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Inspection visit

Inspection

PALM SPRINGS HEALTHCARE & REHABILITATION CENTERCMS #0562291 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to document ventilator alarm checks every 4 hours, on the ventilator flow sheets, as specified in the facility ' s policy and procedure, Mechanical Ventilation, for 3 out of 3 residents. Residents Affected - Some This failure could have resulted in facility staff to be unaware of a ventilated resident ' s respiratory decline or faulty ventilator setting. Findings: On [DATE], at 12:00 p.m., an unannounced visit was made to the facility for a Quality-of-Care issue. 1) A review of Resident 1 ' s SBAR (Situation, Backround, Assessment, Recommendations), dated, [DATE], at 11:34, by RN 1, stated, . LN (Licensed Nurse) reported to RN (Registered Nurse) that (Resident 1) is unresponsive. Upon assessment, (Resident 1) was unresponsive, blue color, no pulse. Code blue called and CPR (Cardio-Pulmonary Resuscitation, life saving measures) was initiated and called 911 . Review of Resident1 ' s face sheet, indicated, resident was admitted to the facility on [DATE], with a diagnosis of Acute and chronic respiratory failure with hypoxia (Impairment of oxygen exchange between the lungs and blood, causing a decreased amount of oxygen in the blood); Tracheostomy (An opening made in the wind pipe to help air and oxygen reach the lungs); Dependance on respirator [Ventilator] (A machine that can be connected to a tracheostomy to move air in and out of the lungs). Further review of Resident1 ' s medical records indicated, resident could not breath independently, and required the constant assistance of a ventilator machine, connected to his tracheostomy, to breath. On [DATE], at 1:36 p.m., an interview was conducted with RN 1. RN 1 stated, She was giving report to the oncoming nurse at nursing station; rounds were being done by additional staff, and a staff called from (Resident 1 ' s) room that the resident was unreponsive. RN1 was in the nursing station just across from (Resident 1 ' s) room, and she did not remember a ventilator alarm going off at the time of being notified resident was unresponsive. RN1 further stated, the ventilator alarms are Really loud, and they alarm at the nurse ' s station, light up above the resident ' s room, and shows what room the ventilator is alarming down the hall on the screen. On [DATE], at 5:12 p.m., an interview was conducted with RN2, who stated, she was Just coming on to (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 056229 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056229 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Palm Springs Healthcare & Rehabilitation Center 277 S Sunrise Way Palm Springs, CA 92262 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some shift, during report, she heard RN1. RN1 stated (Resident1) was unresponsive and called for help, RN2 Called the code blue, (A medical emergency, where a resident requires immediate medical attention, most often the results of a respiratory or heart heart failure) went into (Resident1 ' s) room, she observed RT1 (Respiratory Therapist) Started CPR. RN2 further stated, she was across the hall from Resident1 ' s room, when the Code Blue was called, and Didn ' t hear the ventilator alarm go off, stating, No ventillator Alarms were going off. On [DATE], at 3:10 p.m., an interview was conducted with Respiratory Therapist (RT1), who stated, Resident1 was on full ventilator support (Requires the ventilator to breath). Nursing staff found (Resident1) unresponsive and called a code blue, and RT responded to the code. I was down the hall. The ventilator was not alarming on the monitor or in the room. RT1 Helped with CPR by doing compressions, until (First responders) showed up. RT1 further stated, At the beginning of the RT ' s shifts they do a vent check which includes checking the setting on the alarms, this check is done every 6 hours, and documented in the resident ' s progress notes (Medical records). On [DATE], at 12:55 p.m., an interview was conducted with the facilities Lead RT (LRT). The LRT stated, The (ventilator) alarm link is attatched to the side of the ventilator. I do a check (on ventilator alarms) every Monday for corporate, making sure everthing is plugged in, working properly, etc. Every RT comes on shift and checks their (Resident ' s ventilator) alarms by (visually) checking the parameters of the alarm, then (RT) begins their tracheostomy care, and when the resident is suctioned, the alarm will go off. The alarms are very loud. Ventilator alarm checks are done at the beginnning of shift and every 4 hours. (Alarm check documentation) is on Matrix under progress notes, and pop-ups (Flow sheets). A review of the facility ' s Policy & Procedure, titled, Mechanical Ventilation, undated, reference, RC2 0528.00, indicated, .Producedure . 3. The ventilator flowsheet will be maintained every four hours . 