Physician Orders indicated, order for discharge was created on 5/5/25.
During a concurrent interview and record review on 5/6/25 at 3:50 p.m. with Case Manager (CM) O, CM O
verified Resident 86 was discharged on 4/28/25. CM O also verified the Notice of Proposed Discharge form
was sent to the Ombudsman on 4/25/25 and IDT meeting was done on 4/23/25. CM O also verified
Physician Order for discharge was given on 4/25/25. CM O stated she overlooked Physician's Order for
discharge, and she was running behind on documentation.
A review of facility's policy and procedure (P&P) entitled, Charting and Documentation revised July 2017
indicated, All services provided to the resident, progress toward the care plan goals, or any changes in the
resident's medical, physical, functional, or psychosocial condition, shall be documented in the resident's
medical record .
2. A review of Resident 595's medical record indicated a discharge date of 1/28/25.
A review of Resident 595's Progress Notes indicated, IDT meeting notes were documented on 5/5/25.
During a concurrent interview and record review on 5/6/25 at 3:50 p.m. with Case Manager (CM) O, CM O
verified Resident 86 was discharged on 1/28/25. CM O also verified Resident 595's IDT meeting was done
on 1/23/25.
During an interview on 5/8/25 at 4:17 p.m. with the Social Services Director (SSD), SSD stated IDT meeting
documentation was usually done after the meeting.
A review of facility's policy and procedure (P&P) entitled, Charting and Documentation revised July 2017
indicated, All services provided to the resident, progress toward the care plan goals, or any changes in the
resident's medical, physical, functional, or psychosocial condition, shall be documented in the resident's
medical record .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 26 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure staff implemented proper infection
control practices when:
Residents Affected - Many
1. Staff did not use proper gloving technique during a wound dressing change when hand hygiene was not
properly performed for Resident 13;
2. Resident 54's urine drainage bag was not covered with a protective bag and was not kept off the floor;
3. Residents' used basins, bed pans and a urinal were unlabeled and stored on top of residents' bathroom
toilet tank and under the bathroom sink beside a garbage container;
4. Registered nurse Z (RN Z) used contaminated (something has become impure or unsuitable due to
contact with something unclean, harmful, or undesirable) gloves to administer Resident 151's eye drops to
both eyes;
5. Registered nurse J (RN J) placed Resident 192's antibiotic (a medication used to treat bacterial
infections) bag, intravenous tubing (IV, a soft, flexible tube used to administer medication or fluids through
the vein), alcohol swabs, and normal saline (solution of salt and water) in a syringe on top of Resident 192's
overbed table with visible beverage and food stains without wiping the table or placement of a protective
sheet;
6. Licensed vocational nurse I (LVN I) wiped the used glucometer (an electronic device which displays a
reading of blood sugar level) with one micro-kill bleach cloth wipes (germicidal wipes), then used the same
cloth wipes to wipe the glucose strip (a test strip to check blood sugar level) container and also wiped the
medication cart with the same used, contaminated cloth wipes;
7. Licensed vocational nurse B (LVN B) donned (put on) and doffed (remove) gloves without hand hygiene
(washing hands with soap and water or using an alcohol-based hand sanitizer) and wiped the used
glucometer with one micro-kill bleach cloth wipes then used the same cloth wipes to wipe the unused
glucometer;
8. Staff fed two Residents (Resident 71 and Resident 152) at the same time;
9a. Contact precaution (measures taken to prevent the spread of germs through direct or indirect contact
with a patient or their environment) signage was not posted outside Resident 16's entrance door; and,
9b. A staff not wearing Personal Protective Equipment (PPE, refers to specialized clothing or equipment
worn to protect nurses and other healthcare personnel from potential exposure to infectious diseases and
other hazards.) when entering the room for resident on contact precaution.
These failures had the potential for development and transmission of communicable diseases and
infections in the facility.
Findings:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 27 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
1. Resident 13 was admitted with diagnoses which included non-pressure chronic ulcer of skin (a persistent
open sore that doesn't heal, and isn't caused by pressure, but rather by other factors like poor circulation,
trauma, or underlying medical conditions) and local infection of the skin and subcutaneous tissue (a
bacterial infection that affects the skin's deeper layers and underlying tissues).
