F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review facility failed to maintain privacy of confidential
information when Certified Nursing Assistant 3 (CNA 3) left an electronic health record (EHR- a digital
version of a patient's paper chart) open , unattended, and out of view for one of one resident sampled
(Resident 25).
Residents Affected - Few
This deficient practice violated Resident 25's right to privacy and confidentiality of their medical records.
Findings:
A review of Resident 25's admission Record indicated the facility admitted the resident on 2/21/2020 and
readmitted the resident on 10/7/2020 with diagnoses that included Parkinson's disease (), essential
(primary) hypertension (the blood is pumping with more force than normal through your arteries [blood
vessels that distribute oxygen-rich blood to your entire body]), and unspecified dementia (the loss of
cognitive functioning such as thinking, remembering, and reasoning to an extent that it interferes with a
person's daily life and activities).
A review of Resident 25's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 8/20/2023 indicated Resident 25 was usually able to understand and usually understood. Resident
25 required extensive assistance with bed mobility, locomotion off and on unit, dressing, toilet use, and
personal hygiene.
During a concurrent observation and interview on 9/30/2023 at 6:53 p.m., with the Director of Nursing
(DON) and Administrator (Adm), outside the dining room, observed CNA 3's computer with Resident 25's
EHR open and visible, unattended, and out of CNA 3's line of sight. The DON stated it is a violation of
privacy of confidential information to leave the resident's EHR open and unattended.
During an interview on 9/30/2023 at 7:13 p.m., CNA 3 stated that he is aware to close resident's EHR when
he walks away from the computer but forgot to do so. CNA 3 stated leaving the resident's EHR open and
unattended placed Resident 25's information at risk for being accessed by someone who is not authorized.
During an interview on 10/2/2023 at 11:10 a.m., the DON stated leaving EHR open and unattended is a
violation and a risk for resident information to be exposed. The DON stated the staff need to log out of the
computer if they walk away from it so that no resident information is visible to anyone else.
A review of facility's policies and procedures titled Computer Terminals/Workstations, last revised
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 16
Event ID:
056168
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Level of Harm - Minimal harm
or potential for actual harm
on 2/3/2023 indicate computer terminals and workstations will be positioned/shielded to ensure that
protection health information (PHI) and facility information is protected from public view or unauthorized
access. A user may not leave his/her workstation or terminal unattended unless the terminal scree is
cleared/shut and/or the user is logged off.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 2 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to develop and implement resident-centered care plans for
two of 14 sampled residents (Resident 25 and Resident 87) by failing to:
1. Ensure Resident 25 had a care plan addressing the use of Cefdinir (an antibiotic [medicines that treat or
prevent bacterial infections] medication).
2. Ensure Resident 87 had a care plan addressing the use of a cervical collar (C-collar, a medical device
used to restrict movement whenever spinal motion restriction is indicated).
These deficient practices placed the residents at risk for not receiving the necessary services and
treatment to meet their medical, physical, mental and psychosocial needs.
Findings:
a. A review of Resident 87's admission Record indicated the facility originally admitted the resident on
9/1/2023 and readmitted on [DATE] with diagnoses including intraspinal (being within the spine) abscess
(buildup of pus) and granuloma (a cluster of white blood cells and other tissues) and cervical (neck) region
discitis (inflammation of disc due to infection).
A review of Resident 87's Minimum Data Set (MDS, a standardized assessment and care screening tool),
dated 9/28/2023, indicated the resident was cognitively intact. The MDS indicated the resident required
extensive assistance with bed mobility, transfer, walk in room and corridor, locomotion on and off unit,
dressing, toilet use, bathing, and personal hygiene with one-two person physical assist.
A review of Resident 87's History and Physical, dated 9/25/2023 indicated was wearing a C-collar neck
brace.
A review of Resident 87's Physician Order, dated 9/22/2023, indicated the resident may have C-collar on at
all times, may remove when showering, every shift.
During a concurrent observation and interview, at Resident 87's bedside with the Director of Nursing
(DON), on 9/30/2023 at 11:32 a.m., the DON stated Resident 87's neck brace should be adjusted to ensure
the resident's chin is on top of the chin pad.
