F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident must receive and the facility must provide necessary behavioral health care and
services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a resident who displayed behaviors of refusing
medications received treatment and services to correct the assessed problem, was provided behavioral
health services for one of three sampled residents ( Resident 1) whose primary diagnosis was
schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly) and bipolar
disorder (a brain disorder that causes changes in a person's mood, energy, and ability to function) by failing
to: 1.Notify the physician when Resident 1 refused Haloperidol (a medicine used to treat and manage
various mental health and behavioral condition, including schizophrenia and bipolar disorder) 10 milligram
(MG, a unit of measurement) one tablet by mouth two times a day for a total of 35 doses. 2. Notify the
physician when Resident 1 refused Valproic Acid (a medicine used to treat bipolar disorder) 250 MG three
capsules by mouth as two times a day for a total of 14 doses and partial administration of Valproic Acid for
4 doses. 3. Notify the physician when Resident 1 refused one dose of Venlafaxine (a medicine used to treat
depression [a mood disorder that causes a persistent feeling of sadness and loss of interest] and anxiety [a
common emotion characterized by feelings of unease, worry, or fear, which can range from mild to
severe])5 MG one tablet by mouth two times a day. 4. Conduct an interdisciplinary team (IDT) meeting
when Resident 1 continued to refuse psychotropic medications. 5. Assess and document the reason for
Resident 1's constant refusal of psychotropic medications. These deficient practices resulted in Resident 1
pushing Resident 2 during a resident-to resident altercation on 6/20/2025. Subsequently, Resident 1 was
transferred to a General Acute Care Hospital (GACH) and placed on a 5150 (the California Welfare and
Institutions Code, which allows a qualified professional to place someone in an involuntary 72-hour
psychiatric hold if they are a danger to themselves or others or are gravely disabled). During a review of
Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 5/26/2025 with
diagnoses that included schizophrenia (a disorder that affects a person's ability to think, feel, and behave
clearly) and bipolar disorder (a brain disorder that causes changes in a person's mood, energy, and ability
to function). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated
5/30/2025, the MDS indicated Resident 1 had moderately impaired cognition (ability to understand and
make decisions) and memory. The MDS indicated Resident 1 exhibited little interest or pleasure in doing
things and trouble failing or staying asleep, or sleeping too much nearly every day, feeling down,
depressed, or hopeless, feeling tired or having little energy, poor appetite or overeating several days over
the last two weeks. The MDS also indicated Resident 1 required supervision or touching assistance with
eating, and partial/moderate assistance with oral hygiene, toileting hygiene, shower/bathe self, personal
hygiene, and chair/bed-to-chair transfer. During a review of Resident 1's Order Summary Report, dated
6/20/2025, the Report indicated the physician ordered to administer the following medications:
1.Haloperidol (a medicine used to treat and manage various mental health and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056190
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056190
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chestnut Ridge Post Acute LLC
525 South Central Avenue
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
behavioral condition, including schizophrenia and bipolar disorder) 10 milligram (MG, a unit of
measurement) one tablet by mouth two times a day for bipolar manifested by striking out at staff, starting on
5/27/2025. 2.Valproic Acid (a medicine used to treat bipolar disorder) 250 MG three capsules by mouth as
two times a day for bipolar disorder manifested by inconsolable screaming, starting on 5/27/2025.
3.Venlafaxine (a medicine used to treat depression [a mood disorder that causes a persistent feeling of
sadness and loss of interest] and anxiety [a common emotion characterized by feelings of unease, worry, or
fear, which can range from mild to severe])5 MG one tablet by mouth two times a day for restlessness,
starting on 5/27/2025. During a review of Resident 1's Medication Administration Record (MAR), dated
5/2025, the MAR indicated Resident 1 refused to take Haloperidol 10 MG one tablet on 5/27/2025 at 6 PM,
5/28/2025 at 9 AM at 6 PM, 5/29/2025 at 9 AM and 6 PM, 5/30/2025 at 9 AM. The MAR also indicated
Resident 1 refused to take Valproic Acid 250 MG three capsules on 5/28/2025 9 AM and 5/29/2025 9 AM.
During a review Resident 1's MAR, dated 6/2025, the MAR indicated Resident 1 refused to take
Haloperidol 10 MG one tablet on: a. 6/1/2025 at 9 AM and 6 PM b. 6/2/2025 at 9 AM and 6 PM c. 6/3/2025
at 9 AM and 6 PM d. 6/4/2025 at 9 AM e. 6/5/2025 at 9 AM and 6 PM f. 6/6/2025 at 9 AM and 6 PM g.
