F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, medical record review, and facility P&P review, the facility failed to provide the
necessary care and services to ensure one of three sampled residents (Resident 1) attained or maintained
their highest practical physical well-being. * The facility failed to ensure Resident 1 was turned and
repositioned every two hours as ordered by the physician. This failure had the potential to negatively impact
the resident's well-being.Findings: Review of the facility's P&P titled Physicians Orders, Telephone Orders,
and Recapitulation Process revised 7/2025 showed all orders must be specific and complete with all
necessary details to carry out the prescribed order without question. Review of the facility's P&P titled
Activities of Daily Living revised 5/2023 showed the interventions will be provided by the staff in accordance
with the professional standards of qualify and clinical practice. The nursing assistants will provide
assistance with the ADL's based on the resident's individualized plan of care. Medical record review for
Resident 1 was initiated on 8/8/25. Resident 1 was admitted to the facility on [DATE]. Resident 1 had a
diagnosis of Parkinson's disease (a chronic, progressive disorder of the brain that primarily affects
movement due to the loss of dopamine-producing cells, resulting in symptoms like tremors, slowness of
movement, and poor balance), contracture of the right ankle, and abnormalities in gait and mobility. Review
of Resident 1's Order Summary Report showed a physician's order dated 4/18/25, to reposition the resident
two hours on the left side, and two hours on the right side every four hours while in bed, every shift for to
help leg involuntary contraction. Review of Resident 1's MDS assessment dated [DATE], the section for GG
Functional Abilities showed the following:- 1 (indicating the resident is dependent) for lying to sitting on side
of bed, sit to stand, chair/bed to chair transfer, tub/shower transfer;- 2 (indicating the resident needed
substantial/maximal assistance) for rolling left to right, and sit to lying; and On 8/15/25 at 0847 hours, an
observation was conducted in Resident 1's room. Resident 1 was observed lying on his back, with the head
of the bed elevated On 8/15/25 at 0859 hours, an interview was conducted with CNA 1. When asked if
Resident 1 is able to turn himself in bed, CNA 1 stated no, I have to help him. When asked how often he
helps him, CNA 1 stated as needed, when he tells us. On 8/15/25 at 1028, 1128, and 1500 hours, Resident
1 was observed lying on his back, with the head of the bed elevated. On 8/15/25 at 1508 hours, an
interview was conducted with CNA 1. When asked if Resident 1 had been repositioned, CNA 1 stated
Resident 1 was only pulled up on the bed. On 8/19/25 at 1132 hours, an interview was conducted with CNA
3. When asked if Resident 1 was repositioned, CNA 3 stated yes. CNA 3 stated he tells me to put the pillow
under his arms so he doesn't lean too much to one side. When asked if CNA 3 only rotates the pillow under
his arms from left to right, CNA 3 stated yeah. When asked if CNA 3 repositioned Resident 1's body to the
left or right side, CNA 3 stated no he doesn't like it. On 8/20/25 at 1647 hours, an interview was conducted
with the DON. The DON was made aware and acknowledged the above findings. The DON stated Resident
1 preferred to be on his back. The DON further stated
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
056169
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056169
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alamitos West Health & Rehabilitation
3902 Katella Avenue
Los Alamitos, CA 90720
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
the order to reposition Resident 1 two hours on the left side, and two hours on the right side every four
hours while in bed should have been discontinued.
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056169
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056169
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alamitos West Health & Rehabilitation
3902 Katella Avenue
Los Alamitos, CA 90720
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, medical record review, and facility P&P review, the facility failed to ensure the medical record was
complete and accurately maintained for one of three sampled residents (Resident 1). * The facility failed to
ensure Resident 1's TAR (Treatment Administration Record) was complete for August 2025. * The facility
failed to accurately document the oral hygiene provided to Resident 1. These failures had the potential for
Resident 1's care needs not being met as their medical information was incomplete. Findings: Review of the
facility's P&P titled Documentation revised 1/2019 showed the resident's clinical is a concise and accurate
account of treatment, care, response to care, signs, symptoms, and progress of the resident's condition.
Medical record review for Resident 1 was initiated on 8/8/25. Resident 1 was admitted to the facility on
[DATE]. a. Review of Resident 1's TAR for August 2025 showed the following physician's orders without the
entries from the licensed nurses:- on 8/9 and 8/10/25 at 0900 hours, to apply the fluocinonide (used to
manage inflammation, itching, and redness associated with various skin conditions) external cream two
times a day for generalized body itching;- on 8/9 and 8/10/25 at 0900 hours, to get the resident out of the
bed to the wheelchair;- on 8/9/ and 8/10/25 for the day shift, to float the heels every shift due to the
blanchable (a patch of red skin that turns white or pale when you press on it and returns to its normal color
once pressure is removed, indicating that blood flow to the area is only temporarily restricted) redness on
the bilateral heels;- on 8/10/25 for the NOC (night) shift, to float the heels every shift due to the blanchable
redness on the bilateral heels;- on 8/9 and 8/10/25 at 0830 and 1330 hours, to brush/floss the resident's
teeth after each meal;- on 8/9 and 8/10/25 for the day shift, to have the foot brace on at all time during the
day shift;- on 8/9 and 8/10/25 for the day shift and 8/9/25 for the NOC shift, to monitor the left first digit
ingrown toe nail every shift;- on 8/9 and 8/10/25 for the day shift and 8/9/25 for the NOC shift, to have the
PRAFO (Pressure Relief Ankle Foot Orthosis) on the bilateral lower extremities at all times while in bed as
tolerated. On 8/14/25 at 1609 hours, an interview and concurrent medical record review for Resident 1 was
conducted with LVN 1. When asked what the missing documentation meant on the resident's TAR for
August 2025, LVN 1 stated the licensed nurses did not chart (document). LVN 1 stated the TAR would show
a check mark when the task was completed. However, when asked how the facility determined if the tasks
were completed as ordered if the TAR was missing documentation, LVN 1 stated, I'm not sure. On 8/20/25
at 1647 hours, an interview was conducted with the DON. The DON verified the above findings. b. On
8/19/25 at 1104 hours, an interview was conducted with Resident 1. When asked if he had brushed his
teeth, Resident 1 stated no they didn't not bring it to me. On 8/19/25 at 1140 hours, an observation and
concurrent interview was conducted with CNA 3 of Resident 1's toothbrush and set-up. When asked where
Resident 1's oral care set-up was, CNA 3 pointed to the top of the dresser on the right side of the bed.