During an observation of a wound dressing change, by two treatment nurses (registered nurse A (RN A)
and licensed vocational nurse B (LVN B)) for Resident 13 on 5/08/25 at 1:10 p.m. During the procedure, RN
A and LVN B both changed their gloves numerous times without using any hand hygiene (washing hands
nor using alcohol based hand sanitizer) after taking off their gloves.
During an interview with LVN B on 5/8/25 at 1:27 p.m., she stated she did not use hand hygiene between
each glove change. LVN B stated she should have used hand hygiene between glove changes.
During an interview with RN A on 5/8/25 at 1:29 p.m., she stated they only used hand hygiene when they
started. They did not have to use hand hygiene with each glove change, because they sanitized at the
beginning. They changed gloves so they don't contaminate the wound. They did not need to use hand
hygiene with each glove change.
During an interview with the infection preventionist (IP) on 5/09/25 at 11:16 a.m., the IP stated the nurses
need to use hand hygiene after every time they take off their gloves, they should use the alcohol based
sanitizer.
During a review of the facility's policy and procedure (P&P), titled Personal Protective Equipment-Using
Gloves, revised 09/2010, indicated .Miscellaneous .5. Wash hands after removing gloves. (Note: Gloves do
not replace hand washing.)
Removing Gloves 1. Using one hand, pull the cuff down over the opposite hand turning the glove inside
out.4. discard the glove into the designated waste receptacle inside the room.6. Wash hands.
During a review of the facility's policy and procedure (P&P), titled Handwashing/Hand Hygiene, revised
10/2023, indicated .Indications For Hand Hygiene 1. Hand hygiene is indicated: .g. immediately after glove
removal.5. The use of gloves does not replace hand washing/hand hygiene.Applying and Removing Gloves
1. Perform hand hygiene before applying non-sterile gloves. [Apply gloves. Remove gloves] .5. Perform
hand hygiene.
2. A review of Resident 54's clinical record indicated that the resident had diagnoses including, but not
limited to, infection and inflammatory reaction due to indwelling urethral catheter (an infection or immune
response caused by a urinary catheter).
A review of Resident 54's Order Summary Report, dated 5/2025, indicated Resident 54 had a Suprapubic
Catheter (a urinary catheter inserted through the lower abdomen directly into the bladder) due to
Obstructive Uropathy (a blockage that prevents normal urine flow). The Order Summary Report also
indicated that Resident 54 may use low bed (a bed positioned close to the floor to reduce fall injury risk).
A review of Resident 54's Minimum Data Set (MDS, a resident assessment and care screening) dated
3/5/25, indicated a Brief Interview for Mental Status (BIMS, a screening tool used to assess thinking and
memory) score of 10. A BIMS score of 9-12 indicates moderate cognitive impairment (difficulty
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 28 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
with thinking and reasoning).
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview with Licensed Vocational Nurse H (LVN H) on 5/8/25 at
12:50 p.m., in Resident 54's room. Resident 54 was sitting on the edge of the bed. The catheter drainage
bag was hanging from the left side of the bed frame and was touching the floor. The bed was positioned
low, and the catheter drainage bag was not enclosed in a protective cover. A privacy shield covered only the
front of the catheter drainage bag, which did not prevent contact with the floor. LVN H confirmed that the
catheter drainage bag was touching the floor and was not covered with a protective bag. LVN H
acknowledged that the catheter bag should be kept off the floor and covered to reduce the risk of infection.
Residents Affected - Many
During an interview with the Infection Preventionist (IP) on 5/8/25, at 1:45 p.m., the IP was informed of the
observation. The IP stated that catheter drainage bags should not touch the floor because it can cause
infection. The IP also stated that when a resident has a low bed, the catheter drainage bag should be
secured with a protective cover to prevent from making contact with the floor.
A review of the facility's undated policy titled Catheter Care, Urinary indicated Be sure the catheter tubing
and drainage bag are kept off the floor.
3a. During an observation on 5/5/2025 at 8:33 a.m., inside Room AA's bathroom, there were six used
basins, and one used bed pan stacked up on top of the toilet's tank. The basins and bed pan did not have a
label.