During a concurrent interview and record review of Resident 87's Care Plans, on 10/2/2023 at 11:23 a.m.,
with the DON, the DON stated Resident 87 did not have a care plan related to the use of the C-collar. The
DON stated care plans are developed to provide the resident the plan of care needed for a good or better
outcome. The DON stated there should have been a care plan with interventions that included frequent
checks to ensure the c-collar was applied correctly to prevent misalignment of her spine. The DON stated
education on the proper use of the C-collar improve resident outcomes.
A review of the facility's policy and procedure titled, Care Plans, Comprehensive Person-Centered, revised
3/2022, indicated that a comprehensive, person-centered care plan that includes measurable objectives
and timetables to meet the resident's physical, psychosocial and functional needs is developed and
implemented for each resident.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 3 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
b. A review of Resident 25's admission Record indicated the facility readmitted the resident on 10/7/2020
with diagnoses including Parkinson's disease (a disorder of the central nervous system that affects
movement, often including tremors [shaking movements in one or more parts of the body, most often in the
hands]) and dementia (a loss of mental ability severe enough to interfere with normal activities of daily
living).
Residents Affected - Few
A review of Resident 25's Situation Background Assessment and Request (SBAR, a communication tool
that allows health care professionals to communicate a resident's condition) and progress note, dated
9/27/2023, indicated the resident with right lower back skin abscess. The SBAR indicated Resident 25's
physician was made aware, and the physician gave new orders.
A review of Resident 25's Physician Order, dated 9/27/2023, indicated an order for Cefdinir oral capsule
300 milligrams (mg, a unit of measure) give one capsule by mouth two times a day for right lower back skin
abscess (a buildup of pus) for 10 days.
During a concurrent interview and record review of Resident 25's Care Plans on 10/1/2023 at 10:26 a.m.,
with the Director of Nursing (DON), the DON stated there were care plan interventions developed for the
use of cefdinir.
During a concurrent interview and record review of Resident 25's Care Plans on 10/1/2023 at 2:16 p.m.,
with Licensed Vocational Nurse 5 (LVN 5), LVN 5 stated he did not develop a care plan specific to the
antibiotic use, Cefdinir.
During an interview on 10/2/2023 at 11:25 a.m., the DON stated care plans are developed to provide the
resident the plan of care needed for better outcomes.
A review of the facility's policy and procedure titled, Care Plans, Comprehensive Person-Centered,
approved 2/3/2023, indicated that assessments of residents are ongoing and care plans are revised as
information about the residents and the residents' condition change.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 4 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, facility failed to meet professional standards of quality
for a resident who has a gastrostomy tube (GT- a tube inserted through the abdomen and into the stomach
used to deliver nutrition or medication)) by failing to verify the route of administration for a supplement,
pro-stat (a ready-to-drink concentrated liquid protein medical food) prior to administration for one of one
sample resident (Resident 27).
Residents Affected - Few
This deficient practice had the potential to result in Resident 27 receiving the medication orally causing the
resident to aspirate.
Findings:
A review of Resident 27's admission Records indicated the facility admitted the resident on 1/6/2021 and
readmitted the resident on 11/25/2022 with diagnosis that included unspecified dementia (the loss of
cognitive functioning such as thinking, remembering, and reasoning to an extent that it interferes with a
person's daily life and activities), essential (primary) hypertension (the blood is pumping with more force
than normal through your arteries [blood vessels that distribute oxygen-rich blood to your entire body]), and
gastrostomy (a surgical procedure used to insert a tube, often referred to as a G-tube, through the
abdomen and into the stomach)
A review of Resident 27's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 9/3/2023 indicated the resident was never able to understand or be understood. Resident 27 was
totally dependent on staff for bed mobility, transfer, locomotion on and off unit, dressing, eating, toilet use,
and personal hygiene. MDS further indicated nutritional approaches as feeding tube.
A review of the Physician's Order for Resident 27 dated 6/15/2023 indicated an order for prostat sugar free
give 30 millimeters (ml a unit of measurement) by mouth two times a day for supplement.
A review of Resident 27's Care Plan developed on 12/1/2022 indicated the resident required tube feeding
related to dysphagia (swallowing difficulties). The interventions included resident needs (total) with tube
feeding and water flushes and check tube placement and gastric contents/residual volume per facility
protocol.
During a concurrent observation, interview, and record review with Licensed Vocational Nurse 5 (LVN 5), on
10/1/2023 at 8:11 a.m., observed LVN 5 during Resident 27's medication administration pass administer
prostate via g-tube. LVN 5 reviewed the resident's order for prostat and stated that the order indicated to
administer prostat via mouth. LVN 5 stated he should have verified the order with the doctor.
