F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure residents were treated with respect
and dignity for two of three sampled residents (Resident 14 and Resident 67) when:
1. Licensed Vocational Nurse (LVN) 2 did not address Resident 14 by her name.
This failure had the potential for Resident 14 to feel disrespected.
2. Resident 67' foley catheter (an indwelling urinary catheter (a thin tube placed in the bladder to drain urine
into a bag) drainage bag was without a dignity cover (a cover used to cover and hold the catheter drainage
bag so it is not visible).
This failure violated Resident 67's right to dignity and privacy and had the potential to affect the
self-esteem, self-worth, and quality of life of Resident 67.
Findings:
1. During an observation on 7/24/24 at 8:57 a.m. in Resident 14's room, LVN 2 addressed Resident 14 by
calling her mama and honey while obtaining Resident 14's blood pressure (the pressure of blood on the
walls of your arteries as your heart pumps blood around your body).
During a concurrent observation and interview on 7/24/24 at 9:03 a.m., near Resident 14's room entrance,
Resident 14 was seated in her wheelchair. Resident 14 stated she wanted to be addressed by her name
and not being called 'mama or honey because it did not sound right.
During a review of the clinical record for Resident 14, the Minimum Data Set (MDS- assessment of
healthcare and functional needs) assessment dated [DATE], Section C indicated Resident 14's Brief
Interview for Mental Status (BIMS) score was of 8 of 15 possible points (0-7: severe impairment, 8-12:
moderately impaired, 13-15: cognitively intact). Resident 14 was moderately impaired.
During an interview on 7/24/24 at 9:32 a.m. with LVN 2, LVN 2 validated addressing Resident 14 by calling
her mama and honey. LVN 2 stated residents should be addressed by their name.
During a concurrent interview and record review on 7/26/24, at 4:03 p.m., with the Director of Nursing
(DON), the facility policy titled, Dignity dated 2/2021 was reviewed. The policy indicated, .Each resident
shall be cared for in a manner that promotes and enhances his or her sense of well-being, level of
satisfaction with life, and feelings of self-worth and self-esteem .Staff speak
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 46
Event ID:
056225
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
respectfully to residents at all times, including addressing the resident by his or her name of choice and not
labeling or referring to the resident by his or her room number, diagnosis, or care needs Staff are expected
to treat cognitively impaired residents with dignity and sensitivity . The DON stated residents should be
addressed by their name unless specified otherwise in their care plan.
2. During a concurrent observation and interview on 7/22/24 at 7:33 a.m. with Resident 67 in Resident 67's
room, Resident 67 was observed in bed with his urinary catheter bag uncovered, hanging on the side of his
bed. Resident 67 stated staff did not put his urinary catheter bag in a cover. Resident 67 stated when he
was transferred to the hospital, people could see Resident 67's urine. Resident 67 stated his urine was red
with blood.
During an interview on 7/22/24 at 7:51 a.m. with Certified Nursing Assistant (CNA) 7, CNA 7 stated
Resident 67's urine bag should have been covered for Resident 67's privacy.
During a concurrent interview and record review on 7/25/24 at 10:33 a.m. with Licensed Vocational Nurse
(LVN) 1, Resident 67's Progress Notes, dated 7/20/24 were reviewed. The progress notes indicated
Resident 67 was sent to the hospital after reinsertion of Resident 67's foley Catheter, red tinged urine was
observed inside Resident 67's catheter bag. LVN 1 stated Resident 67 should have had a privacy bag over
his urine catheter bag when he was transferred to the hospital. LVN 1 stated the catheter privacy bag was
used to preserve Resident 67's dignity.
During an interview on 7/26/24 at 3:09 p.m. with the Director of Nursing (DON), the DON stated Resident
67's urine catheter bag should have been covered in a dignity bag to preserve Resident 67's dignity. The
DON stated her expectation was all staff should watch for residents with urine catheters to have covers on
the catheter bags to preserve resident's dignity.
During a review of the facility's policy and procedure (P&P) titled, Resident Rights, dated 12/2016,
indicated, . employees shall treat all residents with kindness, respect, and dignity . these rights include the
resident's right to: . a dignified existence . be treated with respect, kindness, and dignity .
During a review of professional reference retrieved from
https://www.researchgate.net/publication/229538320_The_impact_of_urological_conditions_on_patients'_dignity
titled, The Impact of Urological Conditions on Patient's Dignity, dated March 2007, indicated, . patients with
urological conditions are particularly vulnerable to a loss of dignity . staff promoted dignity by providing
privacy .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 2 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure physician obtained informed consents
(a process in which residents are given important information of the possible risk and benefits of the use of
medications) for the use of psychotropic medication (medication capable of affecting mind, emotions, and
behavior) and antipsychotic medication (a medication used to treat certain types of mental health problems)
were completed for one of six sampled residents (Resident 31) when Resident 31 received Citalopram
hydrobromide (an antidepressant medication used to treat a mental health disorder characterized by
persistently depressed mood or loss of interest in activities), and Resident 31 received Quetiapine (an
antipsychotic medication that can treat several mental health conditions such as bipolar disorder [a disorder
associated with episodes of mood swings ranging from depressive lows to manic highs]) without a signed
informed consent.
Residents Affected - Few
These failures resulted in Resident 31 to receive psychotropic and antipsychotic medications without being
fully informed of the risk and benefits of the medications being administered; preventing them from making
an informed choice which placed the resident at risk of negative side effects.
Findings:
During an observation on 7/22/24 at 8:02 a.m. in Resident 31's room, Resident 31 was observed sleeping
in her bed.
During a review of Resident 31's admission Record (AR - a summary of information regarding a patient
which includes patient identification, past medical history, insurance status, care providers, family contact
information and other pertinent information), dated 7/25/24, the AR indicated Resident 31 was admitted on
[DATE] with diagnoses of major depressive disorder (a mental health disorder characterized by persistently
depressed mood or loss of interest in activities), and bipolar disorder (a disorder associated with episodes
of mood swings ranging from depressive lows to manic highs).
During a review of Resident 31's Minimum Data Set (MDS - a resident assessment tool used to identify
cognitive [mental processes] and physical functional level assessment), dated 7/28/24, the MDS section C
indicated Resident 31 had a Brief Interview for Mental Status (BIMS - a test given by medical professionals
to determine cognitive understanding on a scale of 1-15) score of 14 (a score of 0-7 suggests severe
cognitive impairment, 8-12 suggests moderately impaired, 13-15 suggests cognitively intact), which
indicated Resident 31 was cognitively intact.
During a concurrent interview and record review on 7/25/24 at 10:50 a.m. with Licensed Vocational Nurse
(LVN) 1, Resident 31's Medication Administration Record (MAR), dated 7/26/24 was reviewed. The MAR
indicated Resident 31 was taking Citalopram and Quetiapine. LVN 1 stated Resident 31 started taking
Citalopram on 6/15/24. LVN 1 stated Resident 31 started taking Quetiapine on 6/15/24.
During a concurrent interview and record review on 7/25/24 at 10:51 a.m. with LVN 1, Resident 31's
Informed Consent - Psychoactive Medication (IC), dated 6/14/24 was reviewed. The IC indicated Resident
31 was taking antidepressant and antipsychotic medications. LVN 1 stated Resident 31 did not sign the IC.
LVN 1 stated the physician signed Resident 31's IC, without dating his signature. LVN 1 stated two nurses
initialed Resident 31's IC without dating their initials. LVN 1 stated Resident 31's IC was electronically
signed by the Director of Nursing (DON) on 7/19/24. LVN 1 stated Resident 31 was admitted on [DATE].
LVN 1 stated Resident 31 should have signed the IC on admission when she
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 3 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
started taking the antidepressant and antipsychotic medications.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview and record review on 7/26/24 at 2:34 p.m. with the Pharmacy Consultant
(PC), Resident 31's IC, dated 6/14/24 was reviewed. The IC indicated Resident 31 was taking
antidepressant and antipsychotic medications without signing her IC. The PC stated she first saw Resident
31 and reviewed Resident 31's records on 7/10/24. The PC stated she gave a recommendation on 7/10/24
to get dated signatures on Resident 31's consents. The PC stated Resident 31 needed to sign the consents
before taking the antidepressant and antipsychotic medications.
Residents Affected - Few
During an interview on 7/26/24 at 3:09 p.m. with the DON, the DON stated residents on antidepressant or
antipsychotic medications should have a signed IC for the medications. The DON stated the IC was not
valid if the physician did not sign and date the IC. The DON stated antidepressant and antipsychotic
medications should not be started without valid ICs.
During a review of the facility policy and procedure (P&P) titled, Informed Consent Policy (IC), dated
4/2017, indicated . the physician will provide education to the resident or responsible party to include the
risks, benefits, and alternatives of a given procedure or intervention .
During a review of the facility P&P titled, Behavior Management, dated 12/31/15, indicated, . whenever an
order is obtained for psychotropic medication(s), the licensed nurse verifies that informed consent has been
obtained .
During a review of the facility P&P titled, Antipsychotic Medication Use, dated 7/2022, indicated, . residents
(and/or resident representatives) will be informed of the recommendation, risks, benefits, purpose and
potential adverse consequences of antipsychotic medication use. Residents (and/or representatives) may
refuse medications of any kind .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 4 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
Based on observation, interview and record review, the facility failed to ensure residents were treated with
dignity and respect for one of five sampled residents (Resident 59) when Certified Nursing Assistant (CNA)
8 stood over Resident 59 while spoon feeding her breakfast while lying in bed.
This failure resulted in Resident 59 not being provided a respectful and dignified dining experience which
could further enhance resident's quality of life.
Findings:
During an observation on 7/22/24 at 8:25 a.m. in Resident 59's room, Resident 59 was lying in bed with
head of the bed elevated and bed was in the highest position. Bedside table on the side of the bed and
CNA 8 was standing on the side of Resident 59's bed while spoon feeding her breakfast.
During a review of Resident 59's admission Record (AR - a summary of information regarding a patient
which includes patient identification, past medical history, insurance status, care providers, family contact
information and other pertinent information) dated 7/25/24, the AR indicated, Resident 59 was admitted to
the facility with diagnoses which included intervertebral (between) disc degeneration (breakdown) lumbar
region (lower back) and muscle weakness.
During an interview on 7/24/24 at 10:10 a.m. with CNA 8, she stated Resident 59 was dependent on staff to
meet all her activities of daily living (ADL-related to personal care like bathing, dressing, transfers, eating
and toileting). CNA 8 stated she was assisting Resident 59 with breakfast on 7/22/24. CNA 8 stated she
was standing on the side of the bed while spoon-feeding Resident 59 and it was wrong. CNA 8 stated, . I
should have been sitting next to her [Resident 59] while I was assisting her [Resident 59] during breakfast
because it was a dignity issue .
During an interview on 7/25/24 at 10:40 a.m. with CNA 9, CNA 9 stated the practice when assiting
residents with meals in bed was to lower resident's bed, elevate the head of the bed and sit next to resident
bed and at eye level with resident. CNA 9 stated it was a dignity issue standing over resident while assiting
during meals.
During an interview on 7/26/24 at 11:15 a.m. with the Director of Nursing (DON), the DON stated staff
should be sitting on a chair next to the resident when assisting during meals. The DON stated staff should
not be standing next to resident when assisting during meals because it was a dignity issue. The DON
stated CNA 8 should have lowered Resident 59's bed and sat on a chair to spoon-feed Resident 59.
During a review of the facility's policy and procedure (P&P) titled, Dignity, dated 2/2021, the P&P indicated,
. Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being,
level of satisfaction with life, and feelings of self worth and self-esteem .
During a review of the facility's P&P titled, Resident Rights, dated 2/2021, the P&P indicated, . Federal and
state laws guarantee certain basic rights to all residents of this facility . be treated with respect, kindness
and dignity .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 5 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide a homelike environment for three of
eight sampled residents (Residents 19, 44 and 137) when meals were served on plastic trays.
This failure did not enhance or promote the rights of the residents to live and experience dining in a manner
or environment that was homelike.
Findings:
During a concurrent observation and interview on 7/22/24 at 12:01 p.m. in the dining room, staff served
Residents 19, 44 and 137 their meals on a plastic trays. Staff placed the entire tray in front of each resident,
but did not remove the food plates, beverage glass, utensils, and napkins from the plastic tray. Residents
19, 44 and 137 did not answer any questions asked.
During a review of Resident 19's admission Record dated 7/25/24, the AR indicated, Resident 19 was
admitted to the facility on [DATE], with diagnoses which included hemiplegia (paralysis of one side of the
body) and hemiparesis (weakness of one side of the body).
During a review of Resident 44's AR dated 7/25/24, the AR indicated, Resident 44 was admitted to the
facility on [DATE], with diagnoses which included hemiplegia, unspecified affecting right dominant hand.
During a review of Resident 137's AR dated 7/25/24, the AR indicated, Resident 137 was admitted to the
facility on [DATE], with diagnoses which included displaced fracture (bone snaps into two or more parts and
moves so that the two ends are not lined up straight) of left femur (thigh bone).
During an interview on 7/22/24 at 12:25 p.m. in the dining room with Center Scheduler (CS), the CS stated
she was also a Certified Nurse Assistant. The CS stated, the food plates, drinks and utensils should have
been removed from the plastic tray and placed in front of residents. The CS stated the practice had always
been to remove the plates, drinks and utensils from the plastic tray and placed on the table in front of
resident because of homelike environment.
During an interview on 7/22/24 at 12:35 p.m. in the dining room with Rehabilitative Nursing Assistant
(RNA)2, RNA 2 stated, . The practice was to make sure food plates are removed from the plastic tray,
placed in front of residents and remove lids . RNA 2 stated it was not acceptable to leave food plates, drinks
and utensils in the plastic tray because it was not a homelike environment. RNA 2 stated the facility was the
residents's home and therefore they should eat like they were eating in their own homes.