3b. During an observation on 5/5/2025 at 8:54 a.m., inside Room BB's bathroom, there were four used
basins stacked up on top of the toilet's tank. Room BB's (with three residents) bathroom was also shared
with residents in Room CC (with three residents).
During a concurrent observation and interview with certified nursing assistant AA (CNA AA) on 5/5/2025 at
8:58 a.m., inside the shared bathroom of Rooms BB and CC, CNA AA confirmed the basins were used and
one basin had an unreadable label, the other three did not have a label of resident's room number or
resident's name. CNA AA stated they stacked them up on the toilet's tank because they did not have a
space to store them.
3c. During another concurrent observation and interview with CNA AA on 5/5/2025 at 9:01 a.m., inside
Room DD's bathroom, there were five used basins stacked up and placed under the sink beside a garbage
container. The bathroom was shared by residents in Rooms DD (two residents) and EE (two residents).
CNA AA confirmed the above observations and stated two had unreadable labels while the other three
basins did not have a label. CNA AA stated, we don't have space to store them.
3d. During an observation on 5/5/2025 at 9:07 a.m., inside Room FF's bathroom, there were three basins
stacked up on top of the toilet's tank.
3e. During another concurrent observation and interview with CNA AA on 5/5/2025 at 9:17 a.m., inside
Room GG's bathroom, there was one unlabeled urinal, one unlabeled kidney basin, and two basins stacked
up on top of the toilet's tank. CNA AA confirmed the above observations and stated the used residents'
items should be labeled. CNA AA further stated, they did not have any space to store them.
During an interview with the facility's infection preventionist (IP) on 5/6/2025 at 3:02 p.m., IP confirmed all
used basins, kidney basins, and urinals should be labeled and stored under the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 29 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
resident's bedside drawer when not in use.
Level of Harm - Minimal harm
or potential for actual harm
During an interview with the director of nursing (DON) on 5/9/2025 at 1:07 p.m., DON stated staff should
label the basins, bed pans, and urinals with resident's room number and initials of their name. DON further
stated, staff should clean, dry and store the used items under the resident's bedside drawer or in the
bathroom individually wrapped in a plastic.
Residents Affected - Many
During a review of the facility's policy and procedure titled, Cleaning and Disinfection of Resident-Care
Items and Equipment, date revised 9/2022, indicated, Single resident-use items are cleaned/disinfected
between uses by a single resident and disposed of afterwards (e.g. bedpans, urinals).
4. During a medication administration observation on 5/6/2025 at 5:38 p.m., RN Z donned a new pair of
gloves while standing in front of the medication cart, touched the medication cart to lock it, walked across
the room and went inside Resident 151's room. RN Z was observed to touch Resident 151's bed remote
control to adjust the head of bed, touched the overbed table to move it out of the way and touched the chair
to grab some tissues and used the same gloves to administer Resident 151's eye drops. RN Z pulled down
Resident 151's lower eyelids to administer one drop of the medication in each eye and wiped Resident
151's eyes after.
During an interview with RN Z on 5/6/2025 at 5:45 p.m., RN Z confirmed the above observations and stated
she should have changed her gloves to a new one before she administered the eyedrops to Resident 151.
5. During a medication administration observation on 5/7/2025 at 9:20 a.m., RN J donned a new pair of
gloves, placed Resident 192's antibiotic bag, IV tubing, alcohol swabs, and NS in a syringe on top of
Resident 192's overbed table with visible beverage and food stains without wiping the table or a protective
sheet underneath the IV items. RN J removed the NS syringe from the plastic wrap, touched the alcohol
swab from the overbed table and wiped Resident 192's peripherally inserted central catheter (PICC, long
slender, flexible tube inserted into a peripheral vein, typically in the upper arm, and advanced until the
catheter tip terminates in the chest near the heart to obtain venous access) hub and started to flush the
PICC line with NS. RN J unwrapped the IV tubing from the package and started to set up the IV antibiotic
and hooked the end of the tubing to Resident 192's PICC line.
