F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to notify the resident's representative, for one of three
residents reviewed (Resident 5), when Resident 5 experienced a fall. This failure resulted in the resident's
representative not being aware of the resident's change of condition. Findings: A review of Resident 5's
Face Sheet indicated the resident was admitted to the facility on [DATE], with a diagnosis of traumatic
subarachnoid hemorrhage (stroke causing brain cell damage) following a motor vehicle accident. A review
of Resident 5's Brief Interview for Mental Status (BIMS-A cognitive assessment) dated January 17, 2025,
indicated Resident 5 had severe cognitive impairment. A review of Resident 5's Doctor's Orders dated
February 5, 2025, indicated Resident 5 did not have the capacity to make his own decisions. On February
5, 2026, at 10:15 am, an interview was conducted with the Administrator who stated Resident 5's
representative makes his healthcare decisions due to the resident's severe cognitive impairment. A review
of Resident 5's SBAR (change of condition - COC) dated May 16, 2025, at 1:10 a.m., indicated Resident 5
had an unwitnessed fall and was found on the floor next to his bed. Further review indicated, . Notified MD
(medical doctor) and calling (representative) in am . A review of Resident 5's Risk Meeting Notes dated May
16, 2025, at 9:23 a.m., attended by the Director of Nursing (DON), indicated, .Initial Risk Note: (Status post
fall) with injury today at (1:10 a.m.).Resident Representative Notified: No. A review of Resident 5's progress
notes following the resident's unwitnessed fall on May 16, 2025, indicated no documentation stating
Resident 5's representative was notified of the resident's unwitnessed fall. On February 5, 2026, at 2:15
p.m., a concurrent record review of Resident 5's May 16, 2025, SBAR, Risk Meeting Notes, progress notes,
and interview with the Subacute Coordinator (SAC) was conducted. The SAC stated notification to a
resident's representative should be done at the time of the COC. The SAC verified Resident 5 had an
unwitnessed fall on May 16, 2025, and the SBAR, Risk Meeting and progress notes did not indicate the
resident's representative was notified of the fall. On February 11, 2026, at 12:57 p.m., a concurrent record
review of Resident 5's May 16, 2025, SBAR, Risk Meeting, progress notes, and an interview with the DON
was conducted. The DON stated when a resident has a COC, notification to the resident's representative
should be made at the time of the COC and the nurse should document the date and time the notification
was made on the resident's SBAR and concurrent progress notes. The DON verified Resident 5 had an
unwitnessed fall on May 16, 2025, and the SBAR, Risk Meeting and progress notes did not indicate the
resident's representative was notified of the fall. A facility policy and procedure titled, Changes in Resident
Condition, undated, indicated, .Purpose .The.resident representative (if resident has no capacity to make
health care decisions.) are notified when changes in condition .occur .Procedure .The
resident.representative.are notified by the Licensed Nurse/Company Designee when there is .an accident
involving the resident which results in injury and has the potential for requiring physician intervention .
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
056229
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056229
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Springs Healthcare & Rehabilitation Center
277 S Sunrise Way
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to maintain proper use of Low Air Low (LAL)
Mattresses (A specialized air-filled mattress used to treat and prevent the development of pressure ulcers skin damage caused by prolonged pressure to one area of the body), when the resident's LAL pump/air
pressure was not maintained at the proper setting for four of 6 residents reviewed (Residents 1, 2, 3 and
4).This failure had the potential to contribute to the development and/or prolonged healing of pressure
ulcer's (PUs). Findings: On February 11, 2026, at 1012 a.m., an interview was conducted with Registered
Nurse (RN) 1, who stated a facility medical intervention to help residents avoid development and assist with
healing of PU's includes the use of an LAL mattress. The RN stated the LAL mattress has a pump that fills
it with air, which relieves prolonged pressure on the resident's skin. The RN further stated the amount of
air/pressure of the LAL mattress is controlled by a dial on the pump which is set according to the resident's
weight. RN 1 further stated the Subacute Unit's Coordinator (SAC) placed a yellow arrow on each resident's
LAL pump, correlating with the resident's weight, indicating to staff where the dial should be set. On
February 11, 2026, at 10:35 a.m., a concurrent observation of Resident 1's LAL pump and an interview with
RN 1 was conducted. Resident 1's LAL pump had a yellow arrow placed between the numbers of 80 to 160
pounds (lbs.). The resident's LAL dial was set at 400 lbs. RN 1 verified the LAL pump was incorrectly set at
400 lbs., stating it should be set here, as RN turned the pump dial to line up with the yellow arrow between
80 to 160 lbs. A record review of Resident 1's weight, dated January 12, 2026, indicated the resident
weighed 117 lbs. On February 11, 2026, at 10:40 a.m., an interview was conducted with the SAC. The SAC
stated she placed yellow arrows on the resident's LAL pumps, indicating where staff should set the
pump/air pressure, according to the resident's weight. The SAC stated it's important that the resident's LAL
pump is set and customized according to the resident's weight because it relieves pressure on the
