F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to follow professional standards of
practice for food service safety and sanitary conditions, for one of one ice machine, when the facility did not
implement Manufacturer's Limited 3 Year Parts And Labor Warranty (MW) and Air- and Water-Cooled User
Manual Cleaning, Sanitation and Maintenance (AWM) and the exterior of the ice machine had white, black
and green substance. This failure had the potential for the growth of microorganisms which could increase
the risk of foodborne illness for all the residents at the facility.Findings:During a concurrent observation and
interview with the Certified Dietary Manager (CDM) on 11/19/2025 at 11:20 a.m. in the kitchen, the ice
machine was noted to have some white, black and green substance on the exterior side of the ice machine.
The CDM confirmed the presence of the white and green substance on the ice machine. The CDM stated
the white substance was calcium buildup. The CDM stated she was unable to confirm what the green
substance was. The CDM stated the Maintenance Director (MTD) would be able to explain in more detail
what the green substance was.During a concurrent observation and interview with the MTD and CDM on
11/19/2025 at 11:28 a.m. in the kitchen, the ice machine was observed to have some white, black and
green substance on the exterior side of the ice machine. The MTD confirmed the presence of the
substances. The surveyor wiped the green substance on the side of the ice machine with a clean white
paper towel, and a brownish green substance was seen on the paper towel. The MTD ran his finger along
the side of the ice machine that had the black substance and had a small quantity of the substance on his
finger. The MTD acknowledged the substances and stated it was almost time for his monthly cleaning. The
MTD stated the black substance was condensation from the ice machine. The MTD stated the green
substance was buildup of water. The MTD stated his main objective was to clean the inside of the machine.
The MTD stated he cleaned the inside of the ice machine but did not clean the outside of the ice machine.
The CDM stated the front of the machine was the area that was cleaned by the dietary staff. The CDM
stated dietary staff always wiped down the front panel/dispensing area only. The CDM stated she thought
maintenance did monthly cleaning and they cleaned the whole machine.During an interview with the
Dietary Aide (DTA) 1 on 11/19/2025 at 11:40 a.m. in the CDM's office, DTA 1 stated the dietary staff
cleaned the front of ice machine every day. DTA 1 stated it was the responsibility of maintenance
department to clean the ice machine.During an interview with DTA 2 on 11/19/2025 at 11:54 a.m. in the
CDM's office, DTA 2 stated he was unsure how often the ice machine was cleaned. DTA 2 stated a
maintenance staff was responsible for cleaning the kitchen floor but was not sure if the maintenance staff
was responsible for cleaning the ice machine. DTA 2 stated dietary staff did not know where the cleaning
log was because they did not have access to that document.During an interview with DTA 3 on 11/19/2025
at 12:18 p.m. in the CDM's office, DTA 3 stated cleaning the ice machine was a daily responsibility assigned
to the aides. DTA3 stated dietary staff were unaware of where the cleaning log was. During an interview
with the CDM on 11/19/2025 at 12:40 p.m. in the CDM's
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
056225
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056225
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Orchard Post Acute
4840 E.Tulare Avenue
Fresno, CA 93727
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
office, the CDM stated cleaning the ice machine was a daily responsibility assigned to the aides. The CDM
stated she did not realize the dietary staff needed to clean the sides and underneath areas more
thoroughly. The CDM stated she did not notice the rust and water buildup on the ice machine. The CDM
stated dietary staff, and maintenance should work together to ensure there was no buildup on the ice
machine. The CDM stated the ice from the ice machine was served to residents. The CDM stated the
expectation from dietary staff was that daily attention was needed for exterior surfaces. The CDM stated
cross contamination could occur and residents could get sick. The CDM stated it was important that both
the outside and inside of the machine be cleaned regularly.During a concurrent interview and record review
with the Administrator (ADM) and the Director of Nursing (DON) on 11/19/2025 at 5:05 p.m. in the DON's
office, the pictures of the ice machine showing white, black and green substances on the exterior side of
the ice machine, the picture of the clean white paper towel showing a brownish green substance and the
picture of the MTD's finger with a small quantity of black substance from running his finger along the side of
the ice machine were reviewed. The ADM and DON confirmed the presence of the substances. The DON
and the ADM stated they were unaware of the substances on the ice machine. The ADM stated the
substance looked like a collection of dirt. The DON stated the outside of the ice machine would not create a
concern for her, for the residents or for the ice to get cross contaminated. The DON stated that staff were
expected to keep the ice machine clean both inside and outside. The DON stated that cleaning the ice
machine was important for maintaining infection control practices and environmental cleanliness, as well as
for reducing the potential for bacterial growth, illness, or other health risk. The DON stated a clean
environment promotes good health. The DON stated that the facility would initiate plans to add ice machine
cleanliness monitoring to the facility's quality assurance and performance improvement (QAPI) programA
review of the facility document titled, Job description: Dietary Supervisor (DS), dated 9/2016, the DS
indicated, General Purpose. The Dietary Supervisor will . maintain area and equipment in sanitary
condition. Essential Duties .Maintain kitchen and food storage area in a safe, orderly, clean and sanitary
manner.During a review of the facility's document titled, MW, undated, the MW indicated, {Named} Ice
Systems, . User Responsibility: The product must be installed, cleaned and maintained as described in the
Manual furnished with the product.It is the User's responsibility to keep the ice machine and ice storage bin
in a sanitary condition. Without human intervention, sanitation will not be maintained.During a review of the
facility's document titled, AWM, 10/2016, the AWM indicated, .Exterior Panels-The front, top and side
panels are durable stainless steel. Fingerprints, dust and grease will require cleaning .During the review of
the 2022 Food and Drug Administration (FDA) Food Code, Section 4-601.11 Equipment, Food-Contact
Surfaces, Nonfood-Contact Surfaces, and Utensils, indicated, .C. Nonfood-contact surfaces of equipment
shall be kept free of an accumulation of dust, dirt, food residue and other debris .
Event ID:
Facility ID:
056225
If continuation sheet
Page 2 of 2