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Inspection visit

Inspection

COTTONWOOD HEALTHCARE CENTERCMS #0560981 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, clinical record review, and facility documents review, the facility failed to ensure one of three sampled residents (Resident 1) was treated with dignity and respect when Certified Nursing Assistant (CNA) 1 refused to assist Resident 1 with cleaning, pulling up his brief, and sat him in his wheelchair with his pants down while still soiled with feces. This failure resulted in Resident 1 to feel sad and left soiled. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction (stroke), hemiplegia (paralysis of one side of body) and hemiparesis (weakness on one side of the body) following cerebral infarction affecting left non-dominant side, repeated falls, muscle weakness. During a review of Resident 1's Quarterly Minimum Data Set (MDS-an assessment tool), dated 2/1/24, described him as having clear speech, able to make himself understood and as able to understand others. Resident 1's Brief Interview for Mental Status (BIMS-a brief screening that aids in detecting cognitive impairment) score was 13 which indicated he was cognitively intact. The MDS described Resident 1 as having no signs or symptoms of delirium or behavioral symptoms. The MDS also described Resident 1 as needing setup or clean-up assistance (Helper sets up or cleans up; resident completes activity. Helper assists only prior to or following activity). During a review of a Social Services (SS) Note, dated 4/15/24 at 3:13 p.m., the SS Note, indicated, Met with resident regarding an incident that was reported by the DON [Director of Nursing] relating patient care. Resident verbalized he asked for assistance getting to the bathroom when a CNA answered his Call light accompanied with 2 students'. Resident was brought to the restroom where he moved his bowels and could not reach to clean himself. He asked for assistance where the CNA encouraged him to do it himself, but resident kept saying he couldn't. Resident was brought back in the room with his brief by his knees. Per resident there was bowels all over the wheelchair. The CNA who attended to the call light left the room without providing help. Resident was very emotional when talking about the incident. Later there was other CNA that attended to his call light and cleaned him. Review of the facility's 5 Day Summary, dated 4/24/24, indicated, On 4/15/24 It was witnessed by 2 Student Nurses that [CNA 1] was witnessed being verbally inappropriate to resident after using the bathroom. [CNA 1] as telling the resident he could pull his brief up by himself when he was unable too. Resident was still soiled, when she told to sit down into his w/c and then back into his bed where the CNA finished cleaning him up. On interview with [Resident 1] he was very tearful and relayed (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 056098 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056098 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/25/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Cottonwood Healthcare Center 625 Cottonwood Street Woodland, CA 95695 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550 the same information. Level of Harm - Minimal harm or potential for actual harm During a review of Licensed Vocational Nurse Student 2's (LVN Student 2) statement, dated 4/15/24, the statement indicated Resident 1's call light was on, and they (LVN Student 1 and LVN Student 2) went to Resident 1's room. Resident 1 stated he needed help getting up to the bathroom. They transferred Resident 1 to his wheelchair and rolled him into the bathroom. Resident 1 grabbed the pole to pull himself up, but was unable to do it. LVN Student 1 told LVN Student 2 to grab a nurse/CNA. The medication nurse helped them transfer Resident 1 to the toilet. The medication nurse left the room due to it would take Resident 1 awhile to finish using the bathroom. Before LVN Student 2 and LVN Student 1 left the room, LVN Student 2 told Resident 1 to call if he needed anything. Per LVN Student 2's statement, a few seconds later Resident 1's call light was on. Her and LVN Student 1 went back into Resident 1's room. Resident 1 was finished using the bathroom. They were going to clean Resident 1 up when CNA 1 came in and was going to assist them. CNA 1 told Resident 1 to stand up, wiped him, and then told him to pull up his brief by himself. Resident 1 looked like he was struggling. He had one hand holding the pole and the other hand on the sink. LVN Student 2 stated to CNA 1 that she could help him pull up his brief. CNA 1 responded that he can do it himself. Resident 1 was struggling to pull up his brief but the CNA did not want me to help him. Instead, she was yelling at him and stomping the ground to pull up his brief. He only did it half way and the CNA just put him on the wheelchair. I saw there was feces on the seat, and I said I can help clean that up. She said no and told us to leave. LVN Student 1 and LVN Student 2 left the room. Residents Affected - Few During a review of LVN Student 1's statement, dated 4/15/24, the statement indicated LVN Student 1 and LVN Student 2 saw Resident 1's call light was on, and they went to Resident 1's room. Resident 1 stated he needed to use the bathroom. They transferred Resident 1 to his wheelchair and took him to the bathroom. When Resident 1 stood up they noticed his leg was shaking, so they helped him sit back in his wheelchair. Per LVN Student 1's statement she went to get help and had the medication nurse help them get Resident 1 onto the toilet and the nurse then left the room. CNA 1 then came into the room and told Resident 1 to get up but his legs were shaking. CNA 1 cleaned the resident up and told Resident 1 to pull up his brief but Resident 1 couldn't, then CNA 1 yelled at him to pull up his brief. Resident 1 tried to pull up his brief, but he couldn't and then sat back in his wheelchair. Resident 1's brief was half way pulled up. They asked CNA 1 if she wanted them to help clean the bathroom. CNA 1 stated no and told them they could leave. During an interview on 4/24/24 at 10:33 a.m. with Resident 1, via an interpreter, Resident 1 stated this was the first time CNA 1 had provided care for him. Resident 1 stated after going to the bathroom he need help wiping himself and pulling up his brief. CNA 1 told him he could do it, but resident kept saying he couldn't. Resident 1 stated he got tired and sat back down in the wheelchair with his brief still by this knees. He also stated he got wheelchair dirty from not being cleaned up. Resident 1 stated they left him in his wheelchair with his brief and pants still down. Resident 1 stated, the two other people, along with CNA 1 left him. Resident 1 was asked how this made him feel. Resident 1 stated he felt sad. During an interview on 4/24/24 at 11:47 a.m. with the DON, the DON stated they substantiated the allegation. The DON stated CNA 1 never gave a statement and her last day of work at the facility was on 4/15/24. During a review of the facility's policy and procedure titled, Resident Rights, revised 08/2002, indicated, Facility staff shall treat all residents with kindness, respect, and dignity .These rights (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056098 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056098 B. Wing A. Building (X3) DATE SURVEY COMPLETED 04/25/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Cottonwood Healthcare Center 625 Cottonwood Street Woodland, CA 95695 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550 include the resident's right to: a dignified existence; be treated with respect, kindness, and dignity . Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056098 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0550GeneralS&S Dpotential for harm

    F550 - Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

FAQ · About this visit

Common questions about this visit

What happened during the April 25, 2024 survey of COTTONWOOD HEALTHCARE CENTER?

This was a inspection survey of COTTONWOOD HEALTHCARE CENTER on April 25, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at COTTONWOOD HEALTHCARE CENTER on April 25, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her right..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.