F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the call light was within reach for one
of three sampled residents, (Resident 2).
Residents Affected - Few
This failure had the potential to result for Resident 2's needs being unmet, and the inability to call for help.
Findings:
On June 25, 2024, at 10:36 a.m., an unannounced visit to the facility was conducted to investigate a
complaint regarding quality of care issue
On June 25, 2024, at 12:59 p.m., observed Resident 2 lying in bed on his back, with eyes closed,
respirations even and unlabored. Resident 2's call light was observed on the left side of his bed on the
ground, not within resident's reach.
On June 25, 2024, at 1:05 p.m., a concurrent observation and interview were conducted with the Certified
Nursing Assistant (CNA). The CNA observed Resident 2's call light on the floor, on the left side of the bed.
The CNA picked up the call light up and placed it on the left side of Resident 2's bed. The CNA stated that
call lights should be within reach and Resident 2's call light was not within reach, when it was on the floor.
A review of Resident 2's medical records indicated he was admitted to the facility on [DATE], with
diagnoses of encounter for surgical aftercare following surgery on the genitourinary system, chronic kidney
disease, stage four, (the kidneys are severely damaged and unable to filter waste), atrial fibrillation,
(irregular heart beat), pressure ulcer of sacral region, stage 2, bilateral primary osteoarthritis, (a
progressive disorder of the joints caused by gradual loss of cartilage and resulting in the development of
bony spurs and cysts at the margins of the joints) of knee, Alzheimer's disease, (progressive mental
deterioration that can occur in middle or old age, due to generalized degeneration of the brain), and
vascular dementia, (a decline in thinking skills caused by conditions that block or reduce blood flow to
various regions of the brain).
Resident 2's History and Physical dated June 9, 2024, indicated he did not have the capacity to understand
and make decisions.
A review of Resident 2's Care Plan dated June 9, 2024, indicated Focus .has an alteration in
musculoskeletal status r/t (related to) .OA, (osteoarthritis), of knees Be sure call light is within reach and
respond promptly .
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056214
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056214
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ramona Rehabilitation and Post Acute Care Center
485 W. Johnston Avenue
Hemet, CA 92543
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
A review of the facility's policy and procedure titled Call System revised November 2022, indicated .2. Make
sure call cords are placed within the resident's reach at all times .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056214
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056214
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ramona Rehabilitation and Post Acute Care Center
485 W. Johnston Avenue
Hemet, CA 92543
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the Treatment Nurse (TN), followed
infection control guidelines when she did not perform hand hygiene after removing contaminated gloves
and prior to donning clean gloves for during wound care for one of three residents, (Resident 5).
Residents Affected - Few
This failure had the potential to contaminate the TN's hands and the resident's wounds.
Findings:
On June 25, 2024, at 2:18 p.m., the Treatment Nurse, (TN) was observed providing skin care to Resident 5.
The TN placed a sterile drape with Triamcinolone Acetonide External Cream 0.1% (a topical steroid that
helps lessen skin rash and irritations) in a medicine cup on Resident 5's overbed table, located on the left
side of Resident 5's bed. The TN donned clean gloves, removed Resident 5's socks, used a body wipe to
clean under Resident 5's breasts, groin, and abdominal fold, changing gloves between each area. The TN
applied the cream to these areas and to Resident 5's buttocks and sacral area after assisting the resident
to turn. The TN removed her gloves, discarded the sterile drape, and lef the room. The TN was not
observed performing hand hygiene in between glove changes.
On June 25, 2024, at 2:26 p.m., an interview was conducted with the TN. The TN stated that she should
have performed hand hygiene after removing her gloves and before donning clean gloves.
On June 25, 2024, at 2:45 p.m., an interview was conducted with the Infection Preventionist, (IP). The IP
stated that the TN should have performed hand hygiene with alcohol-based hand rub before donning clean
gloves.
A review of Resident 5's medical record indicated she was admitted to the facility on [DATE], with
diagnoses cellulitis, (infection of the skin and the tissues beneath the skin),of right and left lower limb,
fracture, (broken bone) of second and third lumbar (lower back) vertebra, and chronic obstructive
pulmonary disease, (COPD - a chronic inflammatory lung disease that causes obstructed airflow from the
lungs).
A review of Resident 5's History and Physical dated June 7, 2024, indicated she had the capacity to make
decisions.
A review of Resident 5's Order Summary Report dated June 6, 2024, indicated:
Cleanse redness with Normal Saline, pat dry. Apply Triamcinolone Acetonide External Cream 0.1% every
shift for Left Groin. AND every shift for Right Groin. AND every shift for Peri area. AND every shift for Left
inner Thigh. AND every shift for Right inner Thigh
Cleanse MASD, (Moisture-associated skin damage - occurs when skin is repeatedly exposed to various
sources of bodily secretions), with Normal Saline, pat dry. Apply Triamcinolone Acetonide External Cream
0.1 %., every shift for Sacrococcyx. (tail bone) AND every shift for Left Buttock. AND every shift for Right
Buttock.
A review of the facility's policy and procedure titled Dressings, Dry/Clean revised September 2013,
indicated .6. Put on clean gloves. Loosen tape and remove soiled dressing .7. Pull glove over
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056214
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056214
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Ramona Rehabilitation and Post Acute Care Center
485 W. Johnston Avenue
Hemet, CA 92543
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
dressing and discard into plastic or biohazard bag . 8. Wash and dry your hands thoroughly .9. Open dry,
clean dressing(s) by pulling comers of the exterior wrapping outward, touching only the exterior surface .
12. Wash and dry your hands thoroughly. 13. Put on clean gloves. 14. Assess the wound and surrounding
skin for edema, redness, drainage, tissue healing progress and wound stage. 15. Cleanse the wound with
ordered cleanser. If using gauze, use clean gauze for each cleansing stroke. Clean from the least
contaminated area to the most contaminated area (usually, from the center outward). 16. Use dry gauze to
pat the wound dry. 17. Apply the ordered dressing and secure with tape or bordered dressing per order.
(Note: Use non-allergenic tape as indicated.) Label with crate and initials to top of dressing. 18. Discard
disposable items into the designated container. 19. Remove disposable gloves and discard into designated
container. Wash and dry your hands thoroughly .
A review of the Centers for Disease Control and Prevention's guidelines titled Clinical Safety: Hand Hygiene
for Healthcare Workers updated FEBRUARY 27, 2024, indicated . If your task requires gloves, perform
hand hygiene before donning gloves and touching the patient or the patient's surroundings. Always clean
your hands after removing gloves . When to change gloves and clean hands . If moving from work on a
soiled body site to a clean body site on the same patient or if a clinical indication for hand hygiene occurs .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056214
If continuation sheet
Page 4 of 4