F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure services were provided that met professional
standards of quality for one of four sampled Residents (Resident 1), when Licensed Nurses did not
document Resident 1 's change of condition for an episode of hypoglycemia (low blood sugar) on 12/16/24
in accordance with facility's policy and procedure on nursing documentation and change of condition.
Residents Affected - Few
This failure resulted in an incomplete documentation and assessment for Resident 1 and had the potential
for delay in care.
Findings:
During a review of Resident 1's admission Record (AR- a summary of information regarding a resident
which includes patient identification, past medical history, insurance status, care providers, family contact
information and other pertinent information), the AR indicated, Resident 1 was admitted to the facility on
[DATE] with diagnosis for type 2 diabetes mellitus (condition when the body doesn ' t use insulin properly,
resulting in high blood sugar).
During a review of Resident 1's Minimum Data Set [MDS a resident assessment tool used to identify
cognitive (mental processes) and physical functional level assessment] dated 12/30/24, the MDS indicated,
Resident 1's Brief Interview for Mental Status (BIMS- screening tool used to assess resident cognitive level)
score was 15 out of 15 (0 - 7 indicated severe cognitive impairment [memory loss, poor decision making
skills] 8 12 moderate cognitive impairment, (13 -15) cognitively intact) which indicated Resident 1 was
cognitively intact.
During a record review of Resident 1 ' s, Progress Note (PN), dated 12/16/24, the PN indicated, . Staff
reported resident to be sweating and clothes were changed twice within the last 30 minutes of this shift.
When writer entered the room resident was found awake but not verbally responsive . fasting blood sugar
noted 51 .
During a concurrent interview and record review on 1/8/25 at 11:40 a.m. with Registered Nurse (RN) 1,
Resident 1 ' s electronic medical record (EMR) was reviewed. The EMR indicated there was no change of
condition assessment completed for Resident 1 on 12/16/24. RN 1 stated there should have been a change
of condition assessment completed for Resident 1 on 12/16/24 when Resident 1 was sent to the acute care
hospital. RN 1 stated it was the facility ' s process to complete a change of condition assessment when
there was a change in Residents health status. RN 1 stated it was important to complete a change of
condition assessment because it was a form of communication used to document change of residents '
condition for other staff members and physicians.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056225
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 1/8/25 at 12:21 p.m. with the director of nursing (DON), the DON stated it was the
facility 's expectation that a change of condition assessment be completed when there was a change in
resident health status. The DON stated completing the change of condition assessment was an important
form of communication between staff and initiated an appropriate response for Resident 1.
During a telephone interview on 1/8/25 at 4:16 p.m. with Licensed vocational nurse (LVN) 1, LVN 1 stated
on 12/16/24, Resident 1 experienced a change in condition when his blood sugar was documented at 51.
LVN 1 stated the expectation was to complete a change of condition assessment when there was a change
in residents ' health status. LVN 1 stated the purpose for completing a change of condition assessment was
to effectively communicate the change of condition and interventions completed to other staff.
During a review of the facility 's policy and procedure (P&P) titled, Change in a Resident ' s Condition or
Status dated 2/2021, the P&P indicated, . A significant change of condition is a major decline or
improvement in the residents status that will normally not solve itself without intervention by staff . the nurse
will record in the resident ' s medical record information relative to changes in the resident ' s
medical/mental condition or status. If a significant change in the residents physical or mental condition
occurs, a comprehensive assessment of the resident ' s condition will be conducted .
During a review of the facility ' s P&P titled, Charting and Documentation, dated 2001 , the P&P indicated, .
All services provide to the resident, progress towards the care plan goals, or any changes in the resident ' s
medical, physical, functional or psychosocial condition, shall be documented in the resident ' s medical
record . the following information is to be documented in the resident medical record . treatments or
services performed, changes in resident ' s condition, events, incidents or accidents involving the resident .
documentation in the medical record will be objective, complete and accurate . documentation of
procedures and treatments will include care specific details, including . the assessment data and or/any
unusual findings obtained .
During a professional reference review titled, Lippincott Manual of Nursing Practice 11th Edition dated
2020, pages 15 indicated, . Standards of Practice . General Principles . These standards describe what
nursing is, what nurses do, and the responsibilities for which nurses are accountable . A deviation from the
protocol should be documented in the patient ' s chart with clear, concise statements of the nurse ' s
decisions, actions, and reasons for the care provided, including any apparent deviation. This should be
done at the time the care is rendered because passage of time may lead to a less than accurate
recollection of the specific events . Common Departures from the Standards of Nursing Care . Legal claims
most commonly made against professional nurses include the following departures from appropriate care:
.follow physician orders, follow appropriate nursing measures, communicate information about the patient .
document appropriate information in the medical record . and follow physician ' s orders that should have
been questioned or not followed . Common Legal Claims for Departure from Standards of Care . Failure to
implement a physician ' s . order properly .
