F 0689
Level of Harm - Minimal harm
or potential for actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review the facility failed to ensure a safe environment when:
Residents Affected - Few
1. Use of siderails were not implemented in accordance with the siderail evaluation conducted on May 24,
2025, for Resident 2.
2. A physician order was not obtained to implement siderails for one of three sampled residents (Resident
1).
These failures had the potential to result in accidents or injury while in bed for Residents 1 and 2.
Findings:
On June 17, 2025, at 9:35 a.m., an unannounced visit was conducted to investigate a quality care issue.
1. On June 17, 2025, at 9:44 a.m., an interview was conducted with the Administrator (ADM), who stated
Resident 2 had an unwitnessed fall out of bed. The ADM stated the following:
a. The staff heard a Thump from resident's room, and found resident face down on the floor, next to her
bed.
b.The nursing staff called 911, and resident was sent to the General Acute Care Hospital (GACH) for
evaluation.
c. The resident had a history of seizures and was supposed to have siderails on her bed for safety.
d. The Unit Manager (UM) assessed Resident 2's bed, after the fall, and stated there were no siderails.
On June 17, 2025, at 2:30 p.m., an observation of Resident 2 was conducted. Resident 2 was observed
resting in bed, connected to a ventilator, side rails noted on both sides of the bed. Resident 2 opened her
eyes to the sound of this writer's voice, but unresponsive to questions.
A review of Resident 2's admission record dated, June 18, 2025, indicated resident was admitted to the
facility on [DATE], with diagnoses which included respiratory failure with dependance on a
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
056229
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056229
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Springs Healthcare & Rehabilitation Center
277 S Sunrise Way
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
ventilator, and epilepsy (A brain disorder that causes seizures).
Level of Harm - Minimal harm
or potential for actual harm
Further review indicated, the resident was discharged from the facility on May 21, 2025, and re-admitted to
the facility on [DATE].
Residents Affected - Few
A review of Resident 2's, Progress Notes, dated, June 2, 2025, at 3:47 a.m., edited at, 5:52 a.m., by
Respiratory Therapist (RT), indicated, . (Resident 2) was found fallen out of bed onto face . Alerted all
nearby staff . placed pillow under head as 911 was called. Gave report to (911) . hand off (of Resident 2) to
(Emergency Medical Staff) .
Further review of Resident 2's, Progress Notes, dated, June 2, 2025, at 5:46 a.m., by Registered Nurse
(RN) 2, indicated, . RT heard loud thud . (RT) found (Resident 2) lying on right side next to bed on the floor.
(RT) alerted staff and we assessed (resident), (resident) had a red right knee. (Resident 2) was still alert
and appeared to have no change in mental status . (Resident in stable condition) . 911 was called at (4:50
a.m.). (Emergency Medical Staff) & (Fire Department) arrived at 4:58 (a.m.) . (Resident 2) was transferred
to General Acute Care Hospital {GACH} at 05:07 (a.m.) .
On June 17, 2025, at 2:55 p.m., an interview was conducted with Registered Nurse (RN) 1, who stated,
residents with a history of seizures and required total care (total dependence on nursing staff for all care)
have siderails for safety to help prevent falls out of bed. RN 1 stated, during the admission process, nursing
staff would complete a siderail evaluation, and if the evaluation indicated resident required siderails for
safety, the nurse would notify the physician, and upon receiving a physician order for siderails, siderails
would be placed on the resident's bed.
A review of Resident 2's re-admission progress note, dated, May 24, 2025, at 5:42 p.m., indicated, .
re-admitted (Resident 2) at . 5:18 p.m., (May 24, 2025) from (GACH) .
A review of Resident 2's Side Rail Evaluation, dated, May 24, 2025, at 10:20 p.m., indicated resident did
require the use of siderails as a safety precaution.
A review of Resident 2's physician dated, May 24, 2025, at 6:44 p.m., indicated resident had a physician
order for, . Quarter side rails up . when in bed to minimize risk .
On June 17, 2025, at 3:52 a.m., an interview was conducted with the Unit Manager (UM), who stated her
expectations are for staff to keep residents safe. The UM further stated side rails were used to keep
residents safe from falling out of bed.
On June 17, 2025, at 5:35 p.m., an interview was conducted with Licensed Vocational Nurse (LVN) 1, who
stated, she was working on (June 2, 2025), when Resident 2 was found on the floor. LVN stated the RT
called out for staff to help, and she went to resident's room, she observed Resident 2 face down on the
floor next to her bed, and the bed had no side rails. LVN 1 further stated, she was Resident 2's nurse that
night, and she did not see physician orders for side rails.
Further review of Resident 2's physician orders, indicated resident's side rail orders were discontinued on
May 25, 2025, at 6:22 a.m., and not renewed, prior to Resident 2 falling out of bed on June 2, 2025.