During an interview on 7/25/24 at 8:19 a.m. with the Certified Dietary Manager (CDM), the CDM stated her
area of concern was only the kitchen and nursing staff were responsible in the
dining room. The CDM stated food plates, utensils, water and juice glasses were removed from the plastic
tray and placed in front of residents for a homelike environment.
During an interview on 7/25/24 at 2:45 p.m. with Licensed Vocational (LVN) 4, LVN 4 stated she did
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 6 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
not really know what was going on in the dining room. LVN 4 stated staff needed to make sure food was
checked by licensed nurse before serving to residents making sure they were served the correct food
consistency. LVN 4 stated food needed to be removed from the plastic tray and served in front of residents
to make it more like homelike environment.
During an interview on 7/26/24 at 10:25 a.m. with the Director of Nursing (DON), the DON stated food
should not be left in the plastic tray when serving to residents because it was not homelike environment.
The DON stated the facility was the residents home so they [residents] should eat like they were in their
own home.
During a review of the facility's policy and procedure (P&P) titled, Homelike Environment, dated 2/21, the
P&P indicated, . 1. Staff provides person-centered care that emphasizes the residents' comfort,
independence and personal needs and preferences . 3. The facility staff and management minimizes, to the
extent possible, the characteristics of the facility that reflect a depersonalized, institutionalized, institutional
setting .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 7 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to meet the required timelines for encoding,
completion and transmission of Minimum Data Set (MDS) assessments (evaluation of cognition, care
needs and functional abilities) for one of five sampled residents (Resident 55) when the Minimum Data Set
Nurse (MDSN) did not complete or transmit discharge and readmit MDS tracking assessment for Resident
55.
Residents Affected - Few
This deficient practice resulted in the potential harm of residents' needs upon discharge going unmet.
Findings:
During a concurrent observation and intervention on 7/22/24 at 8:45 a.m. in Resident 55's room, Resident
55 was sitting up in bed eating breakfast. Resident 55 refused to answer question stated, .Why are you
picking on me .
During a review of Resident 55's admission Record (AR), dated 7/25/24, the AR indicated, Resident 55 was
admitted to the facility on [DATE] with diagnoses which included diabetes mellitus (high blood sugar) and
psychosis (mental disorder characterized by a disconnection from reality).
During a concurrent interview and record review, on 7/25/24 at 11:07 a.m. with the MDSN, the MDSN
reviewed the MDS assessment dated [DATE] and submission for Resident 55. The MDSN stated the last
MDS assessment for Resident 55 was dated 7/9/24. The MDSN stated Resident 55 was sent out to acute
hospital on [DATE] and readmitted to the facility on [DATE]. MDSN stated she did not find a completed and
transmitted MDS discharge assessment tracking for Resident 55 when Resident 55 was sent out to acute
on 12/15/23. MDSN stated she did not find a completed and transmitted MDS admitted assessment
tracking for Resident 55 when Resident 55 was admitted back in the facility on 12/18/24.
The MDSN stated it was a mistake on her part, she should have made sure she opened an assessment for
the transfer and readmission of Resident 55. The MDSN stated the RAI (core set of screening, clinical, and
functional status elements, including common definitions and coding categories, which forms the foundation
of a comprehensive assessment for all residents of nursing homes certified to participate in Medicare or
Medicaid) manual recommendation was to open assessment on discharges and re-admissions, I did not
follow the RAI guideline when I did not open assessments for the discharge and readmission.
The MDSN stated it was important to open MDS assessment to identify any improvement or decline of
Resident 55.
During an interview on 7/26/24 at 10:25 a.m. with the Director of Nursing (DON), the DON stated, . I do not
know what was going on in MDS . The DON stated she was not trained on MDS and did not have anything
to do with MDS when she was working as a charge nurse on the floor.
During an interview on 7/26/24 at 4:55 p.m. with the Administrator (ADM), the ADM stated his expectations
when it came to MDS was for MDS to be complete and accurate. The ADM stated the MDSN was new but
she could have asked question if she was not sure.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 8 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Level of Harm - Minimal harm
or potential for actual harm
During a review of facility's policy and procedure titled, MDS Assessment Coordinator, dated 11/2019, the
P&P indicated, . Each individual who completes a portion of the assessent (MDS) must certify the accuracy
of that portion of the assessment . Any individual who willfully and knowingly certifies (or causes another
individual to certify) a material and false statement in a resident assessment is subject to disciplinary action
.
Residents Affected - Few
During a review of professional guideline titled, Long Term Care Facility Resident Assessment Instrument
version 1.18.11 Manual (RAI- core set of screening, clinical, and functional status elements, including
common definitions and coding categories, which forms the foundation of a comprehensive assessment for
all residents of nursing homes certified to participate in Medicare or Medicaid) dated 10/23, indicated, .Any
of the following situations warrant a Discharge assessment, regardless of facility policies regarding opening
and closing clinical records and bed holds: . Resident is admitted to a hospital or other care setting
(regardless of whether the nursing home discharges or formally closes the record). Resident has a hosptal
observation stay greater than 24 hours, regardless of whether the hospital admits the resident Entry of a
term used for both admission and reentry and requires completion of an Entry tracking record .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 9 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Ensure each resident receives an accurate assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure the Minimum Data Set assessment
(MDS-assessment of physical and psychological functions and needs) accurately reflected resident's health
and functional status for one of three sampled residents (Resident 59) when Resident 59's functional
limitation in range of motion was inaccurately coded on the quarterly MDS assessment dated [DATE] and
5/23/24.
Residents Affected - Some
This failure had the potential to result in Resident 59's care needs not met.
Findings:
During observation on 7/22/24 at 8:25 a.m. in Resident 59's room, Resident 59 was lying in bed and was
assisted by Certified Nursing Assistant (CNA) 8 with breakfast. CNA 8 was spoon-feeding Resident 59.
During a concurrent observation and interview on 7/24/24 at 12:35 p.m. in the dining room, Resident 59
was seated on her wheelchair, left hand holding a rolled towel and right hand was observed with weakness.
CNA 8 was sitting next to Resident 59 and spoon-feeding her lunch. CNA 8 stated Resident 59 was
dependent on staff to meet all her activities of daily living (ADL-activities related to personal care which
includes bathing/shower, dressing, transfers, walking, toileting and eating) needs. CNA 8 stated Resident
59 was not able to move her upper extremities and needing assistance during meals.
During a review of Resident 59's admission Record (AR), dated 7/25/24, the AR indicated, Resident 59 was
admitted to the facility on [DATE] with diagnoses which included hereditary (passed from parent to child)
and idiopathic (unknown cause) neuropathy (weakness, numbness, and pain from nerve damage, usually
in the hands and feet).
During a concurrent interview and record review on 7/24/24 at 2:45 p.m. with Minimum Data Set Nurse
(MDSN), Resident 59's quarterly assessments dated 2/22/24 and 5/23/24, section GG were reviewed. The
MDSN stated Resident 59 was coded as no impairment of upper extremity (shoulder, elbow, wrist, hand) on
the MDS assessment. MDSN stated she completed the assessment on Resident 59 but did not perform
bedside assessment. MDSN stated she pulled the information in collaboration with the CNA charting,
therapy and Director of Nursing (DON). MDSN stated the quarterly assessments dated 2/22/24 and 5/23/24
were inaccurate. MDSN stated Resident 59 should have been coded with impairment on her upper
extremities because she has contractures. MDSN stated she will review the RAI manual on how to assess
the functional limitations to avoid inaccurate assessments. MDSN stated the facility follows the Long Term
Care Facility Resident Assessment Instruction (RAI-core set of screening, clinical, and functional status
elements, including common definition and coding categories, which forms the foundation of a
comprehensive assessment for all residents of nursing home certified to participate in Medicare or
Medicaid) guideline.
During an interview on 7/26/24 at 10:45 a.m. with the DON, the DON stated she assumed the position as
DON in June 2024. The DON stated she did not know what was going on in MDS. DON stated she did not
get oriented on MDS yet and she did not do any MDS assessment when she was working as a charge
nurse on the floor.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 10 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0641
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 7/26/24 at 4:55 p.m. with the Administrator (ADM), the ADM stated MDSN is new in
her position. The ADM stated his expectation was for the MDS assessment to be complete and accurate.
The ADM stated MDSN should have asked question if she was not sure.
During a review of facility's policy and procedure (P&P) titled, Certifying Accuracy of the Resident
Assessment, dated 11/19, the P&P indicated, . Any healthcare professional who participates in the
assessment process is qualified to assess the medical, functional and/or psychosocial status of the
resident . The information captured on the assessment reflects the status of the resident during the
observation (look-back) period for that assessment .
During a review of professional guideline titled, Long Term Care Facility Resident Assessment Instrument
version 1.18.11 Manual (RAI- core set of screening, clinical, and functional status elements, including
common definitions and coding categories, which forms the foundation of a comprehensive assessment for
all residents of nursing homes certified to participate in Medicare or Medicaid) dated 10/23, indicated, .With
resident seated on a chair, instruct them to reach with both hands and touch palms to back of head . touch
each shoulder with the opposite hand . Code 1, impairment on one side: if resident has an upper- and/or
lower-extremity impairment on one side that interferes with daily functioning .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 11 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being
admitted
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to develop and implement a baseline care plan
(CP -a detailed approach to care customized to an individual resident's needs) for five of six residents
(Residents 25, 31, 58, 67, and 74) when Residents 25, 31, 58, 67 and 74 did not have a baseline care plan
for the monitoring of anti-platelet medication (medication that prevents blood clots from forming).
These failures placed Residents 25, 31, 58, 67, and 74 at risk for complications resulting from not having
care needs planned by licensed nurses to determine if nursing interventions needed to be added, changed,
or completed. These failures placed Residents 25, 31, 58, 67, and 74 at risk for bleeding and signs of
bleeding to go unidentified.
Findings:
a. During a concurrent observation and interview on 7/22/24 at 11:14 a.m. with Resident 25 in Resident
25's room, Resident 25 was observed dressed sitting in a chair in her room. Resident 25 stated she had
been in the facility for four months. No bleeding or bruising observed on Resident 25.
During a review of Resident 25's admission Record (AR - a summary of information regarding a patient
which includes patient identification, past medical history, insurance status, care providers, family contact
information and other pertinent information), dated 7/25/24, the AR indicated Resident 25 was admitted on
[DATE] with diagnoses of venous insufficiency (a condition where the veins have trouble sending blood from
the limbs back to the heart, causing blood to pool in the veins of the legs), lymphedema (a buildup of fluid in
the tissues that causes swelling), and hyperlipidemia (a condition where fats build up in the arteries,
increasing the risk of a stroke [a condition when a blood vessel that carries oxygen and nutrients to the
brain is either blocked or ruptures] or heart attack [a condition with the blood flow that brings oxygen to the
heart is severely reduced or blocked]).
During a review of Resident 25's Minimum Data Set (MDS - a resident assessment tool used to identify
cognitive [mental processes] and physical functional level assessment), dated 7/9/24, the MDS section C
indicated Resident 25 had a Brief Interview for Mental Status (BIMS - a test given by medical professionals
to determine cognitive understanding on a scale of 1-15 ) score of 13 (a score of 0-7 suggests severe
cognitive impairment, 8-12 suggests moderately impaired, 13-15 suggests cognitively intact), which
indicated Resident 25 was cognitively intact.
During a concurrent interview and record review on 7/25/24 at 10:42 a.m. with Licensed Vocational Nurse
(LVN) 1, Resident 25's Order Summary Report (Report), dated 7/25/24 was reviewed. The Report indicated
Resident 25 was ordered Aspirin 81 mg daily on 1/6/24. LVN 1 stated Resident 25 was on Aspirin for
prophylaxis (an attempt to prevent disease). LVN 1 stated there were no orders for anticoagulation
monitoring in place for Resident 25. LVN 1 stated Resident 25 should have had orders for monitoring
Resident 25 for signs and symptoms of bleeding or bruising.
During a concurrent interview and record review on 7/25/24 at 10:44 a.m. with LVN 1, Resident 25's Care
Plan (CP), dated 7/25/24 was reviewed. The CP indicated Resident 25 was . at risk for DVT (deep vein
thrombosis [clot] . medication as ordered . LVN 1 stated there was no CP in place for anticoagulation
monitoring for Resident 25. LVN 1 stated Resident 25 should have had a CP for monitoring Resident 25 for
signs and symptoms of bleeding or bruising. LVN 1 stated Resident 25 did not have an
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 12 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
individualized CP. LVN 1 stated nurses were responsible for CPs being initiated. LVN 1 stated she was
responsible for follow up to verify CPs were accurate.
b. During an observation on 7/22/24 at 8:02 a.m. Resident 31 was observed in bed sleeping. No bleeding or
bruising was observed on Resident 31.
Residents Affected - Some
During a review of Resident 31's AR, dated 7/25/24, the AR indicated Resident 31 was admitted on [DATE]
with diagnoses of joint replacement surgery (a procedure in which a surgeon removes a damaged joint and
replaces it with a new, artificial part), cirrhosis of the liver (permanent scarring that damages the liver and
interferes with its functioning), hyperlipidemia, and personal history of transient ischemic attack (TIA - a
short period of symptoms similar to those of a stroke, caused by a brief blockage of blood flow to the brain),
and cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) .
During a concurrent interview and record review on 7/25/24 at 10:50 a.m. with LVN 1, Resident 31's Order
Summary Report (Report), dated 7/25/24 was reviewed. The Report indicated Resident 31 was ordered
Aspirin 81 mg daily for DVT prophylaxis on 6/14/24. LVN 1 stated Resident 31 did not have orders for
monitoring Resident 31 for signs and symptoms of bleeding. LVN 1 stated Resident 31 should have orders
for anti-coagulant monitoring for signs and symptoms of bleeding.