Based on interview and record review the facility failed to ensure services were provided that met
professional standards of quality for one of four sampled Residents (Resident 1), when Licensed Nurses
did not document Resident 1 's change of condition for an episode of hypoglycemia (low blood sugar) on
12/16/24 in accordance with facility's policy and procedure on nursing documentation and change of
condition.
This failure resulted in an incomplete documentation and assessment for Resident 1 and had the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
potential for delay in care.
Level of Harm - Minimal harm
or potential for actual harm
Findings:
Residents Affected - Few
During a review of Resident 1's admission Record (AR- a summary of information regarding a resident
which includes patient identification, past medical history, insurance status, care providers, family contact
information and other pertinent information), the AR indicated, Resident 1 was admitted to the facility on
[DATE] with diagnosis for type 2 diabetes mellitus (condition when the body doesn ' t use insulin properly,
resulting in high blood sugar).
During a review of Resident 1's Minimum Data Set [MDS a resident assessment tool used to identify
cognitive (mental processes) and physical functional level assessment] dated 12/30/24, the MDS indicated,
Resident 1's Brief Interview for Mental Status (BIMS- screening tool used to assess resident cognitive level)
score was 15 out of 15 (0 - 7 indicated severe cognitive impairment [memory loss, poor decision making
skills] 8 12 moderate cognitive impairment, (13 -15) cognitively intact) which indicated Resident 1 was
cognitively intact.
During a record review of Resident 1 ' s, Progress Note (PN), dated 12/16/24, the PN indicated, . Staff
reported resident to be sweating and clothes were changed twice within the last 30 minutes of this shift.
When writer entered the room resident was found awake but not verbally responsive . fasting blood sugar
noted 51 .
During a concurrent interview and record review on 1/8/25 at 11:40 a.m. with Registered Nurse (RN) 1,
Resident 1 ' s electronic medical record (EMR) was reviewed. The EMR indicated there was no change of
condition assessment completed for Resident 1 on 12/16/24. RN 1 stated there should have been a change
of condition assessment completed for Resident 1 on 12/16/24 when Resident 1 was sent to the acute care
hospital. RN 1 stated it was the facility ' s process to complete a change of condition assessment when
there was a change in Residents health status. RN 1 stated it was important to complete a change of
condition assessment because it was a form of communication used to document change of residents '
condition for other staff members and physicians.
During an interview on 1/8/25 at 12:21 p.m. with the director of nursing (DON), the DON stated it was the
facility 's expectation that a change of condition assessment be completed when there was a change in
resident health status. The DON stated completing the change of condition assessment was an important
form of communication between staff and initiated an appropriate response for Resident 1.
During a telephone interview on 1/8/25 at 4:16 p.m. with Licensed vocational nurse (LVN) 1, LVN 1 stated
on 12/16/24, Resident 1 experienced a change in condition when his blood sugar was documented at 51.
LVN 1 stated the expectation was to complete a change of condition assessment when there was a change
in residents ' health status. LVN 1 stated the purpose for completing a change of condition assessment was
to effectively communicate the change of condition and interventions completed to other staff.
During a review of the facility 's policy and procedure (P&P) titled, Change in a Resident ' s Condition or
Status dated 2/2021, the P&P indicated, . A significant change of condition is a major decline or
improvement in the residents status that will normally not solve itself without intervention by staff . the nurse
will record in the resident ' s medical record information relative to changes in the resident ' s
medical/mental condition or status. If a significant change in the residents physical or mental condition
occurs, a comprehensive assessment of the resident ' s condition will be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
conducted .
Level of Harm - Minimal harm
or potential for actual harm
During a review of the facility ' s P&P titled, Charting and Documentation, dated 2001 , the P&P indicated, .
All services provide to the resident, progress towards the care plan goals, or any changes in the resident ' s
medical, physical, functional or psychosocial condition, shall be documented in the resident ' s medical
record . the following information is to be documented in the resident medical record . treatments or
services performed, changes in resident ' s condition, events, incidents or accidents involving the resident .
documentation in the medical record will be objective, complete and accurate . documentation of
procedures and treatments will include care specific details, including . the assessment data and or/any
unusual findings obtained .
Residents Affected - Few
During a professional reference review titled, Lippincott Manual of Nursing Practice 11th Edition dated
2020, pages 15 indicated, . Standards of Practice . General Principles . These standards describe what
nursing is, what nurses do, and the responsibilities for which nurses are accountable . A deviation from the
protocol should be documented in the patient ' s chart with clear, concise statements of the nurse ' s
decisions, actions, and reasons for the care provided, including any apparent deviation. This should be
done at the time the care is rendered because passage of time may lead to a less than accurate
recollection of the specific events . Common Departures from the Standards of Nursing Care . Legal claims
most commonly made against professional nurses include the following departures from appropriate care:
.follow physician orders, follow appropriate nursing measures, communicate information about the patient .
document appropriate information in the medical record . and follow physician ' s orders that should have
been questioned or not followed . Common Legal Claims for Departure from Standards of Care . Failure to
implement a physician ' s . order properly .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056225
If continuation sheet
Page 4 of 4