6/7/2025 at 9 AM h. 6/8/2025 at 9 AM and 6 PM i. 6/10/2025 at 9 AM and 6 PM j. 6/11/2025 at 9 AM and 6
PM k. 6/12/2025 at 6 PM l. 6/13/2025 at 9 AM and 6 PM m. 6/14/2025 at 9 AM n. 6/15/2025 at 9 AM and 6
PM o. 6/16/2025 at 9 AM p. 6/17/2025 at 6 PM q. 6/19/2025 at 6 PM r. 6/20/2025 at 9 AM and 6 PM During
a review of Resident 1's MAR, dated 6/2025, the MAR indicated Resident 1 refused to take Valproic Acid
250 MG three capsules on: a. 6/3/2025 at 9 AM b. 6/6/2025 at 6 PM c. 6/12/2025 at 6 PM d. 6/13/2025 at 9
AM and 6 PM e. 6/14/2025 at 9 AM f. 6/15/2025 at 9 AM and 6 PM g. 6/17/2025 at 6 PM h. 6/19/2025 at 6
PM i. 6/20/2025 at 9 AM and 6 PM The MAR indicated Resident 1 received only a partial administration of
Valproic Acid 250 MG three capsules on 6/8/2025 at 6 PM, 6/9/2025 at 6 PM, 6/10/2025 at 6 PM and
6/11/2025 at 6 PM. The MAR indicated Resident 1 did not receive the entire dose of Valproic Acid 250 MG
three capsules on 6/5/2025 at 6 PM and was only administered one tablet. During a review of Resident 1's
MAR, dated 6/2025, the MAR indicated Resident 1 refused to take Venlafaxine 75 MG one tablet on
6/6/2025 at 6 PM. During a review of Resident 1's Progress Notes (PN), dated 6/8/2025 at 5:34 PM, the PN
indicated Resident only took one capsule of Valproic Acid 250 MG. During a review of Resident 1's Change
in Condition Evaluation (COC), dated 6/12/2025 at 10:22 AM, the COC indicated Registered Nurse (RN) 1
reported to the physician that Resident 1 was non complaint with medication administration since Resident
1 kept refusing to take the medication, valproic acid. During a review of Resident 1's PN, dated 6/12/2025
at 10:22 AM, the PN indicated RN 1 reported to the physician that Resident 1 kept on refusing medications
but there was no documentation for recommendations, new testing orders and new intervention ordered by
the physician. During a review of Resident 1's PN, dated 6/20/2025 at 3:14 PM, the PN indicated that at
12:25 PM, Resident 1 allegedly approached Resident 2 in the smoking patio and asked Resident 2 for a
cigarette, but Resident 2 stated he did not have a cigarette, so Resident 1 pushed Resident 2 and
continued a verbal altercation. During a review of Resident 1's PN, dated 6/20/2025 at 8:04 PM, the PN
indicated that the facility called 911 and transferred Resident 1 to the General Acute Care Hospital (GACH)
at 7:10 PM for 5150. During an interview on 7/9/2025 at 11:25 AM with Restorative Nursing Assistant
(RNA) 1, RNA 1, RNA 1 stated on 6/20/2025 after lunch, he was doing something in the hallway and he
heard Resident 1 and Resident 2 arguing in the smoking patio, then, he tried to separate the residents.