During a concurrent interview and record review on 7/25/24 at 10:52 a.m. with LVN 1, Resident 31's CPs,
dated 7/24/24 were reviewed. There was no CP in place for monitoring Resident 31 for bleeding or bruising.
LVN 1 stated Resident 31 did not have a CP for Aspirin monitoring for bleeding or bruising. LVN 1 stated
Resident 31 did not have an individualized CP.
c. During a concurrent observation and interview on 7/22/24 at 11:29 a.m. with Resident 58, in Resident
58's room, Resident 58 was observed in bed. No bleeding or bruising was observed on Resident 58.
Resident 58 stated she had an abdominal wound from a removed feeding tube (a flexible plastic tube
placed into the stomach to provide nutrition when a person cannot eat or drink safely by mouth) that was
not healing.
During a review of Resident 58's AR, dated 7/25/24, the AR indicated Resident 58 was admitted on [DATE]
with diagnoses of hemiplegia (paralysis [the loss of the ability to move and sometimes to feel anything] of
one side of the body)and hemiparesis (muscle weakness or partial paralysis on one side of the body that
can affect the arms, legs, and facial muscles) following cerebral infarction, cerebral aneurysm (a bulging,
weakened area in the wall of an artery in the brain), non-ruptured (not broken), and hyperlipidemia.
During a review of Resident 58's MDS, dated 4/10/24, the MDS section C indicated Resident 58 had a
BIMs score of 12, which indicated Resident 58 was moderately impaired.
During a concurrent interview and record review on 7/25/24 at 10:16 a.m. with LVN 1, Resident 58's
Summary Order Report (Report), dated 7/25/24, the Report indicated Resident 58 was ordered Aspirin 81
mg, one tablet daily on 9/1/23. The Report indicated Resident 58 had orders to . observe for signs or
symptoms of bleeding (2nd to anticoagulant use) every shift . order date 9/1/23 . LVN 1 stated Resident 58
was taking Aspirin for prophylaxis as ordered by the physician.
During a concurrent interview and record review on 7/25/24 at 10:17 a.m. with LVN 1, Resident 58's CP,
dated 7/25/24 was reviewed. The CP indicated, no CP was in place to monitor Resident 58 for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 13 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
signs or symptoms of bleeding. LVN 1 stated Resident 58 did not have a CP for anti-coagulation monitoring.
LVN 1 stated Resident 58 should have had a CP for anti-coagulation monitoring. LVN 1 stated Resident 58
did not have an individualized CP.
d.During a concurrent observation and interview on 7/22/24 at 7:33 a.m. with Resident 67 in Resident 67's
room, Resident 67 was observed in dressed in bed. No bleeding or bruising was observed on Resident 67.
Resident 67 stated he came back from the hospital yesterday. Resident 67 stated he was in the hospital for
bleeding after staff changed his urinary catheter (a thin tube placed in the bladder to drain urine into a bag).
During a review of Resident 67's AR, dated 7/25/24, the AR indicated Resident 67 was admitted on [DATE]
with diagnoses of cerebral infarction, hemiplegia and hemiparesis and hyperlipidemia.
During a review of Resident 67's MDS, dated 5/31/24, the MDS section C indicated Resident 67 had a
BIMs score of 15, which indicated Resident 67 was cognitively intact.
During a concurrent interview and record review on 7/25/24 at 10:27 a.m. with LVN 1, Resident 67's Order
Summary Report (Report), dated 7/25/24 was reviewed. The Report indicated resident 67 was ordered
Aspirin 81 mg, one tablet daily on 5/29/24. LVN 1 stated Resident 67 was taking Aspirin for CVA (Cerebral
Vascular Accident [stroke]) prophylaxis. LVN 1 stated Resident 67 did not have orders for anticoagulation
monitoring. LVN 1 stated Resident 67 should have had orders for anticoagulation monitoring.
During a concurrent interview and record review on 7/25/24 at 10:30 a.m. with LVN 1, Resident 67's CP,
dated 7/25/24 was reviewed. The CP indicated no CP was in place for monitoring for bleeding or bruising.
LVN 1 stated Resident 67 did not have a CP for anticoagulation monitoring for signs or symptoms of
bleeding or bruising. LVN 1 stated Resident 67 should have had a CP for anticoagulation monitoring. LVN 1
stated Resident 67 did not have an individualized CP.
e.During an observation on 7/22/24 at 8:00 a.m. in Resident 74's room, Resident 74 was observed in bed.
No bruising observed.
During a review of Resident 74's AR, dated 7/25/24, the AR indicated Resident 74 was admitted on [DATE]
with diagnoses of cerebral infarction, TIA, Alzheimer's disease (a brain disorder that slowly destroys
memory and thinking skills, and eventually, the ability to carry out the simplest tasks) and hyperlipidemia.
During a review of Resident 74's MDS, dated 5/15/24, the MDS section C indicated Resident 74 had a
BIMs score of 10, which indicated Resident 74 was moderately impaired.
During a concurrent interview and record review on 7/25/24 at 11:11 a.m. with LVN 1, Resident 74's Order
Summary Report (Report), dated 7/25/24 was reviewed. The Report indicated Resident 74 was ordered
Aspirin 81 mg, one tablet daily on 5/11/24. LVN 1 stated Resident 74 was taking Aspirin for prophylaxis.
LVN 1 stated there were no orders for monitoring for side effects of Aspirin. LVN 1 stated Resident 74
should have orders for anticoagulation monitoring for bleeding and bruising.
During a concurrent interview and record review on 7/25/24 at 11:14 a.m. with LVN 1, Resident 74's CP,
dated 7/25/24 was reviewed. The CP indicated no CP was in place for anticoagulation monitoring. LVN 1
stated Resident 74 did not have a CP for anticoagulation monitoring for bleeding and bruising.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 14 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0655
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
LVN 1 stated Resident 74 should have had a CP for anticoagulation monitoring for bleeding and bruising.
LVN 1 stated Resident 74 did not have an individualized CP.
During an interview on 7/25/24 at 11:15 a.m. with LVN 1, LVN 1 stated all residents on Aspirin should have
had orders and CPs for anticoagulation monitoring for bleeding and bruising. LVN 1 stated it was important
to monitor residents for bleeding and bruising. LVN 1 stated licensed nurses will put monitoring into
resident's CP. LVN 1 stated anticoagulant monitoring was entered into resident's CP as a standard of
practice. LVN 1 stated nurses, the Unit Manager, the MDS coordinator, Assistant Director of Nursing
(ADON) and the Director of Nursing (DON) were responsible for verifying CPs were accurate for each
resident. LVN 1 stated CPs should have been individualized for each resident. LVN 1 stated each resident
was different. LVN 1 stated the CPs were important to help make sure the residents' needs were met and
helped improve the residents' goals of care.
During an interview on 7/26/24 at 2:34 p.m. with the Pharmacist Consultant (PC), the PC stated Aspirin was
considered an anti-platelet medication. The PC stated resident CPs should have had monitoring for
bleeding and bruising for residents who were taking Aspirin daily.
During an interview on 7/26/24 at 3:09 p.m. with the DON, the DON stated CPs should have been
individualized for each resident. The DON stated each resident was different and each resident had
different diagnoses. The DON stated the CP planned the resident's care according to the goals and
interventions for each resident. The DON stated her expectation was for residents on anticoagulation or
antiplatelet medications be monitored for bleeding and bruising.
During a review of the facility policy and procedure (P&P) titled, Care Plans - Baseline, dated 3/2022, the
P&P indicated, . the baseline care plan includes instructions needed to provide effective, person-centered
care of the resident that meet professional standards of quality care . the baseline care plan is used until
the staff can conduct the comprehensive assessment and develop an interdisciplinary person-centered
comprehensive care plan (no later than 21 days after admission) . that includes, but is not limited to . the
stated goals and objectives of the resident . any services and treatments to be administered by the facility .
During a review of the facility P&P titled, Care Plans, Comprehensive Person-Centered, dated 3/2022,
indicated, . the care plan interventions should be derived from . the comprehensive assessment . describe
the services that are to be furnished in an attempt to assist the resident attain or maintain that level of
physical, mental, and psychosocial wellbeing .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 15 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to develop and implement a comprehensive care
plan for three of 22 sampled residents (Resident 55, 47, and 387 ) when:
1. Resident 55 did not have a care plan for diagnosis of psychosis (mental disorder characterized by a
disconnection from reality).
This failure placed Resident 55 at a potential risk for not monitoring behavior which could lead to psychotic
breakdown.
2. Resident 47's use of hearing aids was not care planned.
This failure had the potential to cause staff to be unaware of Resident 47's need for the usage of hearing
aids and resulted in Resident 47 not wearing her hearing aids.
3. Resident 387 did not have a care plan for communication for a foreign language.
This failure had the potential for Resident 387's needs to go unmet.
Findings:
1. During a review of Resident 55's admission Record (AR- a document which provides resident contact
details, a brief medical history level of functioning, preferences, and wishes), dated 7/25/24, the AR
indicated Resident 55 was admitted to the facility on [DATE] with diagnoses which included psychosis .
onset date: 1/5/22.
During a review of Resident 55's Psychologist Consultation/follow-up, (PC) dated 1/3/24 and 3/20/24, the
PC indicated, . Diagnostic Impression: Depressive Episode . Anxiety Disorder . Psychosis .
During observation on 7/22/24 at 8:35 a.m. in Resident 55's room, Resident 55 was sitting up in bed eating
breakfast and appropriately dressed. Resident 55 answered simple questions then stated, . Why are you
picking on me . Resident did not answer any more questions.
During a review of Resident 55's Minimum Data Set (MDS-a functional and cognitive abilities assessment)
assessment, dated 6/9/24, indicated the Brief Interview for Mental Status (BIMS) score was 13 out of 15 (a
BIMS score of 13-15 indicates cognitively intact, 8-12 indicates moderately impaired and 0-7 indicates
severe impairment), which indicated Resident 55 was cognitively intact.
During an interview on 7/24/24 at 9:10 a.m. with Certified Nursing Assistant (CNA) 12, CNA 12 stated she
was familiar with Resident 55. CNA 12 stated Resident 55 has a behavior of yelling out at staff and non
compliant with activities of daily living (ADL-activities related to personal care, including bathing or
showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating).
During a concurrent interview and record review on 7/25/24 at 9:20 a.m. with Licensed Vocational Nurse
(LVN) 1, she reviewed Resident 55's clinical record and stated Resident 55 was admitted on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 16 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
[DATE] with diagnosis of psychosis. LVN 1 stated she was not able to find a care plan for Resident 55's
diagnosis of psychosis and there should have been a care plan. LVN 1 stated licensed nurses were
responsible in initiating a care plan. LVN 1 stated she was not sure when a comprehensive care plan should
have been initiated.
During a concurrent interview and record review on 7/25/24 at 2:15 p.m. with LVN 4, she reviewed Resident
55's clinical record and stated Resident 55 was admitted to the facility with diagnosis of unspecified
psychosis. LVN 4 stated she was not able to find a care plan for psychosis and there should have been a
care plan. LVN 4 stated Resident 55 had a behavior of striking out and spitting at staff.
During an interview on 7/26/24 at 10:35 a.m. with the Director of Nursing (DON), the DON stated she was
not sure why Resident 55 did not have a care plan for her diagnosis of psychosis. DON stated there should
have been a care plan for Resident 55's psychosis diagnosis to monitor behavior and adjust intervention as
needed. DON stated she was not sure what the expectation was with comprehensive care plans. DON
stated she thinks comprehensive care plans should be done within 72 hours of admission.
During a review of facility's policy and procedure (P&P) titled, Care Plans, Comprehensive
Person-Cemtered, dated 3/22, the P&P indicated, . The comprehensive person-centered care plan should
be developed within the seven (7) days of the completion of the required MDS assessment . The
comprehensive person-centered care plan should: a. Include measurable objectives and time frames; b.
Describe the services that are to be furnished in an attempt to assist the resident attain or maintain that
level of physical, mental, and psychosocial wellbeing . The interdisciplinary team should review and updates
the care plan: When there has been a significant change . readmitted to the facility from a hospital stay .
2. During a review of Resident 47's admission Record (AR- a document which provides resident contact
details, a brief medical history level of functioning, preferences, and wishes), dated 12/20/23, the AR
indicated, Resident 4's admitting diagnoses included: encephalopathy (term for any brain disease that
alters brain function), muscle weakness, chronic obstructive pulmonary disease (a common lung disease
causing restricted airflow and breathing problems), and epilepsy (condition which causes recurrent
involuntary movements of the muscles).
During a review of Resident 47's Minimum Data Set (MDS- resident assessment tool which indicates
physical and cognitive (mental) abilities), dated 6/21/24, the MDS indicated a BIMS (brief interview for
mental status- assessment used to determine the cognitive ability of a resident) score of 10 (0-7 severe
cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating
Resident 47 had moderate cognitive impairment.
During a concurrent observation and interview on 7/2/24 at 8:25 a.m. with Resident 47, in Resident 47's
room, Resident 47 was walking using a front wheel walker with no hearing aids in place. Resident 47 stated
she was hard of hearing. Resident 47 stated her hearing aids went missing and she had difficulty hearing
without them.
During a concurrent observation and interview on 7/24/24 at 8:42 a.m. with Certified Nursing Assistant
(CNA) 6 outside of Resident 47's room, Resident 47 was seen in her room without her hearing aids . CNA 6
stated Resident 47 was hard of hearing, and she needed hearing aids to properly hear. CNA 6 stated staff
members had to raise their voices when speaking with Resident 47 if she did not have
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 17 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
hearing aids on. CNA 6 stated she had seen Resident 47's hearing aids in the past and staff were aware
she used them.