During the observation, CNA 3 was asked if she had set up the oral care supplies for Resident 1, CNA 3
stated, I don't think I did, I had two showers today. Review of Resident 1's Documentation Survey Report for
August 2025 under the section for Intervention/Task - oral care brushing and flossing with dental cleaning
after meals dated 8/19/25, showed a Y (yes) documentation at 0842 hours. On 8/20/25 at 1110 hours, a
follow-up telephone interview was conducted with CNA 3. CNA 3 stated she documented Resident 1 was
provided oral care on 8/19/25, during the day shift; however, CNA 3 acknowledged she did not provide an
oral care to Resident 1. On 8/20/25 at 1647 hours, an interview was conducted with the DON. The DON
was made aware and acknowledged the above findings.
Event ID:
Facility ID:
056169
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056169
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alamitos West Health & Rehabilitation
3902 Katella Avenue
Los Alamitos, CA 90720
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Potential for
minimal harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and facility P&P review, the facility failed to ensure the appropriate infection control
practices designed to provide a safe and sanitary environment and help prevent the development and
transmission of infections were implemented. * The facility failed to dispose the used gloves inside Shower
room [ROOM NUMBER]. * The facility failed to place the soiled towel inside the dirty linen barrel. These
failures posed the risk for the transmission of disease-causing microorganisms.Findings: Review of the
facility's P&P titled Infection Prevention and Control Program revised 4/2025 showed the facility personnel
will handle, store, process, and transport linens so as to prevent the spread of infection. The facility will use
effective methods for the safe storage, transport and disposal of garbage, refuse and infectious waste,
consistent with all applicable local, state, and federal requirements for such disposal. a. On 8/14/25 at 1229
hours, an observation and concurrent interview was conducted with the Account Manager in Shower room
[ROOM NUMBER]. One used glove was observed on the sink and top of the toilet tank in Shower room
[ROOM NUMBER]. The Account Manager verified and acknowledged the used gloves should have been
disposed of properly. b. On 8/14/25 at 1256 hours, an observation and concurrent interview was conducted
with the Account Manager in Shower room [ROOM NUMBER]. A white towel with grey and yellow-brownish
stain was observed on the floor inside Shower room [ROOM NUMBER]. The Account Manager verified and
acknowledged the towel should have been placed in the dirty linen barrel. On 8/20/25 at 1647 hours, an
interview was conducted with the DON. The DON was made aware of the above findings. The DON stated
the process for cleaning the shower rooms would include ensuring the shower rooms were free of used
gloves and washcloths.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056169
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056169
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/22/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alamitos West Health & Rehabilitation
3902 Katella Avenue
Los Alamitos, CA 90720
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Potential for
minimal harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview, the facility failed to ensure to clean and disinfect three of three shower rooms. *
The facility failed to clean the shower heads for Shower rooms [ROOM NUMBER]. This failure had the
potential risk of affecting the residents' health condition.Findings: On 8/13/25 at 1527 hours, an interview
was conducted with Resident 2. Resident 2 stated inside Shower room [ROOM NUMBER], the showers
look like there's poop. Medical record review for Resident 2 was initiated on 8/13/25. Resident 2 was
admitted to the facility on [DATE]. On 8/14/25 at 1229 hours, an observation and concurrent interview was
conducted with the Account Manager. An observation was conducted inside Shower rooms [ROOM
NUMBER]. A dark brown residue on the lower half of the shower heads surrounding the water spickets was
observed inside Shower rooms [ROOM NUMBER]. In addition, Shower room [ROOM NUMBER] was
observed to have brown stains on the wall and on the shower head holder in the two shower stalls. When
asked what the brown residue was, the Account Manager stated the water from the shower heads had a
constant leak and needed to be replaced. The Account Manager verified the above findings. On 8/14/25 at
1515 hours, an interview was conducted with the Administrator, and DON. The Administrator stated there
was discoloration on the shower heads, and the maintenance staff was stripping it and replacing the
shower heads. The Administrator and DON acknowledged the above findings.
Event ID:
Facility ID:
056169
If continuation sheet
Page 5 of 5