F 0602
Protect each resident from the wrongful use of the resident's belongings or money.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to protect one of one resident (Resident 1) from
misappropriation of property (deliberate misplacement exploitation, or wrongful, temporary, or permanent
use of a resident ' s belongings or money without the resident ' s consent) when Housekeeper 1 (HK 1) was
running several personal errands procuring personal items, bringing the items to Resident 1, and cashing
personal checks from Resident 1.
Residents Affected - Few
This deficient practice placed Resident 1 at risk for misappropriation of property.
Findings:
During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was
admitted to the facility on [DATE] with diagnoses including end stage renal disease (kidney [organ that
filters wastes and extra fluid from the body] failure), hemiplegia (paralysis of one side of the body), type 2
diabetes mellitus (a problem in the way the body regulates and uses sugar as a fuel) and heart failure
(heart cannot pump as it should).
During a review of Resident 1 ' s Minimum Data Set (MDS), an assessment and care screening tool), dated
9/11/2023, the MDS indicated Resident 1's cognition (ability to think, understand, learn, and remember)
was moderately impaired.
During a review of Resident 1 ' s history and physical (H&P), dated, 7/14/2023, the H&P indicated Resident
1 recognized family, staff, and routines 75 to 90 percent of the time and needed occasional prompting. The
H&P indicated Resident 1 was pleasant and slightly confused.
During a review of Resident 1 ' s Report of Suspected Dependent Adult/ Elder Abuse (SOC 341),
completed 11/1/2023, the SOC 341 indicated family member 1 (FM 1) alleged an employee was involved in
questionable bank transactions with Resident 1.
During a review of the facility ' s Investigation Summary for Resident 1 ' s abuse allegations, dated
11/6/2023, the summary indicated HK 1 confirmed that HK 1 made purchases for Resident 1.
During an interview with the Social services director (SSD) on 11/20/2023 at 12:02 p.m. HK 1 should not
have run any errands for Resident 1. SSD stated HK 1 should have notified the activity director in charge of
running errands to pick up personal items. The SSD stated when we handle finances everything is logged,
and we give them a receipt for transactions.
During an interview with HK 1 on 11/20/2023 at 12:20 p.m., HK 1 stated Resident 1 was HK 1 ' s best
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056164
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056164
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/07/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Pacific Palms Healthcare
1020 Termino Avenue
Long Beach, CA 90804
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0602
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
friend and Resident 1 always asked HK 1 for personal favors during working hours. HK 1 stated he ran
errands, like buying water, soda, food, clothes, and shoes, for Resident 1 for over a year. HK 1 stated
Resident 1 wrote him personal checks which HK 1 deposited to his personal bank account. HK 1 stated he
would then purchase items and bring it to Resident 1. HK 1 stated Resident 1 told him (HK 1) to keep the
change for gas or extra cost. HK 1 stated he was unaware that he should not have been running errands or
receiving any money from the residents. HK 1 stated he was unaware that it was illegal, and he should have
referred Resident 1 to the social worker, the director of Nursing (DON), or the administrator (ADM).
During a phone interview with the ADM and record review of facility in service, dated 11/1/2023, titled
Prohibiting staff from running errands for residents involving the handling of money, on 11/28/2023 at
3:45p.m., the in-service was reviewed. The in-service indicated staff was prohibited from running personal
errands for residents involving the handling of money. The ADM stated the facility conducted in-services
with all the staff as soon as the facility found out about HK 1 cashing checks issued by Resident 1 and
running personal errands for Resident 1 because it was inappropriate. The ADM stated the facility social
services was equipped to handle personal requests/ transactions needed by the residents, especially
matters involving money.
During a review of the faculty policy and procedure titled Abuse policy and Procedure, revised 2/2018, the
policy indicated:
a. Resident must not be subjected to abuse by anyone including facility staff, other residents, consultants or
volunteers, staff of other agencies serving the resident, family members or legal guardians, friends, or other
individuals.
b. To ensure resident rights are protected by providing a method for the prevention of alleged resident
abuse.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056164
If continuation sheet
Page 2 of 2