During an interview on 7/25/23 at 4:38 p.m. with CNA 1, CNA 1 stated nurses were responsible for creating
resident care plans and CNAs could view the care plan after it was created. CNA 1 stated it was important
to have updated and accurate care plans to communicate resident conditions to care staff. CNA 1 stated
Resident 47's hearing aids should have been care planned. CNA 1 stated if Resident 47's hearing aid use
was not care planned, staff members would be unaware on Resident 47's need to use hearing aides.
During a concurrent interview and record review on 7/26/24 at 11:04 a.m. with Licensed Vocational Nurse
(LVN) 1, Resident 47's care plan, dated 12/20/23 was reviewed. No preexisting care planning for Resident
47's use of hearing aid was found prior to 7/24/24. LVN 1 stated Resident 47 use of hearing aids should
have been care planned upon admission. LVN 1 stated care plans were important because the care plans
contain details for the individual care needs, goals, and interventions for the resident.
During a concurrent interview and record review on 7/26/24 at 2:57 p.m. with the Minimum Data Set
Coordinator (MDSC), Resident 47's care plan, dated 12/20/23 was reviewed. The care plan indicated
hearing aid use was added to the care plan on 7/24/24. The MDSC stated Resident 47 should have had her
hearing aids care planned prior to 7/24/24. The MDSC stated Resident 47's hearing aides should have
been care planned because it helped to accurately reflect and communicate Resident 47's care needs to
staff.
During an interview on 7/26/24 at 3:33 p.m. with the Director of Nursing (DON), the DON stated Resident
47's hearing aid use should have been care planned. The DON stated it was important to have the hearing
aids care planned because it helped set goals and interventions staff members needed to implement when
caring for Resident 47.
During a review of the facility's LPN [Licensed practical nurse]/LVN job description, dated 11/2018, the job
description indicated, . Review care plans daily to ensure that appropriate care is being rendered Review
resident care plans for appropriate resident goals, problems, approaches, and revisions based on nursing
needs. Ensure that your assigned certified nursing assistants are aware of the resident care plans. Ensure
that the CNA's refer to the resident's care plan prior to administering daily care to the resident .
During a review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive
Person-Centered, dated 3/22, the P&P indicated, . A comprehensive, person centered care plan should
include measurable objectives and timetables to meet the residents physical psychosocial and functional
needs . 3. The care plan interventions should be derived from the information obtained from the resident
and his/ her family/ responsible party, with possible discretionary modifications resulting from the
comprehensive assessment . 6. The comprehensive, person-centered care plan should: a. Include
measurable objectives and time frames; b. Describe the services that are to be furnished in an attempt to
assist the resident attain or maintain that level physical, mental, and psychosocial well-being that the
resident desires or that is possible . 8. The interdisciplinary team should review and updates the care plan:
a period when there has been a significant change in the residence condition; b. When the resident has
been readmitted to the facility from a hospital stay; and c. At least quarterly, in conjunction with the required
quarterly MSD assessment .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 18 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
3. During a review of Resident 387's admission Record (document containing resident demographic
information and medical diagnosis) dated 7/24/24, the admission record indicated Resident 387 was
admitted to the facility on [DATE]. The admission record indicated, Resident 387 diagnoses included muscle
weakness, dysphagia (difficulty swallowing), hypertension (high blood pressure), atrial fibrillation (abnormal
heartbeat). The admission record indicated primary language [NAME].
Residents Affected - Some
During a concurrent observation and interview on 7/22/24 at 9:32 a.m., Resident 387 was lying in his bed.
Resident 387 had no picture board (a board to communicate needs). Family Member (FM) FM 1 stated, she
had to provide translation for staff member.
During an interview on 7/24/24 at 10:19 a.m., with Certified Nursing Assistant (CNA) 6, CNA 6 stated she
worked for the facility for three years. CNA 6 stated she did not know what language Resident 387 spoke.
CNA 6 stated she was not sure if the facility provided a language line. CNA 6 stated, a picture board and
language line was important for residents to communicate their needs.
During a concurrent interview and record review on 7/24/24 at 3:30 p.m., with License Vocational Nurse
(LVN) 7, Resident 387's care plans were reviewed. LN 7 stated, Resident 387 was admitted on [DATE] and
there was no care plan for communication. LVN 7 stated, Resident 387 was identified as speaking a
different language. LVN 7 stated, Resident 387 was admitted on [DATE] and there was no care plan for
communication. LVN 7 stated, a care plan for communication should have been developed when Resident
387 was admitted to the facility.
During an interview on 7/26/24 at 3:49 p.m., with the Director of Nursing (DON), the DON stated a
communication care plan was not done. The DON stated the admission nurse was responsible for creating
care plans upon admission. The DON stated a communication board was important for residents to
communicate their needs. The DON stated, a comprehensive person-centered care plan should include
communication.
During a review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive Person
Centered, dated 2001 indicated, A comprehensive person center care plan should include .resident's
physical, psychosocial and functional needs .2. A comprehensive person-center care plan should be
developed within the seven (7) days of the completion of the required MDS assessment .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 19 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to revise and implement a person centered
comprehensive care plan for one of four sampled residents (Resident 34) when Resident 34 had a
decrease in meal intake and care plan interventions were not revised.
This failure had the potential for Resident 34's nutritional needs to go unmet.
Findings:
During a review of Resident 34's admission Record (AR-document containing resident demographic
information and medical diagnosis) undated, the AR indicated Resident 34 was admitted to the facility on
[DATE]. Resident 34's diagnosis included unspecified cerebrovascular disease (a condition that affects
blood flow to the brain), type two diabetes mellitus (condition in the way body regulates and uses sugar as
a fuel) hypertension (high blood pressure), heart failure (when the heart is failing and cannot supply enough
blood to the body) gastroesophageal reflux disease (a condition in which stomach acid repeatedly flows
back up into the tube connecting the mouth and stomach).
During an observation on 7/22/24 at 12:41 p.m., in Res 34's room, Resident 34 was lying in bed. Resident
34 stated, he was not hungry and did not like his lunch. Resident 34 ate less than 25% of his lunch.
During a review of Resident 34's Minimum Date Set (MDS-an evaluation of a resident's cognitive and
functional status), dated 7/17/24, the MDS indicated the Brief Interview for Mental status (BIMS
assessment of a resident's cognitive status for memory recall) score of three out of 15 (a score of 0 - 7
indicated severe impairment, 8 - 12 indicated moderate impairment, and 13 - 15 indicated minimal to no
impairment) which indicated Resident 34 had severe cognitive impairment
During an interview on 7/23/24 at 1:22 p.m. with Certified Nursing Assistant (CNA) 8, CNA 8 stated
Resident 34 refused breakfast and lunch. CNA 8 stated Resident 34 was on regular diet and regular fluids.
During an interview at 7/26/24 at 11:52 a.m., with CNA 9, CNA 9 stated, Resident 34 refused breakfast and
sometimes lunch. CNA 9 stated Resident 34 was able to feed himself and at times needed help with meals.
CNA 9 stated she notified the charge nurse when Resident 34's refused meals. CNA 9 stated Resident 34
did not eat as much as he used to.
During an interview on 7/26/24 at 2:00 p.m. with License Vocational Nurse (LVN) 3, LVN 3 stated Resident
34 lost his appetite and had a decreased in meal intake within the last two weeks. LVN 3 stated he offered
Jello, pudding, and fluids when Resident 34 refused his meals. LVN 3 stated a decreased in meal intake
was considered a changed in condition. LVN 3 stated Resident 38's nutritional care plan was not revised for
the decreased in meal intake and should have been. LVN 3 stated the nutritional care plan had not been
revised since 6/28/24.
During an interview on 7/26/24 at 3:33 p.m., with the Director of Nursing (DON), the DON stated, Resident
34's decreased in food intake should have been updated in the care plan. The DON stated, the care plan
should have interventions to address Resident's decrease in meal intake.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 20 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During a review of the facility's policy and procedure (P&P) titled, Care plans, Comprehensive
Person-Centered, dated revised 3/2022, the P&P indicated, .A comprehensive, person-centered care plan
should include measurable objective and timetable to meet the resident's physical, psychosocial and
functional needs . Describes the services that are to be furnished in an attempt to assist the resident
attained or maintain that level of physical, mental, and psychosocial wellbeing .the interdisciplinary team
should review and update the care plan .there has been a significant change in the resident's condition .
Event ID:
Facility ID:
056225
If continuation sheet
Page 21 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure services provided met professional
standards of quality for five of 15 sampled residents (Resident 19, Resident 24, Resident 38, Resident 40
and Resident 337) when:
Residents Affected - Many
1. Resident 40 was administered 2.5L/min (two point five liter- unit of measurement)/min (minute) oxygen
via nasal cannula (NC- plastic device used to deliver supplemental oxygen) instead of 3L/min of oxygen per
physician's order.
This failure resulted in Resident 40's oxygen needs going unmet and caused Resident 40 received oxygen
at different rate.
2. Resident 38 was started on antibiotic (medicines that fight bacterial infections in people) without
obtaining a wound (an injury to the skin) culture (a test to find germs such as bacteria, a virus, or a fungus).
This failure had the potential to result in Resident 38 receiving unnecessary antibiotic and had the potential
for placing Resident 38 at risk for adverse effects (an undesired harmful effect resulting from a medication
or other intervention) and increased antimicrobial (substance that kills bacterial, mold or stops them from
growing) resistance.
3. Resident 337 was administered 5L/min oxygen via NC instead of 2L/min per physician's order.
This failure had the potential to put Resident 337 at risk for oxygen toxicity (lung damage that can occur
from breathing in too much extra [supplemental] oxygen. Symptoms include coughing, trouble breathing,
dizziness and death).
4. Oxygen tubing for Resident 337 was not labeled with the date it was changed and the oxygen humidifier
(a device designed to increase the moisture level by emitting water droplets or steam into the air) water
tank was not labeled with the date the tank was changed.
These failures had the potential to put Resident 337 at risk for infection from contaminated oxygen tubing
and oxygen humidifier water tank.
5. Resident 24's responsible party (RP-person who can make medical decisions for a resident) was not
contacted for updates regarding his low air loss mattress (mattresses designed to distribute the patient's
body weight over a broad surface area to help prevent skin breakdown).
This failure caused Resident 24's RP to not be informed of changes regarding Resident's 24's care.
6. Resident 19 was listed as her own responsible party (RP-person designated to make decisions and be
informed regarding the care of a resident) when she had a Brief Interview of Mental Status (BIMSassessment which determines the cognitive [the ability to think, learn, and memorize] impairment of a
person) score of 11 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no
cognitive impairment.).
This failure resulted in the facility not following their own practices of having an RP in place
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 22 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
for Residents with a BIMS score under 13.
Level of Harm - Minimal harm
or potential for actual harm
Findings:
Residents Affected - Many
1. During a review of Resident 40's admission Record (AR-a document containing resident profile
information) dated 7/26/24, the AR indicated Resident 40 was admitted to the facility on [DATE] with
diagnoses which included Chronic Obstructive Pulmonary Disease (COPD-a condition caused by damage
to the airways or other parts of the lung that blocks airflow and makes it hard to breathe) and chronic(long
term) respiratory failure with hypoxia (absence of enough oxygen in the tissue to sustain bodily functions).
During a concurrent observation and interview on 7/22/24 at 9:55 a.m. in Resident 40's room, Resident 40
laid in bed with oxygen via nasal cannula receiving 2.5L/min. Resident 40 stated she was getting 3L/min of
oxygen and had been using oxygen for a long time to help her breath.
During observation on 7/23/24 at 12:10 p.m. in Resident 40's room, Resident 40 laid in bed watching TV.
Resident 40's oxygen was set at 2.5L/min via NC. Resident 40 stated she was supposed to be receiving
3L/min of oxygen to help with her breathing problem.
During a concurrent observation and interview on 7/23/24 at 12:15 p.m. with Licensed Vocational Nurse
(LVN) 8 in the hallway, LVN 8 checked Resident 40's oxygen and stated Resident 40's oxygen was set at
2.5L/min. LVN 8 stated the oxygen should be set at 3L/min if it was the order. LVN 8 stated Resident 40's
oxygen order was not being followed per
physician's order. LVN 8 stated Resident 40 was not receiving the amount of oxygen ordered which could
lead to respiratory distress.
During a concurrent interview and record review on 7/23/24 at 12:25 p.m. with LVN 4, LVN 4 reviewed
Resident 40's oxygen order and stated Resident 40 should be recceiving 3L/min of oxygen via NC as
ordered by the prhysician. LVN 4 stated she did not checked the oxygen setting in the morning at the start
of her shift and she should have. LVN 4 stated all the licensed nurses should have been checking the
oxygen setting of residents' receiving oxygen.
LVN 4 stated Resident 40 not receiving the correct amount of oxygen could lead to respiratory issues which
could result to more serious problem.
During an interview on 7/26/24 at 11:03 a.m. with the Director of Nursing (DON), the DON stated her
expectation was for licensed nurses checking the oxygen settings and comparing with the order to ensure
residents are receiving the correct amount of oxygen. DON stated licensed nurses should be checking
residents's oxygen at the start of their shift and throughout their shift making sure residents' were receiving
the correct amount of oxygen to prevent respiratory distress.
Durimg a review of facility's policy and procedure titled, Oxygen Administration dated 10/10, the P&P
indicated, . Verify that there is a physician's order . Review the physician's orders or facility protocol for
oxygen administration . After completing the oxygen setup or adjustment, the following informatio should be
recorded . The rate of oxygen flow .
5. During a review of Residents 24's admission Record (AR), dated 1/12/24, the AR indicated, Resident 24
was not his own RP. Resident 24's admitting diagnoses included the following: muscle wasting
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 23 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
and atrophy (condition which causes the muscles to diminish and weaken), and muscle weakness.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 24's Minimum Data Set (MDS), dated [DATE], the MDS indicated BIMS score
of ten (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive
impairment), indicating Resident 24 had moderate cognitive impairment.