During a follow-up interview with RN J on 5/7/2025 at 9:49 a.m., RN J confirmed the above observation and
stated he should have wiped the table first with the germicidal cloth wipes before he placed the IV materials
(IV tubings, NS flush syringe, IV bag, and alcohol swabs) on the table.
During an interview with DON on 5/8/2025 at 1:56 p.m., DON stated nurses should place the IV materials in
a tray prior to entering the room, instead of placing them on resident's overbed table.
During a review of the facility's policy and procedure titled, Administering Medications, date revised 4/2019,
indicated, Staff follows established facility infection control procedures (e.g. handwashing, antiseptic
techniques, gloves, isolation precautions, etc.) for the administration of medications, as applicable.
6. During an observation on 5/7/2025 at 11:19 a.m., inside Resident 158's room, LVN I checked Resident
158's blood sugar level with the use of a glucometer device. After LVN I had obtained Resident 158's blood
sugar level, she went back to the medication cart, took one germicidal cloth wipe then wiped the used
glucometer, the glucose strip container and the medication cart with the same
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 30 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
germicidal cloth wipe.
Level of Harm - Minimal harm
or potential for actual harm
During an interview with LVN I on 5/7/2025 at 11:41 a.m., LVN I confirmed the above observation and
stated she should have changed the germicidal wipes to a new one before she wiped the glucose strip
container and the medication cart. LVN I confirmed the glucometer was contaminated with Resident 158's
blood.
Residents Affected - Many
7. During an observation on 5/7/2025 at 11:53 a.m., inside Resident 191's room, LVN B donned a new pair
of gloves without performing hand hygiene, helped to pull up Resident 191 in bed with another certified
nursing assistant (CNA). At 11:55 a.m., LVN B checked Resident 191's blood sugar level with the use of a
glucometer, she removed the used gloves and donned a new pair of gloves without hand hygiene and
started to wipe the used glucometer with the germicidal cloth wipes. LVN B was observed to wipe the other
unused glucometer with the same germicidal cloth wipes.
During an interview with LVN B on 5/7/2025 at 11:58 a.m., LVN B confirmed the above observation and
stated she should have performed hand hygiene every time she removed her gloves to don a new pair of
gloves. LVN B confirmed the germicidal cloth wipe used to wipe the used glucometer was already
contaminated with Resident 191's blood and she should have used a new germicidal wipe to wipe the
unused glucometer.
During an interview with DON on 5/8/2025 at 1:56 p.m., DON stated nurses should not use a contaminated
germicidal wipe to wipe another surface, they should use a new germicidal wipe.
During a review of the facility's policy and procedure titled, Personal Protective Equipment-Using Gloves,
date revised 9/2010, indicated, Putting on Sterile Gloves 1. Wash hands. 2. Obtain gloves .Removing
Gloves .4. Discard the glove into the designated receptacle inside the room .6. Wash hands.
During a review of the Micro-Kill Germicidal Wipes manufacturer's guidelines, it indicated to remove any
visible soil or debris from the surface to disinfect, use the wipe to thoroughly wet the surface, allow the
surface to remain wet for the required contact time and discard the wipe once the contact time is complete.
8. During dining observation on 5/5/25 at 12:55 p.m. in the Facility's Communal Dining Area, Certified
Nurse Aide (CNA)L was in a round table seated in between Resident 71 and Resident 152. CNA L was
feeding both residents at the same time. Hand hygiene was not done in between feeding residents.
During an interview on 5/5/25 at 12:59 p.m. with CNA L and Director of Staff Development (DSD), CNA L
stated she helped Resident 71 because the resident liked her. DSD stated it was not okay to feed two
residents at the same time by a staff.
During an interview on 5/8/25 at 3:34 p.m. with the Director of Nursing (DON), the DON stated residents
were at risk for choking if staff fed two residents at the same time because they cannot focus.
A review of Resident 71's clinical record indicated diagnoses of hemiplegia and hemiparesis following
nontraumatic intracerebral hemorrhage affecting right dominant side (complete paralysis and weakness on
right side of the body after a stroke), and muscle weakness.