During an interview on 10/2/2023 at 11:11 a.m., the Director of Nursing (DON) stated medication needs to
be administered by ordered route. The DON stated nursing staff should have verified with the doctor if the
route is appropriate for the resident. The DON stated administering the medication orally as ordered instead
of g-tube placed Resident 27 at risk for aspiration.
A review of the facility's policies and procedures, titled, Administering Medications, last revised on 2/3/2023
indicate medications are administered in accordance with prescriber orders, including any required time
frame. The individual administering the medication checks the label three (3) times
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 5 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
to verify the right resident, right medication, right dosage, right time, and right method (route) of
administration before giving the medication.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 6 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to provide a safe environment to prevent an accident for one
of three sampled residents (Resident 27) by transferring Resident 27 without two staff when using a lift
machine. On 6/12/2023, at 6:20 p.m. Certified Nursing Assistant 1 (CNA 1) transferred by herself Resident
27 using a Hoyer lift (a brand name for a mobile floor lift system [assistant device] that rolls on wheels
[metal frame] and is intended to help lift, suspend with a sling, and transfer residents with mobility problems
to transfer from and to bed. During two-person operation, one person engages the unit's controls while the
other person handles and guides the individual being transferred).
As a result, Resident 27 fell and sustained a head injury and a scalp laceration (cut) requiring a transfer to
the General Acute Care Hospital 1 (GACH 1), where Resident 27 received six staples to the scalp
laceration.
Findings:
A review of Resident 27's admission Record indicated the facility admitted the resident on 1/6/2021 and
readmitted on [DATE] with diagnosis including unspecified dementia (the loss of cognitive functioning such
as thinking, remembering, and reasoning to an extent that it interferes with a person's daily life and
activities), essential (primary) hypertension (the blood is pumping with more force than normal through the
arteries [blood vessels that distribute oxygen-rich blood to the entire body]), and long term (current) use of
anticoagulants (a group of medications that decrease the blood's ability to clot).
A review of Resident 27's Care Plan, developed on 12/1/2022 for the resident's activity of daily living
(ADLs), indicated resident had self-care performance deficit, was totally dependent for care, and needed to
utilize two-staff assistance. The interventions included to encourage the resident to fully participate, allow
sufficient time for dressing an undressing, and encourage the resident to use call light to call for assistance.
A review of Resident 27's Care Plan, developed on 12/1/2022 for the resident's impaired mobility
dependent for transfer using a Hoyer lift, indicated interventions that included checking skin for breakdown,
maintaining a safe environment, and reporting to the physician any incident of fall/injury.
A review of Resident 27's Minimum Data Set (MDS - a standardized assessment and care-screening tool),
dated 6/3/2023 indicated the resident was never able to understand or be understood. Resident 27 was
totally dependent on staff for bed mobility, transfer, locomotion on and off the unit, dressing, eating, toilet
use, and personal hygiene.
A review of Resident 27's Fall Risk Assessment, dated 6/12/2023, indicated the resident did not have
history of fall in the past 6 months. The assessment indicated Resident 27's fall risk score was 8 (medium
fall risk, a score above 10 represented high fall risk).
A review of Resident 27's Situational-Background-Assessment-Recommendation (SBAR - a technique to
aid in facilitating and strengthening communication between health care staff) form, dated 6/12/2023,
documented by Licensed Vocational Nurse 1 (LVN 1) indicated that at 6:20 p.m. LVN 1 heard screams for
help from Resident 27's room and upon arriving to the room found both Resident 27 and CNA 1
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 7 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
sitting on the floor. Resident 1 was identified with an occipital (back part of the skull) laceration measuring 4
centimeters (cm - unit of measurement) in length by 1 cm in width. LVN 1 notified Resident 27's attending
physician, who ordered transferring Resident 27 to GACH 1 for evaluation and treatment. LVN 1
documented CNA 1 stated she (CNA 1) was transferring Resident 27 back to bed using the Hoyer lift and
the resident slipped out and sat on the floor, then leaned back and hit her head on the floor.
A review of Resident 27's GACH 1 After Visit Summary Report, dated 6/12/2023, indicated Resident 27 had
a head injury, scalp laceration requiring staples. Resident 1 was transferred back to the facility the same
day.
A review of Resident 27'a Body Check upon re-admission to the facility, dated 6/13/2023, indicated
Resident 27 had a laceration to the back of her head with 6 staples.
