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Inspection visit

Health inspection

RIVER POINTE POST-ACUTECMS #0561011 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency, 1 of them serious (actual harm or immediate jeopardy). The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Level of Harm - Actual harm Residents Affected - Few **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 1) was free from physical abuse when Resident 2 struck Resident 1 with her fist, hitting her on the left side of her forehead. This failure resulted in Resident 1's bruised left forehead and fear manifested by crying.During a review of Resident 1's admission Record (AR), dated 10/1/24, the AR indicated Resident 1 was admitted to the facility in late 2024 with diagnoses which included aphasia (a disorder that makes it difficult to speak), cognitive communication deficit and right-side body weakness. During a review of Resident 1's Physician's Orders (PO), dated 10/1/24, the PO indicated Resident 1 was incapable of making her own healthcare decisions.During a review of Resident 1's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 11/5/25, the MDS indicated Resident 1 had no mood or behavioral symptoms of crying or verbalization of fear. During a review of Resident 1's hospital emergency department (ED) notes, dated 11/23/25, the ED notes indicated the chief complaint was assault with fist, hematoma (a collection of blood outside of a blood vessel caused by a broken blood vessel) on forehead, had a bruise to the left forehead. During a review of the SBAR (Situation, Background, Assessment, Recommendations; a form used for urgent resident updates to communicate between healthcare professionals), and initial change of condition (COC) alert charting, dated 11/23/25, the SBAR indicated Resident 1 was punched by Resident 2 in the left side of her head with a closed fist. The SBAR also indicated Resident 1 manifested fear by crying after being struck by Resident 2. During a review of Resident 2's AR, dated 2/21/25, the AR indicated Resident 2 was admitted to the facility in early 2025 with diagnoses which included bipolar (mental health condition causing extreme mood swings) disorder and aggression. During a review of Resident 2's PO dated 2/21/25, the PO indicated Resident 2 was capable of making her own healthcare decisions and was her own responsible party. During a review of Resident 2's Nursing Care Plan (NCP), dated 3/21/25, the NCP indicated, [Resident 2] has demonstrated physical behavior r/t [related to] uncontrolled anger, poor impulse control.aggressive verbal and physical behaviors.assess and anticipate resident's needs, immediately separate any party members involved in confrontation. During a review of Resident 2's MDS dated [DATE], the MDS indicated Resident 2 had physical behavioral symptoms directed towards others that occurred daily. During a review of the SBAR and COC alert charting dated 11/23/25, the SBAR indicated Resident 2 punched Resident 1, made verbal threats, and displayed physical aggression. The SBAR and COC also indicated Resident 2 punched Resident 1 in the left side of her head with a closed fist. During an interview on 12/4/25 at 12:30 with the Director of Nursing (DON), the DON stated her expectation was that no resident should be hit and no one deserved to be hit. During a concurrent observation and interview on 12/4/25 at 12:52 p.m. inside Resident 1's room, Resident 1 was seated in her wheelchair with no distress. When asked if Resident 1 recalled someone who hit her forehead, she lowered her head to her left shoulder and cried but could not verbalize (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 056101 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056101 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/04/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE River Pointe Post-Acute 6041 Fair Oaks Blvd Carmichael, CA 95608 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600 Level of Harm - Actual harm Residents Affected - Few FORM CMS-2567 (02/99) Previous Versions Obsolete why she was crying. Resident 1 shook her head and flailed her hands when Resident 2's name was mentioned. During an interview on 12/4/25 at 1:13 p.m. with Certified Nurse Assistant 2 (CNA 2), CNA 2 confirmed Resident 2 hit Resident 1 with her fist. CNA 2 stated Resident 1 feared Resident 2 because Resident 2 cursed, yelled, shouted and said bad words. CNA 2 indicated Resident 1 did not want to stay in her room when Resident 2 was also inside the room and Resident 1 would cry when Resident 2 was present in the room. During an interview on 12/4/25 at 2:03 p.m. with the Social Services Director (SSD), the SSD indicated as reported, Resident 2 hit Resident 1 with her fist. The SSD confirmed Resident 2 was verbally abusive and could hit someone with her temper. SSD stated Resident 2 had this outburst of anger even with little things. SSD stated Resident 1 could not verbally express herself. SSD validated No one deserved to be hit, everybody should be equal here. The SSD indicated, because she was hit, Resident 1 could be traumatized, could be more scared and be more aloof. During an interview on 12/4/25 at 3:01 p.m. with the Administrator (ADM), the ADM indicated Resident 2 was a very difficult and complicated resident and as reported and witnessed by the nurse, Resident 2 hit Resident 1. The ADM stated, No one deserved to be hit, everybody had the right to be safe. During an interview on 12/9/25 at 1:49 p.m. with the Licensed Nurse (LN), the LN confirmed she witnessed Resident 2, with her fist, hit Resident 1 in her left temple. The LN confirmed that when the police came and spoke with Resident 1, Resident 1, because she could not fully verbalize, she demonstrated to the police and said hit, hit with her fist to indicate she was hit by Resident 2. The LN confirmed Resident 1 was very scared of Resident 2. LN stated Resident 1 and the other roommate did not want to stay in the room because of Resident 2. The LN confirmed Resident 2 screamed and yelled and when roommate or Resident 1 watched her television, Resident 2 screamed and said, Shut that television off. The LN confirmed this was the regular behavior of Resident 2, yelling, cursing, screaming at her roommates and striking staff who would come inside her room. The LN confirmed Resident 2 had become very abusive and even threatened the police officer when she was questioned about her hitting Resident 1. The LN indicated she was glad that Resident 1 and her roommate were safe now that Resident 2 was sent out for evaluation because of her very aggressive and abusive behavior, and stated, No one deserved to be abused or hit. During a review of the facility's Policy and Procedure (P&P) titled, Abuse Prevention Program, revised 2018, the P&P indicated, .Resident have the right to be free from abuse . this includes but is not limited to .physical abuse .as part of the abuse prevention program, the administration will protect our residents from abuse by anyone including other residents . Event ID: Facility ID: 056101 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0600SeriousS&S Gactual harm

    F600 - Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

FAQ · About this visit

Common questions about this visit

What happened during the December 4, 2025 survey of RIVER POINTE POST-ACUTE?

This was a inspection survey of RIVER POINTE POST-ACUTE on December 4, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at RIVER POINTE POST-ACUTE on December 4, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect b..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.