A review of Resident 71's Minimum Data Set (MDS - a federally mandated resident assessment tool)
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 31 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
assessment dated [DATE], indicated Resident 51's brief interview for mental status (BIMS, a tool used to
assess cognition [knowing, learning, and understanding things]) score was 10 (a score of 0 to 7 indicates
severe cognitive impairment, 8-12 moderate impairment, 13-15 patient is cognitively intact).
A review of Resident 152's clinical record indicated diagnoses of dysphagia, unspecified (difficulty in
swallowing) and, muscle weakness.
A review of Resident 152's Minimum Data Set (MDS - a federally mandated resident assessment tool)
assessment dated [DATE], indicated Resident 51's brief interview for mental status (BIMS, a tool used to
assess cognition [knowing, learning, and understanding things]) score was 6 (a score of 0 to 7 indicates
severe cognitive impairment, 8-12 moderate impairment, 13-15 patient is cognitively intact).
A review of facility's policy and procedure (P&P) entitled, Handwashing/Hand Hygiene revised October
2023, the P&P indicated, This facility considers hand hygiene the primary means to prevent the spread of
healthcare-associated infections .Indications for Hand Hygiene 1. Hand hygiene is indicated: a. immediately
before touching a resident; .d. after touching a resident .
9.a During an observation on 5/5/25 at 11:34 a.m., outside Resident 16's room there were signs posted
outside the door of instructions on how to wear PPE, but there was no signage posted what type of
precautions Resident 16 is on.
During an interview on 5/6/25 at 10:30 am with Registered Nurse D (RN D), RN D stated Resident 16 is on
contact isolation. She stated staff need to wear PPE when touching the resident and no need to wear PPE
if away from the resident.
During a concurrent observation and interview on 5/6/25 at 1:34 p.m., with the infection prevention nurse
(IP), the IP checked Resident 16's door and confirmed there was no contact isolation posted outside
Resident 16's door. The IP stated there should be signage posted for contact isolation. She further stated
that staff need to wear PPE when going inside Resident 16's room even without touching the resident.
During a review of Resident 16's physician's order dated 4/10/25 indicated, Contact Isolation in Place: Dx:
(diagnosis) Septic Knee(a serious infection in the knee joint, often caused by bacteria entering the joint
through the bloodstream or direct injury )- VRE (Vancomycin Resistant Enterococci, a type of bacteria that
has become resistant to vancomycin [a powerful antibiotic used to treat infections]) q shift (every shift).
During a concurrent interview and record review on 5/9/25 at 8:52 a.m., with the IP, the IP reviewed
Resident 16 physician's order and confirmed Resident has an order for contact Isolation for VRE.
During a review of the facility's policy and procedures titled, Isolation - Categories of Transmission-Based
Precautions, dated 3/28/2024, indicated, .6. When a resident is placed on transmission-based precautions,
appropriate notification is placed on the room entrance door and on the front of the chart so that personnel
and visitors are aware of the need for and the type of precaution. a. The signage informs the staff of the
type of CDC precaution(s). instructions for use of PPE, and/or instructions to see a nurse before entering
the room .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 32 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
9.b During an observation on 5/7/25 at 2:49 p.m., the Director of Staff Development Assistant (DSDA) was
observed not wearing PPE inside Resident 16's room, the DSDA standing next to Resident 16's bed (foot
board).
During an interview shortly after the observation on 5/7/25 at 2:52 p.m., with the DSDA, the DSDA
confirmed not wearing PPE inside Resident 16 room, the DSDA reviewed the contact isolation signage
posted outside Resident 16's door. The DSDA stated that they need to wear gown when going inside
Resident 16's room without touching the resident.
During a concurrent interview and record review on 5/9/25 at 8:52 a.m., with the IP the IP reviewed
Resident 16 physician's order and confirmed Resident 16 has an order for contact isolation for VRE. The IP
further stated staff going inside Resident 16's room need to wear PPE.
During a review of the facility's policy and procedures titled, Isolation - Categories of Transmission-Based
Precautions, dated 3/28/2024, indicated, .Contact precautions .7. Staff and visitors wear gloves (clean,
non-sterile) when entering the room .8. Staff and visitors wear a disposable gown upon entering the room
and remove before leaving the room and avoid touching potential contaminated surfaces with clothing after
gown is removed .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 33 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the call light (a visible and
audible alarm activated by a call button) for two of 35 sampled residents (Resident 55 and Resident 148)
was within reach. This deficient practice had the potential to result in a delay in meeting Resident 55 and
Resident 148's needs for toileting and activities of daily living.