A review of the Physician's Order for Resident 27, dated 6/13/2023, indicated cleanse scalp laceration with
staples with normal saline (a mixture of salt and water), pat dry and leave open to air every shift for 14
days.
During an interview on 10/1/2023 at 1:38 p.m., CNA 2 stated she worked the evening of Resident 27's fall
(6/12/2023) but was not involved or observed incident. CNA 2 stated supervision informed her that during
transfer of Resident 27 CNA 1 operated the Hoyer lift by herself and Resident 27 fell.
During an interview on 10/1/2023 at 1:31 p.m., LVN 2 stated she was with LVN 1, who was the nurse for
Resident 27, when they heard someone scream for help. LVN 2 stated she and LVN 1 went to Resident
27's room and saw CNA 1 holding Resident 27 by the back, they were both on the floor next to the Hoyer
lift. Resident 27 had a laceration on her head, and Emergency Medical Services (EMS, paramedics) were
called, and Resident 1 was transferred to GACH 1. LVN 2 stated that CNA 1 was alone with Resident 27
and no other staff was in the room. LVN 2 stated when transferring a resident using the Hoyer lift there must
be two staff as a safety precaution to ensure the resident does not fall off the lift machine.
During an interview on 10/02/2023 at 11:12 a.m., the Director of Nursing (DON) stated CNA 1 broke the
facility's policy when she transferred Resident 27 without assistance of another staff and did not use safe
placement of the Hoyer lift sling. The DON stated she reviewed with CNA 1 the procedure on using the sling
and the lift and CNA did not use the cross sling (a type of sling) with Resident 27. The DON stated the
facility's policy was to use two-person assistance when using the lift. The DON stated Resident 27's injury
was preventable. The DON stated CNA 1 and LVN 1 were no longer working at the facility.
On 10/2/2023 the Evaluator attempted contacting LVN 1 and CNA 1 by telephone but did not get any
response.
A review of the facility's policies and procedures titled, Lifting Machine, Using a Mechanical, last revised on
2/3/2023, indicate at least two (2) nursing assistants are needed to safely move a resident with a
mechanical lift.
A review of the Invacare Hoyer Lift manufacturer's guidelines indicated it is recommended that two
assistants be used for all lifting preparation, transferring from, and transferring to, procedures.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 8 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to implement its policy and procedure on
labeling and storage of drugs and biologicals by:
1. Failing to label two Aplisol (a sterile aqueous solution of a purified protein fraction for intradermal [done
within the layers of skin] administration as an aid in the diagnosis of tuberculosis [disease caused by germs
that are spread from person to person through the air]) multi-dose (multiple doses) vials with an open date
for one of one medication storage reviewed.
2. Failing to label MiraLAX (a brand-name, over-the-counter product that is typically used to treat short-term
constipation) with an open date during medication pass observation for one of one sampled resident
(Resident 27).
These deficient practices increased the risk that the facility's residents could have received medication that
had become ineffective or toxic due to improper storage or labeling resulting in a negative impact to their
health and well-being.
Findings:
a. During concurrent observation and interview on [DATE] at 6:37 p.m. with the Director of Staff
Development (DSD), in the the medication storage room, observed, two Aplisol vials without a cap. The
DSD stated she does not know if the vials are open and used because it did not have an open date label.
The DSD stated the Aplisol vial's handling instructions indicated that once entered the vial should be
discarded after 30 days. The DSD stated the facility's policy and procedure is to label a medication with
open date when opened.
During an interview on [DATE] at 7:16 p.m., the Director of Nursing (DON) stated she will follow-up with
pharmacy to find out if the Aplisol vials come with a cap, and request for a change/reorder. The DON stated
it is the facility's practice for the licensed nurses to date medications including medication vials when
opened.
During an interview on [DATE] at 9:14 a.m., the DON stated that according to the pharmacy, an Aplisol vial
comes with a cap.
