F 0777
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure that a physician's stat (immediate) order for an
X-radiation (x-ray - a type of medical imaging that uses radiation to take pictures of the inside of the body)
was completed timely for one of four sampled residents (Resident 2), following Resident 2's fall, in
accordance with the facility's policy and procedure (P&P), titled Stat Orders, last reviewed on 1/8/2025
which indicated that stat orders are to be completed promptly within a four to six-hour time frame.This
deficient practice had the potential for delay of treatment and services to Resident 2 following the resident's
fall.Findings:During a review of Resident 2's admission Record, the admission Record indicated that
Resident 2 was originally admitted to the facility on [DATE] with diagnoses including diverticulosis (small
pouches) of large intestine without perforation (a hole had formed through the wall of a hollow body organ)
or abscess (swollen pocket of pus) without bleeding, asthma (chronic lung condition where airways become
inflamed, swollen, narrow making it hard to breathe), and unspecified abnormalities of gait (walking pattern
) and mobility (movement). During a review of Resident 2's Minimum Data Set (MDS- a resident
assessment tool) dated 1/5/2026, the MDS indicated that Resident 2 had severely impaired cognition (the
mental action or process of acquiring knowledge and understanding through thought, experience, and the
senses) and required moderate (helper does less than half the effort) to maximal (helper does more than
half the effort) assistance on staff with toileting hygiene, shower or bathing, dressing, personal hygiene, and
mobility (movement). During a review of Resident 4's admission Record, the admission Record indicated
the facility initially admitted Resident 4 to the facility on [DATE] and readmitted the resident on 8/26/2025,
with diagnoses including muscle weakness and cerebral palsy (a group of conditions that affect movement
and posture cause by damage to the developing brain). During a review of Resident 4's MDS dated [DATE],
the MDS indicated Resident 4's cognition was moderately impaired. During a review of Resident 4's History
and Physical (H&P) dated 8/25/2025, the H&P indicated Resident 4 had the capacity to understand and
make decisions. During a review of Resident 2's Change of Condition (COC-a change in resident's health
that requires immediate observation, assessment and intervention)/Interact assessment form dated
1/1/2026 and timed at 7:40 p.m., the COC/Interact assessment form indicated that Resident 2's roommate
(Resident 4) pressed the call light to notify staff that Resident 2 was on the floor mat. The COC indicated
Resident 4 stated that Resident 2 was coming back from the bathroom and fell on his back on the floor mat.
The COC indicated Registered Nurse (RN 3) Supervisor assessed Resident 2, who reported left wrist pain
rated at 3/10 (pain scale rating indicating mild pain; 0=no pain, 10=worst pain imaginable). The physician
and the responsible party were notified. The physician called back on 1/1/2026 at 7:45 p.m., with orders for
X-ray of the left wrist and Tylenol 325 milligrams (mg-unit of mass or weight) for pain. The COC indicated
the RN Supervisor (RN 3) noted and carried out the orders. During a review of Resident 2's Order Details,
the Order Details indicated an order dated
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056133
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056133
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/13/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
West Hills Health and Rehabilitation Center
7940 Topanga Canyon Blvd.
Canoga Park, CA 91304
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0777
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
1/1/2026 at 8:47 p.m., for a Stat Left Wrist X-ray. During a review of Resident 2's Radiology Results Report
dated 1/2/2026, the Radiology Results Report indicated the examination was conducted on 1/2/2026 at
8:38 a.m., and the results were reported on 1/2/2026 at 8:47 a.m. The report indicated Resident 2 had an
acute nondisplaced fracture (broken bone) of the distal (farther away from the center of the body) radius
(long bone in the forearm). During a review of Resident 2's Discharge Summary Report dated 1/2/2026
timed at 2:51 p.m., the Discharge Summary Report indicated Resident 2 was transferred to a general acute
care hospital (GACH) on 1/2/2026 at 1:53 p.m. due to status post (S/P-after the condition of) fall and acute
nondisplaced fracture of left distal radius. During a telephone interview, on 1/13/2026 at 3:12 p.m., with
Registered Nurse 4, (RN 4), RN 4 stated that she worked on 1/1/2026 from 11:00 p.m. to 7:00 a.m. and
acknowledged that she should have followed up on the physician's stat order for an X-ray of Resident 2's
left wrist. RN 4 stated that according to the facility's policy and procedures, a stat X-ray order is required to
be completed within four to six hours. RN 4 further stated that her failure to follow up on the stat order
placed Resident 2 at risked of not receiving appropriate care, with the potential for untreated pain or injury.
During an interview, on 1/13/2026 at 4:15 p.m., with the Director of Nursing, the DON stated not following
up on the on the Stat order placed Resident 2 at risk for not receiving proper care and experiencing
delayed care resulting in untreated pain or injury to the resident. During a review of the facility`s laboratory
services policy and procedure (P&P), titled Stat Orders last reviewed on 1/8/2025, the policy indicated it is
the goal of the facility to complete STAT orders promptly within a 4-to-6-hour time frame.
Event ID:
Facility ID:
056133
If continuation sheet
Page 2 of 2