F 0553
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Allow resident to participate in the development and implementation of his or her person-centered plan of
care.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to involve one of one resident (Resident 1) and/or responsible
party in the Interdisciplinary team (IDT) conference after Resident 1 fell on 4/3/2025.
This deficient practice had the potential to result in poor quality of care and a delay of care and services.
Findings:
During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was
originally admitted to the facility on [DATE] with diagnosis including hypoglycemia (low blood sugar) and
type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound
healing).
During a review of Resident 1 ' s Minimum Data Set ([MDS] a resident assessment tool) dated 4/1/2025,
the MDS indicated Resident 1 ' s cognition (ability to think and reason) was intact. The MDS indicated
Resident 1 needed set up assistance when eating and oral hygiene, maximal assistance (helper does more
than half he effort) with toileting hygiene, and showering.
During a concurrent phone interview and record review on 5/2/2025 at 11:42 a.m. with Registered Nurse
(RN) 1, Resident 1 ' s SBAR (Situation background Assessment Request)- fall Report Incident, dated
4/3/2025 at 7:07 p.m. The report indicated on 4/3/2025 at 5:55 p.m. Resident 1 was found after a fall in front
of the bathroom door. The IDT Notes indicated nursing, Rehabilitation team, Dietary and Activities were all
part of the meeting. RN 1 stated the resident, or family was not involved in the IDT meeting, and they
should have been involved.
During a phone interview on 5/2/2025 at 10:40 a.m. with the Director of Nursing (DON), the DON stated the
Resident, or family should be involved in IDT Care conferences.
During a review of the facility ' s policy and procedure (P&P) titled, Care Plans, Comprehensive, revised
12/2017, the P&P indicated a comprehensive, person-centered care plan that includes measurable
objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed
and implemented for each resident with the collaboration of the resident and IDT team to attain or maintain
the resident's highest practicable physical, mental, and psychosocial well-being.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056150
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056150
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Catered Manor Care Center
4010 N Virginia Rd.
Long Beach, CA 90807
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0573
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Let each resident or the resident's legal representative access or purchase copies of all the resident's
records.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to provide one of one family member (FM)1 medical records of
Resident 1 within the required time frame.
This deficient practice had the potential to result in poor quality of care and a delay of care and services.
Findings:
During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was
originally admitted to the facility on [DATE] with diagnosis including hypoglycemia (low blood sugar) and
type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound
healing).
During a review of Resident 1 ' s Minimum Data Set ([MDS] a resident assessment tool) dated 4/1/2025,
the MDS indicated Resident 1 ' s cognition (ability to think and reason) was intact. The MDS indicated
Resident 1 needed set up assistance when eating and oral hygiene, maximal assistance (helper does more
than half he effort) with toileting hygiene, and showering.
During a review of electronic mail (email) correspondence from FM 1 and the Director of Nursing (DON) the
email indicated as follows:
a) On 3/21/2025 at 8:36 p.m., FM 1 requested Resident 1 ' s medical records.
b) On 3/28/2025 at 5:59 p.m., the DON indicated Resident 1 ' s medical records were available.
During an interview on 5/1/2025 at 2:18 p.m. with the Director of Nursing (DON), the DON stated the
Resident 1 ' s medical records was requested 3/21/2025 should have been made available sooner than
3/28/2025.
During a review of the facility ' s policy and procedure (P&P) titled, Access to Protected Health Information
(PHI) Policy, revised 3/21/2018, the P&P indicated request of the records within two calendar days of the
receipt of the valid request.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056150
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056150
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Catered Manor Care Center
4010 N Virginia Rd.
Long Beach, CA 90807
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to recheck one of one ' s resident (Resident 1) blood glucose
(sugar) levels after insulin (a hormone that removes excess sugar from the blood can be produced by the
body or given artificially via medication) was administered as indicated in Resident 1 ' s care plan.
This deficient practice had the potential to result in poor quality of care and a delay of care and services.
Findings:
During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was
originally admitted to the facility on [DATE] with diagnosis including hypoglycemia (low blood sugar) and
type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound
healing).
During a review of Resident 1 ' s Minimum Data Set ([MDS] a resident assessment tool) dated 4/1/2025,
the MDS indicated Resident 1 ' s cognition (ability to think and reason) was intact. The MDS indicated
Resident 1 needed set up assistance when eating and oral hygiene, maximal assistance (helper does more
than half he effort) with toileting hygiene, and showering.
During a concurrent interview on 5/1/2025 at 11:42 a.m. with Registered Nurse (RN) 1 and record review of
Resident 1 ' s care plans . The untitled care plan focus indicated Resident 1 had Diabetes Mellitus. The care
plan goal, initiated 3/12/2025, indicated the resident will have no complications related to diabetes. One of
the care plan interventions indicated to administer insulin as ordered and the licensed Nurse will continue
to monitor resident for Hypo /Hyperglycemia (low and high blood sugar) and continue rechecking blood
sugar 30 to 45 minutes after administering insulin. RN 1 stated Resident 1Resident 1 ' s blood sugar should
have been checked after insulin was administered as indicated in the care plan.
During an interview on 5/1/2025 at 11:42 a.m. with Registered Nurse (RN) 1 and record review of Resident
1 ' s Medication Administration Record (MAR) for 3/2025 . RN1 stated Insulin was administered at 11:30
a.m., as follows:
a) 3/14/2025, 1 unit for blood sugar of 163 milligrams per deciliter (mg/dL)
b) 3/15/2025, 4 units for blood sugar of 345 mg/dL
c) 3/20/2025, 2 units for blood sugar of 226 mg/dL
d) 3/21/2025, 5 units for blood sugar of 371 mg/dL
RN 1 stated the blood sugars were not checked after the insulin was administered on the dates indicated.
RN 1 stated blood sugar should have been checked as indicated in the care plan.
During an interview on 5/1/2025 at 2:18 p.m. with the Director of Nursing (DON), the DON stated the
resident care plans should be implemented as indicated.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056150
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056150
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Catered Manor Care Center
4010 N Virginia Rd.
Long Beach, CA 90807
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility ' s policy and procedure (P&P) titled, Care Plans, Comprehensive, revised
12/2017, the P&P indicated a comprehensive, person-centered care plan that includes measurable
objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed
and implemented for each resident. The care plan describes the services that are to be furnished to attain
or maintain the resident's highest practicable physical, mental, and psychosocial well-being.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056150
If continuation sheet
Page 4 of 4