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Inspection visit

Health inspection

EXTENDED CARE HOSPITAL OF RIVERSIDECMS #0561621 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0565 Honor the resident's right to organize and participate in resident/family groups in the facility. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure staff discussed the decisions and the rationale regarding issues or concerns raised by the Resident Council (a group of residents who come together to discuss concerns, make suggestions, and advocate for improvements in their living environment). Residents Affected - Some This failure had the potential to feel that their voices were not heard which could result in dissatisfaction and a decline in quality of life. Findings: On January 22, 2025, at 5:25 p.m., during an interview with Resident 1, she stated the dining room/activity room closes at 7 p.m. and reopens at 9 a.m. Resident 1 further stated the access to the patio and vending machine is only available thru the dining room. On January 22, 2025, at 5:40 p.m., during an interview with Certified Nurse Assistant (CNA) 1, he stated the dining room closes at 6:15 p.m. and the key is held by the Registered Nurse Supervisor (RNS). On January 22, 2025, at 5:40 p.m., during an interview with the Dietary Service Supervisor (DSS), she stated the dining room is closed right after dinner time and the key is held by the Registered Nurse Supervisor (RNS). On January 22, 2025, at 6:55 p.m., during an interview with Resident 2, he stated the dining room closes at 7 p.m Resident 2 further stated that the activity room is the only place available to sit, relax, and socialize with other residents. On January 22, 2025, at 7:45 p.m., during an interview with Resident 3, he stated he wanted to go out to the patio to get fresh air. Resident 3 stated, he attempted multiple times since his admission but was unable to do so because the dining room was closed. On January 22, 2025, at 7:55 p.m., during an interview with Resident 4, she stated she wanted to buy soda at night but was unable to because the dining room was closed. On January 22, 2025, at 8:10 p.m., during an interview with the Registered Nurse Supervisor (RNS), she stated they were instructed to lock the dining room at 7 p.m. and she is the one who holds the key. On January 22, 2025, at 8:30 p.m., during an interview with the Assistant Director of nursing (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 056162 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056162 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/05/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Extended Care Hospital of Riverside 8171 Magnolia Avenue Riverside, CA 92504 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0565 (ADON), she stated the staff were not supposed to lock the dining room, but only to keep it closed. Level of Harm - Minimal harm or potential for actual harm On February 3, 2025, at 2:16 p.m., the Dietary Services Supervisor (DSS) was interviewed. The DSS stated, she had heard residents discussing and complaining about the dining room being closed at night. The DSS further stated that she informed the department heads about these concerns during the morning meetings. Residents Affected - Some A review of facility document tiled, RESIDENT COUNCIL DEPARTMENTAL RESPONSE FORM, dated December 18, 2024, indicated, .Issues Identified by Resident Council .Resident ' s expressed concern of dinning (sic) room door being closed .facility resolved by giving RN (Registered Nurse) key and communicated with staff. The door will remain open breakfast lunch and dinner . Further review of the facility document Resident Council Departmental Response Form, dated December 18, 2024, indicated there was no documentation that the solutions and their rationale were discussed with the Resident Council. On February 5, 2025, at 3:03 p.m., the Administrator was interviewed. The Adm stated, the residents had brought up concerns about the dining room being closed at night during a Resident Council meeting. The Adm stated, the team developed solutions to address the issue, these solutions were not shared or discussed with the Resident Council. The Adm stated that the information should have been disseminated to ensure residents were informed. A review of Resident 1 's admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included aftercare following surgery of the digestive system (group of organs that work together to digest and absorb nutrients from the food you eat). Resident 1 's History and Physical Examination, dated December 5, 2025, indicated Resident 1 has the capacity to make decisions. A review of Resident 2 's admission Record indicated Resident 2 was admitted to the facility on [DATE], with diagnoses which included schizophrenia (mental condition). Resident 2 's History and Physical Examination, dated November 30, 2024, indicated Resident 2 has the capacity to make decisions. A review of Resident 3 's admission Record indicated Resident 3 was admitted to the facility on [DATE], with diagnoses which included left total knee replacement. Resident 3 's History and Physical Examination, dated January 20, 2025, indicated Resident 3 has the capacity to make decisions. A review of Resident 4 's admission Record indicated Resident 4 was admitted to the facility on [DATE], with diagnoses which included diabetes (high blood sugar). Resident 4 's History and Physical Examination, dated December 29, 2024, indicated Resident 4 has the capacity to make decisions. A review of the facility policy and procedure titled, Resident Council Meetings, dated December 19, 2023, indicated, .The facility shall act upon concerns and recommendations of the Council, make (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056162 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056162 B. Wing A. Building (X3) DATE SURVEY COMPLETED 02/05/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Extended Care Hospital of Riverside 8171 Magnolia Avenue Riverside, CA 92504 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0565 attempts to accommodate recommendations to the extent practicable, and communicate its decisions to the Council . Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056162 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0565GeneralS&S Epotential for harm

    F565 - The resident has a right to organize and participate in resident groups in the

    Honor the resident's right to organize and participate in resident/family groups in the facility.

FAQ · About this visit

Common questions about this visit

What happened during the February 5, 2025 survey of EXTENDED CARE HOSPITAL OF RIVERSIDE?

This was a inspection survey of EXTENDED CARE HOSPITAL OF RIVERSIDE on February 5, 2025. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at EXTENDED CARE HOSPITAL OF RIVERSIDE on February 5, 2025?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Honor the resident's right to organize and participate in resident/family groups in the facility."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.