resident's skin and minimizes the risk of developing PU's. On February 11, 2026, at 10:45 a.m., a
concurrent observation of Resident 2's LAL pump, and interview with SAC was conducted. Resident 2's
LAL pump had a yellow arrow placed between 100 and 150 lbs., and the dial was set at 350 lbs., stating
Firm. The SAC stated, The (LAL pumps) dial is not set where it should be. The SAC verified Resident 2's
LAL pump was set at 350 lbs., and the correct setting is between 100 and 150 lbs., correlating with
Resident 2's weight. A record review of Resident 2's weight, dated January 12, 2026, indicated the resident
weighed 144 lbs. On February 11, 2026, at 11:00 a.m., a concurrent observation of Resident 3's LAL pump,
and an interview with the SAC was conducted. Resident 3's LAL pump had a yellow arrow placed between
80 to 160 lbs., and the resident's dial was set to 400 lbs., stating Max. The SAC verified Resident 3's pump
was not set correctly, stating the dial should be lined up with the yellow arrow between 80 to 160 lbs., not at
400 lbs.A record review of Resident 3's weight, dated January 12, 2026, indicated the resident weighed 150
lbs. The SAC further stated it is her expectations for the resident's assigned Licensed Vocational Nurse
(LVN) to check and verify the residents LAL pumps settings are correct at the beginning of their shifts. On
February 11, 2026, at 11:05 a.m., an interview was conducted with LVN 1 who stated LAL mattresses are
used as an intervention to prevent the development of PU's. LVN 1 stated LAL mattress pumps are set
according to the resident's weight, and the dial should be lined up with the yellow arrow on the pump. LVN 1
stated when the pump is set correctly the air pressure is evenly distributed across the resident's body. The
LVN stated he checks the correct setting of his assigned resident's LAL pump at the beginning and end of
his shift, and after resident care has been provided. LVN 1 verified he was the assigned LVN for Resident 1.
LVN 1 stated he did check Resident 1's LAL pump at the beginning
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
056229
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
056229
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/11/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Palm Springs Healthcare & Rehabilitation Center
277 S Sunrise Way
Palm Springs, CA 92262
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
of his shift and verified It was good (at the correct setting). LVN 1 verified Resident 1 later received a wound
treatment. LVN 1 stated he did not re-check the setting on Resident 1's LAL pump after his treatment and
he should have to ensure the resident's pump was at the correct setting. On February 11, 2026, at 11:25
a.m., a concurrent observation of Resident 4's LAL pump, and an interview with LVN 1 was conducted.
Resident 4's LAL pump had a yellow arrow placed at 200 lbs., and the resident's pump was set to 285 lbs.
LVN 1 verified Resident 4's pump was not set correctly, stating the resident's mattress was over inflated
which can make the surface hard and may contribute to the development of PUs. LVN 1 further stated, I
don't think I checked on (Resident 4's) mattress (setting) today and I should have. A record review of
Resident 4's weight, dated January 12, 2026, indicated the resident weighed 183 lbs. On February 11,
2026, at 11:55 a.m., an interview was conducted with the Director of Nursing (DON) who verified the LAL
pump settings correlate with the resident's weight, and she expects the LVN to check the LAL pump at the
beginning of their shift and after resident care to ensure the setting is correct. A review of Resident 1's,
Face Sheet indicated the resident was admitted to the facility on [DATE], with a diagnosis of traumatic
subarachnoid hemorrhage (severe stroke-death to brain cells). A review of Resident 1's Brief Interview for
Mental Status (BIMS-a cognitive assessment) indicated the resident had severe cognitive impairment. A
review of Resident 1's Doctor's (Drs) Orders dated December 22, 2025, at 10:10 a.m., indicated, . LAL
mattress LN (Licensed Nurse) to monitor function, proper set-up and placement .A review of Resident 2's
Face Sheet indicated the resident was admitted to the facility on [DATE], with a diagnosis of traumatic
subarachnoid hemorrhage. A review of Resident 2's BIMS indicated the resident had severe cognitive
impairment. A review of Resident 2's Dr's Orders dated December 30, 2025, at 9:05 a.m., indicated, . LAL
mattress LN to monitor function, proper set-up and placement . A review of Resident 3's Face Sheet
indicated the resident was admitted to the facility on [DATE], with a diagnosis of anoxic brain damage (brain
damage caused by oxygen deprivation). A review of Resident 3's BIMS score indicated the resident had
severe cognitive impairment. A review of Resident 3's Dr's Orders dated, November 25, 2025, at 9:21 a.m.,
indicated, . LAL mattress LN to monitor function, proper set-up and placement . A record review of Resident
4's Face Sheet indicated resident was admitted to the facility on [DATE], with a diagnosis of acute and
chronic respiratory failure.A review of Resident 4's BIMS score indicated the resident had severe cognitive
impairment. A review of Resident 4's Dr's Orders dated, February 1, 2026, at 1:22 a.m., indicated, . LAL
mattress LN to monitor function, proper set-up and placement .A review of the facility's policy and
procedure titled, Low Air-Loss Therapy Bed, undated, indicated, Low-air-loss therapy beds inflate to specific
pressures based on the height and weight of the patient .
Event ID:
Facility ID:
056229
If continuation sheet
Page 3 of 3