F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide services to promote healing of pressure ulcers
(damage to the skin and underlying tissue as a result of prolonged pressure) for one of 3 residents
(Resident 1) when the licensed nurse did not obtain pressure ulcer measurements and no treatment order
was obtained for 6 days for Resident 1's pressure ulcer. These failures had the potential to delay treatment
and potentially lead to new or worsening pressure ulcers. Failure to obtain measurements had the potential
to compromise the facility's ability to determine whether Resident 1's pressure ulcer was increasing or
decreasing in size.
Residents Affected - Few
Findings:
Review of Resident 1's clinical record indicated she was admitted to the facility on [DATE] with diagnoses
including fracture of second and third lumbar vertebrae (small bones forming the backbone in the lower
back), hemiplegia and hemiparesis (paralysis and weakness) affecting left side, obesity (too much body
fat), type 2 diabetes (a condition which affects blood sugar), history of diabetic foot ulcer (open sore or
wound), congestive heart failure (heart cannot pump enough blood to meet the body's needs), anemia (low
levels of healthy red blood cells, hypertension (increase in blood pressure),muscle weakness, abnormalities
of gait and mobility, and need for assistance with personal care.
Review of Resident 1's Braden scale assessment (tool used in wound assessment) dated 6/18/24 indicated
she had a score of 16 (a score of 15-18 represents a risk for developing pressure ulcers).
Review of Resident 1's pressure injury skin assessment dated [DATE], indicated a stage II (partial
thickness loss of dermis presenting as a shallow open ulcer with a red pink wound bed, without slough)
pressure wound to Resident 1's bilateral buttocks. There were no measurements of Resident 1's bilateral
buttocks pressure injury on the skin assessment form.
Review of Resident 1's Order Summary Report indicated there was no physician order for treatment to the
pressure ulcer on Resident 1's bilateral buttocks until 6/24/24, and six days after the facility identified the
pressure ulcer on admission on [DATE].
During an interview and concurrent record review with the treatment nurse (TN) on 9/5/24 at 1:15 p.m., she
stated she performs treatments and wound assessments every week for residents in the facility, and stated
she first assessed Resident 1's skin and wounds on 6/18/24. The TN reviewed Resident 1's Pressure Injury
Skin Assessment document from 6/18/24 and confirmed there were no measurements of Resident 1's
wounds. The TN stated she completed the form and identified the wounds but did not measure anything.
The TN confirmed the measurements should be there and further stated all wounds should be measured
during the weekly skin review to assess if treatments are effective. The TN reviewed
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056212
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056212
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Redwoods Post-Acute
1267 Meridian Avenue
San Jose, CA 95125
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Resident 1's physician orders and confirmed there was no treatment order for Resident 1's pressure ulcer
until 6/24/24, 6 days after admission, when she first identified the Stage II pressure ulcer. The TN stated
there should be a treatment order obtained from the physician when the pressure ulcer is first identified.
During an interview and concurrent record review with the director of nursing (DON) on 9/5/24 at 1:45 p.m.,
she reviewed Resident 1's pressure injury skin assessment dated [DATE] and confirmed there were no
measurements documented for Resident 1's stage II pressure ulcer. The DON stated all wounds should
have been measured on admission, or when first identified, and recorded on the skin assessment
document. The DON reviewed Resident 1's physician orders and confirmed there was no treatment order
obtained until 6/24/24 to treat Resident 1's pressure ulcer. The DON stated the MD should have been
notified and a treatment order obtained when a pressure ulcer was first identified.
A review of the facility's undated policy, Pressure Injury Risk Assessment indicated to Conduct a structured
pressure injury risk assessment using a facility-approved tool. The risk assessment should be conducted as
soon as possible after admission. In addition, the policy indicated Documentation . The following information
should be recorded in the resident's medical record utilizing facility forms .5. The condition of the resident's
skin (i.e., the size and location of any red or tender areas) if identified.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056212
If continuation sheet
Page 2 of 2