RNA 1 stated Resident 2 said Resident 1 was asking for a cigarette from him, but Resident 2 said he did
not have a cigarette, then, Resident 1 pushed Resident 2. During an interview on 7/9/2025 at 12:17 PM
with RN 2, RN 2 stated Resident 1 would become verbally aggressively toward staff when the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056190
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056190
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chestnut Ridge Post Acute LLC
525 South Central Avenue
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
staff did not attend to his request immediately. RN 2 stated the charge nurses reported that Resident 1
would refuse to take medications, then, the nurse would educate the resident about the risk of refusing
medication, informed the responsible party (RP) to convince the resident, and notify the physician. RN 2
stated she did not know how often and how many medications Resident 1 had refused since his admission,
and she did not know if any interventions were developed and implemented to address Resident 1's
behavior of refusing medications frequently. During an interview on 7/9/2025 at 1:40 PM with Licensed
Vocational Nursing (LVN) 2, LVN 2 stated Resident 1 had refused his medication since the first day he was
admitted into the facility. LVN 2 stated Resident 1's refusal of medications increased before Resident 1 was
transferred to the GACH. LVN 2 stated she reported Resident 1's refusal of medication to the RN supervisor
and the RN supervisor was responsible for assessing Resident 1 and reporting to and following up with the
physician. During a telephone interview on 7/9/2025 at 3:50 PM with RN 1, RN 1 stated on 6/12/2025, the
charged nurse informed her that Resident 1 refused to take medications, such as metformin, haloperidol
and valproic acid, so RN 1completed the COC, and reported Resident 1's refusals of medications to the
nurse practitioner (NP) of Resident 1's psychiatrist. RN 1 stated the NP stated she would come to the
facility and visit with Resident 1, however RN 1 did not document NP's response or COC onto Resident 1's
medical record. RN 1 stated she did not know if the NP or the psychiatrist came to see Resident 1 after
informing NP of Resident 1 refusing medications. RN 1 stated she had not followed up with Resident 1's
COC nor did RN 1 know if Resident 1's refusal of meds was followed up. RN 1 stated she did not know
Resident 1 refused the prescribed medication haloperidol almost every day and RN 1 did not know how
often Resident 1 refused another prescribed medication valproic Acid. During an interview on 7/9/2025 at
4:01 PM with LVN 3, LVN 3 stated Resident 1 often refused medications, and she remembered she called
Resident 1's primary physician about it Resident 1's refusal of medications, however did not inform
Resident 1's psychiatrist since Resident 1's primary provided stated they would reach out to the
psychiatrist. LVN 3 could not state whether Resident 1's psychiatrist knew Resident 1 refused the
prescribed psychotropic medications or if Resident 1 had been reevaluated by the psychiatrist. LVN 3
stated it was not her responsibility to follow up with the physician for further orders, instead, it was the RN
supervisors' responsibility to do that. LVN 3 stated she did not know if the RN supervisors follow up with it.
During a concurrent interview and record review on 7/9/2025 at 4:20 PM with the Director of Nursing
(DON), Resident 1's MAR, dated 5/2025 and 6/2025 were reviewed. The DON stated Resident 1, who had
the diagnosis of schizophrenia and bipolar disorder, exhibited behaviors of refusing the prescribed
psychotropic medications, which was a COC for Resident 1. The DON stated she was unaware that
Resident 1 was refusing medications. The DON stated Resident 1 had refused Haloperidol since the first
day of his admission on [DATE], but there was no COC was done until 6/12/2025. The DON stated the
licensed nurses did not follow up with Resident 1's COC for further instruction from the physician, and did
not inform the DON about Resident 1's COC. The DON stated the facility did not conduct an IDT and did
not develop a care plan to address Resident 1's COC of refusing medications. The DON stated it was
important for the licensed nurses to monitor Resident 1's behavior of refusing psychotropic medication
closely, and report Resident 1 refusal of medications to the physician, to manage and intervened Resident
1's mental condition timely and effectively. The DON stated the facility did not monitor, communicate,
address and intervene regarding Resident 1's behavior of frequent refusal of psychotropic medications,
which had resulted in Resident 1 not receiving medications as ordered by the physician. The DON stated
since Resident 1 was not receiving the prescribed medications, this could have resulted in why Resident 1
allegedly pushed Resident 2, and Resident 1 being transferred to the GACH for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056190
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056190
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/09/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Chestnut Ridge Post Acute LLC
525 South Central Avenue
Glendale, CA 91204
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0740
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
5150 on 6/20/25. During a review of the facility's policy and procedure (P&P) titled, Behavioral Assessment,
Intervention and Monitoring, dated 3/2019, the P&P indicated the facility will provide and residents will
receive behavioral health services as needed to attain or maintain the highest practicable physical, mental
and psychosocial well-being in accordance. The P&P indicated the staff will assess, evaluate and identify,
document, and inform the physician and RP about changes in an individual's mental status, behavior and
cognition, then, IDT will evaluate and identify the cause of the changes, and intervene and manage the
condition. During a review of the facility's policy and procedure (P&P) titled, Requesting, Refusing and/or
Discontinuing Care or Treatment, dated 2/2021, the P&P indicated If a resident/representative requests,
discontinues or refuses care or treatment, an appropriate member of the interdisciplinary team (IDT) will
meet with the resident/representative to a. determine why he or she is requesting, refusing or discontinuing
care or treatment; b. try to address his or her concerns and discuss alternative options; and c. discuss the
potential outcomes or consequences (positive and negative) of the decision, If the decision to refuse or
discontinue treatment results in a significant change of condition, a reassessment will occur and
appropriate changes will be made to the resident's care plan. The P&P indicated detailed information
relating to the refusal of treatment are documented in the resident's medical record, including the
practitioner's response. The P&P indicated the practitioner must be notified of refusal of treatment, in a time
frame determined by the resident's condition and potential serious consequences of the request.
Event ID:
Facility ID:
056190
If continuation sheet
Page 4 of 4