Residents Affected - Few
Findings:
1. During an observation inside Resident 55's room on 5/5/25 at 9:38 a.m., Resident 55 was observed lying
in bed, the call light was not in Resident 55's bed.
During a concurrent observation and interview inside Resident 55's room on 5/5/25 at 3:00 p.m., with
Certified Nursing Assistant F (CNA F), CNA F looked for the call light button and found it hanging on the
feeding tube pole (a device used to support and secure feeding bags or feeding pumps during tube
feeding). CNA F confirmed the call light was not within the reach of Resident 55. CNA F further stated
Resident 55's call light should not be hanging in the feeding tube pole.
During a review of Resident 55's clinical record indicated Resident 55 was admitted to the facility with
diagnosis including cerebral palsy (is a brain disorder that appears in infancy or early childhood and
permanently affects body movement and muscle coordination).
During a review of Resident 55's Brief Interview for Mental Status (BIMS, a short performance-based
cognitive screener for nursing home (NH) residents.), dated 4/15/25 BIMS is 14 (the range of 13-15, which
suggests that the person is cognitively intact.)
During a review of Resident 55's Minimum Data Set (MDS- a federally mandated resident assessment tool)
Functional Abilities, dated 3/13/25, indicated Resident 55 was dependent with eating, oral hygiene, toileting
hygiene, and shower/bathing self, upper and lower body dressing, and personal hygiene. A further review of
Resident 55's MDS Functional Abilities indicated Resident 55 was dependent with rolling left and right, sit
to lying, lying to sitting on side of bed, sit to stand, and chair/bed-to-chair transfer.
During an interview on 5/7/25 at 4:01 p.m., with the Director of Nursing (DON), the DON stated Resident 55
is dependent on ADL's. She stated Resident 55 call light should always be in reach to call for help.
2. During an observation inside Resident 148's room on 5/5/25 at 2:48 p.m., Resident 148 was observed
lying in bed, the call light was not on the bed, it was clipped onto the privacy curtains and not within the
reach of Resident 148.
During a concurrent observation and interview inside Resident 148's room on 5/5/25 at 2:51 p.m., with
Registered Nurse D (RN D), RN D confirmed the call light was clipped on the privacy curtains away from
Resident 148. RN D stated the call light should be in the reach of Resident 148 and not hanging on the
privacy curtains.
During a review of Resident 148's clinical records indicated Resident 55 was admitted to the facility with
diagnoses including hemiplegia (a condition characterized by paralysis or weakness affecting one side of
the body) and hemiparesis (a condition characterized by weakness on one side of the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 34 of 35
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056082
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Canyon Springs Post-Acute
180 North Jackson Avenue
San Jose, CA 95116
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
body).
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 148's BIMS, dated 2/18/25, the BIMS was 9 (8-12 indicates moderate cognitive
impairment).
Residents Affected - Few
During a review of Resident 55's Minimum Data Set (MDS- a federally mandated resident assessment tool)
Functional Abilities, dated 2/18/25, indicated Resident 148 was dependent with eating, oral hygiene,
toileting hygiene, and shower/bathing self, upper and lower body dressing, and personal hygiene. A further
review of Resident 148's MDS Functional Abilities indicated Resident 148 was dependent with rolling left
and right, sit to lying, lying to sitting on side of bed, sit to stand, and chair/bed-to-chair transfer.
During an interview on 5/7/25 at 4:03 p.m., with the Director of Nursing (DON), the DON stated Resident
148's call light should be always in reach to call for help.
During a review of the facility's policy and procedures titled, Call System, Residents, dated 2001, indicated,
Residents are provided with a means to call staff for assistance through a communication system that
directly calls a staff member or a centralized work station. 1. Each resident is provided with a means to call
staff directly for assistance from his/her bed, from toileting/bathing facilities and from the floor .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056082
If continuation sheet
Page 35 of 35