Residents Affected - Many
During an observation on 7/22/24 at 8:14 a.m. in Resident 24's room. Resident 24 was observed lying on a
low air loss mattress.
During an interview on 7/25/24 at 4:22 p.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated a
change to Resident 24's low air loss mattress should have been communicated to the RP. CNA 1 stated low
air loss mattresses were doctor's orders and doctor's orders needed to be communicated to the RP. CNA 1
stated it was important to communicate to the RP in order to have a cognitively intact person consent to
treatments needed.
During concurrent interview and record review on 7/26/24 at 11:45 a.m. with Licensed Vocational Nurse
(LVN) 1, Resident 24's progress notes, dated 07/22/24 were reviewed. The progress note indicated,
.Received new LAL [low air loss mattress] but noted low pressure . ADON [assistant director of nursing]
notified. Resident is self RP and made aware. Will [continue] to monitor . LVN 1 stated Resident 24 was not
supposed to act as his own RP. LVN 1 stated staff should have contacted his actual RP regarding his
mattress. LVN 1 stated it was important to contact Resident 24's RP so appropriate decisions could have
been made by a cognitively intact person.
During a concurrent interview and record review on 7/26/24 at 2:38 p.m. with the Minimum Data Set
Coordinator (MDSC), Resident 24's MDS, dated [DATE] was reviewed. The MDS indicated Resident 24 had
a BIMS score of 10. The MDSC stated residents with a BIMS score less than 13 could not serve as their
own RP. The MDSC stated Resident 24's BIMS was 10 which indicated he had moderate cognitive
impairment. The MDSC stated Resident 24's RP should have been contacted. The MDSC stated if a
residents RP was not contacted, the resident would receive inaccurate care.
During an interview on 7/26/24 at 3:33 p.m. with the director of nursing (DON), the DON stated Resident
24's RP should have been contacted regarding his mattress. The DON stated the RP would have been
unaware of any changes occurring with Resident 24 if he was not contacted.
During a review of the facility's policy and procedure (P&P) titled, Informed Consent Policy, dated 4/17, the
P&P indicated, . Resident or responsible party will be provided an informed consent whenever applicable .
6. During a review of Resident 19's admission Record (AR), dated 6/28/24, the AR indicated Resident 19
was her own RP. Resident 19's admitting diagnoses included: Major Depressive Disorder (a mental health
disorder characterized by persistently sad mood or loss of interest in activities), Alzheimer's disease
(condition which causes memory loss), psychotic disorder with hallucination (condition which causes false
beliefs such as hearing or seeing things that are not there).
During a review of Resident 19's Minimum Data Set (MDS), dated [DATE], the MDS indicated a BIMS score
of 11 indicating Resident 19 had moderate cognitive impairment.
During an interview on 7/25/24 at 4:31 p.m. with CNA 1, CNA 1 stated residents with impaired cognitive
abilities and confusion could not sign their own consents or serve as their own RP. CNA 1 stated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 24 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
if Resident 19 had a low BIMS score it meant she could not act as her own RP. CNA 1 stated residents with
lower BIMS scores should not serve as their own RP because they could have signed consents they would
not have understood.
During an interview on 7/26/24 at 11:04 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated
residents with a BIMS score between 8-12 were cognitively impaired. LVN 1 stated MDSC was the person
who calculated the BIMS scores and determined if residents were able to act as their own RP.
During a concurrent interview and record review on 7/26/24 at 2:42 p.m. with the MDSC, Resident 19's
MDS Section C, dated 6/1/24, was reviewed. The MDS Section C indicated Resident 19 had a BIMS score
of 11. The MDSC stated it was the facility's practice that residents with a BIMS score under 13 could not
serve as their own RP. Resident 19 should not have been her own RP with a BIMS score of 11. The MDSC
stated a different RP should have been selected at the time of her admission on [DATE]. The MDSC stated
having an appropriate RP was important in order to adequately provide care for residents .
During a review of the facility's policy and procedure (P&P) titled, Informed Consent Policy, dated 4/17, the
P&P indicated, . Resident or responsible party will be provided an informed consent whenever applicable .
3. During an observation on 7/22/24 at 9:56 a.m. in Resident 337's room, Resident 337 was observed
dressed, in bed with a nasal cannula in his nostrils. Resident 337 stated he had been in the facility for two
weeks. Resident 337's oxygen concentrator (a device that produces high levels of oxygen from the air in the
room to supply an oxygen-enriched product gas stream) was observed to be infusing oxygen through
Resident 337's nasal cannula at five liters per minute.
During a review of Resident 337's admission Record (AR), dated 7/2/24, the AR indicated Resident 337
was admitted on [DATE] with diagnoses of pneumonia (an infection that affects one or both lungs, causing
the air sacs of the lungs to fill with fluid), acute respiratory failure with hypoxia (a serious condition that
occurs when the lungs cannot get enough oxygen into the blood or remove enough carbon dioxide [a waste
gas] from the blood), and acute pulmonary edema (a buildup of fluid in the lungs).
During a concurrent interview and record review on 7/25/24 at 9:57 a.m. with Licensed Vocational Nurse
(LVN) 1, a photograph dated 7/22/24 at 9:56 a.m. of Resident 337's oxygen concentrator was reviewed.
LVN 1 verified the photograph indicated Resident 337's oxygen was delivering oxygen at 5 liters per minute.
Resident 337's Order Summary Report (Report), dated 7/25/24 was reviewed. The Report indicated
Resident 337 had admission orders dated 7/2/24 for oxygen to be administered at 2 liters per minute, via
nasal cannula, as needed. LVN 1 stated Resident 337 was admitted on [DATE]. LVN 1 stated there were no
physician orders for oxygen to be administered at five liters per minute to Resident 337 prior to 7/22/24 at
11:10 a.m. LVN 1 stated Resident 337's oxygen orders were changed on 7/22/24 at 11:10 a.m. to
administer oxygen at five liters per minute. LVN 1 stated on 7/22/24 before 11:10 a.m., Resident 337 should
have been receiving oxygen at 2 liters per minute. LVN 1 stated if a resident was given too much oxygen, it
could blow out the resident's lungs. LVN 1 stated it was very important for staff to follow physician's orders.
During an interview on 7/26/24 at 3:09 p.m. with the Director of Nursing (DON) the DON stated, it was very
important for staff to follow physician's orders. The DON stated if staff did not follow physician's orders, it
could cause harm to the residents. The DON stated if staff did not follow
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 25 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
physician orders for oxygen, it could cause shortness of breath or harm to the resident. The DON stated her
expectation was for staff to follow physician's orders.
During a review of professional reference retrieved from
https://my.clevelandclinic.org/health/treatments/25187-nasal-cannula, dated 8/4/23, indicated, . oxygen
therapy has some risks. These risks include: . lung damage or pulmonary oxygen toxicity. This is damage to
your lungs and airways from too much oxygen .
During a review of the facility's policy and procedure (P&P) titled, Oxygen Administration, dated 10/2010,
indicated, . verify that there is a physician's order for this procedure. Review the physician's orders or facility
protocol for oxygen administration . adjust the oxygen delivery device so . the proper flow of oxygen is being
administered .
4. During an observation on 7/22/24 at 9:56 a.m. in Resident 337's room, Resident 337 was observed
dressed, in bed with an undated nasal cannula in both his nostrils, infusing oxygen at five liters per minute.
Resident 337's oxygen humidifier tank was observed to be undated, with water inside the tank. Resident
337 stated he had been in the facility for two weeks. Resident 337 stated he had pneumonia.
During a concurrent observation and interview on 7/22/24 at 10:04 a.m. with Certified Nursing Assistant
(CNA) 3 in Resident 337's room, Resident 337's oxygen tubing and oxygen humidifier tank were observed.
CNA 3 stated the oxygen tubing and oxygen humidifier tank were not dated. CNA 3 stated the oxygen
tubing and oxygen humidifier tank should be dated with the date they were last changed.
During an interview on 7/25/24 at 2:26 p.m. with LVN 1, LVN 1 stated Resident 337's oxygen tubing should
have been dated with the date the tubing was changed. LVN 1 stated Resident 337's oxygen humidifier tank
should have been dated with the date the tank was changed. LVN 1 stated dated oxygen tubing and dated
humidifier tanks were important for resident infection prevention. LVN 1 stated if the oxygen tubing or the
oxygen humidifier tank was not changed, they could have dust or mold growth inside the tank or tubing
which could cause infection to Resident 337.
During an interview on 7/26/24 at 3:09 p.m. with the DON, the DON stated nurses were responsible for
making sure the residents' oxygen tubing and humidifier tanks were changed weekly and dated. The DON
stated it was important to change the oxygen tubing and oxygen humidifier tank weekly. The DON stated
residents were at an increased risk of infection if the oxygen tubing or oxygen humidifier tank were not
changed weekly.
During a review of Resident 337's Order Summary Report (Report), dated 7/25/24, the Report indicated, .
change humidifier bottle/tubing every day shift every Sun Date & Initial . order date 7/2/24 .
During a review of professional reference retrieved from
https://www.ucsfhealth.org/education/your-oxygen-equipment, titled, Patient Education Your Oxygen
Equipment, dated 2022-2024 indicated, . the nasal cannula should be changed every week . if you are
using a humidifier, empty it at least once a day .
2. During a concurrent observation and interview on 7/22/24 at 12:28 p.m., in his room, Resident 38 was
lying in bed. Resident 38 stated he was taking an antibiotic and did not know the reason he was taking it.
Resident 38 stated he had a wound.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 26 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 38 's admission Record (document containing resident demographic
information and medical diagnosis) undated, the admission record indicated Resident 38 was admitted to
the facility on [DATE]. Resident 38's diagnosis included muscle weakness, muscle wasting, pressure ulcer
(an injury that breaks down the skin and underlying tissue), dysphagia (difficulty swallowing), atrial
fibrillation (irregular heartbeat) and hypertension (high blood pressure).
Residents Affected - Many
During a review of Resident 38's Minimum Date Set (MDS-an evaluation of a resident's cognitive [mental
function] and functional status), dated 6/14/24, the MDS indicated the Brief Interview for Mental status
(BIMS assessment of a resident's cognitive status for memory recall) score of 11out of 15 (a score of 0 - 7
indicated severe impairment, 8 - 12 indicated moderate impairment, and 13 - 15 indicated minimal to no
impairment) indicating Resident 38 was cognitively intact.
During a concurrent interview and record review on 7/25/24 at 2:27 p.m., with License Vocational Nurse
(LVN) 1, Resident 38's [Facility name] Order Summary Report (OSR), dated 7/25/24 was reviewed. The
OSR indicated, .Wound culture today 7/25/24 r/t [related to] DTI [a type of tissue damage beneath the skin
that results from an external pressure] right 1st toe . LVN 1 stated the wound culture was ordered on
7/25/24. LVN 1 stated Resident 38 started on doxycycline (antibiotic) for deep tissue injury) to the right toe
on 7/19/24.
During a review of [Facility name] Progress Note (PN) dated 7/19/24, the PN indicated .wound bed has
100% eschar (dead tissue that sheds or falls off from the skin) with no drainage noted, moderate odor
present. Peri-wound (tissue surrounding a wound) does not exhibit [display] s/s [signs and symptoms] of
infection or complication. Received new order on 7/19/24 doxycycline hyclate [a medication used in the
management and treatment of a variety of infections.] tablet 100 mg [milligram-unit of measure] give 1 table
via G-tube [a tube inserted through the belly that brings nutrition directly to the stomach]. twice a day for
PPX [prophylactically] for 10 days of 1st (first) toe right foot . The PN indicated, no wound culture was
ordered on 7/19/24.
During an interview on 7/25/24 at 3:13 p.m., with the Infection Preventionist (IP- professionals who make
sure staff, residents and visitors are doing all the things they should to prevent infections), the IP stated,
she worked as an IP for six months. The IP stated, It is not standard of practice to start antibiotic for DTI.
The IP stated she was notified that Resident 38 started on antibiotic on 7/19/24. The IP stated the wound
culture was obtained on 7/25/24.
During an interview on 7/26/24 at 3:49 p.m., with the Director of Nursing (DON), the DON stated, a wound
culture should have been done the same day the antibiotic was started.
During a review of the facility's policy and procedure (P&P) titled, Antibiotic Stewardship-Review and
Surveillance of Antibiotic Use and Outcome, Dated revised 12/2016, the P&P indicated, .The IP [infection
preventionist] or designee, will review antibiotic utilization as part of the antibiotic stewardship program and
identify specific situations that are not consist with the appropriate use of antibiotics .4.Thearpy [a form of
treatment] was started awaiting culture, but culture results and clinical findings do not indicate continued
need for antibiotics .
During a review [NAME] the University of Florida Drug and Therapy title Article, Collect before you treat:
obtaining cultures before antibiotic treatment dated 12/2006, retrieved from: chrome
extension://efaidnbmnnnibpcajpcglclefindmkaj/https://ufhealth.org/assets/media/Professionals-Bulletins/1006-drugs-therapy
the article indicated, .Obtaining appropriate cultures before initiating antimicrobial therapy plays an
important role in patient [residents] care .Obtaining culture
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 27 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
after antimicrobial therapy has been started can cause inconclusive results because organisms that would
otherwise be detected may not necessarily grow after exposure to an antibiotic agent Appropriate antibiotic
therapy plays an import role in of antibiotic resistance . The Centers for Disease Control and Prevention
(CDC) outlines that in order to help control antibiotic resistance and effectively diagnose and treat infection,
it is very important to obtain cultures in order to target antimicrobe therapy to susceptibility results .