10. Check the ventilator alarms to be sure they are poroperly set before leaving the room and with every vent (ventilator) check (every four hours) . Documentation: On Ventilator Flow Sheet: Record ventilator checks, minimally every four hours . Review of Resident1 ' s RT progress notes, dated [DATE], (The date of the code blue) at 3:51 a.m., indicated, . Received patient . (Ventilator) alarms connected and audible . Review of Resident 1 ' s, Ventilator Flow Sheet, titled, Respiratory Therapy Minutes, dated [DATE], at 2:41 p.m., indicated, no documented ventilation alarm checks, every 4 hours. 2) On [DATE], at 1:45 p.m., an observation of Sub-Acute Unit, and ventilator alarms was conducted with SAC. Observed nursing staff monitoring ventilated residents from their bedside, visually checking their ventilator settings, and assisting residents with tracheostomy care. A ventillator was observed alarming in Resident 2s room. The Alarm was loud, a light lite up above resident ' s doorway, and Resident 2 ' s room number (3) was observed on a screen down in the hallway. SAC responded to the alarm immediately by suctioning resident (Clearing the airway of secretions or mucus), ventilator alarm continued to alert during suctioning, and reset by SAC, after care was performed. A review of Resident 2 ' s clinical records, face sheet was conducted, and indicated, Resident 2 was admitted to the facility on [DATE], with a diagnosis of Acute and chronic respiratory failure; Tracheostomy; On a Ventilator. Review of Resident 2 ' s RT progress notes, dated [DATE], indicated, . Patient received . Vent (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056229 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 056229 B. Wing A. Building (X3) DATE SURVEY COMPLETED 11/08/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Palm Springs Healthcare & Rehabilitation Center 277 S Sunrise Way Palm Springs, CA 92262 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684 alarms are connected and audible . Level of Harm - Minimal harm or potential for actual harm A review of Resident 2 ' s, ventilator flow sheet, titled, Respiratory Therapy Minutes, dated, [DATE], at 2:52, indicated, no documented ventilator alarm checks, every 4 hours, on the ventilator flow sheet. Residents Affected - Some A review of the facility ' s Policy & Procedure, titled, Mechanical Ventilation, undated, reference, RC2 0528.00, indicated, .Producedure . 3. The ventilator flowsheet will be maintained every four hours . 10. Check the ventilator alarms to be sure they are poroperly set before leaving the room and with every vent (ventilator) check (every four hours) . Documentation: On Ventilator Flow Sheet: Record ventilator checks, minimally every four hours . 3) On [DATE], at 2:25 p.m., an observation of Resident 3 conducted, which indicated, resident sleeping in bed, with a ventilator connected to his tracheostomy, resident ' s chest observed rising and falling with ventilator assistance. A review of Resident 3 ' s clinical records, face sheet was conduceted, and indicated, Resident 3 was admitted to the facility on [DATE], with a diagnosis of Acute respiratory failure; Dependance on ventilator. Review of Resident 3 ' s RT progress notes, dated, [DATE], at 2:31 a.m., indicated, Patient received . (Plus)5 alarms on and audible . A review of Resident 3 ' s, ventilator flow sheet, titled, Respiratory Therapy Minutes, dated [DATE], at 2:42 p.m., indicated, no documented ventilator alarm checks, every 4 hours. On [DATE], at 10:43 a.m., an interview was conducted with the facility ' s Administrator (Admin). Admin stated, she verified with the Sub-Acute Coordinator (SAC) that visual ventilator alarm checks are being performed by RT ' s every 4 hours, for every resident on a ventilator. Admin further verified, she had Reviewed the (RTs) progress notes, and ventilator alarm checks have been documented at the start of RTs shift, when they receive the residents care, but the alarm ventilator Checks are not being documented consistently (Every 4 hours), per facility policy and procedure (Mechanical Ventilation). A review of the facility ' s Policy & Procedure, titled, Mechanical Ventilation, undated, reference, RC2 0528.00, indicated, .Producedure . 3. The ventilator flowsheet will be maintained every four hours . 10. Check the ventilator alarms to be sure they are poroperly set before leaving the room and with every vent (ventilator) check (every four hours) . Documentation: On Ventilator Flow Sheet: Record ventilator checks, minimally every four hours . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 056229 If continuation sheet Page 3 of 3

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0684GeneralS&S Epotential for harm

    F684 - Quality of care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

FAQ · About this visit

Common questions about this visit

What happened during the November 8, 2023 survey of PALM SPRINGS HEALTHCARE & REHABILITATION CENTER?

This was a inspection survey of PALM SPRINGS HEALTHCARE & REHABILITATION CENTER on November 8, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at PALM SPRINGS HEALTHCARE & REHABILITATION CENTER on November 8, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.