F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to follow professional standards of quality for one
of three sampled residents (Resident 1) when Resident 1 was admitted to the facility on [DATE] and was
re-admitted on [DATE] and 10/28/24 and no inventory of personal belongings was completed, and the
facility did not follow their policy and procedure (P&P) titled Personal Property.
Residents Affected - Few
These failures resulted in Resident 1's personal belongings not being inventoried and the risk for Residents
1's wallet, checkbook and bankcard getting lost.
Findings:
During a concurrent observation and interview on 11/5/24 at 12:47 p.m. in Resident 1's room, Resident 1
was lying down in bed awake. Resident 1 stated, he was admitted to the facility about three months ago.
Resident 1 stated, when he was admitted , he came to the facility with his checkbook, wallet and bank card.
Resident 1 stated, he believed his checkbook, wallet and bankcard was in his bedside cabinet.
During a review of Resident 1's Face Sheet (FS-include the patient's name, address, date of birth ,
insurance information, and emergency contact information.) dated 11/6/24, the FS indicated, Resident 1
was initially admitted to the facility on [DATE] with primary diagnosis of Polyneuropathy (several nerves that
malfunction at the same time) and Muscle Weakness. Resident 1's FS indicated he was his own
Responsible Party (RP- the person in charge of and responsible for making decisions).
During a review of Resident 1's Minimum Data Set [MDS- a resident assessment tool used to identify
cognitive (mental processes) and physical functional level assessment], dated 11/1/24, the MDS section C
indicated, Resident 1 had a BIMS (Brief Interview for Mental Status) score of 15 (a score of 0-7 suggests
severe cognitive impairment, 8-12 suggests moderately impaired, 13-15 suggests cognitively intact) which
indicated Resident 1 was cognitively intact.
During an interview on 11/5/24 at 12:51 p.m. with Certified Nursing Assistant (CNA) 2, CNA 2 stated, the
process at the facility was when residents were admitted to the facility, the CNA took inventory of the
belongings on paper and gave the belongings and the paper to the Licensed Vocational Nurse (LVN).
During a concurrent interview and record review on 11/5/24 at 1:10 p.m. with Medical Records (MR),
Resident 1 Electronic Medical Record (EMR) was reviewed. The EMR indicated, Resident 1 was admitted
to the facility on [DATE], and was re-admitted to the facility on [DATE] and on 10/28/24. MR stated, Resident
1 was admitted to the facility on [DATE]. MR stated, there was no inventory list completed
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056225
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
for Resident 1 when he was admitted on [DATE]. MR stated, there was no inventory list in the EMR for the
re-admissions on 10/4/24 and 10/28/24. MR stated, Resident 1 should have had an inventory list completed
for each admission. MR stated, the CNA was responsible for filling out the inventory paper form, and the
LVN was responsible to input the items from the inventory form into the computer and get a signature of the
resident or the Residents RP.
Residents Affected - Few
During a concurrent observation and interview on 11/5/24 at 1:21 p.m. with CNA 1 in Resident 1's room,
CNA 1 went through Resident 1's bedside cabinet and was unable to find his wallet, checkbook or bank
card. CNA 1 went through Resident 1's pants and jackets that were hung up in the closet and went through
Resident 1's closet drawers and was unable to find his check book, wallet or bank card. CNA 1 looked
through two pink bags, one white bag and one [retail store] bag that were stored in the closet and was
unable to find Resident 1's check book, wallet or bank card. CNA 1 stated, she was not able to find
Resident 1's wallet, check book or bank card in his belongings.
During an interview on 11/5/24 at 1:48 p.m. with the Social Services Director (SSD), the SSD stated, an
outside agency social worker filed a grievance that Resident 1's wallet and check book were missing. The
SSD stated, she checked Resident 1's inventory list and did not find the wallet and check book on the
inventory list. The SSD stated, Resident 1's wallet, checkbook and bankcard were found in the back of the
dining room. The SSD stated, she did not know how Resident 1's items ended up in the dining room. The
SSD stated, the CNA and the LVN admitting the resident were responsible for inventorying the resident's
belongings. The SSD stated, the LVN was responsible for entering the resident's inventory into the
residents EMR. The SSD stated, it was important for resident's belongings to be inventoried to ensure
personal items and reimbursement to a resident if something went missing.