A review of the facility's policy and procedure titled, Labeling of Medication Containers, dated [DATE],
indicated that labels for each floor's stock shall include all necessary information, such as open date.
b. A review of Resident 27's admission Records indicated the facility admitted the resident on [DATE] and
readmitted the resident on [DATE] with diagnoses including unspecified dementia (the loss of cognitive
functioning such as thinking, remembering, and reasoning to an extent that it interferes with a person's
daily life and activities), essential (primary) hypertension (the blood is pumping with more force than normal
through your arteries [blood vessels that distribute oxygen-rich blood to your entire body]), and long term
(current) use of anticoagulants (a group of medications that decrease your blood's ability to clot).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 9 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
A review of Resident 27's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated [DATE] indicated the resident was never able to understand or be understood. Resident 27 was
totally dependent on staff for bed mobility, transfer, locomotion on and off unit, dressing, eating, toilet use,
and personal hygiene.
A review of the Physician's Order for Resident 27 dated [DATE] indicated MiraLAX 17 grams (GM- unit of
measurement) give 1 packet via g-tube one time a day for bowel management.
During a concurrent observation and interview on [DATE] at 8:11 a.m. with Licensed Vocational Nurse 5
(LVN 5), observed during medication pass MiraLAX with no open date indicated. LVN 5 stated medications
must be labeled with an open date, to make sure the medication is not old.
During an interview on [DATE] at 11:14 a.m., the Director of Nursing (DON) stated house supplies
medications must be labeled with open date. The DON stated if medications do not have an open date, they
may not be able to verify if the medication is expired, and this can place the residents at risk for adverse
side effects.
A review of the facility's policy and procedure titled, Labeling of Medication Containers, dated [DATE],
indicated all medications maintained in the facility shall be properly labeled in accordance with current state
and federal regulations. Labels for each floor's stock medication shall include all necessary information,
such as:
e. open date.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 10 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to implement infection prevention and
control practices for one of one sampled resident (Resident 138), by failing to label Resident 138's oxygen
tubing and humidifier with a placement (the action of putting something in a particular place) date.
Residents Affected - Few
This deficient practice had the potential for staff to not timely change oxygen tubing and humifidier, placing
the resident at risk for respiratory infection.
Findings:
A review of Resident 138's admission Records indicated the facility admitted the resident on 9/14/2023 with
diagnosis that included chronic obstructive pulmonary disease (COPD- a common lung disease causing
restricted airflow and breathing problems) with acute exacerbation (the process of making something that is
already bad even worse), dependence on supplemental oxygen, and depression (a constant feeling of
sadness and loss of interest, which stops you doing your normal activities).
A review of Resident 138's Minimum Data Set (MDS - a standardized assessment and care screening tool),
dated 9/20/2023 indicated the resident was able to understand and be understood. Resident 138 required
extensive assistance from staff with bed mobility, transfer, walking in room and corridor, locomotion on and
off unit, dressing, toilet use, and personal hygiene.
A review of the Physician's Order for Resident 138 dated 9/14/2023 indicated an order for oxygen at 2 liters
per minute (LPM) via nasal canula (a medical device to provide supplemental oxygen therapy to people
who have lower oxygen levels) may titrate to maintain oxygen above 92% (oxygen saturation values of 95%
to 100% are generally considered normal).
A review of Resident 138's Care Plan developed on 9/15/2023 for the resident respiratory risk related to
COPD indicated an intervention to administer oxygen as ordered, monitor oxygen saturation as ordered,
and observe vital signs as needed.
During an observation on 9/30/2023 at 2:11 p.m. observed Resident 138's humidifier and oxygen tubing not
dated.
During a concurrent observation and interview on 9/30/2023 at 6:32 p.m., with Certified Nursing Assistant 4
(CNA 4) at Resident 138's bedside, CNA 4 stated the humidifier was empty and there was no date
indicated on the oxygen tubing and humidifier.
During a concurrent observation and interview on 9/30/2023 at 6:34 p.m., with Licensed Vocational Nurse 1
(LVN 1) at Resident 138's bedside, LVN 1 stated the humidifier is empty and can dry out the resident's
nasal cavity placed the resident at risk for being uncomfortable and having a nosebleed. LVN 1 stated the
humidifier and nasal canula did not have a date on them. LVN 1 stated the oxygen tubing and humidifier
should be dated so the staff know when they were last changed. LVN 1 stated it is the facility's protocol to
change the oxygen tubing and humidifier once a week or as needed for infection control.
During an interview on 10/2/2023 at 11:15 a.m., the Director of Nursing (DON) stated oxygen tubing is
changed once a week on Thursday nights or early Friday mornings and as needed if it is soiled or
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 11 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
contaminated. The DON stated humidifiers get changed as needed and when they run out. The DON stated
both humidifier and oxygen tubing must be labeled with a date so the staff will know when it was last
changed and for infection control. The DON stated the humidifier is to prevent dryness and leaving it empty
may cause residents to experience nosebleeds.
