F 0757
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure two of three sampled Hospice (end of life care)
residents (Residents 1 and 2), were free from unnecessary medications when:
Residents Affected - Few
1. Resident 1 was ordered morphine sulfate (an opioid narcotic), without adequate indications of what level
of pain (mild, moderate or severe), this medication was expected to treat.
2. Resident 2 was ordered Dilaudid (an opioid narcotic), without adequate indications of what level of pain
the medication was expected to treat.
This failure had the potential for Licensed Nursing (LN) to administer too much pain medication which could
lead to over sedation and negative clinical outcomes, or give too little and subject the residents to
uncontrolled pain, which could have a negative psychosocial and emotional impact on the quality of end of
life care that Residents 1 and 2 received.
Findings:
1. A review of the facility's policy and procedure titled, Medication Orders , revised 5/1/10, indicated, When
recording PRN pain medication orders, specify: the type, route, dosage, frequency, strength, and reason for
administration.
A review of Resident 1's record indicated that she was admitted to the facility on [DATE] for Hospice care
with the diagnosis of congestive heart failure, (heart does not pump blood as it should). Resident 1 was not
capable of making her own health care decisions.
During a review of Resident 1's Order Summary Report Active Orders, dated 8/15/23, the Order Summary
Report Active Orders , indicated, Resident 1 had been ordered morphine sulfate (concentrate) oral solution
20MG/ML (unit of measure, MG, milligrams, ML, milliliters), give 0.25 ml by mouth every one hour as
needed for pain and SOB [shortness of breath] , on 7/29/23. The order had not included if this dose was for
mild, moderate or severe pain and indicated that there was only one dose for all levels of pain.
During a concurrent interview and record review, on 8/15/23 at 9:52 am, with LN A, Resident 1's Orders
were reviewed. LN A confirmed the Orders indicated that Resident 1 had been prescribed morphine sulfate
0.25 ml by mouth every one hour as needed for pain and SOB. LN A stated Resident 1 was on Hospice and
the morphine order did not need to identify what level of pain it was expected to treat.
2. A review if Resident 2's records indicated admission to the facility 8/2/23 for Hospice care
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056222
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056222
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/15/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Marquis Care at Shasta
3550 Churn Creek Rd.
Redding, CA 96002
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0757
with the diagnosis of bone cancer and lung cancer. Resident 2 had good cognition and was her own RP.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 2's, Order Summary Report Active Orders, dated 8/15/23, the record indicated,
Resident 2 had been ordered, dilaudid oral liquid 1MG/ML give two mg by mouth every two hours as
needed for pain or SOB. The order had not included whether this dose was to relieve mild, moderate or
severe pain and indicated that all levels of pain were to be treated with this one dose.
Residents Affected - Few
During a concurrent interview and record review on 8/18/23 at 9:42 am, with LN C, Resident 1's Orders
were reviewed. LN C confirmed that the Orders indicated, Resident 2 had been prescribed Dilaudid oral
liquid, give 2 mg by mouth every two hours and had not included whether this was to relieve mild, moderate
or severe pain. LN C stated Resident 2 was on Hospice and parameters for when and how to use Dilaudid
was not required.
During a concurrent interview and record review on 8/15/23 at 10:00 am, with LN B, Resident 1's, Order
Summary Report Active Orders, dated 8/15/23, and Resident 2's Order Summary Report Active Orders,
dated 8/15/23, were reviewed. LN B confirmed Resident 1's morphine sulfate order as written, was
supposed to cover any pain level, mild, moderate and severe, and that the pain medication order should
have been specific as to what level of pain it was expected to treat.
During a concurrent interview and record review on 8/15/23 at 12:21 pm, with Resident Care Manager
(RCM), Resident 1's, Order Summary Report Active Orders, dated 8/15/23, and Resident 2's Order
Summary Report Active Orders, dated 8/15/23, were reviewed. RCM confirmed Resident 1 and 2's orders
for pain medication had not covered pain management for all three levels of pain, mild, moderate and
severe, and should have. RCM confirmed that the pain medication orders indicated that Resident 1 and 2
only had one option for pain relief, regardless of how bad the pain was.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056222
If continuation sheet
Page 2 of 2