On June 18, 2025, at 11:58 a.m., a concurrent interview was conducted with the UM, and record review of
Resident 2's side rail physician order. The UM verified Resident 2's physician order for the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056229
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056229
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Springs Healthcare & Rehabilitation Center
277 S Sunrise Way
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
siderails was discontinued on May 25, 2025, and not renewed prior to resident falling out of bed on June 2,
2025. The UM stated, she was not sure why Resident 2's physician order for side rails was discontinued,
but the order should have been renewed, as resident's side rail evaluation from May 24, 2025, indicated
Resident 2 needed side rails for safety. The UM further stated, her expectations were for nursing staff to
check the resident's previous side rail evaluation, physician orders, and should notify the physician if they
think a resident is missing side rails on their bed.
On June 18,2025, at 12:55 p.m., a concurrent interview with the Director of Nursing (DON), and record
review of Resident 2's Side Rail evaluation completed on May 24, 2025, and physician orders was
conducted. The DON verified, resident's Side Rail evaluation indicated, resident did require the use of
siderails for Safety precaution. The DON further verified, Resident 2's physician order for side rails was
discontinued on May 25, 2025, and not renewed, prior to resident's fall out of bed on June 2, 2025. The
DON stated, her expectations were for nursing staff to check the last side rail evaluation to ensure residents
have side rails if deemed necessary, make sure side rail physician orders were received following the
evaluation, and should implement the side rails.
A review of the facility policy and procedure( P & P) titled, Side Rails, undated, indicated, . An example of
appropriate, medically necessary side rail use for a non-mobile resident might be protection from falls
related to strong involuntary spasms or seizures . Nursing completes Side Rail Evaluation form . Obtain MD
order, including diagnosis/medical necessity for use of restraint .
A review of the facility P&P titled, Fall Management, undated, indicated, . Purpose: Based on previous
evaluations and current data, the staff will identify interventions related to the resident's specific risks and
causes to try to reduce the risk of the resident falling and to try to minimize complications from falling . The
nursing staff, in conjunction with the attending physician . will seek to identify and document resident risk
factors for falls and establish a resident-centered falls prevention plan based on relevant assessment
information . The nursing staff, with the input of the attending physician, will implement a resident-centered
fall prevention plan to reduce the specific risk factor(s) of falls for each resident at risk or with a history of
fall .
2. A review of Resident 1's admission record dated June 19, 2025, indicated the resident was admitted to
the facility on [DATE], with diagnoses which included chronic respiratory failure and dependence on a
ventilator (a mechanical breathing device to assist with inadequate independent breathing).
On June 17, 2025, at 2:55 p.m., during an interview, Registered Nurse (RN) 1 stated, residents with history
of seizures and need total care (total dependence on nursing staff for all care) have siderails for safety to
help prevent falls from bed. RN 1 stated, during the admission process, nursing staff would complete a
siderail evaluation, and if the evaluation indicated resident would require siderails for safety, the nurse
would notify the physician. RN 1 stated as soon as a physician order for siderails were obtained, then side
rails would be implemented and placed on the resident's bed.
A review of Resident 1's, Side Rail evaluation, dated, March 13, 2025, at 2:51 a.m., indicated, .Resident (1)
require(s) the use of siderails(s) .
A review of Resident 1's physician orders did not indicate an order for a side rail until April 8, 2025.
On June 17, 2025, at 3:52 a.m., an interview was conducted with the Unit Manager (UM), who stated her
expectations were for staff to keep residents safe. The UM further stated side rails are used to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056229
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056229
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Springs Healthcare & Rehabilitation Center
277 S Sunrise Way
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
keep residents safe from falling out of bed.
Level of Harm - Minimal harm
or potential for actual harm
On June 18, 2025, at 11:58 a.m., during a concurrent interview with UM, and record review of Resident 1's
siderail evaluation and physician orders. The UM verified, Resident 1's Side Rail evaluation, indicated
resident required the use of siderails, and did not have a physician order for side rails, until April 8, 2025.
The UM stated the nursing staff should have obtained a physician order for siderails after the siderail
evaluation was completed on March 13, 2025.
Residents Affected - Few
On June 18,2025, at 12:55 p.m., during a concurrent interview with the Director of Nursing (DON), and
record review of Resident 1's siderail evaluation and physician order, the DON verified Resident 1 did
require the use of siderails. The DON stated the nursing staff were expected to check the last siderails
evaluation to ensure residents would have siderails if deemed necessary, and to make sure a physician
order was obtained for the siderails and that it was carried.
A review of the policy and procedure (P&P) titled, Side Rails, undated, indicated, . An example of
appropriate, medically necessary side rail use for a non-mobile resident might be protection from falls
related to strong involuntary spasms or seizures . Nursing completes Side Rail Evaluation form . Obtain MD
order, including diagnosis/medical necessity for use of restraint .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056229
If continuation sheet
Page 4 of 4