F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
Based on interview and record review, the facility failed to provide medications as ordered by the prescriber,
when two residents (Resident 1 and Resident 2) of three sampled residents received their medications late
on two days.This failure decreased the facility's potential to prevent serious health consequences including
worsening symptoms, disease progression, and increased risk of complications.Findings:A review of
Resident 1's admission record, dated 12/19/25, indicated Resident 1 was admitted with diagnoses that
included trigeminal neuralgia (a chronic pain condition causing sudden, severe, electric shock-like pain in
the face, affecting the trigeminal nerve) and syndrome of inappropriate secretion of antidiuretic hormone (a
condition that causes excessive water retention in the kidneys).During a concurrent interview and record
review on 12/20/25 at 3:10 p.m. with the Director of Nursing (DON), Resident 1's Medication Admin Audit
Reports dated 12/20/25-12/21/25 were reviewed. The report indicated Resident 1 had the following
medications scheduled for 12/20/25 and 12/21/25 at 4 p.m.:- Gabapentin Oral Capsule (used to relieve
chronic nerve pain) 100 MG (milligrams, a unit of weight) Give 2 capsules by mouth three times a day for
trigeminal neuralgia;- Keppra(R) Oral Tablet (an anticonvulsant used as an add-on therapy for chronic nerve
pain) 500 MG Give 1 tablet by mouth two times a day for trigeminal neuralgia;- Flomax(R) Oral Capsule
(used to promote urine flow) 0.4 MG Give 1 capsule by mouth two times a day for urinary retention;DULoxetine HCL Oral Capsule Delayed Release Sprinkle (an antidepressant used to relieve symptoms of
various chronic pain conditions) 30 MG Give 1 capsule by mouth two times a day for trigeminal neuralgia;
and,- IamoTRIgine Oral Tablet (used to treat trigeminal neuralgia) 100 MG Give 1 tablet by mouth two times
a day for trigeminal neuralgia.Further review of the report indicated the five medications had an
Administration Time of 5:09 p.m. on 12/20/25, and 5:33 p.m. on 12/21/25. The DON stated medications
were supposed to be administered within an hour of schedule, and confirmed Resident 1's 4 p.m.
gabapentin, Keppra(R), Flomax(R), duloxetine, and Iamotrigine were given late on 12/20/25 and 12/21/25.A
review of Resident 2's admission record, dated 12/25/25, indicated Resident 2 was admitted with diagnoses
that included bilateral osteoarthritis of the hip (degenerative joint disease of both hip joints characterized by
deep ache or sharp pain), benign prostatic hyperplasia (or BPH, an enlarged prostrate that causes difficulty
peeing) and atherosclerotic heart disease (buildup of fats, cholesterol and other substances in and on the
artery walls).During a concurrent interview and record review on 12/20/25 at 3:26 p.m. with the DON,
Resident 2's Medication Admin Audit Reports dated 12/28/25-12/29/25 were reviewed. The report indicated
Resident 2 had the following medications scheduled for 12/28/25 and 12/29/25 at 8 p.m.:- Diclofenac
Sodium External Gel 1% (used to relieve pain) Apply to affected areas topically (to the skin) four times a
day for pain. Apply 2 grams of gel to affected area 4 times daily;- Atorvastatin Calcium Oral Tablet (used to
lower bad cholesterol and fats) 40 MG Give 1 tablet by mouth at bedtime; and,- Tamsulosin HCl Oral
Capsule (used to improve urine flow) 0.4 MG Give 1 capsule by mouth at bedtime for BPH.Further review
of the report indicated the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056215
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056215
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/29/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Northbrook Healthcare Center
64 Northbrook Way
Willits, CA 95490
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
three medications had an Administration Time of 10:18 p.m. on 12/28/25, and 9:27 p.m. on 12/29/25. The
DON confirmed the 8 p.m. medications were given late. The DON stated the atorvastatin and tamsulosin
might have been given late as both were labeled at bedtime but added both should have been given within
an hour of 8 p.m., as it was it was scheduled as such. The DON stated medications must be administered
as ordered, as risks for not following the scheduled for these medications could affect the adequacy of
Resident 1 and 2's pain control, and could worsen their urinary symptoms.A review of the facility's policy
titled, MEDICATION ADMINISTRATION - GENERAL GUIDELINES, dated May 2022, indicated,
Medications are administered as prescribed in accordance with good nursing principles and practices. FIVE
RIGHTS - Right resident, right drug, right dose, right route and right time, are applied for each medication
being administered. Medications are administered within 60 minutes of schedule time.
Event ID:
Facility ID:
056215
If continuation sheet
Page 2 of 2