F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the California Department of Health
(CDPH - a state agency) was notified timely or within two hours after an abuse allegation against a
Certified Nursing Assistant (CNA) was reported to the facility staff according to the facility's policy and
procedure, for one of three residents reviewed (Resident A).
This failure had the potential for a delay in the investigation and implementation of the abuse protocol and
exposed the vulnerable residents to further abuse.
Findings:
On March 9, 2025, at 1:30 p.m., an unannounced visit was conducted at the facility to investigate an
allegation of abuse.
On March 9, 2025, at 3:22 p.m., during an interview with Resident A and Resident A's family member,
Resident A stated CNA 1 kept on putting her cellphone in his pocket on April 27, 2025. Resident A stated
she told her family members about it when they visited her on April 28, 2025.
On March 9, 2025, Resident A's record was reviewed. Resident A was admitted to the facility on [DATE],
with diagnoses which included end stage renal disease and diabetes mellitus (abnormal blood sugar).
Resident A's Minimum Data Set (MDS - a resident assessment tool), dated May 1, 2025, indicated
Resident A had a BIMS (Brief Interview of Mental Status) score of 15 (indicating cognitively intact).
Review of Resident A's progress notes did not indicate the abuse allegation reported to the facility on April
28, 2025.
Resident A's Interdisciplinary Care Conference, dated April 30, 2025, at 8:45 a.m., indicated, .SSD (Social
Service Director) DSD (Director of Staff Development) interview the patient .Per the resident, she is stating
that on Sunday (April 27, 2025), the male CNA she describe as medium height lighter skin tone than the
DSD with his hair in braids, entered her oom provided no patient care at the time and picked up her cell
phone and proceeded to walk out of the room per the resident. She stated she got his attention by saying
hey, hey, hey myc cell phone and he said oh I'm sorry and placed it back on the table .There was nothing
on it besides her water pitcher, and her cell phone she stated that the CNA placed her cell phone in his
pocket twice the third time he placed it in his pocket on his shirt each time she asked him to give her cell
phone back and he would state. Oh, I'm sorry. Per
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056095
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056095
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Devonshire Care Center
1350 East Devonshire Avenue
Hemet, CA 92544
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the patient, she stated that her (family member) came into the facility on Monday (April 28, 2025) to bring
her tablet (an electronic device) so she would be able to watch her shows on her tablet and she told the
family to take it home because a male CNA had tried to steal her cell phone. According to CN (Charge
Nurse) that was endorsed to the RN (Registered Nurse) Supervisor (RNS) on the PM (evening) shift on
Monday. IDT (Interdisciplinary Team - a group of healthcare professionals) was made aware of the incident
today around 9:45 a.m .
On May 21, 2025, at 11:07 a.m., during an interview conducted with the SSD, the SSD stated Licensed
Vocational Nurse (LVN) 1 called LVN 2 on April 29, 2025, at around 9 a.m., about the abuse allegation
reported by Resident A's family member on April 28, 2025. The SSD stated LVN 2 reported to her the
abuse allegation reported by Resident A on April 29, 2025, at around 10 a.m. The SSD stated LVN 1
informed the RNS about Resident A family member's allegation of abuse toward CNA 1 on April 28, 2025.
The SSD stated the RNS did not report to CDPH the abuse allegation immediately or within two hours after
the abuse allegation was reported on the PM shift of April 28, 2025. The SSD stated the RNS should have
reported Resident A's abuse allegation to CDPH immediately or within two hours after the report was
made, according to the facility's policy and procedure.
On May 21, 2025, at 11:27 a.m., during an interview conducted with the Administrator (ADM), the ADM
stated the abuse allegation reported by Resident A's family member should have been reported to CDPH
immediately or within two hours from the facility's knowledge of the abuse allegation.
A review of the facility's policy and procedure titled, Abuse Prohibition, dated February 23, 2021, indicated,
.Health Care Centers prohibit abuse, mistreatment, neglect, misappropriation of resident property, and
exploitation for all residents .After receiving information concerning a report of suspected or alleged abuse,
mistreatment, or neglect .designee will .Report allegations involving abuse .not later than two (2) hours
after the allegation is made .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056095
If continuation sheet
Page 2 of 2