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 28 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review, the facility failed to safely store, and label drugs and
supplies in accordance with acceptable standards of practice when:
1. One medication cart (out of four) was left unlocked and unattended by Licensed Vocational Nurse (LVN)
3.
This failure resulted in a potential for residents and staff to have unauthorized access to medications.
2. One emergency kit (E-kit- emergency medication stored in container) was found without second zip tie in
the medication storage room.
This failure had the potential for unauthorized access to medication and missing medication.
3. A package containing hearing aid batteries were stored with medication in the medication cart number 4.
This failure had the potential for medications and hearing aid batteries to be mixed together.
4. Medications were found in one unlabeled bag, one cup containing multivitamin pill in medication cart
number 3. A cup containing medications with applesauce was found in the medication cart number 4.
This failure had the potential for residents receiving wrong medication because they were unlabeled.
5. Insulin pen (medication used to control high blood sugar) was not labeled with resident name and open
date.
This failure had the potential for insulin given to wrong residents.
6. One treatment wound cart was unattended with the keys left in the lock.
This failure had the potential to harm residents to access to treatment supplies.
Findings:
1. During an observation on 7/26/24 at 1:51 p.m., medication cart three was located next to the nurses'
station against the wall, the medication cart drawers were facing the hall. The medication cart was unlocked
and unattended.
During an observation on 7/26/24 at 1:54 p.m., LVN 3 Walked out of the nurses' station and placed a bag of
spoons on the side of the medication cart three. LVN 3 walked back into the nurses' station without locking
the medication cart three.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 29 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
During an observation on 7/26/24 at 1:55 p.m., LVN 3 walked out of the nurses' station and proceeded
down the hall towards the main entrance. The medication cart three was unlocked and unattended.
During an observation on 7/26/24 at 1:57 p.m., medication cart three remained unlocked and unattended.
During a concurrent observation and interview on 7/26/24 at 1:59 p.m. medication cart three was located
next to the nurses' station against the wall. Central Supply (CS) walked by the medication cart and pushed
the locking mechanism in place, locking the cart. CS stated she spotted the unlocked medication cart and
locked it.
During a concurrent observation and interview on 7/26/24at 2:00 p.m. in the facility hallway, LVN 3 walked
back to the medication cart. LVN 3 stated the medication cart should be locked for safety so no
unauthorized person can access it.
During a concurrent interview and records review on 7/26/24 at 4:00 p.m. with the Director of Nurses
(DON), the facility policy and procedure titled Storage of Medications dated 2019 was reviewed. The policy
indicated . Only licensed nurses, pharmacy personnel, and those lawfully authorized to administer
medications .are allowed access to medications. Medication rooms, carts, and medication supplies are
locked or attended by persons with authorized access . The DON stated the medication cart should be
locked when unattended to prevent unauthorized access.
6. During an observation on 7/22/24 at 12:35 p.m. between bathroom one and two, a treatment cart (a cart
use to store medical or treatment supplies) was observed unattended with the key in the lock and other
keys on a keychain dangling from the lock.
During a concurrent observation and interview on 7/22/24 at 12:37 p.m. with Licensed Vocational Nurse
(LVN) 6, in front of the treatment cart, LVN 6 removed the keys from the lock of the unattended treatment
cart. LVN 6 stated, the keys should not be left in the lock when the treatment cart was unattended. LVN 6
stated, residents could get into the treatment cart and harm themselves.
During an interview on 7/25/24 at 10:29 a.m. with Wound Nurse (WN), the WN stated, keys should never be
left in the lock of the wound cart when unattended.
During an interview on 7/25/24 at 10:30 a.m. with LVN 1, LVN 1 stated, keys should never be left in the lock
of the medication carts or treatment carts, a resident could get into the medication cart and take another
resident's medication or get something sharp from inside the treatment cart and cause harm to themselves
or other residents.
During an interview on 7/26/24 at 3:00 p.m. with Director of Nurses (DON), the DON stated the wound cart
should be locked when unattended to keep residents and visitors from getting into medications and wound
supplies.
During a review of the facility's policy and procedure (P&P) titled, ID1: Storage of Medications dated 2019,
indicated .Medications and biologicals are stored safely, securely .medication supply is assessable only to
license nursing personnel . Medication rooms, carts, and medication supplies are locked or attended by
persons with authorized access.
2. During a concurrent observation and interview on 7/24/24 at 11:09 a.m., with LVN 1 in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 30 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
medication storage room, an emergency kit was found in the refrigerator with a missing zip tie. LVN 1
stated, there should be two zip ties on the emergency kit.
During an interview on 7/26/24 at 9:14 a.m., with the Pharmacist Consultant (PC), the PC stated the E-kit
needed to have two zip ties on it. The PC stated, if an emergency kit was missing a zip tie, the staff need to
notify the pharmacy right away. The PC stated, the E-kit needed to be replaced as soon as possible. The
PC stated it was important for the E-kit to have two zip ties to prevent tampering. The PC stated someone
can access the E-kit with a missing zip tie.
During an interview on 7/26/24 at 3:49 p.m., with the DON, the DON stated, E-kit needed two zip ties to
ensure it was sealed.
During a review of the facility's policy and procedure titled, Storage of Medication dated revised 11/2022,
the P&P indicated, .The facility stores all drugs and biological in a safe, secure and orderly manner .Drugs
containers that have missing, incomplete, or incorrect labels are returned to the pharmacy for proper
labeling before storing .
3. During a concurrent observation and interview on 7/25/24 at 10: 47 a.m., with LVN 5, the medication cart
three had hearing aid batteries stored with the medications. LVN 5 stated, Hearing aid batteries should not
be stored with medications.
During an interview on 7/26/24 at 9:14 a.m. with the PC, the PC stated, hearing aid batteries should not be
stored in the same compartment as medications. The PC stated it was important to stored hearing aid in a
different compartment to prevent giving hearing aid batteries as medications.
During an interview on 7/26/24 at 3: 49 p.m., with the DON, the DON stated hearing aid batteries should
not be stored in the medication compartment. The DON stated hearing aid batteries needed to be stored
and separated away from the medications.
During a review of the facility's policy and procedure titled, Medication Storage dated 2019, the P&P
indicated, . Potentially harmful substance (such as urine test reagent tablets, household poison, cleaning
supplies, disinfectant are clearly identified and stored in a lock area separately from medications .
4. During a concurrent observation and interview on 7/25/24 at 10:02 a.m., with LVN 3 in the hall,
medication cart three had one multivitamin pill in a cup. LVN 3 stated, the multivitamin was for Resident 77.
LVN 3 stated he should have discarded the medication and should not have left it in the medication cart.
During a concurrent observation and interview on 7/25/24 at 10:03 p.m., with LVN 3 in the hall, medication
cart three had two sodium (supplemental medication to treat low salt level) pills in a clear plastic bag. LVN 3
stated, it was a sodium pill. LVN 3 stated the sodium pills should not be stored with the other medications.
LVN 3 stated the sodium pills should be destroyed as soon as possible.
During a concurrent observation and interview on 7/25/24 at 10:57 a.m., with LVN 5 in the nurses' station,
medication cart four had a cup with medications and applesauce. LVN 5 stated she did not know who it
belonged to or what medication the cup contained.
During an interview on 7/26/24 at 9:14 a.m., with the PC, the PC stated, over the counter
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 31 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
medications that was not given should be destroyed and placed in the medication destruction container.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 7/26/24 at 3:49 p.m., with the DON, the DON stated medications that were not given
needed to be discard after medication pass.
Residents Affected - Many
During a review of the facility's policy and procedure titled, IE5: Medication Destruction dated 2019, the
P&P indicated, .C. Non-controlled medication destruction occurs only in the presences of (two) individuals
.Medications dropped on the floor or spit out by resident shall be placed in medication waste containers .
5. During a concurrent observation and interview on 7/25/24 at 10:51 a.m., with LVN 5 in the nurses'
station, one insulin pen did not contain the resident name or open date. LVN 5 stated, there should have
been a name on the pen. LVN 5 stated, it was important to label the insulin pen with the resident's name.
LVN 5 stated, labeling the pen with the resident's name ensured it was given to the correct resident.
During an interview on 7/26/24 at 9:14 a.m., with the PC, the PC stated, insulin pen should always have the
name of the resident and the date it was opened. The PC stated insulin pens were sent in a bag. The PC
stated, insulin pen could fall out of the bags and mixed with other insulin pens. The PC stated insulin pens
without names can be given to the wrong residents.
During an interview on 7/26/24 at 3:49 p.m., with the DON, the DON stated insulin pens should be labeled
with the resident's name. The DON stated it was important to have a label with the resident's name on the
insulin pen to ensure it was administered to the correct resident.
During a review of the facility's policy and procedure (P&P) titled, Administering Medications dated revised
12/2012, the P&P indicated, .14. Insulin pens will be clearly labeled with the resident's name or other
identifying information .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 32 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure each resident receives and the facility provides food that accommodates resident allergies,
intolerances, and preferences, as well as appealing options.
Based on observation, interview and record review, the facility failed to accommodate resident meal
preferences and provide an appropriate alternative for one of 18 sampled residents (Resident 35) when
Resident 35 received a sandwich on white bread instead of wheat bread.
This failure resulted in Resident 35 refusing to eat lunch and missing out on the nutritional value of the meal
and had the potential to cause Resident 35 to experience weight loss as a result of not eating.
Findings:
During an observation on 7/22/2024 at 12:28 P.M. in Resident 35's room, Resident 35 received a sandwich
on white bread instead of wheat bread. Resident 35's meal tray ticket indicated wheat bread under
preferences. Resident 35's meal ticket indicated his sandwich should have been on wheat bread.
During an interview on 7/22/2024 at 12:28 P.M. with Resident 35, Resident 35 stated he did not like white
bread, and he would not eat his lunch. Resident 35 stated he had told staff about his preference, and wheat
bread was listed on his meal ticket under preferences.
During a concurrent observation and interview on 7/22/2024 at 12:34 P.M. with the Dietary Manager (DM),
Resident 35 was served white bread instead of wheat bread. The DM stated Resident 35 should have been
served wheat bread. The DM stated the kitchen ran out of wheat bread the previous night and was aware
there was none left for the following day. The DM stated resident preferences print out on the meal ticket
and should have been followed.
During an interview on 7/25/24 at 3:12 P.M. with Dietary Aid (DA)1, DA 1 stated meal tickets list residents
likes and dislikes under preferences. If a preference was for wheat bread, kitchen staff would have given the
resident their preference. DA 1 stated if the preference was not available the DM would discuss an
alternative with the resident. DA 1 stated it was the dietary aids, certified nursing assistants (CNA) and
licensed vocational nurses (LVN) duty to check meal tickets match resident meal orders, as well as to notify
the DM. DA 1 stated it was important to follow meal preferences so residents will eat their meals; if
residents did not like their meals they will not eat.
During an interview on 7/25/24 at 3:24 P.M. with the DM, the DM stated a kitchen staff member should have
identified wheat bread was out of stock the night before and notified the DM so alternatives could be
discussed with Resident 35. The DM stated it was important to follow meal tickets as residents may not eat
if their preferences were not followed. DM stated they should have discussed alternatives with residents if
preferences were not available.
During an interview on 7/25/2024 at 4:18 P.M. with CNA 1, CNA 1 stated LVN's checked every meal tray for
accuracy. CNA 1 stated the CNA's role was to help set up meal trays and report to the LVN if a resident did
not receive food that was their preference. CNA 1 stated meal ticket preferences should have been
followed. CNA 1 stated if a resident did not receive their preference, they would not have eaten their meal.
During an interview on 7/26/24 at 11:04 A.M. with LVN 1, LVN 1 stated at mealtime the tray contents should
have been compared to the meal ticket and reviewed with the resident, this should have been
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 33 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0806
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
done for every meal delivery. LVN 1 stated this was done to ensure the correct diet and preferences were
given to each resident. LVN 1 stated if food items were inaccurate, staff should have sent the food back to
the kitchen and ensure the resident got the correct order. LVN 1 stated it was important to follow
preferences so the resident would eat their meals.
During an interview on 7/26/23 at 3:33 p.m. with the Director of Nursing (DON), the DON stated Resident
35's meal ticket should have been followed. The DON stated nurses were responsible for checking the meal
trays for accuracy and they should have checked Resident 34's meal tray more carefully. The DON stated if
Resident34's meal preferences were not followed, he would not eat and it could have led to Resident 35
experiencing weight loss.
During a review of the facility's policy and procedure (P&P) titled, Menus, dated 10/21, the P&P indicated, .
menu items and available snacks reflect .preferences of the residents .
During a review of the facility's P&P titled, Resident Food Preferences, dated 7/2017, the P&P indicated, .
Individual food preferences will be assessed upon admission and communicated to the interdisciplinary
team. Modifications to diet will only be ordered with the resident's or representative's consent .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 34 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to ensure food was stored and/or
prepared in accordance with professional standards for food services safety for 91 of 96 residents when:
Residents Affected - Many
1. A plastic container of dry bran cereal was uncovered in the dry food storage.
2. An uncovered Styrofoam cup with brown liquid was left on top of an ice chest in the dry food storage.
3. No air gap (an unobstructed vertical space between the water outlet and the flood level of a fixture),
under the sink where food was being prepared.
4. The food thermometer (a tool to measure temperature), was not calibrated (verifying the capability and
performance of an item of measuring and test equipment by comparison to traceable measurement
standards), prior to use during lunch service.
5. The thermometer was not sanitized prior to being placed in a metal container of freshly cooked broccoli
during lunch service.
6. The temperature of the soup was not measured prior to serving to residents.
7. The cook touched multiple surfaces with gloves on and then continued to serve food during lunch service
without changing gloves.
8. The cook did not follow the recipe during tray line and used the same size scoop for small, regular, and
large portions.
