F 0660
Plan the resident's discharge to meet the resident's goals and needs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a post discharge follow-up was conducted and
documented in the medical records for one of three residents reviewed (Resident 1).
Residents Affected - Few
This failure had the potential to compromise Resident 1's safety and well-being by not ensuring
post-discharge needs were met.
Findings:
A review of Resident 1's medical record indicated he was admitted to the facility on [DATE], with diagnoses
which included left tibia (leg bone) fracture and type 2 diabetes mellitus (abnormal high sugar). Resident 1
was discharged on January 22, 2025.
A review of Resident 1's History and Physical, dated September 5, 2024, indicated he had capacity to
understand and make decisions.
A review of Resident 1's Order Summary, dated January 21, 2025, indicated, .LCD (last cover day) 1.21.25
(January 21, 2025) D.C. (discharge) 1/22/25 (January 22, 2025) at 11:00am, to address (provided) .
A review of Resident 1's NOTICE OF PROPOSED TRANSFER/DISCHARGE, effective date of January 22,
2025, indicated .The transfer or discharge is appropriate because your health has improved sufficiently so
that you no longer require services provided by the facility .
A review of Resident 1's Progress Notes, dated January 22, 2025, at 12:33 p.m., indicated .pt (patient)
discharged .
A further review of Resident 1's progress notes indicated, there was no documentation showing that the
Case Manager (CM) followed-up with the resident after his discharge.
On March 5, 2025, at 10:25 a.m., a concurrent interview and record review were conducted with the Social
Service Director (SSD). The SSD stated when a patient was discharged , she and/or the CM would call the
resident at least 72 hours after discharge to check in and provide additional information as needed. The
SSD stated, she maintained a binder containing her post-discharge follow up call logs, while the CM kept
track of her own logs. The SSD stated, Resident 1's discharge had been coordinated by the CM, and was
unsure whether the CM conducted a follow up call for Resident 1.
On March 6, 2025, at 12:35 p.m., a concurrent interview and record review were conducted with the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056162
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056162
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/02/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Extended Care Hospital of Riverside
8171 Magnolia Avenue
Riverside, CA 92504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0660
Level of Harm - Minimal harm
or potential for actual harm
Director of Nursing (DON). The DON stated, per facility policy, the social services and case management
departments were responsible for calling and checking in on residents at least 72 hours after discharge and
again between 14-28 days post-discharge. The DON stated, there was no documentation showing that
Resident 1 was contacted after discharge. The DON stated, Resident 1 should have received a follow up
phone call to ensure Resident 1's post discharge care needs were met and the resident remained safe.
Residents Affected - Few
A review of the facility's policy and procedure titled, Follow Up Discharge Phone Call, revised December
2024, indicated .the purpose of follow up discharge call is .within 72 hours of discharge, as this is the time
when most patients will have questions and need reassurance, advice and reinforcement of information
provided upon discharge .to check patient's condition and support discharge instructions .
A review of the facility's policy and procedure titled, Documentation in Medical Record, revised on
December 2022, indicated .each resident's medical record shall contain a representation of the
experiences of the resident and include enough information to provide a picture of the resident's progress
.licensed staff and interdisciplinary team members shall document all assessments, observations, and
services provided in the resident's medical record .documentation shall be accurate, relevant and complete,
containing sufficient details about the resident's care .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056162
If continuation sheet
Page 2 of 2