A review of the facility's policies and procedures, titled, Oxygen supplies, last revised on 2/3/2023 indicate
changing tubing should be done weekly bases. Oxygen tubing should be labeled with date when placed,
humidifier replacement should be done in as needed bases, when placed humidifiers should be labeled.
Event ID:
Facility ID:
056168
If continuation sheet
Page 12 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single
resident rooms.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure resident rooms meet the requirement
of 80 square feet (a unit of measure) per resident in multiple resident bedrooms for 19 of 21 rooms (2, 3, 4,
5, 6, 7, 8, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20, 21, 22).
This had the potential to result in inadequate space to provide safe nursing care and privacy for the
residents.
Findings:
During a general observation tour of the facility, on 9/30/2023 at 9:10 a.m., observed residents in multiple
resident bedrooms. The residents had adequate space to move about freely inside the rooms and nursing
staff had enough space to safely provide care to these residents, with space for the beds, side tables,
dressers, and resident care equipment.
During an interview on 9/30/2023 at 9:12 a.m. with Certified Nursing Assistant 5, (CNA 5) stated room
[ROOM NUMBER] has two beds with two residents. CNA 5 stated there were no issues with the size of the
rooms and they are able to safely provide care to the residents given the space they have.
During a concurrent interview and record review of the facility's room waiver request on 10/1/2023 at 11:06
a.m., with the Administrator, the (ADM) stated the facility had a room waiver for the rooms that did not meet
the required 80 square feet (unit of measurement) per resident.
A review of the letter dated 10/1/2023, titled Request for Room Size Variance, dated 10/1/2023, submitted
by the facility indicated the following rooms with their corresponding measurements:
Room #
No. # of beds
Total Square feet
Total square feet per resident/bed
2
2
138.6
69.3
3
2
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 13 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
149.6
Level of Harm - Potential for
minimal harm
74.8
4
Residents Affected - Some
2
149.6 74.8
5
2
138.6 69.3
6
2
149.6 74.8
7
2
149.6 74.8
8
2
149.6 74.8
10
2
149.6 74.8
11
2
149.6 74.8
12
2
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 14 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
149.6 74.8
Level of Harm - Potential for
minimal harm
14
2
Residents Affected - Some
149.6 74.8
15
2
149.6 74.8
16
2
149.6 74.8
17
4
277.2 69.3
18
2
149.6 74.8
19
2
149.6 74.8
20
2
149.6 74.8
21
2
149.6 74.8
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 15 of 16
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056168
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/02/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Granada Hills Convalescent
16123 Chatsworth Ave
Granada Hills, CA 91344
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
22
Level of Harm - Potential for
minimal harm
4
277.2 69.3
Residents Affected - Some
During an observation and interview on 10/1/2023 at 11:14 a.m., with the Maintenance Staff 1 (MS 1), MS
1 stated room [ROOM NUMBER] has four beds with one bed unoccupied.
During an observation and interview on 10/1/2023 at 12:02 p.m., with MS 1, MS 1 stated room [ROOM
NUMBER] has three beds.
On 10/1/2023 at 3:17 p.m., during a concurrent interview and record review of the facility's room waiver
letter and Clients Accommodations List, dated 10/1/2023, with the ADM, the ADM stated the fourth bed
inside room [ROOM NUMBER] will be removed. The ADM stated there will be three beds in room [ROOM
NUMBER] as indicated in their Client Accommodations List. The ADM stated room [ROOM NUMBER] and
9 are multiple residents' rooms and are meeting the 80 square footage requirement per resident.
A review of the letter dated 10/1/2023, from the ADM, indicated a request for a waiver for room size and
beds per room. The letter indicated that all measures will be taken to assure the comfort and safety of each
resident. The granting of this variance will not adversely affect the resident's health and safety and will be in
accordance with any special needs of each resident.
A review of the facility's policy and procedure titled, Bedrooms, approved 2/3/2023, indicated that all
residents are provided with clean, comfortable, and safe bedrooms that meet federal and state
requirements. The procedure indicated that bedrooms accommodate no more than two residents at a time,
bedrooms measure at least 80 square feet of space per resident in double rooms, and at least 100 square
feet of space in single rooms.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056168
If continuation sheet
Page 16 of 16