9. A Dietary Aid (DA) 2, walked through the kitchen without a hair net while food was being served.
These failures placed all residents that receives meals are at risk for food borne illness.
Findings:
1. During a concurrent observation and interview on 07/22/24 at 7:41 a.m. in the dry storage area with the
Certified Dietary Manager (CDM), a plastic container of dry bran cereal was uncovered in the dry food
storage. The CDM stated, the lid should have been replaced on the bin to prevent insects and other
contaminants from getting into the food.
During an interview on 7/22/24 at 7:42 a.m. with the Registered Dietitian (RD), the RD stated there should
be no uncovered food in the dry food storage area, uncovered food could get flies, debris, or other
contaminants.
During a review of the facility's Policy and Procedure (P&P) titled, Food Receiving and Storage dated
11/2022, indicated, .Food services maintain clean .food storage area at all times .all foods are covered .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 35 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
2. During a concurrent observation and interview on 7/22/24 at 7:46 a.m. in the dry food storage area, with
the CDM and the RD, a white Styrofoam cup half full of brown liquid was sitting uncovered on top of an ice
chest sitting on the floor next to the shelves in the dry storage area. The CDM stated, staff personal drinks
were not to be in the food pantry area. The RD stated personal drinks were not to be stored in pantry area,
the drinks could spill onto the food being stored and contaminate it.
Residents Affected - Many
During a review of the facility's P&P titled, Food Receiving and Storage dated 11/2022, indicated, .Food
services maintain clean .food storage area at all times .all foods are covered .
3. During a concurrent observation and interview on 7/22/24 at 8:24 a.m. in the facility's kitchen, with the
CDM and the RD, the food preparation sink was observed to not have an air gap. The CDM stated, she was
not familiar with the food preparation sink needing an airgap, the CDM stated Maintenance would be the
department responsible for the airgap. The RD stated, she needed to review the air gap regulations.
During an interview on 7/25/24 at 5:10 p.m. with the Administrator (ADM), the Administrator stated the
facility does not have an air gap under the food preparation sink. The facility does not have an air gap
policy.
During a review of the Food Code U.S Food and Drug Administration, dated 2022, indicated, . 5-202.13
Backflow Prevention, Air Gap. During periods of extraordinary demand, drinking water systems may
develop negative pressure (when water flows in the opposite direction) in portions of the system. If a
connection exists between the system and a source of contaminated (dirty) water during times of negative
pressure, contaminated water may be drawn into and foul (to make dirty) the entire system. Standing water
in sinks . and other equipment may become contaminated with cleaning chemicals or food residue .
4. During an observation on 7/23/24 at 11:54 a.m. of the facility's lunch tray line service, the [NAME] (CK),
did not calibrate the new food thermometer prior to taking the temperature of the food.
During an interview on 7/23/24 at 1:15 p.m. with the CK, the CK stated she did not follow the facilities
expectations during the lunch meal service. CK stated she should have calibrated the food thermometer to
verify the temperatures were accurate.
During an interview on 7/23/24 at 2:27 p.m. with CDM, the CDM stated, the cook should have calibrated the
thermometer prior to taking the temperature of the food during the tray line service to prevent food born
illness from food being served at incorrect temperatures.
During a concurrent interview and record review on 7/23/24 at 2:50 p.m. with the RD, the facility's P&P,
titled, Food Preparation and Service dated 11/2022, was reviewed. The P&P indicated, .Adhering to critical
control points can reduce the risk of food contamination and thereby minimize the risk of food borne illness
.food preparation staff are to adhere to proper hygiene and sanitary practices .food thermometers . are
clean, sanitized, and calibrated .foods held in steam tables are monitored throughout the meal service . the
RD stated, the CK should have should have calibrated the food thermometer .
During a review of facility P&P titled, Thermometer and Calibration dated 2018, indicated, .Food
thermometer are to be used properly and calibrated to ensure accurate temperature reading .food
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 36 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
thermometer are to be calibrated each week .when a thermometer is new .it is recommended to put
thermometer calibration on a cook's duties/sanitation list that must be initialed upon completion .
During a review of Job description: Cook (JD), [undated], the JD indicated, .Maintain kitchen and cooking
area in a safe, orderly, clean, and sanitary manner .follow .portion control guidelines .record food
temperatures for the meals .
During a review of JD Dietary Supervisor. [undated], the JD indicated, .Supervises all dietary functions and
personnel .inspects Dietary Department .ensures continued compliances with all federal, state, and local
regulations .
During a review of JD Registered Dietitian. [undated], the JD indicated, .Monitor food services operations to
ensure conformance to nutritional, safety, sanitation and quality standards, as well as state and federal
regulations .
5. During an observation on 7/23/24 at 11:55 a.m. of the facility's lunch tray line service, the CK did not
sanitize the thermometer prior to placing it into a container of broccoli.
During an interview on 7/23/24 at 1:15 p.m. with the CK, the CK stated she should have sanitized the food
thermometer before she placed it into the broccoli to prevent contamination of the broccoli.
During an interview on 7/23/24 at 2:27 p.m. with the CDM, the CDM stated, the CK should have sanitized
the food thermometer prior to placing it into the container of broccoli to prevent cross contamination.
During a concurrent interview and record review on 7/23/24 at 2:50 p.m. with the RD, the facility's policy
and procedure (P&P), titled, Food Preparation and Service dated 11/2022, was reviewed. The P&P
indicated, .Adhering to critical control points can reduce the risk of food contamination and thereby
minimize the risk of food borne illness .food preparation staff are to adhere to proper hygiene and sanitary
practices .food thermometers . are clean, sanitized, and calibrated .foods held in steam tables are
monitored throughout the meal service . the RD stated, the cook should have sanitized the thermometer
During a review of facility P&P titled, Thermometer and Calibration dated 2018, indicated, .Food
thermometers are to be used properly and calibrated to ensure accurate temperature reading
.thermometers are to be cleaned and sanitized after use .
During a review of Job description: Cook (JD), [undated], the JD indicated, .Maintain kitchen and cooking
area in a safe, orderly, clean, and sanitary manner .follow .portion control guidelines .Record food
temperatures for the meals .
During a review of JD Dietary Supervisor [undated], the JD indicated, .supervises all dietary functions and
personnel .Inspects Dietary Department .ensures continued compliances with all federal, state, and local
regulations .
During a review of JD Registered Dietitian. [undated], the JD indicated, .Monitor food services operations to
ensure conformance to nutritional, safety, sanitation and quality standards, as well as state and federal
regulations .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 37 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
6. During an observation on 7/23/24 at 11:56 a.m. of the facility's lunch tray line service, The CK did not
take the temperature of the soup prior to serving to residents.
During an interview on 7/23/24 at 1:16 p.m. with the CK, the CK stated she should have taken the
temperature of the soup prior to serving to the residents. Serving food not cooked to the proper
temperature could lead to food born illness.
During an interview on 7/23/24 at 2:26 p.m. with the CDM, the CDM stated, the cook should have taken the
temperature of the soup prior to serving to Residents. prevent food born illness from food being served at
incorrect temperatures.
During a concurrent interview and record review on 7/23/24 at 2:50 p.m. with the RD, the facility's P&P,
titled, Food Preparation and Service dated 11/2022, was reviewed. The P&P indicated .Adhering to critical
control points can reduce the risk of food contamination and thereby minimize the risk of food borne illness
.food preparation staff are to adhere to proper hygiene and sanitary practices .food thermometers . are
clean, sanitized, and calibrated .foods held in steam tables are monitored throughout the meal service . the
RD stated, the CK should have taken the temperature of the soup .
During a review of Job description: Cook (JD), [undated], the JD indicated, .Maintain kitchen and cooking
area in a safe, orderly, clean, and sanitary manner .follow .portion control guidelines .Record food
temperatures for the meals .
During a review of JD Dietary Supervisor. [undated], the JD indicated, .Supervises all dietary functions and
personnel .inspects Dietary Department .ensures continued compliances with all federal, state, and local
regulations .
During a review of JD Registered Dietitian [undated], the JD indicated, .Monitor food services operations to
ensure conformance to nutritional, safety, sanitation and quality standards, as well as state and federal
regulations .
7. During an observation on 7/23/24 at 11:55 a.m. of the facility's lunch tray line service, the cook stopped
serving food to open a drawer, retrieved a ladle and continued serving food while without changing gloves.
During an interview on 7/23/24 at 1:17 p.m. with the CK, the CK stated, she should have changed her
gloves prior to serving food during the lunch tray line, not changing gloves could have resulted in cross
contamination.
During an interview on 7/23/24 at 2:27 p.m. with the CDM, the CDM stated, the CK should have changed
her gloves prior to serving food during tray line to prevent cross contamination which could lead to food
borne illness.
During a concurrent interview and record review on 7/23/24 at 2:50 p.m. with the RD, the facility's policy
and procedure (P&P), title Food Preparation and Service dated 11/2022, was reviewed. The P&P indicated,
.Adhering to critical control points can reduce the risk of food contamination and thereby minimize the risk
of food borne illness .food preparation staff are to adhere to proper hygiene and sanitary practices .food
thermometers . are clean, sanitized, and calibrated .foods held in steam tables are monitored throughout
the meal service . the RD stated, the CK should have changed her gloves before returning to the tray line to
serve food .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 38 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
During a review of JD Cook [undated], the JD indicated, .Maintain kitchen and cooking area in a safe,
orderly, clean, and sanitary manner .follow .portion control guidelines .Record food temperatures for the
meals .
During a review of JD Dietary Supervisor [undated], the JD indicated, .supervises all dietary functions and
personnel .inspects Dietary Department .ensures continued compliances with all federal, state, and local
regulations .
During a review of JD Registered Dietitian. [undated], the JD indicated, .Monitor food services operations to
ensure conformance to nutritional, safety, sanitation and quality standards, as well as state and federal
regulations .
8. During an observation on 7/23/24 at 11:56 a.m. of the facility's lunch tray line service, the CK used the
medium scoop for small, medium, and large portions.
During an interview on 7/23/24 at 1:17 p.m. with the CK, the CK stated, she did not follow the menu when
she used the same size scoop for small, medium, and large portions.
During an interview on 7/23/24 at 2:27 p.m. with the CDM, the CDM stated, the CK should have followed
the menu and used the correct scoop for the small, medium, and large portions. CDM stated not following
the menu could cause weight loss, weight gain, and or improper nutrition to the residents.
During an interview on 7/23/24 at 2:50 p.m. with the RD, the RD stated, the CK should have used the scoop
size listed on the menu .
During a review of the Food Code U.S Food and Drug Administration § 483.60 42 CFR Ch., dated
1-1-19, indicated, .Menus must .be prepared in advance . be followed . be reviewed by the facility's dietitian
.
During a review of Job description: Cook (JD), [undated], the JD indicated, .Maintain kitchen and cooking
area in a safe, orderly, clean, and sanitary manner .follow .portion control guidelines .Record food
temperatures for the meals .
During a review of JD Dietary Supervisor. [undated], the JD indicated, .Supervises all dietary functions and
personnel .inspects Dietary Department .ensures continued compliances with all federal, state, and local
regulations .
During a review of JD Registered Dietitian. [undated], the JD indicated, .monitor food services operations to
ensure conformance to nutritional, safety, sanitation and quality standards, as well as state and federal
regulations .
9. During a concurrent observation and interview on 7/23/24 at 12:30 p.m. of the facility's lunch tray line
service, with DA 2, DA 2 walked through the kitchen without having a hair net, DA 2 stated, she knew she
was not to be in the kitchen without a hair net. DA 2 stated her hair could have gotten in the food and
contaminated it.
During a concurrent interview and record review on 7/23/24 at 2:50 p.m. with the RD, the facility's P&P,
titled, Food Preparation and Service dated 11/2022, was reviewed. The P&P indicated, .Adhering to critical
control points can reduce the risk of food contamination and thereby minimize the risk
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 39 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
of food borne illness .food preparation staff are to adhere to proper hygiene and sanitary practices .food
thermometers . are clean, sanitized, and calibrated .foods held in steam tables are monitored throughout
the meal service .Gloves are worn when handling food directly .changed between tasks .hair restraints (hair
net, hat, beard restraint, etc.) so, hair does not contact the food . The RD stated, the DA 2 should have had
a hair net so that hair did not contaminate the food.
Residents Affected - Many
During a review of DA 2's Verification of Job Competency Demonstration-Diet Aides (JC) dated 3/18/24, the
JC indicated DA 2 was competent on the use of hair coverings.
During a review of JD Dietary Supervisor. [undated], the JD indicated, .supervises all dietary functions and
personnel .inspects Dietary Department .ensures continued compliances with all federal, state, and local
regulations .
During a review of JD Registered Dietitian. [undated], the JD indicated, .Monitor food services operations to
ensure conformance to nutritional, safety, sanitation and quality standards, as well as state and federal
regulat
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 40 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to follow their policy and procedure
Food-Related Garbage and Refuse Disposal for one of three outside trash bins, when one of the trash bins
was uncovered, and a large amount of plastic and debris was noted on the ground behind the trash bin.
Residents Affected - Many
This failure had the potential to attracts animals, insects and pests which could lead to infestations,
unsanitary conditions, and the spread of disease.
Findings:
During an observation on 7/22/24 at 2:24 p.m. behind the facility in the trash bin storage area, a trash bin
was observed with the lid open and large amounts of thin clear plastic and other debris was noted behind
the trash bins along the fence.
During an interview on 7/23/24 at 2:30 p.m. with the Certified Dietary Manager (CDM), the CDM stated, the
trash bins should be closed at all times and there should not be trash on the ground or around the trash
bins. The CDM stated, the open trash bin and trash on the ground around the trash bins could attract rats
and bugs.
During an interview on 7/23/24 at 2:45 p.m. with the Registered Dietitian (RD), the RD stated, the trash bins
should always be closed, and there should never be trash on the ground to prevent an infestation of pests.
