F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement their Policy and Procedure (P&P)
titled, Handwashing and Hand Hygiene for one of eight sampled residents (Resident 3), when Certified
Nursing Assistant 1 (CNA 1) did not wash CNA 1's hands after touching the overbed table and bed linens of
a resident who tested positive for clostridium difficile (C. diff; bacteria that can cause diarrhea, enterocolitis
[inflammation of the small and large intestines], and other intestinal conditions) infection.
Residents Affected - Few
This failure had the potential to spread infection to other residents, staff, and visitors in the facility.
Findings:
1. During a review of Resident 3's admission Record (AR), the AR indicated Resident 3 was admitted to the
facility on [DATE] with diagnoses that included end stage renal disease (ESRD; irreversible kidney failure)
and enterocolitis due to C. diff.
During a review of Resident 3's History and Physical (H&P; a physician's clinical evaluation and
examination of the resident), dated 7/20/24, the H&P indicated Resident 3 has the capacity to understand
and make decisions.
During a review of Resident 3's Minimum Data Set (MDS; a standardized assessment and care planning
tool), dated 7/24/24, the MDS indicated Resident 3 communicated verbally and was continent of urination
and bowel movement (had voluntary control over urination and/or bowel movement). The MDS indicated
Resident 3 required partial/moderate assistance (helper does less than half the effort) with toileting
hygiene, upper body dressing, and personal hygiene and required substantial/maximal assistance (helper
does more than half the effort) with showering/bathing, lower body dressing, and putting on/taking off
footwear.
During a review of Resident 3's care plan, dated 9/28/24, the care plan indicated Resident 3 was on contact
isolation due to C. diff. The care plan interventions indicated to adhere to complete duration of isolation
precautions, educate the resident on what contact precautions are and why it was important, and to
educate staff on proper use of personal protective equipment (PPE, protective clothing or equipment worn
to protect the wearer from injury, diseases, or infection) and how to prevent the spread of infection.
During a review of Resident 3's physician's order, dated 10/11/24, the physician's order indicated to place
Resident 3 on contact isolation precautions (precautions used to prevent the spread of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056117
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056117
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Rowland
330 W. Rowland Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
diseases through direct or indirect contact with a patient or their environment. Contact precautions are used
when a patient has an infection that can be spread through skin, mucous membranes, feces, vomit, urine,
wound drainage, and other body fluids) for C. diff until 11/11/24.
2. During a review of Resident 4's AR, the AR indicated Resident 4 was admitted to the facility on [DATE]
with diagnoses which included diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar
control and poor wound healing) and a wound on the left foot.
During a review of Resident 4's progress note (PN), dated 10/8/24 and timed 3 pm, the progress note
indicated the licensed nurse (unknown) was informed by the laboratory that Resident 4's stool tested
positive for C. diff. The PN indicated Resident 4 was placed on contact isolation precautions.
During a review of Resident 4's physician's order, dated 10/10/24, the physician's order indicated Resident
4 was on contact isolation precautions for C. Diff.
During an observation on 10/18/24 at 1 pm while inside Resident 3's room, CNA 1 moved Resident 3's
overbed table, and asked Resident 3 if `Resident 3's briefs were soiled. CNA 1 straightened Resident 3's
bed sheets and blanket. Then CNA 1 removed CNA 1's isolation gown and gloves and exited Resident 3's
room without washing CNA 1's hands and/or using alcohol-based hand sanitizer. CNA 1 walked to the
nurses' station sink and washed CNA 1's hands.
During an interview on 10/18/24 at 1:15 pm with CNA 1, CNA 1 stated CNA 1 must wash hands before
exiting Resident 3's room. CNA 1 stated CNA 1 did not wash hands in Resident 3's bathroom because
Resident 3 touched everything in the bathroom and CNA 1 did not want to risk getting an infection.
During an interview on 10/18/24 at 1:40 pm with CNA 4, CNA 4 stated Resident 4 was on contact isolation
precautions because of C. diff. CNA 4 stated before going inside Resident 4's room, CNA 4 must wash
hands and then put gown and gloves on. CNA 4 stated after providing care to Resident 4, CNA 4 must
remove CNA 4's gown and gloves, wash hands in Resident 4's bathroom, then exit Resident 4's room and
use alcohol-based hand sanitizer outside Resident 4's room.
During an interview on 10/18/24 at 1:50 pm with CNA 7, CNA 7 stated after providing care to a resident
with C. diff, CNAs must remove their gown and gloves inside the room, wash their hands in the bathroom,
then exit the room. CNA 7 stated C. diff is very infectious and is found in the stool. CNA 7 stated nursing
staff can spread C. diff if they don't wash their hands properly.
During a phone interview on 10/18/24 at 2:30 pm with the Infection Prevention Nurse (IPN), the IPN stated
residents with C. diff infection must be placed on contact isolation. The IPN stated for contact isolation
precautions nursing staff must wear gloves and a gown and must perform hand hygiene (cleaning hands by
either washing them with soap and water, or by using alcohol-based hand sanitizer) before and after
providing care to the resident. The IPN stated handwashing with soap and water, instead of using
alcohol-based hand sanitizer, is recommended to prevent the spread of C. diff. The IPN stated nursing staff
must wash their hands before exiting the room of a resident on contact isolation.
During a review of the facility's P&P titled, undated Handwashing and Hand Hygiene, the P&P indicated the
facility considers hand hygiene as their primary means to prevent the spread of infection. The P&P
indicated, All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread
of infections to other personnel, residents, and visitors .Wash hands with soap
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056117
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056117
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Rowland
330 W. Rowland Street
Covina, CA 91723
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
(antimicrobial or non-antimicrobial) and water for the following situations .after contact with a resident with
infectious diarrhea including, but not limited to infections caused by norovirus, salmonella, shigella and C.
difficile . and . n. Before and after entering isolation precaution settings.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056117
If continuation sheet
Page 3 of 3