During an interview on 11/5/24 at 2:54 p.m. with the LVN, the LVN stated, when a resident was admitted to
the facility, the CNA or the LVN would make a list of the resident's inventory on paper. LVN stated, it was the
LVN's responsibility to enter the inventory into the EMR and make a copy for medical records. LVN stated, if
the CNA made the list of items, the LVN had to verify everything on the list was physically present. The LVN
stated, the resident or their RP needed to sign the inventory form. The LVN stated when a resident was
admitted they had to have an inventory list completed. The LVN stated, if a resident came in with no
belongings, they would still had to do an inventory list and document there was no belongings. The LVN
stated, it was important to complete an inventory list in case something went missing.
During an interview on 11/7/24 at 2:03 p.m. with the Director of Nursing (DON), the DON stated, it was her
expectation that an inventory list be completed when a resident was admitted and re-admitted to the facility.
The DON stated the process of completing the inventory was that the LVN or CNA would fill out the
inventory form and the nurse would enter it into the EMR. The DON stated, Resident 1 was admitted to the
facility on [DATE] and re-admitted to the facility on [DATE] and 10/28/24. The DON stated, she was unable
to find documentation that an inventory list had been completed on 7/12/24, 10/4/24 or 10/28/24 in the
EMR or in Resident 1's hard chart (physical medical record). The DON stated, it was important for
resident's belongings to be inventoried when they were admitted to ensure their personal belongings were
tracked. The DON stated, when inventories were not completed on admission there was a potential for
resident's personal belongings to get lost. The DON stated, the facility's P&P for Personal Property required
for an inventory to be completed upon admission. The DON stated, the P&P for Personal Property was not
followed.
During a review of RESIDENT GRIEVANCE FORM, dated 10/14/2024, the RESIDENT GRIEANCE FORM
indicated, . [Resident 1] . DESCRIBE THE NATURE OF THE GRIEVANCE: Patient lost items wallet /
checkbook Last
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
seen in 8/02/24 per email on 10/14/24 . INVESTIGATION: FINDINGS: . looked for items [at] bedside no
findings writer added to communications to be on the look out for items . 10/18/2024 writer put on
communications again . 10/21/2024 staff member [initials] looked through all Patient belongings no tracings
of items . 10/22/24 Items Found [and] Placed in Social [services] Safe .
During a review of the facility's (P&P) titled, Personal Property dated 2001, the P&P indicated, . Residents
are permitted to retain and use personal possessions, including furniture and clothing, as space permits .
The resident's personal belongings and clothing are inventoried and documented upon admission and
updated as necessary .
During a review of Job Description LVN dated 2/2024, the Job Description LVN indicated, . Essential Duties
. Charting and Documentation . Complete and file required recordkeeping forms/charts upon the resident's
admission, transfer, and/or discharge .
During a review of Resident 1's Clinical Census (CC) dated, 11/5/24, the CC indicated, Resident 1 was
admitted [DATE], discharged on 10/3/24, readmitted on [DATE], discharged on 10/21/24 and re-admitted on
[DATE].
During a review of professional reference from
https://canhr.org/nursing-home-admission-agreements/#:~:text=Personal%20Possessions,current%20and%20save%20a%
NURSING HOME admission AGREEMENTS dated, 9/4/2024, indicated, . When you are admitted to a
nursing home, you will be asked to sign an admission agreement that explains your rights and
responsibilities and those of the nursing home . Signing Other Documents at admission . Personal
Possessions . At admission, the nursing home must establish a personal property inventory and give you or
your representative a copy. (California Health & Safety Code §1289.4) .
During a review of professional reference from
https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-G/part-483 titled REQUIREMENTS FOR
STATES AND LONG TERM CARE FACILITIES dated 11/4/24, indicated, . Resident Rights . Safe
environment. The resident has a right to a safe, clean, comfortable and homelike environment, including but
not limited to receiving treatment and supports for daily living safely. The facility must provide . A safe,
clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings .
The facility shall exercise reasonable care for the protection of the resident's property from loss or theft .
Admission, transfer, and discharge rights . Admissions policy . The facility must establish and implement an
admissions policy .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 3 of 3