During an interview on 7/24/24 at 2:22 p.m. with the Environmental Director (ED), the ED stated, the lid of
the trash should not have been open and there should never be trash on the ground around the trash bins.
The ED stated trash around the trash bin can attract animals and insects which could cause infestation.
During an interview on 7/26/24 at 3:40 p.m. with the Administrator (ADM), the ADM stated there should be
no garbage or debris on the ground around the trash bins and the trash bins should be always covered to
discourage insects and animals from getting into the trash and bringing infection.
During a review of the facilities policy and procedure titled, Food Related Garbage and Refuse Disposal
dated 10/2017, indicated, .Food Related Garbage and Refuse Disposal indicated . 1. All food waste shall be
kept in containers .garbage and refuse containing food wastes will be stored in a manner that is
inaccessible to pests . outside dumpsters will be kept closed ad free of surrounding litter .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 41 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to maintain complete and accurately documented
records for one of 18 sampled residents (Resident 47) when, Resident 47's hearing aids were not
documented on her inventory sheet.
This failure resulted in Resident 47 not wearing her hearing aids and staff being unaware of where they
were located causing Resident 47 to think they went missing.
Findings:
During a review of Resident 47's admission Record (AR- a document which provides resident contact
details, a brief medical history level of functioning, preferences, and wishes), dated 12/20/23, the AR
indicated, Resident 4's admitting diagnoses included: encephalopathy (term for any brain disease that
alters brain function), muscle weakness, chronic obstructive pulmonary disease(a common lung disease
causing restricted airflow and breathing problems), and epilepsy (condition which causes recurrent
involuntary movements of the muscles).
During a review of Resident 47's Minimum Data Set (MDS- resident assessment tool which indicates
physical and cognitive (Mental) abilities), dated 6/21/24, the MDS indicated a BIMS (brief interview for
mental status- assessment used to determine the cognitive ability of a resident) score of 10 (0-7 severe
cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating
Resident 47 had moderate cognitive impairment.
During a concurrent observation and interview on 7/2/24 at 8:25 a.m. with Resident 47, in Resident 47's
room, Resident 47 was using a walker and had no hearing aids in place. Resident 47 stated she was hard
of hearing. Resident 47 stated her hearing aids went missing and she had difficulty hearing without them.
During a concurrent observation and interview on 7/24/24 at 8:42 a.m. with Certified Nursing Assistant
(CNA) 6 outside of Resident 47's room, Resident 47 was seen in her room without her hearing aids . CNA 6
stated Resident 47 was hard of hearing, and she needed hearing aids to properly hear. CNA 6 stated staff
members had to raise their voices when speaking with Resident 47 if she did not have hearing aids on.
CNA 6 stated she had seen Resident 47's hearing aids in the past and they should have been inventoried
so staff were aware she had them. CNA 6 stated CNAs were responsible for documenting inventory upon
admission. CNA 6 stated staff should inventory anytime they see new resident' belongings. CNA 6 stated
Resident 47's hearing aids should have been documented upon admission.
During a concurrent observation and interview on 7/24/24 at 8:50 a.m. with CNA 6 in Resident 47's room.
Resident 47's hearing aids were found in the drawer next to her bed. CNA 6 stated CNAs should have
documented Resident 47's hearing aids upon admission and they should have accurately been reflected in
her inventory sheet.
During a concurrent interview and record review on 7/24/24 at 2:00 p.m. with the social services director
(SSD), Resident 47's inventory sheet, dated 12/20/23 was reviewed. The inventory sheet indicated
Resident 47's hearing aids were not inventoried. The SSD stated hearing aids were considered high value
items and staff should have documented them on the inventory sheet. The SSD stated all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 42 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
resident belongings needed to be documented on the inventory sheet. The SSD stated it was important to
include hearing aids on the inventory sheet, so staff were aware of all the belongings Resident 47 had.
During an interview on 7/25/24 at 4:35 p.m. with CNA 1, CNA 1 stated CNAs were responsible for filling out
inventory sheets upon admission. CNA 1 stated all residents' belongings needed to be included on the
inventory sheet. CNA 1 stated if residents received new items during any time of their stay, those new items
should also be documented on the inventory sheet. CNA 1 stated it was important to inventory all resident
belongings, so residents had all their items with them during their stay and when they get discharged .
During an interview on 7/25/24 at 4:35 p.m. with Licensed vocational Nurse (LVN) 1, LVN 1 stated CNAs
were supposed to ensure the inventory sheet for Resident 47 was completed upon admission. LVN 1 stated
all inventory items residents came in with or acquired during their stay needed to be inventoried. LVN 1
stated it was important to inventory resident belongings, so residents have all their possessions during stay
and upon discharge.
During a concurrent interview and record review on 7/26/24 at 2:49 p.m. with the minimum data set
coordinator (MDSC), Resident 47's MDS, dated [DATE] was reviewed. The MDS indicated no hearing aids
were documented for Resident 47. The MDSC stated the MDS is documented at bedside and through a
review of resident records. The MDSC stated if she did not see Resident 47's hearing aids at bedside or if
they were not documented in her record the hearing aids would be missed during her documentation. The
MDSC stated Resident 47's hearing aids should have been included in her MDS in order to accurately
reflect the care provided.
During an interview on 7/26/24 at 3:33 p.m. with director of nursing (DON), the DON stated Resident 47's
hearing aids should have been inventoried. The DON stated it was important to have a completed inventory
sheet that included the hearing aids so Resident 47's items did not go missing.
During a review of the facility's job descriptions titled Certified Nursing Assistant, dated 2/19, indicated, .
Inventory and mark the resident's personal possessions as instructed .
During a review of the facility's policy and procedure (P&P) titled, Hearing Impaired Resident, Care of,
dated 2001, the P&P indicated, .staff will assist residents with care and maintaining hearing devices .5.
When interacting with the hearing impaired or deaf resident, staff will implement the following: a. Evaluate
the resident's preferred method of communication .
During a review of the facility's policy and procedure (P&P) titled, Personal Property, dated 8/22, the P&P
indicated, . 10. The resident's personal belongings and clothing are inventoried and documented upon
admission and updated as necessary .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 43 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to maintain an effective infection
prevention and control program when:
Residents Affected - Some
1. Licensed nurses did not maintain one of one medication rooms in a sanitary manner in accordance with
the standards referenced by the Centers for Disease Control and Prevention (CDC) and facility policy.
This failure resulted in the potential harm of cross contamination.
2. Powder was observed on the surface areas around four of four pill crushers and Licensed Vocational
Nurses (LVN's) did not use appropriate cleaning disinfectant as per manufacturer guidelines.
This failure resulted in the potential harm of cross contamination.
3. A certified nursing assistant (CNA) did not perform hand hygiene after handling a bag with feces.
This failure had the potential to cross contaminate (the process in which harmful germs transfer from one
surface to another) other surfaces and get residents sick.
4. LVN 5 did not remove her gloves or perform hand hygiene (a general term referring to any action of hand
cleansing) after obtaining a fingerstick (a method that involves the use of a lancet (needle) to draw a few
drops of blood from a fingertip) and giving insulin (medication to control blood sugar) to Resident 57.
This failure had the potential for cross contamination.
Findings:
1. During a concurrent observation and interview on 7/24/24 at 11:15 a.m. with LVN 1, in the medication
room, two spoons, dust, hair and two cockroaches were observed on the ground. Surveyor washed hands
at the sink in the medication room and no trash bin was located to discard the paper towel. LVN 1 validated
the dirty medication room and stated the medication room should be clean. LVN 1 stated there was no trash
bin to discard the paper towel.
During a concurrent interview and records review on 7/26/24 at 3:48 p.m. with the Director of Nursing
(DON), the facility policy titled Storage of Medications dated 11/2020 was reviewed. The policy indicated,
.The facility stores all drugs and biologicals in a safe, secure, and orderly manner .The nursing staff is
responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner
. The DON stated the medication room should be clean and that it was housekeeping and nurses
responsibility to keep the medication room clean.
During a review of the Centers for Disease Control and Prevention, titled Environmental Cleaning
Procedures, dated 3/2024, retrieved from
https://www.cdc.gov/hai/prevent/resource-limited/cleaning-procedures.html, the Environmental Cleaning
Procedures indicated .Departments or areas where medication is prepared (e.g., pharmacy or in clinical
areas) often service vulnerable patients in high-risk and critical care areas, in addition to other patient
populations. The staff who work in the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 44 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
medication preparation area might be responsible for cleaning and disinfecting it, instead of the
environmental cleaning staff. Table 13. Recommended Frequency and Process for Medication Preparation
Areas. Frequency: Before and after every use. Countertops and portable carts used to prepare or transport
medications. At least once every 24-hours: All high -touch surfaces (e.g., light switches, countertops,
handwashing skinks, cupboard doors) and floors. Scheduled basis (e.g., weekly, monthly): low-touch
surfaces, such as the tops of shelves, walls, vents .
2. During a concurrent observation and interview on 7/25/24 at 10:41 a.m. with LVN 3, in the facility hallway,
the pill crusher on medication cart number three was coated in white and orange colored powder-like
debris. LVN 3 stated the pill crusher should be clean and free of debris to prevent potential medication
mixture. LVN 3 stated he would use bleach disinfectant wipes to clean the pill crusher.
During a concurrent observation and interview on 7/25/24 at 10:45 a.m. with LVN 5, in the facility hallway,
the pill crusher on medication cart number four and number one was coated in white and orange colored
powder-like debris. LVN 5 stated the pill crusher should be clean and free of debris to prevent potential
medication mixture. LVN 5 stated she would use bleach disinfectant wipes to clean the pill crusher.
During a concurrent observation and interview on 7/25/24 at 11:09 a.m. with LVN 4, in the facility hallway,
the pill crusher on medication cart number two was coated in white and orange colored powder-like debris.
LVN 4 stated the pill crusher should be clean and free of debris to prevent potential medication mixture.
LVN 4 stated she would use bleach disinfectant wipes to clean the pill crusher and did not clean the ledge
of pill crusher.
During a concurrent interview and records review on 7/26/24 at 3:48 p.m. with the DON, the Instruction for
Using (IFU) [Brand Name] pill crusher titled Cleaning and Maintenance Instructions undated was reviewed.
The IFU indicated, .Made entirely of non-rusting materials. When dirty it may be cleaned with soap and
water and a damp cloth. Do not use bleach . The DON stated the pill crusher should be clean and bleach
should not be used to clean the pill crusher.
3. During an observation on 7/23/24 at 10:39 a.m. CNA 2 did not perform hand hygiene after transporting a
bag of feces down the hall and disposing of it.
During an interview on 7/23/24 at 12:38 p.m. with the Infection Preventionist (IP), the IP stated hand
hygiene should have been done anytime staff members interacted with a resident or handled bodily fluids.
The IP stated hand hygiene was important in order to not spread infections or contaminate surfaces.
During an interview on 7/25/24 at 4:22 p.m. with CNA 1, CNA 1 stated hand hygiene was supposed to be
done before and after handling feces. CNA 1 stated it was important to perform hand hygiene to prevent
cross contamination.
During an interview on 7/26/24 at 3:33 p.m. with the DON, the DON stated hand hygiene should have been
performed by staff before handling resident waste and after they disposed of it. The DON stated it was
important to perform hand hygiene in order to prevent infections from spreading.
During a review of the facility's P&P titled, Handwashing/Hand Hygiene, dated 10/23, indicated, .This facility
considers hand hygiene the primary means to prevent the spread if healthcare-associated
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 45 of 46
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/26/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
infections . Administrative Practices to Promote Hand Hygiene . 2. All personnel are expected to adhere to
hand hygiene policies and practices to help prevent the spread of infections to other personnel, residents,
and infections . 3. Hand hygiene products and supplies (sinks, soap, towels, alcohol-based hand rub, etc.)
are readily accessible and convenient for staff use to encourage compliance with hand hygiene policies.
Alcohol-based hand-rub (ABHR) dispensers are placed in areas of high visibility and consistent with
workflow throughout the facility . Indications for Hand Hygiene 1. Hand Hygiene is indicated: . c. after
contact with blood, body fluids, or contaminated surfaces .
4. During an observation on 7/24/25 at 11:48 a.m. in Unit 4 with (LVN) 5, LVN 5 checked Resident 57's
fingerstick. LVN 5 returned to the medication cart (movable piece of equipment used in healthcare facilities
to store, transport, and dispense mediation) with her gloves on LVN 5 opened the medication cart with her
gloves and obtained Resident 57 's insulin medication (used to lower blood sugar). LVN 5 did not take off
her gloves and did not perform hand hygiene.
During an observation on 7/24/25 at 11:50 a.m., in Unit 4 with LVN 5, LVN 5 administered insulin to
Resident 57 and returned to the medication cart. LVN 5 removed her gloves and no hand hygiene was
performed.
During an interview on 7/24/25 at 11:55 a.m. in Unit 4 with LVN 5, LVN 5 stated, It was important to take
gloves off and perform hand hygiene to prevent infection and cross contamination.
During an interview on 7/26/24 at 3:49 p.m., with the DON, the DON stated, all staff should perform hand
hygiene before and after resident care. The DON stated all staff should perform hand hygiene after
removing gloves. The DON stated, LVN 5 should have removed her gloves and performed hand hygiene
before touching the medication cart. The DON stated hand hygiene was important to prevent the spread of
infections and cross contamination.
During a review of the facility's policy and procedure (P&P) titled, Handwashing/Hand Hygiene, dated 2001,
the P&P indicated, .The facility considers hand hygiene the primary means to prevent the spread of
healthcare associated infections .Indications for hand hygiene .C. after contact with blood, body fluids or
contaminated surfaces .G. immediately after glove removal .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 46 of 46